Virgin Media outages and service status in Castlereagh, Northern Ireland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Castlereagh, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 29, 12:24 PM GMT+1.
- TV (50%)
- Internet (33%)
- Total Blackout (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Castlereagh, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castlereagh, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Castlereagh, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey, and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey
|
Total Blackout | 1 day ago |
|
Belfast
|
TV | 3 days ago |
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Belfast
|
TV | 3 days ago |
|
Belfast
|
Internet | 4 days ago |
|
Belfast
|
Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Castlereagh, Northern Ireland
Latest outage, problems and issue reports in Castlereagh and nearby locations:
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Ben McCabe (@bernardmccabe) reported from Belfast, Northern Ireland@virginmedia 4 days since internet cut off and still no sign of fixing it. While I’m paying a stupid amount for the privilege.
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kimbo (@isabelsbaby) reported from Castlereagh, Northern Ireland@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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Harbour 💚 (@HarbourLord) reported from Belfast, Northern Ireland@virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.
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Leonard Totton (@lennylinfield) reported from Belfast, Northern Ireland@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Margaret Dunlop (@lab_animal) reported from Belfast, Northern Ireland@virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !
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Jazzyspurs (@jazzyrath3) reported from Castlereagh, Northern Ireland@virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.
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Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland@Seanlpmccabe @virginmedia It was down early Thursday morning, 10:30am(ish), no snow then. Very poor that both TV and BB are down for so long.
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Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland@virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.
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Emmet McDonough-Brown (@EmmetMcDB) reported from Belfast, Northern Ireland@okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.
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christine (@christine160586) reported from Belfast, Northern Ireland@virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.
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Diane Holt (@DianePetherick) reported from Newtownards, Northern Ireland@virginmedia my home phone is constantly not working, causing distress to my elderly mum. Trying to ring your 'helpline" today the recorded message is unintelligible. Any chance of help here?
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Robert Mulligan (@RobertMulligan5) reported from Belfast, Northern Ireland@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern IrelandLonger im on hold with @virginmedia waiting to leave the more sure i am I wanna leave this music is awful 🙄
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Rebecca Black (@RBlackPA) reported from Belfast, Northern Ireland@virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life
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Mark McLaughlin (@MarkMcL60727750) reported from Bangor, Northern Ireland@virginmedia can you tell me how to send back your NOT so super intelligent WiFi booster. It's crap, does not work and ever since we used it we keep getting kicked off wifi, both me and my partner. Internet speeds are worse on some devices.
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Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland@virginmedia any idea why Broadband and TV are down all day today in BT8?
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Paul Hamill (@Pacman4370) reported from Whiteabbey, Northern Ireland@virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎
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John Bell (@johnpbell) reported from Bangor, Northern Ireland@virginmedia Broadband is very temperamental. I’ve tried all the suggestions, reset the hub etc. It fixes the issue temporarily but seems to often revert to very poor speeds. Hub 3. Sometimes speeds show as fine, but on all devices the speed is poor.
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Jim Doran (@jai_dee) reported from Belfast, Northern Ireland@virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan H (@howdo01) reported@virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.
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karen (@karenwigg1) reported@virginmedia Yes, but point is, this will be the 3rd time at huge inconvenience to me. I've had to cancel arrangements yet again and tbh, the call centre is best to useless.
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Sophie Alexis (@SophieAlexis30) reported@virginmedia just installed internet and been told we need 2 boosters it’s been a week and a half and still yet to arrive. Can anyone help in chasing them please.
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Sarah (@nameHarryPalmer) reported@entrustTMF @virginmedia That's ludicrous! So an engineer couldn't be bothered to fix the "noise" and just cut you off?
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Big Spice (@bigmanspice) reportedVirgin Media won’t let me cancel my contract in peace kmt
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Roger Green (@RogerGreen2009) reported@entrustTMF @virginmedia I got a ‘3’5g router that pulls down the 5g signal, it was as fast as my Virgin Media 200+gbps and more reliable. £25/month. If you’ve no 5g coverage starlink is offering £35 a month.
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Cindy Young 🦩🏴🌻 (@cindydoll65) reported@virginmedia can someone please help my mother has a problem with her TiVo box - tried ringing keep getting cut off she’s been without this now since Monday #virgin #Tivohelp
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Kamran360 (@kamran360) reported@virginmedia as a loyal Customer all you want is a good service and for your Internet to be working but it’s so difficult to get through to you. I’ve lost out on a days work. If it continues I would be cancelling my direct debit due to lack of Customer Service and lack of servic
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Graham Lennie (@Lennie_troon) reported@virginmedia Its all good. Got customer service yesterday and new hub connected and working 🫡
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Aaron Hardy (@AaronHardy1994) reported@whooithVT I pay that for half of that, damn virgin media