Virgin Media Outage Report in Lisburn, Northern Ireland
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The latest reports from users having issues in Lisburn come from postal codes BT28.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Lisburn and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Lisburn |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia No it’s not fair at all John, I’ve been a loyal customer of virgin for quite a few years and the price increases along with the differential to new customers have got too much. Soon to be an ex customer if I can get through to your call centre @skytv any thing you can offer
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Dazza B
(@Darrenbarrett01) reported
from
Belfast, Northern Ireland
@virginmedia 1 hour 14 minutes trying to get through to someone and still no answer not great customer service I guess..
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia I didn’t say it was an instant response service !!! I said that YOUR COLLEAGUE said they couldn’t access account information on social media !!! So they were lying then? This would seem the case if you are now asking me to provide the complaint reference?
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia No I did not “tweet you” about the complaint I was agreeing with another customer & saying that I am having the same experiences-YOU responded to that tweet by asking for the complaint implying you were actually going to do something which you have not!! Further proving my point!
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Ryan Murray
(@rmurrayld) reported
from
Dunmurry, Northern Ireland
@virginmedia WiFi down again, heap of sh*ttttttt
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Bertie Skillen
(@bertskill) reported
from
Whiteabbey, Northern Ireland
@virginmedia is there a problem with broadband in BT161GA area, Internet not working??
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Adam
(@itsadam0202) reported
from
Lisburn, Northern Ireland
@virginmedia ****** FIX IT
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
Yet a new LOW in crappy “customer service” from @Virginmedia - letter saying they have been trying to contact me (still waiting for a callback from 26/8/20) no attempts made and to text a number to get someone to contact me ...... guess what an automated system that gets
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Jen Elwood
(@J_el9) reported
from
Belfast, Northern Ireland
@virginmedia WiFi down every day now, engineer out this morning, outage in area (BT5) , 4pm fix, box on the street needs seen too. 20 years old! 3 households all told different stories.. get it sorted! One neighbour on hold for over 60 mins only to be hung up on! 😡😡
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Jonathan carey
(@carey_jonathan) reported
from
Belfast, Northern Ireland
@virginmedia Aye, sure I've nothing better to do that sit for 45mins on hold. How about you call me? Your customer that you're not providing a service for!
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia (And watch all will go quiet they like to make a public show of responding but because I’ve called out @Virginmedia on their crap service - they now won’t respond !!! )
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia can you please explain why the best price as a loyal customer for years is 30 pound more expensive than a new customer. Can’t even get through to right department to cancel
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia Why would I do that!? I am still waiting for a response through a formal complaint from 4 months ago and I am still waiting for that call back from 26/8/20 !!!! YOU DO NOT TREAT CUSTOMERS WITH RESPECT!! People should avoid using your company !! And I will continue to share that!!
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Andrew Molloy
(@AndrewJMolloy) reported
from
Belfast, Northern Ireland
@virginmedia The @All4 app has not been working for 2 days now. Is this a service wide fault, or something wrong on our end?
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia Easily enough prevented just treat a loyal customer appropriately
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Andrew Molloy
(@AndrewJMolloy) reported
from
Belfast, Northern Ireland
@virginmedia Any update on this? No reported faults, restarted my virgin box, @All4 app still not working.
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
Is anyone else having issues on Virgin Media broadband. Some sites not browsable. Dropbox sync not working. They are all okay when I drop to 4G via iPhone.
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Jonathan McCormack
(@StripeyMiata) reported
from
Belfast, Northern Ireland
@virginmedia Also, on the Virgin Media support forums, loads of people complaining text cancelling isn’t working either, hence I wrote.
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia So tired hearing excuse after EXCUSE after EXCUSE from @virginmedia - your “customer service” has been appalling over the last 5 months and this is NOT the first time you have failed! You have blamed EVERYTHING except your poor service !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JD
(@Jdc_201196) reported
@OkeDoke19915124 @virginmedia Hi just had the same experience with the same guy zeldy some cocky replies too and constantly trying to flog a different service i did go for one of them actually
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Lynn Dobson
(@LynnDobson4) reported
@virginmedia I told the guy who came to collect the equipment that I had scratched the wall whilst trying to get a photo of the code on bottom of router. Also, rang them up and they said it was a mistake to send someone out. Told them about damage too
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Yasir M
(@yazz12345) reported
@virginmedia 2 days trying to speak to someone about my broadband issue, still no joy!!! Think it’s time to change providers, service has just gone down hill.
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VirginNoMedia
(@virginnomedia) reported
@virginmedia @cypherite Eventually get through to a real person who will be unable to help, but it a friendly way.
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Zak
(@ZakFarren) reported
@virginmedia I gave it a couple of days and it seemed fine, now it's a weekday evening again and the speeds have tanked significantly and ping in games has skyrocketed. Over the weekend ping was around 40ms and speeds of 300mbs down on wifi (70mbs down on powerline) 1/2
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🌈\o/☘
(@bear_clare_96) reported
@virginmedia Nope no option to upgrade thete either, ive tried everything. 20 years of custom and we're fobbed off with you're not eligible, yet new customers get the most up to date soft and hardware no problem. Over £100 a month from and we get the **** equipment. Disgrace
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Sam
(@surrideo) reported
@virginmedia How do I report ceiminal damage to one of your cabinets please so that it can be fixed. Some idiot has just stopped at 7.35pm on a busy street and spray painted it. (He was called out and it has been provided to the police as anti social behaviour). Thanks.
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Catherine Addy
(@CatherineAddy) reported
@virginmedia It’s all our devices. Four people, with 2 devices each. We have called you guys soooo many times to get you to sort it, we’ve been told it’s fine, no issue, then someone came to the box and fixed something, it seemed fine, now tragic consistency and no new modem as promised
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Steven Clarke
(@stevec_cmt) reported
@virginmedia THERE WASN'T ONE! I was told no complaint had been raised and if I wanted to raise one it could take another 20 days to be resolved. I told her not to bother as I'm cancelling the upgrade and my broadband tomorrow morning.
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VirginNoMedia
(@virginnomedia) reported
@EGreenhill1 @virginmedia Jeez, some people are never happy.