Virgin Media Outage Report in Ipswich District, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ipswich District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ipswich District, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
TV | |
| Ipswich |
TV | |
| Ipswich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ipswich District, England
Latest outage, problems and issue reports in Ipswich District and nearby locations:
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
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Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@virginmedia It worked for a couple of hours last night and now back to not working this morning
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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J
(@Wegqy) reported
from
Ipswich District, England
@virginmedia can't login into Virgin TV GO app, using my virgin credentials but it says incorrect username or password.. not sure what's going on!
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia It is slow in all three of the devices I use.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
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Helen Collison
(@helenlouisecoll) reported
from
Ipswich District, England
@virginmedia My internet is down in Ipswich, Suffolk.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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EmmaRoseHarvey
(@Emma96Harvey) reported
from
Colchester, England
Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!
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Leia
(@leiatwit40) reported
from
Colchester, England
@virginmedia Still not working!!! Super slow
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now
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Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further
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Peter Ling
(@ptrling) reported
from
Ipswich District, England
@virginmedia Hey! Been having really unstable connection in recent weeks, with important Zoom calls dropping out mid call. I’ve run online diagnostics which always say ‘we know, check back in 24hrs’ No improvement and vital it’s fixed. Can you pls help? 🤞
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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stephen
(@5tephen8arrett) reported
@virginmedia 07585045998. Still not working, still loose cables hanging out in the rain, still amazed at the difference between Virgin's promises and the reality...
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Tom D
(@TomD42974799) reported
@virginmedia You're internet is so bad it made me break my pen, so you owe me a pen.
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Claire Belmont
(@clairebelmont) reported
@virginmedia As mentioned. I have done everything. There is no service issue on the page. After depending 1 on the phone waiting for customer service to cancel my contract, the line dropped just when I got to them. Surprise Surprise. How bad is this going to get?
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Hugh Torpey
(@hughtorpey) reported
@virginmedia No, just venting at you because I don't want to be rude to your colleagues (I've spoken to 4 of them today so really starting to feel part of the team). I would like to know how eir were pulled up in front of the government, and you guys got away with it.
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RubberJohny
(@johnylowe) reported
@virginmedia I get that there are naturally delays due to the current pandemic... but 3 weeks now I have been trying to gain help from your customer service department yet so far. Nothing. Do you think this is fair?
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FionaB
(@FionaB23928949) reported
@virginmedia That number couldn't help its for bereavement 😡
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Amy Rothwell
(@Boo_Global) reported
@ilona_alcock @virginmedia We’re having an awful time with Virgin. We’re fed up of ringing them so we only do it when the WiFi goes down for any length of time, but it’s often incredibly slow and drops through the day. We’re having to use our 4G for work because it’s so unreliable!
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Claire S
(@ClaireSimo24) reported
@jlbax1970 @virginmedia @EE Seriously jo! I got through finally and then got cut off!!!! So I went through as a ‘new customer’ and someone answered after 3 minutes!! All cancelled now but - is it too early for a gin?!
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Neil Fanning
(@citizen_blue) reported
@LemLems @virginmedia I have an ongoing complaint with them too. They are awful.
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Tom D
(@TomD42974799) reported
@virginmedia Your internet is so bad it made me break my pen, so you owe me a pen