Virgin Media Outage Report in Ipswich District, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ipswich District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ipswich District, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Wi-fi | |
| Ipswich |
TV | |
| Ipswich |
Wi-fi | |
| Colchester |
Wi-fi | |
| Colchester |
Internet | |
| Ipswich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ipswich District, England
Latest outage, problems and issue reports in Ipswich District and nearby locations:
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mookstar*
(@mookstar10) reported
from
Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
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Carl Robert Clark
(@carlclark52) reported
from
Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@jasonkneen @virginmedia That page never seems to work for me.
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia Yes I did.... no comment on the level of service that I received....
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.
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Paul Emmett
(@PaulEmmett2) reported
from
Ipswich District, England
@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Leon Denny
(@lbjdenny) reported
from
Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andreea
(@Popescu92) reported
@virginmedia Hi! Why no one is taking the calls? I have been trying to reach someone since last week... Awful service @virginmedia
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StowBuild
(@StowBuild) reported
@virginmedia Yes, this service is awful. Why can’t I just speak to someone?
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Diyaaaaa 🙃
(@diyaaaxo) reported
@virginmedia My Wi-Fi was supposed to be fixed at 12pm, then it was delayed until 3pm and now it's been delayed until 5pm. Are you people planning to fix my Wi-Fi or should I just switch providers?
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🏴 Ryan Sullivan
(@rhino14) reported
@ItsDaveClayton @virginmedia Hi Dave, I had similar problems recently, I had to sit on hold for over an hour to eventually speak to someone. Finally I managed to get my speed upped and they provided me with an eng to fit a new box, it took a lot of patience.... and a bit of wheeler dealing to get a deal 🙄
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Big Hat
(@_Big_Hat_) reported
@virginmedia Hi, have an ecommerce website, that doesn't seem to work on Virgin Media only (I've tested 10+ isps, and issue unique to Virgin). An issue as have some employees who are working from home using Virgin Media and they cannot access the website. SSL_PROTOCOL_ERROR.
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John Griffith-Jones
(@John_gjones) reported
@virginmedia I kind of feel that whilst you are right about the focus being negative, virgin media are missing the point somewhat if this is the opinion of virgin media and their exec team. If you have 1 customer with a problem that is bad surely?
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KrazyKiwi
(@SharonMC68) reported
@virginmedia Yes we have done that already but pointless if we have no connection... when we have connection signal strength is great
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Greg hook
(@gregarus) reported
@virginmedia Waiting on a reply because am apparently in a contract (my partner) but need proof the phone call happened as she’s pretty sure she didn’t agree it, she’s paid for sky sports but never watched it due to believing she told @virginmedia it was too expensive
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Darren Soley
(@DSJSoley) reported
@virginmedia I just want a manager to contact me, what is so difficult here? The agent is informing me he cannot pass this on. This cannot be true. The customer service is a disgrace
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SL
(@sayfulyg) reported
@virginmedia Nope still the same internet problem. This is a shambles as my kids are working from home and their internet connection is slow which means it lags. Might consider cancelling my contracts with Virgin if this is how it carries on