Virgin Media Outage Report in Dunmurry, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunmurry, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunmurry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunmurry, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi | |
| Belfast |
TV | |
| Belfast |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunmurry, Northern Ireland
Latest outage, problems and issue reports in Dunmurry and nearby locations:
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Jonathan carey
(@carey_jonathan) reported
from
Belfast, Northern Ireland
@virginmedia Aye, sure I've nothing better to do that sit for 45mins on hold. How about you call me? Your customer that you're not providing a service for!
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Bertie Skillen
(@bertskill) reported
from
Whiteabbey, Northern Ireland
@virginmedia is there a problem with broadband in BT161GA area, Internet not working??
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Robert Andrews
(@niscaffolding) reported
from
Whiteabbey, Northern Ireland
@virginmedia Still no WiFi in the house and no on hold for another 55min today all I need is an engineer out as the boost you keep doing is not working no matter how many times I boos reboot the system? I’m sure an engineer can solve the problem please just send one out.
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Lauren 🐝
(@EitherWalnut) reported
from
Comber, Northern Ireland
Assignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia Easily enough prevented just treat a loyal customer appropriately
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia can you please explain why the best price as a loyal customer for years is 30 pound more expensive than a new customer. Can’t even get through to right department to cancel
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Robert Andrews
(@niscaffolding) reported
from
Whiteabbey, Northern Ireland
@virginmedia tried for over a week now to sort my WiFi out managed to get talking to one of your guys today who couldn’t fix the problem. I was told he will call back in 30min with nothing can someone HELP?
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Jen Elwood
(@J_el9) reported
from
Belfast, Northern Ireland
@virginmedia WiFi down every day now, engineer out this morning, outage in area (BT5) , 4pm fix, box on the street needs seen too. 20 years old! 3 households all told different stories.. get it sorted! One neighbour on hold for over 60 mins only to be hung up on! 😡😡
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
Yet a new LOW in crappy “customer service” from @Virginmedia - letter saying they have been trying to contact me (still waiting for a callback from 26/8/20) no attempts made and to text a number to get someone to contact me ...... guess what an automated system that gets
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia I didn’t say it was an instant response service !!! I said that YOUR COLLEAGUE said they couldn’t access account information on social media !!! So they were lying then? This would seem the case if you are now asking me to provide the complaint reference?
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia No I did not “tweet you” about the complaint I was agreeing with another customer & saying that I am having the same experiences-YOU responded to that tweet by asking for the complaint implying you were actually going to do something which you have not!! Further proving my point!
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Josh Mainka
(@JoshMainka) reported
from
Belfast, Northern Ireland
@JohnWant6 @virginmedia I’ve got the same in Belfast BT5, @virginmedia network down, “C133 Network Availability” error
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Jonathan carey
(@carey_jonathan) reported
from
Belfast, Northern Ireland
@virginmedia Broadband **** itself for 10/15mins. Same this last week. Glad I signed up for another 18 months and paying £3 extra a month for this muck
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
Longer im on hold with @virginmedia waiting to leave the more sure i am I wanna leave this music is awful 🙄
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia No it’s not fair at all John, I’ve been a loyal customer of virgin for quite a few years and the price increases along with the differential to new customers have got too much. Soon to be an ex customer if I can get through to your call centre @skytv any thing you can offer
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Jonathan McCormack
(@StripeyMiata) reported
from
Belfast, Northern Ireland
@virginmedia Also, on the Virgin Media support forums, loads of people complaining text cancelling isn’t working either, hence I wrote.
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Robert Andrews
(@niscaffolding) reported
from
Whiteabbey, Northern Ireland
@virginmedia Connection is terrible it was working when first put in but you had damage at a location that you fixed now it’s not working the TV or the kids can’t get online
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Ben McCabe
(@bernardmccabe) reported
from
Belfast, Northern Ireland
@virginmedia 4 days since internet cut off and still no sign of fixing it. While I’m paying a stupid amount for the privilege.
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Andrew Molloy
(@AndrewJMolloy) reported
from
Belfast, Northern Ireland
@virginmedia Any update on this? No reported faults, restarted my virgin box, @All4 app still not working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lisa
(@lisa76389736) reported
@virginmedia can you help I have a faulty modem?
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Craig Horsley
(@craighorsley1) reported
@virginmedia love it when I get a sales call and because I’m not interested they put the phone down on my #greatcustomerservice
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Chris Welch
(@welchris) reported
@virginmedia I need to speak to someone human. Constant issue with wifi
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(@optimusjrprime) reported
@virginmedia actually a disgrace. claim to have fixed the wifi issues in my area but all you did was reduce it from cutting out regularly from 7.30pm onwards to now having a tonne of packet loss exclusively from that time onwards. what’s actually wrong with your service, awful.
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Ali
(@TechnikAli) reported
@virginmedia how is it possible that every call we've made to virgin customer service has made our situation worse when trying to move house? You've left us without internet for two weeks
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Claire Sinclair
(@clazzy70) reported
@virginmedia Really appalling service. Shall be logging official complaint and raising with ombudsman
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Tabloids SUCK!
(@CHCW1) reported
Virginmedia. I have no service BR67AJ
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Richard Vranch
(@richardvranch) reported
@virginmedia You know damn well it won't until I get a solicitor involved.
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Th4Saint
(@Th4Saint_) reported
@RayMcCrae @fletch1002 @Plusnet Virgin media and i have **** tonnes of packet loss, tried changing my coaxial and ethernet cables, no difference. Theres alot of works happening around my area so it might be to do with that? had it for days now
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The Bogey Barber
(@ShaunHargreave2) reported
@AMasiey @British_Airways If they're anything like @virginmedia you've no chance been trying to cancel my contract for a week and just keep getting past from pillar to post or just put on hold for an eternity or even worse when I do get to speak to someone I get cut off & have to start again.😟😟