Virgin Media

Virgin Media Outage Report in Great Horkesley, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Great Horkesley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Horkesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Great Horkesley, Essex, England 04/25/2025 15:15

April 25: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Great Horkesley, Essex, England

The most recent Virgin Media outage reports came from the following cities: Colchester, Ipswich and Halstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomColchester TV
United KingdomIpswich Phone
United KingdomIpswich TV
United KingdomColchester TV
United KingdomColchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Great Horkesley, England

Latest outage, problems and issue reports in Great Horkesley and nearby locations:

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

  • steevXIII Steve Tovey (@steevXIII) reported from Colchester, England

    @virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.

  • robinsontonyLIR be kind and be nice. (@robinsontonyLIR) reported from Colchester, England

    @InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs

  • leiatwit40 Leia (@leiatwit40) reported from Colchester, England

    @virginmedia Still not working!!! Super slow

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

  • QuintonAndy Andy Quinton (@QuintonAndy) reported from Sproughton, England

    @virginmedia what a truly awful service. 3hours to try and sort a confirm username error,..from you! 7 days I’ve waited for you to sort the email out. Numerous calls...and still no one actually listens or cares. I think I’ve explained it to most of your call centre still no help

  • 2FingersRampant 2 Fingers Rampant (@2FingersRampant) reported from Colchester, England

    @virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

  • Griggsy1968 Mark Griggs (@Griggsy1968) reported from Colchester, England

    @virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

  • Laitty Graeson Laitt (@Laitty) reported from Colchester, England

    Great time for my internet to go down again. Third time this week @virginmedia #colu

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia It is slow in all three of the devices I use.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Moss92G g.m.moss92@outlook.com (@Moss92G) reported

    @virginmedia please can you refund my order for Joshua VS Pulev PPV it’s not watchable as pixelated and keeps going off , so I will order somewhere else. I have tried to phone but no answer and no online service to do this. Thankyou

  • johnmackie1976 john mackie (@johnmackie1976) reported

    Any danger @virginmedia @SkySports @SkySportsBoxing at least referencing that you know there is a problem with your **** Channel and you are try to rectify the problem!!! Quick enough taking money big people but don’t wanna soft problems out 😡

  • jamespender04 James Pender (@jamespender04) reported

    @virginmedia @SkySportsBoxing absolutely terrible picture and feed for the boxing! Even more so when paying £26 for it. @virginmedia I hope you’ll be refunding your paying customers!

  • angrydom Angry Dom (@angrydom) reported

    @SkyHelpTeam @virginmedia I’ve paid for the Joshua vs pulev on sky sports box office and the picture quality is awful. Given I’ve paid £26 for this it needs sorting ASAP

  • davidfretter david fretter (@davidfretter) reported

    @EddieHearn Couldn’t tell, the picture is so bad on virgin media

  • JayGame65859125 JayGames (@JayGame65859125) reported

    @Liam_UFC_Brett @virginmedia Scum bags mate aren’t they all about the money for them @virginmedia go **** your self

  • JPiper87 Piper (@JPiper87) reported

    Virgin Media laughing all the way to the bank with this **** boxing broadcast. It's all over the place. £25 for this? **** off.

  • dez101notout Dez Hollifield (@dez101notout) reported

    @OliverSo89 @AlexHabachi @virginmedia Mine is not as bad as it was so things are improving

  • brad_wilkie Brad Wilkie (@brad_wilkie) reported

    @SportsManiaUfc @Virgin @virginmedia Yep! Terrible. lots of people complaining

  • jamespender04 James Pender (@jamespender04) reported

    @virginmedia @SkySportsBoxing absolutely terrible picture and feed for the boxing! Even more so when paying £26 for it. @virginmedia I hope you’ll be refunding your paying customers! #JoshuaPulev