Virgin Media Outage Report in Ipswich District, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ipswich District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ipswich District, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Colchester and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Phone | |
| Ipswich |
Internet | |
| Ipswich |
Internet | |
| Ipswich |
Wi-fi | |
| Ipswich |
Wi-fi | |
| Colchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ipswich District, England
Latest outage, problems and issue reports in Ipswich District and nearby locations:
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Red Wren Studios
(@RedWrenStudios) reported
from
Ipswich District, England
@virginmedia @virginhelp We upgraded our package and were told a new sim would be with us in 3 days then we may lose service for 10 minutes. However we have been without phone service for 2 days now 😔
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia hi there how come we pay for 200 mb broadband and constantly only get 24 mb then we rest the system and it’s fine 24 hrs later same problem getting very upset with it, please sort it or I’m off to BT. #poorservice
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!
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Sarah Lou
(@Sarahlou21222) reported
from
Felixstowe, England
@virginmedia do you know how long the tv side is going to be down for
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Francesco Hair Salon
(@Francesco_Hair) reported
from
Ipswich District, England
@virginmedia still awaiting an update on our business lines being down at the moment and call diversion not working
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia It is slow in all three of the devices I use.
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Control Solutions
(@Ipswichpests) reported
from
Ipswich District, England
@virginmedia Its been ongoing for weeks the Internet drops out for a few hours around the neighbourhood you guys come temporarily fix it then it drops out again a few days latter. I dont go on you page or phone anymore because you can't actually get to speak to anyone.
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Control Solutions
(@Ipswichpests) reported
from
Ipswich District, England
@virginmedia you really need to sort this problem out in ip1 area its been going on for weeks coming to the point where people will cancel there contacts due to poor service.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
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Leia
(@leiatwit40) reported
from
Colchester, England
@virginmedia Still not working!!! Super slow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Phillips
(@sarah_pips) reported
@virginmedia Any chance someone could call me instead to save me waiting for another hour and a half to then give up and hang up?
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Glen Simms
(@GlenSimms1974) reported
@virginmedia Plus what about the bill whilst no service in place?
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Abbie Koo
(@AbbieKoo_) reported
@virginmedia Yes and apparently there isn’t any issue, I’ve tried everything I could literally do. I wouldn’t be complaining but it’s really affecting me working from home and I just want it fixing
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Stevo 1975
(@Stephen40825524) reported
@virginmedia I was looking help to downgrade my package and kept getting cut off on the livechat even though i was on hold for 4 hrs the first time and 3 hrs the 2nd time. Will i have to actually phone yourselves to arrange this ?
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Niall Shiels™
(@shiels1992) reported
@burto9 @virginmedia I raised one on the 18th november and still waiting on a callback, everytime i get through to customer service they place me on hold and then the phone disconnects, pretty convenient
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Samuel Williams
(@OgaSamuel) reported
@virginmedia My problem isn’t the speed. It’s having a consistent connection. It keeps going down at random moments. Who do I talk to, to cancel?
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Aimi McNeill
(@AimiMcNeill) reported
Hi @virginmedia can you explain what's going on with the service in sk9? It's been down multiple times a day, for significant periods, all week which is making wfh impossible. Please advise on what's going on and how we will be compensated. Thx. @Ifindoubtaskrod
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p
(@Phil_t1983) reported
@virginmedia Yet I am still being charged £40 a month! I accept the occasional issue, a few hours up/down but this has been going on every day for 13 days now and it's expected to go on another 3 days. it was due to be fixed on the 9th which was several days before it was put back to the 9th
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John Gooch
(@JTG_Gadget) reported
@virginmedia You are missing the point. We have had the issue in our village for weeks now and you are getting really bad publicity - in a time when people are told by the government to work at home, it’s really not fair.
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jmarsh
(@jmarshplays1) reported
So my first experience of @virginmedia in my first home was terrible and I will probably be cancelling... Randomly cancel my hardware order and give me NO date to reschedule meaning I'm now completely without internet and have no idea when I'll get it. Good first impression!