Virgin Media Outage Report in Holywood, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Holywood, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holywood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Holywood, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Bangor, Belfast and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Wi-fi | |
| Bangor |
Internet | |
| Belfast |
TV | |
| Belfast |
TV | |
| Newtownards |
Internet | |
| Belfast |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Holywood, Northern Ireland
Latest outage, problems and issue reports in Holywood and nearby locations:
-
a grásta
(@eire_duchess) reported
from
Belfast, Northern Ireland
@virginmedia I’m having some issues singing into your website to check the status of an order for a new mobile phone contract can you please help
-
Lord Mark Lunn
(@MarkLunn) reported
from
Belfast, Northern Ireland
@virginmedia I was wondering why I was getting more phone calls to the house and crap phishing emails, now I know the reason 😡
-
David Sedge
(@DavySedge) reported
from
Lisburn, Northern Ireland
@virginmedia Paying good money for a service that goes mute for no reason . Thanks
-
Fiona Patterson
(@PattersonFionaA) reported
from
Belfast, Northern Ireland
@virginmedia we’re all trying to work from home and the internet is down! You’ve got to be kidding! Sort it out please #virginmedia @Andypat3
-
Mark Thompson
(@MarkAT1985) reported
from
Belfast, Northern Ireland
@virginmedia Hi, thanks for the response. I have ran a test and showing no issues. The wifi continues to drop out and come back within a few minutes. It happens every few hours or so
-
weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia Virgin don't seem to offer any kind of resolution to customer problems. Not even a complaints dept phone number.
-
Andrew Molloy
(@AndrewJMolloy) reported
from
Belfast, Northern Ireland
@virginmedia It’s not working again. Ran the equipment test and it has detected something is wrong. Checked all the cables and no issues there.
-
Oliver McGovern
(@Olliemac) reported
from
Carryduff, Northern Ireland
@stephendevenne1 I found virgin media sports. Must check RTE2. Can’t get it on the Sky Box here. They block the signal.
-
Daniel Ryder
(@dryder11) reported
from
Belfast, Northern Ireland
Holding for 35 minutes for @virginmedia contact centre to try and find out why my WiFi is down guy finally answers asks my name then hangs up - absolutely furious! #terribleservice
-
Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia could do with hiring a load of people out of work to work from home. The call wait time is horrendous. About the 10th attempt to get a problem resolved...
-
Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
After a poor response from Amazon. @virginmedia I move to Amazon on TV feather than on V6. Have you #virginmedia got any news or explanation for the poor quality of Amazon on VM V6 stb
-
Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia No! I have logged onto @primevideouk on another device and it works. So my account is fine. But it's not working on my V6 box and I have missed the first half of the match.
-
@Ŀ❤ѴE_Antrim
(@Love_Antrim) reported
from
Newtownabbey, Northern Ireland
@virginmedia when is #Glengormley going to have an end to faults with #boardband. This morning again it's down why why why. Can someone tell me is BT @WeAreOpenreach a better service in Newtownabbey...
-
Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@virginmedia brilliant service. Quick call to downgrade package/pause sports 35 mins hold and call just terminates. Bet if I stop paying the what is it £105 a month I’ll be cut off in minutes and phoned constantly for the outstanding money.
-
tracey cooper
(@liltigger74) reported
from
Jordanstown, Northern Ireland
@virginmedia more time spent this weekend trying to fix your equipment , WiFi has worked for around 8 hrs since Friday . Why do your routers never last
-
weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia what's your number for complaints. There's is no option on the customer services menu
-
Sean D
(@seanddotmedotuk) reported
from
Belfast, Northern Ireland
@StephenStitt @virginmedia Their customer service team are fairly decent if you give them a call when they are available tomorrow. (They will probably ask you do do everything you've tried yourself though)
-
Grainne McKeever
(@GGBelfast) reported
from
Newtownabbey, Northern Ireland
@virginmedia Yes the service was completely down earlier today with no internet access at all.
-
Gavin Wilson
(@nextofkindler) reported
from
Belfast, Northern Ireland
@virginmedia We have had new boosters sent out and recently a new hub to try to solve the problems but still they remain unresolved. This situation needs addressed as we are currently paying for a service that we aren’t receiving
-
weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia 3 issues. Virgin tv app slow to log in, doesn't show any of my paid channels. Broadband intermittent this week. Wi-Fi router range is poor in general. No signal in adjoining room.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Terry Lee
(@TerryLee_uk) reported
@virginmedia I was supposed to to receive a call back after 5 working days, that was about 2 weeks ago. I’ve had no call back and can’t use any service because I’ve been hack and logged out of my account, virgin media expect me to pay for someone else bill. I’ve had no tv or internet.
-
Andy Watson
(@AndyWatson97) reported
@virginmedia Yes and confirmation they’ve closed it ! Maybe it’s time to pass this to Offcom and let them deal as @virginmedia seem more bothered pushing @O2 SIM cards on everyone rather than fixing issues
-
Terry Lee
(@TerryLee_uk) reported
@virginmedia Absolute terrible service from virgin media, spoke to someone on the phone for over an hour about fraud on my account, virgin media let someone hack my accounts and order premium Netflix’s for months and changed all my passwords so I can’t do anything, Avoid at all cost.
-
Dominic Clissold
(@DominicClissold) reported
@O2 @virginmedia 5 emails to the O2 resolution team over 5 weeks and no response - do you have a service level agreement for response times at all?
-
Jacqueline
(@No1_book_addict) reported
@virginmedia Can someone from Virgin media call me NOW re complaint ref- C-220825488. Got a txt msg that they will call between 12:00 - 12:30. Still waiting.
-
Mad Dog
(@matdodd) reported
@NightAtKendalls @virginmedia It's of little consolation but mine has been doing it since January, sometimes it drops out over 50 times a day. 4th engineer visit today, the fibre needs replacing back to the cabinet. Virgin media connect also doesnt work it just sends you in an endless loop confirming email.
-
Chris Tack
(@Allpowersphysio) reported
@virginmedia Hi, I am trying to access my account on line and when I log in, I receive a server error. This means I cannot view any of my information (billing, etc), I cannot even use live chat to make a complaint. I am using the appropriate Virgin Media O2 ID.
-
Steve Spalding
(@stevespalding) reported
@virginmedia which other social media platforms do you engage with? X / Twitter is a toxic cesspool that i am no longer prepared to deal with and your broadband service is beginning to become unreliable- second outage in as many weeks. I rely on your service for work.
-
Adit
(@IndicSocietee) reported
Shambolic service from @virginmedia & @O2. 4 days since raising escalation CIT-A232463 over an e-sim error & I’m still stranded abroad with no mobile connectivity. Your incompetence has left me cut off in a foreign country. Even the worst service providers are outclassing you at this point.
-
Dan Robinson
(@TheDanRobinson) reported
@virginmedia So the issue is with Virgin Media's systems, then? Everything at my end seems OK, except that I can't access any web sites.