Virgin Media Outage Report in Whiteabbey, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whiteabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whiteabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whiteabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Bangor and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi | |
| Bangor |
Internet | |
| Belfast |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whiteabbey, Northern Ireland
Latest outage, problems and issue reports in Whiteabbey and nearby locations:
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Robert Mulligan
(@RobertMulligan5) reported
from
Belfast, Northern Ireland
@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Leonard Totton
(@lennylinfield) reported
from
Belfast, Northern Ireland
@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia your broadband is a heap of **** . Cakesmackers
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
Down again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.
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Sean McIlhatton
(@eSean_SZN) reported
from
Belfast, Northern Ireland
@virginmedia It says no known issues
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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Jane Emir Holohan
(@JaneHolohan) reported
from
Belfast, Northern Ireland
@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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Sandra Deane
(@SMDeane) reported
from
Castlereagh, Northern Ireland
@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
I wonder how many times today my 'superfast' @virginmedia will slow down and cut off? Lodged complaint and passed it onto BBC Watchdog. #virginmedia
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Jennifer McKiernan
(@_JennyMcKiernan) reported
from
Belfast, Northern Ireland
@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqueline Hayward
(@Jacquel54142566) reported
@Jobe_rogerson95 @wrexhamafc @virginmedia It's a disgrace and they are useless with help or information .Excuses are no good to me or the rest of customers let down by virgin totaly .
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Mokie
(@MokoMokie) reported
@virginmedia Status says there are no issues with the broadband, yet I've had no internet all day long despite resetting the router according to the guide on your website.
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G'wan...guess my name
(@Im_Sarah_Hello) reported
@virginmedia I'll just have to try calling tomorrow morning. Maybe if I call from 9am it won't keep ending the call as I wait. Getting nowhere with WhatsApp "help"
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Jacqueline Hayward
(@Jacquel54142566) reported
@virginmedia The agents have been abysmal and no help whatsoever .I'm very unhappy with such poor service .Will look for new supplier as your service clearly is very poor
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Mr Baileys Colada
(@Jobe_rogerson95) reported
@virginmedia It’s always the same generic replies with you guys. We want to know when we will be able to connect to the internet again. We don’t care about the engineers being ‘hard at work’ because this problem has been going on for days so they’re clearly not working hard enough.
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Jacqueline Hayward
(@Jacquel54142566) reported
@virginmedia Link to compensation is needed.Nothing will help the loss of over 48 hours Internet. My mobile data as gone over contract.
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Carrie Foster
(@carrifost) reported
@virginmedia But on Virgin Media Oomph 1GB I SHOULD get unlimited data on 4G whilst my internet is down… Your customer service is shockingly bad: Virgin - not our problem transferred to O2 - not our problem
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Brettd 🇬🇧 eu free
(@brettd76) reported
@virginmedia No need I've already decided when this contract is up I'm off, there's no point staying tied in and paying way over odds in a contract where loyalty isn't rewarded and service is deteriorating fast
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Jacqueline Hayward
(@Jacquel54142566) reported
@wrexhamafc @virginmedia They are absolutely a joke .I'm fuming and nothing they say as happened diffrent times given for fix to be sorted .
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kianCCFC
(@CcfcKian) reported
@virginmedia It says that you hope to fix it but 8:05 today and it’s not fixed yet is there any hope lol?