Virgin Media Outage Report in Lisburn, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Virgin Media
Virgin Media is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
TV | |
| Belfast |
Total Blackout | |
| Belfast |
Internet | |
| Newtownabbey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Sean McIlhatton
(@eSean_SZN) reported
from
Belfast, Northern Ireland
@virginmedia It says no known issues
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
I wonder how many times today my 'superfast' @virginmedia will slow down and cut off? Lodged complaint and passed it onto BBC Watchdog. #virginmedia
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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Mr Ross
(@MrRossICT) reported
from
Castlereagh, Northern Ireland
@virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
Down again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
Once again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown
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Leonard Totton
(@lennylinfield) reported
from
Belfast, Northern Ireland
@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Daniel Ryder
(@dryder11) reported
from
Belfast, Northern Ireland
@virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.
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Lee Rutherford
(@LSRutherford) reported
from
Whiteabbey, Northern Ireland
@virginmedia How can I get help with an issue on my V6 box?
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Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Robert Mulligan
(@RobertMulligan5) reported
from
Belfast, Northern Ireland
@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Sandra Deane
(@SMDeane) reported
from
Castlereagh, Northern Ireland
@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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Jim Maguire
(@Jimmaguire44) reported
from
Lurgan, Northern Ireland
@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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BIG MAVERICK🍀🇮🇪🍀
(@bigmaverick1) reported
from
Lurgan, Northern Ireland
@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Anderson
(@kevanderson83) reported
@virginmedia Ok I’ve tried that,at my wits end trying to contact you guys,what seriously is the problem?You guys are one of the biggest communications companies in uk and takes over an hour to get through and always get disconnected. What is the excuse?You should be ashamed and embarrassed !
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Karen 💙
(@klabond) reported
@virginmedia 1/2 There are tv & broadband issues in my area. I also have an issue with our landline however there is no known fault when checking. I am going round in circles trying to find out how to run a test. It says sign in which I do, I get a series of questions & then....
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Lex Burnett
(@lexburnett86) reported
@virginmedia No you don't, I wanted to reduce down my package and to do that it would remove any discounts I had on my current package. You a bunch of crooks and I just want to make everyone aware.
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Woody I.J
(@Woodij_) reported
@virginmedia Ah this stupid question again. Both. ‘loyal’ customer I shouldn’t be paying double the price of new customer. Nor should I be paying anything when I’m getting 8% speeds what I pay for (16% of your so call GUARENTEED speed). Irrelevant, leaving today & advise everyone to avoid you
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John
(@aes7529) reported
@virginmedia Good morning, thanks for the reply. Currently on the phone to your call centre, not sure whether we are on hold or the advisor has put the phone down. Absolute shambles, can you not sort this out via DM please?
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Susie Thomson
(@RowlesSusie1060) reported
@Thunderfairy @virginmedia Vodafone are just as bad
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Richvisionstudios
(@richvisionstud) reported
@virginmedia is ridiculous.Been trying to cancel my subscription for 5 days now!They have no problem putting up their prices but when it comes to customer service, it’s a joke! #virginmedia
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BeccaSomething
(@BeccaSomething) reported
@virginmedia I have already gone through these steps with your customer service team.
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jaimie tougher
(@toughjaimie) reported
@virginmedia An upgrade to sky sports. The adviser didn't tell us we would be a fee to upgrade/change the service. Is this normal practice?
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Brighton Food Factory Iain
(@sevenbeescafe) reported
@virginmedia I am very unhappy with your use of bots on WhatsApp to do customer service. I am a very long term customer and just want to talk to a human being about my package not keep answering the same questions on WhatsApp