Virgin Media Outage Report in Ditton, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ditton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ditton, Kent, England
The most recent Virgin Media outage reports came from the following cities: Rochester, Tonbridge, Gravesend, Gillingham, Chatham, Sevenoaks, Maidstone and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Tonbridge |
Wi-fi | |
| Gravesend |
Internet | |
| Gillingham |
Internet | |
| Gravesend |
Internet | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ditton, England
Latest outage, problems and issue reports in Ditton and nearby locations:
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Max Osiris
(@themaxosiris) reported
from
Sutton at Hone, England
@virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.
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Niamh Downey
(@NiamhDowneyLDN) reported
from
Royal Tunbridge Wells, England
@virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!
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Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
******** is wrong with Virgin Media broadband?
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Sam #GSBOUT
(@_SamButler) reported
from
Rochester, England
@virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?
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Troy Williams
(@troyaaron) reported
from
Sittingbourne, England
@virginmedia I've been in an online chat for nearly 2 hours today just to arrange transfer of services to my new house. I've led the conversation entirely. I'm not even going to report the CMs identity. Just wanted you to know how bad the experience was.
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MidKent Travel
(@MidkentTravel) reported
from
Gravesend, England
@virginmedia Can you please private message me, I have a log on issue.
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Lawrence Hooker
(@goonerlgh) reported
from
Gillingham, England
@virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?
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Jane Exon
(@ExonJane) reported
from
Maidstone, England
@virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please
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Laura Underhill
(@LauraBaalham) reported
from
Snodland, England
@virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help
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David Clark
(@davidclark1966) reported
from
Sutton at Hone, England
@VirginRed Hi there, it seems as though my 250 points for being a verified Virgin Media customer hasn’t been applied, could you help me?
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Geoff Watkins
(@DronePilotGeoff) reported
from
Gillingham, England
@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
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StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
@SaxonKate @virginmedia Ditto with Virgin and the booster and we still have issues.
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Robert Shaw
(@hungoverdrawn) reported
from
Wainscott, England
@virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
@virginmedia Customer service is rubbish not even a message back after my last complaint on here because you wanted all my security details cos that's safe giving them to you. Once again the box broke when you were having problems and I lost all my programs some I cant ever get back.
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Scott Cavanagh
(@scottycav13) reported
from
Sutton at Hone, England
@virginmedia every night this week at 7pm our internet goes down and is unusable. Can’t watch amazon or Netflix. Rebooted every system in our house and the hub every night inc hard reset...at our wits end and impossible to speak to anyone on your call centre.
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
Why is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Louise Dady
(@dady2290) reported
@virginmedia My VM remote control has stopped working-changed batteries etc and still not working. Logged online but the remote control section is not working…
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Phil Harvey 😷
(@CodeBeard) reported
@virginmedia still intermittent broadband issues after a week. This is terrible customer service. When will it be fixed?
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Phil Harvey 😷
(@CodeBeard) reported
@virginmedia That is all I use. So yes. But… as clearly stated. This was an accepted issue on your side until the testing tool stopped working.
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kate
(@katiebenz53) reported
@virginmedia down again in so31. It’s every few weeks atm. Can’t even report it as that page is 404 not found! Losing patience with you virgin.
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Amber
(@ambjay1) reported
@virginmedia I haven’t been a customer for 3 months now stop emailing me and texting me to return my Wi-Fi box when this is DONE and you called me to confirm this had been received last week. Your spam is driving me insane
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Jules A
(@Jule5y) reported
@virginmedia I wasn’t aware of that. It’s not very well promoted. But if Hive themselves can’t fix it, I don’t suppose they can. I’ll have to wait till the wifi works again.
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Emma TB
(@EmmaverickTB) reported
@dannycarey1 @virginmedia We are in same area and experiencing no / super slow internet
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Sm0keyBear
(@Sm0keyBearr) reported
@virginmedia how to recover password for VM email account? We were redirected by your customer service to some dodgy company that asked us to install mobile remote control app and pay them £20 a month for 6 months for the recovery. Are you running South Asian style scam ring now?
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Matt Harbord
(@MattHarbord) reported
@virginmedia internet keeps going down in YO30 (no WAN, not just WiFi) but whenever I try to check status I just get the message "Sorry, we can’t run a test on your services right now" - is there a known issue?
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Gagan S
(@Gagan_gss) reported
@virginmedia Every day? I doubt it very highly. The router is just ****. There’s no range on it, I can be in the room directly above the router and get 1 bar. And no, my walls aren’t made of steel