Virgin Media Outage Report in Great Notley, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Notley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Notley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Great Notley, Essex, England
The most recent Virgin Media outage reports came from the following cities: Saffron Walden, Chelmsford and Halstead.
| City | Problem Type | Report Time |
|---|---|---|
 Saffron Walden |
Phone | |
| Chelmsford |
TV | |
| Saffron Walden |
Internet | |
| Chelmsford |
Total Blackout | |
| Chelmsford |
Total Blackout | |
| Chelmsford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Notley, England
Latest outage, problems and issue reports in Great Notley and nearby locations:
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
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🏳️🌈🌟Simon🌟🏳️🌈, Esq.
(@TheSimonC90) reported
from
Chelmsford, England
@richstrickland @LDNPeter I usually connect to virgin media, but always have to sign in, and for some reason every time at Wanstead it says I'm not registered
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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katie lee
(@katiewoo26) reported
from
Chelmsford, England
@virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.
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Jon Read
(@joniread68) reported
from
Great Baddow, England
@virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?
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Jake
(@Jakec1505) reported
from
Chelmsford, England
Virgin media are actually ***************. Worst WiFi I’ve ever had
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Darral.s
(@Big_D_2012) reported
from
Chelmsford, England
@virginmedia you really have to sort your internet service out shocking!!
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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ed booker
(@ed_sugarbones) reported
from
Great Baddow, England
@virginmedia my father in law has late stage dementia and doesn't recognise family, nor speak most of the time, his house is being sold to pay for care, how can we cancel his Virgin package he no longer lives in the house..... password unknown!
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Seawitch Designs
(@seehexe) reported
@virginmedia It was today... but we have broadband that is almost like using a dial up modem! And your customer service say you don't guarantee WiFi speed.
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Mick
(@MickyLeast) reported
@WalterNowlan @hailter @virginmedia Same, phoned twice then cut off, on a WhatsApp chat for over 2 days. No message sine this morning. Seems they won’t let me cancel. Will try it old fashioned and send a letter…
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Ryan
(@tecnomobilegame) reported
@virginmedia Wow, 11 hours and still haven’t been able to cancel my contract. Now your customer service is shut till tomorrow with technical problems
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Baloney
(@tb78) reported
@martin_bare @virginmedia I’ve tried their whatsapp service but absolutely just as bad
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martin bare
(@martin_bare) reported
@virginmedia Then customer service email address please.
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Graeme McNab
(@gmcn88) reported
@virginmedia The customer service text line is always a waste of time, can’t talk to me regarding cancelling my account, must be done via call but can’t get through on the call! What an absolute shambles!!
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Shane Clark
(@shanekeithclark) reported
@jonlegge20 @virginmedia @SkyUK I’ve heard that too that the broadband speed is poor
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That Gay Guy
(@Thatgayguy12510) reported
Doing my evening routine of typing in @virginmedia to see the many others with problems as I sit and wait for my ps4 to reconnect.
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jeremy ridgway
(@jeremyridgway) reported
@virginmedia Last Friday: no broadband for 5 hours in SW10 - 2 days later no broadband for 3 hrs. Twitter full of posts. Virgin Cust Svc "We're not aware of issues". This evening: no TV for 2 hours, immediate recording saying issues. No mention of this on twitter
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***** ulrich stan account
(@ciliense) reported
@idekwtcta @virginmedia what problems are you having?