Virgin Media Outage Report in Great Notley, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Notley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Notley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Great Notley, Essex, England
The most recent Virgin Media outage reports came from the following cities: Chelmsford, Halstead, Essex and Saffron Walden.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Halstead |
Internet | |
| Halstead |
Total Blackout | |
| Halstead |
Internet | |
| Chelmsford |
Internet | |
| Halstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Notley, England
Latest outage, problems and issue reports in Great Notley and nearby locations:
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Jon Read
(@joniread68) reported
from
Great Baddow, England
Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia Also it would be nice for someone to point out what is the problem we are currently having.
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.
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Paul
(@Paul07852224) reported
from
Chelmsford, England
@virginmedia Hi, yeah done that - no issues
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Rohan Ataa
(@RohanAtaa) reported
from
Great Notley, England
@virginmedia @deantorris Why you guys don't have call back service?
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m
(@leipperm) reported
from
Braintree, England
It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia Yes and I am doing it again now. No network issue has been found
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure
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katie lee
(@katiewoo26) reported
from
Chelmsford, England
@virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
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Jon Read
(@joniread68) reported
from
Great Baddow, England
@virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Paul
(@Paul07852224) reported
from
Chelmsford, England
@virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@Dan5421) reported
@virginmedia 150 says number not recognised as I am calling from an 02 sim and when I call the 0345 number I get "we are sorry for the issue in your area we are trying to fix it as soon as possible but the issue is complex and will take longer to fix" and there is no option to talk to anyone.
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claire
(@clairem1502) reported
@virginmedia As stated we have done this numerous times! This is what we’re always told to do after the soft reboot. It works for a few hours then fails again. We did this on the phone with your advisor yesterday before he gave up and put the phone down!
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PRIMALSABRE
(@primalsabre) reported
@virginmedia really down again 🤡💀
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Clare White
(@X5452MAX) reported
@virginmedia Slow speeds. Constant disconnects. WiFi dropping out. It's unusable. Paying for the best speed and getting less than I do with my mobile data. A house full of gamers who can't stay connected when using a wired connection. Shocking.
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Chin Patel ♋
(@Funk_e_Brown) reported
@virginmedia Hi Team. Where can I report a technical issue easily for my Virgin Mobile network please?
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X0R3ed @ym0n 😷
(@azelhajjar) reported
@virginmedia decision taken moving away. Rubbish Internet service
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Clare White
(@X5452MAX) reported
@virginmedia So you're telling me that this intermittent fault has been going on for the last 2 weeks! I'm paying £60 a month for Internet that doesn't work. How can I get in touch with a human on the phone that lives in the UK and not the Indian outsourced work force please. They can't help!
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Stuart
(@Stuart_198) reported
@virginmedia So what’s the point in the wats app service then and why do you tell people to use if you don’t reply on it ? Crap customer service, always issues with the Wi-Fi and you put the price up ? Time for a new provider
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nifty1a (Paul B)
(@nifty1a) reported
@virginmedia @SenseMakesNone Do you need some more network engineering staff? Call me....
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Michael Langley
(@michael1angley) reported
@virginmedia It’s just when resetting my password I come across this issue