Virgin Media Outage Report in Jordanstown, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Jordanstown, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Jordanstown, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Newtownabbey |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Jordanstown, Northern Ireland
Latest outage, problems and issue reports in Jordanstown and nearby locations:
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
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Leonard Totton
(@lennylinfield) reported
from
Belfast, Northern Ireland
@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Sean Steenson
(@seansteenson) reported
from
Belfast, Northern Ireland
Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company
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Pascal Stil
(@Pascalstil) reported
from
Belfast, Northern Ireland
@virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you
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Jane Emir Holohan
(@JaneHolohan) reported
from
Belfast, Northern Ireland
@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
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Ian Moran
(@ianmoran) reported
from
Belfast, Northern Ireland
So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia your broadband is a heap of **** . Cakesmackers
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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Bobo Balti 🎩
(@bobobalti) reported
from
Belfast, Northern Ireland
@br_Fk5 @virginmedia Having same issue with Sky at in laws.
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.
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Jennifer McKiernan
(@_JennyMcKiernan) reported
from
Belfast, Northern Ireland
@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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Jazzyspurs
(@jazzyrath3) reported
from
Castlereagh, Northern Ireland
@virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leena Gupte
(@LeenaG) reported
It's all a bit of a fix isn't it? How can knowing your package details be a security question when @virginmedia routinely changes your package on you without your consent and then uses it as a excuse to start charging more? Surely security questions should be something I choose?
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yas ➐
(@superstaryas7) reported
@virginmedia yet AGAIN, you're causing me to disconnect from matches in #FIFA22 due to the poor service I'm receiving!!! This is absolutely shocking & embarrassing! Having this many disconnects results in EA giving out sanctions btw! (Happened to me last year)
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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Leena Gupte
(@LeenaG) reported
Properly bored now @virginmedia What happens if I just cancel my direct debit and mail back your stuff? Can we consider the account cancelled? I promise not to buy any of your services ever again?
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B E A N I E 🦊
(@Beanieee) reported
.@virginmedia You are USELESS. Someone needs to call me right now to discuss removing the cancellation fee due to your horrendous service.
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Samantha
(@Wee_Sammy_xoxo) reported
@virginmedia What exactly is the point of this page if you don't help? There was no point in me telling you my issue what so ever. The line is active so service should not have been switched off. Especially if it isn't my fault they changed my installation date.
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Alexandra Gill
(@Alexand46027896) reported
@Ofcom I am trying to help my mum recover an email account that @virginmedia have just deleted without notice even as she cancelled her virgin media account 4 yrs ago. I was advised to complain and get a deadlock letter but they won't oblige. Any advice?
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stephen halliwell
(@steviehalliwell) reported
@virginmedia Morning, yes I tried again this morning because it was down again. An engineer is coming again on Friday. I just hope he understands that it is most likely the cabling size from the junction box as we are the quite a distance away. It’s certainly not the hub.
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Stephen
(@bigstevie_67) reported
@virginmedia It is a replacement! I've been onto them again and I'm getting a free v6 with free Activation now. This has been ongoing for months with pixellation so I'll be after recompense for loss of service. Who or how do I contact about that?
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Christine Carroll
(@Chrisca50) reported
@virginmedia Many thanks, I have tried this link and there seems to be no problems in my area so must just have been a glitch