Virgin Media

Virgin Media Outage Report in Bangor, Northern Ireland

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The latest reports from users having issues in Bangor come from postal codes BT20.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bangor, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bangor, Northern Ireland 12/13/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bangor, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Bangor, Belfast and Newtownards.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewtownabbey Wi-fi
United KingdomBangor Internet
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomNewtownards Internet
United KingdomBelfast TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bangor, Northern Ireland

Latest outage, problems and issue reports in Bangor and nearby locations:

  • Rightpeg PeteB (@Rightpeg) reported from Castlereagh, Northern Ireland

    Worst part of being on hold to @virginmedia is having to listen to Coldplay ☹

  • darrenMaginnes Darren Maginnes (@darrenMaginnes) reported from Belfast, Northern Ireland

    @virginmedia what’s the issue with your internet, this is two weeks in a row that you’re servers have had problems, how do you feel taking customers money and them not being able to use it then putting the charge up!!!

  • ph_otographer Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Belfast, Northern Ireland

    @virginmedia Not working since I installed the new sim on Saturday!

  • d_pelissier David Pelissier (@d_pelissier) reported from Belfast, Northern Ireland

    @virginmedia another weekend, another outage... If that's to be the new normal, then perhaps your competitors will be better at handling it. #NoWiFi

  • Domsball Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia Wish I could tell you it was better. But the internet is going on and off every few minutes. The service has been good for the last couple of months but since yesterday evening it has been terrible. Sorry.

  • Mark_G_J_R Mark McCourt (@Mark_G_J_R) reported from Belfast, Northern Ireland

    @Ofcom any chance you can have a look at whats going on with @virginmedia, I have logged a complaint with you, unable to get a response from them other than platitudes on their twitter account. I

  • eastbelfastgirl Ash Patterson 🌈 (@eastbelfastgirl) reported from Belfast, Northern Ireland

    @virginmedia Can someone get back to me please, my TV service is off and my broadband

  • ph_otographer Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Belfast, Northern Ireland

    @virginmedia Calls and texts are fine data is the problem can't even use the old SIM it has been cancelled! Tried getting through on 789 but just can't get through!

  • skelf73 Graham (@skelf73) reported from Belfast, Northern Ireland

    @Omi1974 @sky @virginmedia Sounds like it's a sync issue. Hopefully reset should sort it. If it's one device try connecting with wps button. Should be front of hub and there should be one on ur Q box. Press n hold the one on hub for a few sec then same for Q box.

  • Ard_Macha Árd Macha (@Ard_Macha) reported from Belfast, Northern Ireland

    @virginmedia Still slow.

  • paboy113 Paboy (@paboy113) reported from Belfast, Northern Ireland

    Broadband is so frustrating. Family going nuts! I’m sure VM staff are trying their best to fix but not good enough. Been on off on off in BT4 (Belfast) for weeks. Router switched on and off with no improvement. Seriously thinking of closing top home package account.#virginmedia

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia @Ofcom Just rechecked with VPN off - absolutely no better !!! But I need the VPN because the assigned IP address is blocked on some websites and @virginmedia are telling me it’s not their problem !!! @ofcom is this the way a service provider should behave - 3hours in the phone yesterday

  • 87Patthehammer Patrick (@87Patthehammer) reported from Belfast, Northern Ireland

    @virginmedia I absolutely detest your broadband... your online app... your website... your stupid wee robot questionnaire thingy, it’s as useful as a glass hammer 😡🤬

  • Mark_G_J_R Mark McCourt (@Mark_G_J_R) reported from Belfast, Northern Ireland

    @creppermint @virginmedia 2/ maintenance or scheduled maintenance, but just turning it off no warning when people are trying to work from home is just poor service. The website is useless, no faults showing and call centres closed, no way to contact them...

  • ph_otographer Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Whiteabbey, Northern Ireland

    @virginmedia They left me to fend for myself, the new sim wiped out my APN settings, @virginmedia were no help at all, got settings from a third party 😱

  • aarongreenaway7 Aaron Greenaway (@aarongreenaway7) reported from Bangor, Northern Ireland

    @virginmedia Still not working. Getting the error code on sky sports

  • ph_otographer Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Belfast, Northern Ireland

    Data on new sim @virginmedia mobile not working and can't get through on the phone 😱

  • lorenshanxn LAUREN SHANNON (@lorenshanxn) reported from Belfast, Northern Ireland

    @fashiontrain @virginmedia This is why I left them never got the internet speeds they promised the whole time I was with them

  • Mark_G_J_R Mark McCourt (@Mark_G_J_R) reported from Belfast, Northern Ireland

    @virginmedia BT5 Belfast 7 hour outage, any chance we could get an estimate on when this will be fixed, or even an acknowledgement from your status checker that there is a problem, constant problems for the past month.

  • rbarkley82 Robert Barkley (@rbarkley82) reported from Belfast, Northern Ireland

    So cancelled my @zeninternet order last Wednesday when they failed to activate on time, went to @virginmedia instead, activated yesterday. Asked Zen to confirm they have processed refund and still to hear back... Would def stay away from them, nothing but problems from start!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • welshwa81518941 @welshwarrior (@welshwa81518941) reported

    @virginmedia Ramon rang me & he told me he was satisfied there was no evidence supporting my complaint- Get lost Jill- CISCAS time for arbitration. I have thousands of customers2 deal with & we're done. I'll email u. Email address? I heard him typing- i've sent it. NO NO NO- NOTHING Ramon

  • BrightonBetter Better Brighton (@BrightonBetter) reported

    @virginmedia I’ve tried that option and it’s currently a ‘no response’ service. I can’t get an answer on your phone lines and your text message service isn’t available either. How can you be contacted please?

  • jillladelus1 jill adelus (@jillladelus1) reported

    @virginmedia I can find O gmail from Ramon & my request4 written correspondence (because of my disability) is ignored. @Virgin Manager tells me he'll ARRANGE my compensation- 'leave it with him'- that's a verbal CONTRACT & Ramon closes my complaint I don't think @Virgin cares.

  • VanessaParnell victoria 💜 (@VanessaParnell) reported

    @virginmedia Hi yes I’ve done all the usual stuff. It was fine until an engineer came to put a cover on the box now it doesn’t work after about 12am and all my WiFi connects to next doors first rather to ours. I have to use my package up through the night and when it it available it’s slow af

  • Pete71Woodcock Pete Woodcock (@Pete71Woodcock) reported

    @virginmedia Work was taken out on the 5th but speed never changed

  • badassscotsman BigYin😜 (@badassscotsman) reported

    @virginmedia @libertyglobal virgin media customer service your a utter utter joke. My mother and father's direct debit to you canceled. My grans D.D cancelled My sister cancelled her D.D. You want to mess us about for bloody 6 hours calling and you hanging up.Joke

  • C0NKS Chris Connor (@C0NKS) reported

    @fin_father @virginmedia Dave, Virgin done the same to me, however I purchased additionally a Netgear Nighthawk router and just use the virgin box as a modem. Able to jump between 2.4 and 5 seamlessly and set up guest Wi-Fi. Better speeds than their **** router. Money well spent and saved the frustration

  • Edd_ Edd (@Edd_) reported

    @virginmedia Hi, we’ve moved house and wanted to take our broadband service with us. We were told it would be 11 days for the installation. The night before the date it was rescheduled by text message to 3 weeks later.

  • Rcl1Rcl1 Our Sea Elle (@Rcl1Rcl1) reported

    @O2 How do i activate volt? O" app just has 'join virgin media' option. Im already and O2 & virgin customer. tnx

  • sharmawoman You’ll never walk alone (@sharmawoman) reported

    @virginmedia l am sick of staff telling me internet service will resume in 12 hours, 24 hours, 48 hours but weeks later l'm still waiting!! Has anyone bothered to claim refund because they don't make it easy? I'm researching to move to another company!