Virgin Media

Virgin Media Outage Report in Jordanstown, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Jordanstown, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Jordanstown, Northern Ireland 10/27/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Jordanstown, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Lisburn and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomLisburn Internet
United KingdomBelfast Internet
United KingdomBelfast Internet

Community Discussion

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Virgin Media Issues Reports Near Jordanstown, Northern Ireland

Latest outage, problems and issue reports in Jordanstown and nearby locations:

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    Yet a new LOW in crappy “customer service” from @Virginmedia - letter saying they have been trying to contact me (still waiting for a callback from 26/8/20) no attempts made and to text a number to get someone to contact me ...... guess what an automated system that gets

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia I didn’t say it was an instant response service !!! I said that YOUR COLLEAGUE said they couldn’t access account information on social media !!! So they were lying then? This would seem the case if you are now asking me to provide the complaint reference?

  • J_el9 Jen Elwood (@J_el9) reported from Belfast, Northern Ireland

    @virginmedia WiFi down every day now, engineer out this morning, outage in area (BT5) , 4pm fix, box on the street needs seen too. 20 years old! 3 households all told different stories.. get it sorted! One neighbour on hold for over 60 mins only to be hung up on! 😡😡

  • AndrewJMolloy Andrew Molloy (@AndrewJMolloy) reported from Belfast, Northern Ireland

    @virginmedia The @All4 app has not been working for 2 days now. Is this a service wide fault, or something wrong on our end?

  • davmacfc Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia No it’s not fair at all John, I’ve been a loyal customer of virgin for quite a few years and the price increases along with the differential to new customers have got too much. Soon to be an ex customer if I can get through to your call centre @skytv any thing you can offer

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia No I did not “tweet you” about the complaint I was agreeing with another customer & saying that I am having the same experiences-YOU responded to that tweet by asking for the complaint implying you were actually going to do something which you have not!! Further proving my point!

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia (And watch all will go quiet they like to make a public show of responding but because I’ve called out @Virginmedia on their crap service - they now won’t respond !!! )

  • davmacfc Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia Easily enough prevented just treat a loyal customer appropriately

  • davmacfc Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer

  • davmacfc Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia can you please explain why the best price as a loyal customer for years is 30 pound more expensive than a new customer. Can’t even get through to right department to cancel

  • carey_jonathan Jonathan carey (@carey_jonathan) reported from Belfast, Northern Ireland

    @virginmedia Broadband **** itself for 10/15mins. Same this last week. Glad I signed up for another 18 months and paying £3 extra a month for this muck

  • bertskill Bertie Skillen (@bertskill) reported from Whiteabbey, Northern Ireland

    @virginmedia is there a problem with broadband in BT161GA area, Internet not working??

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia Why would I do that!? I am still waiting for a response through a formal complaint from 4 months ago and I am still waiting for that call back from 26/8/20 !!!! YOU DO NOT TREAT CUSTOMERS WITH RESPECT!! People should avoid using your company !! And I will continue to share that!!

  • itsadam0202 Adam (@itsadam0202) reported from Lisburn, Northern Ireland

    @virginmedia ****** FIX IT

  • EitherWalnut Lauren 🐝 (@EitherWalnut) reported from Comber, Northern Ireland

    Assignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    Is anyone else having issues on Virgin Media broadband. Some sites not browsable. Dropbox sync not working. They are all okay when I drop to 4G via iPhone.

  • leighcampbellco Leigh Campbell (@leighcampbellco) reported from Bangor, Northern Ireland

    @virginmedia I’ve been trying to get a pac code from you for days . And at every turn I can’t , always a problem , technical issues , tried messaging , texting everything. . Tried Contacting the centre and many closed but I can’t wait 45 minutes To speak to someone ..

  • carey_jonathan Jonathan carey (@carey_jonathan) reported from Belfast, Northern Ireland

    @virginmedia Aye, sure I've nothing better to do that sit for 45mins on hold. How about you call me? Your customer that you're not providing a service for!

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Belfast, Northern Ireland

    @virginmedia Also, on the Virgin Media support forums, loads of people complaining text cancelling isn’t working either, hence I wrote.

  • AndrewJMolloy Andrew Molloy (@AndrewJMolloy) reported from Belfast, Northern Ireland

    @virginmedia Any update on this? No reported faults, restarted my virgin box, @All4 app still not working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottS1974 Scott (@ScottS1974) reported

    Thanks @virginmedia Told I have to pay a fee to cancel when I’m out of contract and have been a customer for 18 years .... way to go for loyalty 😡😳

  • iainroberton iain roberton (@iainroberton) reported

    @virginmedia Thanks. It’s a shame, because normally the service is great.

  • iamjohnheatley John Heatley (@iamjohnheatley) reported

    @virginmedia And I thought Sky weren’t great with their broadband service....at least I could get to the installed with them.....

  • sarahlou7 Sarah Boiardi 🤌 (@sarahlou7) reported

    @virginmedia I was due a call back at 6pm this evening (as your systems when down on my call yesterday and the team member couldn't do anything) and have not heard from anyone?

  • ArtFulsome ArtFulsome (@ArtFulsome) reported

    @virginmedia how long will this broadband outage last?? Not acceptable as WFH. Sort this out.

  • ChairborneG G (@ChairborneG) reported

    @virginmedia That was the intial complaint. Now it’s all snowballed from the customer support. You just keep lying about a manager calling me. Lied about raising a complaint I was given a made up number. Want to raise with CISAS U Refuse to process my GDPR SAR asked for since 17/01/2021

  • ingers831 Ingers83 (@ingers831) reported

    @virginmedia Ok the internet isn’t coming back on!! Help!!

  • scotinstowe Truth Will Out 🇺🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸 (@scotinstowe) reported

    @virginmedia can you please explain to me how I’m supposed to get a STAC code when my SIM card is broken and I’m trying to use your online function to fix this????

  • ChairborneG G (@ChairborneG) reported

    @virginmedia I will get the call transcripts from a SAR eventually. ICO will just enforce it. Then I will raise a complaint that will be upheld. It will become an aggravating factor. Also u refused to raise a complaint for the customer service. Telling me I can only have 1

  • twentystitches millie (@twentystitches) reported

    @virginmedia Hi I called your help line and all it said was to restart my router. That didn’t work and I need to speak to an actual person to solve my wifi issues. Please help I need it for work. Thanks.