Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 02/25/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast TV
United KingdomBelfast Total Blackout
United KingdomBelfast Internet
United KingdomNewtownabbey TV

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.

  • beezlebum Sir Bee (@beezlebum) reported from Belfast, Northern Ireland

    @virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.

  • beezlebum Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.

  • BeauSooth Gerry McCrudden (@BeauSooth) reported from Belfast, Northern Ireland

    @virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day

  • Dermo1888 Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland

    @virginmedia Never mind, send me my deadlock letter

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.

  • beezlebum Sir Bee (@beezlebum) reported from Whiteabbey, Northern Ireland

    @virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.

  • bertford bertford no DMs (@bertford) reported from Newtownabbey, Northern Ireland

    @sabele26 @Kat_Bee_123 @virginmedia Terrible none of them have good customer service, sky's as bad.

  • Torig1983 Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland

    So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??

  • beezlebum Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia It may be an issue you're already aware of but it's going on for 3 days now and not even as much as an email to explain why.

  • Tom_R_Finlay Tom Rowntree-Finlay (@Tom_R_Finlay) reported from Newtownabbey, Northern Ireland

    Cannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia @TaylorMod Yes we've checked, the world and its granny knows VM is down in Belfast but this has been since Monday now. Absolutely ridiculous. Cost me a fortune on data when I moved and VM kept getting the addres wrong, was well over a month without the service and this was 2 months ago.

  • Torig1983 Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland

    @virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff

  • AmandaFBelfast Amanda Ferguson (@AmandaFBelfast) reported from Belfast, Northern Ireland

    @virginmedia Hi. It now 4 hours since I started trying to resolve your billing mistake using your WhatsApp messaging service. I have had to explain myself more than half a dozen times. Please check the details and resolve the matter asap. Thank you. Amanda

  • beezlebum Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia No! I've just spent 26 minutes trying to get through, so I'm just going to pester you on here instead. I've raised three separate complaints to no avail. My only recourse is public humiliation. For a communications company you're really very poor at it.

  • Dermo1888 Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland

    @virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint

  • Hudd84 Conor Huddleston (@Hudd84) reported from Belfast, Northern Ireland

    No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.

  • SeanJPMcKee Seán MacAoidh (@SeanJPMcKee) reported from Belfast, Northern Ireland

    @virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LDFisher14 Laura Fisher (@LDFisher14) reported

    @virginmedia It is the smart TV and all devices such as phones and Alexa etc which have issues connecting to the internet. We can connect via Ethernet for the smart TV.

  • Lisalav22 Lisa Lavelle (@Lisalav22) reported

    @virginmedia I’m sick to death of spending hours on the phone for nothing to be done about it, I deserve better, Ghadija your customer service assistant said she would call me today and hasn’t even bothered sick of being fobbed off, get a manager to call me

  • eletos Steven Marriott (@eletos) reported

    @virginmedia On the phone there are ‘complex issues’. The text link to your website suggests there are no issues. Had no consistent internet all day. The VM mobile service has also bailed to 4mbs, used to be 40+ in the house.

  • jenj3n_l0g Jenifa (@jenj3n_l0g) reported

    No but I could actually cry why is it so hard to get any type of service these days???? I have been waiting for wifi since September and it’s now delayed to December please @virginmedia

  • Davidrowlands16 David rowlands (@Davidrowlands16) reported

    @virginmedia Say the imap/smtp service is, disabled

  • iainco 💯 Iain (Blue Tick) (@iainco) reported

    @virginmedia "And here’s what we agreed: Customer Experience -> Time to answer call or respond to enquiry - Internal feedback provided We’ve now closed your complaint. Thank you for being so patient with us." No mention of my refund.

  • BodenHook Matt Boden-Hook (@BodenHook) reported

    @virginmedia @Marc251983 Totally unacceptable- it’s been off all over Worksop all day today. So much for your ‘all singing all dancing’ Wi-Fi. No updates on your website and simply says ‘there are no faults’ when you put your postcode in. Absolute crap @virginmedia

  • ninjahardrock Ninja (@ninjahardrock) reported

    @virginmedia Hello Virgin. Given that this is the second time this week that I have no internet, and AGAIN, it's your fault, I'm guessing I have a right to cancel my contract with you and go elsewhere given you piss-poor service in recent months?

  • LisaLee97520915 Lisa Lee (@LisaLee97520915) reported

    @virginmedia Why have I wasted all day on webchat telling you I don't want an 02 Sim, non stop pushing it on me, now I will go elsewhere after being a loyal customer

  • gugsy11 BG (@gugsy11) reported

    @virginmedia My wife having WhatsApp conversation with customer service regarding yet another problem with connection and Wi-Fi speeds, cut off and put back in the queue as soon as refund was mentioned, now been waiting for an hour and twenty minutes for a reply