Virgin Media Outage Report in Kennington, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kennington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kennington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kennington, Kent, England
The most recent Virgin Media outage reports came from the following cities: Ashford and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Internet | |
| Faversham |
Wi-fi | |
| Ashford |
Total Blackout | |
| Ashford |
||
| Sittingbourne |
Internet | |
| Faversham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kennington, England
Latest outage, problems and issue reports in Kennington and nearby locations:
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Brian Glover
(@brianglo) reported
from
Sittingbourne, England
@virginmedia is there an issue in ME10 3 area. No internet and catch up services missing. Website says no but neighbours have same issues
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Ben clifton
(@teaboy279) reported
from
Ashford, England
@blondyd @virginmedia Unplugged atm, gonna make a coffee and go out to the shed for a smoke etc kill 10/15 mins then plug in and see what occurs. Going to keep taking pictures of the error through the night so I can prove I never watched it if they charge me later on.
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John Bennett
(@chinashouse) reported
from
Ashford, England
@virginmedia Not being rude but I have explained it more than once to various people at Virgin media, who really can't come up with a solution and I feel that they're not really interested in doing so either, I feel as if I'm just another customer who is just not getting what I'm paying for😩
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Samantha Fairman
(@SammyFairman) reported
from
Ashford, England
@virginmedia It's pointless going into on here because nothing is ever done hence me wanting to complain. And it's all very well calling but when you're given differing information over the space of 3 calls it highlights a huge training issue...
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia no tv but according to the service status we have no problem here. ME10 area.
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Ian Hewett
(@HewettIan) reported
from
Kennington, England
@SkyUK Oh well, pleased my increase will subsidise more new customer offers. Could be time for a change, what can you do for me @virginmedia @bt_uk
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sarah aldridge
(@sarahaldridge73) reported
from
Sittingbourne, England
@virginmedia awful customer service in my experience. Been trying to cancel contract since yesterday with no success! On line chat refer to team but they don’t respond and phone lines cut you off after 55 minutes of holding on!
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Craig Brisley CTC
(@CtcCraig) reported
from
Ashford, England
@GolfGeek6 same with @virginmedia its on my list for weekend to try and contact them , I suspect in middle of night to stand any chance of getting through to either cancel or get £ help from them , only company not contacted me to date with a gesture .........says alot.
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John Cooper
(@JohnCservices) reported
from
Ashford, England
@virginmedia I have an ongoing problem with my WiFi it drops out regularly. This week alone 55 times. I have been on the phone for over an hour trying to get to an engineer that doesn’t have to follow a routine script. I super frustrated. How do I get back to a reliable WiFi
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A Friend
(@a60153079) reported
from
Ashford, England
@virginmedia I keep getting calls offering me the world if only I pay 10 more each month. I keep explaining I need to reduce my bill not increase it!! Now I get a call at least once a month. Always the same " we want to review your current service..."
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.
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KarenKessack RN SCPHN (SN)
(@KKessack) reported
from
Kennington, England
@virginmedia Well it's November, my install was due in August. There is a big hole at the side of my house. The fence panels you put round it have blown all over the place. Come and fix the hole, make good my garden, & let's move on. I give up, will stick with #sky #Disgraceful
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Joao Paulo Ferreira
(@JoaoJpfx1) reported
from
Hawkinge, England
@virginmedia @ComedyCentralUK This debauchery is okay it’s not a problem but pit girls are no good. There really is a double standard with the media elites
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Craig Ryan
(@CraigRyan1986) reported
from
Ashford, England
@virginmedia I used to think using your broadband service was really good but to hear my mother in law has had no broadband for a month and it still isn’t sorted when they said it would be by 2pm today,I won’t be recommending you anymore #virginmedia #nobroadband #NeverAgain
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That Pete.. शांति
(@petesewell) reported
from
Ashford, England
@virginmedia I've spoken to people on numerous occasions when I've had problems with my service and when my direct debits change on a monthly basis. I've had enough of apologies with no action and no resolution.. paying £80 for a service I can get better and cheaper elsewhere is a no brainer.
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Mark (Ops) Horton
(@opshorton1) reported
from
Ashford, England
@virginmedia I don’t appreciate being put on hold for 40 minutes being charged for my call, then just cut off with no explanation! Your service over the past few months has been terrible, having to reboot WiFi every day to get internet & my bill has yet again gone up! 😡
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Rachel
(@RachelDav81) reported
from
Sittingbourne, England
@dannyowen54 @virginmedia They have the worst customer service
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.
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Celia Robinson
(@Celia181) reported
from
Ashford, England
@virginmedia A new installation. He just wants to cancel
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Celia Robinson
(@Celia181) reported
from
Ashford, England
@virginmedia my son has been trying to talk to someone about cancelling for days but keeps getting fobbed off by your customer service team. You gave him an installation date & failed to turn up or ring him back. Terrible service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mrdjouk
(@mrdjouk) reported
@virginmedia WiFi down in Coleman Avenue Hove again. Fourth week running now, maybe more losing track. What’s happening?
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Niccole
(@Niccolefittz) reported
@virginmedia No internet, phone or tv all day, is there an outage?
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Poman
(@poman3000) reported
@virginmedia Area outage but my neighbours don’t have an issue, no service since Saturday, have been told 3 separate guaranteed dates of repair, also had service agents hanging up the phone and your 150 service isn’t working and your last service agent was extremely cheeky
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Twist
(@_atwist) reported
@virginmedia trying to help my parents set up ebilling but unable to do so as there are 2 very old (and no longer accessible) email addresses connected to their account. Who can we speak to about removing these so that ebilling can be set up with a current email address?
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Mike (MSD)
(@AbarthFerrari) reported
@l1vparkinson @virginmedia @YodelOnline Virgin have always been $h#t for anything they do and I would never use these cowboys, as I've heard so many bad stories about them (remember also that Virgin had their rail franchise stripped?). Richard Branson is also a rogue as he sued the NHS for not getting an IT contract.
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Conor Byrne
(@con_b13) reported
@virginmedia I have, and they say, since Chrome/ME works fine with other internet connections, the problem is with the Virgin internet in my house, not the device/VPN. On this CPU Outlook etc works ok, and Chrome/ME works fine on other devices.. strange issue
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Edward Bell
(@ebell1984) reported
@virginmedia What constitutes non-essential work? Unfortunately, our building work will help to stop until an engineer can come out.
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T Peacey 😁
(@_peaceyt) reported
@virginmedia Well VM up to its old tricks again Ripping Customers off. 3 months in a row now and I have been over charged again. This was after 6 hours a fews weeks ago to sort this problem out. And being told is wouldn't happen again and I will get back a refund for the previous months
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Irfan Shaida
(@ishaida63) reported
@virginmedia Sadly not, you've just sent me back into the black hole again. The Pre-Install team cannot help, I need more than some sympathy, 3 cancellations, 10+hrs of calls, an email to the CEO, 20 days without broadband and counting. Need Richards help😱 @richardbranson
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Scratch the Upsetter
(@FaustGarbanzo67) reported
@virginmedia Will try that but that throws up another problem. Forgotten my password and when given a link to change the password it refuses to allow me to confirm password in 2nd box. It simply won't progress past the 'new password' box. I have no idea why.