Virgin Media

Virgin Media Outage Report in Ipswich, Suffolk, England

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The latest reports from users having issues in Ipswich come from postal codes IP1 and IP4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ipswich, Suffolk, England 04/25/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ipswich, Suffolk, England

The most recent Virgin Media outage reports came from the following cities: Colchester and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomColchester TV
United KingdomIpswich Phone
United KingdomIpswich TV
United KingdomColchester TV
United KingdomColchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

  • Francesco_Hair Francesco Hair Salon (@Francesco_Hair) reported from Ipswich District, England

    @virginmedia still awaiting an update on our business lines being down at the moment and call diversion not working

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

  • RedWrenStudios Red Wren Studios (@RedWrenStudios) reported from Ipswich District, England

    @virginmedia @virginhelp We upgraded our package and were told a new sim would be with us in 3 days then we may lose service for 10 minutes. However we have been without phone service for 2 days now 😔

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

  • 2FingersRampant 2 Fingers Rampant (@2FingersRampant) reported from Colchester, England

    @virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.

  • Ipswichpests Control Solutions (@Ipswichpests) reported from Ipswich District, England

    @virginmedia Its been ongoing for weeks the Internet drops out for a few hours around the neighbourhood you guys come temporarily fix it then it drops out again a few days latter. I dont go on you page or phone anymore because you can't actually get to speak to anyone.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

  • sjslfcforever Si Smith (@sjslfcforever) reported from Felixstowe, England

    @virginmedia hi there how come we pay for 200 mb broadband and constantly only get 24 mb then we rest the system and it’s fine 24 hrs later same problem getting very upset with it, please sort it or I’m off to BT. #poorservice

  • Ipswichpests Control Solutions (@Ipswichpests) reported from Ipswich District, England

    @virginmedia you really need to sort this problem out in ip1 area its been going on for weeks coming to the point where people will cancel there contacts due to poor service.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia It is slow in all three of the devices I use.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

  • Sarahlou21222 Sarah Lou (@Sarahlou21222) reported from Felixstowe, England

    @virginmedia do you know how long the tv side is going to be down for

  • leiatwit40 Leia (@leiatwit40) reported from Colchester, England

    @virginmedia Still not working!!! Super slow

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • iturner80 Ian turner (@iturner80) reported

    @virginmedia OMG, hours on hold, cut off twice, no service and no one who speaks any sense! Terrible!

  • __Zerrin Zerrin (@__Zerrin) reported

    @virginmedia No, still no internet!! What is the problem? On the website it shows no issues??

  • Arthrit89487281 Arthritis (@Arthrit89487281) reported

    @virginmedia I want to go to another network, but you will charge me for the outstanding balance, don’t see why I should be charged when you haven’t provided the services I have paid for!!!!!!!!!!!

  • JLFEternal Julia Fiske (@JLFEternal) reported

    @virginmedia @Sherl0ckSparr0w Are there any problems in the Kettering NN15 area? Have had no TV, phone or WiFi since last night. Have rebooted and tried other tech fixes but not resolved. Please could you advise? Thanks.

  • rockydennis Robin (@rockydennis) reported

    @virginmedia Hi again! :) I called yesterday but due to technical issues the person on the line was unable to help me. They said they'd call back later but nobody's been in touch since.

  • Juan47568391 Juan (@Juan47568391) reported

    @virginmedia no calls coming in .... is there a problem with virgin mobile ?

  • CzerkiesErnest Lokalny Watazka (@CzerkiesErnest) reported

    @virginmedia Hi, how can I cancel my contract if no-one is available through yours phone after 30 mins waiting? As well you have better prices for new customers than existing what is not acceptable.

  • stalbans_nick Nick J Silverstone (@stalbans_nick) reported

    @virginmedia over 20 years as a customer and finally given notice. Charges rising from £51 to £71 when a new customer pays £41. Outrageous! And very rude customer service agent!

  • Arthrit89487281 Arthritis (@Arthrit89487281) reported

    @virginmedia Not sure why you have sent this, I have done this with no avail, I don’t understand why I can’t get an answer to why I’m having really horrible data issues, really disappointed in the lack of service VM have provided - can you please sort this issue out!!!!!!!

  • MarkMcL60727750 Mark McLaughlin (@MarkMcL60727750) reported

    @virginmedia Wireless, does virgin expect me to have cables running all round my house. Some days perfectly fine bit slow but no buffering. Days like today, impossible to watch anything. Tried your super intelligent booster, made it worse. Roll on end of contract and its BYE BYE VIRGIN