Virgin Media outages and service status in Ditton, England

Problems in the last 24 hours in Ditton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ditton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ditton, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Maidstone, Royal Tunbridge Wells, Marden, West Malling, Chatham, Sevenoaks, Gravesend, Dartford, Tonbridge, and Rochester.

City	Problem Type	Report Time
Gillingham	Internet	3 days ago
Maidstone	Internet	10 days ago
Royal Tunbridge Wells	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ditton, England

Latest outage, problems and issue reports in Ditton and nearby locations:

• 
  Paul Wingfield BSc CEng MIET (@pwingers) reported 16 seconds ago from Sutton at Hone, England

  @virginmedia To be fair, the TV is better via Virgin and download speeds are good too (most of the time) but you fall down on broadband reliability, upload speeds and landlines costs.

• 
  Sean McDonald (@SeanM_ODP) reported 56 seconds ago from Maidstone, England

  1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest

• 
  Mary (@kanyonatic) reported 2 minutes ago from Sutton at Hone, England

  @virginmedia All anyone can say is there is an issue and it’s being fixed but they don’t know when

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 8 minutes ago from Sutton at Hone, England

  @virginmedia No as I look after an elderly lady with parkinsons on Thursdays which means she doesn't get to get out of the house if I don't see her. So it's booked in for Friday. What help doninhave till then? Or reimbursement? I'm free every day after 3pm & I'm free Tuesday all day

• 
  ꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽 (@suzywotz) reported 9 minutes ago from Gravesend, England

  @JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?

• 
  Ethan Chapples (@EthanChapples) reported 17 minutes ago from Sutton at Hone, England

  @virginmedia is there an issue with internet in CR4? Had no connection for the past hour?

• 
  Rosie ♕☻ (@rosieposexx) reported 17 minutes ago from Tonbridge, England

  @virginmedia hello I’m at my grandparents who have virgin as their landline supplier and the line seems to be very temperamental and can go down for a whole day with no dial tone and if you ring them it just hangs up. They don’t use mobile phones and I live far (1/2

• 
  Mark Gould (@yiddo71) reported 20 minutes ago from Rainham, England

  @virginmedia what is going on with broadband not working in ME7 area?? Cannot access website either so unable to check status…

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 24 minutes ago from Sutton at Hone, England

  After a mammoth session on the phone to 6 of your departments to arrange interim broadband given your service failed in Nov. & won't be fixed to March I spoke to a helpful chap called David in the Customer Care Dept before I was cut off. Can you help reconnect me @virginmedia 🙏🏻

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 26 minutes ago from Sutton at Hone, England

  @virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice

• 
  Elise 💉💉💉💉 (@elise_john85) reported 27 minutes ago from Maidstone, England

  @virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website

• 
  Onearmedjohn (@onearmedjohn) reported 27 minutes ago from Gillingham, England

  @virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…

• 
  Sharon Hills 💗 (@Gertie58) reported 39 minutes ago from Dartford, England

  @virginmedia All of our WiFi appliances stopped working at the exact same time. The WiFi keeps trying to connect but just whirls and whirls. No issues with our appliances

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 43 minutes ago from Sutton at Hone, England

  @virginmedia There is a blockage, that I know - I have had no service since November. I was told it would not be sorted before March 6th. I had been promised 3 call backs from different people in the Exec Department - none have followed up.

• 
  Robert Smith (@RobertSSmith66) reported 44 minutes ago from Sutton at Hone, England

  @virginmedia any chance you can get your website to work? Change Package Chat does nothing! Links sent via mail do not work! Hyperlink sent by text doesn’t work! Call centre (working from home in India?) worse than useless! Ever heard of Customer Centric design? #Useless

• 
  LES ⚒ (@PL13Les) reported 46 minutes ago from Sutton at Hone, England

  What is going on with the horrific intermittent WIFI connection in SM5 for the past week. Website says there is a problem BUT have to wait til Friday for an engineer. Abysmal performance @virginmedia

• 
  Davidp (@Davidp1103) reported 49 minutes ago from Snodland, England

  @virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too

• 
  Gary Brian Smith (@MrGarySmith) reported 53 minutes ago from Dartford, England

  @virginmedia YOU USELESS #***** two years of problems, of no shows after no show, today was to be the day it was all sorted yet you manage to ***** up a simple install job. You confirmed to me what was to be installed yet the engineer wasn’t told! #fuckwits

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 54 minutes ago from Sutton at Hone, England

  @virginmedia John - lights are on but the external fault has already been established. It is a contractor that has to deal with the issue - one claimed to have done it but it failed to work - now you contractor is failing to respond to requests by your colleagues 4 updates on a new commission

• 
  Rob Strudwick (@mrbison66) reported 59 minutes ago from Tonbridge, England

  @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  entrustTMF (@entrustTMF) reported 5 minutes ago

  @aidan_codtello @virginmedia Good luck! When the service works at @virginmedia it's great-but when there's a problem you're pretty much on your own with a fanciful bunch of stories until you can finally get an engineer to pitch up. I always think that how they handle a problem is the measure of a company...

• 
  chris floyd (@mrchrisfloyd) reported 6 minutes ago

  @Ofcom @virginmedia love this!!! They’ve been at this for years!! Hanging up on customers! I hope it affects their staff now. Because ultimately it’s the company that gets fined for this, not the rude, stuck up staff they’ve got working for the company

• 
  Aquanaut 2025 (@aquanauts2019) reported 10 minutes ago

  @virginmedia You are going down hill rapidly. Top management need replacing with someone who can sort your company out. I have put off spending an hour plus on the phone to sort out TV pixelation. Also fed up with being fobbed off with secondhand kit. I am out ASAP

• 
  irons1de (@irons1de1) reported 10 minutes ago

  @virginmedia @botbusta999 Haven’t you just received a fine because of this exact thing forcing people to stay with you when you are providing substandard service for ridiculous prices

• 
  jen 🎃 (@pestowitch) reported 11 minutes ago

  Now where is my reimbursement for the time they wouldn’t let me cancel mine (without paying out the rest of the contract) bc I was moving somewhere that already HAD a virgin media contract…

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 22 minutes ago

  @Ofcom “@virginmedia made it harder for customers to cancel their contracts and then did not fully cooperate with our investigation. ‘As a result, we are levelling our largest ever fine under our consumer protection rules for direct harm to consumers’.”

• 
  Jeegar Jagani (@JeegsJ) reported 22 minutes ago

  @virginmedia Five weeks with no broadband or TV and still no proper fix. The 4 week long area outage is supposedly resolved but I’ve still got issues!!Can you please tell me what is going on?

• 
  Chris Whild (@whild13) reported 23 minutes ago

  @virginmedia still no Netflix link/password etc. Really really poor service

• 
  Vocal and Proud (@Vocalandproudx) reported 24 minutes ago

  The £28 million fine by @Ofcom was long overdue. Hopefully, it sends a clear message to @virginmedia and the rest of the industry that making it difficult for customers to cancel simply isn’t acceptable.

• 
  Harry Kryshna (@harry_kryshna) reported 25 minutes ago

  @BBCBreakfast @virginmedia customer service is still atrocious.