Virgin Media outages and service status in Holywood, Northern Ireland
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- Virgin Media generated 0 outage signals in the last 24 hours around Holywood, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (67%)
- TV (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Holywood, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holywood, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Holywood, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Lisburn, Bangor, and Newtownards.
Community Discussion
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Virgin Media Issues Reports Near Holywood, Northern Ireland
Latest outage, problems and issue reports in Holywood and nearby locations:
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Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland@virginmedia I'm not a customer thank God. The complaint was with your construction teams obviously completing half arsed work.
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David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland.@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom
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Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland@philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!
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Paul Hamill (@Pacman4370) reported from Whiteabbey, Northern Ireland@virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎
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Sir Bee (@beezlebum) reported from Whiteabbey, Northern Ireland@virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.
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Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland@virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint
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Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland@virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Pete Kirk (@peterhkirk) reported from Ballyclare, Northern Ireland@virginmedia Having spent nearly three hours tonight trying to speak with someone with no luck I would like to know how customers get in touch, how they can get a solid service and when @virginmedia will cop onto what is acceptable as a business provider?? 😡
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Tom Rowntree-Finlay (@Tom_R_Finlay) reported from Newtownabbey, Northern IrelandCannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.
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Diane Holt (@DianePetherick) reported from Newtownards, Northern Ireland@virginmedia my home phone is constantly not working, causing distress to my elderly mum. Trying to ring your 'helpline" today the recorded message is unintelligible. Any chance of help here?
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kimbo (@isabelsbaby) reported from Castlereagh, Northern Ireland@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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Conor Donnelly (@DonnellyWAFC) reported from Lisburn, Northern Ireland@virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.
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Stuski (@stuartwfrobbins) reported from Bangor, Northern Ireland@virginmedia Hello, Broadband service isn’t currently down, postcode BT20 4NS, I have rebooted router, and tried to call, but it says offices are closed. Please investigate/ fix.
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🎧Jarlath🎙️ (@DJJarlath) reported from Newtownabbey, Northern Ireland@virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland
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Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland@virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!
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Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland@virginmedia any idea why Broadband and TV are down all day today in BT8?
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Leonard Totton (@lennylinfield) reported from Belfast, Northern Ireland@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland@virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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UTV1874 (@neiloco76) reported@virginmedia Haha no thanks, no followers and only been on here since this month, how ****** stupid do you think I am, email and phone number, nah do one scammer 🖕🖕🖕
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CD (@WatchingMan96) reportedHas the Virgin Media player just decided to **** itself the last few days? Constant buffering and a dozens ads on every break! It’s an absolute headwreck. #LoveIsland
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michelle nunn (@shellenunn) reported@virginmedia Waste of time calling them passed from department to department told can’t give a date or of date is given NO construction DONE have asked about compensation told have to wait u tol service is activated and told be patient may - Aug I think that is patient and a joke
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safcpete 🇬🇧🏴 (@safcpete67) reported@y_alibhai @virginmedia The arrogance. You don’t get preferential treatment Yasmine due to your ‘awards’. Btw If you agree with SM ban for kids meaning we will all have to sign in to access SM then get used to this.
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Kari 💋🤍 (@KariJaexo) reportedIts time to switch Wifi from Virgin Media cause why the 2 days im WFH im getting wifi issues!!!!!!!!!
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Some-Nick1976 (@Some_Nick1976) reported@virginmedia, why is your Internet consistently awful at this time every single night
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Seán Ó Raghallaigh (@RaghallaighJ) reportedthis split screen bullshit of showing ads during live games on Virgin Media is awful
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Dan Stevens (@DanStev14730264) reported@virginmedia Hi have you tried to resolve this issue yet pls
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Craig Peachey (@mrpeach1985) reportedSince the power cut on Saturday my @virginmedia broadband has been poor. Constant connection drops. Missed Kanes winner coz of it! Raging!
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Carrie Walsh (@carrie_walsh_) reported@virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?