Virgin Media Outage Report in Jordanstown, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Jordanstown, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Jordanstown, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Lisburn, Belfast, Newtownabbey, Carrickfergus, Antrim and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Lisburn |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Lisburn |
Internet | |
| Lisburn |
Total Blackout | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Jordanstown, Northern Ireland
Latest outage, problems and issue reports in Jordanstown and nearby locations:
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Gavin Wilson
(@nextofkindler) reported
from
Belfast, Northern Ireland
@virginmedia so we contacted u yesterday at approx 330pm to complain about service or lack of and after being bounced about, we were told a manger would contact us within a 2hour period. We are still waiting. Absolutely terrible customer service to date!
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@Ŀ❤ѴE_Antrim
(@Love_Antrim) reported
from
Newtownabbey, Northern Ireland
@virginmedia when is #Glengormley going to have an end to faults with #boardband. This morning again it's down why why why. Can someone tell me is BT @WeAreOpenreach a better service in Newtownabbey...
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia Virgin don't seem to offer any kind of resolution to customer problems. Not even a complaints dept phone number.
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tracey cooper
(@liltigger74) reported
from
Jordanstown, Northern Ireland
@virginmedia more time spent this weekend trying to fix your equipment , WiFi has worked for around 8 hrs since Friday . Why do your routers never last
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Gavin Wilson
(@nextofkindler) reported
from
Belfast, Northern Ireland
@virginmedia We have had new boosters sent out and recently a new hub to try to solve the problems but still they remain unresolved. This situation needs addressed as we are currently paying for a service that we aren’t receiving
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Britishgamerni
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
Streams over early Virgin media just went down no internet
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Agnieszka Golonka
(@a_golonka) reported
from
Whiteabbey, Northern Ireland
@jadey_voorhees @virginmedia Honestly they are horrible, we changed to sky. Their customer service is terrible, up to 1 h waiting on the phone after having to press all the options... just for them to put you on hold and hang up! Took me over 1 week of phoning to finally cancel the contract!
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia No! I have logged onto @primevideouk on another device and it works. So my account is fine. But it's not working on my V6 box and I have missed the first half of the match.
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia what's your number for complaints. There's is no option on the customer services menu
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Andrew Molloy
(@AndrewJMolloy) reported
from
Belfast, Northern Ireland
@virginmedia It’s not working again. Ran the equipment test and it has detected something is wrong. Checked all the cables and no issues there.
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Daniel Ryder
(@dryder11) reported
from
Belfast, Northern Ireland
Holding for 35 minutes for @virginmedia contact centre to try and find out why my WiFi is down guy finally answers asks my name then hangs up - absolutely furious! #terribleservice
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Oliver McGovern
(@Olliemac) reported
from
Carryduff, Northern Ireland
@stephendevenne1 I found virgin media sports. Must check RTE2. Can’t get it on the Sky Box here. They block the signal.
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia 3 issues. Virgin tv app slow to log in, doesn't show any of my paid channels. Broadband intermittent this week. Wi-Fi router range is poor in general. No signal in adjoining room.
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Sean D
(@seanddotmedotuk) reported
from
Belfast, Northern Ireland
@StephenStitt @virginmedia Their customer service team are fairly decent if you give them a call when they are available tomorrow. (They will probably ask you do do everything you've tried yourself though)
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Cllr Mal O’Hara (Castle DEA) Belfast
(@oharamal) reported
from
Belfast, Northern Ireland
@virginmedia I got through - 1 hour in total on the phone!!! Terrible to have to wait that long. Agent mistake to allocate a disconnect and move to my account. I’m not moving anywhere
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
After a poor response from Amazon. @virginmedia I move to Amazon on TV feather than on V6. Have you #virginmedia got any news or explanation for the poor quality of Amazon on VM V6 stb
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a grásta
(@eire_duchess) reported
from
Belfast, Northern Ireland
@virginmedia I’m having some issues singing into your website to check the status of an order for a new mobile phone contract can you please help
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Agnieszka Golonka
(@a_golonka) reported
from
Whiteabbey, Northern Ireland
@jadey_voorhees @virginmedia They really are, I don’t know how they still exist! Try sky, and because you work within abbeycenter guys will give you discount, they did for me as well. Means if any issues as well you don’t have to phone customer services, they will be able to sort it out for you on the spot!
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David Sedge
(@DavySedge) reported
from
Lisburn, Northern Ireland
@virginmedia Paying good money for a service that goes mute for no reason . Thanks
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Cllr Mal O’Hara (Castle DEA) Belfast
(@oharamal) reported
from
Belfast, Northern Ireland
@virginmedia I’m currently on hold at 38 minutes waiting to speak to customer service - apparently I’m moving house and reinstalling in Craigavon on 3rd December. I live in belfast and have not planned a move. Apparently resolved weeks ago but a flurry of texts yesterday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Montgomery
(@Davidm0nty) reported
@virginmedia is it acceptable to share or discuss a customers account details with another customer? Still waiting on a response from your customer services #GDPR
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Gemma Redford
(@GemRedford_FMN) reported
2yrs of trouble with @virginmedia. Every solution is to upgrade,£120 a month yet out of date equipment,buffering,no ondemand/catch-up.Ring to cancel & 5 depts all try upgrade.Give notice and WiFi goes off every 5 mins,is this a ploy to get us to ring again so you can try upgrade?
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Chirs Rawley
(@RawleyChirs) reported
@mattgreencomedy @virginmedia Wait until you try and cancel! that's when the fun really begins. An absolutely disgraceful company.
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First Space Lord Kotch
(@kotch_the) reported
@mattgreencomedy @virginmedia Had more power cuts and other issues this year than since I moved to Kent 7 years ago. (5 power cuts, 2 serious internet outages versus 0 power cuts and 1 brief mobile phone issue). Almost like the infrastructure is falling apart and nobody gives a ****.
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Dougie Todd
(@DougieTodd) reported
@JazzerStix @virginmedia I wouldn't bother. I've sent 3 online complaints to them in the last 2 months - they don't call you and don't actually deal with your complaint properly. Latest response was that they suggest I call when I've been getting nowhere with them on the phone already. Another 2hr call!
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
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KerryM
(@KerryMWales) reported
@virginmedia And under data protection rules it is your responsibility to ensure I have opted in not for me as a customer to have to ‘opt out’ anyway.
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Rod Barnes
(@RodBarnes1) reported
@virginmedia I HATE VIRGIN MEDIA. THEY SUCK. MY BROADBAND SUCKS. IT TOOK 10 MINUTES TO UPLOAD THIS.... PROBABLY.. I GAVE UP WAITING SO MAYBE IT NEVER DID...... COUNTING THE DAYS UNTIL I CAN CANCEL MY SUCKY VIRGIN MEDIA BROADBAND. DIAL UP HERE I COME.
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Joe Mckeown
(@joe_mckeown2001) reported
@VirginMedia sort your **** internet out
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Neil Crawford
(@NCWellFit) reported
@virginmedia I’m not giving up precious time to just go through the same process & achieve nothing. You continue to ask questions & when I repeat my answer; yet again, you do nothing. Please read the notes, see just how embarrassing your service has been, & have someone contact me directly.