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Virgin Media

Virgin Media Outage Report in Witham, Essex, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Witham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Witham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Witham, England

The most recent Virgin Media outage reports came from the following cities: Colchester, Halstead, Chelmsford, and Great Dunmow.

CityProblem TypeReport Time
Colchester Wi-fi 11 days ago
Colchester Wi-fi 12 days ago
Halstead Wi-fi 14 days ago
Chelmsford Internet 15 days ago
Chelmsford Total Blackout 16 days ago
Chelmsford Total Blackout 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Witham, England

Latest outage, problems and issue reports in Witham and nearby locations:

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

  • RERomain
    Rachel Romain (@RERomain) reported from Chelmsford, England

    @virginmedia It has been almost 30 years since he was a new customer... 🙃

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia It is slow in all three of the devices I use.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

  • hairydalek
    ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported from Writtle, England

    Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

  • princess_boo148
    Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

  • leiatwit40
    Leia (@leiatwit40) reported from Colchester, England

    @virginmedia Still not working!!! Super slow

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

  • Emma96Harvey
    EmmaRoseHarvey (@Emma96Harvey) reported from Colchester, England

    Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia

  • RWheelhouse1
    rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported from Chelmsford, England

    @virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

  • princess_boo148
    Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia It worked for a couple of hours last night and now back to not working this morning

  • princess_boo148
    Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • laurenlouisee
    Lauren (@laurenlouisee) reported

    @virginmedia Engineer didn’t turn up, spent 2.5hrs on hold to be told that engineer did (but we were in and have cctv and no call) - raised complaint and promised call before 9am today but no call. Very frustrated and out of pocket from having to hotspot and call charges.

  • VJ04450694
    V/J (@VJ04450694) reported

    @virginmedia Y dont u guys wait for 3 months i wont pay bill amd use service..??

  • wez_dunne
    Wesley Dunne (@wez_dunne) reported

    @virginmedia Hi yes we have but doesn’t work. Averaging 20mbs this morning but obviously not even close to what we’re paying for. This is clearly a broader capacity issue and not just my modem would you not agree?

  • StuartY19
    Stuart Young (@StuartY19) reported

    @virginmedia I want to cancel an order to join you guys, I can’t get logged into my account I have made. Can you cancel the order before this comes?

  • OdeanMarik
    A rodent by anyother name is just as squeak (@OdeanMarik) reported

    @virginmedia @raymondkasiban2 Here is an idea GET YOUR AGENTS TO DO THEIR JOB! STOP BLAMING CUSTOMERS! GE5 YOUR MANAGERS ON THE FLOORS AND GET THEM ACTUALLY DEALING WITH ISSUES. START HOLDING AGENTS ACCOUNTABLE FOR BAD SERVICE!

  • Postmanlondon
    Richard Meadowcroft (@Postmanlondon) reported

    @virginmedia It has proved impossible to contact any number to order a booster I believe it is a myth that you actually provide these you used to provide a great service what happened. Perhaps the only answer is leave as I am done with complaining as it has not working.

  • tonyhawken
    Anthony John Hawken (@tonyhawken) reported

    @virginmedia Internet has crashed for the third time this morning. Rang customer support. Only Got useless advice about checking out a certain website when I have no Internet. Rang fault status line - was not provided with any information. Finally had to reply to an SMS message.

  • JoaquiOliver
    Oliver Atom (@JoaquiOliver) reported

    @virginmedia seem unable to send an engineer, even when their products are not working BUT I AM STILL PAYING RIGHT?

  • Atomic_Dorset
    Tom McGuigan (@Atomic_Dorset) reported

    @virginmedia Do you have an email address for Virgin mobile complaints? Need to resolve non-service issues asap. @virginmedia

  • captainale_
    Ale de Capitani (@captainale_) reported

    It's 2 pm already? How the time flies when you waste your entire morning trying to access support through Virgin Media's failiure of customer service! 🙃