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Virgin Media outages and service status in Holywood, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Holywood, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received May 3, 8:29 PM GMT+1.
  • 50% Internet (50%)
  • 38% TV (38%)
  • 13% Total Blackout (13%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Holywood, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holywood, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 5: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Holywood, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Bangor, and Newtownabbey.

CityProblem TypeReport Time
Belfast Internet 1 day ago
Bangor Internet 2 days ago
Newtownabbey Total Blackout 6 days ago
Belfast TV 7 days ago
Belfast TV 7 days ago
Belfast Internet 8 days ago

Nearby cities with recent reports

Belfast

2 recent signals

1 day ago
Bangor

1 recent signals

2 days ago
Newtownabbey

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Holywood, Northern Ireland

Latest outage, problems and issue reports in Holywood and nearby locations:

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company

  • RobertMulligan5
    Robert Mulligan (@RobertMulligan5) reported from Belfast, Northern Ireland

    @newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..

  • GarethOHare3
    Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help

  • beezlebum
    Sir Bee (@beezlebum) reported from Belfast, Northern Ireland

    @virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.

  • johnpbell
    John Bell (@johnpbell) reported from Bangor, Northern Ireland

    .@virginmedia I’ve been waiting for 40 mins and counting. At no point am I told what place I am in the queue nor expected waiting times. Very poor. Can you please arrange a call back as I’m not prepared to wait those sort of times again with no idea of how long it’s likely to be.

  • larmour_andre
    Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation

  • DavidPMet
    David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    @virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.

  • boyd_ar
    Adrian Boyd (@boyd_ar) reported from Jordanstown, Northern Ireland

    @JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.

  • DarkOldWolf
    Jon (@DarkOldWolf) reported from Belfast, Northern Ireland

    @virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet

  • tmcerlean95
    Tiárna McErlean (@tmcerlean95) reported from Belfast, Northern Ireland

    Ffs @virginmedia fed up with these network blackouts recently! I’m gonna find another provider at this rate 🙃 😡

  • ianmoran
    Ian Moran (@ianmoran) reported from Belfast, Northern Ireland

    So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues

  • malodoherty
    Malachi O'Doherty (@malodoherty) reported from Belfast, Northern Ireland

    Is anypne else having trouble with @virginmedia or is it just us and oyr crap new #hub4?

  • Fionnominal
    Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland

    @virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.

  • lynnnnseyj
    Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland

    @virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!

  • mfearonmusic
    Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.

  • deewoodvalemufc
    David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland

    @virginmedia your broadband is a heap of **** . Cakesmackers

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help

  • larmour_andre
    Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Itsdippylive
    Dippy | Brig Content Creator (@Itsdippylive) reported

    In the same 28 April email, Virgin Media wrote: "a dedicated chat-based support route for customers with reasonable adjustments is needed... an area where we must improve." They wrote that 6 days ago. Today the next cycle broke.

  • edengem
    Eden Gem (@edengem) reported

    @virginmedia Gadget Rescue overseas don’t really know how to help - plus 3x tech people. Please advise how to reach the cancel service team please. Thank you

  • Fraudly_
    George W (@Fraudly_) reported

    @virginmedia your online service is an absolute joke. You notify me of new monthly fee starting in May and I need to look at other packages if I want to change before new price takes effect. Only for your site to be riddled with errors and your bot to give me a broken link! With that link switching between error message and taking me right back to that same chat! And I shouldn't need to go round in circles chatting about an upgrade, much easier just doing it myself on your site. If it actually worked.

  • EmpireDg97
    BEST IPTV SERVICE (@EmpireDg97) reported

    Tired of paying for multiple 🇬🇧🇳🇱subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. His IPTV offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies 👉 @EmpireDg97

  • brummiedebz
    Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported

    @virginmedia Right, I’ve tried calling these things. None worked Which suggests it’s an app issue.

  • PureSesh48
    Frank 🇬🇧 💎 (@PureSesh48) reported

    @grok how many times have I reported. Virgin media being down on this account?

  • TheHarvDawg72
    Red Hand Rohl (@TheHarvDawg72) reported

    8 hours worth of calls and 7 hours sitting on the live chat with virgin media and I haven’t spoken to a single British person 🤯 Genuinely the worst customer service Ave ever had in my life btw

  • kevinclarknw
    Kevin Clark (@kevinclarknw) reported

    More horrendously bad service from @virginmedia. Broadband in SR2 out AGAIN, estimated to be off for three days and website says you need to register the fault to qualify for compensation while offering no way to do so.

  • charlie191965
    4K Reliable IPTV SERVICE 🇬🇧🇫🇷🇧🇪 (@charlie191965) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

  • christobinsings
    Cristoir Toibin (@christobinsings) reported

    @virginmedia absolute shambles of a service today, missed the football and now no Internet again for the last hour. Happy to send me 4 messages to say you've fixed "the issue" Time to move to another provider.