Virgin Media outages and service status in Kennington, England

Problems in the last 24 hours in Kennington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kennington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kennington, England

The most recent Virgin Media outage reports came from the following cities: Ashford.

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kennington, England

Latest outage, problems and issue reports in Kennington and nearby locations:

• 
  JannerJo 🦠💉💥 (@JoTreCanterbury) reported 9 minutes ago from Canterbury, England

  @tryingattimes @virginmedia 100% correct took ages to cancel my 80yo mum's service when my dad got vascular dementia. They sent me all sorts of patronising messages on here. All designed to extract money from vulnerable people. STEER WELL CLEAR!

• 
  Pink Spaghetti PA Services Maidstone & S/Bourne (@PinkSpag_Emily) reported 19 minutes ago from Sittingbourne, England

  @virginmedia Morning! Still bad but worse on certain channels 😩

• 
  A Friend (@a60153079) reported 21 minutes ago from Ashford, England

  @virginmedia I keep getting calls offering me the world if only I pay 10 more each month. I keep explaining I need to reduce my bill not increase it!! Now I get a call at least once a month. Always the same " we want to review your current service..."

• 
  Rachel (@RachelDav81) reported 21 minutes ago from Sittingbourne, England

  @dannyowen54 @virginmedia They have the worst customer service

• 
  Martin Holme (@Chataranga) reported 23 minutes ago from Kennington, England

  @virginmedia on top of hundreds of spam junk emails we have umpteen scam calls on the landline. Very day I am getting increasingly saddened by Virgin Media’s inability to stop scammers and spam flooding my system. Very expensive terrible service

• 
  Martin Holme (@Chataranga) reported 25 minutes ago from Kennington, England

  @virginmedia what has happened to your customer service? I have been waiting since Wednesday evening for someone to reply ‘ as soon as possible’ about a fault. Currently on hold as usual on the phone. Is there anyone there at all!?

• 
  Gill Leighton (@GillLeightonNHS) reported 27 minutes ago from Kennington, England

  Working from home over the past few days has been so tricky,our expensive M100 fibre broadband has been so slow that I had to resort to using my 4 G , tonight is 5 th evening in a row on hold for over an hour #virginmedia please can you help ? Important NHS meetings tomorrow !

• 
  Jonathan Goodwin (@mrjcgoodwin) reported 27 minutes ago from Ashford, England

  @virginmedia Would rather you fixed the problem.

• 
  Jonathan Goodwin (@mrjcgoodwin) reported 30 minutes ago from Ashford, England

  @virginmedia Still keeps going off. Has been like this for months now. Has gone off twice this evening. Can’t get hold of anyone. Self service goes in circles. Just need to speak to someone who will listen to the issue. It has to be network level. 2 engineers have confirmed our setup is fine.

• 
  Jonathan Goodwin (@mrjcgoodwin) reported 31 minutes ago from Ashford, England

  @virginmedia why are you ignoring my tweets on the other thread you started? On your advice been trying to get support over SMS but it just goes in a continuous loop of the same questions for 4 days?!! You also don’t answer your phone or live chat? How do I actually get help?

• 
  sarah aldridge (@sarahaldridge73) reported 31 minutes ago from Sittingbourne, England

  @virginmedia awful customer service in my experience. Been trying to cancel contract since yesterday with no success! On line chat refer to team but they don’t respond and phone lines cut you off after 55 minutes of holding on!

• 
  Ben clifton (@teaboy279) reported 33 minutes ago from Ashford, England

  @blondyd @virginmedia Unplugged atm, gonna make a coffee and go out to the shed for a smoke etc kill 10/15 mins then plug in and see what occurs. Going to keep taking pictures of the error through the night so I can prove I never watched it if they charge me later on.

• 
  Brian Glover (@brianglo) reported 33 minutes ago from Sittingbourne, England

  @virginmedia is there an issue in ME10 3 area. No internet and catch up services missing. Website says no but neighbours have same issues

• 
  That Pete.. शांति (@petesewell) reported 33 minutes ago from Ashford, England

  @virginmedia I've spoken to people on numerous occasions when I've had problems with my service and when my direct debits change on a monthly basis. I've had enough of apologies with no action and no resolution.. paying £80 for a service I can get better and cheaper elsewhere is a no brainer.

• 
  Samantha Fairman (@SammyFairman) reported 41 minutes ago from Ashford, England

  @virginmedia It's pointless going into on here because nothing is ever done hence me wanting to complain. And it's all very well calling but when you're given differing information over the space of 3 calls it highlights a huge training issue...

• 
  Jonathan Goodwin (@mrjcgoodwin) reported 44 minutes ago from Ashford, England

  @virginmedia No not aware of status line please advise. No interest in community support forum. This is an issue with your service and equipment. Needs proper support.

• 
  John Bennett (@chinashouse) reported 45 minutes ago from Ashford, England

  @virginmedia Not being rude but I have explained it more than once to various people at Virgin media, who really can't come up with a solution and I feel that they're not really interested in doing so either, I feel as if I'm just another customer who is just not getting what I'm paying for😩

• 
  Martin Holme (@Chataranga) reported 48 minutes ago from Kennington, England

  @virginmedia do you have ANY customer service people working? I have tried ringing you for the last 24 hours and constantly get a ‘ring back later’ message. The service these days is appalling. I sent a tweet yesterday that mentioned Amazon and they replied to me. Virgin didn’t!

• 
  Jonathan Goodwin (@mrjcgoodwin) reported 55 minutes ago from Ashford, England

  Life as @virginmedia customer.

• 
  AndyEpps (@Andyelufc) reported 56 minutes ago from Ashford, England

  with @virginmedia tv stations being down for most of the day apparently , I'm just glad that @LUFC are not on the box tonight.🤬⚽💛💙 #wouldnotbehappy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Portal (@Mortalportal01) reported 5 minutes ago

  @MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏

• 
  South Coast Commuter (@CS_Hants) reported 5 minutes ago

  @virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!

• 
  Allan (@allanp_85) reported 6 minutes ago

  @virginmedia Your WiFi is horse ****!

• 
  John M (@john1mccarthy) reported 8 minutes ago

  @virginmedia A phone call about a complaint resolution

• 
  Kirsty Nelmes (Durham) (@kirsty_Nelmes) reported 12 minutes ago

  @virginmedia Still not fixed! Yet more issues with Virgin! Only switched last year and never had as many issues with broadband and TV as we’ve had with @virginmedia ! Beware anyone thinking of switching!

• 
  Neil Hedge (@parkgateblade) reported 13 minutes ago

  @virginmedia Hi my virgin tv hasn’t worked for 8 hours I’ve rung the number and it says it’s a fault at your end and you’ve got engineers on it. Can I suggest getting new engineers it’s still not working #refundplease

• 
  Cyberbob1uk (@cyberbob1uk) reported 14 minutes ago

  @virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?

• 
  davidthorpedecorator (@dthorpedecor) reported 15 minutes ago

  @virginmedia tv is not working and the cup final is on at 3 any update?

• 
  Ben Turney (@MaddogTurney) reported 16 minutes ago

  @virginmedia service is down again. There have been 4 service interruptions within a 1 month period. 3 times this week and twice today. What is going on? EX4 postcode

• 
  Gillian Carrick (@gillian_carrick) reported 17 minutes ago

  @virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?