Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Belfast |
Total Blackout | |
| Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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@Ŀ❤ѴE_Antrim
(@Love_Antrim) reported
from
Newtownabbey, Northern Ireland
@virginmedia when is #Glengormley going to have an end to faults with #boardband. This morning again it's down why why why. Can someone tell me is BT @WeAreOpenreach a better service in Newtownabbey...
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mandie omalley
(@belfastbabe66) reported
from
Castlereagh, Northern Ireland
So after keeping me on hold for 53 minutes you just hang up on me, I appreciate your down to a skeleton staff but how rude, is this how @richardbranson is getting money to pay for his failing airway @virginmedia
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia what's your number for complaints. There's is no option on the customer services menu
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Rossi's Rovers
(@MGR1980) reported
from
Belfast, Northern Ireland
@virginmedia evening, I was wondering if you could help, we received ourr starter package but the account needs activated, tried the text number but haven’t received a call back. My wife is a nurse and we have two small children and have been without internet for a few days now.
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia To say your service is patchy at the moment would be generous.
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia 3 issues. Virgin tv app slow to log in, doesn't show any of my paid channels. Broadband intermittent this week. Wi-Fi router range is poor in general. No signal in adjoining room.
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia Virgin don't seem to offer any kind of resolution to customer problems. Not even a complaints dept phone number.
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Rossi's Rovers
(@MGR1980) reported
from
Belfast, Northern Ireland
@virginmedia evening, we recieved our quick start package but the account needs to be activated. We have two young kids and have been a few days without service. I have used the text service but haven’t received a call back.
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Oliver McGovern
(@Olliemac) reported
from
Carryduff, Northern Ireland
@stephendevenne1 I found virgin media sports. Must check RTE2. Can’t get it on the Sky Box here. They block the signal.
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tracey cooper
(@liltigger74) reported
from
Jordanstown, Northern Ireland
@virginmedia more time spent this weekend trying to fix your equipment , WiFi has worked for around 8 hrs since Friday . Why do your routers never last
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Andrew Molloy
(@AndrewJMolloy) reported
from
Belfast, Northern Ireland
@virginmedia It’s not working again. Ran the equipment test and it has detected something is wrong. Checked all the cables and no issues there.
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Ellen
(@essv28) reported
from
Dundonald, Northern Ireland
@virginmedia answer your phones please... my vulnerable parents want to cancel their sports channel as you can imagine £££s are tight now but they can’t get through... please advise
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@virginmedia brilliant service. Quick call to downgrade package/pause sports 35 mins hold and call just terminates. Bet if I stop paying the what is it £105 a month I’ll be cut off in minutes and phoned constantly for the outstanding money.
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Grainne McKeever
(@GGBelfast) reported
from
Newtownabbey, Northern Ireland
@virginmedia Yes the service was completely down earlier today with no internet access at all.
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Fiona Patterson
(@PattersonFionaA) reported
from
Belfast, Northern Ireland
@virginmedia we’re all trying to work from home and the internet is down! You’ve got to be kidding! Sort it out please #virginmedia @Andypat3
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a grásta
(@eire_duchess) reported
from
Belfast, Northern Ireland
@virginmedia I’m having some issues singing into your website to check the status of an order for a new mobile phone contract can you please help
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Bluebird
(@Bluebird_7777) reported
from
Belfast, Northern Ireland
@virginmedia I've been trying to get thru on the phone since good Fri my multiroom box is broke it makes a squealing noise checks have been done an still dossnt work I need a new box but can't get to speak to someone wat can I do im paying for a service I can't use
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Mark Thompson
(@MarkAT1985) reported
from
Belfast, Northern Ireland
@virginmedia Hi, thanks for the response. I have ran a test and showing no issues. The wifi continues to drop out and come back within a few minutes. It happens every few hours or so
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Sean D
(@seanddotmedotuk) reported
from
Belfast, Northern Ireland
@StephenStitt @virginmedia Their customer service team are fairly decent if you give them a call when they are available tomorrow. (They will probably ask you do do everything you've tried yourself though)
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Lord Mark Lunn
(@MarkLunn) reported
from
Belfast, Northern Ireland
@virginmedia I was wondering why I was getting more phone calls to the house and crap phishing emails, now I know the reason 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lucilia holder
(@holdermummy) reported
@virginmedia Weeks ago when I was assured a call back which never happened hence I have called again this week and cannot get through I have even left my number but nothing
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Charlotte Bayliss
(@CharlotteBayli1) reported
@virginmedia have possibly the worst customer service ever! After we terminated our contract in January 2021 a payment was taken out of the bank and it appears that you took it upon yourselves to renew the contract without our agreement! Will never deal with Virgin again!
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helenlp
(@Drhelenlp) reported
@sam_recovery @virginmedia And they’re usually quick to respond if it involves you giving them money! It’s when you need customer service that they’re generally ****.
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Gemma Swiers
(@gemmaswiers) reported
@virginmedia why does your Internet give up every Friday afternoon? No, there's no known faults, yes I've switched it off and on again. 3 weeks in a row, not a problem on other work days. #ridiculous
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Lois♥️💜♥️
(@loisislane) reported
@virginmedia I have been on the online chat since 9.45am this morning... I was told by the first guy at 10:51 he was transferring me to a colleague and I am still waiting!! This is really poor service, I'm trying to get in touch with you and you are making it extremely difficult.
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Zophixan
(@zophixan) reported
@virginmedia Dear Virgin, I just noticed you prolonged my contract by another 12 months and increased the price when I moved house WITHOUT MY CONSENT, this is not acceptable, I want this sorted out!! I want to cancel ,the service is terrible & speeds less than half paid for!
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Michael Cuddington
(@cuddy271) reported
@DCMS Here in Leeds we supposedly already have 1 Gigabit via @virginmedia but because it says it on the label I am afraid its not whats in the tin . Our speeds are rarely anywhere near what we are paying for and all we get are excuses , we arent world leading the worst speeds in Europe
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Liz McEwan
(@BizzMcewan) reported
@virginmedia Transferred, or should have been. Last digit on the account has changed. Virgin now using 2 different emails to contact me re account, I think I will contact them at Sunderland and see if it can be resolved. There are a number of issues, all since contacting bereavement.
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Emma Louise Webb. THT
(@EmmaLouiseWebb3) reported
@virginmedia im getting professional help for the trauma, these guys who say they are from your company but are clearly not are desperate sick individuals who need dealing with and supported to stop and appologise to the people they abuse and inflict fraud on
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𝔼𝕝𝕝𝕚𝕖
(@allthingselliej) reported
The audacity of virgin media to make our bill higher when the service it’s providing is subpar at best