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Virgin Media outages and service status in Colchester, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 80% Internet (80%)
  • 20% TV (20%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Colchester, England

The most recent Virgin Media outage reports came from the following cities: Ipswich, Colchester, and Halstead.

CityProblem TypeReport Time
Ipswich Internet 11 days ago
Ipswich Internet 17 days ago
Ipswich Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • katebewitcheduk
    Katie Blackmore (@katebewitcheduk) reported from Witham, England

    @virginmedia been without data for 2 days after putting new SIM in. Help please!

  • gunsmoke70
    Richard Martin (@gunsmoke70) reported from Manningtree, England

    @7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now

  • carlclark52
    Carl Robert Clark (@carlclark52) reported from Ipswich District, England

    @virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange

  • Francesco_Hair
    Francesco Hair Salon (@Francesco_Hair) reported from Ipswich District, England

    @virginmedia still awaiting an update on our business lines being down at the moment and call diversion not working

  • lizdeoli
    liz de oliveira (@lizdeoli) reported from Sudbury, England

    @virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful

  • leezaloops
    Leeza Morley (@leezaloops) reported from Colchester, England

    @virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

  • MattHolbrook86
    Matt Holbrook Golf (@MattHolbrook86) reported from Ipswich District, England

    @virginmedia Come on.......I'm on this page about 3 times a week. Its ridiculous the amount you charge for such a shabby service

  • kavi1238
    kavi (@kavi1238) reported from Ipswich District, England

    @virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow

  • the_jackson71
    Nigel Jackson (@the_jackson71) reported from Ipswich District, England

    @virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.

  • MichaelGagaHale
    Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England

    @virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄

  • gavmeakings
    Gav Meakings (@gavmeakings) reported from Ipswich District, England

    @virginmedia do you have an idea on how Long services will be down in IP2 area?

  • Laitty
    Graeson Laitt (@Laitty) reported from Colchester, England

    Great time for my internet to go down again. Third time this week @virginmedia #colu

  • NicholasNeale
    Nick Neale (@NicholasNeale) reported from Ipswich District, England

    @virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call

  • leiatwit40
    Leia (@leiatwit40) reported from Colchester, England

    @virginmedia Still not working!!! Super slow

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

  • steevXIII
    Steve Tovey (@steevXIII) reported from Colchester, England

    @virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

  • WiseOlMurph
    Murph (@WiseOlMurph) reported from Ipswich District, England

    Anyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jadelr_
    Jade (@jadelr_) reported

    @virginmedia hi I was supposed to receive a replace box today but I haven’t yet and no tracking. Could you help please

  • LubZafar
    Lubdub (@LubZafar) reported

    @virginmedia I’ve sent back my equipment in two phases. One was sent last year and you want to charge me again. You have a useless non contactable customer service so this needs to be resolved in one message

  • karenwigg1
    karen (@karenwigg1) reported

    @virginmedia since having new TV box installed, I am now awaiting my 3rd visit from an engineer to fix yet another problem. Getting a bit fed up with this now.

  • hafiz_11120
    Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported

    @virginmedia Sort out your **** internet 🛜 service. It’s been like that for 3 weeks

  • socialshazza
    ✫ Sharon Bellamy 🦖 (@socialshazza) reported

    I chose @vmbusiness becuase I had this mess before with BT letting me down .. I work from home, how am I going to do that with no connectivity? Teather from my phone? I am an IT person .. lets see how that works out (2 of 2)

  • NathanH17475101
    hennii (@NathanH17475101) reported

    @virginmedia My WiFi has been down for over 2 hours. The box is flashing red. Apparently no outage in my area. I have tried all recommend things

  • DavMichael
    mike davies (@DavMichael) reported

    @virginmedia I’ve been sent a new router and it won’t let me connect any devices to it it’s a hub 5. I followed the instructions on the box to the letter. I’ve tried ringing the support number on the box which is completely automated and useless. Any advise ?

  • Neek49
    Monique Bissell (@Neek49) reported

    @virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise

  • lacy123319
    lacy (@lacy123319) reported

    @virginmedia switch to us and we'll pay up to £250 switch fee. Oh ok.. 37 days to wait for initial installation. Oh no, wait! Let's cancel 48 hours before and Let's increase that another 55 days... what a joke of a company. No thanks felicia

  • FuzziePieRat
    FuzzieRatBag (@FuzziePieRat) reported

    @virginmedia I understand that, it's the fact that I said I was willing to downgrade to get a cheaper offer, instead they offer higher prices & higher speeds. Funny part is, my renew is cheaper than the offers. I've got till July so I'll either cancel & be a new customer, or accept the renew.