Virgin Media Outage Report in Bramford, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bramford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bramford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bramford, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
City | Problem Type | Report Time |
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Wi-fi | ||
TV | ||
Wi-fi | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bramford, England
Latest outage, problems and issue reports in Bramford and nearby locations:
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Meg Barbor (@MG_Barbor) reported from Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
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Keg Man Plays (@Kegmanplays) reported from Ipswich District, England
Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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Shaun McDonald 🇪🇺 🏴 (@smsm1) reported from Bramford, England
@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
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Leon Denny (@lbjdenny) reported from Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
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mookstar* (@mookstar10) reported from Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
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Eve Scott (@EveScott1) reported from Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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lauren schaefer (@saharasplash) reported from Purdis Farm, England
Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
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Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England
@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
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Nigel Jackson (@the_jackson71) reported from Ipswich District, England
@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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Nick Neale (@NicholasNeale) reported from Ipswich District, England
@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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kavi (@kavi1238) reported from Ipswich District, England
@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
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Carl Robert Clark (@carlclark52) reported from Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Gav Meakings (@gavmeakings) reported from Ipswich District, England
@virginmedia do you have an idea on how Long services will be down in IP2 area?
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Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England
@virginmedia Yes I did.... no comment on the level of service that I received....
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Meg Barbor (@MG_Barbor) reported from Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Paul Emmett (@PaulEmmett2) reported from Ipswich District, England
@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
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Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England
@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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Eve Scott (@EveScott1) reported from Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Eve Scott (@EveScott1) reported from Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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Eve Scott (@EveScott1) reported from Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DirtyLeeds Champions #LUFC #MOT 💙🏆🏅💛 (@SporcoLeeds) reported
@MissVJFxx @virginmedia Because it’s often **** and they don’t know what’s going on in the network, my line was down for a week, it wasn’t a local issue until they mysteriously discovered one and got it up and running!
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Sam Selby (@SamSelby70) reported
@virginmedia sick to death of crappy service and customer service is beyond ridiculous. Promised the earth when trying to sign me up. Now nothing. Crappy broadband and even worse customer service 🤬🤬🤬🤬
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Scott Brownridge (@ScottBrownridge) reported
@virginmedia Yes but still not dealt with. Like I said bunch of jokers. Shocking customer service from top to bottom.
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Chris (@doughty182) reported
@virginmedia Firstly can you read the thread so you are up to date. I called and was not given a ref # (spoke to an advisor several times - no resolution). when I called again there is an automated message of major error in the area (E15) no ref #. I need WIFI for my job!
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Victoria Firth (@MissVJFxx) reported
@Mr_Tasker @virginmedia I never do
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Cori Linney (@CoriLinney) reported
@virginmedia I have been recently receiving very slow speeds with your internet. My upload is averaging around 0.2mbps which is awful, just wondering if there is anything you can do?
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Nicki Rogers (@NickiRogers) reported
@virginmedia You have not only lost my parents as your customers, you have lost any opportunity of regaining my custom which is more lucrative, when my current deal ends. This is shocking customer service
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#FreeThoseInNeed (@aysha_happy1) reported
Gotta love @virginmedia advertising their 'great speed' obviously what they fail to mention is the great speed is only there if you bloody get connection. God forbid their hubs actually work. Useless piece of junk!
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Victoria Firth (@MissVJFxx) reported
@DavidHu90497109 @virginmedia they don't give a ****, just take our money.
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Nick🌟 (@xNickStar) reported
@virginmedia I have checked this link too, it was no help. Calling support also yielded no results. Wifi has crashed 3 times just today.