Virgin Media Outage Report in Colchester, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Colchester come from postal codes CO2 and CO1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Colchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Colchester, Essex, England
The most recent Virgin Media outage reports came from the following cities: Ipswich, Colchester and Halstead.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Ipswich |
Internet | |
| Ipswich |
Wi-fi | |
| Ipswich |
Wi-fi | |
| Colchester |
TV | |
| Colchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Francesco Hair Salon
(@Francesco_Hair) reported
from
Ipswich District, England
@virginmedia still awaiting an update on our business lines being down at the moment and call diversion not working
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Red Wren Studios
(@RedWrenStudios) reported
from
Ipswich District, England
@virginmedia @virginhelp We upgraded our package and were told a new sim would be with us in 3 days then we may lose service for 10 minutes. However we have been without phone service for 2 days now 😔
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Control Solutions
(@Ipswichpests) reported
from
Ipswich District, England
@virginmedia you really need to sort this problem out in ip1 area its been going on for weeks coming to the point where people will cancel there contacts due to poor service.
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Matt Holbrook Golf
(@MattHolbrook86) reported
from
Ipswich District, England
@virginmedia My Internet is down again. In fact I spend more time without it than I do with it these days. Thoughts?
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
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Andy Quinton
(@QuintonAndy) reported
from
Sproughton, England
@virginmedia what a truly awful service. 3hours to try and sort a confirm username error,..from you! 7 days I’ve waited for you to sort the email out. Numerous calls...and still no one actually listens or cares. I think I’ve explained it to most of your call centre still no help
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Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Matt Holbrook Golf
(@MattHolbrook86) reported
from
Ipswich District, England
@virginmedia Come on.......I'm on this page about 3 times a week. Its ridiculous the amount you charge for such a shabby service
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Control Solutions
(@Ipswichpests) reported
from
Ipswich District, England
@virginmedia Its been ongoing for weeks the Internet drops out for a few hours around the neighbourhood you guys come temporarily fix it then it drops out again a few days latter. I dont go on you page or phone anymore because you can't actually get to speak to anyone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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steven short
(@shorty1892) reported
@virginmedia I have virgin tv, virgin broadband and 3 virgin mobile phones and the reception is shocking. The router provides WiFi in a radius of 3 yards at best and all costumer service says is there is nothing wrong. Obviously there is because if I walk up stairs the signal drops off
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President Elect - Dave Davies - CONJOB-19
(@dghdavies) reported
@kmacbean123 Mine has been slow for a few days - Virgin Media
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steven short
(@shorty1892) reported
@mickeydubbs @virginmedia Had the excuse, that’s a lot of devices ever though of having another crappy virgin device to boost the signal, NOT FREE, at an additional cost. As if. They should provide a service that’s advertised and sold. Shocking provider and service.
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StJohn 💙
(@stjohn121) reported
@virginmedia watching the Champions League on BT ultimate tonight and pixelated like I haven’t experienced for a while! It got so bad the box switched itself off ?!?! Then when it switched itself back on and took ages?!? WHY?
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kay
(@kay07954266) reported
@virginmedia WiFi down again!!!! Engineer only available on 3rd May….HOW IS THIS GOOD SERVICE!!!
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M. Smith
(@mickeydubbs) reported
@virginmedia @Leemhammond I wish my internet was down as then at keast there is an excuse but its not its just rubbish. The lag is killing me 80mbps one minute 0.3 the next. Absolutely killing me!
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Harshy
(@L4dva) reported
@virginmedia Yes, amazingly someone has managed to reply to me on Fb although I've had no resolution yet..
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Bradley Feller
(@bradfel) reported
@virginmedia Just spoke to 2 people and took 90 minutes. Was passing me through to virtual tech and then phone cut off. This is totally unacceptable. We have no alarm system, no broadband or TV and nobody can help us. What do we do from here?
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Layla
(@layla_s83) reported
@virginmedia Please help! Our @netflix won't open. Pressed the Red button but it just returns to that same page!? 🤔😠
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)