Virgin Media Outage Report in Bangor, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Bangor, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Newtownabbey |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bangor, Northern Ireland
Latest outage, problems and issue reports in Bangor and nearby locations:
-
Sean Steenson
(@seansteenson) reported
from
Belfast, Northern Ireland
Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia
-
Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
-
Rebecca Black
(@RBlackPA) reported
from
Belfast, Northern Ireland
@virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life
-
christine
(@christine160586) reported
from
Belfast, Northern Ireland
@virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.
-
Mark McLaughlin
(@MarkMcL60727750) reported
from
Bangor, Northern Ireland
@virginmedia can you tell me how to send back your NOT so super intelligent WiFi booster. It's crap, does not work and ever since we used it we keep getting kicked off wifi, both me and my partner. Internet speeds are worse on some devices.
-
Broc
(@Broc_Boyd) reported
from
Belfast, Northern Ireland
@virginmedia Belfast BT6 no issues showing on service checker but no connection
-
Pascal Stil
(@Pascalstil) reported
from
Belfast, Northern Ireland
@virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true
-
Emmet McDonough-Brown
(@EmmetMcDB) reported
from
Belfast, Northern Ireland
@okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.
-
Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.
-
Pascal Stil
(@Pascalstil) reported
from
Belfast, Northern Ireland
@virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you
-
🎧Jarlath🎙️
(@DJJarlath) reported
from
Newtownabbey, Northern Ireland
@virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland
-
Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.
-
Bobo Balti 🎩
(@bobobalti) reported
from
Belfast, Northern Ireland
@br_Fk5 @virginmedia Having same issue with Sky at in laws.
-
Micheal McGrath
(@Gregport1Mc) reported
from
Donaghadee, Northern Ireland
@virginmedia Recently got fibre installed but need some boosters to improve signal - please advise how to proceed
-
Annie Mc Cartney
(@Flomoll) reported
from
Belfast, Northern Ireland
Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.
-
Jazzyspurs
(@jazzyrath3) reported
from
Castlereagh, Northern Ireland
@virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.
-
Ian Moran
(@ianmoran) reported
from
Belfast, Northern Ireland
So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues
-
Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)
-
John Bell
(@johnpbell) reported
from
Bangor, Northern Ireland
.@virginmedia I’ve been waiting for 40 mins and counting. At no point am I told what place I am in the queue nor expected waiting times. Very poor. Can you please arrange a call back as I’m not prepared to wait those sort of times again with no idea of how long it’s likely to be.
-
John Bell
(@johnpbell) reported
from
Bangor, Northern Ireland
@virginmedia Broadband is very temperamental. I’ve tried all the suggestions, reset the hub etc. It fixes the issue temporarily but seems to often revert to very poor speeds. Hub 3. Sometimes speeds show as fine, but on all devices the speed is poor.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@TracyWoodley4 @virginmedia @Virgin Their service has certainly gone down hill and this issue with the call centre is a complete farce. If they can't even get their own internal systems sorted as a telecomms company what hope do we have? My contract is up in March and I will defo be leaving Virgin.
-
Based Taiwan appreciator / Tory corruption hater
(@MrLitstar) reported
@virginmedia I'd like have a stern talking to you, I want to ask why your service has been so goddamn unfit for purpose lately.
-
Andy horne
(@Andyhor07625216) reported
yet again ...virgin media comes through by cocking up are services ... how do they get away with it .now its a code 602 ..why do we pay £84 month for this ****
-
Ci Moulton
(@cimoulton) reported
@virginmedia You realise this is insane? I've told you in writing multiple times on multiple channels that I want to cancel. I've told a member of your team on the phone. Surely the onus is now on you to sort that out. How many hours do you expect people to sacrifice?
-
Ben Hart
(@TheRealBenHart) reported
from
Hillingdon, England
@virginmedia 2nd time this week that the broadband has been completely down! Fed up with being sent in circles by your telephone system. Your fault reporting seems to flip between acknowledging there is a fault and proclaiming no fault.
-
Fionn Leitch
(@_UrbanDiva_) reported
@virginmedia day 3 of no-one dealing with my cancellation. Seems your WhatsApp support has now fallen off and I am still no further forward with cancelling my account. Customer service is really at it’s all time low.
-
Fionn Leitch
(@_UrbanDiva_) reported
@virginmedia It did not. Still waiting. Day 3!! Appalled at this. WhatsApp support seems to have now fallen off.
-
Pankaj Tomar
(@PankajTomar777) reported
@virginmedia One of the worst customer support - keep getting calls to renew my contract when I already cancelled the contract and there is no respite on the cancellation fee !
-
mumrah
(@unstoppable_85) reported
@virginmedia 3/ I've logged an official complaint and even this department is incompetent and talking to me about the general price increase. Do you have any staff who can do their job before i get the matter deadlocked?
-
Ann Honey 💙
(@honeyfox27) reported
@Gerrykelly01 @MartinSLewis Exactly the same issue. I've discovered the @virginmedia Ooomph bundle lacks Ooomph...