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Virgin Media

Virgin Media Outage Report in Great Notley, Essex, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Great Notley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Notley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Great Notley, England

The most recent Virgin Media outage reports came from the following cities: Halstead, Chelmsford, Saffron Walden, and Great Dunmow.

CityProblem TypeReport Time
Halstead Wi-fi 13 days ago
Chelmsford Internet 14 days ago
Chelmsford Total Blackout 15 days ago
Chelmsford Total Blackout 18 days ago
Great Dunmow E-mail 1 month ago
Chelmsford Total Blackout 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Great Notley, England

Latest outage, problems and issue reports in Great Notley and nearby locations:

  • Garyonline1
    Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia Also it would be nice for someone to point out what is the problem we are currently having.

  • leipperm
    m (@leipperm) reported from Braintree, England

    It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.

  • RERomain
    Rachel Romain (@RERomain) reported from Chelmsford, England

    @virginmedia It has been almost 30 years since he was a new customer... 🙃

  • RohanAtaa
    Rohan Ataa (@RohanAtaa) reported from Great Notley, England

    @virginmedia @deantorris Why you guys don't have call back service?

  • MrsDyer25
    Laura Dyer (@MrsDyer25) reported from Great Baddow, England

    @virginmedia Yes and I am doing it again now. No network issue has been found

  • joniread68
    Jon Read (@joniread68) reported from Great Baddow, England

    @virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?

  • MrsDyer25
    Laura Dyer (@MrsDyer25) reported from Great Baddow, England

    @virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?

  • RWheelhouse1
    rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported from Chelmsford, England

    @virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed

  • Paul07852224
    Paul (@Paul07852224) reported from Chelmsford, England

    @virginmedia Hi, yeah done that - no issues

  • maharrison
    Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark

  • MrsDyer25
    Laura Dyer (@MrsDyer25) reported from Great Baddow, England

    @virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150

  • hairydalek
    ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported from Writtle, England

    Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

  • maharrison
    Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

  • pgull1975
    Paul Gull (@pgull1975) reported from Saffron Walden, England

    @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

  • katiewoo26
    katie lee (@katiewoo26) reported from Chelmsford, England

    @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

  • leipperm
    m (@leipperm) reported from Braintree, England

    @virginmedia I just spoke to your customer service team a d was transferred to 2 different opperators before they just hang up on me with out resolving the issue .

  • Paul07852224
    Paul (@Paul07852224) reported from Chelmsford, England

    @virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad

  • Garyonline1
    Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up

  • Garyonline1
    Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure

  • joniread68
    Jon Read (@joniread68) reported from Great Baddow, England

    Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rtnapes
    Ross Napier (@rtnapes) reported

    @virginmedia What’s the number for your complaints department? Spoke to someone who put me through and got an automated message before the call cut off? Have outstanding complaints not resolved. This is crap service all round

  • LimayeAjit
    Ajit Limaye (@LimayeAjit) reported

    @virginmedia I did check and there aren’t any. And I also expect your customer service and engineers to be aware of that if there are any. They didn’t say anything.

  • Ronny____
    Ronny (@Ronny____) reported

    @virginmedia been trying all day yesterday to contact support, your network down?

  • ricslater655
    Gimpy Terry, Pickle Eater (@ricslater655) reported

    @virginmedia This would be the forth issue you've had in my area this year, i have ZERO patience for you. Will i get any discount because i've had to drive 20 MILES away to my office to get a connection and go about my day??

  • KatieJanePrice9
    Katie Jane Price (@KatieJanePrice9) reported

    @virginmedia Hi - Why is your service down in the LE11 area until 3pm today?! Any works should be completed overnight as people are working from home and it's completely disrupted mine and my family's day!

  • MrMallardIT
    Mr Mallard (@MrMallardIT) reported

    @ArubaNetworks - Your password policy for Aruba Central is the worst I have ever had to deal with. Well, not as bad as max length 10 passwords like Virgin Media, but still awful. And it never even works! AC provides the biggest barrier to my job every time it's needed.

  • vDbUaxEVppqu4zt
    leclaire Bryan (@vDbUaxEVppqu4zt) reported

    @merlinwardcom @virginmedia Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • thebdaman
    FSociety Tom 🇪🇺 #FBPE ANTIFA #RESIST #FBPPR #BLM (@thebdaman) reported

    @virginmedia Page just came live. It was behaving as though I'd clicked a dead link. I'm working from home, you failing two days in a row is not the service I pay a premium for.

  • kellysarah
    Kelly Davidge (@kellysarah) reported

    @virginmedia Service checker says everything is fine. All green.

  • AirXploration
    AirXploration Aerial Photography (@AirXploration) reported

    @virginmedia It is still having problems. It's better but not right, I have a 600mbps connection and upload speed (on an ethernet conn) is currently 0.79 and down is only 300.