Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 01/16/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomNewtownabbey TV
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Internet
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • holidaytripper Nish Glandorian Sparrowhawk🍻 (@holidaytripper) reported from Belfast, Northern Ireland

    @G88shaw @divisbhoy On virgin media so don’t have that problem. Maybe these polish women need to change their network provider

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    @virginmedia @RunninOnEmptee Same here...had the problem since this morning!

  • acobb403 Aaron Cobb (@acobb403) reported from Lisburn, Northern Ireland

    @d0wn3y @bt_uk Should go with @virginmedia ! They have been buzzing for us. Never had any internet issues and super fast!

  • nadiamurphy17 nadiamurphyy_ 🇬🇧🇧🇧 (@nadiamurphy17) reported from Belfast, Northern Ireland

    Looool as if a manager from @virginmedia has just hung the phone up on me because I was complaining about their broadband 😂 don’t tell a customer it’s gonna b fixed by a certain time if it won’t be. Think I’ll be moving to sky internet now 😊😊😊😊

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia Broadband is down, called 150 and no fix to Monday. What's up with that. #FirstWorldProblems

  • Kerria87 Kerri (@Kerria87) reported from Belfast, Northern Ireland

    @virginmedia Just been on the phone for over 15 mins trying cancel but couldn’t as nan has never had a password or email linked to acc... #joke

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @LouiseB555 @virginmedia Ah no 🙁 We’re in an estate but right at the back, I have fields with cows in them the other side of our garden fence. Phone signal is 25-50% at best, but WiFi-call just went from 30-50 Mbps to 365 Mbps 👏🏻👍🏻🙌🏻

  • ph_otographer Belfast Snapper (@ph_otographer) reported from Belfast, Northern Ireland

    @virginmedia @YodelOnline terrible customer service not keeping the customer in the loop!

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    .@richardbranson why as a long term @virginmedia customer can new customers get a better deal. I've called and new customers are still getting a better deal and CS can't even give me the same price

  • Open_Mind_NI Open Mind NI (@Open_Mind_NI) reported from Newtownabbey, Northern Ireland

    @virginmedia Thinking about that now, no I didnt. Hopefully you can help me out here 🤞

  • ph_otographer Belfast Snapper (@ph_otographer) reported from Whiteabbey, Northern Ireland

    @virginmedia I think I have wasted enough time on phone calls and sitting in the house for 2 days over the past fortnight terrible C/service

  • bertford robert crawford (@bertford) reported from Newtownabbey, Northern Ireland

    @virginmedia The engineers told paul it was a broadband fault, he couldn't fix it, it's going on for 3/4minutes then off. This is 4/5weeks and still no fix and he's getting no help on the phone to virgin, please fix this guy is confined to bed,

  • Dross1114 Ross (@Dross1114) reported from Castlereagh, Northern Ireland

    @virginmedia ITV down, hands down the worst service, awkward user interface, will be moving on from my contract, so expensive for poor service

  • rcdbek 𝖗𝖊𝖇𝖊𝖈𝖈𝖆 𝖈𝖍𝖆𝖗𝖑𝖔𝖙𝖙𝖊 ✯ (@rcdbek) reported from Belfast, Northern Ireland

    @virginmedia i found out the problem & it’s actually not your fault im so sorry 🤣🙈

  • __tee123 tee 🦕⎊ (@__tee123) reported from Castlereagh, Northern Ireland

    Okay so virgin media seems to be down in my house and O2 is down on my phone... I’m sorry what 😅

  • msmillerbelfast Suzi (@msmillerbelfast) reported from Belfast, Northern Ireland

    Nice of Virgin Media to show up at 3pm! to fix the service. No Wi-Fi or Broadband again! I could write a book. I could but I couldn't share it. Currently on glider apologising to people who think I'm ignoring them.

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @veggiewen @virginmedia @Virgin I've been up and down all day.

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜

  • Swab_1963 Deb McKinney (@Swab_1963) reported from Belfast, Northern Ireland

    @JayneSeckerSky Don't be fooled, this is a poor boy trying to pay his evil ***** landlord who thinks belittling a young girl and throwing her crappy "perfect example of a shit landlord" all over us. Time to change providers @SkyNews Let's all go to @virginmedia

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on BB is out and ETA for fix is 9pm #virginmediadowntime

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ITINTERACT2 Rob Turnbull (@ITINTERACT2) reported from Newcastle upon Tyne, England

    @virginmedia @ChesnoidGaming Virgin , impossible to call with issues but instant reply on Twitter

  • Chelikibum Chelsea Pryor (@Chelikibum) reported

    @virginmedia No it would appear I'm not, but my other half who is with EE has it and considering you share the same network you'd think I'd be able to get it?

  • JonNield3 Jon Nield (@JonNield3) reported

    @virginmedia How come you charge so much more to your loyal customers? Absolute joke. You dont even hide the fact you are penalising them, customer service is a disgrace.

  • SharonMC68 KrazyKiwi (@SharonMC68) reported

    @virginmedia Yes we have done that already but pointless if we have no connection... when we have connection signal strength is great

  • lovekeeley_ Keeley (@lovekeeley_) reported

    @virginmedia Hi. Yes the wire has frayed and broken. I just can’t seem to find where to order a new one

  • RiaBlackmore Ria (@RiaBlackmore) reported

    @msb1302 @virginmedia For a company that used to be leading on wifi standards they’re now appalling. My signal is awful all the time

  • psidgwick sidge (@psidgwick) reported

    @virginmedia Ran through the same bloody checks &took the s/n of both boxes for the millionth time. Can’t do out. A manager will ring us by the end of the day. 1hr phone call again & got off the phone with them about 15mins ago. Engineer called Mike came out & checked all ok. Account problem

  • HannahDuBeBo Hannah Beattie (@HannahDuBeBo) reported

    @virginmedia They either reboot or tell me to. I’ve got a booster as it’s been terrible service since I moved in in October 2020, I’ve know increased the broadband package at a cost and still terrible. My daughter works from home for a government department and has missed important meetings!

  • ChesnoidGaming Chris Wood (@ChesnoidGaming) reported

    @virginmedia I'm on the MS500 package. The speed test with 500 down and 15 up is on a wired connection to my PC. Wirelessly on my phone i'm getting great speeds in the same room as the router, but 15-20 feet away in the kitchen i'm getting less than 20 down.

  • HannahDuBeBo Hannah Beattie (@HannahDuBeBo) reported

    @virginmedia Is this your standard reply to a tweet? I’ve checked, I’m always checking, I’m always rebooting and spending hours on the phone to people that say they are sorting the issue and don’t! @virginmedia are actually causing my family a lot of stress!