Virgin Media Outage Report in Bangor, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bangor, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Carrickfergus and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bangor, Northern Ireland
Latest outage, problems and issue reports in Bangor and nearby locations:
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Daniel Ryder
(@dryder11) reported
from
Belfast, Northern Ireland
@virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!
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Aaron
(@aaronmacn) reported
from
Belfast, Northern Ireland
@virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?
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Malachi O'Doherty
(@malodoherty) reported
from
Belfast, Northern Ireland
Is anypne else having trouble with @virginmedia or is it just us and oyr crap new #hub4?
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Ross kane.
(@rossthomaskane) reported
from
Bangor, Northern Ireland
@virginmedia the wifi connection in our home has been terrible the last few months. Anytime my mum calls she gets frustrated because she doesn’t understand the questions, but she is the only person staff will talk to as she is the account holder. Any suggestions??
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Robert Andrews
(@niscaffolding) reported
from
Whiteabbey, Northern Ireland
@virginmedia Connection is terrible it was working when first put in but you had damage at a location that you fixed now it’s not working the TV or the kids can’t get online
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Paul Hamill
(@Pacman4370) reported
from
Whiteabbey, Northern Ireland
@virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎
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Robert Andrews
(@niscaffolding) reported
from
Whiteabbey, Northern Ireland
@virginmedia Still no WiFi in the house and no on hold for another 55min today all I need is an engineer out as the boost you keep doing is not working no matter how many times I boos reboot the system? I’m sure an engineer can solve the problem please just send one out.
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia paid my bill the app says I’ve still something to pay and shows 0.00 this is messed up please help
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liz
(@belfastkoala) reported
from
Belfast, Northern Ireland
@virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?
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Mr Ross
(@MrRossICT) reported
from
Castlereagh, Northern Ireland
@virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?
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Courtney Briscoe Photography📸
(@courtexplores_) reported
from
Newtownabbey, Northern Ireland
@virginmedia hi, I’d like to file an official complaint about a manager who refused to pass us higher than his position, tried to force us to cancel our service and threatened to close the case while it’s still unresolved
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.
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Stuski
(@stuartwfrobbins) reported
from
Bangor, Northern Ireland
@virginmedia Hello, Broadband service isn’t currently down, postcode BT20 4NS, I have rebooted router, and tried to call, but it says offices are closed. Please investigate/ fix.
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Ben McCabe
(@bernardmccabe) reported
from
Belfast, Northern Ireland
@virginmedia 4 days since internet cut off and still no sign of fixing it. While I’m paying a stupid amount for the privilege.
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Adrian Boyd
(@boyd_ar) reported
from
Jordanstown, Northern Ireland
@JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.
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Rob Tuomey 👑
(@RobTuomey) reported
from
Belfast, Northern Ireland
@virginmedia I’m unable to get any internet on my phone. I’ve had to log on to wifi to send this tweet. Is there something happening with the network at the moment?
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Lee Rutherford
(@LSRutherford) reported
from
Whiteabbey, Northern Ireland
@virginmedia How can I get help with an issue on my V6 box?
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Abbott
(@matt_abbott) reported
@virginmedia No to calls ant texts, just comes up Emergency calls only, not tried mobile data as on home wifi
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Meat-Head
(@MeatHead_Motors) reported
@virginmedia @TheresaOakley3 Whilst you waiting for other guy to put tv box horizontally What is direct line to customer retention please? Been on hold 20 minutes
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Lawrence ‘Chunk’ Cohen
(@G00NIES85) reported
@virginmedia As I’ve already mentioned… it’s always tomorrow, 4pm. It’s been a week. Just answer the Damn question please. WA72DS. What’s the reason for the week long absence of service? Why has there been no confirmation of the compensation? ITS BEEN A WEEK WITHOUT SERVICE.
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sophie
(@sophie30805597) reported
@virginmedia We have only spoken to unihomes. They have said each time that they cannot give us a tracking number. Last week they said it would be 3-5 days before a router came, today they said it would be 3 weeks. Yodel said they delivered but it never was.
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Ahron Asghar
(@AhronAsghar) reported
@virginmedia absolutely shocking service. Been waiting for a team to install for around a month. I keep getting passed from department to department who can’t give an answer as to why they haven’t been out! Not happy! 😡
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Steven Porter
(@ste_porter) reported
@virginmedia That is what I have tried and both times it seems to have failed. I do not want to go through the process again. Looking on the app for track complaint I get the following message "There's nothing to see here".
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Carl Wearmouth
(@CarlWearmouth) reported
@virginmedia Hi sorry no i have done this on numerous occasions and phone calls terminated every time i have written a termination letter to your Sunderland address and have received a letter stating they are looking into the complaint. I have not complained i have cancelled my contract
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Black n White
(@EC6572) reported
@ogWiked talk talk's almost as bad as virgin media
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suzieboop
(@whereuwelliebin) reported
@virginmedia Can I just clarify this. BT HAVE CONTACTED VIRGIN AND THEY HAVE STATED ITS ONLY PARTIALLY PORTED. HENCE LANDLINE PROBLEMS.
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Saiful Alam Bhuiyan
(@SaifulCuo07) reported
@virginmedia I have to give 30 days notice and I have to use the service till 2nd October. I said her that I called earlier and another agent told me that If I decided not to renew I can end the contract on 13th September. Unfortunately she didn’t want to hear or understand my view….