Virgin Media outages and service status in Lisburn, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (50%)
- TV (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, and Crumlin.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
TV | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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bertford no DMs (@bertford) reported from Newtownabbey, Northern Ireland@sabele26 @Kat_Bee_123 @virginmedia Terrible none of them have good customer service, sky's as bad.
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Lauren 🐝 (@EitherWalnut) reported from Comber, Northern IrelandAssignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭
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Sean Steenson (@seansteenson) reported from Belfast, Northern IrelandIve had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia
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Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland@virginmedia can you please explain why the best price as a loyal customer for years is 30 pound more expensive than a new customer. Can’t even get through to right department to cancel
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Amanda Ferguson (@AmandaFBelfast) reported from Belfast, Northern Ireland@virginmedia Hi. It now 4 hours since I started trying to resolve your billing mistake using your WhatsApp messaging service. I have had to explain myself more than half a dozen times. Please check the details and resolve the matter asap. Thank you. Amanda
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Lee Rutherford (@LSRutherford) reported from Whiteabbey, Northern Ireland@virginmedia How can I get help with an issue on my V6 box?
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Conor Huddleston (@Hudd84) reported from Belfast, Northern IrelandNo Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland@virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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Ben McCabe (@bernardmccabe) reported from Belfast, Northern Ireland@virginmedia 4 days since internet cut off and still no sign of fixing it. While I’m paying a stupid amount for the privilege.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company
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David Annett (@davidannett7) reported from Belfast, Northern Ireland@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland@virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.
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Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland@asa_thorp Virgin Media are worse to cancel, believe me.
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Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland@virginmedia tried for over a week now to sort my WiFi out managed to get talking to one of your guys today who couldn’t fix the problem. I was told he will call back in 30min with nothing can someone HELP?
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Tiárna McErlean (@tmcerlean95) reported from Belfast, Northern IrelandFfs @virginmedia fed up with these network blackouts recently! I’m gonna find another provider at this rate 🙃 😡
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christine (@christine160586) reported from Belfast, Northern Ireland@virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.
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Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland@virginmedia any idea why Broadband and TV are down all day today in BT8?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported@virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.
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Mike Kennelly (@mvkennelly) reportedVirgin media broadband in London N21 has been intermittently down now for weeks and nobody at Virgin interested in fixing the issue . Hours on the phone being told to turn it off and on ! We are out at the end of this contract for sure, very poor service.
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Sekret Machines (@privatepilotuk) reportedand still @o2 have done nothing about this disaster of a sign in process with @virginmedia Fire your developers. #Clueless
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Damian Hastie (@DamianHastie) reported@virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.
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Robert Grieve (@robert_grieve) reportedTrying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺
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Paul Hulse (@paulpresenteruk) reportedDear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.
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Monty Kumbulla (@KumbullaMonty) reported@virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?
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Mark vix (@Vikk3rs146) reported@virginmedia @JDFantasyPop Guess what it’ll keep going down ,you get no compensation..I left after 25 years this year .
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meg (@MeganJuliaaa_) reported“we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service
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JJ Jones (@TruckerBaron) reportedWent on @virginmedia chat to cancel my TV and phone package as only want broadband. Told I cant have broadband only and have to have all 3 😡🤬 Will cancel everything and go elsewhere for broadband.