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Virgin Media outages and service status in Lisburn, Northern Ireland

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

CityProblem TypeReport Time
Belfast TV 2 days ago
Belfast Total Blackout 22 days ago
Belfast E-mail 27 days ago
Belfast Internet 1 month ago
Belfast Internet 1 month ago
Belfast TV 2 months ago

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • dryder11
    Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland

    @virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating

  • davmacfc
    Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia Easily enough prevented just treat a loyal customer appropriately

  • GarethOHare3
    Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help

  • mfearonmusic
    Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.

  • Torig1983
    Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland

    So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??

  • jai_dee
    Jim Doran (@jai_dee) reported from Belfast, Northern Ireland

    @virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel

  • DavidPMet
    David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    @virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.

  • Tom_R_Finlay
    Tom Rowntree-Finlay (@Tom_R_Finlay) reported from Newtownabbey, Northern Ireland

    Cannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.

  • seansteenson
    Sean Steenson (@seansteenson) reported from Belfast, Northern Ireland

    Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia

  • Domsball
    Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.

  • thompo2010
    Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland

    @philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!

  • mfearonmusic
    Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia

  • JaneHolohan
    Jane Emir Holohan (@JaneHolohan) reported from Belfast, Northern Ireland

    @virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?

  • Fionnominal
    Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland

    @virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.

  • DavidPMet
    David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    .@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom

  • TrevorAKilleen
    Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    Yet a new LOW in crappy “customer service” from @Virginmedia - letter saying they have been trying to contact me (still waiting for a callback from 26/8/20) no attempts made and to text a number to get someone to contact me ...... guess what an automated system that gets

  • DrRichCollins
    Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.

  • mrssbarnard
    SuzieWuzie (@mrssbarnard) reported from Cultra, Northern Ireland

    @CatrionaKing1 @virginmedia I'm a total tech idiot 🙈 It's a huge part of the reason companies like Virgin can take advantage

  • DrRichCollins
    Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?

  • beezlebum
    Sir Bee (@beezlebum) reported from Belfast, Northern Ireland

    @virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicola9805
    Nicola Bradbury (@Nicola9805) reported

    @virginmedia is there an issue with the Amazon prime channel? Its just a black screen. Tried rebooting the box, but still the same.

  • petermadd
    Pete M (@petermadd) reported

    @virginmedia Internet down Bamber Bridge , Preston. Been down for 2days.

  • ciaranmcgarty
    ciaranmcgarty (@ciaranmcgarty) reported

    @virginmedia also I am unable to log into my virgin media or reset my password. Is there an issue atm?

  • Realdawnkeegan
    Dawn 🌞 (@Realdawnkeegan) reported

    @virginmedia sending me to three different customer support representatives because nobody can take my payment and I have no phone :)

  • cbarchak
    Chris Barchak 🇫🇮🇺🇸🇬🇧 (@cbarchak) reported

    @gdibner @PBS Welcome to PBS America, the British television channel from America's Public Broadcasting Service, available 24 hours a day on Freeview 91, Freesat 155, Virgin Media 273, Sky 174 and on-demand with our Amazon UK channel.

  • indelacio_co_uk
    jason beckley (@indelacio_co_uk) reported

    @virginmedia Yes the external brown box, you scheduled a repair but the repair engineer never showed and you didn't suggest anything. I attempted to get it repaired twice both times you didn't show and no advice.

  • MartinSlade18
    Martin Slade (@MartinSlade18) reported

    @virginmedia I was told that it should be fixed on the 23rd Dec, but it obviously wasn't as this is the same issue I had a few weeks ago. No upload when testing and unable to connect reliably.

  • Frances89102743
    Francesca (@Frances89102743) reported

    @virginmedia So it says there isn’t a problem because there isn’t an issue atm however of an evening is when we have most difficulty. I think it is due to the wires

  • tamarlehmann
    Tamar Lehmann (@tamarlehmann) reported

    @virginmedia Fault reference number is F008572317. Please now explain why this isn’t showing in the app and provide a fix estimate.

  • snowie34
    Poppy 😻 (@snowie34) reported

    @virginmedia Unable to provide customers with broadband booster as customer service non existent held on for hour and a half - no help. Happy to take the payment each month though