Virgin Media Outage Report in Whiteabbey, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whiteabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whiteabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whiteabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
TV | |
| Bangor |
Internet | |
| Belfast |
Total Blackout | |
| Bangor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whiteabbey, Northern Ireland
Latest outage, problems and issue reports in Whiteabbey and nearby locations:
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Conor Huddleston
(@Hudd84) reported
from
Belfast, Northern Ireland
No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.
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bertford no DMs
(@bertford) reported
from
Newtownabbey, Northern Ireland
@sabele26 @Kat_Bee_123 @virginmedia Terrible none of them have good customer service, sky's as bad.
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Anna Poland
(@Anna_McD91) reported
from
Belfast, Northern Ireland
@virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?
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Seán MacAoidh
(@SeanJPMcKee) reported
from
Belfast, Northern Ireland
@virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.
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Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No! I've just spent 26 minutes trying to get through, so I'm just going to pester you on here instead. I've raised three separate complaints to no avail. My only recourse is public humiliation. For a communications company you're really very poor at it.
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Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it
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Gerry McCrudden
(@BeauSooth) reported
from
Belfast, Northern Ireland
@virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day
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Conor Donnelly
(@DonnellyWAFC) reported
from
Lisburn, Northern Ireland
@virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.
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Dermdog ☭
(@Dermo1888) reported
from
Belfast, Northern Ireland
@virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint
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Sir Bee
(@beezlebum) reported
from
Whiteabbey, Northern Ireland
@virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.
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Michael Long
(@CllrMichaelLong) reported
from
Belfast, Northern Ireland
@superbowler4 @virginmedia They are terrible.
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kimbo
(@isabelsbaby) reported
from
Castlereagh, Northern Ireland
@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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Jerry Lang
(@jerrylangradio) reported
from
Holywood, Northern Ireland
Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia
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Sir Bee
(@beezlebum) reported
from
Belfast, Northern Ireland
@virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.
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Dermdog ☭
(@Dermo1888) reported
from
Belfast, Northern Ireland
@virginmedia Never mind, send me my deadlock letter
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Mark McLaughlin
(@MarkMcL60727750) reported
from
Bangor, Northern Ireland
@virginmedia I am not happy with my Internet speeds. I have been a virgin customer for 3 years and have been told that I apparently have too many devices connected which I have never heard of with any previous provider. I have 100mbps and have had nothing but slow lagging stream
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Amanda Ferguson
(@AmandaFBelfast) reported
from
Belfast, Northern Ireland
@virginmedia Hi. It now 4 hours since I started trying to resolve your billing mistake using your WhatsApp messaging service. I have had to explain myself more than half a dozen times. Please check the details and resolve the matter asap. Thank you. Amanda
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Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@asa_thorp Virgin Media are worse to cancel, believe me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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millicent bystander
(@flvral) reported
i honestly think virgin media are the worst, least transparent, most unintuitive wi-fi providers in the uk. i’ve had to speak to 5 individual people today already just to try and close an account, and now they want another month of money for a house i don’t live in! fraudsters.
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TheShannimal ➡️ #i69
(@TheShannimal_) reported
@virginmedia @BonaFideHiro Wow, your service is actually dreadful. It doesn’t even have a date or time on his picture ffs
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Mike The DigiFloof
(@YeetVali) reported
@virginmedia Well, I can't believe that the cable would be broken as no one has touched it once today. The internet just ended up slowing down in the afternoon, and when I went to do a speed test, it stopped all together, and just kept returning "No RF Signal".
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David Briscoe
(@davidbriscoe70) reported
@virginmedia Thanks for the reply ! I am a current customer and just want to upgrade my hub.
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Holly Strickland
(@HStricklandSLT) reported
@virginmedia It’s just not good enough. This was YOUR mistake. This is having a significant negative impact on all of us in many ways during this house move. No one on your team is taking responsibility for the error, we are just being fobbed off at every turn, making a complaint does nothing
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WassupEse
(@wassup_ese) reported
Thanks @virginmedia for nothing, I have had no internet for the whole day, how long does it take to fix a certain issue?!
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KittyXSquirrel
(@perdikitty) reported
Nice one @virginmedia. Appalled with your service levels, I’ve decided to switch provider after 10 years with you. Apparently, I have to call you to let you know I’m going… except every time I try, I get stuck on hold then cut off. Bravo. As if I wasn’t resolute enough already.
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Mike The DigiFloof
(@YeetVali) reported
@virginmedia The website is showing that there are TV issues in DL1 3EX but not internet issues
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Mike The DigiFloof
(@YeetVali) reported
Hey, @virginmedia my internet just went down and its giving me "No RF Signal Detected" What's going on because the website shows no issues in my area, and I have to stream in 2 hours.
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Lynn
(@landers711) reported
@virginmedia Trying to reset my password and being told it doesn’t meet requirements no matter what I try to use but no clue given as to why. From what I can tell it does meet the requirements listed. Can anyone help?