Virgin Media Outage Report in Braintree, Essex, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Braintree, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Braintree, England
The most recent Virgin Media outage reports came from the following cities: Halstead, Chelmsford, and Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 Halstead
|
Wi-fi | 13 days ago |
|
Chelmsford
|
Internet | 14 days ago |
|
Chelmsford
|
Total Blackout | 15 days ago |
|
Chelmsford
|
Total Blackout | 18 days ago |
|
Great Dunmow
|
1 month ago | |
|
Chelmsford
|
Total Blackout | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
-
Rohan Ataa (@RohanAtaa) reported from Great Notley, England@virginmedia @deantorris Why you guys don't have call back service?
-
Laura Dyer (@MrsDyer25) reported from Great Baddow, England@virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?
-
liz de oliveira (@lizdeoli) reported from Sudbury, England@virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful
-
Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
-
Darral.s (@Big_D_2012) reported from Chelmsford, England@virginmedia you really have to sort your internet service out shocking!!
-
Laura Dyer (@MrsDyer25) reported from Great Baddow, England@virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150
-
Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
-
Jon Read (@joniread68) reported from Great Baddow, EnglandAny @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍
-
Laura Dyer (@MrsDyer25) reported from Great Baddow, England@virginmedia Yes and I am doing it again now. No network issue has been found
-
CK|Fitness (@DjOoooosch) reported from Braintree, England@virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.
-
Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
-
Jon Read (@joniread68) reported from Great Baddow, England@virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?
-
Jake (@Jakec1505) reported from Chelmsford, EnglandVirgin media are actually ***************. Worst WiFi I’ve ever had
-
Right Here Right Now.... (@jta1497) reported from Chelmsford, England@virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit
-
-
Paul (@Paul07852224) reported from Chelmsford, England@virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad
-
CK|Fitness (@DjOoooosch) reported from Braintree, England@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
-
liz de oliveira (@lizdeoli) reported from Sudbury, England@virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!
-
katie lee (@katiewoo26) reported from Chelmsford, England@virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!
-
Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Simone (@MidniteKaos) reported@virginmedia Em it’s fine thanks, finally got a call from someone who after cpl months of trying resolved the issue Apart from that guy Bill Wilson the service been shocking. Like appreciate you’ve responded but I tweeted several days ago!!!!
-
Will (@Daneravnos) reported@virginmedia @virginmedia what a shower of 💩 three months for an installation tut tut well I’ve now gone to sky, you had your chance and you blew it. I’ve been with you since 2003. What has happened to Virgin they have gone down hill.
-
John Mulgrew (@newsmulg) reported@RobertMulligan5 @virginmedia There's never any 'issues' on the Virgin outage map, too.
-
Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
-
Claudette Hewitt (@Claudette966) reported@virginmedia Apology accepted. Service is back on.
-
Ian Rabone (@Link_SSZ) reported@virginmedia What's going on with your mobile network? Its been days of my signal completely dropping out and having to wait minutes before the signal comes back, cant even use the mobile broadband.
-
Ronald Timmons (@ronnyboy71) reported@virginmedia Can't get an engineer to attend why we had poor broadband service for a year. But after we cancel send an engineer within a week to collect the old equipment. What a terrible company you have become
-
Steve Cox Esq. (@stevecox2008) reported@virginmedia It’s been better - but some occasional issues with streaming via smart TV apps and phone speeds.
-
Robert Smith (@rmmsmith) reported@agmshankar @virginmedia Same with me Giri, service quality and reliability in inverse proportion to size of monthly bill. VM very difficult to contact
-
Biggleboggle (@Biggleboggle3) reported@virginmedia Well my contract changed 8 Jan 2021. The first month was an odd figure to allow for change mid-month. The 2nd month £86 which was correct. Now its £90. I was assured the new contract would remain the same and it included latest price change. Can't get any help on the phone