Virgin Media outages and service status in Holywood, Northern Ireland

Problems in the last 24 hours in Holywood, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holywood, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Holywood, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

City	Problem Type	Report Time
Belfast	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Holywood, Northern Ireland

Latest outage, problems and issue reports in Holywood and nearby locations:

• 
  Micheal McGrath (@Gregport1Mc) reported 0 seconds ago from Donaghadee, Northern Ireland

  @virginmedia Recently got fibre installed but need some boosters to improve signal - please advise how to proceed

• 
  Nadean (@nadean_ni) reported 1 minute ago from Belfast, Northern Ireland

  @virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.

• 
  Pascal Stil (@Pascalstil) reported 2 minutes ago from Belfast, Northern Ireland

  @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

• 
  Mark Prentice 💙 (@jmpfe) reported 3 minutes ago from Donaghadee, Northern Ireland

  @virginmedia Any further issues? Broadband not working again from 5:00pm in BT21

• 
  Adrian Boyd (@boyd_ar) reported 4 minutes ago from Jordanstown, Northern Ireland

  @JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.

• 
  Mark McLaughlin (@MarkMcL60727750) reported 9 minutes ago from Bangor, Northern Ireland

  @virginmedia I am not happy with my Internet speeds. I have been a virgin customer for 3 years and have been told that I apparently have too many devices connected which I have never heard of with any previous provider. I have 100mbps and have had nothing but slow lagging stream

• 
  Lynsey (@lynnnnseyj) reported 16 minutes ago from Bangor, Northern Ireland

  @virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!

• 
  Ian Moran (@ianmoran) reported 19 minutes ago from Belfast, Northern Ireland

  So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues

• 
  @AgentSWhelan (@ASMagency) reported 21 minutes ago from Belfast, Northern Ireland

  @virginmedia I’ve been on the phone 3 hours already to try and cancel my broadband/tv services and had my mobile phone cut off. Horrendous the time it takes to cancel

• 
  Jim Doran (@jai_dee) reported 24 minutes ago from Belfast, Northern Ireland

  @virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel

• 
  Leonard Totton (@lennylinfield) reported 27 minutes ago from Belfast, Northern Ireland

  @theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story

• 
  Jon (@DarkOldWolf) reported 33 minutes ago from Belfast, Northern Ireland

  @virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet

• 
  Courtney Briscoe Photography📸 (@courtexplores_) reported 43 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia hi, I’d like to file an official complaint about a manager who refused to pass us higher than his position, tried to force us to cancel our service and threatened to close the case while it’s still unresolved

• 
  Broc (@Broc_Boyd) reported 44 minutes ago from Belfast, Northern Ireland

  @virginmedia Belfast BT6 no issues showing on service checker but no connection

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 45 minutes ago from Lisburn, Northern Ireland

  @virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal

• 
  Jonathan McCormack (@StripeyMiata) reported 46 minutes ago from Lisburn, Northern Ireland

  @asa_thorp Virgin Media are worse to cancel, believe me.

• 
  Daniel Ryder (@dryder11) reported 47 minutes ago from Belfast, Northern Ireland

  @virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating

• 
  Gareth O’Hare (@GarethOHare3) reported 51 minutes ago from Belfast, Northern Ireland

  @virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help

• 
  Lauren Blair♥ (@lilmissymoo90) reported 52 minutes ago from Belfast, Northern Ireland

  @virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it

• 
  Emmet McDonough-Brown (@EmmetMcDB) reported 53 minutes ago from Belfast, Northern Ireland

  @okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kerguelen (@Aramith147) reported 9 minutes ago

  @itsGower @FionaMc79461755 @bosdovja92 Yes you do!!! absolutely need a TV licence to watch or record live TV on any channel or service, including Sky TV, Virgin Media, Amazon Prime Video, ITV, Channel 4, or free-to-air channels on Freeview or Freesat.

• 
  Deleted (@deleteduser2007) reported 9 minutes ago

  @virginmedia @LutzSchueler Complaint reference: C-2803262841 you have sent me an email on 02/04/2026 saying you attempted to contact me no voicemail or call was made , since then I’ve sent an email 4 times to your executive team to you and resolutions team and still no contact

• 
  Jo Powell (@jo_kapow) reported 11 minutes ago

  @virginmedia I cant believe my parents have a problem and the earliest appt is 14th April. When my mum told you she works from home and needs the Internet. #poorcustomerservice #hladimnotwithyiu

• 
  Jo Powell (@jo_kapow) reported 15 minutes ago

  @virginmedia funny no response to my previous tweet. Feel sorry for my parents what do you class as an emergency? If waiting until 14th April is your next appt? My poor parents.

• 
  East guy (@eastboy246) reported 16 minutes ago

  @skytv 2 of ur advisors have called me in oast 4 days to discuss retaining my custom. Both times they have hung up in me mid call. The sheer incompetence ive experienced from ur staff recently makes me glad im moving to virgin media. Ur service is a joke.

• 
  Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported 23 minutes ago

  I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 23 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  BRIAN HEALY (@XBRIAN501) reported 23 minutes ago

  @ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves

• 
  Heinz Beanz (@Delveyboy) reported 24 minutes ago

  @virginmedia contractors are outside now, cutting up my wires so I have no connection. The earliest they can fix it, is Thursday. Absolute jokers.

• 
  rick_x (@rick_x) reported 24 minutes ago

  @virginmedia Those are not convenient, why not fix your broken web form?