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Virgin Media outages and service status in Castlereagh, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Castlereagh, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 67% Internet (67%)
  • 33% TV (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Castlereagh, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castlereagh, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 30: Problems at Virgin Media

Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Castlereagh, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Lisburn, Bangor, and Newtownards.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Castlereagh, Northern Ireland

Latest outage, problems and issue reports in Castlereagh and nearby locations:

  • RobertMulligan5
    Robert Mulligan (@RobertMulligan5) reported from Belfast, Northern Ireland

    @newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..

  • lilmissymoo90
    Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland

    @virginmedia paid my bill the app says I’ve still something to pay and shows 0.00 this is messed up please help

  • DavidPMet
    David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    @virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.

  • Fionnominal
    Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland

    @virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.

  • EmmetMcDB
    Emmet McDonough-Brown (@EmmetMcDB) reported from Belfast, Northern Ireland

    @okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.

  • deewoodvalemufc
    David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland

    @virginmedia your broadband is a heap of **** . Cakesmackers

  • JoshMainka
    Josh Mainka (@JoshMainka) reported from Belfast, Northern Ireland

    @JohnWant6 @virginmedia I’ve got the same in Belfast BT5, @virginmedia network down, “C133 Network Availability” error

  • Domsball
    Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.

  • BelfastBooks
    Belfast B❄️❄️ks (@BelfastBooks) reported from Belfast, Northern Ireland

    Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.

  • Liver4breakfast
    Martin Moore (@Liver4breakfast) reported from Belfast, Northern Ireland

    @virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.

  • SwissKrono_JH
    Johnny Hamilton (@SwissKrono_JH) reported from Belfast, Northern Ireland

    @virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles

  • JaneHolohan
    Jane Emir Holohan (@JaneHolohan) reported from Belfast, Northern Ireland

    @virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal

  • larmour_andre
    Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.

  • Fionnominal
    Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland

    @virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.

  • stuartwfrobbins
    Stuski (@stuartwfrobbins) reported from Bangor, Northern Ireland

    @virginmedia Hello, Broadband service isn’t currently down, postcode BT20 4NS, I have rebooted router, and tried to call, but it says offices are closed. Please investigate/ fix.

  • niscaffolding
    Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland

    @virginmedia tried for over a week now to sort my WiFi out managed to get talking to one of your guys today who couldn’t fix the problem. I was told he will call back in 30min with nothing can someone HELP?

  • EnthusiastLeeds
    The Leeds Enthusiast (@EnthusiastLeeds) reported from Bangor, Northern Ireland

    @virginmedia Have broadband/@Tv issues CS9004 connection problem. Chat function won't take any more messges

  • SeanJPMcKee
    Seán MacAoidh (@SeanJPMcKee) reported from Belfast, Northern Ireland

    @virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.

  • rossthomaskane
    Ross kane. (@rossthomaskane) reported from Bangor, Northern Ireland

    @virginmedia the wifi connection in our home has been terrible the last few months. Anytime my mum calls she gets frustrated because she doesn’t understand the questions, but she is the only person staff will talk to as she is the account holder. Any suggestions??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheModSmithYT
    TheModSmith (@TheModSmithYT) reported

    My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?

  • Burns12L
    luke (@Burns12L) reported

    @brownbill_scott @virginmedia Same lad been down for like 2 hours now

  • CyberRebel4
    @CyberRebel (@CyberRebel4) reported

    @virginmedia Where have all my recordings gone?! Absolutely nothing there, no planned recordings 0% I paid for a month's service and have nothing having returned from holiday!!

  • DeliJoJ82464825
    Daviad Lee (@DeliJoJ82464825) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • LeB00
    Bec (@LeB00) reported

    @virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.

  • SweeneyJoanne
    JS (@SweeneyJoanne) reported

    @virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!

  • notiyda
    iyda (@notiyda) reported

    @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

  • Darry0012
    Carl swift (@Darry0012) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • WentTimb
    Anthony Ellis (@WentTimb) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • In2125
    Man in Black 2125 (@In2125) reported

    @virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming