Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 11/28/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey and Lisburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast Wi-fi
United KingdomBelfast Internet
United KingdomBelfast Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • SeanJPMcKee Seán MacAoidh (@SeanJPMcKee) reported from Belfast, Northern Ireland

    @virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.

  • Dermo1888 Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland

    @virginmedia Never mind, send me my deadlock letter

  • beezlebum Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.

  • Torig1983 Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland

    So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??

  • beezlebum Sir Bee (@beezlebum) reported from Belfast, Northern Ireland

    @virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.

  • Hudd84 Conor Huddleston (@Hudd84) reported from Belfast, Northern Ireland

    No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia @TaylorMod Yes we've checked, the world and its granny knows VM is down in Belfast but this has been since Monday now. Absolutely ridiculous. Cost me a fortune on data when I moved and VM kept getting the addres wrong, was well over a month without the service and this was 2 months ago.

  • Tom_R_Finlay Tom Rowntree-Finlay (@Tom_R_Finlay) reported from Newtownabbey, Northern Ireland

    Cannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.

  • bertford bertford no DMs (@bertford) reported from Newtownabbey, Northern Ireland

    @sabele26 @Kat_Bee_123 @virginmedia Terrible none of them have good customer service, sky's as bad.

  • BeauSooth Gerry McCrudden (@BeauSooth) reported from Belfast, Northern Ireland

    @virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?

  • Torig1983 Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland

    @virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia It may be an issue you're already aware of but it's going on for 3 days now and not even as much as an email to explain why.

  • beezlebum Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia No! I've just spent 26 minutes trying to get through, so I'm just going to pester you on here instead. I've raised three separate complaints to no avail. My only recourse is public humiliation. For a communications company you're really very poor at it.

  • beezlebum Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.

  • beezlebum Sir Bee (@beezlebum) reported from Whiteabbey, Northern Ireland

    @virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.

  • AmandaFBelfast Amanda Ferguson (@AmandaFBelfast) reported from Belfast, Northern Ireland

    @virginmedia Hi. It now 4 hours since I started trying to resolve your billing mistake using your WhatsApp messaging service. I have had to explain myself more than half a dozen times. Please check the details and resolve the matter asap. Thank you. Amanda

  • Dermo1888 Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland

    @virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • greagsy Iain McGregor 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@greagsy) reported

    @CatrionaShearer @virginmedia Usual Virgin Media, might have the fastest Broadband (when it works) but once there is an outage in a area takes them ages to find the cause.Maybe time to find a more reliable provider.

  • KristanHowells klipo81 (@KristanHowells) reported

    @virginmedia hey. Just wondering if can get the same deal as new customer or if existing customers have to pay 3x as much as new customers?

  • clever_freddie CleverFreddie (@clever_freddie) reported

    @virginmedia your service is shocking!!! I would like to speak to a Manager urgently I am so angry!! I cancelled all my services end of feb But have since found out you have only cancelled my phone and put me on a new contract! I need to speak to a Manager urgently please!

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @VisHDxD @virginmedia @vmbusiness Hello, I am sorry to hear you are having issues with this, can you please call the faults team on 0800 052 0800 and then option 1 then 3, this will get you through to someone that can support with this for you. many thanks

  • thedrum57 Trevor Cooke (@thedrum57) reported

    @virginmedia only on virgin could you call with a complaint about time it tskes for engineers appointment and get given a worse date 2 days later

  • cychadwick Cy Chadwick (@cychadwick) reported

    Feels liberating to wave goodbye to @virginmedia broadband. Very nice people in customer service, if you can ever get through to them.

  • VisHDxD VisHD (@VisHDxD) reported

    @virginmedia @vmbusiness My agency updated to the maximum best possible business internet plan ,least that's what they . Then internet worked fine for like 2 week and since Monday I am facing gain same issue

  • KeatiSgP SGPKeating (@KeatiSgP) reported

    @virginmedia After believing that this had finally been sorted out I have had to cancel my new contract less than 24hrs after taking it out and will now find new providers for my mobile and broadband. Worst customer service I’ve ever had!😡

  • VisHDxD VisHD (@VisHDxD) reported

    @virginmedia @vmbusiness Well issue is I tried all suggestion from Google of router being to hot , or reset it or update it , or change cable or change power outlet etc and nothing works

  • Mrwellington Mr Wellington (@Mrwellington) reported

    @virginmedia your service is a joke. Internet cutting out constantly. Sort it the f*** out.