Virgin Media Outage Report in Jordanstown, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Jordanstown, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Jordanstown, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Lisburn, Carrickfergus, Antrim and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
||
| Lisburn |
TV | |
| Newtownabbey |
Phone | |
| Newtownabbey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Jordanstown, Northern Ireland
Latest outage, problems and issue reports in Jordanstown and nearby locations:
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia any update on the cabinet outage in BT39?
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liz
(@belfastkoala) reported
from
Belfast, Northern Ireland
@virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?
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Rob Tuomey 👑
(@RobTuomey) reported
from
Belfast, Northern Ireland
@virginmedia I’m unable to get any internet on my phone. I’ve had to log on to wifi to send this tweet. Is there something happening with the network at the moment?
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Malachi O'Doherty
(@malodoherty) reported
from
Belfast, Northern Ireland
Is anypne else having trouble with @virginmedia or is it just us and oyr crap new #hub4?
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Stuski
(@stuartwfrobbins) reported
from
Bangor, Northern Ireland
@virginmedia Hello, Broadband service isn’t currently down, postcode BT20 4NS, I have rebooted router, and tried to call, but it says offices are closed. Please investigate/ fix.
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia paid my bill the app says I’ve still something to pay and shows 0.00 this is messed up please help
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Lee Rutherford
(@LSRutherford) reported
from
Whiteabbey, Northern Ireland
@virginmedia How can I get help with an issue on my V6 box?
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
When is @virginmedia going to be called to order by authorities. How is possible they get away with customers on hold for hours, broadband service levels vastly below power and to rub salt in, @virginmedia think it is acceptable to increase their fees? Enough is enough, @CISASUK!
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Adrian Boyd
(@boyd_ar) reported
from
Jordanstown, Northern Ireland
@JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.
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Mr Ross
(@MrRossICT) reported
from
Castlereagh, Northern Ireland
@virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia The status page says everything is ok but when I phoned the advisor said there was a problem in the area.
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Daniel Ryder
(@dryder11) reported
from
Belfast, Northern Ireland
@virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating
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Paul Hamill
(@Pacman4370) reported
from
Whiteabbey, Northern Ireland
@virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎
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Courtney Briscoe Photography📸
(@courtexplores_) reported
from
Newtownabbey, Northern Ireland
@virginmedia hi, I’d like to file an official complaint about a manager who refused to pass us higher than his position, tried to force us to cancel our service and threatened to close the case while it’s still unresolved
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Aaron
(@aaronmacn) reported
from
Belfast, Northern Ireland
@virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?
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Sam “Ace” Rothstein 🇪🇺
(@Conor1971) reported
from
Dunmurry, Northern Ireland
@martinmcnally53 @virginmedia I’ve been with @virginmedia for nearly 15 years but will be changing at the end of the contract time in March. Terrible service. Basically taking money for nothing
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Ross kane.
(@rossthomaskane) reported
from
Bangor, Northern Ireland
@virginmedia the wifi connection in our home has been terrible the last few months. Anytime my mum calls she gets frustrated because she doesn’t understand the questions, but she is the only person staff will talk to as she is the account holder. Any suggestions??
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
@virginmedia Having spent nearly three hours tonight trying to speak with someone with no luck I would like to know how customers get in touch, how they can get a solid service and when @virginmedia will cop onto what is acceptable as a business provider?? 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tunde
(@TFTP_Tunde) reported
@virginmedia I'm going to need an explanation why after 1 hour and 37 minutes on the phone, and four internal transfers, your staff decided to hang up the phone instead of actually providing anything that was promised or requested?
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Owen Mackie
(@OwenMackie2) reported
@virginmedia disgusting service from @virginmedia service installed and never worked properly asked to cancell and confirmed it was. Now being chased by collections for an outstanding bill and told the service is still active. Now been cut off the phone twice shocking service
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yas ➐
(@superstaryas7) reported
@virginmedia Won't be making anymore phone calls. Do I get paid for my time having to call in all the time? No! Do I appreciate being told all lies all the time? No! U want payment then u can come chase me for it. Ps, I can't get bad credit for this as proof is there that VM are in the wrong
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specialbrew
(@specialbrew10) reported
@virginmedia what absolutely shocking customer service,no WiFi and still won't help,but quick enough to take their money out of my bank
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clough92
(@nathanclough92) reported
@virginmedia Still no cheque and over an hour on hold. Terrible customer service.
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Reece Unsworth
(@UnsworthReece) reported
@virginmedia I did not. What kind of proof do you need? My new address is under a short term lodger kind of arrangement so my name isn’t down on the tenancy agreement.
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SillySingh 🌈
(@t_nagz) reported
@virginmedia I asked to log a complaint on the call but was told it was not possible, I was also told I wasn't allowed to speak to the manager, it's ridiculous I spent 90mins on call and now have to go to a website to log it - this is basically fraud
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wonky leg fella 🔰🇳🇱🇳🇱
(@CrutchUTD_) reported
@AskPS_UK @PlayStationUK @virginmedia I’ve not been able to use 5Ghz frequency bands on my PlayStation since tuesday and it lags a lot when I use 2.4. Any fix?
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James Hylands
(@jhylands) reported
@debswild @virginmedia Did you manage to cancel?
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man in a pit
(@ClimateWarDrums) reported
@virginmedia NO UPDATES. Yes FOR DELIVERY! Your manager on phone just LIED and said there was NO replacement hub booked & it was impossible to get one!!! After the agent before him CONFIRMED THE PROBLEM & REPLACEMENT HUB PROMISE !! I want out of my contract & any FEES/PENALTIES WAIVED!