Virgin Media Outage Report in Colchester, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Colchester come from postal codes CO2 and CO1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Colchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Colchester, Essex, England
The most recent Virgin Media outage reports came from the following cities: Halstead, Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Halstead |
Internet | |
| Ipswich |
Wi-fi | |
| Colchester |
Wi-fi | |
| Halstead |
TV | |
| Halstead |
Total Blackout | |
| Halstead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Keg Man Plays
(@Kegmanplays) reported
from
Ipswich District, England
Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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Carl Robert Clark
(@carlclark52) reported
from
Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
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Nick Neale
(@NicholasNeale) reported
from
Ipswich District, England
@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
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Nigel Jackson
(@the_jackson71) reported
from
Ipswich District, England
@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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Jimmy Regan
(@jimaxyn) reported
from
Colchester, England
@virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia So what is happening I want to cancel my account
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mookstar*
(@mookstar10) reported
from
Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
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JJ_phoenix
(@jj_phoenix66) reported
from
Colchester, England
@virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
Terrible service keeping me waiting for an hour by @virginmedia
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia I have had enough of your poor service 😡 talking to people who lie, can’t answer my questions so then hang up!! I have 3 mobile contacts with you my 2 daughters & my own, it’s a shocking service. All I want is the deal I signed up to 😤
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Nikki✨⚽️💋
(@NDSapsed) reported
from
Ipswich District, England
@virginmedia ITV down and C4, sort it out
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Please can you assist before I take this further @richardbranson as your customer care is certainly way off the mark. Kind regards Phil Cook
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❤Gemma❤
(@CordenGemma) reported
from
Colchester, England
@virginmedia when will we have normal service again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Teresa Cave
(@TeresaC1970) reported
@virginmedia No, the Complaints department promised 5 days, I keep ringing and each time I ring, I can be on the phone or web chat for over an hour, I'm accused of being a liar. I don't get any help when I ring and have to spend ages trying to explain everything every time.
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jono sullivan
(@sullivan_jono) reported
@virginmedia why the hell sell a set service and make us pay a fortune if it never or rarely works . Yes I'm on about the red button on sky sports
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Michael Jacobs
(@druidmwcc) reported
@virginmedia @TomWales Still not working for me at all.
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Dan Barlow
(@DanBarl02044786) reported
@virginmedia Doesn't help. But as you have a reference number it really has nothing to do with a reboot? Misleading response.
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craig hainan
(@hainy7) reported
@virginmedia It’s not going well at all,previously we were offered a reduced deal of 65.44 and 4 agents have all told me a different story as to why the deal has been revoked!! Am now nearly 2 hours of calls and still not any further forward,over 20 years a customer really poor service 2nite
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JonGrattage
(@jgscfc) reported
@virginmedia @Dubainosaurus I contacted @virginmedia customer service to query where the red button content was and was told by the gentleman on the phone that I couldn't watch anything because there was 'no football on tonight'. Seriously! Just blazing incompetence from top to bottom.
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Anthony Horan
(@AnthonyHoran7) reported
@virginmedia Just bt ultimate channel all other bt sports channels ok.said last week virgin were aware of issues with the channel but still playing up tonite
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Vger Ann Goldby
(@Iccle_Princess) reported
@virginmedia Hi sorry i only just see your reply they installed everything but said the wires outside was bodged my internet may work it may not if it does i will only get basic speeds & he will get someone to contact me to arrange someone to fix the outside wires so i get top speeds
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Andy O'Rourke 🇮🇪
(@AndyFuchzKunz) reported
@virginmedia I have a hub 3.0. The £101 service contract is due to start from 16/09/22.
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Lesley Morris
(@morris_lesley) reported
@virginmedia It’s working now, although at 3-0 down he probably hoped it wouldn’t come back on!