Virgin Media Outage Report in Dunmurry, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunmurry, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunmurry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunmurry, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi | |
| Belfast |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunmurry, Northern Ireland
Latest outage, problems and issue reports in Dunmurry and nearby locations:
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@asa_thorp Virgin Media are worse to cancel, believe me.
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Bobo Balti 🎩
(@bobobalti) reported
from
Belfast, Northern Ireland
@br_Fk5 @virginmedia Having same issue with Sky at in laws.
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Andrew Thompson
(@thompo2010) reported
from
Lisburn, Northern Ireland
@philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!
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Annie Mc Cartney
(@Flomoll) reported
from
Belfast, Northern Ireland
Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.
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Michael Long
(@CllrMichaelLong) reported
from
Belfast, Northern Ireland
@superbowler4 @virginmedia They are terrible.
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Gerry McCrudden
(@BeauSooth) reported
from
Belfast, Northern Ireland
@virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day
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Ian Moran
(@ianmoran) reported
from
Belfast, Northern Ireland
So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues
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christine
(@christine160586) reported
from
Belfast, Northern Ireland
@virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.
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Anna Poland
(@Anna_McD91) reported
from
Belfast, Northern Ireland
@virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?
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Rebecca Black
(@RBlackPA) reported
from
Belfast, Northern Ireland
@virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it
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Conor Donnelly
(@DonnellyWAFC) reported
from
Lisburn, Northern Ireland
@virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.
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🎧Jarlath🎙️
(@DJJarlath) reported
from
Newtownabbey, Northern Ireland
@virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland
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Jazzyspurs
(@jazzyrath3) reported
from
Castlereagh, Northern Ireland
@virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.
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Broc
(@Broc_Boyd) reported
from
Belfast, Northern Ireland
@virginmedia Belfast BT6 no issues showing on service checker but no connection
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Pascal Stil
(@Pascalstil) reported
from
Belfast, Northern Ireland
@virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true
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Pascal Stil
(@Pascalstil) reported
from
Belfast, Northern Ireland
@virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you
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kimbo
(@isabelsbaby) reported
from
Castlereagh, Northern Ireland
@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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Jerry Lang
(@jerrylangradio) reported
from
Holywood, Northern Ireland
Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia
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Emmet McDonough-Brown
(@EmmetMcDB) reported
from
Belfast, Northern Ireland
@okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham D. Richardson
(@secondalibi74) reported
The broadband speed in Birmingham is SO bad! It's been terrible for ages, it's so unreliable and slow. I've tried everything, but nothing helps?! I'm getting 4mb tonight, when we are paying for 100mb? Had an email recently saying the service had been improved!? 🤔🙄 @virginmedia
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laura cartwright
(@laurawheatley14) reported
@virginmedia the extender you sent to get WiFi in my son’s bedroom has never worked so again he streams off my husbands phone internet. This is not the service we are paying for!!!! It’s a bloody joke!
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JBM
(@BMcoccinelle) reported
@virginmedia how can I speak to someone in your customer services team? An engineer came to our property and fixed the issue at that time but now it’s even worse than it was. This is unsustainable as we work from home and need reliable broadband
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josh.
(@junkie_wannabe) reported
@virginmedia Hi, are there any issues currently in Stoke on Trent with broadband? Haven't been able to use wifi or tv for 4 hours now and nothing on your site seems to be working as a fix.
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David Corton
(@absolutetickets) reported
@virginmedia Why is your internet service so bad?
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jenny.t
(@Jennytaylor1303) reported
@virginmedia sky sports red button isn’t working again!! how can I fix this?
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Ali Wightman
(@niniev) reported
@virginmedia I'm on the page you note, there is no "chat team" showing, just a note that tells me that I need to call the team. Not a great service.
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robert ulph
(@bobbyulph) reported
@virginmedia I have a broadband connection problem for 6 months where the router reboots itself probably 10 times a day disrupting my family who are trying to work from home, the Indian call centre is useless I need someone in the UK to help sort out this problem, please help !!
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Detelina
(@sadecenildegil) reported
@virginmedia Although i paid my bill, it still seems not paid in the mobile application. Neither can i reach customer service, nor do i have an e-mail address where i can reach you in this regard. I'm really going crazy.
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robert ulph
(@bobbyulph) reported
@virginmedia There is no fault in the area the fault is in the roadside chamber where a technical support engineer found the fault 2 weeks ago and carried out a repair but there is still a problem and so I need someone to contact me to arrange another review of the ongoing problem