Virgin Media outages and service status in Holywood, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Holywood, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 23, 5:24 PM GMT+1.
- TV (69%)
- Internet (22%)
- Total Blackout (7%)
- Wi-fi (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Holywood, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holywood, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Holywood, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Lisburn, Bangor, and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 2 days ago |
|
Belfast
|
Internet | 7 days ago |
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Belfast
|
Internet | 8 days ago |
|
Belfast
|
TV | 8 days ago |
|
Belfast
|
Internet | 8 days ago |
|
Newtownabbey
|
Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Holywood, Northern Ireland
Latest outage, problems and issue reports in Holywood and nearby locations:
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John Bell (@johnpbell) reported from Bangor, Northern Ireland.@virginmedia I’ve been waiting for 40 mins and counting. At no point am I told what place I am in the queue nor expected waiting times. Very poor. Can you please arrange a call back as I’m not prepared to wait those sort of times again with no idea of how long it’s likely to be.
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Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland@virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!
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Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland@virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland@virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.
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David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
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Diane Holt (@DianePetherick) reported from Newtownards, Northern Ireland@virginmedia my home phone is constantly not working, causing distress to my elderly mum. Trying to ring your 'helpline" today the recorded message is unintelligible. Any chance of help here?
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Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland@virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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Paul Hamill (@Pacman4370) reported from Whiteabbey, Northern Ireland@virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎
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Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland@virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company
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Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland@Seanlpmccabe @virginmedia It was down early Thursday morning, 10:30am(ish), no snow then. Very poor that both TV and BB are down for so long.
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SuzieWuzie (@mrssbarnard) reported from Cultra, Northern Ireland@CatrionaKing1 @virginmedia I'm a total tech idiot 🙈 It's a huge part of the reason companies like Virgin can take advantage
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Sean Steenson (@seansteenson) reported from Belfast, Northern IrelandIve had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia
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Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland@virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.
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Ross kane. (@rossthomaskane) reported from Bangor, Northern Ireland@virginmedia the wifi connection in our home has been terrible the last few months. Anytime my mum calls she gets frustrated because she doesn’t understand the questions, but she is the only person staff will talk to as she is the account holder. Any suggestions??
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Courtney Briscoe Photography📸 (@courtexplores_) reported from Newtownabbey, Northern Ireland@virginmedia hi, I’d like to file an official complaint about a manager who refused to pass us higher than his position, tried to force us to cancel our service and threatened to close the case while it’s still unresolved
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Rebecca Black (@RBlackPA) reported from Belfast, Northern Ireland@virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Edmund Kelly (@Gridstip) reported@virginmedia I can cancel the TV portion of my contract ? Thanks, that's useful information
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I.C (@IanCockerill2) reported@O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?
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DÏE BLUE BARON (@duke_olaf) reported@virginmedia No service in the BS14 area Bristol at all
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James Mcgowan (@mcgowan_mcgowan) reported@virginmedia no services at all at G74 has any issues been reported.?
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Neale B (@Neale1100) reported@virginmedia TV down and wifi down in the ST9 area, it's been intermittent for the last 24 hours
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Catherine 🏴🇬🇧 (@katie4249) reported@virginmedia This is the second major outage in under a fortnight. Paying a lot of money and not getting the service.
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Jen Smith (@Her_indoors51) reported@virginmedia Thank you but a lovely lady on your customer service spent 40 minutes to fix it for me.
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Beth 🌺 (@Beth_MBGA) reported@HJB_News__ Is he a Brit' or a ****' can't be both... Either way he's shite at boxing ... should stick to virgin media support help desk.
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michael albertina (@scoggs70) reported@virginmedia If I don't it will never be resolved, so please do. As I am missing services I can only presume I will be refunded an acceptable amount for my inconvenience? I still await my refund from December when I was without service for 5 days?
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HRCastle (@hrcastle) reported@virginmedia is there an issue in BH21 area? I’ve given up trying to speak to a human on phone or live chat. I’ve had WiFi issues for the past week.