Virgin Media outages and service status in Lisburn, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 10, 10:00 AM GMT+1.
- Internet (63%)
- TV (25%)
- Total Blackout (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 1 day ago |
|
Belfast
|
Internet | 3 days ago |
|
Belfast
|
Internet | 8 days ago |
|
Newtownabbey
|
Total Blackout | 12 days ago |
|
Belfast
|
TV | 13 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland@philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!
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Annie Mc Cartney (@Flomoll) reported from Belfast, Northern IrelandJust another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.
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Sean Steenson (@seansteenson) reported from Belfast, Northern IrelandIve had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia
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Mr Ross (@MrRossICT) reported from Castlereagh, Northern Ireland@virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?
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David Annett (@davidannett7) reported from Belfast, Northern Ireland@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Aaron (@aaronmacn) reported from Belfast, Northern Ireland@virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?
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Tiárna McErlean (@tmcerlean95) reported from Belfast, Northern IrelandFfs @virginmedia fed up with these network blackouts recently! I’m gonna find another provider at this rate 🙃 😡
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Jennifer McKiernan (@_JennyMcKiernan) reported from Belfast, Northern Ireland@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
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Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.
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Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland@virginmedia tried for over a week now to sort my WiFi out managed to get talking to one of your guys today who couldn’t fix the problem. I was told he will call back in 30min with nothing can someone HELP?
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kimbo (@isabelsbaby) reported from Castlereagh, Northern Ireland@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland@virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish
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liz (@belfastkoala) reported from Belfast, Northern Ireland@virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?
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Jane Emir Holohan (@JaneHolohan) reported from Belfast, Northern Ireland@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
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Harbour 💚 (@HarbourLord) reported from Belfast, Northern Ireland@virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.
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Jazzyspurs (@jazzyrath3) reported from Castlereagh, Northern Ireland@virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.
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Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland@virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SFB-Mod (@cycleprawn) reported@1030pa @obbsie @virginmedia Pointless. They don’t give a ****
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Carole Winter (@CaroleWinter) reported@virginmedia can you answer my call please. Been holding for over an hour. Your website does not resolve my issue of rubbish broadband
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Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported@virginmedia 2 hours and counting Is anyone at the end of your customer service phone line?
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Alex Murray (@bravemongoose) reportedHi @virginmedia I am trying to cancel my account, but no one is answering your phones and your web chat totally broken. Do I really have to send you a letter to cancel?!
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Long Jane Silver (@roosterslily) reported@virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone
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Jack Sheldon (@jack6758) reported@virginmedia hi was meant to have an engineer yesterday to do some groundwork outside of my house but they never turned up
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Margaret (@scripture36) reported@virginmedia See for disabled folk that upgraded to the 360 bullshit but cannot operate the inaccessible remote controls, don’t have an alternative? They cannot turn back apparently Can they cancel contracts and go to SKY as yours don’t work?
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Steve Smith (@SteveSmith98) reportedHi @virginmedia. Fault F012283434 started last Thursday and you're now saying you don't intend to fix it at all this week. Do you actually think it's OK for your customers to be unable to work for a week? Could you not even try to explain what's wrong and what you're doing?
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Filius Scott (@RobinRaving) reported@virginmedia Nope! But have found out my new provider will be able to cancel my contract on my behalf so I don't have to go through the agony of trying to deal with your "customer service" team.
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June Tobin (@junie1954) reported@virginmedia our virgin media account has been locked for over three weeks. We are unable to log in ! We have spent long time on four phone calls. We have been promised calls back and resolution within 3-5working days. We are still waiting. We have been customers for 26 years