Virgin Media outages and service status in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Belfast, and Lisburn.

City	Problem Type	Report Time
Newtownabbey	TV	18 hours ago
Newtownabbey	TV	23 hours ago
Belfast	Total Blackout	2 days ago
Belfast	TV	2 days ago
Newtownabbey	TV	2 days ago
Newtownabbey	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Daniel Ryder (@dryder11) reported 5 minutes ago from Belfast, Northern Ireland

  @virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating

• 
  Robert Andrews (@niscaffolding) reported 6 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia Still no WiFi in the house and no on hold for another 55min today all I need is an engineer out as the boost you keep doing is not working no matter how many times I boos reboot the system? I’m sure an engineer can solve the problem please just send one out.

• 
  Tom Keating (@tomdkeating) reported 9 minutes ago from Carryduff, Northern Ireland

  @Seanlpmccabe @virginmedia It was down early Thursday morning, 10:30am(ish), no snow then. Very poor that both TV and BB are down for so long.

• 
  liz (@belfastkoala) reported 9 minutes ago from Belfast, Northern Ireland

  @virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?

• 
  Nadean (@nadean_ni) reported 15 minutes ago from Belfast, Northern Ireland

  @virginmedia @TaylorMod Yes we've checked, the world and its granny knows VM is down in Belfast but this has been since Monday now. Absolutely ridiculous. Cost me a fortune on data when I moved and VM kept getting the addres wrong, was well over a month without the service and this was 2 months ago.

• 
  Jim Maguire (@Jimmaguire44) reported 22 minutes ago from Lurgan, Northern Ireland

  @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

• 
  🎧Jarlath🎙️ (@DJJarlath) reported 25 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland

• 
  Annie Mc Cartney (@Flomoll) reported 26 minutes ago from Belfast, Northern Ireland

  Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.

• 
  Ben McCabe (@bernardmccabe) reported 34 minutes ago from Belfast, Northern Ireland

  @virginmedia 4 days since internet cut off and still no sign of fixing it. While I’m paying a stupid amount for the privilege.

• 
  Fionntán BP Clarke. (@Fionnominal) reported 36 minutes ago from Belfast, Northern Ireland

  @virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.

• 
  Jane Emir Holohan (@JaneHolohan) reported 37 minutes ago from Belfast, Northern Ireland

  @virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?

• 
  Ian Moran (@ianmoran) reported 38 minutes ago from Belfast, Northern Ireland

  So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues

• 
  Jon (@DarkOldWolf) reported 42 minutes ago from Belfast, Northern Ireland

  @virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet

• 
  kimbo (@isabelsbaby) reported 43 minutes ago from Castlereagh, Northern Ireland

  @virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim

• 
  Lee Rutherford (@LSRutherford) reported 43 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia How can I get help with an issue on my V6 box?

• 
  Leonard Totton (@lennylinfield) reported 43 minutes ago from Belfast, Northern Ireland

  @theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story

• 
  Angelina Fusco (@FuscoTV) reported 45 minutes ago from Belfast, Northern Ireland

  Dreadful #biz service @virginmedia all day and evening. To add to the problem @ITVX also stuttering

• 
  Sir Bee (@beezlebum) reported 50 minutes ago from Belfast, Northern Ireland

  @virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.

• 
  Gerry McCrudden (@BeauSooth) reported 52 minutes ago from Belfast, Northern Ireland

  @virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day

• 
  Adrian Boyd (@boyd_ar) reported 54 minutes ago from Jordanstown, Northern Ireland

  @JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  S.G ✨ (@StevenGolder13) reported 4 minutes ago

  @KingSMJ23 @NewGolfer1414 @virginmedia Best thing i ever did was switching from virgin to EE Broadband is ten times better and cheaper! Never freezes or drops either..

• 
  Ichigo Miruku 🔜 Kodachicon 🔜 Vtuber Valhalla (@ichigomiruku_vt) reported 4 minutes ago

  Anyone else having issues with virgin media internet today?!

• 
  Anne Davis (@IHTP67) reported 7 minutes ago

  @Virgin @virginmedia can you please update customers on current outage ongoing for 48hrs. Parents cannot get through due to long wait times. This is an unacceptable situation. Please advise all customers regardless of whether they have been able to report it.

• 
  Neil (@NeilOMahoney3) reported 8 minutes ago

  @AW4Eva123456 @virginmedia yeah I have the same problem with ITV

• 
  Taj (@Taj_B1) reported 8 minutes ago

  @virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(

• 
  Sarah (@sarahdaxsarah) reported 10 minutes ago

  @virginmedia Still no TV service since Thursday night, absolutely appalling service @virginmedia !!!

• 
  AnnieGE2 (@AnnieGE2) reported 13 minutes ago

  @virginmedia What the hell Virgin Media, BBC1 ch 101 completely not working on my V6 box (though other channels ok earlier) denying me live Eurovision semi!! Service status checker site not working either so I can't even report it or get info??! This after another big fault recently, shocking

• 
  Elias (@EB51_) reported 14 minutes ago

  Tell me why @virginmedia I’ve tried to set up broadband with yourselves but you’ve cancelled without telling me, I’m under the assumption that Monday 18th May that an engineer will be here to connect me up, However, after contact your customer service they have repeatedly…

• 
  Edna Krabapple 💙 (@EdnaKrabapple1) reported 15 minutes ago

  @JohnTho10402150 @virginmedia Agreed. We settled down to watch Top of the Tops only to find we now don't have BBC4 or BBC3.

• 
  Richard Davies (@RichardDavies20) reported 16 minutes ago

  @darreng3007 @virginmedia Having the same issue called 150 said that there is an ongoing issue, cant find out when it might be back up and running