Virgin Media Outage Report in Great Notley, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Notley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Notley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Great Notley, Essex, England
The most recent Virgin Media outage reports came from the following cities: Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Total Blackout | |
| Chelmsford |
Internet | |
| Chelmsford |
Internet | |
| Chelmsford |
Internet | |
| Chelmsford |
Internet | |
| Chelmsford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Notley, England
Latest outage, problems and issue reports in Great Notley and nearby locations:
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Darral.s
(@Big_D_2012) reported
from
Chelmsford, England
@virginmedia you really have to sort your internet service out shocking!!
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia Yes and I am doing it again now. No network issue has been found
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Jake
(@Jakec1505) reported
from
Chelmsford, England
Virgin media are actually ***************. Worst WiFi I’ve ever had
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.
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Jon Read
(@joniread68) reported
from
Great Baddow, England
Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
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katie lee
(@katiewoo26) reported
from
Chelmsford, England
@virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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Jon Read
(@joniread68) reported
from
Great Baddow, England
@virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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StuN UK
(@StuN_UK) reported
@virginmedia Thank you, fortunately I had the mob number of the engineer who resolved the problem on Sat. He came over after finishing the job he was on & with another engineer, respliced the cable again. That is absolutely going above & beyond. Incredible service. Can’t praise him enough 👏
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Karen L
(@yecalk) reported
@virginmedia I would like someone to help me with this but I was told there is no way for me to log an official complaint?
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Stu Prescott
(@sprescott16) reported
@virginmedia your intimidation tactics are disgusting, not once have you tried to call me to discuss this alleged unpaid bill, neither your disconnection team or billing team cannot help, how is that possible?!
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Stu Prescott
(@sprescott16) reported
@virginmedia unacceptable that you’re threatening to send debt collectors to my home for an alleged unpaid bill of £26.02 I don’t owe you anything YOU OWE ME at least 2 months line rental after you failed to cancel the account, your disconnection team are now passing the buck
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Chloe Williams
(@ChloeLJW) reported
@virginmedia our Internet has just gone down in Tonbridge kent. Is there an area fault?
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Kyle F
(@itskyleflamson) reported
8 times now in 15 minutes my internet has dropped out. @vmbusinesshelp #VirginMedia is absolutely crap. I advise any new customer looking to join #VM to go somewhere else. They are seriously incompetent.
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Karen L
(@yecalk) reported
@virginmedia Doesn’t surprise me. Tomorrow never comes with you lot. I’ve been getting told that for two weeks trying to get answers as to why you re contracted a dying mans package.
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Candace SERIOUSLY ANNOYING Kendall
(@candace_tg_k) reported
@virginmedia No, on the phone, on 1 March, 3 March, 4 March when I terminated. Having had no callback, I raised a further complaint through the Web form recently. My husband is the account holder but I am dealing with it, on Mondays or Thursdays, when I am currently not working.
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Kaibong Deity
(@iambongy13) reported
@virginmedia Internet connection down in my area. Phone line says off until 0145!. Thats 9 hours. Missus has a zoom class tonight, I assume you won't be refunding that?.
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Clive
(@Marrazzo123) reported
@MonaP34 @jimconey Dreadful customer service. But they do nothing to improve. Couldn't careless. Awful experience. Take Your money and run. @virginmedia