Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 02/22/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast TV
United KingdomBelfast Total Blackout
United KingdomBelfast Internet
United KingdomNewtownabbey TV
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • pmakgreb10 Patrick O Toole (@pmakgreb10) reported from Castlereagh, Northern Ireland

    @virginmedia hi WiFi issues in Belfast. Saying signal strength is very good but no connection. Wired working fine.

  • mikeni77 Mike McGuckin (@mikeni77) reported from Belfast, Northern Ireland

    @MickRooksby @virginmedia Same for me along with sky one so looks like it's an issue

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia again transferred into a hold music queue after telling the representative I didn’t want to be put in another queue #shockingservice #badcustomerservice @Ofcom will be getting a complaint logged

  • pmakgreb10 Patrick O Toole (@pmakgreb10) reported from Castlereagh, Northern Ireland

    @virginmedia twice now in a week where i have had no tv/broadband , once when it was off for over 12 hrs and now it suggests we wont have a service until 4pm tomorrow. Not good enough. I pay a subscription to watch live sport and i cant watch it. I want some form of compensation

  • andyweir93 Andy. (@andyweir93) reported from Castlereagh, Northern Ireland

    @PhilipLennon @SkyIreland @VirginMediaIE Had exactly the same issue when we moved in here, Phil! Only to be told it would be another 4 weeks before an engineer could come out. Cancelled and went to @virginmedia - up and running 2 days after. Thank you. Good night.

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    @virginmedia @RunninOnEmptee Same here...had the problem since this morning!

  • ReidWeb Peter Reid (@ReidWeb) reported from Lisburn, Northern Ireland

    @dearbhaiiile @virginmedia They seem to have no concern for accessibility either, with phone support pretty much being the only option. Not great for those who are hard of hearing or have a communication difference IMO.

  • davidtacko7 david jackson (@davidtacko7) reported from Newtownabbey, Northern Ireland

    Can't wait to cancel virgin media terrible broadband and wifi

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @veggiewen @virginmedia @Virgin I've been up and down all day.

  • McConor535 Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia Yes says to call the customer service number to make changes have also tried the online chat but no good! This is the shocking service for the second night in a row

  • __tee123 tee 🦕⎊ (@__tee123) reported from Castlereagh, Northern Ireland

    Okay so virgin media seems to be down in my house and O2 is down on my phone... I’m sorry what 😅

  • GibraltarHammer Gibraltar Hammer (@GibraltarHammer) reported from Belfast, Northern Ireland

    Hello @virginmedia new customer here, part of the package was as a sim card never got it been 3 weeks. And can't register or contact virgin mobile. Just want a new SIM card sent out not 17 help pages of nothing

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia @virginmedia unfortunately 8am is not a suitable time the evening is a time I would expect to be able to speak with someone in customer service

  • holidaytripper Nish Glandorian Sparrowhawk🍻 (@holidaytripper) reported from Belfast, Northern Ireland

    @G88shaw @divisbhoy On virgin media so don’t have that problem. Maybe these polish women need to change their network provider

  • gemmamcmurray Gemma McMurray 💕 (@gemmamcmurray) reported from Lisburn, Northern Ireland

    @virginmedia Yes, there’s a known issue with the service in the area. Thanks for this.

  • gemmacaddell86 gemma (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    @virginmedia honestly your customer service is disgrace. your advisor gave false info to get a sale last wk as confirmed by your advisor on my call today, repeatedly put on a silent hold with no signposting so it sounded like been disconnected, blind transferred then systems down

  • SamSJMorgan Sam Morgan (@SamSJMorgan) reported from Belfast, Northern Ireland

    Virgin Media called to offer me Sky Sports for £15per month and I'm literally waiting to see who we sign before I decide if I'm gonna pay to watch us get our pants pulled down every other week.

  • Dross1114 Ross (@Dross1114) reported from Castlereagh, Northern Ireland

    @virginmedia ITV down, hands down the worst service, awkward user interface, will be moving on from my contract, so expensive for poor service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ms_caoimhe Caoimhe B-O'K (@ms_caoimhe) reported

    @VirginMediaIE still no service .... any chance of a response? Do you not think it would be courteous to update your customers? Is this level of service acceptable to you? #virginmediadown #virginmedia

  • DavidP291929105 DavidP2 (@DavidP291929105) reported

    @virginmedia Worst experience ever that text service, after hours texting now told to phone

  • suzybie Suzy Byrne (@suzybie) reported

    @virginmedia @VirginMediaIE Service has returned now thanks.

  • AnsellChantelle chantelle ansell (@AnsellChantelle) reported

    @virginmedia Highly disappointed with your services 2day. Install incomplete 2 b told you will return tomorrow 2 finish, but now received a call 2 tell me the 1st May is next available date. Not good enough considerin I am a customer just moving house, organised in march.

  • dharmeshDamani Dharmesh damani (@dharmeshDamani) reported

    @virginmedia Engineer was booked to call me. Another Engineer was booked for local area check tonight and I’m supposed to get sms updates. None of above has happened. All cables checked. Done reset, switch off multiple times. Can you PLEASE do something to HELP?

  • kentjolly Kent Jolly (@kentjolly) reported

    @virginmedia please sort yourselves out. I am seriously about to lose it with 24 hours of crappy internet & wifi issues in Islington.

  • jayshallcross1 jayden (@jayshallcross1) reported

    @virginmedia 10 AM. Can deal with an upgrade to systems in the area if it’s gonna fix the problem of your wifi going down all the time then that’s sound. But the wifi seems to go off all the time regardless

  • WilldenJames James Willden (@WilldenJames) reported

    @virginmedia That they have an issue they are trying to resolve. Started in March 2019 and every month it gets put back a month. I’m sure @richardbranson has better internet on his island than I do in London.

  • helena040701 helena lee-boaler (@helena040701) reported

    @virginmedia wifi in the Salisbury area has been awful for days. Please can you improve it

  • DavidP291929105 DavidP2 (@DavidP291929105) reported

    @virginmedia Nobody is helping though that's the problem