Virgin Media Outage Report in Holywood, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Holywood, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holywood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Holywood, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Lisburn, Carrickfergus and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
||
| Lisburn |
TV | |
| Newtownabbey |
Phone | |
| Newtownabbey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Holywood, Northern Ireland
Latest outage, problems and issue reports in Holywood and nearby locations:
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Aaron
(@aaronmacn) reported
from
Belfast, Northern Ireland
@virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?
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Ben McCabe
(@bernardmccabe) reported
from
Belfast, Northern Ireland
@virginmedia 4 days since internet cut off and still no sign of fixing it. While I’m paying a stupid amount for the privilege.
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liz
(@belfastkoala) reported
from
Belfast, Northern Ireland
@virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.
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Lauren 🐝
(@EitherWalnut) reported
from
Comber, Northern Ireland
Assignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭
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Sam “Ace” Rothstein 🇪🇺
(@Conor1971) reported
from
Dunmurry, Northern Ireland
@martinmcnally53 @virginmedia I’ve been with @virginmedia for nearly 15 years but will be changing at the end of the contract time in March. Terrible service. Basically taking money for nothing
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia paid my bill the app says I’ve still something to pay and shows 0.00 this is messed up please help
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Paul Hamill
(@Pacman4370) reported
from
Whiteabbey, Northern Ireland
@virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎
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Courtney Briscoe Photography📸
(@courtexplores_) reported
from
Newtownabbey, Northern Ireland
@virginmedia hi, I’d like to file an official complaint about a manager who refused to pass us higher than his position, tried to force us to cancel our service and threatened to close the case while it’s still unresolved
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Robert Andrews
(@niscaffolding) reported
from
Whiteabbey, Northern Ireland
@virginmedia tried for over a week now to sort my WiFi out managed to get talking to one of your guys today who couldn’t fix the problem. I was told he will call back in 30min with nothing can someone HELP?
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia any update on the cabinet outage in BT39?
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Robert Andrews
(@niscaffolding) reported
from
Whiteabbey, Northern Ireland
@virginmedia Connection is terrible it was working when first put in but you had damage at a location that you fixed now it’s not working the TV or the kids can’t get online
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Malachi O'Doherty
(@malodoherty) reported
from
Belfast, Northern Ireland
Is anypne else having trouble with @virginmedia or is it just us and oyr crap new #hub4?
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
Longer im on hold with @virginmedia waiting to leave the more sure i am I wanna leave this music is awful 🙄
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Adrian Boyd
(@boyd_ar) reported
from
Jordanstown, Northern Ireland
@JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.
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Sam “Ace” Rothstein 🇪🇺
(@Conor1971) reported
from
Dunmurry, Northern Ireland
@martinmcnally53 @virginmedia It’s supposed to be some super fast internet but it’s broken more than it works and can’t change because of the contract
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Rob Tuomey 👑
(@RobTuomey) reported
from
Belfast, Northern Ireland
@virginmedia I’m unable to get any internet on my phone. I’ve had to log on to wifi to send this tweet. Is there something happening with the network at the moment?
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Robert Andrews
(@niscaffolding) reported
from
Whiteabbey, Northern Ireland
@virginmedia Still no WiFi in the house and no on hold for another 55min today all I need is an engineer out as the boost you keep doing is not working no matter how many times I boos reboot the system? I’m sure an engineer can solve the problem please just send one out.
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Ross kane.
(@rossthomaskane) reported
from
Bangor, Northern Ireland
@virginmedia the wifi connection in our home has been terrible the last few months. Anytime my mum calls she gets frustrated because she doesn’t understand the questions, but she is the only person staff will talk to as she is the account holder. Any suggestions??
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Josh Mainka
(@JoshMainka) reported
from
Belfast, Northern Ireland
@JohnWant6 @virginmedia I’ve got the same in Belfast BT5, @virginmedia network down, “C133 Network Availability” error
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Masooma ali
(@Zoyiburg) reported
@virginmedia hiii!!! Whats going on with the 4g these days?? My internet has been so crappy, my data is barely working..hope its fix soon
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Rosemary Lowne
(@LowneRosie) reported
So been a customer with @virginmedia for years & years. The thanks for my loyalty: a £200 bill for moving to a property where Virgin isn't available. Anyone else been stung with ridiculous exit bills?
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Graham Scambler pics
(@_GSPhotography) reported
@virginmedia Then this is going to take a long time as I haven't got time to call, so how are we going to sort this? I can write an email, or message like this, in 2 minutes - then get on with my work and answer it when I need to but I haven't got time to hang on a phone for half an hour.
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Paul Hosking
(@rphosking) reported
@virginmedia Oh for god's sake! Thanks for your fantastic customer service. NOT!! #FAIL
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Everything Epping Forest
(@eefnews) reported
Virgin Media has sent @eefnews the following statement regarding issues with services in Roydon / Waltham Abbey areas where some customers have been without TV and internet since Thursday. “Due to a third party damaging our cables, a small number of customers in the Nazeing and
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Dumbledore John ⭐⭐
(@johnproc57) reported
@virginmedia Thank you. But it begs the question then, why take it off Virgin Media before the subscription service is launched?
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✩ ✩S I M O N✩ ✩
(@s_lillystone) reported
@virginmedia I understand that the charge is valid, but am shocked that Virgin Media would prefer to take £240 from me and to lose my custom than to keep me as a customer in the future and take a considerable amount more off me over the next 10, 20, 50years!
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Klesky
(@klesky) reported
@virginmedia I've done that. The fix time kept being delayed. This morning it says 7 pm now it says 2pm tomorrow!!! How do you expect people to work ?????!!!!!!?????!!!!!!!?!! Arghhhhhhhhh.........
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Rana Adil 💯FB💕
(@AdilRana87) reported
@richardbranson Hi Ricahrd, your @virginmedia support and billing team is completely useless & needs extra training. They charged me almost 3x more than actual twice, accepted the error and agreed to refund; but again same errors & no adj. Forget @virgingalactic Focus on earth🤐
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gooty no fruity
(@Scott_bartlett1) reported
@virginmedia worst customer service I have ever had to deal with . Look forward to hearing back from you from what I was told was 72 hours for a management to call me back. If this is not sorted correctly , I can assure you legal action will follow swiftly