Virgin Media Outage Report in Great Horkesley, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Horkesley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Horkesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Great Horkesley, Essex, England
The most recent Virgin Media outage reports came from the following cities: Clacton-on-Sea, Halstead, Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Clacton-on-Sea |
Internet | |
| Halstead |
Total Blackout | |
| Ipswich |
Phone | |
| Colchester |
TV | |
| Halstead |
Internet | |
| Colchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Horkesley, England
Latest outage, problems and issue reports in Great Horkesley and nearby locations:
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
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Julian Joyce
(@starbuck2003) reported
from
Elmstead Market, England
@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
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Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
from
Bramford, England
@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Had enough - paying for a service - not getting what I pay for & just getting know where fast!!!!
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Please can you assist before I take this further @richardbranson as your customer care is certainly way off the mark. Kind regards Phil Cook
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia I have had enough of your poor service 😡 talking to people who lie, can’t answer my questions so then hang up!! I have 3 mobile contacts with you my 2 daughters & my own, it’s a shocking service. All I want is the deal I signed up to 😤
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
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JJ_phoenix
(@jj_phoenix66) reported
from
Colchester, England
@virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia The worst bit you get one letter on 6th Nov saying your case is being investigated & apologising for taking 8 weeks to sort, two days later the case is closed as I didn’t reply to a letter 4 weeks earlier I never received!!!!
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.
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liz de oliveira
(@lizdeoli) reported
from
Sudbury, England
@virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!
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liz de oliveira
(@lizdeoli) reported
from
Sudbury, England
@virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful
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Leeza Morley
(@leezaloops) reported
from
Colchester, England
@virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@jasonkneen @virginmedia That page never seems to work for me.
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Smith
(@AdamSmi19917054) reported
@virginmedia and incidentally, at about 10am today I was "guaranteed" that an engineer would be out today by 2pm and would fix this issue and that they would come and speak to me when here, it's 4pm and hasn't happened
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Paul
(@TTPigTT) reported
Coming up on 2 hours waiting to be joined by the @virginmedia CUSTOMER RELATIONS team. Still, only have 2 hours and 20 minutes left before they close for the day and I have to yet again go through the whole song and dance to get through to them tomorrow. Their reputation is 💩
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Mert Brown
(@MertBrown) reported
@virginmedia That they can’t explain why you have taken the money you have but equally don’t know how to resolve it. It seems that no one at virgin can help. I bet if I cancel my direct debit to redress what I am owed someone would be quick enough to resolve it then
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Colin Timbers
(@col_1871) reported
@virginmedia So this is the problem with @virginmedia any complaints / requests for help seem to disappear into the ether. I am reliant upon these services for work, let alone the fact nothing works in the house with any reliance.
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TokensDeals LLC
(@TokensDeals) reported
@rohan212003 @virginmedia They are a **** internet provider not much else to say
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Cult Chelsea
(@cultchelsea) reported
.@virginmedia no internet in our postcode for almost two days. They keep knocking back the estimated fix time- was 12pm yesterday and incrementally pushed back to 8pm today. All info we continue to get is ‘an engineer is on their way’. Need a more detailed update. #virginmedia
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Lynn Cullumbine
(@LCullumbine) reported
@virginmedia I have cancelled my service and moved house
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Gary McLean
(@Chiefmclean74) reported
@virginmedia customer service and handset trade in is a joke. Offer one thing and then totally change the offer. Give customer the contact number for Bright Store which is not recognised. Should have trusted my instincts and went with another network. 🤬
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Adam Smith
(@AdamSmi19917054) reported
@virginmedia 1) upon joining, didn't deliver on scheduled day, no notice, waited in whole day, response after 5mths... "sorry, looks like it's working now though so we've closed the case" 2) we are incorrectly connected to the neighbours power, keeps getting rescheduled to fix from start Apr
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Mrs D #HatterInLondon
(@laura_scfc) reported
@virginmedia I don’t want to go to a forum. I’m longer a customer of yours I just want to bank your cheque!