Virgin Media outages and service status in Colchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Phone.
- E-mail (33%)
- Internet (33%)
- Phone (33%)
The latest reports from users having issues in Colchester come from postal codes CO4 , CO2 and CO1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Colchester, England
The most recent Virgin Media outage reports came from the following cities: Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester
|
Internet | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Michael Perry Mr Plant Geek® (@mr_plantgeek) reported from Ipswich District, England@virginmedia I am having problems with google nest setup
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Simon Folkard (@FolkardSimon) reported from Colchester, England@virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.
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Matt Holbrook Golf (@MattHolbrook86) reported from Ipswich District, England@virginmedia Come on.......I'm on this page about 3 times a week. Its ridiculous the amount you charge for such a shabby service
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Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Richard Martin (@gunsmoke70) reported from Manningtree, England@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Rachel Fortnum-Adams (@rachelfortnum) reported from Ipswich District, England@virginmedia since Christmas our WiFi has been disgustingly bad. A few weeks ago I called yourselves and spent almost 2 hours on the phone. I upgraded our WiFi at home to the best possible WiFi we could have and yet it’s still shockingly bad. I’ve never known such shoddy service
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
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Andrew Everson (@j2kadd1) reported from Ipswich District, England@virginmedia Yeah default =tab, it may be normal for you but not any other provider or router manufacturer. Clearly no point in complaining about a terrible user experience I will just have to buy a router and put yours into the modem mode (which it will probably lose after a update)
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Julian Joyce (@starbuck2003) reported from Elmstead Market, England@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
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Mark Griggs (@Griggsy1968) reported from Colchester, England@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Luke Redpath (@lukeredpath) reported from Colchester, England@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
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grwd 🦅 (@liam_garwood) reported from Ipswich District, England@virginmedia I’m having issues with my email on iOS, please help
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia It is slow in all three of the devices I use.
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Katie Blackmore (@katebewitcheduk) reported from Witham, England@virginmedia been without data for 2 days after putting new SIM in. Help please!
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Simon Folkard (@FolkardSimon) reported from Colchester, England@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
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Lee Brunning (@BrunningLee) reported from Ipswich District, England@virginmedia Look I've had two days of total crap from you guys. I just don't have the energy to deal with this anymore. You've took money off me wen u shouldn't. Because of covid I'm on less money so an extra 26 quid is massive to us,but all your guys keep doing is fobbing us off. 😠
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JJ_phoenix (@jj_phoenix66) reported from Colchester, England@virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DANJO 🏴 (@D4N7O) reportedYet again it’s not working! Sort it out @virginmedia #SkySportsPlus
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kim 🥀 (@ersaztly) reportedVirgin media WiFi ******* sucks it’s been out since yesterday
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John Moore (@JohnMoo99882213) reported@bmstewart2004 This is exactly why I cancelled my Virgin Media subscription and moved to BT over 5 years ago. My bill went down from over £100 a month to £42 a month. When my contract is up for renewal I make contact and negotiate a deal. I am now paying £39 a month for broadband & TV package.
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PD1882 (@PD1_8_8_2) reported@virginmedia what’s wrong with your virgin media tv? Did an ‘update’ and now every time I turn on the tv it loads into TiVo and I have to go back to Virgin again. And now your red button for Sky sports doesn’t work. Tell me how to fix these issues, they’re maddening.
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Liz Vine (@lizzyfmant) reported@virginmedia can you please update when you plan to solve the intermittent service issue in the ME8 area. Really fed up of my internet cutting out daily. Engineer yesterday says it’s an open issue however it’s been going on weeks. Surely you should have resolved this by now?
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Krystle (@vdaybabygirl85) reported@virginmedia Imagine for weeks upon weeks your internet has not been working. Can't connect on chat as no data and WiFi not working. Ran out of data repeatedly and have had to top up eSims And U have the AUDACITY to say my services will be suspended for non payment. No thanks
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Virgin Media News (@VirginMediaNews) reportedM9 CRASH: What we know so far, as several feared dead and four hospitalised, including a child. The incident, involving a car going in the wrong direction, happened at around 3am this morning on the M9 northbound, between Junction 3 (Athy/Moone) and Junction 4 (Castledermot), Co Kildare. More on Virgin Media PLAY #VMNews
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Runningman (@frankieJnr66) reported@virginmedia @njwoodward You say your technical teams are working actively to fix the problem!With regards do they know what they are doing as it’s been like this since yesterday and I’ll be requesting a refund for this inconvenience?
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Iain Sankey (@IainSankey) reportedAppalled at Virgin Media @virginmedia I was paying £105 a month for a TV package and landline phone I never use. All I want is the broadband. So I try to fix this and get told that having the internet alone will cost more more than the 'improved' £65 contract for all 3 things!
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Ryan (@SarkySodRyan) reported@virginmedia And given I'm already annoyed - don't ask me if I've switched it off and back on again. Of course I have. It still doesn't work.