Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 03/13/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast E-mail
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast TV
United KingdomBelfast Total Blackout
United KingdomBelfast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • BelfastBooks Belfast B❄️❄️ks (@BelfastBooks) reported from Belfast, Northern Ireland

    Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland

    @O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help

  • Tom_R_Finlay Tom Rowntree-Finlay (@Tom_R_Finlay) reported from Newtownabbey, Northern Ireland

    Cannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.

  • adammccalden Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland

    @virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish

  • SwissKrono_JH Johnny Hamilton (@SwissKrono_JH) reported from Belfast, Northern Ireland

    @virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles

  • Torig1983 Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland

    @virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff

  • DavidPMet David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    @virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.

  • beezlebum Bee (@beezlebum) reported from Belfast, Northern Ireland

    @raycasey2003 Delicious! Having just spent six months of my life battling @virginmedia for the bare minimum compensation I was entitled to and witnessing their atrocious 'customer service', this has delighted me. I know he doesn't own Vigin Media anymore, but he created the monster.

  • Torig1983 Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland

    So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??

  • BelfastBooks Belfast B❄️❄️ks (@BelfastBooks) reported from Belfast, Northern Ireland

    Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.

  • larmour_andre Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.

  • lab_animal Margaret Dunlop (@lab_animal) reported from Belfast, Northern Ireland

    @virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !

  • tomdkeating Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland

    @Seanlpmccabe @virginmedia It was down early Thursday morning, 10:30am(ish), no snow then. Very poor that both TV and BB are down for so long.

  • tomdkeating Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland

    @virginmedia any idea why Broadband and TV are down all day today in BT8?

  • jai_dee Jim Doran (@jai_dee) reported from Belfast, Northern Ireland

    @virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel

  • ASMagency @AgentSWhelan (@ASMagency) reported from Belfast, Northern Ireland

    @virginmedia I’ve been on the phone 3 hours already to try and cancel my broadband/tv services and had my mobile phone cut off. Horrendous the time it takes to cancel

  • DavidPMet David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    .@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom

  • HarbourLord Harbour 💚 (@HarbourLord) reported from Belfast, Northern Ireland

    @virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.

  • beezlebum Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • STONE24 Clarence (@STONE24) reported

    @virginmedia Thank you for confirming this. You may want to pass this info to Virgin customer service team so they don't wrongly advise another customer.

  • Michael40145307 Michael Beck (@Michael40145307) reported

    @virginmedia I'll do that, can you provide me with an email address, twitter details for the CEO office too please? I want him to be fully aware of the customer experience.

  • AnchorGamingUk AnchorGamingUK (@AnchorGamingUk) reported

    @virginmedia This issue has been plaguing me for months and months so I don't see how the fault has made it so far, for so long? Can you tell me what the actual fix is for a problem like this? @virginmedia saying another week is not good enough when I'm impacted this hard.

  • GeorgeHayes_ George Hayes (@GeorgeHayes_) reported

    @virginmedia hi is there an issue in rm3 8qh right now? Tivo Box is “unable to prepare channel information”

  • crazycatlaydee_ Jessica (@crazycatlaydee_) reported

    @virginmedia please help, I’m going round in circles with the online chat. was quoted a price for a new package yesterday, but in the confirmation email a figure was wrong. All I need is for it to be amended, but now I’m being quoted figures which are double and don’t make sense

  • Bcranthwaite brian cranthwaite (@Bcranthwaite) reported

    @virginmedia Fault ref is F010447776. Daily texts from VM giving a hopeful resolution time and date have all failed. Now due to be reconected tomorrow. More information would be useful!

  • ian_muirhead Ian Muirhead (@ian_muirhead) reported

    @virginmedia It isn't. It's generally rubbish service and no incentive to remain a customer. So I won't...

  • Bo552023 Farooq (@Bo552023) reported

    @virginmedia I subscribed to a package. I then canceled the package within the cooling-off off period in November. I was advised I would go back to my previous package. The service I receive now is my old package, but im still getting DD the package price I canceled. 4 times ive rang...

  • Michael40145307 Michael Beck (@Michael40145307) reported

    @virginmedia Won't matter, I'm not at my address so the engineer will not gain access. How does my wife cancel her connection date?

  • Michael40145307 Michael Beck (@Michael40145307) reported

    @virginmedia Okay thanks, a physical address will suffice then. I will not let this go, if nothing else, this may stop customers experiencing such appalling service in future. Thanks