Virgin Media Outage Report in Great Notley, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Notley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Notley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Great Notley, Essex, England
The most recent Virgin Media outage reports came from the following cities: Chelmsford and Chipping Ongar.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Chipping Ongar |
Phone | |
| Chelmsford |
Wi-fi | |
| Chelmsford |
Phone | |
| Witham |
Total Blackout | |
| Braintree |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Notley, England
Latest outage, problems and issue reports in Great Notley and nearby locations:
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150
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katie lee
(@katiewoo26) reported
from
Chelmsford, England
@virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!
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Rohan Ataa
(@RohanAtaa) reported
from
Great Notley, England
@virginmedia @deantorris Why you guys don't have call back service?
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia Also it would be nice for someone to point out what is the problem we are currently having.
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia Yes and I am doing it again now. No network issue has been found
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
-
CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.
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Paul
(@Paul07852224) reported
from
Chelmsford, England
@virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad
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Jon Read
(@joniread68) reported
from
Great Baddow, England
@virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?
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m
(@leipperm) reported
from
Braintree, England
@virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
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m
(@leipperm) reported
from
Braintree, England
It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
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Paul
(@Paul07852224) reported
from
Chelmsford, England
@virginmedia Hi, yeah done that - no issues
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure
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Jon Read
(@joniread68) reported
from
Great Baddow, England
Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Pettigrew
(@John_Pettigrew) reported
@samatlounge @virginmedia Ugh. I long ago stopped using the VirginMedia wifi and got my own router. Far better signal, far more control. We've always found their cable service to be excellent, but their customer service to be less so!
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Sarah Williams
(@SarahAndrews) reported
@virginmedia Well, I thought I could leave but am giving up after 45 minutes in queue Cannot leave online - your processes put barriers in front of customers wanting to leave Very very poor experience
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the Stroller
(@marcobon13) reported
@virginmedia I’m too busy for this. Sorry. I’m within the cool off period so tomorrow I will cancel the service. I need wifi. Thanks
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BinxyClem
(@BinxyClem) reported
@virginmedia please can someone help with an open complain I have with yourselves? I'm getting nowhere on the online forms, your website days I can't use whattsapp as I don't have it installed (lies!) and I cannot cope with one more minute of listening to Ed Sheeran while on hold
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mark palmer
(@MaverickMark) reported
@virginmedia just noting still awful read 3 moths of tweets. New game is when do get through to complain they try and cross-sell from customer service to an 18moth contract. Hideous unethical company.
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mark palmer
(@MaverickMark) reported
@virginmedia do you think ethical to have 3 months of Virgin(admit) broadband issues with numerous promised call backs not made, complaints not looked into & closed so I have to reopen. Now customer service try to resolve by pushing me to sign a new 18 month contract?
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Richard LW
(@rrllw) reported
@virginmedia Now it's showing issues... So maybe they worked out there was a problem. Same as yesterday.
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Eko
(@MREKO_) reported
@virginmedia Its been like this since the pandemic started, we've resorted to watching netflix through the laptop and tried going through the website for an engineer/help when we've used catchup!
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Munir Ahmed
(@MunirAhmed26) reported
@VMO2News @virginmedia Im currently a customer of virgin media i called to upgrade to 1 gig thinking as a loyal customer i could het this deal apparently not i was told to upgrade will cost me £75.25 what a joke
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scott rodgers
(@whodadaddy76) reported
@virginmedia Woman this afternoon told me that I need this certain thing that stop week spots she said she was a problem ordering and was going to call me back but that was over 3 hours ago heard nothing