Virgin Media Outage Report in Ditton, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ditton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ditton, Kent, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, Tonbridge, Rochester, Royal Tunbridge Wells, Gillingham, Longfield, Dartford, West Malling, Chatham and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Tonbridge |
Internet | |
| Rochester |
TV | |
| Rochester |
TV | |
| Rochester |
TV | |
| Royal Tunbridge Wells |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ditton, England
Latest outage, problems and issue reports in Ditton and nearby locations:
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Daniel Davenport
(@dancafc80) reported
from
Sittingbourne, England
@virginmedia I have the latest hub and the light flashes on the front when I lose signal
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠
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Daniel Davenport
(@dancafc80) reported
from
Sittingbourne, England
@virginmedia I've done all the checks. I had an engineer out last year and the problem was sorted for a few months then it goes back to losing signal
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
Hey @virginmedia for once my www is working but my phone isn't and I can't call to get fixed. #help
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Ray Stower
(@1CreativeRay) reported
from
Wainscott, England
@virginmedia No communication from you & no updates.This was one of the worst possible times of year for sports fans for this to happen. This is happening regularly since KIER group took over. I’ve had to make nothing but complaints the last 12 months. Appalling standards/service
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Roger Savill
(@RogerSavill_) reported
from
Sutton at Hone, England
Virgin once again fail to listen. Phone line stopped working again problem is always Junction box outside but they make me stay home for them Again!! #virginmediocrity #virginmedia #appallingcustomerservice
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Sheena Woodward
(@sheena_woodward) reported
from
Sutton at Hone, England
@virginmedia No can't get through I owe you money I have wrong contract. You have broken data protection rules and my credit score could be affected.
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Suzanne D Edwards
(@TicTac1985) reported
from
Rochester, England
@virginmedia I need help with my account
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!
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stephen cooper
(@scooper430) reported
from
Ditton, England
@virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
@virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!
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istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia So the day after giving feedback regarding a technical visit I find that the password given to me for the replaced router is suddenly no longer valid. Left without expensive WiFi & still paying for it. Your ‘service’ is a total joke.
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Gill Dale
(@GillDale3) reported
from
Sutton at Hone, England
Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
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SB78
(@Steve_Butler) reported
from
Gravesend, England
@virginmedia Just called customer services asking for some cable so I can move a TiVo box - completely unhelpful & didn't understand what I wanted Just kept telling me £99 for an engineer
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Sheena Woodward
(@sheena_woodward) reported
from
Sutton at Hone, England
@virginmedia Please call me you have broken data protection rules and I still can't get through
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice
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Skullncross
(@markIcutler) reported
from
Rochester, England
Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Gravesend, England
Virgin Media, avoid at all costs, they no longer work for the customers benefit only their own, bad company 😠😠😠😠😠
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🏎 🍁 Tony Gladstone 🎧 🇬🇧
(@AntonyGladstone) reported
from
Maidstone, England
@virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19
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istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia Less than two weeks since my last connectivity issue & it’s happening again! £40+ per month for an intermittent service. Hello Talk Talk / Sky Broadband / BT Internet...you may be acquiring a new customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sandiedandm
(@sandiedandm1) reported
Absolutely disgusted with #virginmedia. A very vulnerable and recently widowed over 80 year old lovely lady has been told she cannot keep her home number when changing her provider. WHY??!! She’s had this number for over 30 years. VERY bad customer service. BAD #VIRGIN
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Adam
(@aohehir) reported
@UkNoWmEGregyP @virginmedia If you find somewhere let me know. £120+ per month, intermittent service. No help. Criminal.
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Lorcan O'Connor
(@lorcanoc) reported
@virginmedia no internet in leixlip . Down the last few hours . Work account so don’t have the account number & can’t log in to see if there’s an issue in the area
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Shannon
(@crotisbaby) reported
My 360 remote works for changing channels and everything else but when I need to catchup it won’t let me move the up and down arrows @virginmedia so I can’t watch anything recorded. Only had the box just over a month. Every other remote in the house is fine.
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Daniel Lingard Leaper
(@Leaper81) reported
Internet down blackburn, anyone else? #virginmedia
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JP
(@Baldeag89713257) reported
@virginmedia since you repaired our service on Tuesday, my broadband now doesn’t work in the SP10 area. Can you sort this please ASAP, as I’m paying for a service that you’re not providing. Thank you
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Scott Price
(@scottyp1993) reported
@virginmedia can you please explain to me what your managers are doing for 3 whole days whenever a complaint is raised? Useless broadband & customer service.
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Brendan Burns
(@bburns19) reported
How @virginmedia do I get my contract cancelled due to poor service?
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Paul Butler
(@Butlerph) reported
@virginmedia Utter rubbish. Can only speak/online chat if you want an upgrade. Sure @richardbranson would be well chuffed. Been a customer for 30-odd years. Disgraceful. #con
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CasualCooper🧨
(@CasualCooper) reported
@Truthseeker_925 @virginmedia Having the same issue. Did yours start after the big thunder clap earlier?