Virgin Media outages and service status in Colchester, England
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The latest reports from users having issues in Colchester come from postal codes CO2 and CO1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Colchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Colchester, England
The most recent Virgin Media outage reports came from the following cities: Ipswich, Colchester, and Halstead.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich
|
Internet | 5 hours ago |
|
Ipswich
|
TV | 17 hours ago |
|
Ipswich
|
TV | 14 days ago |
|
Colchester
|
Wi-fi | 15 days ago |
|
Colchester
|
Wi-fi | 17 days ago |
|
Ipswich
|
Internet | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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❤Gemma❤ (@CordenGemma) reported from Colchester, England@virginmedia when will we have normal service again.
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kenny wilson (@kennythekilt) reported from Colchester, England@AlanWhitaker83 @virginmedia Terrible staff terrible service and not getting to cancel an accounting only opened today but due to poor customer service I want out!!! Told call back Saturday
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia just joined virgin got sim today already want to leave after poor customer service via text told I’m confused and want a manager to call or I will leave told to leave then
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Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
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Andrew Everson (@j2kadd1) reported from Ipswich District, England@virginmedia I use the mac reservation but the WiFi resetting is a bigger issue.
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Luke Redpath (@lukeredpath) reported from Colchester, England@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
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Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
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Keg Man Plays (@Kegmanplays) reported from Ipswich District, EnglandHaving a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia So what is happening I want to cancel my account
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Jimmy Regan (@jimaxyn) reported from Colchester, England@virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake
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Chris Green (@Greenking66) reported from Colchester, England@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
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Chris Green (@Greenking66) reported from Colchester, England@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
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Mark Hayton (@Da_Hayts) reported from Colchester, England@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
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Mark Hayton (@Da_Hayts) reported from Colchester, EnglandTerrible service keeping me waiting for an hour by @virginmedia
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Nick Neale (@NicholasNeale) reported from Ipswich District, England@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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Nigel Jackson (@the_jackson71) reported from Ipswich District, England@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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Nikki✨⚽️💋 (@NDSapsed) reported from Ipswich District, England@virginmedia ITV down and C4, sort it out
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Andrew Everson (@j2kadd1) reported from Ipswich District, England@virginmedia Yeah default =tab, it may be normal for you but not any other provider or router manufacturer. Clearly no point in complaining about a terrible user experience I will just have to buy a router and put yours into the modem mode (which it will probably lose after a update)
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JJ_phoenix (@jj_phoenix66) reported from Colchester, England@virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🎄🍄 trina 🍄🎄 (@treandrawsit) reported@Reecerules75 @virginmedia MinE DIDNT GO DOWN??
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Freemo (@Freemo79) reported@VJrBhatia @virginmedia Did they fix been getting this since Wednesday?
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Charlene (@BurgessCharlene) reported@virginmedia Both. I’m just getting fed up off these interruptions for a service I’m paying for. It’s not right that this keeps happening. Work was carried out recently and whatever they’ve done, this shouldn’t happen.
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Catherine Hall (@CatherineHall5) reported@virginmedia I am not giving you credit card details to connect me to a tech specialist. What on earth are you thinking. Please fix this. #virginmedia #virginmediadown
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Dani (@dani_tweetz) reported@virginmedia Christmas Day and left with no TV sound. Unable to watch the TV. Unable to get an engineer out til next week. So left with no TV throughout the Christmas period…not impressed with technical help either. Is this what I pay £54 a month for?
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Sam McCulloch ✨ (@thatsamimac) reported@virginmedia Hahahah. This seems to have backfired a little. Guess everyone just wants decent internet, tv and service…. Sadly it looks like @virginmedia are struggling to provide any of those things!
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salt052 (@salt052) reported@MoulaFN ong got no wifi all christmas and offices are all **** virgin media can actually suck themselves off
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Greg Moule (@GMLTFC) reported@alishakins_ @virginmedia Have you gone into your routers settings and changed the port forwarding addresses? I did this when I first set up my PC mainly for WZ. I'm with virgin on their M100 package and never had packet loss.
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salt052 (@salt052) reportedgot no wifi over christmas, @virginmedia shittest wifi company in all of the UK how ******** is your company so ******* ****, you try take quintuple the amount of money you’re supposed to EVERY ******* month and now my household has no access to the internet for Christmas Thanks
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SSGR (@GazRobinson1) reported@virginmedia your internet is the worst in your universe