Virgin Media Outage Report in Ipswich District, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ipswich District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Ipswich District, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Phone | |
| Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
Internet | |
| Ipswich |
Total Blackout | |
| Ipswich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ipswich District, England
Latest outage, problems and issue reports in Ipswich District and nearby locations:
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lauren schaefer
(@saharasplash) reported
from
Purdis Farm, England
Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
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Leeza Morley
(@leezaloops) reported
from
Colchester, England
@virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.
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grwd 🦅
(@liam_garwood) reported
from
Ipswich District, England
@virginmedia I’m having issues with my email on iOS, please help
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.
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Leon Denny
(@lbjdenny) reported
from
Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
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Sarah 'Morgenmuffel' Clark
(@positivesarah) reported
from
Ipswich District, England
@virginmedia Down again....
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Gav Meakings
(@gavmeakings) reported
from
Ipswich District, England
@virginmedia do you have an idea on how Long services will be down in IP2 area?
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.
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Paul Emmett
(@PaulEmmett2) reported
from
Ipswich District, England
@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Michael Perry Mr Plant Geek®
(@mr_plantgeek) reported
from
Ipswich District, England
@virginmedia I am having problems with google nest setup
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
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Adam
(@only_jokering) reported
from
Ipswich District, England
@virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.
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Murph
(@WiseOlMurph) reported
from
Ipswich District, England
Anyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.
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Leeza Morley
(@leezaloops) reported
from
Colchester, England
@virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!
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kavi
(@kavi1238) reported
from
Ipswich District, England
@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Jolley
(@J0lley) reported
@virginmedia No as with everyone else in the w13, w3 and w5 area its still down
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Timothy Haines
(@Timuslloyd) reported
@virginmedia The issue isn’t the EDF, the issue was being sold a new contract in august, when I said I was moving, to now be told you can’t cover the new area. The issue is doing a formal complaint, being told a resolution has been made, but your colleagues nor myself could see what it is!
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immy7600
(@dinozzo7600) reported
@virginmedia No one ever answers the 150 number. That text number is crap and takes ages to reply back and the number 0345 doesn’t also get answered
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Richard Farndale
(@RichardFarndale) reported
@virginmedia our broadband is regularly dropping out for a few minutes. This has been occurring since Christmas. As a result I have used up my mobile data allowance several times over. We are based in TW9. Is this a capacity issue on your network? Many thanks
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Alex Simon
(@alwsimon) reported
@virginmedia on the phone to your "help" centre for half an hour and then they hang up without fixing the issue. Appalling service. Worst provider I've had to deal with.
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Mark Jolley
(@J0lley) reported
@virginmedia Thanks for your automated reply... As you already know it does and it says it will be fixed by 10am..can you get this issue escalated
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Blue mick
(@mickyj1878) reported
@CharlieBrough14 @virginmedia I binned them off after 14 years mate. Terrible service and they put the prices up every few months. I would never go back to them.
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Kazuko Ryu Karate
(@Kazukoryukarate) reported
@virginmedia Yes you have stated there is an issue with the M7 box in Salford. You have been out several times to fix it. The amazing part is you are increase the price we pay when service has been disrupted
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P.G. Branton
(@PGBranton) reported
@virginmedia any news on the issues in York? It’s been down since the early hours and working from home/ kids have online school lessons?
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just jess 💖🤷♀️
(@jessyka880811) reported
@virginmedia The engineer was amazing both of them were, its the fact I've had intermittent services for weeks and nobody wanted to help me but my fluke a network tech found a problem and shown up at my house im unhappy with