Virgin Media Outage Report in Ditton, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ditton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ditton, Kent, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, Gravesend, Chatham, Rochester, Tonbridge, Dartford, Sittingbourne, Royal Tunbridge Wells, Aylesford and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Wi-fi | |
| Gravesend |
Phone | |
| Gravesend |
||
| Gravesend |
Internet | |
| Maidstone |
TV | |
| Maidstone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ditton, England
Latest outage, problems and issue reports in Ditton and nearby locations:
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MidKent Travel
(@MidkentTravel) reported
from
Gravesend, England
@virginmedia Can you please private message me, I have a log on issue.
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Dan Ward
(@Danward29237729) reported
from
Snodland, England
@richardbranson @virginmedia @VirginMediaCorp can someone please help me get this resolved your company are blaming a 10yr old boy for running up over £400 in charges despite there being no cap on his account even though it was requested at point of salem
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Robert Shaw
(@hungoverdrawn) reported
from
Wainscott, England
@virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
@SpursAngel50 @virginmedia They have been awful lately with internet connection x
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Scott Cavanagh
(@scottycav13) reported
from
Sutton at Hone, England
@virginmedia every night this week at 7pm our internet goes down and is unusable. Can’t watch amazon or Netflix. Rebooted every system in our house and the hub every night inc hard reset...at our wits end and impossible to speak to anyone on your call centre.
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Sam #GSBOUT
(@_SamButler) reported
from
Rochester, England
@virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
Why is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.
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Marc Gallagher
(@marcgallagher82) reported
from
Rochester, England
@virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
Ffs @Virgin @virginmedia internet been down all day Pay enough for it when is it going to be fixed ?
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Niamh Downey
(@NiamhDowneyLDN) reported
from
Royal Tunbridge Wells, England
@virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?
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Laura Underhill
(@LauraBaalham) reported
from
Snodland, England
@virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help
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sarah aldridge
(@sarahaldridge73) reported
from
Sittingbourne, England
@virginmedia awful customer service in my experience. Been trying to cancel contract since yesterday with no success! On line chat refer to team but they don’t respond and phone lines cut you off after 55 minutes of holding on!
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David Clark
(@davidclark1966) reported
from
Sutton at Hone, England
@VirginRed Hi there, it seems as though my 250 points for being a verified Virgin Media customer hasn’t been applied, could you help me?
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
This problem with Internet been going on far too long Whens it gonna be sorted @virginmedia
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StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
@SaxonKate @virginmedia Ditto with Virgin and the booster and we still have issues.
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
@virginmedia Customer service is rubbish not even a message back after my last complaint on here because you wanted all my security details cos that's safe giving them to you. Once again the box broke when you were having problems and I lost all my programs some I cant ever get back.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Perhaps_not
(@_perhaps_not) reported
@virginmedia I am seriously fed up with your lies. Your billing error means my services are now disconnected. You have no appreciation for your customers and your customer service is useless.I will be cancelling my contract and you won't see more money from me!!!
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Gregg Anscomb
(@GAnscomb) reported
@virginmedia are such a joke, we pay for internet we don’t get, TV signals so bad we can’t even watch HD channels because of the break up and a on demand service that doesn’t even work. I highly recommend to anyone thinking about using them don’t… #rubbish #rippedoff #joke
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Ray McKinnon
(@RayMcKinnon1) reported
@SkyHelpTeam It’s been a nightmare, not even received my login for Disney+ yet being billed for it, not what I expected from Sky, never had issues with Virgin media either. Please restore my trust in Sky
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Kirsty Duncan
(@kirstyduncan77) reported
@virginmedia is there a problem with your website - I’m trying to add sky sports mix and it’s constantly telling me there is a problem
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Bethany Smardon
(@bethanysmardon) reported
@virginmedia Ohhh yes! It was booked for yesterday, now we’ve been told it was today, then Thursday. But account says 19th July. Do you think a month with no service is acceptable?
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old3n
(@old3n1) reported
@virginmedia again your crap no internet buffering unable to watch Netflix can't wait for my contract to end
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Broken By War 🏴
(@BrokenByWar) reported
@virginmedia How the DMs work is I tell you my private issue in private and you attempt to help me? BTW I've spent two hours of my time talking to the wall via virgin webchat and another hour on the phone. So after years of talking to dis-interested staff, I'm done. Enjoy your night.
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Gregg Anscomb
(@GAnscomb) reported
@virginmedia Please don’t insult me with that mate. We have done all of that ****. Your service is a complete joke, you steal money from us and laugh. Look on my twitter feed, there’s many people who have the same experience. But you do nothing about it. No matter how much we ask.
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CAnwenCH
(@CookHenesy) reported
@virginmedia @Emma97745369 Why can’t you just let the woman cancel the contract for free and go with a company that can provide the service she’s paying for?
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Martin1983
(@mtd241983) reported
@virginmedia I don’t want stream I want cable TV but according to VM you don’t offer cable tv anymore just the streaming service.