Virgin Media Outage Report in Witham, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Witham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Witham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Witham, Essex, England
The most recent Virgin Media outage reports came from the following cities: Colchester, Chelmsford, Halstead, Billericay and Essex.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Chelmsford |
Wi-fi | |
| Halstead |
Internet | |
| Halstead |
Total Blackout | |
| Chelmsford |
TV | |
| Colchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Witham, England
Latest outage, problems and issue reports in Witham and nearby locations:
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.
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WeHateHills
(@WeHateHills) reported
from
South Woodham Ferrers, England
@ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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Leeza Morley
(@leezaloops) reported
from
Colchester, England
@virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!
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katie lee
(@katiewoo26) reported
from
Chelmsford, England
@virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!
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Jon Read
(@joniread68) reported
from
Great Baddow, England
Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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RUSSELL WALKER
(@RUSSELL91779006) reported
from
Colchester, England
@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.
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Leeza Morley
(@leezaloops) reported
from
Colchester, England
@virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.
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Danny-lawrence-BEM-BCAc
(@MRDannyLawrence) reported
from
Billericay, England
@virginmedia me19 postcode broadband down please advise
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150
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Jon Read
(@joniread68) reported
from
Great Baddow, England
@virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
@Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rangaa
(@RangaaBTM) reported
@virginmedia @PlummZi I was sad when his stream ended due to his Internet problems, we need a stronger connection for @PlummZi his streams simply cannot be missed 😢
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Mat Adlard
(@G7FBD) reported
@virginmedia .. once 5G is on in my area. Even #skybroadband and #talktalk provide a better service. AND THAT IS SAYING SOMETHING #poorcustomerservice @ofcom and @BBCBreaking
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Blaine Mullan
(@big_blainer) reported
@virginmedia They temporarily fixed the main cable coming into the house at the start of March, but were to come back &fix it properly, cable laying all over our garden. 3 times now an engineer hasn’t turned up. Phoned customer services each time nobody able to give me reasonable explanation
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Craig Barton
(@barton6435) reported
@virginmedia Its a technical problem that has been going on for nearly a year yet I just get passed from piller to post. The only reason I am tweeting is I will use it as evidence of a poor service and a lack of customer service for when inevitably this will end in legal action 1/2
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Ton
(@_Ton_Santos) reported
@virginmedia This year I got misinformation about moving address and how it would impact my bill, products that I didn't ask for was added to my account, now this crazy billing issue, and today, in contact with your team, for some reason my phone number was totally different. What about GDPR?
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Feej
(@fenifipie) reported
@big_blainer @virginmedia They cancelled mine today too, didn't bother to tell me, blamed covid, wouldn't let me rebook, and wouldn't let me make a complaint.
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Feej
(@fenifipie) reported
@nursecazza @virginmedia You were allowed to make a complaint? I was told I wasn't allowed to make one and have to go online and wait up 14 days for a response!
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Alison Barton-Simmons
(@absbobbins) reported
@virginmedia I’m not the account holder. Will that be a problem?
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Ryan 🪱🐕
(@Wormdogg) reported
Hello @virginmedia I have cancelled with you. I told the 1st person I have. Then I told the second that I have. Just had a missed call from you just now. Please be warned if anyone else calls I will just tell them to **** off. Cheers.
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Alan Wilson
(@Alan10Wilson) reported
@virginmedia made a complaint 6 weeks ago. Just called for an update only to be told that it will take up to 16 weeks to resolve. Absolute terrible customer service. How you think you can run a cable over my property without my authorisation is beyond me!