Virgin Media Outage Report in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

City	Problem Type	Report Time
Belfast	Total Blackout	15 days ago
Belfast	E-mail	21 days ago
Belfast	Internet	1 month ago
Belfast	Internet	1 month ago
Belfast	TV	2 months ago
Belfast	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Jonathan McCormack (@StripeyMiata) reported 8 minutes ago from Lisburn, Northern Ireland

  @virginmedia According to the site, all good, but was up and down like a yo-yo up to dinner time. Seems OK now, so fingers crossed 🤞

• 
  Belfast Snapper 🌈 N Hero S (@ph_otographer) reported 10 minutes ago from Belfast, Northern Ireland

  @virginmedia Calls and texts are fine data is the problem can't even use the old SIM it has been cancelled! Tried getting through on 789 but just can't get through!

• 
  Paboy (@paboy113) reported 13 minutes ago from Belfast, Northern Ireland

  Broadband is so frustrating. Family going nuts! I’m sure VM staff are trying their best to fix but not good enough. Been on off on off in BT4 (Belfast) for weeks. Router switched on and off with no improvement. Seriously thinking of closing top home package account.#virginmedia

• 
  SCi (@SCIGONE) reported 15 minutes ago from Lisburn, Northern Ireland

  @virginmedia can you downgrade your tv package... looking to cancel my sports package....

• 
  Trevor Killeen (@TrevorAKilleen) reported 24 minutes ago from Belfast, Northern Ireland

  @virginmedia @Ofcom Just rechecked with VPN off - absolutely no better !!! But I need the VPN because the assigned IP address is blocked on some websites and @virginmedia are telling me it’s not their problem !!! @ofcom is this the way a service provider should behave - 3hours in the phone yesterday

• 
  Árd Macha (@Ard_Macha) reported 24 minutes ago from Belfast, Northern Ireland

  @virginmedia Still slow.

• 
  Jonathan McCormack (@StripeyMiata) reported 26 minutes ago from Lisburn, Northern Ireland

  @virginmedia Been out at work, but apparently Broadband been down since 12:00 today again. BT28

• 
  Mark McCourt (@Mark_G_J_R) reported 28 minutes ago from Belfast, Northern Ireland

  @virginmedia BT5 Belfast 7 hour outage, any chance we could get an estimate on when this will be fixed, or even an acknowledgement from your status checker that there is a problem, constant problems for the past month.

• 
  Jonathan McCormack (@StripeyMiata) reported 31 minutes ago from Lisburn, Northern Ireland

  @virginmedia Well good news, my V6 box lost signal as well for 5 minutes, and when it came back again, so did the broadband. The Virgin van was parked near a cabinet, so maybe that was him fixing a fault there.

• 
  Belfast Snapper 🌈 N Hero S (@ph_otographer) reported 31 minutes ago from Belfast, Northern Ireland

  Data on new sim @virginmedia mobile not working and can't get through on the phone 😱

• 
  Graham (@skelf73) reported 32 minutes ago from Belfast, Northern Ireland

  @Omi1974 @sky @virginmedia Sounds like it's a sync issue. Hopefully reset should sort it. If it's one device try connecting with wps button. Should be front of hub and there should be one on ur Q box. Press n hold the one on hub for a few sec then same for Q box.

• 
  PeteB (@Rightpeg) reported 32 minutes ago from Castlereagh, Northern Ireland

  Worst part of being on hold to @virginmedia is having to listen to Coldplay ☹

• 
  Belfast Snapper 🌈 N Hero S (@ph_otographer) reported 34 minutes ago from Belfast, Northern Ireland

  @virginmedia Not working since I installed the new sim on Saturday!

• 
  Robert Barkley (@rbarkley82) reported 36 minutes ago from Belfast, Northern Ireland

  So cancelled my @zeninternet order last Wednesday when they failed to activate on time, went to @virginmedia instead, activated yesterday. Asked Zen to confirm they have processed refund and still to hear back... Would def stay away from them, nothing but problems from start!

• 
  Mark McCourt (@Mark_G_J_R) reported 37 minutes ago from Belfast, Northern Ireland

  @creppermint @virginmedia 2/ maintenance or scheduled maintenance, but just turning it off no warning when people are trying to work from home is just poor service. The website is useless, no faults showing and call centres closed, no way to contact them...

• 
  Patrick (@87Patthehammer) reported 37 minutes ago from Belfast, Northern Ireland

  @virginmedia I absolutely detest your broadband... your online app... your website... your stupid wee robot questionnaire thingy, it’s as useful as a glass hammer 😡🤬

• 
  Belfast Snapper 🌈 N Hero S (@ph_otographer) reported 41 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia They left me to fend for myself, the new sim wiped out my APN settings, @virginmedia were no help at all, got settings from a third party 😱

• 
  Mark McCourt (@Mark_G_J_R) reported 42 minutes ago from Belfast, Northern Ireland

  @Ofcom any chance you can have a look at whats going on with @virginmedia, I have logged a complaint with you, unable to get a response from them other than platitudes on their twitter account. I

• 
  Trevor Killeen (@TrevorAKilleen) reported 42 minutes ago from Belfast, Northern Ireland

  @virginmedia @Ofcom So surprise surprise call through to support - automated service says hub needs to be restarted AGAIN !! (8th time since Monday) but instead of the option that used to be there that allowed you to get connected to someone - now gives instructions and hangs up #badcustomerservice

• 
  Ash Patterson 🌈 (@eastbelfastgirl) reported 47 minutes ago from Belfast, Northern Ireland

  @virginmedia Can someone get back to me please, my TV service is off and my broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Benno (@_teambennett9) reported 3 minutes ago

  @virginmedia After being on hold for the 2nd time at 45 minutes I gave up. That’s the 4TH TIME I have called. It’s a simple request yet no one can resolve it I’m close to cancelling my subscription with you. Appalling service

• 
  kasthamandap (@shubhes) reported 6 minutes ago

  @virginmedia and @virginhelp I have been having broadband issues since late Wednesday night....still hasn't been resolved...the webpage says no issues...engineer visit put on hold as well whilst you check...tried called no answer even after 30 minute hold..🙄🙄🙄

• 
  I gordon (@Igordon20) reported 6 minutes ago

  @virginmedia can you please help? Moved house and NOBODY in virgin media can update the mew address and install the internet. Spoke to 10 people, for hours. Desperation. Of course you will still charge me full bill despite NOT having internet.

• 
  Gary D Chance (@garydchance) reported 7 minutes ago

  @catherine_mayer @virginmedia I hate to say this, but BT works and works without any problems for me.

• 
  I gordon (@Igordon20) reported 8 minutes ago

  @virginmedia @ChurmAdam Totally useless. And I spoke to 10 people in virgin for hours. NOBODY in virgin can organize the internet move from my old house to the new one. Still incapable of writing the correct address. Just to cancel installation last minute. Total disgrace.

• 
  Leoniese (@Leoniese1) reported 9 minutes ago

  @virginmedia having been a customer for over 13 years it is absolutely appalling that I've been waiting 4 days for someone to contact me regarding my broadband account. I guess my loyalty means nothing so I'll start looking elsewhere.

• 
  DestructionJack (@DestructionJack) reported 10 minutes ago

  @virginmedia is there any reason why 500mb broadband is let down with awful WiFi? Connected (no Internet)

• 
  R.chelle🇯🇲 (@itsrocheex) reported 12 minutes ago

  Virgin media has acc be terrible this year! They need to offer customers some money back or something!

• 
  michael (@mikegreen1980) reported 17 minutes ago

  @virginmedia right. I have tried everything possible to try and spk with a representative at your awful company! You have even sent me a mobile number to text! Which I did! And still no prick has phoned me! I find your service an absolute piss take! #virginmediaisSHIT

• 
  julianna79 (@julianna79m) reported 17 minutes ago

  @virginmedia what is hppening with 2 days of issues?! Be transparent and tell us.