Virgin Media Outage Report in Bramford, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bramford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bramford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bramford, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Ipswich |
TV | |
| Ipswich |
||
| Ipswich |
Wi-fi | |
| Ipswich |
||
| Ipswich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bramford, England
Latest outage, problems and issue reports in Bramford and nearby locations:
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Leon Denny
(@lbjdenny) reported
from
Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
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Nick Neale
(@NicholasNeale) reported
from
Ipswich District, England
@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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Gav Meakings
(@gavmeakings) reported
from
Ipswich District, England
@virginmedia do you have an idea on how Long services will be down in IP2 area?
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Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
from
Bramford, England
@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Nigel Jackson
(@the_jackson71) reported
from
Ipswich District, England
@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia Yes I did.... no comment on the level of service that I received....
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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kavi
(@kavi1238) reported
from
Ipswich District, England
@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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Carl Robert Clark
(@carlclark52) reported
from
Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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lauren schaefer
(@saharasplash) reported
from
Purdis Farm, England
Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
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Paul Emmett
(@PaulEmmett2) reported
from
Ipswich District, England
@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
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mookstar*
(@mookstar10) reported
from
Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
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Keg Man Plays
(@Kegmanplays) reported
from
Ipswich District, England
Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Schofield
(@FASchofield) reported
@virginmedia As I mentioned before I don't have an account with VMedia. I am at work during the day and would appreciate it if you could tell me on Twitter what progress have you made with the encroachment of your equipment on my private land if any as you don't seem to have a solution.
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Sappy
(@Saps_snaps) reported
@virginmedia No. I don't think you get this had happened before, around 5 times and you haven't refunded us and left us with bad Internet for around a week each time. We have the screenshots and will be taking it to the ombudsman. We would like to leave virgin media and with no early fee.
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Lawrence ‘Chunk’ Cohen
(@G00NIES85) reported
@virginmedia Excellent value for money? Our services are now to be £76pm. The exact same service to NEW customers (and I’ve been with you 23 years ffs) is £29.99 for 18 months guaranteed. Why would I stay? Why? Honestly. Where’s the value for money eh? I expect a DECENT reply. 😡
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Nicola Ashton
(@FlorenceUnger) reported
@virginmedia @TheBHF @O2 92 year old new customer. Simple query re phone number transfer. Been waiting for 3 hours for a WhatsApp response. Very upsetting for her as an elderly, vulnerable customer.
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James Harrison
(@JNH77) reported
@virginmedia guess what? My issue still isn’t resolved. Absolute joke. Failed callbacks again. Agreed a time, no call. Absolutely unacceptable.
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Ravi
(@ravi_p_bansode) reported
@virginmedia Nothing received.. Yodel still states they don't have any parcel for my address... Wasted 3-4 days on WhatsApp chat service which is inconvenient & ridiculous.. ordered cable from Amazon Prime..Got it delivered sameday! Service from WhatsApp chat service is horrendous
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hippychic
(@Keldavey) reported
from
Bromley, England
@virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?
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Lizzie Holland
(@LizziebethPhys) reported
@virginmedia Broadband is absolutely fine. With you and no issues at all. Different platforms to access email. Changing passwords isn't the issue. Important emails (plus probably less important ones) aren't arriving. I noticed at least one other person has said they're having the same issue.
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Riana McKeith
(@RianaMckeith) reported
@virginmedia my internet has been gone since 1:30pm, no updates, can’t get in touch with anyone. No answer on tech support line & no answer on live chat - this is getting ridiculous
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Siobhan Rowe 💙🇺🇦
(@siobhanrowe) reported
@virginmedia I sure will as two days is bad but if it not rectified by tomorrow afternoon, I will look at alternative suppliers.