Virgin Media Outage Report in Great Horkesley, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Horkesley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Horkesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Great Horkesley, Essex, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
TV | |
| Ipswich |
TV | |
| Ipswich |
Internet | |
| Ipswich |
TV | |
| Colchester |
Internet | |
| Ipswich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Horkesley, England
Latest outage, problems and issue reports in Great Horkesley and nearby locations:
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Richard Martin
(@gunsmoke70) reported
from
Colchester, England
@virginmedia what’s the issue with the service in colchester CO2 area
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
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Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
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Darren Grove
(@Grovesy71) reported
from
Colchester, England
@virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Andy Quinton
(@QuintonAndy) reported
from
Sproughton, England
@virginmedia what a truly awful service. 3hours to try and sort a confirm username error,..from you! 7 days I’ve waited for you to sort the email out. Numerous calls...and still no one actually listens or cares. I think I’ve explained it to most of your call centre still no help
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RUSSELL WALKER
(@RUSSELL91779006) reported
from
Colchester, England
@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Hough
(@mikehoughmusic) reported
I promise you.. you won’t find worse customer service than @virginmedia - the treatment i have recieved this last month trying to resolve an issue that is THEIR fault.. i’m basically paying for wifi that is disconnected and they’ve told me they cannot resolve 🤯
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Ali Gleghorn
(@AliPark17237372) reported
@virginmedia What do you mean by pass security ? I set the account up so I fully aware of the details of the account . I am really disgusted with the lack of care for customers. My dad is 90 years of age abs we have just lost my mum . He is trying to cut his bills down
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LucyD
(@LucySD_) reported
@virginmedia How can I cancel my package without waiting on the phone for hours please?
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Alex CH
(@archlds) reported
@virginmedia I've got a new place and my current vm is out of contract. I'm trying to setup a package at my new place and was hung up on due to tech issues and told I'll be called back. No call yet. Can you help please?
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Miftin
(@Miftin81) reported
@virginmedia Been having a lot of issues with Wi-Fi lately and when I tried to power off my router to reboot it gave me a shock. Powered off at the wall instead but concerned about safety of the router!
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Kim Piorkowska
(@KimPiorkowska) reported
@virginmedia Why is the internet connection so bad, and it’s getting worse everyday in area 14 please? We will have to change provider if it’s not sorted out very soon. #unhappycustomer
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Jack Sahota
(@jkssahota) reported
@virginmedia The engineer even said we can use call diversion but when I called up, I was told this isn't possible. Absolute shambles! And my poor gran may suffer because of VM's incompetence!
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stacey sutherland
(@stace0_0) reported
@virginmedia are you aware of any issues in g69 area of Glasgow. Our Internet connection has been a shambles since lockdown but it won't connect at all today
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Neil Grainger
(@GraingerNeil) reported
@virginmedia So it’s just the phrasing you see as a problem? What about the fact I told 2 months ago that someone would contact me the next day, this is what I receive AND the problem still exists? I’m lspending money each week on extenders and adapters and the service is STILL INTERMITTENT
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Jack Sahota
(@jkssahota) reported
@virginmedia There was an issue with the wiring externally. So have to wait two weeks for a repair. The fact it took over 5 weeks of calling to get an engineer is poor. Why customer service advisors didn't suggest an engineer for so long is terrible. And a complaint hasn't been answered!