Virgin Media Outage Report in Braintree, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Braintree, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Braintree, England
The most recent Virgin Media outage reports came from the following cities: Halstead, Chelmsford, and Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 Halstead
|
Wi-fi | 13 days ago |
|
Chelmsford
|
Internet | 14 days ago |
|
Chelmsford
|
Total Blackout | 15 days ago |
|
Chelmsford
|
Total Blackout | 18 days ago |
|
Great Dunmow
|
1 month ago | |
|
Chelmsford
|
Total Blackout | 4 months ago |
Community Discussion
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Virgin Media Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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katie lee (@katiewoo26) reported from Chelmsford, England@virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!
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m (@leipperm) reported from Braintree, England@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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CK|Fitness (@DjOoooosch) reported from Braintree, England@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
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Luke Redpath (@lukeredpath) reported from Eight Ash Green, EnglandLooks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.
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Jon Read (@joniread68) reported from Great Baddow, England@virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?
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Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported from Writtle, EnglandSadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.
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Laura Dyer (@MrsDyer25) reported from Great Baddow, England@virginmedia Yes and I am doing it again now. No network issue has been found
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Rohan Ataa (@RohanAtaa) reported from Great Notley, England@virginmedia @deantorris Why you guys don't have call back service?
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Laura Dyer (@MrsDyer25) reported from Great Baddow, England@virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?
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Jon Read (@joniread68) reported from Great Baddow, EnglandAny @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍
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Rachel Romain (@RERomain) reported from Chelmsford, England@virginmedia It has been almost 30 years since he was a new customer... 🙃
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Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
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Laura Dyer (@MrsDyer25) reported from Great Baddow, England@virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150
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rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported from Chelmsford, England@virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed
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m (@leipperm) reported from Braintree, EnglandIt's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
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Paul (@Paul07852224) reported from Chelmsford, England@virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad
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Mark Harrison (@maharrison) reported from Chelmsford, England@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Peers (was Partridge) (@Hpsaucy515) reported@O2 I’m actually with @virginmedia mobile but since they joined with you our data service is rubbish.. we used to use data more than WiFi as that was how good it was.. but not anymore x
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Schnuupi (@SerSchnuupi) reported@virginmedia my Internet is down. My hub is telling me to visit the virgin media app but the app is not working and I cannot access any of my account information.
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Steven Edis (@SteveEdis) reportedOh no @virginmedia yet again I have no internet and you're letting me down. For the umpteenth time this year. People, don't sign up to @virginmedia the reliability of the service is truly awful
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John Waterworth (@jwaterworth) reported@virginmedia Our remote is broken. I’ve been trying to order a new one since last week, but your website just shows a “something’s broken, come back later” page. Can you help?
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Paul Hoskins (@PaulHos93404413) reported@virginmedia 7th March which is now far too late. No other response from any media (email, phone, website). @virginmedia if this is how new customers are treated…..?? I don’t want to be a customer of such poor service.
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Juleseypoo (@Juleseypoo) reported@virginmedia My landline doesn't seem to be working & I'm not prepared to call on my mobile & pay the charges. I think you contacting me is the least you could do after such poor service! You should also be talking to the agent!!
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Margy (@ManikhamSharon) reported@virginmedia There is text and email but right now I want to speak to a human not a text or an email! Another part of virgin that is missing for customers. I would of been completely understanding if there was issues on Friday due to weather not today!
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Rosie Lethbridge (@Rosieleth32) reported.@virginmedia any chance you'll ever show up and setup our broadband? Date been pushed back 3 times now and we're working from home. Each customer service rep states different things and no engineer in sight...
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Margy (@ManikhamSharon) reportedI don't understand why customers cannot be sent an email or text when there will be issues with @virginmedia services We are paying for a service and have chosen to use Virgin as loyal customers we deserve better! How about Virgin updates it's systems for for issues like that?
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Lucy Humphrey (@LucyKHumphrey) reportedJust had a call from a scammer saying that are calling from @virginmedia, apparently they know my router is playing up and internet service is inconsistent. Can’t imagine why they would think that!