Virgin Media Outage Report in Ipswich, Suffolk, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Ipswich come from postal codes IP1 and IP4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Ipswich, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Phone | |
| Ipswich |
Internet | |
| Ipswich |
TV | |
| Colchester |
||
| Colchester |
Internet | |
| Colchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
-
Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
-
Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
-
Nikki✨⚽️💋
(@NDSapsed) reported
from
Ipswich District, England
@virginmedia ITV down and C4, sort it out
-
JJ_phoenix
(@jj_phoenix66) reported
from
Colchester, England
@virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!
-
Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
-
Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
-
Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
-
❤Gemma❤
(@CordenGemma) reported
from
Colchester, England
@virginmedia when will we have normal service again.
-
Jimmy Regan
(@jimaxyn) reported
from
Colchester, England
@virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake
-
Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
-
kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia So what is happening I want to cancel my account
-
Keg Man Plays
(@Kegmanplays) reported
from
Ipswich District, England
Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
-
Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
-
Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
-
Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
Terrible service keeping me waiting for an hour by @virginmedia
-
Nick Neale
(@NicholasNeale) reported
from
Ipswich District, England
@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
-
Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
-
Au_somemum
(@au_somemum) reported
from
Felixstowe, England
@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
-
Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
from
Bramford, England
@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
-
Nigel Jackson
(@the_jackson71) reported
from
Ipswich District, England
@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Charlotte Maria
(@charlottemariar) reported
@virginmedia no update on when services will return, still says 8pm today. Useless customer service and we have no idea what the issue is 😒 please stop telling us you’re working on it as I’m finding that quite hard to believe. WHEN will this be fixed?! Infuriating.
-
Ian C 🇬🇧🥰🇮🇱🇺🇲🇨🇦🇦🇺🇳🇿🇯🇵
(@IanC_yesitsme) reported
Hi @virginmedia can you please explain why I haven't had broadband in my area EN9.... for the last 3 days. You telephone hotline doesn't know what the issue is... It's very frustrating without an actual scheduled date that the service will return...
-
Jack copestake
(@Nuttheadjack) reported
@virginmedia I’m a new customer and I’m after my area reference so I can setup my account. I’ve been on the online chat now for nearly an hour, are you able to help ?
-
Paul Ruden
(@paulruden74) reported
@virginmedia quickly start pack after moving home - totally useless - literally the worst customer service I’ve seen in some time - no tv, no internet - no home phone - well done to the total inept CS team - apparently a call in 24 hours is reasonable
-
Nikki #Chefrecruiter
(@Nikkihayward1) reported
@virginmedia can you explain why my service is down ! Has been for days and no communication ! Not happy
-
The Crypto System
(@CryptoSystemNo1) reported
How can my @virginmedia broadband be 'weak signal' 5 feet from the router? Why am I paying for this ****? Get it sorted or give me a year for FREE!!!
-
george ⚣
(@husbandhavr) reported
@camrvan ITS IN THE NAME THEYRE ALL A BUNCH OF VIRGINS SMH **** VIRGIN MEDIA
-
cheese
(@ilikecheeeesese) reported
@virginmedia most of EN postcode had no tv or internet or phone since Thursday, if your engineers can’t fix a fault in 3 days I think you need to have a good look at who your employing😞
-
Tara McBrien
(@tars87) reported
@MoneySavingExp @MartinSLewis I have had a loss in service from virgin media since Thursday morning (26th August) and the latest update is apparantky a fix by 9am tomorrow morning. If I wanted to cancel my contract after this, what are my rights? Would I still have to pay a fee?
-
Tzavti
(@tzavti) reported
@TwitchPBG @virginmedia Oh poof that's rly bad 🥺