Virgin Media outages and service status in Ipswich, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ipswich, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 18, 1:07 AM GMT+1.
- Internet (56%)
- Wi-fi (22%)
- TV (22%)
The latest reports from users having issues in Ipswich come from postal codes IP1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ipswich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ipswich, England
The most recent Virgin Media outage reports came from the following cities: Ipswich, and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich
|
Internet | 3 days ago |
|
Ipswich
|
Internet | 9 days ago |
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Ipswich
|
Internet | 9 days ago |
|
Ipswich
|
Internet | 12 days ago |
|
Ipswich
|
TV | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Luke Redpath (@lukeredpath) reported from Colchester, England@virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.
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kavi (@kavi1238) reported from Ipswich District, England@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
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Carl Robert Clark (@carlclark52) reported from Ipswich District, England@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Peter Ling (@ptrling) reported from Ipswich District, England@virginmedia Hey! Been having really unstable connection in recent weeks, with important Zoom calls dropping out mid call. I’ve run online diagnostics which always say ‘we know, check back in 24hrs’ No improvement and vital it’s fixed. Can you pls help? 🤞
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grwd 🦅 (@liam_garwood) reported from Ipswich District, England@virginmedia why is it so hard to get in contact with you? I can’t start a live chat and when I ring and think I’m getting some progress you tell me to look online and hang up????
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Meg Barbor (@MG_Barbor) reported from Felixstowe, England@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Nick Neale (@NicholasNeale) reported from Ipswich District, England@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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Andrew Everson (@j2kadd1) reported from Ipswich District, England@virginmedia Yeah default =tab, it may be normal for you but not any other provider or router manufacturer. Clearly no point in complaining about a terrible user experience I will just have to buy a router and put yours into the modem mode (which it will probably lose after a update)
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Rachel Fortnum-Adams (@rachelfortnum) reported from Ipswich District, England@virginmedia since Christmas our WiFi has been disgustingly bad. A few weeks ago I called yourselves and spent almost 2 hours on the phone. I upgraded our WiFi at home to the best possible WiFi we could have and yet it’s still shockingly bad. I’ve never known such shoddy service
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Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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Luke Redpath (@lukeredpath) reported from Colchester, England@jasonkneen @virginmedia That page never seems to work for me.
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Richard Martin (@gunsmoke70) reported from Manningtree, England@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Andy Quinton (@QuintonAndy) reported from Sproughton, England@virginmedia what a truly awful service. 3hours to try and sort a confirm username error,..from you! 7 days I’ve waited for you to sort the email out. Numerous calls...and still no one actually listens or cares. I think I’ve explained it to most of your call centre still no help
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Jimmy Regan (@jimaxyn) reported from Colchester, England@virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake
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Laura Stevens (@princess_boo148) reported from Colchester, England@virginmedia It worked for a couple of hours last night and now back to not working this morning
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Matt Smith (@matt40k) reported from Ipswich District, EnglandOk so, virgin media router kinda sucks, if I use the Bt SmartHub 2, it would basically just be a Wi-fi access point, so would need a like a rpi for dhcp Or I could just buy a google nest Wi-fi or something ubiquiti
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Jakki Whelan (@Jik69) reported from Ipswich District, England@virginmedia totally done with you now! Another bight of no WiFi!!! And I have to pay extra for data so I can stay I. Touch!!!!! Sick and tired of rubbish intermittent service for overpriced rates!!!! See ya!!!!!
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Lee Brunning (@BrunningLee) reported from Ipswich District, England@virginmedia Who knows but certain people with in your team have been very flippant about our situation and trying to palm us off with a 20pound credit. This is nowhere near acceptable considering the stress and upset your so called customer service team has put us through.
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Adam (@only_jokering) reported from Ipswich District, England@virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Lawton (@MartinLawton) reported@virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse
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Stu Plays XD 🎮 (@StuPlaysXD) reported@virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍
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Ruth Payne (@ruthmpayne) reported@virginmedia the WiFi in Edgbaston / B16 has been down for 48 hours now. Tried finding out what’s happening but call centre was useless. When will this be sorted??? 48 hours is ridiculous
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MykeJD (@MykeJD1) reportedHi @virginmedia I'm an existing customer, we just paid a 5ver to upgrade and add the kids TV package. I did this yesterday around 5pm, I have a confirmation email but it doesn't tell me when it becomes active? So far 24 hours later and a full TV reset they still aren't working.
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Lee Hustle Malone (ACC INACTIVE/NOT MONITORED) (@MaloneHustle) reported@heavyspoilers I think Virgin Media is down mate don’t sweat it.
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The Original What's Going On (@lakecitygirl) reportedOn Trustpilot, @Virgin Mobile Canada has over 2,000 reviews (≈2,089) with a very low TrustScore around 1.3–1.5 out of 5, and about 90%+ of reviewers give 1 star as well as over 250 complaints with the BBB. @virginmedia you've got a serious problem.
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John Mercer (@Merse2506) reported@virginmedia can someone please help me. I have l8ved with buffering, channel failed fir mintjs to no avail of a response for VM.
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V (@vp_matic) reported@virginmedia Broadband down since 7am this morning. With a secluded repair date of 2days from now! ‘Register of loss of service In Order to receive compensation’ impossible to locate on your app or any of your web pages? Yet a Price increase this month! Absolutely Shameful!!
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MouseMat (@andymousemat) reported@bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet
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A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported@ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.