Virgin Media Outage Report in Holywood, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Holywood, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holywood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Holywood, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Lisburn and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Holywood, Northern Ireland
Latest outage, problems and issue reports in Holywood and nearby locations:
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David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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Sean McIlhatton
(@eSean_SZN) reported
from
Belfast, Northern Ireland
@virginmedia It says no known issues
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Jennifer McKiernan
(@_JennyMcKiernan) reported
from
Belfast, Northern Ireland
@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
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Robert Mulligan
(@RobertMulligan5) reported
from
Belfast, Northern Ireland
@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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Leonard Totton
(@lennylinfield) reported
from
Belfast, Northern Ireland
@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia your broadband is a heap of **** . Cakesmackers
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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Jane Emir Holohan
(@JaneHolohan) reported
from
Belfast, Northern Ireland
@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
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Sandra Deane
(@SMDeane) reported
from
Castlereagh, Northern Ireland
@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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K-J 🇸🇪🇪🇺🇬🇧🇳🇵
(@Eggstones) reported
@virginmedia hi. I'm trying to download a programme on the TV control app but Im getting this error: maximum streaming reached. Try again. Any idea why this is happening? I'm on my home network using an Samsung Tab s3.
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Becca Robb
(@RobbBecca) reported
@virginmedia strikes again! Yet another situation where one call handler says she's fixed a problem, then today I'm told the fix couldn't happen. Then when I asked for the date my contract is up, they told me September, which again is wrong, should have been July or August...1/2
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RazzleDazzle.. (ryan) (slothdad22)
(@Waiting4Friday4) reported
@virginmedia I tried but it's been over 10 years since the account was set up account, tried various but tbh my kids have killed 20% of my brain. Is there no other way I can check it's still a problem esp weekends
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JackkBNDT
(@BndtJackk) reported
@virginmedia I have also rang 3 times and the second time i rang to complain the lady put the phone down on me so i want to make a complaint about her. For my first month with you your customer service has been shocking so far! Should of stayed with Sky!
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Durbin Watson
(@durbinwatson79) reported
Don’t bother buying @virginmedia 1gb broadband. Has never been above 100mb for me, and is more typically 50-75mb. 30min wait time on helpline. Complete lemon.
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timothy murray
(@wilderskydog) reported
@virginmedia Done that also tried manually selecting Virgin phone network .
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Ellyn Somerville
(@Ellyn106) reported
@virginmedia Please can someone contact me regarding this outstanding issue
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Jason Munday
(@j_amunday) reported
@virginmedia No - I have tried multiple browsers on different devices- private browsing etc still no joy. This is a really terrible start for a new customer. Seemingly this is a well known issue and has been happening for a prolonged period of time for a number of new customers 😡
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Rob White
(@robwhite70) reported
@virginmedia Currently says no issues.. although router has dropped connection several times last night and this morning..
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Siobhan Brown
(@siobhanraye) reported
@virginmedia Instalcom cut by accident, rang Virgin and wrong problem got recorded, Thursday tweeted and engineer came Sat! He can’t do- Kellys Communication apparently on way… when????