Virgin Media outages and service status in Colchester, England

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Colchester, England

The most recent Virgin Media outage reports came from the following cities: Ipswich, and Colchester.

City	Problem Type	Report Time
Ipswich	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

• 
  kenny wilson (@kennythekilt) reported 47 seconds ago from Colchester, England

  @virginmedia So what is happening I want to cancel my account

• 
  Keg Man Plays (@Kegmanplays) reported 5 minutes ago from Ipswich District, England

  Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live

• 
  Simon Folkard (@FolkardSimon) reported 5 minutes ago from Colchester, England

  @krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.

• 
  liz de oliveira (@lizdeoli) reported 7 minutes ago from Sudbury, England

  @virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!

• 
  Rachel Fortnum-Adams (@rachelfortnum) reported 13 minutes ago from Ipswich District, England

  @virginmedia Eventually but the issue had taken 4 days to resolve which is shocking. Your customer service is the worst I’ve ever come across #virginmedia

• 
  Andy Quinton (@QuintonAndy) reported 18 minutes ago from Sproughton, England

  @virginmedia waited in all day...still waiting for delivery of my new box...which you’ve txt me 4 times to tell me it’s on its way...and your telephone staff told me 7 times.... totally over virgin atm, terrible service everytime!!!

• 
  Jimmy Regan (@jimaxyn) reported 20 minutes ago from Colchester, England

  @virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake

• 
  Philip Andrew Cook (@philipcook1974) reported 21 minutes ago from Layer-de-la-Haye, England

  @virginmedia I have had enough of your poor service 😡 talking to people who lie, can’t answer my questions so then hang up!! I have 3 mobile contacts with you my 2 daughters & my own, it’s a shocking service. All I want is the deal I signed up to 😤

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 28 minutes ago from Colchester, England

  @virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.

• 
  kenny wilson (@kennythekilt) reported 30 minutes ago from Colchester, England

  @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

• 
  Theresa Higgins (@theresahiggins) reported 34 minutes ago from Colchester, England

  @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

• 
  Francesco Hair Salon (@Francesco_Hair) reported 40 minutes ago from Ipswich District, England

  @virginmedia still awaiting an update on our business lines being down at the moment and call diversion not working

• 
  Theresa Higgins (@theresahiggins) reported 45 minutes ago from Colchester, England

  @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

• 
  ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported 48 minutes ago from Great Horkesley, England

  @Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice

• 
  Simon Folkard (@FolkardSimon) reported 49 minutes ago from Colchester, England

  @virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.

• 
  Richard Martin (@gunsmoke70) reported 55 minutes ago from Manningtree, England

  @7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now

• 
  Andrew Everson (@j2kadd1) reported 57 minutes ago from Ipswich District, England

  @virginmedia I use the mac reservation but the WiFi resetting is a bigger issue.

• 
  kenny wilson (@kennythekilt) reported 57 minutes ago from Colchester, England

  @virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company

• 
  Theresa Higgins (@theresahiggins) reported 58 minutes ago from Colchester, England

  @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

• 
  Mark Hayton (@Da_Hayts) reported 58 minutes ago from Colchester, England

  @virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charles Willcock (@WillcockCharles) reported 2 minutes ago

  @WeAreOpenreach Well Virgin Media are the worst company in the world so I will not be bothering to contact them. Most of their cabinets are open where I live.

• 
  Jim Doran (@jai_dee) reported 4 minutes ago

  @virginmedia This is also happening on the website! It's not just an app issue.

• 
  lightnet1 (@lightnet1) reported 10 minutes ago

  Virgin media offer a box , then don’t, offer remote control instead, cut your signal strength …ask to renew your contract way before end .. DODGY AVOID

• 
  Stephen Laughton 🇺🇦 (@StevoLaughton) reported 13 minutes ago

  On a web chat with @virginmedia about my internet package renewal (because you can't talk to real people any more, right?)...at that very moment my internet access goes down...the gods are trying to tell me something, aren't they?

• 
  Johnycantdecide (@ladydaveg) reported 19 minutes ago

  Diagnostic tests suck, the myvm app sucks, your ai at the end of the phone can't tell the difference between zero and three and I still can't speak to anyone. Is there anything you can do right? @virginmedia

• 
  GW (@GGWilliams72) reported 20 minutes ago

  @virginmedia @mthewett I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Jacqueline Bolton (@JacquelineBolto) reported 21 minutes ago

  @virginmedia Need help to unlock our email account. Please help

• 
  Chris Fox (@chriscfox) reported 23 minutes ago

  Hey @virginmedia given that your website is full of broken and circular links making it impossible to do anything, and your chat service just fails, how do I actually talk to someone?

• 
  CliveR (@CliveR39) reported 23 minutes ago

  @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

• 
  Karen Fleming (@KarenFleming36) reported 24 minutes ago

  @virginmedia sent a DM, been waiting over 30 minutes to speak to someone on the phone. I can’t watch TV after Virgin was installed less than 48hours ago. Please help!