Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Belfast |
Total Blackout | |
| Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
Absolutely sick of the service by @virginmedia these last few days... internet constantly dropppng out!! #virginmediadown
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia Why would I do that!? I am still waiting for a response through a formal complaint from 4 months ago and I am still waiting for that call back from 26/8/20 !!!! YOU DO NOT TREAT CUSTOMERS WITH RESPECT!! People should avoid using your company !! And I will continue to share that!!
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Andrew Molloy
(@AndrewJMolloy) reported
from
Belfast, Northern Ireland
@virginmedia The @All4 app has not been working for 2 days now. Is this a service wide fault, or something wrong on our end?
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Connor
(@ConnorMonaghan_) reported
from
Belfast, Northern Ireland
@virginmedia Couldn't finish the conversation. No have received a email saying "disconnection virgin, and states will be disconnected on agreed date" when no date was agreed. Really terrible customer service
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David Pelissier
(@d_pelissier) reported
from
Belfast, Northern Ireland
@virginmedia Jeff from the upgrade team was to transfer my wife's chat to the Customer care team but 15 minutes on, nothing?
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Ryan Murray
(@rmurrayld) reported
from
Dunmurry, Northern Ireland
@virginmedia WiFi down again, heap of sh*ttttttt
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia I didn’t say it was an instant response service !!! I said that YOUR COLLEAGUE said they couldn’t access account information on social media !!! So they were lying then? This would seem the case if you are now asking me to provide the complaint reference?
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WorkingFromHome
(@GarethMcGuigan) reported
from
Belfast, Northern Ireland
Hey @virginmedia I've been trying to get through to you to leave because of the cost of a truly awful TV service. Your phone line directed me to the web and the web has directed me to the phone line. Can you please help?
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
Is anyone else having issues on Virgin Media broadband. Some sites not browsable. Dropbox sync not working. They are all okay when I drop to 4G via iPhone.
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia So tired hearing excuse after EXCUSE after EXCUSE from @virginmedia - your “customer service” has been appalling over the last 5 months and this is NOT the first time you have failed! You have blamed EVERYTHING except your poor service !!!
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia (And watch all will go quiet they like to make a public show of responding but because I’ve called out @Virginmedia on their crap service - they now won’t respond !!! )
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WorkingFromHome
(@GarethMcGuigan) reported
from
Belfast, Northern Ireland
Honestly @virginmedia the service I am paying for is getting worse. Please get in touch to help a customer out
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Dazza B
(@Darrenbarrett01) reported
from
Belfast, Northern Ireland
@virginmedia 1 hour 14 minutes trying to get through to someone and still no answer not great customer service I guess..
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia No I did not “tweet you” about the complaint I was agreeing with another customer & saying that I am having the same experiences-YOU responded to that tweet by asking for the complaint implying you were actually going to do something which you have not!! Further proving my point!
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Ash Patterson 🌈
(@eastbelfastgirl) reported
from
Belfast, Northern Ireland
@virginmedia I've been on hold for nearly an hour, my WiFi is down, I've ran all the tests but no joy... Is there any link you can send me to speed up the process? #virginmedia
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Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia hi my tv is down and can't get through on the phone line. Can you please advise how I can get some help?
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Adam
(@itsadam0202) reported
from
Lisburn, Northern Ireland
@virginmedia ****** FIX IT
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Seán O’Neill
(@thatsabelter) reported
from
Belfast, Northern Ireland
@virginmedia is there a day that goes by where the service isn’t crap? Trying to stream the boxing here and I’m gonna box the router lads.
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia yet another example of horrendous service from @virginmedia - “too busy” to deal with my call so disconnected me..... online service that I was directed to .... cannot make the changes I need .... not providing service but guess what .... still charging me !!!
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donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
@virginmedia Today, so far it has been ok. Thankfully. Thursday, Friday and Saturday were awful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DUCK MAGAZINE
(@DUCKmagstoke) reported
@virginmedia fed up of your Internet being slower than Sam Vokes. It's crap. And I know I'll spend two hours on the phone tomorrow for it to speed up for a few days before being crap again. I'm off to find a new provider.
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me
(@welsh_girlie) reported
@virginmedia my Nan is getting a lot of scam calls. Do you have the same service as BT where the caller has to advise who they are and have the option to decline the call?
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Anthony Poh
(@anthony_poh) reported
@virginmedia Of course.. and I've called customer service 3 times, only to be told a performance issue on your network is causing my WiFi issues.. absolutely no idea how they came to that conclusion, especially given I told them I dont have any issues when using a network cable in the hub!!
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jm7
(@jm7graphics) reported
@virginmedia It’s been mostly the wifi, luckily my Ethernet connection has been fine but wifi no. Obviously I need wifi for my phone but it’s been way too slow and constantly on a slow loading speed. I’ve not got long with vm anyway so I’m probably just gunna switch to BT
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Claire Stevens
(@surfchickclaire) reported
@virginmedia I need to request permission to move a virgin box at my rental property to drop a driveway. I need written consent. What email address can I contact? As the house doesn’t use virgin media we’re not a customer but need to move it to move the drive
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Ceastwell
(@cathysinden) reported
I am SO annoyed with @virginmedia my broadband has been down all afternoon. I called & was told it was a known issue in my area and wouldn’t be fixed till 2 July & I wont get comp as it’s intermittent! It’s not intermittent & I need to work tomorrow!
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kingkhan
(@K1NG11AN) reported
@BenMason232 @Virgin @virginmedia £250 cancellation cost that can’t be legally right. Complete jokers we are paying £68 per month for 1GB and it runs around 40mb only normal days but this weekend it’s down to 1GB . Complete shambles of a company . It was good few years ago but gone downhill recently .
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James Dee
(@james_dee) reported
Virgin broadband down? @virginmedia area 03 SW20?
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Cheetha9595
(@daffran20) reported
@fm_playz @virginmedia dont go virgin it sucks
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Ceastwell
(@cathysinden) reported
I have been waiting on the @virginmedia chat to complain for over 1.5 hrs. It told me it would be up to 45 mins! The service from virgin media is poor. They avoid dealing with customers. I got through yesterday just before closing & someone hung up on me so they could go home!