Virgin Media outages and service status in Jordanstown, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Jordanstown, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 23, 5:24 PM GMT+1.
- TV (68%)
- Internet (23%)
- Total Blackout (6%)
- Wi-fi (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Jordanstown, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Jordanstown, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Jordanstown, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Antrim, Newtownabbey, Lisburn, Bangor, and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 19 hours ago |
|
Antrim
|
Internet | 3 days ago |
|
Belfast
|
Internet | 5 days ago |
|
Belfast
|
Internet | 7 days ago |
|
Belfast
|
TV | 7 days ago |
|
Belfast
|
Internet | 7 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Jordanstown, Northern Ireland
Latest outage, problems and issue reports in Jordanstown and nearby locations:
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Diane Holt (@DianePetherick) reported from Newtownards, Northern Ireland@virginmedia my home phone is constantly not working, causing distress to my elderly mum. Trying to ring your 'helpline" today the recorded message is unintelligible. Any chance of help here?
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Pete Kirk (@peterhkirk) reported from Ballyclare, Northern Ireland@virginmedia I accept more customers are working from home including myself however after a year I would expect a company such as @virginmedia to adapt and do everything within their powers to improve their service, not worsen!!??
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.
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Jon (@DarkOldWolf) reported from Belfast, Northern Ireland@virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?
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Margaret Dunlop (@lab_animal) reported from Belfast, Northern Ireland@virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !
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Geordie On Your Radio 📻🔊 (@radiogeordie) reported from Ballyclare, Northern Ireland@virginmedia any update on the cabinet outage in BT39?
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Martin Moore (@Liver4breakfast) reported from Belfast, Northern Ireland@virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.
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Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland@virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff
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Annie Mc Cartney (@Flomoll) reported from Belfast, Northern IrelandJust another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.
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Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland@asa_thorp Virgin Media are worse to cancel, believe me.
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The Leeds Enthusiast (@EnthusiastLeeds) reported from Bangor, Northern Ireland@virginmedia Have broadband/@Tv issues CS9004 connection problem. Chat function won't take any more messges
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Den (@DenMagic) reported from Dunmurry, Northern IrelandDown again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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🎧Jarlath🎙️ (@DJJarlath) reported from Newtownabbey, Northern Ireland@virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland
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Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland@virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help
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Pete Kirk (@peterhkirk) reported from Ballyclare, Northern IrelandWhen is @virginmedia going to be called to order by authorities. How is possible they get away with customers on hold for hours, broadband service levels vastly below power and to rub salt in, @virginmedia think it is acceptable to increase their fees? Enough is enough, @CISASUK!
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Lee Rutherford (@LSRutherford) reported from Whiteabbey, Northern Ireland@virginmedia How can I get help with an issue on my V6 box?
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David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Phillips (@tiger20004) reported@nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.
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COYS (@KAY7COYS) reported@virginmedia are the worst internet provider. Wouldn’t recommend at all.
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UAVHive (@UAVHive) reported@Benleo I have worked in telecoms customer service so can vouch for Virgin Media being (in my view) the worst in the industry. They billed me twice for a single month & made me pay for equipment I'd already returned. I was overjoyed to cancel.
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Amy Heppingstall (@AmyHeppi) reported@quickmediauk I’ve had problems with virgin media WiFi for 6 months now and I can’t keep going like this I’m going to loose my job
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Michael (@MICKLE_M) reported@virginmedia could you please supply me with a contact number please. You are telling me I have to upgrade to anew box , however when I sp yourself 2 remote controls rather than 2 boxes. Your app is ridiculously poor. Give me a number please
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Gregor McAbery (@GregorMcAbery) reported@rpd_pacer @virginmedia Sad rule applies, comms companies are truly awful at comms and fixing stuff.
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jamie (@JMRGBY_) reported@MICHAELEMERS0N @virginmedia It’s pathetic. What could have happened to warrant approximately 8 days before a fix can happen??
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David Cooper (@TeessideDCooper) reported@virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.
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Rob Lawler (@RobLawler840229) reported@virginmedia I have been on the home today and advised of the fault in my area if the fault is not fixed by the 26th that will be 2 weeks without any internet service as I have broadband and tv but as the broadband is down the tv won’t work
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Dave (@DaveWW1877) reported@virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager