Virgin Media

Virgin Media Outage Report in Colchester, Essex, England

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The latest reports from users having issues in Colchester come from postal codes CO1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Colchester, Essex, England 03/28/2024 12:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Colchester, Essex, England

The most recent Virgin Media outage reports came from the following cities: Ipswich, Colchester, Witham and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Wi-fi
United KingdomIpswich E-mail
United KingdomColchester E-mail
United KingdomIpswich E-mail
United KingdomIpswich E-mail
United KingdomColchester Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

  • leiatwit40 Leia (@leiatwit40) reported from Colchester, England

    @virginmedia Still not working!!! Super slow

  • Francesco_Hair Francesco Hair Salon (@Francesco_Hair) reported from Ipswich District, England

    @virginmedia still awaiting an update on our business lines being down at the moment and call diversion not working

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia It worked for a couple of hours last night and now back to not working this morning

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!

  • Emma96Harvey EmmaRoseHarvey (@Emma96Harvey) reported from Colchester, England

    Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia

  • helenlouisecoll Helen Collison (@helenlouisecoll) reported from Ipswich District, England

    @virginmedia My internet is down in Ipswich, Suffolk.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia It is slow in all three of the devices I use.

  • ptrling Peter Ling (@ptrling) reported from Ipswich District, England

    @virginmedia Hey! Been having really unstable connection in recent weeks, with important Zoom calls dropping out mid call. I’ve run online diagnostics which always say ‘we know, check back in 24hrs’ No improvement and vital it’s fixed. Can you pls help? 🤞

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mariairl1 mariairl 💙 (@mariairl1) reported

    @virginmedia please advise how i can contact you to discuss the issues I’m having with my broadband and TV. I have used your link but it does not show up issues which I keep getting- broadband constantly dropping, unable to watch catch up, programmes not recording. Thanks

  • Mamabear5723 Paula H (@Mamabear5723) reported

    @virginmedia I have no landline service, please help?

  • StaceSpurs1975 StaceSpurs_1975 (@StaceSpurs1975) reported

    Ever since Covid, the levels of customer service you get from big companies has become absolutely shocking. Banks, energy companies, Telcos, Insurance...its a race to the bottom! Today, I've witnessed @BritishGas reaching a level of incompetence Virgin Media would be proud of!

  • itsalgordon Al (@itsalgordon) reported

    @virginmedia @ANKEANKEV They've lied to me too Anke, they ate staffed by the most horrible people out there. The best thing to do is get rid of them.

  • kerching Dastardly Whiplash (@kerching) reported

    So offered Virgin the chance to reduce my bill to new customer rates, they refused. Told me I need to switch my mobile to them. Err no. I can same service elsewhere for 50% of @virginmedia pricing. So goodbye

  • DjMuks M (@DjMuks) reported

    @virginmedia your customer service is a joke. I’ve had a box for over a month but still no service. Several missed appointments and conflicting messages from different teams. See to it I have internet by end of the week

  • AlesandroSpence Alessandro Spenciero (@AlesandroSpence) reported

    @virginmedia All connections drop, and it takes a restart or two to recover the signal. Can you please explain at what point we can upgrade to the Hub 4 if Hub 5 is paywalled behind the highest tariffs? Is there not a starting point, or is VM refusing to give anyone under a gb a Hub 4 or 5?

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported

    @N_landCouncil I'm disappointed that we haven't been consulted over the planned installation of a service we don't want, and the poor workmanship of digging up the footpaths around our estate by Virgin Media. It's an absolute disgrace.

  • andreac14064810 andrea crosby (@andreac14064810) reported

    @virginmedia literally the worst over priced waste of time ever roll on ending my contract do not recommend

  • gemoore83 Georgina Moore (@gemoore83) reported

    @virginmedia Well my friend had a hub 5 installed and her WiFi is loads better. You just want me to purchase other things to improve the signal. When we booked the appointment you said I could have the hub 5 because I have essential equipment for my disability that needs WiFi!