Virgin Media Outage Report in Ipswich, Suffolk, England
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The latest reports from users having issues in Ipswich come from postal codes IP4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (7%)
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Phone (3%)
Live Outage Map Near Ipswich, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich, Felixstowe and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Ipswich |
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| Ipswich |
Wi-fi | |
| Felixstowe |
Phone | |
| Ipswich |
||
| Colchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Au_somemum
(@au_somemum) reported
from
Felixstowe, England
@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
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Nikki✨⚽️💋
(@NDSapsed) reported
from
Ipswich District, England
@virginmedia ITV down and C4, sort it out
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Jimmy Regan
(@jimaxyn) reported
from
Colchester, England
@virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake
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❤Gemma❤
(@CordenGemma) reported
from
Colchester, England
@virginmedia when will we have normal service again.
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia So what is happening I want to cancel my account
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Keg Man Plays
(@Kegmanplays) reported
from
Ipswich District, England
Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@AlanWhitaker83 @virginmedia Terrible staff terrible service and not getting to cancel an accounting only opened today but due to poor customer service I want out!!! Told call back Saturday
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Nigel Jackson
(@the_jackson71) reported
from
Ipswich District, England
@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
Terrible service keeping me waiting for an hour by @virginmedia
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
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Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
from
Bramford, England
@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
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JJ_phoenix
(@jj_phoenix66) reported
from
Colchester, England
@virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
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Nick Neale
(@NicholasNeale) reported
from
Ipswich District, England
@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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michelle
(@meisshell) reported
@virginmedia how am I supposed to change my package after my contract has run out, if when I get through on the phone after an hour of waiting the line so bad I can't understand a word they're saying? My box is old and needs replacing after 9 yrs #customerservice #stayconnected
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Simon Stothard
(@Sto2701) reported
@virginmedia lads. I’ve been trying to ring for days now. I know you’re busy/reduced staff. But after waiting over an hour. I just keep getting cut off. I need to speak about my contract ending on 4th. It’s pretty urgent now. Can you help? Can someone ring me? Anything
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Jordan 🤙
(@_Fellyyy) reported
@virginmedia Sent a text explaining the problem. Just got sent links that don’t help with my issue and told to ring 150 which again I can’t get through to speak anybody.
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margaret hung
(@curranhung) reported
@virginmedia I tried that before tweeting you & the only issue reported is TV. I can't log in to our account as get the same error message as when trying to get webmail. Just can't log in to anything on VM website.
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Neil Wing
(@LMUCC_Wingy) reported
@virginmedia useless customer service , no tv service and cant ring up all you get is sorry all our team are busy good bye , guarantee they will want their money on bill date though. No way of contact brilliant
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Emma Patrick
(@emmapatrick2879) reported
@virginmedia Its ridiculous to say keep trying!! Looks too me like a scam..if I can't get through to cancel in time then you get to charge me the ridiculous amount you are putting it up to!! Disgusting behaviour from a big company!!
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Brenda Colvin
(@colvin_brenda) reported
@virginmedia I have already been through all your guides, reset the router, etc, and still have issues. Can’t find a way on your website to actually book a support call and can’t get through on the phone. You used to have an online chat facility but even that seems to have disappeared.
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Altered Beast
(@didithitthespot) reported
@virginmedia No he advised that he would NOT attend as he is shielding. How he qould do a hub test and swap without attending is beyond me. So now what? Should I just cancel services this is just becoming too much
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lindsay miller
(@lindsaysmiller) reported
@virginmedia No letter. Resolutions in email, all standard stuff. Removing devices adds nothing as often bandwidth so low any device has an issue. Turned 4 into modem with a router and got close to hub 3 reliability/performance. Revert to 3 or decent 3rd party router.
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Chris Jones
(@CJ_the_Vampire) reported
@virginmedia The single *********** light. I have rebooted the hub 3 times now. Service provision ranges from 100Mb download to zero, then back again. Ping varies from 9ms to 900ms. Am I the only person reporting a fault in the SM5 2PH postcode area?