Virgin Media Outage Report in Whiteabbey, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whiteabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whiteabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Whiteabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Lisburn, Belfast, Bangor, Newtownabbey and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Lisburn |
Total Blackout | |
| Belfast |
TV | |
| Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Bangor |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whiteabbey, Northern Ireland
Latest outage, problems and issue reports in Whiteabbey and nearby locations:
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Ross kane.
(@rossthomaskane) reported
from
Bangor, Northern Ireland
@virginmedia the wifi connection in our home has been terrible the last few months. Anytime my mum calls she gets frustrated because she doesn’t understand the questions, but she is the only person staff will talk to as she is the account holder. Any suggestions??
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Jonathan carey
(@carey_jonathan) reported
from
Belfast, Northern Ireland
@virginmedia Broadband **** itself for 10/15mins. Same this last week. Glad I signed up for another 18 months and paying £3 extra a month for this muck
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Ben McCabe
(@bernardmccabe) reported
from
Belfast, Northern Ireland
@virginmedia 4 days since internet cut off and still no sign of fixing it. While I’m paying a stupid amount for the privilege.
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia paid my bill the app says I’ve still something to pay and shows 0.00 this is messed up please help
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Rob Tuomey 👑
(@RobTuomey) reported
from
Belfast, Northern Ireland
@virginmedia I’m unable to get any internet on my phone. I’ve had to log on to wifi to send this tweet. Is there something happening with the network at the moment?
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
Longer im on hold with @virginmedia waiting to leave the more sure i am I wanna leave this music is awful 🙄
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Courtney Briscoe Photography📸
(@courtexplores_) reported
from
Newtownabbey, Northern Ireland
@virginmedia hi, I’d like to file an official complaint about a manager who refused to pass us higher than his position, tried to force us to cancel our service and threatened to close the case while it’s still unresolved
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Josh Mainka
(@JoshMainka) reported
from
Belfast, Northern Ireland
@JohnWant6 @virginmedia I’ve got the same in Belfast BT5, @virginmedia network down, “C133 Network Availability” error
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Robert Andrews
(@niscaffolding) reported
from
Whiteabbey, Northern Ireland
@virginmedia tried for over a week now to sort my WiFi out managed to get talking to one of your guys today who couldn’t fix the problem. I was told he will call back in 30min with nothing can someone HELP?
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Sam “Ace” Rothstein 🇪🇺
(@Conor1971) reported
from
Dunmurry, Northern Ireland
@martinmcnally53 @virginmedia I’ve been with @virginmedia for nearly 15 years but will be changing at the end of the contract time in March. Terrible service. Basically taking money for nothing
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Adrian Boyd
(@boyd_ar) reported
from
Jordanstown, Northern Ireland
@JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.
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Sam “Ace” Rothstein 🇪🇺
(@Conor1971) reported
from
Dunmurry, Northern Ireland
@martinmcnally53 @virginmedia It’s supposed to be some super fast internet but it’s broken more than it works and can’t change because of the contract
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Malachi O'Doherty
(@malodoherty) reported
from
Belfast, Northern Ireland
Is anypne else having trouble with @virginmedia or is it just us and oyr crap new #hub4?
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Robert Andrews
(@niscaffolding) reported
from
Whiteabbey, Northern Ireland
@virginmedia Still no WiFi in the house and no on hold for another 55min today all I need is an engineer out as the boost you keep doing is not working no matter how many times I boos reboot the system? I’m sure an engineer can solve the problem please just send one out.
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Lauren 🐝
(@EitherWalnut) reported
from
Comber, Northern Ireland
Assignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer
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Robert Andrews
(@niscaffolding) reported
from
Whiteabbey, Northern Ireland
@virginmedia Connection is terrible it was working when first put in but you had damage at a location that you fixed now it’s not working the TV or the kids can’t get online
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Aaron
(@aaronmacn) reported
from
Belfast, Northern Ireland
@virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?
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liz
(@belfastkoala) reported
from
Belfast, Northern Ireland
@virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?
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Paul Hamill
(@Pacman4370) reported
from
Whiteabbey, Northern Ireland
@virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Moscrop 🎺
(@martinmoscrop) reported
from
Salford, England
@LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.
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Brian Cape
(@BrianMCape) reported
from
Birmingham, England
@virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson
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Martin Poler
(@martinpoler) reported
@PaulLomax @virginmedia They owe me bill credits. Have chased twice but never been able to pin them down on it. Our WiFi has been utter tosh for about a week now. Mrs hasn't used the WiFi for years. No idea why it's so bad.
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Lotty
(@lmaolotty) reported
@virginmedia no wifi in stoke and the worlds worst customer service :(
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Jane M Thomas 🧡🙏💃
(@JMTPilates) reported
@virginmedia As I didn’t hear after 5 days I contacted again as I had to cancel my account due to the move of house - and asked again if this had been followed up. Was told that they could see a request had been sent but couldn’t help me and would again get the person to follow this up …
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Jon
(@ParaBellum198) reported
@virginmedia No she didn’t mention, just took down how long it’s been off
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Samantha Bethell
(@BethellSb3) reported
@virginmedia Yes if I'm given a time slot that will be stuck too. I can't hang around online from 10 - 3
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Tommy71
(@Tommyboyle_71) reported
@virginmedia I call every month for the same thing, yet a month later the same thing happens again, do I really have to keep doing this. The person on the other end of this conversation on what's app is now trying to sell me a new package before sorting out the problem, it's just ridiculous
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a w
(@feelingfoel) reported
@virginmedia how can i get to leaving team as been trying for 2days Webchat button on help page dosent do anything when pressed Thank you
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Sue Ellis
(@SueElli40311592) reported
@virginmedia the incompetency continues. Over a month now and tonight I find out the agent I logged complaint with several weeks ago hadn't written a single thing.