Virgin Media

Virgin Media Outage Report in Dunmurry, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunmurry, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunmurry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunmurry, Northern Ireland 10/27/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dunmurry, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Lisburn and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomLisburn Internet
United KingdomBelfast Internet
United KingdomBelfast Internet

Community Discussion

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Virgin Media Issues Reports Near Dunmurry, Northern Ireland

Latest outage, problems and issue reports in Dunmurry and nearby locations:

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia yet another example of horrendous service from @virginmedia - “too busy” to deal with my call so disconnected me..... online service that I was directed to .... cannot make the changes I need .... not providing service but guess what .... still charging me !!!

  • GarethMcGuigan WorkingFromHome (@GarethMcGuigan) reported from Belfast, Northern Ireland

    Hey @virginmedia I've been trying to get through to you to leave because of the cost of a truly awful TV service. Your phone line directed me to the web and the web has directed me to the phone line. Can you please help?

  • Ye_Tian_1223 Tian Ye (@Ye_Tian_1223) reported from Belfast, Northern Ireland

    Can’t cancel the broadband service from @virginmedia . Since 2 July, we tried to sent numerous emails/feedbacks and no response received; called for several times and waited for 20 minutes with no one answered the phone. No access on the webpage to cancel the package as well.

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    @virginmedia Today, so far it has been ok. Thankfully. Thursday, Friday and Saturday were awful.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia As for the number of router resets I’ve done - too numerous to count!! And continually arguing with a customer for the record is NOT the way to win them over

  • ConnorMonaghan_ Connor (@ConnorMonaghan_) reported from Belfast, Northern Ireland

    @virginmedia Couldn't finish the conversation. No have received a email saying "disconnection virgin, and states will be disconnected on agreed date" when no date was agreed. Really terrible customer service

  • BarfootPet Pete Barfoot (@BarfootPet) reported from Dundonald, Northern Ireland

    @virginmedia 1/2 I've tried contacting you via letter sent 17/06/2020 to give 30 days notice of cancellation of contract, online complaints service 14/07/2020 to complain after no response to letter of 17/06/2020, still no response and today via chat to further complain

  • eastbelfastgirl Ash Patterson 🌈 (@eastbelfastgirl) reported from Belfast, Northern Ireland

    @virginmedia I've been on hold for nearly an hour, my WiFi is down, I've ran all the tests but no joy... Is there any link you can send me to speed up the process? #virginmedia

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia It’s not really any of your business who I choose to involve in this dispute and I haven’t taken to Twitter necessarily to solve my individual problem - I am here to highlight that @virginmedia are charging customers full price for services THEY KNOW may have issues due

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @seatzie I pay 60 for 350meg down 35 up on @virginmedia BT for 60 offer 1gbps down and 110mbps up with ipv6

  • rmurrayld Ryan Murray (@rmurrayld) reported from Dunmurry, Northern Ireland

    @virginmedia WiFi down again, heap of sh*ttttttt

  • thatsabelter Seán O’Neill (@thatsabelter) reported from Belfast, Northern Ireland

    @virginmedia is there a day that goes by where the service isn’t crap? Trying to stream the boxing here and I’m gonna box the router lads.

  • pmakgreb10 Patrick O Toole (@pmakgreb10) reported from Castlereagh, Northern Ireland

    @virginmedia hi my tv is down and can't get through on the phone line. Can you please advise how I can get some help?

  • GarethMcGuigan WorkingFromHome (@GarethMcGuigan) reported from Belfast, Northern Ireland

    Honestly @virginmedia the service I am paying for is getting worse. Please get in touch to help a customer out

  • d_pelissier David Pelissier (@d_pelissier) reported from Belfast, Northern Ireland

    @virginmedia Jeff from the upgrade team was to transfer my wife's chat to the Customer care team but 15 minutes on, nothing?

  • Andy_Wilson1 Andrew Wilson (@Andy_Wilson1) reported from Carrickfergus, Northern Ireland

    @virginmedia can I Direct Message you about an issue?

  • Darrenbarrett01 Dazza B (@Darrenbarrett01) reported from Belfast, Northern Ireland

    @virginmedia 1 hour 14 minutes trying to get through to someone and still no answer not great customer service I guess..

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    Absolutely sick of the service by @virginmedia these last few days... internet constantly dropppng out!! #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chriswoods84 Woodsy (@chriswoods84) reported

    @virginmedia And as a side note, your website help is awful. Your telephone staff and probably yourself must get hacked off with getting shouted at and abuse. It's because customers are so frustrated by the time they get to speak to anybody. And don't blame covid, it was the same before.

  • N07WOD J No (@N07WOD) reported

    @virginmedia Not inconvenient or irritating. Poor customer service would be the correct word to use.

  • o6oREAPERo9o o6oREAPERo9o (@o6oREAPERo9o) reported

    @virginmedia guys I've been trying to reach you for nearly 2 weeks. Online chat just gets ignored and then you ask the same question each morning. You phone service is horrendous and hold for ages then cuts out. Can someone pick up my issue and fix the broadband speeds? Thanks

  • jlsinc Jason Sinclair (@jlsinc) reported

    @virginmedia @Mark_Phillips66 When is this going to fixed in NW5? Days now, and no way of getting info because zero customer service on phone. Impossible to home-work/school. Again.

  • Paul1762 paul raeburn (@Paul1762) reported

    @virginmedia @ItsBigZuu How about a Christmas gift for all your customers... A service we pay for...

  • 31divyap Divya Parmar (@31divyap) reported

    @virginmedia hi please help, wifi has gone down. I've disconnectes and reconnected numerous times. I've restarted the hub too but nothing seems to be working

  • chriswoods84 Woodsy (@chriswoods84) reported

    @becsj7 @virginmedia Bet they are blaming covid! It's unbelievable how bad the customer service is!! I'm literally showing them their own website saying I shouldn't be being charged, yet they still want to charge me!!!

  • michaels_shad Steve (@michaels_shad) reported

    @virginmedia On hold now for 50 minutes to report my landline out of service. Think VM are using the Covid excuse for a rubbish service.

  • frere23 shaun frere (@frere23) reported

    @virginmedia @Virgin been trying to contact you for nearly 2 weeks through calls emails and your live message service still no further with my concerns, what an absolute joke, 😡

  • becsj7 🦙Bec🍩 (@becsj7) reported

    @chriswoods84 @virginmedia Yep! Had two letters saying they’ve been trying to get hold of me... try my numbers and you might actually get to speak to me. Website help I waited all day to deal with it. The text number was 38 hours later!!