Virgin Media Outage Report in Bramford, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bramford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bramford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bramford, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Ipswich |
TV | |
| Ipswich |
Wi-fi | |
| Ipswich |
Internet | |
| Ipswich |
TV | |
| Ipswich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bramford, England
Latest outage, problems and issue reports in Bramford and nearby locations:
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Sarah 'Morgenmuffel' Clark
(@positivesarah) reported
from
Ipswich District, England
@virginmedia Down again....
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Michael Perry Mr Plant Geek®
(@mr_plantgeek) reported
from
Ipswich District, England
@virginmedia I am having problems with google nest setup
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Adam
(@only_jokering) reported
from
Ipswich District, England
@virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?
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Lee Brunning
(@BrunningLee) reported
from
Ipswich District, England
@virginmedia Look I've had two days of total crap from you guys. I just don't have the energy to deal with this anymore. You've took money off me wen u shouldn't. Because of covid I'm on less money so an extra 26 quid is massive to us,but all your guys keep doing is fobbing us off. 😠
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Leon Denny
(@lbjdenny) reported
from
Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
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Matt Smith
(@matt40k) reported
from
Ipswich District, England
Ok so, virgin media router kinda sucks, if I use the Bt SmartHub 2, it would basically just be a Wi-fi access point, so would need a like a rpi for dhcp Or I could just buy a google nest Wi-fi or something ubiquiti
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Murph
(@WiseOlMurph) reported
from
Ipswich District, England
Anyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
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grwd 🦅
(@liam_garwood) reported
from
Ipswich District, England
@virginmedia why is it so hard to get in contact with you? I can’t start a live chat and when I ring and think I’m getting some progress you tell me to look online and hang up????
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
@Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice
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kavi
(@kavi1238) reported
from
Ipswich District, England
@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
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Lee Brunning
(@BrunningLee) reported
from
Ipswich District, England
@virginmedia Who knows but certain people with in your team have been very flippant about our situation and trying to palm us off with a 20pound credit. This is nowhere near acceptable considering the stress and upset your so called customer service team has put us through.
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia Eventually but the issue had taken 4 days to resolve which is shocking. Your customer service is the worst I’ve ever come across #virginmedia
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia how come I have to reset my broadband router daily to get a signal, zero reception in the upstairs bedroom and yes we have a virgin signal booster, devices constantly need reconnecting and can’t speak to a human on the phone surprise surprise. #disappointed
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Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia I am actually so disgusted with your customer service for our WiFi that I have no words. How many times do I need to contact you? I’ve been a customer for 22 years and I’ve never experienced such a bad service #sortitout #virginmedia
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Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia since Christmas our WiFi has been disgustingly bad. A few weeks ago I called yourselves and spent almost 2 hours on the phone. I upgraded our WiFi at home to the best possible WiFi we could have and yet it’s still shockingly bad. I’ve never known such shoddy service
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Gav Meakings
(@gavmeakings) reported
from
Ipswich District, England
@virginmedia do you have an idea on how Long services will be down in IP2 area?
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lauren schaefer
(@saharasplash) reported
from
Purdis Farm, England
Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
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grwd 🦅
(@liam_garwood) reported
from
Ipswich District, England
@virginmedia I’m having issues with my email on iOS, please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tannice
(@Tannice_) reported
Hey @virginmedia I really need to speak to a human being to explain my issue with my wifi dropping out all the time but this is not possible. I have called your phone lines, done all the troubleshooting and am now at a loss and struggling because I am working from home.
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Tannice
(@Tannice_) reported
@virginmedia Yes we did all that and apparently everything is fine but it isn’t. Our service drops out constantly. It will be ok then it’s gone. I am unable to do meetings, I have lost custom because of this intermittent service issue, just get redirected to forums. Why can’t I talk to you?
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Tannice
(@Tannice_) reported
@virginmedia Oh, I’m so sorry you are so busy, maybe because your service is poor? I am busy too. Yes. We have, I haven’t even had the ability to speak to someone. I had to turn off my wifi on my phone this moment to see this tweet because of the issue.
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James Turner QC
(@JamesTurner37) reported
@virginmedia I’ve been doing that since 21 July every time it goes off again after the area problem has supposedly been fixed. Doesn’t Virgin have records that will show what in fact has been going on since 21 July?
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Tam
(@tuhhduhh) reported
@virginmedia How do you ‘report’ a loss of service? Frankly I don’t want to be in a service that ‘doesn’t think this is a big enough priority to fix now’ (according to the engineers who have come out already. At what point does flat out not providing a service lead to breach of contract?
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Steven Smith
(@stevesmith159) reported
@virginmedia I would like to cancel the contract please. Can you explain why you hook people in and then don't communicate with them? Do you hope they go through the cooling off period and then sting them when they have to cancel?
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Rob
(@FoodieBoys) reported
@virginmedia I was told on the phone yesterday it’s because of an issue in the area - it’s not been working properly for months now. How do we get money off our next bill seeing as we’re constantly using our 4G instead?
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ssa
(@whatdontiknow) reported
@virginmedia For 8 weeks my business internet has not been working/intermittent! 2 engineers out, over 25 calls to your faults team and still nothing has been fixed! Decided to completely cancel and go elsewhere! Unable to run my business! Would not recommend virgin broadband!!!!
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ln@graphics&art
(@stilletio1) reported
@Lord_Sugar Working from home when you have no supervisor or support is a big no no. Results are often poor, you only need to be a customer of virgin media to see this.
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Yash Ranade
(@yashranade) reported
@virginmedia I registered loss of service on Friday afternoon. Appreciate it that there may be issues but a 5 day outage is very strange. It's your job to fix it not just keep telling us that there a problem. People's jobs depend on connectivity. Spend more on engineers than marketing.