Virgin Media Outage Report in Whiteabbey, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whiteabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whiteabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Whiteabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Lisburn, Newtownabbey, Newtownards and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Lisburn |
TV | |
| Lisburn |
TV | |
| Belfast |
TV | |
| Belfast |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whiteabbey, Northern Ireland
Latest outage, problems and issue reports in Whiteabbey and nearby locations:
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Harbour 💚
(@HarbourLord) reported
from
Belfast, Northern Ireland
@virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.
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Bee
(@beezlebum) reported
from
Belfast, Northern Ireland
@raycasey2003 Delicious! Having just spent six months of my life battling @virginmedia for the bare minimum compensation I was entitled to and witnessing their atrocious 'customer service', this has delighted me. I know he doesn't own Vigin Media anymore, but he created the monster.
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David Phelan
(@DavidPMet) reported
from
Lisburn, Northern Ireland
@virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.
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Tom Rowntree-Finlay
(@Tom_R_Finlay) reported
from
Newtownabbey, Northern Ireland
Cannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.
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The Leeds Enthusiast
(@EnthusiastLeeds) reported
from
Bangor, Northern Ireland
@virginmedia Have broadband/@Tv issues CS9004 connection problem. Chat function won't take any more messges
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Belfast B❄️❄️ks
(@BelfastBooks) reported
from
Belfast, Northern Ireland
Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.
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Victoria Gillespie
(@Torig1983) reported
from
Dunmurry, Northern Ireland
@virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff
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David Phelan
(@DavidPMet) reported
from
Lisburn, Northern Ireland
.@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom
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Belfast B❄️❄️ks
(@BelfastBooks) reported
from
Belfast, Northern Ireland
Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.
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WTF!
(@Garlic_Icon) reported
from
Antrim and Newtownabbey, Northern Ireland
I see I'm not the only unsatisfied customer of @virginmedia out there. Twitter full of disgruntled customers who are effectively being defrauded paying for a service they don't get.
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Scott Dixon
(@ScottD_DJMS) reported
from
Belfast, Northern Ireland
@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
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Margaret Dunlop
(@lab_animal) reported
from
Belfast, Northern Ireland
@virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !
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WTF!
(@Garlic_Icon) reported
from
Antrim and Newtownabbey, Northern Ireland
@virginmedia No, I never thought I needed to, I thought the whole point was that's it's wireless broadband. Connecting something and getting a fast reading will make no difference to myself and my family as we struggle to stream or game on our wireless devices.
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help
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Jim Doran
(@jai_dee) reported
from
Belfast, Northern Ireland
@virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel
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Johnny Hamilton
(@SwissKrono_JH) reported
from
Belfast, Northern Ireland
@virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles
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Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.
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@AgentSWhelan
(@ASMagency) reported
from
Belfast, Northern Ireland
@virginmedia I’ve been on the phone 3 hours already to try and cancel my broadband/tv services and had my mobile phone cut off. Horrendous the time it takes to cancel
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WTF!
(@Garlic_Icon) reported
from
Antrim and Newtownabbey, Northern Ireland
@virginmedia "aren't guaranteed?" They've been terrible from day one. After 6 months as a customer you clearly overpromise on your capabilities. My speeds at the moment are probably no better than dial up
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@WSussexDan) reported
@virginmedia No none. It’s more the signal is weak. Can you please contact me about it?
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Trevor Morris
(@trevmorris73) reported
@virginmedia Internet down in se9 again. Enough is enough, new providers bringing 1gb internet from Jan, ill be leaving
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Sarah Halfpenny
(@SarahHalfpenny2) reported
@virginmedia 1/2 I’ve got the most horrendous connection for broadband, I’ve been working from home for months and the signal keeps dipping constantly I have to work from my company phone. The engineer has left me with half a metre of cable so I can’t move the hub higher
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John Hunt 🍀
(@JohnEFC95) reported
@virginmedia Think it may have worked it still auto connected to WiFi but didn't do nothing no Internet access and kept saying network issue so I went to forget network and re entered password now working fine
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Robb Webb. Photographer. Radio Geek. G0URR.
(@G0URR) reported
@virginmedia Hi. I still need help. I had a voice message from someone today who promised to call back but hasn’t. So yes please. I still need help. What should I text to the number. Tnx
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David
(@DaveyDavedons) reported
@virginmedia today I spent the day waiting for your engineers to attend my elderly, vulnerable mother in law for her TV, phone and Broadband installation. Surprise surprise they didn’t show leaving a old lady without communication. Great service #Virginmedia not....
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Claire Crossfield
(@CCrossfield) reported
@virginmedia No service issues. There’s a problem with his TiVo box not showing more than 4 channels. He’s restarted it many times with no success.
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your pal sal
(@Shadysunhat) reported
@virginmedia So no, and now definitely won’t be fixed til tomorrow. Crap service and a crap company. How can I complain because you seem to have shut down most communication with customers except Twitter which isn’t really on
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petej
(@PetejPjvale) reported
@SarahHalfpenny2 @virginmedia They are all *************** tbh , not one offers a decent service , been with sky then virgin now after 3 weeks of bt had enough of them , rip off merchants .
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Michael Dugdale
(@Oscarmeg) reported
@virginmedia Terrible, the service resolution from@Virginmedia is none existent. I’m sure I’ll receive a call when you don’t collect the next DD.