Virgin Media Outage Report in Ipswich, Suffolk, England
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The latest reports from users having issues in Ipswich come from postal codes IP1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ipswich, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Ipswich |
TV | |
| Colchester |
Internet | |
| Ipswich |
TV | |
| Ipswich |
Internet | |
| Colchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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Matt Smith
(@matt40k) reported
from
Ipswich District, England
Ok so, virgin media router kinda sucks, if I use the Bt SmartHub 2, it would basically just be a Wi-fi access point, so would need a like a rpi for dhcp Or I could just buy a google nest Wi-fi or something ubiquiti
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Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia since Christmas our WiFi has been disgustingly bad. A few weeks ago I called yourselves and spent almost 2 hours on the phone. I upgraded our WiFi at home to the best possible WiFi we could have and yet it’s still shockingly bad. I’ve never known such shoddy service
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Darren Grove
(@Grovesy71) reported
from
Colchester, England
@virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer
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Lee Brunning
(@BrunningLee) reported
from
Ipswich District, England
@virginmedia Look I've had two days of total crap from you guys. I just don't have the energy to deal with this anymore. You've took money off me wen u shouldn't. Because of covid I'm on less money so an extra 26 quid is massive to us,but all your guys keep doing is fobbing us off. 😠
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Lee Brunning
(@BrunningLee) reported
from
Ipswich District, England
@virginmedia Who knows but certain people with in your team have been very flippant about our situation and trying to palm us off with a 20pound credit. This is nowhere near acceptable considering the stress and upset your so called customer service team has put us through.
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia how come I have to reset my broadband router daily to get a signal, zero reception in the upstairs bedroom and yes we have a virgin signal booster, devices constantly need reconnecting and can’t speak to a human on the phone surprise surprise. #disappointed
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Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia Eventually but the issue had taken 4 days to resolve which is shocking. Your customer service is the worst I’ve ever come across #virginmedia
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RUSSELL WALKER
(@RUSSELL91779006) reported
from
Colchester, England
@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia it seem all your services are down again we seem to have issues every week it’s now coming to the end of our contract so I need you to fix our problems if I will have to move to BT
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grwd 🦅
(@liam_garwood) reported
from
Ipswich District, England
@virginmedia why is it so hard to get in contact with you? I can’t start a live chat and when I ring and think I’m getting some progress you tell me to look online and hang up????
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Sarah 'Morgenmuffel' Clark
(@positivesarah) reported
from
Ipswich District, England
@virginmedia Down again....
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Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia I am actually so disgusted with your customer service for our WiFi that I have no words. How many times do I need to contact you? I’ve been a customer for 22 years and I’ve never experienced such a bad service #sortitout #virginmedia
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Richard Martin
(@gunsmoke70) reported
from
Colchester, England
@virginmedia what’s the issue with the service in colchester CO2 area
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rocky
(@Rocky23Ali) reported
@virginmedia I have broadband intermittent issues since yesterday afternoon. But your link says I have to wait 24 hours to book engineer! Can I get engineer available ASAP
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William johnston
(@Willie_1985) reported
@virginmedia been told that it's my problem I'm not being able to get WiFi in 3 places in my house (downstairs toliet that just has a stud wall between router and the room, front for my ring doorbell basically 15ft away and kids bedroom right about the router) because virgin cant
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🍉 Stephiie 🖤
(@xxXx_Melon_xXxx) reported
@virginmedia hey! Any ideas why my hub 3.0 light is bright orange? I searched online but there's no info on an orange light! When it's working normally it's usually a yellowy white light? It's not red either! Definitely orange and our Internets been pretty bad lately too.
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Marie Hattersley
(@kolakube1970) reported
@virginmedia why is there no way of messaging on your website! I want to remove Sky Movies and don't have loads of time to wait on the phone! Going in circles on your website help section....
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x
(@misseastend) reported
@virginmedia sort your awful internet out, shouldn’t be paying for this **** to keep going down!
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Dirk Lee
(@UncleDirkie) reported
@virginmedia Yes. So currently paying for a service I'm not able to use. 🙄
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voidifbroken
(@24hrs12hrs) reported
@virginmedia I still do not see the problem highlighted in the app. I used to see the jobs raised in the past. Can you please advise?
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia I was advised everytime that the original agreement was correct in the notes and the bill would be amended. Each time it comes through on email it is wrong. And the credit has not been authorised. I'm paying £38 excess in first month as no credit applied. Help.
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Jane Tattersall
(@Jane373) reported
@virginmedia everything has gone down, tv, phone, broadband! What's happening? #fedupofthisrubbish
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Kaneyy 🇬🇧
(@ShaunKaneyy) reported
@zWheezus You with Virgin Media? I’m having the same issues, discord sometimes cuts out aswell. Weird asf.