Virgin Media Outage Report in Dunmurry, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunmurry, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunmurry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Dunmurry, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Ballynahinch, Belfast, Lisburn, Carrickfergus and Antrim.
City | Problem Type | Report Time |
---|---|---|
Newtownabbey | TV | |
Ballynahinch | Phone | |
Newtownabbey | Internet | |
Belfast | Internet | |
Belfast | Internet | |
Belfast |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunmurry, Northern Ireland
Latest outage, problems and issue reports in Dunmurry and nearby locations:
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david jackson
(@davidtacko7) reported
from
Newtownabbey, Northern Ireland
Can't wait to cancel virgin media terrible broadband and wifi
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia tried twice to cancel my services with you on hold both times for over 25mins - this is not the way to encourage customers to stay - just gonna cancel my direct debit !!! You can take this tweet as my 30days notice !!!
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia @virginmedia unfortunately 8am is not a suitable time the evening is a time I would expect to be able to speak with someone in customer service
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Sam Morgan
(@SamSJMorgan) reported
from
Belfast, Northern Ireland
Virgin Media called to offer me Sky Sports for £15per month and I'm literally waiting to see who we sign before I decide if I'm gonna pay to watch us get our pants pulled down every other week.
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Peter Reid
(@ReidWeb) reported
from
Lisburn, Northern Ireland
@dearbhaiiile @virginmedia They seem to have no concern for accessibility either, with phone support pretty much being the only option. Not great for those who are hard of hearing or have a communication difference IMO.
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia Yes says to call the customer service number to make changes have also tried the online chat but no good! This is the shocking service for the second night in a row
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@beatlebaby84 @virginmedia With all these services I record the time, explain I'm busy and ask them to credit me £20, they never do, but often they'll credit £10 or £8, always worth a try!
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Lainey Smiley⚫
(@Lainey_Smiles) reported
from
Castlereagh, Northern Ireland
@virginmedia Nope, very happy with my Virgin broadband, been a customer since you were Cabletel, wouldn't go anywhere else! Thank you, L 😀
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Jim Doran
(@jai_dee) reported
from
Belfast, Northern Ireland
@virginmedia I've already reported both issues. It's highly frustrating that a fault with one service knocks out everything.
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Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia twice now in a week where i have had no tv/broadband , once when it was off for over 12 hrs and now it suggests we wont have a service until 4pm tomorrow. Not good enough. I pay a subscription to watch live sport and i cant watch it. I want some form of compensation
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Peter Whibley
(@colorblindjames) reported
from
Castlereagh, Northern Ireland
@virginmedia I’m having broadband service issues. I’ve run a test on my equipment and no problem was detected.
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Dominic Sherry Adams
(@93DominicSF) reported
from
Belfast, Northern Ireland
@virginmedia customer service is atrocious! Meant to be open to 8PM...but advisors just hanging up the phone instead of answering. Asking us to leave...
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Andrew Clarke
(@andycno1) reported
from
Lisburn, Northern Ireland
@TSSNI @virginmedia completely disgusted by Virgin Media. Have recently taken out 3 phones on contract bringing it up to 4 on the account. One stops working less than a month after buying it and now they are looking to charge me to fix it before even looking at the phone.
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Andrew Clarke
(@andycno1) reported
from
Lisburn, Northern Ireland
Have had the phone sent back once and now two weeks later still awaiting a pack to send it off again. Been told just to go to @Apple and been hung up on twice. Hundreds of pounds a month being paid to @virginmedia and not even a hint of customer service!!!! Disgusting
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia again transferred into a hold music queue after telling the representative I didn’t want to be put in another queue #shockingservice #badcustomerservice @Ofcom will be getting a complaint logged
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TIM LOWRY
(@lowry_t) reported
from
Belfast, Northern Ireland
@virginmedia currently experiencing the worst customer service ever,started last week and still ongoing....simply unbelievable...if you want an insight please get in touch ...
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Andy.
(@andyweir93) reported
from
Castlereagh, Northern Ireland
@PhilipLennon @SkyIreland @VirginMediaIE Had exactly the same issue when we moved in here, Phil! Only to be told it would be another 4 weeks before an engineer could come out. Cancelled and went to @virginmedia - up and running 2 days after. Thank you. Good night.
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robert crawford
(@bertford) reported
from
Newtownabbey, Northern Ireland
@virginmedia No another one of your customers not getting help, paying for movie and not receiving it, then getting no help it reminds me of my time @ virgin
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Av
(@VizeAv) reported
from
Belfast, Northern Ireland
Please @virginmedia I need to cancel my service. Spent 35 mins tonight holding for this department and the agent dropped the call mid conversation #notgoodenough #pisspoor #customerservice
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Mike McGuckin
(@mikeni77) reported
from
Belfast, Northern Ireland
@MickRooksby @virginmedia Same for me along with sky one so looks like it's an issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen loader
(@LoaderHelen) reported
@virginmedia relatively new customer to @virginmedia So so disappointed, WIFI keeps dropping, and long customer service waits.....poor, very poor
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nathan davis
(@withnail69) reported
@virginmedia internet down NW3. Have another £78 a month and never answer the phone so I can’t leave
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Melanie Brown
(@SociableMelb) reported
@GeorgiaTurner @virginmedia Good luck getting through!! My experience has been getting passed around going through security every single time you speak to a new person + put through to disconnected service in Manchester(?!) and/ or being cut off after an hour on hold on multiple occasions.
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AnnMarie Murphy
(@AnnMarieMurphy3) reported
@VirginMediaIE anybody else having issues with virgin media Internet in Dublin 13. Service really bad the last 2 weeks.
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Premiere Strings
(@PremiereStrings) reported
@virginmedia I have made several complaints about being overcharged. Each time receive an email saying my complaint has been resolved??
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elliot
(@WardyE7__) reported
@oElevenn Virgin media was **** had worst pc and ping EU but got a beast pc now and sky <3
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Lootboy mexe
(@MexeEU) reported
@virginmedia help please
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Antony Howe
(@AntonyHowe7) reported
I can't stress this enough... @virginmedia Internet is absolute shite. I don't know whether its the internet itself, or their **** hubs.. But its bollocks.. Just go with BT or Sky
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ABritishGamerwithlag
(@DrFernsby) reported
If you're reading this and you are with @virginmedia I am here to tell you that virgin media are going to upgrade their docsis to 3.1. Soon by the end of the year so bandwidth will increase by a lot as help with the current overstretched system.
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin