Virgin Media Outage Report in Ditton, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ditton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ditton, Kent, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Maidstone, Rochester, Royal Tunbridge Wells, Gillingham, Dartford, Tonbridge, Gravesend and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Chatham |
Internet | |
| Maidstone |
Internet | |
| Chatham |
Total Blackout | |
| Rochester |
TV | |
| Royal Tunbridge Wells |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Ditton, England
Latest outage, problems and issue reports in Ditton and nearby locations:
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia YOU USELESS #***** two years of problems, of no shows after no show, today was to be the day it was all sorted yet you manage to ***** up a simple install job. You confirmed to me what was to be installed yet the engineer wasn’t told! #fuckwits
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia No show yesterday over 2 hours lost time today trying to sort out the item which ironically are apart of an agreement with @virginmedia to resolve slow speeds and #badcustomerservice. Looks like you don’t ever listen back to your own training recorded conversations...
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia By all means better start reading up on the #badcusyomerservice I’ve had since 2020 about March? Virgin still hasn’t fulfilled it resolution agreement mad back in Nov 2020 and have had to chase and hound you with up to 7 calls as staff which should be able to, can’t get it right!
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Grumpy Old Gaming
(@ShirleyPms40) reported
from
Maidstone, England
@virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?
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Russell Lancaster
(@Russlanc269) reported
from
Tonbridge, England
@virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia @VirginVoyages Beware they Virgin operate and tell you one thing when you call customer services you may end up on on a 2 week cruise on the Woolwich ferry
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽
(@suzywotz) reported
from
Gravesend, England
@JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?
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Carole Winter
(@CaroleWinter) reported
from
Royal Tunbridge Wells, England
@virginmedia Outage and TV connection. I can’t turn the router on and off because I am confined to bed due to an last operation last week.
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Mary
(@kanyonatic) reported
from
Sutton at Hone, England
@virginmedia All anyone can say is there is an issue and it’s being fixed but they don’t know when
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Rob Strudwick
(@mrbison66) reported
from
Tonbridge, England
@virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!
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꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽
(@suzywotz) reported
from
Gravesend, England
@JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia **** knows? Can’t trust any appointments you make anyway... still waiting for her to phone back again 4th time lucky that she won’t cut me off again eh?
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Grumpy Old Gaming
(@ShirleyPms40) reported
from
Maidstone, England
@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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Sarah Bennett
(@sarahhben) reported
from
Gillingham, England
@virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’
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Ian Collier
(@_iancollier) reported
from
Gravesend, England
Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@virginmedia is there an issue with internet in CR4? Had no connection for the past hour?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dnyanesh
(@coockie87) reported
@virginmedia I have tried everything. I have sent letter to Sunderland address as suggested a 6 weeks back. Still you are asking me money for the services which I want to cancel from last 6 months. I am not in UK I can not use those services. Please cancel. Stop this mental harassment now.
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SIK x
(@maggzydoll) reported
@virginmedia I finally was able to recieve the packaging to send it off- i cannot book the collection online for my new address. Everytime they turn up to my old one. Can you please help me book collection for my new address?
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AdeQ
(@AdeQuinney1) reported
I have Virgin Broadband and it’s awful. High speed is no good if the service is constantly interrupted. It’s on off non off throughout the day. @virginmedia
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Thom
(@tmdhvn) reported
Hi @virginmedia how can I check if a pre installation re-visit is due today? Can’t contact tech who visited originally and installation due tomorrow. Require it for work. Customer service wasn’t able to help. Thanks
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Wingfield Designs
(@wingfieldcovers) reported
@virginmedia I was due to leave your service and was upgraded on the 7th November I am still to recieve a new Internet speed and the new speeds on the broadband and my package still remains as my old package on my account could you advise when this is likely to be here?
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James Biggin-Lamming
(@jbigginlamming) reported
@virginmedia Failed customer service so far, as your bots and automated calls make it impossible to speak to a human Speaking with friend “My wifi just got bad” “Me too - are you with virgin?” “Yes!” Your “upgrade” means home signal regularly dropping. Can someone help?
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Chetty
(@supasaffa) reported
@virginmedia You do absolutely nothing to help, multiple calls and chats and nothing. Pathetic glad I am no longer a customer even after 10 years with you I will never return
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Rob Brideson
(@robbrideson) reported
@syeporter180 @virginmedia I’ve changed to EE and they have been amazing not one problem and it was a little cheaper.
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just a girl
(@purrmino) reported
@virginmedia hi, just wondering if you can help - i’ve had issues going through the online system and paying my bill this month, couldn’t do it sooner because i have also been poorly so i have missed the deadline. is there a way for me to go through direct debit?
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jeremy ridgway
(@jeremyridgway) reported
@virginmedia internet and phone services down (again) in SW10 - any news on resumption of services ?