Virgin Media Outage Report in Ipswich, Suffolk, England
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The latest reports from users having issues in Ipswich come from postal codes IP4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ipswich, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Colchester and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Colchester |
Internet | |
| Colchester |
Internet | |
| Ipswich |
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| Colchester |
Internet | |
| Colchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.
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kavi
(@kavi1238) reported
from
Ipswich District, England
@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
@Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.
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Gav Meakings
(@gavmeakings) reported
from
Ipswich District, England
@virginmedia do you have an idea on how Long services will be down in IP2 area?
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RUSSELL WALKER
(@RUSSELL91779006) reported
from
Colchester, England
@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.
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Murph
(@WiseOlMurph) reported
from
Ipswich District, England
Anyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.
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Michael Perry Mr Plant Geek®
(@mr_plantgeek) reported
from
Ipswich District, England
@virginmedia I am having problems with google nest setup
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grwd 🦅
(@liam_garwood) reported
from
Ipswich District, England
@virginmedia I’m having issues with my email on iOS, please help
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
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Leeza Morley
(@leezaloops) reported
from
Colchester, England
@virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
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Sarah 'Morgenmuffel' Clark
(@positivesarah) reported
from
Ipswich District, England
@virginmedia Down again....
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Matt Smith
(@matt40k) reported
from
Ipswich District, England
Ok so, virgin media router kinda sucks, if I use the Bt SmartHub 2, it would basically just be a Wi-fi access point, so would need a like a rpi for dhcp Or I could just buy a google nest Wi-fi or something ubiquiti
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Adam
(@only_jokering) reported
from
Ipswich District, England
@virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Lee Brunning
(@BrunningLee) reported
from
Ipswich District, England
@virginmedia Look I've had two days of total crap from you guys. I just don't have the energy to deal with this anymore. You've took money off me wen u shouldn't. Because of covid I'm on less money so an extra 26 quid is massive to us,but all your guys keep doing is fobbing us off. 😠
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Leeza Morley
(@leezaloops) reported
from
Colchester, England
@virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Waitman Beorn, Oracle of History
(@waitmanb) reported
Working from home is hard...but count on @virginmedia to make it harder. Can you please help with my broadband that just shut off last night for no reason?
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Jen
(@babymable) reported
@virginmedia What happens if I can't get through to anyone to cancel my contract by the 3rd. I have tried to cancel & it's impossible. If your on hold for 1 hour you get disconnected. No live chat, whatsapp are not taking messages because they are too busy. Is there someone I can email.
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Tanesha Arazu
(@Tee_Kenney) reported
@Ofcom can you please investigate @virginmedia for their tactics to force people into contracts they do not agree with? Myself, and it seems many others on twitter, are wanting to cancel contracts but it has been made impossible to get through to the cancellation teams.
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Craig Burnell
(@3DBURNELL) reported
@virginmedia Hi. My virgin fibre contract has ended,I want to get a similar deal again or cancel. Finally chatted through WhatsApp to someone who couldn’t change the ‘package.’ Was passed through to retentions at 18.30 last night and the conversation is ‘active’ but they haven’t said a word
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Mick
(@MickyLeast) reported
@virginmedia Been texting for days. When I get a response they try to sell me something then don't reply when I say no thanks. Then 'Toni' comes back and we start all over. Unbelievable bad customer service.
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fiona stewart
(@fee4399) reported
@virginmedia why don’t you listen to customers when they call, all you do is hang up, we want contract cancelled NOW!!!! We are now signed up with someone else because of you’re actions
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Angela Wilson
(@AngelaMWilson13) reported
@virginmedia Hi, problem now solved by a lovely lady by the name of Angel. 2h 40mins to get through to you though is totally unacceptable. Plus your insistence on constantly texting a link which ultimately tells me to telephone you is frustrating.
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World King Kanji ⚜️
(@WorldKingKanji) reported
@virginmedia is the internet down in Birmingham, B14 area? Our internet has gone off and I’m working from home!
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Martine
(@martine0574) reported
@virginmedia Like I said yesterday. I spent 3 hours yesterday trying to get through and after every hour of holding was cut off. I need to cancel my account and would like it to be done. I don’t have time to keep calling and waiting and nobody replies to the texts
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DMikeyD
(@mikeybhoy01) reported
@virginmedia Yes I've done that twice now, both times been offered deals that have not taken effect. I now have a contract at a much higher price and this will need cancelled asap unless someone can fix this. Can I message you privately to share my details and you can look into it?