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Virgin Media

Virgin Media outages and service status in Ipswich, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Ipswich, including 0 direct reports.
  • The most common problems reported in this area mention TV and Internet.
  • The most recent signal from this area was received Jun 3, 1:18 PM GMT+1.
  • 75% TV (75%)
  • 25% Internet (25%)

The latest reports from users having issues in Ipswich come from postal codes IP4 , IP2 and IP1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ipswich, England

The most recent Virgin Media outage reports came from the following cities: Ipswich, and Colchester.

CityProblem TypeReport Time
Ipswich TV 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • Griggsy1968
    Mark Griggs (@Griggsy1968) reported from Colchester, England

    @virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

  • Kegmanplays
    Keg Man Plays (@Kegmanplays) reported from Ipswich District, England

    Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live

  • Grovesy71
    Darren Grove (@Grovesy71) reported from Colchester, England

    @virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer

  • robinsontonyLIR
    be kind and be nice. (@robinsontonyLIR) reported from Colchester, England

    @InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs

  • BrunningLee
    Lee Brunning (@BrunningLee) reported from Ipswich District, England

    @virginmedia Who knows but certain people with in your team have been very flippant about our situation and trying to palm us off with a 20pound credit. This is nowhere near acceptable considering the stress and upset your so called customer service team has put us through.

  • Laitty
    Graeson Laitt (@Laitty) reported from Colchester, England

    Great time for my internet to go down again. Third time this week @virginmedia #colu

  • Wegqy
    J (@Wegqy) reported from Ipswich District, England

    @virginmedia can't login into Virgin TV GO app, using my virgin credentials but it says incorrect username or password.. not sure what's going on!

  • BrunningLee
    Lee Brunning (@BrunningLee) reported from Ipswich District, England

    @virginmedia Look I've had two days of total crap from you guys. I just don't have the energy to deal with this anymore. You've took money off me wen u shouldn't. Because of covid I'm on less money so an extra 26 quid is massive to us,but all your guys keep doing is fobbing us off. 😠

  • steevXIII
    Steve Tovey (@steevXIII) reported from Colchester, England

    @virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.

  • QuintonAndy
    Andy Quinton (@QuintonAndy) reported from Sproughton, England

    @virginmedia waited in all day...still waiting for delivery of my new box...which you’ve txt me 4 times to tell me it’s on its way...and your telephone staff told me 7 times.... totally over virgin atm, terrible service everytime!!!

  • Da_Hayts
    Mark Hayton (@Da_Hayts) reported from Colchester, England

    Terrible service keeping me waiting for an hour by @virginmedia

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

  • EveScott1
    Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @AlanWhitaker83 @virginmedia Terrible staff terrible service and not getting to cancel an accounting only opened today but due to poor customer service I want out!!! Told call back Saturday

  • FolkardSimon
    Simon Folkard (@FolkardSimon) reported from Colchester, England

    @virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

  • leezaloops
    Leeza Morley (@leezaloops) reported from Colchester, England

    @virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.

  • MattHolbrook86
    Matt Holbrook Golf (@MattHolbrook86) reported from Ipswich District, England

    @virginmedia Come on.......I'm on this page about 3 times a week. Its ridiculous the amount you charge for such a shabby service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Peerabeee
    TB (@Peerabeee) reported

    @virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband

  • MindOfYouya
    Youya (@MindOfYouya) reported

    @virginmedia this has become a weekly thing with your spotty internet connection! Please fix it, i am paying £40+ a month and having to deal with this nonsense!!!!

  • OSwift7
    Anthony Ellis (@OSwift7) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV39 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • EarlCager
    Robin Griffin (@EarlCager) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV39 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • ObliviousReaper
    Ian Whittaker 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ObliviousReaper) reported

    @virginmedia outage on both TV and then broadband around Leeds?

  • sfinn2302
    Stephen (@sfinn2302) reported

    @Virgin OMG Customer Service is non existence. In Dublin airport last night, no net work and emergency calls only. My son couldn't contact me to be collected. I ring @virginmedia same lines as every time before. I always ask to speak witha manager but they are always in meetings.

  • SamReesO
    Sam Rees (@SamReesO) reported

    @virginmedia @fluffybubbles73 Your poor customer care team - can yiu help with that? Bring it back to the UK and provide full training and tools to do their job?

  • davidtrnr1
    Captain Dave FYI (@davidtrnr1) reported

    @JonStone101 @virginmedia They say sorry a lot . Proper **** company

  • Tiger_Tear
    Takezo Shinobi (@Tiger_Tear) reported

    @MartinSLewis Yesterday done it with my sim contracts. Got them down from £17 to £13 each and with more data. Also I usually haggle with Virgin Media every 18 months. Been maintainin my broadband contract at £48 per contract for the last 5 years. - highest bandwith too.

  • alantucker
    Alan (@alantucker) reported

    Finally got rid of @virginmedia broadband, TV and telephone services. Broadband is now supplied by @toobbroadband with a TV streaming service from @skytv