Virgin Media Outage Report in Castlereagh, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Castlereagh, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castlereagh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Castlereagh, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Lisburn, Belfast, Bangor, Newtownabbey and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Lisburn |
Total Blackout | |
| Belfast |
TV | |
| Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Bangor |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Castlereagh, Northern Ireland
Latest outage, problems and issue reports in Castlereagh and nearby locations:
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Whiteabbey, Northern Ireland
@virginmedia They left me to fend for myself, the new sim wiped out my APN settings, @virginmedia were no help at all, got settings from a third party 😱
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia It was showing a fault this morning but it now tells me everything is fixed. However the WiFi continues to come and go ever few minutes. I have reset twice but there is still a problem ongoing from 10.00 last night.
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Paboy
(@paboy113) reported
from
Belfast, Northern Ireland
Broadband is so frustrating. Family going nuts! I’m sure VM staff are trying their best to fix but not good enough. Been on off on off in BT4 (Belfast) for weeks. Router switched on and off with no improvement. Seriously thinking of closing top home package account.#virginmedia
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia Wish I could tell you it was better. But the internet is going on and off every few minutes. The service has been good for the last couple of months but since yesterday evening it has been terrible. Sorry.
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Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@virginmedia BT5 Belfast 7 hour outage, any chance we could get an estimate on when this will be fixed, or even an acknowledgement from your status checker that there is a problem, constant problems for the past month.
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Calls and texts are fine data is the problem can't even use the old SIM it has been cancelled! Tried getting through on 789 but just can't get through!
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia no difference still no service. looking now at changing provider for all 4 in household.
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia were you able to check the mast in Dromore to see if there is an issue
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Not working since I installed the new sim on Saturday!
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Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.
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PeteB
(@Rightpeg) reported
from
Castlereagh, Northern Ireland
Worst part of being on hold to @virginmedia is having to listen to Coldplay ☹
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LAUREN SHANNON
(@lorenshanxn) reported
from
Belfast, Northern Ireland
@fashiontrain @virginmedia This is why I left them never got the internet speeds they promised the whole time I was with them
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
Data on new sim @virginmedia mobile not working and can't get through on the phone 😱
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Darren Maginnes
(@darrenMaginnes) reported
from
Belfast, Northern Ireland
@virginmedia what’s the issue with your internet, this is two weeks in a row that you’re servers have had problems, how do you feel taking customers money and them not being able to use it then putting the charge up!!!
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David Pelissier
(@d_pelissier) reported
from
Belfast, Northern Ireland
@virginmedia another weekend, another outage... If that's to be the new normal, then perhaps your competitors will be better at handling it. #NoWiFi
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Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@Ofcom any chance you can have a look at whats going on with @virginmedia, I have logged a complaint with you, unable to get a response from them other than platitudes on their twitter account. I
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Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@creppermint @virginmedia 2/ maintenance or scheduled maintenance, but just turning it off no warning when people are trying to work from home is just poor service. The website is useless, no faults showing and call centres closed, no way to contact them...
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Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia To say your service is patchy at the moment would be generous.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Evans
(@TimE1987) reported
@virginmedia There is a fault but that doesn’t help me of course!!
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Mark Hayter
(@mrmarkhayter) reported
@virginmedia I've only used your text service so far but they keep saying an engineer is coming on the day I speak to them but no one ever turns up
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Aisling Healy
(@AislingHealy1) reported
@VirginMediaIE The issue is I'm being charged for 3 sims on my account when I only have 2 - cause of this was a complete mess made by VIrgin Media
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
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Nawaz Alamgir
(@8T3) reported
@virginmedia hi, my broadband has been out since 6pm yesterday. Service says it should of been fixed by 1am, then 10am now 3pm. I'm in Ig11. Any update. I cant see any technicians at the junction box
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡
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stefanie_uvon
(@stefwitnf) reported
@virginmedia Hang on, always use a wire for your WiFi, does that not defeat the purpose of WiFi!! Listen I am not getting what I am paying for 45 quid for speeds of 20mbps. Not right, I should be getting 500mbps. You advised if 3 times in a month you will refund, its been less that 7 days!!
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James Poole 🕷
(@MrMarmite) reported
I’ve had poor customer care recently from @virginmedia and @FirstChoiceUK. The latter redeemed itself with a good call. However, it has to be said, @skytv has always had great customer care for me. Issues resolved very fast.
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AMANDEEP
(@AMANTEELUCK) reported
@GameGypsy @virginmedia Omg that’s really bad.
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Blaine Smith
(@GHBSmith) reported
I was with Virgin Media on and off for about 15 years. Never an issue that lasted more than a few hours. I've been with BT less than a month and now we're on our second engineers visit...lol Worst thing about moving house. Virgin not in the area >.<