Virgin Media Outage Report in Ipswich District, Suffolk, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ipswich District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Ipswich District, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Wi-fi | |
| Colchester |
Internet | |
| Colchester |
Internet | |
| Ipswich |
||
| Ipswich |
TV | |
| Colchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ipswich District, England
Latest outage, problems and issue reports in Ipswich District and nearby locations:
-
Leeza Morley
(@leezaloops) reported
from
Colchester, England
@virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.
-
Carl Robert Clark
(@carlclark52) reported
from
Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
-
mookstar*
(@mookstar10) reported
from
Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
-
Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia Yes I did.... no comment on the level of service that I received....
-
Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
-
Leeza Morley
(@leezaloops) reported
from
Colchester, England
@virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!
-
grwd 🦅
(@liam_garwood) reported
from
Ipswich District, England
@virginmedia I’m having issues with my email on iOS, please help
-
Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@jasonkneen @virginmedia That page never seems to work for me.
-
kavi
(@kavi1238) reported
from
Ipswich District, England
@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
-
Paul Emmett
(@PaulEmmett2) reported
from
Ipswich District, England
@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
-
Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
-
Adam
(@only_jokering) reported
from
Ipswich District, England
@virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?
-
Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
-
Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.
-
lauren schaefer
(@saharasplash) reported
from
Purdis Farm, England
Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
-
Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.
-
Michael Perry Mr Plant Geek®
(@mr_plantgeek) reported
from
Ipswich District, England
@virginmedia I am having problems with google nest setup
-
Gav Meakings
(@gavmeakings) reported
from
Ipswich District, England
@virginmedia do you have an idea on how Long services will be down in IP2 area?
-
Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
-
Leon Denny
(@lbjdenny) reported
from
Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Siren Shepard (Tan)
(@SirenShepard) reported
@virginmedia I have. You are reporting no faults in my area but if I check on downdetector many people are reporting problems
-
Alli W
(@alliWardlaw) reported
@virginmedia Reply to the complaint I logged a Christmas? I was given the option to take to CISAS on 17feb, but still not had a resolution
-
Sean Mellows
(@mellows_sean) reported
@virginmedia I have been trying to sort things for months with no result why all of sudden you want to help
-
Tilly Mint
(@tilly__mint) reported
@virginmedia WiFi keeps dropping out. Kicking us out of classroom and business meetings. Recent problem, after 20+ years. Now being told I have to pay an extra £5/month to get a decent signal?
-
Tilly Mint
(@tilly__mint) reported
@virginmedia Yes, just spoke on the phone. Third time we've reported it this week. Other 2 times your system said there was an issue & sending settings. Today, miraculously no issue, and want me to pay £5 extra per month.
-
Anish Raja
(@araja_) reported
🤬 @virginmedia this is a god awful company to deal for customer service. Everyone you speak to gives you a different answer. Avoid at all costs .
-
Chris Priestley
(@crispriestley) reported
@virginmedia OR you could have actual technical support - like everyone else.
-
Adnan Qurashi
(@aqurashi2002) reported
@VirginMediaIEPR is it wise to let go a 9 years customer who has been paying you a £77 a month when he asked to match the deal on the website? virgin media refused the deal. It just happened. I am disappointed with your ridiculous selfish & ungrateful policies.
-
Matthew Stewart #SaveHongKong 🇭🇰
(@MStewart0013) reported
@virginmedia I did not, unfortunately. I was forced to cancel my service.
-
Anish Raja
(@araja_) reported
@virginmedia Have made several calls about my WiFi very slow, an engineer came and stated that wires had been installed incorrectly from the beginning and changed the around still the problem persists. Been on going for a long time, how will you be able to help ?