Virgin Media

Virgin Media Outage Report in Dunmurry, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunmurry, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunmurry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunmurry, Northern Ireland 03/29/2024 02:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Dunmurry, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Ballynahinch, Belfast, Lisburn, Carrickfergus and Antrim.

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City Problem Type Report Time
United KingdomNewtownabbey TV
United KingdomBallynahinch Phone
United KingdomNewtownabbey Internet
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast E-mail

Community Discussion

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Virgin Media Issues Reports Near Dunmurry, Northern Ireland

Latest outage, problems and issue reports in Dunmurry and nearby locations:

  • davidtacko7 david jackson (@davidtacko7) reported from Newtownabbey, Northern Ireland

    Can't wait to cancel virgin media terrible broadband and wifi

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia tried twice to cancel my services with you on hold both times for over 25mins - this is not the way to encourage customers to stay - just gonna cancel my direct debit !!! You can take this tweet as my 30days notice !!!

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia @virginmedia unfortunately 8am is not a suitable time the evening is a time I would expect to be able to speak with someone in customer service

  • SamSJMorgan Sam Morgan (@SamSJMorgan) reported from Belfast, Northern Ireland

    Virgin Media called to offer me Sky Sports for £15per month and I'm literally waiting to see who we sign before I decide if I'm gonna pay to watch us get our pants pulled down every other week.

  • ReidWeb Peter Reid (@ReidWeb) reported from Lisburn, Northern Ireland

    @dearbhaiiile @virginmedia They seem to have no concern for accessibility either, with phone support pretty much being the only option. Not great for those who are hard of hearing or have a communication difference IMO.

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia Yes says to call the customer service number to make changes have also tried the online chat but no good! This is the shocking service for the second night in a row

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @beatlebaby84 @virginmedia With all these services I record the time, explain I'm busy and ask them to credit me £20, they never do, but often they'll credit £10 or £8, always worth a try!

  • Lainey_Smiles Lainey Smiley⚫ (@Lainey_Smiles) reported from Castlereagh, Northern Ireland

    @virginmedia Nope, very happy with my Virgin broadband, been a customer since you were Cabletel, wouldn't go anywhere else! Thank you, L 😀

  • jai_dee Jim Doran (@jai_dee) reported from Belfast, Northern Ireland

    @virginmedia I've already reported both issues. It's highly frustrating that a fault with one service knocks out everything.

  • pmakgreb10 Patrick O Toole (@pmakgreb10) reported from Castlereagh, Northern Ireland

    @virginmedia twice now in a week where i have had no tv/broadband , once when it was off for over 12 hrs and now it suggests we wont have a service until 4pm tomorrow. Not good enough. I pay a subscription to watch live sport and i cant watch it. I want some form of compensation

  • colorblindjames Peter Whibley (@colorblindjames) reported from Castlereagh, Northern Ireland

    @virginmedia I’m having broadband service issues. I’ve run a test on my equipment and no problem was detected.

  • 93DominicSF Dominic Sherry Adams (@93DominicSF) reported from Belfast, Northern Ireland

    @virginmedia customer service is atrocious! Meant to be open to 8PM...but advisors just hanging up the phone instead of answering. Asking us to leave...

  • andycno1 Andrew Clarke  (@andycno1) reported from Lisburn, Northern Ireland

    @TSSNI @virginmedia completely disgusted by Virgin Media. Have recently taken out 3 phones on contract bringing it up to 4 on the account. One stops working less than a month after buying it and now they are looking to charge me to fix it before even looking at the phone.

  • andycno1 Andrew Clarke  (@andycno1) reported from Lisburn, Northern Ireland

    Have had the phone sent back once and now two weeks later still awaiting a pack to send it off again. Been told just to go to @Apple and been hung up on twice. Hundreds of pounds a month being paid to @virginmedia and not even a hint of customer service!!!! Disgusting

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia again transferred into a hold music queue after telling the representative I didn’t want to be put in another queue #shockingservice #badcustomerservice @Ofcom will be getting a complaint logged

  • lowry_t TIM LOWRY (@lowry_t) reported from Belfast, Northern Ireland

    @virginmedia currently experiencing the worst customer service ever,started last week and still ongoing....simply unbelievable...if you want an insight please get in touch ...

  • andyweir93 Andy. (@andyweir93) reported from Castlereagh, Northern Ireland

    @PhilipLennon @SkyIreland @VirginMediaIE Had exactly the same issue when we moved in here, Phil! Only to be told it would be another 4 weeks before an engineer could come out. Cancelled and went to @virginmedia - up and running 2 days after. Thank you. Good night.

  • bertford robert crawford (@bertford) reported from Newtownabbey, Northern Ireland

    @virginmedia No another one of your customers not getting help, paying for movie and not receiving it, then getting no help it reminds me of my time @ virgin

  • VizeAv Av (@VizeAv) reported from Belfast, Northern Ireland

    Please @virginmedia I need to cancel my service. Spent 35 mins tonight holding for this department and the agent dropped the call mid conversation #notgoodenough #pisspoor #customerservice

  • mikeni77 Mike McGuckin (@mikeni77) reported from Belfast, Northern Ireland

    @MickRooksby @virginmedia Same for me along with sky one so looks like it's an issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LoaderHelen Helen loader (@LoaderHelen) reported

    @virginmedia relatively new customer to @virginmedia So so disappointed, WIFI keeps dropping, and long customer service waits.....poor, very poor

  • withnail69 nathan davis (@withnail69) reported

    @virginmedia internet down NW3. Have another £78 a month and never answer the phone so I can’t leave

  • SociableMelb Melanie Brown (@SociableMelb) reported

    @GeorgiaTurner @virginmedia Good luck getting through!! My experience has been getting passed around going through security every single time you speak to a new person + put through to disconnected service in Manchester(?!) and/ or being cut off after an hour on hold on multiple occasions.

  • AnnMarieMurphy3 AnnMarie Murphy (@AnnMarieMurphy3) reported

    @VirginMediaIE anybody else having issues with virgin media Internet in Dublin 13. Service really bad the last 2 weeks.

  • PremiereStrings Premiere Strings (@PremiereStrings) reported

    @virginmedia I have made several complaints about being overcharged. Each time receive an email saying my complaint has been resolved??

  • WardyE7__ elliot (@WardyE7__) reported

    @oElevenn Virgin media was **** had worst pc and ping EU but got a beast pc now and sky <3

  • MexeEU Lootboy mexe (@MexeEU) reported

    @virginmedia help please

  • AntonyHowe7 Antony Howe (@AntonyHowe7) reported

    I can't stress this enough... @virginmedia Internet is absolute shite. I don't know whether its the internet itself, or their **** hubs.. But its bollocks.. Just go with BT or Sky

  • DrFernsby ABritishGamerwithlag (@DrFernsby) reported

    If you're reading this and you are with @virginmedia I am here to tell you that virgin media are going to upgrade their docsis to 3.1. Soon by the end of the year so bandwidth will increase by a lot as help with the current overstretched system.

  • ianpnaylor Ian Naylor (@ianpnaylor) reported from Sheffield, England

    Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin