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Virgin Media outages and service status in Castlereagh, Northern Ireland

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Castlereagh, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Total Blackout, and TV.
  • The most recent signal from this area was received Apr 7, 2:10 PM GMT+1.
  • 33% E-mail (33%)
  • 33% Total Blackout (33%)
  • 33% TV (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Castlereagh, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castlereagh, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Castlereagh, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

CityProblem TypeReport Time
Belfast TV 3 days ago

Nearby cities with recent reports

Belfast

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Castlereagh, Northern Ireland

Latest outage, problems and issue reports in Castlereagh and nearby locations:

  • tomdkeating
    Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland

    @virginmedia any idea why Broadband and TV are down all day today in BT8?

  • DrRichCollins
    Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.

  • Pacman4370
    Paul Hamill (@Pacman4370) reported from Whiteabbey, Northern Ireland

    @virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎

  • nadean_ni
    Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.

  • malodoherty
    Malachi O'Doherty (@malodoherty) reported from Belfast, Northern Ireland

    Is anypne else having trouble with @virginmedia or is it just us and oyr crap new #hub4?

  • Pascalstil
    Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland

    @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

  • BeauSooth
    Gerry McCrudden (@BeauSooth) reported from Belfast, Northern Ireland

    @virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day

  • lynnnnseyj
    Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland

    @virginmedia I'm not a customer thank God. The complaint was with your construction teams obviously completing half arsed work.

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation

  • mrssbarnard
    SuzieWuzie (@mrssbarnard) reported from Cultra, Northern Ireland

    @CatrionaKing1 @virginmedia I'm a total tech idiot 🙈 It's a huge part of the reason companies like Virgin can take advantage

  • mfearonmusic
    Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.

  • Torig1983
    Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland

    So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??

  • DonnellyWAFC
    Conor Donnelly (@DonnellyWAFC) reported from Lisburn, Northern Ireland

    @virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.

  • nadean_ni
    Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia It may be an issue you're already aware of but it's going on for 3 days now and not even as much as an email to explain why.

  • Dermo1888
    Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland

    @virginmedia Never mind, send me my deadlock letter

  • johnpbell
    John Bell (@johnpbell) reported from Bangor, Northern Ireland

    @virginmedia Broadband is very temperamental. I’ve tried all the suggestions, reset the hub etc. It fixes the issue temporarily but seems to often revert to very poor speeds. Hub 3. Sometimes speeds show as fine, but on all devices the speed is poor.

  • Conor1971
    Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported from Dunmurry, Northern Ireland

    @martinmcnally53 @virginmedia I’ve been with @virginmedia for nearly 15 years but will be changing at the end of the contract time in March. Terrible service. Basically taking money for nothing

  • niscaffolding
    Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland

    @virginmedia Connection is terrible it was working when first put in but you had damage at a location that you fixed now it’s not working the TV or the kids can’t get online

  • SeanJPMcKee
    Seán MacAoidh (@SeanJPMcKee) reported from Belfast, Northern Ireland

    @virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.

  • StripeyMiata
    Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @asa_thorp Virgin Media are worse to cancel, believe me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rickybutcher_
    Ricky Butcher (@rickybutcher_) reported

    @virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.

  • Delveyboy
    Heinz Beanz (@Delveyboy) reported

    @virginmedia Why would they cut my service completely? They deliberately cut my wire to service the neighbour. When I questioned them, they completely denied it. And why couldn't they have fixed it on the spot? Instead of having no service? Breach of contract

  • Geoffb85
    Geoff Baldock (@Geoffb85) reported

    @tw1tterlawsey @virginmedia @sky Same poor service but still using the V6 box as not convinced on the TV360 format

  • jckmrdw
    🌊 (@jckmrdw) reported

    How does virgin media treat U...

  • DarkFlash81
    DarkFlash (@DarkFlash81) reported

    @MrROKinROK @dom_lucre You could be right but there are still people who think Richard Branson owns Virgin Media still or that Bill Gates will solve all of their Microsoft issues.

  • MRSRIZZI
    Vicky Rizzi (@MRSRIZZI) reported

    @virginmedia how can you disconnect all of our services without permission of the bill payer and leave us with no service as you thought we had moved house? We are 5 days numerous phone calls and still without any supply at all and pay £119 a month for the so called privilege.

  • Geoffb85
    Geoff Baldock (@Geoffb85) reported

    @tw1tterlawsey @virginmedia @sky Same poor service but still using the V6 box as not convinced on the TV360 format

  • Jambino6_
    jambino (@Jambino6_) reported

    @virginmedia YAP YAP “problems in my area yap yap” same problems every week mate, same ****** response on the phone oh I’ll do test blah blah blah. Horrible customer service, horrible wifi 🥱

  • Aramith147
    Kerguelen (@Aramith147) reported

    @itsGower @FionaMc79461755 @bosdovja92 Yes you do!!! absolutely need a TV licence to watch or record live TV on any channel or service, including Sky TV, Virgin Media, Amazon Prime Video, ITV, Channel 4, or free-to-air channels on Freeview or Freesat.

  • motherpeacher
    dragons are cool (@motherpeacher) reported

    @virginmedia why is ur customer service so bad, I've been on the line for an hour and nobody bothers to answer, typical really, u take our money and provide terrible service!!!