Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Total Blackout | |
| Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Sean McIlhatton
(@eSean_SZN) reported
from
Belfast, Northern Ireland
@virginmedia It says no known issues
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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Leonard Totton
(@lennylinfield) reported
from
Belfast, Northern Ireland
@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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Jennifer McKiernan
(@_JennyMcKiernan) reported
from
Belfast, Northern Ireland
@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
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Jane Emir Holohan
(@JaneHolohan) reported
from
Belfast, Northern Ireland
@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
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Sandra Deane
(@SMDeane) reported
from
Castlereagh, Northern Ireland
@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Robert Mulligan
(@RobertMulligan5) reported
from
Belfast, Northern Ireland
@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia your broadband is a heap of **** . Cakesmackers
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karolina Guzik
(@kalla41) reported
@virginmedia First engineer come 3 weeks ago just to tell me he need to have access to cupboard outside my property even though not once it was mentioned before, second engineer came 2 weeks later installed router that didn’t work. Now i was waiting 5 days for someone to fix it
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Brandon Beck
(@BrandonBeck93) reported
@virginmedia trying to reduce somthing in my deal to get the price down, cos we cant handle this level of price hike all at once. the £2.50 jumps were unwelcome, but doable. 15 all at once is just too much. started at 75, now we will be over 100. we just cant pay that much per month right now
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Scampi
(@SiriusWhisky2) reported
@virginmedia Dont really care tbh. I will call when I've sorted date I can get sky installed. I will tell vm of this date and say I want to cancel with you from that date
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Elisa Murphy
(@ElisaMurphy20) reported
@virginmedia terrible service. Haven’t even received my internet yet and the whole process has been a nightmare. Been on the phone all day, was waiting for calls back, nothing. I am shocked at the customer service.
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Paul Riley
(@gibluap) reported
@virginmedia just had a call from O2 to say that even though I am a VM customer they can do me a better sim only deal. Phone is 5G capable though not 5G is available, currently on Giff Gaff (O2) until the 20th
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Paul James Smith
(@PaulJamesSmith4) reported
@virginmedia I’ve been trying to contact you since 08:30 this morning, six hours ago. I have neither the time nor energy to keep this up. You’re only interested in speaking to prospective new customers. Maybe if I cancel my direct debit you might find the time to contact me?
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Howard Fisher ( @sciolisthjf@mastodonapp.uk )
(@sciolisthjf) reported
@simonnread @virginmedia That’s part of the reason I have a separate email address personalised to each company of which I’m a customer. If the email doesn’t match the company, it’s a scam, but if it does match and is still a scam it means that company’s database has been stolen.
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Greg Reekie
(@gregreekie) reported
Absolutely shocking from @virginmedia thus is the 8th day over the course of the last month that I've had issues with internet, tv and phone.. I'm disabled and rely on these and have had to use mobile costing to make calls, try calling them and all it does is send a text. Awful!
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Nick Dyne
(@dyne_nick) reported
@virginmedia Look back at previous tweets. Poor diagnostics, failure to return calls, failure to keep appointments, failure to escalate. Basically failure to attempt anything other than customer disservice. Complaint number C2501231566
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Jeremy Wood
(@excitedpixels) reported
@virginmedia Well then help. You've not been eager to help my elderly mum who has been in tears on the phone. You're cutting her phone line. She's venerable and elderly. You've messed her around and she's paying for a phone service you're about to destroy. You can't do this it's wrong.