Virgin Media Outage Report in Belfast, Northern Ireland
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The latest reports from users having issues in Belfast come from postal codes BT9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Belfast, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Bangor, Antrim and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Bangor |
Internet | |
| Belfast |
Total Blackout | |
| Bangor |
Internet | |
| Antrim |
TV | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!
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Sandra Deane
(@SMDeane) reported
from
Castlereagh, Northern Ireland
@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
@virginmedia Having spent nearly three hours tonight trying to speak with someone with no luck I would like to know how customers get in touch, how they can get a solid service and when @virginmedia will cop onto what is acceptable as a business provider?? 😡
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
Down again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.
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David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Daniel Ryder
(@dryder11) reported
from
Belfast, Northern Ireland
@virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
-
Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
I wonder how many times today my 'superfast' @virginmedia will slow down and cut off? Lodged complaint and passed it onto BBC Watchdog. #virginmedia
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
Once again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
When is @virginmedia going to be called to order by authorities. How is possible they get away with customers on hold for hours, broadband service levels vastly below power and to rub salt in, @virginmedia think it is acceptable to increase their fees? Enough is enough, @CISASUK!
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
@virginmedia I accept more customers are working from home including myself however after a year I would expect a company such as @virginmedia to adapt and do everything within their powers to improve their service, not worsen!!??
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Robert Mulligan
(@RobertMulligan5) reported
from
Belfast, Northern Ireland
@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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Sean McIlhatton
(@eSean_SZN) reported
from
Belfast, Northern Ireland
@virginmedia It says no known issues
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia I'm not a customer thank God. The complaint was with your construction teams obviously completing half arsed work.
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Mr Ross
(@MrRossICT) reported
from
Castlereagh, Northern Ireland
@virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Baker
(@Dartpurist) reported
@virginmedia @bigmurf4337 I am still waiting 55 minutes later . Your customer service seems to be somewhat carp, to say the least . Ripping off your old customers and another massive price hike.
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Ash
(@ashfaq_555) reported
@virginmedia if I cancel my tv service will I lose all my recordings? Will i not be able to view anything? Will the box be disabled?
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anonymouse
(@AnonymouseWayne) reported
@virginmedia No! Disgusting way to treat customers
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Kat xx🦆
(@katwest1) reported
@virginmedia Hi, got through again to be told the system was down so they would call back but nobody has called back...
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Jack
(@Epicunbuffed) reported
@virginmedia Tried to do what the support line told me and I am still getting packet loss in game 🙃
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JonnyGeetar
(@JonnyGeetar) reported
Hey @virginmedia. Having tried a number of times to call and been cut off, I finally managed to speak to your team who then cut me off under the guise of putting me on hold. Another 35 wasted minutes. Perhaps you’d like to contact me to resolve this problem, before I leave
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JanG
(@specialjan54) reported
@virginmedia I have been on the site and there is nowhere to make a formal complaint, just suggestions on how to fix problems with the broadband/tv/phone, which is just another way that virgin screws you around. I am sick and tired of being given the runaround by VM. I will be going public
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M Harrison-Gauchwin
(@Mr_MAHG) reported
@virginmedia Tech support have fobbed me off so far on the phone so not a chance anything will get resolved on a forum. Your engineer who installed it thought I was on the basic bb as the speeds where so low so clearly the quoted speeds aren’t possible.
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Gurinder Singh Bhoda
(@gtiguru) reported
@virginmedia Guys, can you help me to cancel? I just can't get through to anyone.
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Jasmin
(@JasBL30) reported
@virginmedia This is due to an outage