Virgin Media outages and service status in Bramford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Bramford, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bramford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bramford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bramford, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 hours ago |
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TV | 20 hours ago |
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TV | 14 days ago |
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Internet | 17 days ago |
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Phone | 25 days ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bramford, England
Latest outage, problems and issue reports in Bramford and nearby locations:
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Keg Man Plays (@Kegmanplays) reported from Ipswich District, EnglandHaving a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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Nick Neale (@NicholasNeale) reported from Ipswich District, England@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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Eve Scott (@EveScott1) reported from Felixstowe, England@virginmedia Corrrct it is still not working absolute nightmare
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Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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Meg Barbor (@MG_Barbor) reported from Felixstowe, England@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Eve Scott (@EveScott1) reported from Felixstowe, England@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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kavi (@kavi1238) reported from Ipswich District, England@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
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Au_somemum (@au_somemum) reported from Felixstowe, England@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
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Eve Scott (@EveScott1) reported from Felixstowe, England@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England@virginmedia Yes I did.... no comment on the level of service that I received....
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Leon Denny (@lbjdenny) reported from Ipswich District, England@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
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Nikki✨⚽️💋 (@NDSapsed) reported from Ipswich District, England@virginmedia ITV down and C4, sort it out
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Eve Scott (@EveScott1) reported from Felixstowe, England@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
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Carl Robert Clark (@carlclark52) reported from Ipswich District, England@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Nigel Jackson (@the_jackson71) reported from Ipswich District, England@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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lauren schaefer (@saharasplash) reported from Purdis Farm, EnglandLast time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
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Paul Emmett (@PaulEmmett2) reported from Ipswich District, England@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
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Shaun McDonald 🇪🇺 🏴 (@smsm1) reported from Bramford, England@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
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mookstar* (@mookstar10) reported from Ipswich District, EnglandToday I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mrfolgers.eth (@foulger_sam) reported@virginmedia Yes we did and the agent stated that we weren’t allowed to raise a complaint, which we did do when got though to a call centre in the UK, the case is currently ongoing for misconduct
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Vonny not bonny, 😂 (@h1ndmar5h) reported@virginmedia I have to sign in to see if their are any faults, I can do that with no problems
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Auntie Social (@auntiesocial73) reported@virginmedia hi, our internet has been down for 3 hours, any idea what the issue is?
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FergUK85 (@FergUK85) reportedIt would appear that @virginmedia ‘s approach to customer service when you wish to cancel a broadband contract is to just simply put the phone down on you..
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mrfolgers.eth (@foulger_sam) reported@virginmedia My partner has already spoke to retentions, raised the complaint, and is currently being transferred to technical. the Indian gentlemen also gave us a false identity over the phone refused to give us a case number.
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mrfolgers.eth (@foulger_sam) reported@virginmedia Yes we have a engineer coming out later in the week, a lot better customer service once we went though retentions onwards. Its a bit concerning dealing with someone asking for money to replace the router no transfer no case# and fraudulent ID thanks for the help tho 👍
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Sean Mcloughlin (@SeanMcl90751006) reported@virginmedia Most useless company (not just comms company) I have ever had the misfortune of buying services from. Ordered (and paid for) 1GB bundle upgrade in January. Still not sorted. Hours spent on phone to customer services repeatedly rehearsing the issues over and over.
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Bracken Bird (@brackenbird1) reported@virginmedia absolutely furious. On the phone to your customer service department-50 minutes so far and counting, chasing equipment you should have sent last week🤬
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Nick Goldstone 💙💛 (@GoldstoneNick) reported@virginmedia Well it appears to be a chronic problem with multiple Virgin Media customers that I have shared today’s problems with… the coincidence is just too obvious
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Kerry Rushton (@KVRush71) reportedDisgusted with @virginmedia service!!! Diabolical broadband coverage and non existent customer service as well now!!! In case anyone is considering signing up, so yourself a favour..... DON’T!!! Nothing but disappointed with them. 😡