Virgin Media

Virgin Media Outage Report in Great Notley, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Great Notley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Notley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Great Notley, Essex, England 11/08/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Great Notley, Essex, England

The most recent Virgin Media outage reports came from the following cities: Braintree, Chelmsford and Takeley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBraintree Internet
United KingdomChelmsford Internet
United KingdomChelmsford TV
United KingdomTakeley Wi-fi
United KingdomChelmsford E-mail
United KingdomChelmsford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Great Notley, England

Latest outage, problems and issue reports in Great Notley and nearby locations:

  • katiewoo26 katie lee (@katiewoo26) reported from Chelmsford, England

    @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

  • RohanAtaa Rohan Ataa (@RohanAtaa) reported from Great Notley, England

    @virginmedia @deantorris Why you guys don't have call back service?

  • STrimnell Simon Trimnell (@STrimnell) reported from Saffron Walden, England

    What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure

  • Paul07852224 Paul (@Paul07852224) reported from Chelmsford, England

    @virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad

  • Big_D_2012 Darral.s (@Big_D_2012) reported from Chelmsford, England

    @virginmedia you really have to sort your internet service out shocking!!

  • MrsDyer25 Laura Dyer (@MrsDyer25) reported from Great Baddow, England

    @virginmedia Yes and I am doing it again now. No network issue has been found

  • Paul07852224 Paul (@Paul07852224) reported from Chelmsford, England

    @virginmedia Hi, yeah done that - no issues

  • DjOoooosch CK|Fitness (@DjOoooosch) reported from Braintree, England

    @virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.

  • DjOoooosch CK|Fitness (@DjOoooosch) reported from Braintree, England

    @virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.

  • maharrison Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

  • MrsDyer25 Laura Dyer (@MrsDyer25) reported from Great Baddow, England

    @virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150

  • joniread68 Jon Read (@joniread68) reported from Great Baddow, England

    Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍

  • MrsDyer25 Laura Dyer (@MrsDyer25) reported from Great Baddow, England

    @virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up

  • joniread68 Jon Read (@joniread68) reported from Great Baddow, England

    @virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?

  • maharrison Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @virginmedia Also it would be nice for someone to point out what is the problem we are currently having.

  • maharrison Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

  • maharrison Mark Harrison (@maharrison) reported from Chelmsford, England

    @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LH__1992 Luke H (@LH__1992) reported

    @mitchec1 @SkyUK @virginmedia Good luck. My internet randomly cuts out 5-6 times a day. An engineer came out and said I need a new router. They didn’t send one so I put a complaint in. They keep emailing me to say they’ve called when they haven’t. Joke company.

  • sarahebradders Sarah Bradbury (@sarahebradders) reported

    @virginmedia There are issues in our area - know how long it will take to fix?

  • JVickeryUK James Vickery (@JVickeryUK) reported

    @virginmedia Not the greatest first impression I must say - left Virgin a decade ago due to issues like this, thought they may have been ironed out by now...

  • bob_gibbon Kev Gibson (@bob_gibbon) reported

    @virginmedia I want to end my contract 1st I rang and was in a queue for 20mins before the line went dead. Then I tried in a live Web chat. After 2 hours waiting for customer retentions, the page went blank. I appreciate they have retained me.. But only because I can't cancel.

  • torp771 torp77 (@torp771) reported

    @mitchec1 @SkyUK @virginmedia Poor you, their internet is always dropping out and customer service is appalling

  • victorivanuxd Victor Ivan (@victorivanuxd) reported

    @virginmedia hi, virgin media engineers have just attended our neighbours property and our internet has now gone down - there is a wire outside our property which has been snapped in half. I’ve booked an appt for Saturday but we won’t have any internet now for two days??

  • MichaelEdmonst4 Michael Edmonston (@MichaelEdmonst4) reported

    @virginmedia Do you have an email address for billing issues for former customers from 6 months ago? A call from an advisor was expected yesterday but didn't materialise

  • Chris__Rollings Chris Rollings (@Chris__Rollings) reported

    @virginmedia It does now, but it took an hour to change. Why is there nowhere to report a problem on your website. You can do the status check but that just sends you around in a loop and doesn't actually log a problem.

  • madmob107 Madmob (@madmob107) reported

    @virginmedia hi yes went through this with customer services yesterday, i just dont understand why the wifi is so poor as you go upstairs, i had no issues with my utility warehouse broadband for many years use to get good signal all over the house, the only issue was the speed at 80mb

  • clairejdmackie Claire (Ferdinando) Mackie (@clairejdmackie) reported

    @virginmedia @virginhelp Bit long for a tweet, but new system, can't load Office (for Outlook) because codes, forgotten passwords etc go to email, can't get email because can't load Outlook and Virgin Webmail not working for my main email. So I can't do much on my computer now (no work or games)