Virgin Media Outage Report in Great Notley, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Notley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Notley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Great Notley, Essex, England
The most recent Virgin Media outage reports came from the following cities: Essex, Braintree, Chelmsford, Halstead and Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 Essex |
Wi-fi | |
| Braintree |
Internet | |
| Chelmsford |
Internet | |
| Halstead |
Internet | |
| Chelmsford |
Internet | |
| Chelmsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Notley, England
Latest outage, problems and issue reports in Great Notley and nearby locations:
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Paul
(@Paul07852224) reported
from
Chelmsford, England
@virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
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Jon Read
(@joniread68) reported
from
Great Baddow, England
@virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?
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katie lee
(@katiewoo26) reported
from
Chelmsford, England
@virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?
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Paul
(@Paul07852224) reported
from
Chelmsford, England
@virginmedia Hi, yeah done that - no issues
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia Yes and I am doing it again now. No network issue has been found
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Jon Read
(@joniread68) reported
from
Great Baddow, England
Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
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Rohan Ataa
(@RohanAtaa) reported
from
Great Notley, England
@virginmedia @deantorris Why you guys don't have call back service?
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up
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m
(@leipperm) reported
from
Braintree, England
It's annoying that @virginmedia customer service refused to acknowledge this other persons details had some how been linked to my email with my bank account on their account.
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia Also it would be nice for someone to point out what is the problem we are currently having.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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steven short
(@shorty1892) reported
@virginmedia I have virgin tv, virgin broadband and 3 virgin mobile phones and the reception is shocking. The router provides WiFi in a radius of 3 yards at best and all costumer service says is there is nothing wrong. Obviously there is because if I walk up stairs the signal drops off
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President Elect - Dave Davies - CONJOB-19
(@dghdavies) reported
@kmacbean123 Mine has been slow for a few days - Virgin Media
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steven short
(@shorty1892) reported
@mickeydubbs @virginmedia Had the excuse, that’s a lot of devices ever though of having another crappy virgin device to boost the signal, NOT FREE, at an additional cost. As if. They should provide a service that’s advertised and sold. Shocking provider and service.
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StJohn 💙
(@stjohn121) reported
@virginmedia watching the Champions League on BT ultimate tonight and pixelated like I haven’t experienced for a while! It got so bad the box switched itself off ?!?! Then when it switched itself back on and took ages?!? WHY?
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kay
(@kay07954266) reported
@virginmedia WiFi down again!!!! Engineer only available on 3rd May….HOW IS THIS GOOD SERVICE!!!
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M. Smith
(@mickeydubbs) reported
@virginmedia @Leemhammond I wish my internet was down as then at keast there is an excuse but its not its just rubbish. The lag is killing me 80mbps one minute 0.3 the next. Absolutely killing me!
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Harshy
(@L4dva) reported
@virginmedia Yes, amazingly someone has managed to reply to me on Fb although I've had no resolution yet..
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Bradley Feller
(@bradfel) reported
@virginmedia Just spoke to 2 people and took 90 minutes. Was passing me through to virtual tech and then phone cut off. This is totally unacceptable. We have no alarm system, no broadband or TV and nobody can help us. What do we do from here?
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Layla
(@layla_s83) reported
@virginmedia Please help! Our @netflix won't open. Pressed the Red button but it just returns to that same page!? 🤔😠
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)