Virgin Media Outage Report in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

City	Problem Type	Report Time
Belfast	Total Blackout	15 days ago
Belfast	E-mail	20 days ago
Belfast	Internet	1 month ago
Belfast	Internet	1 month ago
Belfast	TV	2 months ago
Belfast	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Pete Barfoot (@BarfootPet) reported 4 minutes ago from Dundonald, Northern Ireland

  @virginmedia 1/2 I've tried contacting you via letter sent 17/06/2020 to give 30 days notice of cancellation of contract, online complaints service 14/07/2020 to complain after no response to letter of 17/06/2020, still no response and today via chat to further complain

• 
  Patrick O Toole (@pmakgreb10) reported 9 minutes ago from Castlereagh, Northern Ireland

  @virginmedia hi my tv is down and can't get through on the phone line. Can you please advise how I can get some help?

• 
  Trevor Killeen (@TrevorAKilleen) reported 18 minutes ago from Belfast, Northern Ireland

  @virginmedia Why would I do that!? I am still waiting for a response through a formal complaint from 4 months ago and I am still waiting for that call back from 26/8/20 !!!! YOU DO NOT TREAT CUSTOMERS WITH RESPECT!! People should avoid using your company !! And I will continue to share that!!

• 
  donnaspongebob (@donnaspongebob) reported 21 minutes ago from Newtownabbey, Northern Ireland

  Absolutely sick of the service by @virginmedia these last few days... internet constantly dropppng out!! #virginmediadown

• 
  Adam (@itsadam0202) reported 23 minutes ago from Lisburn, Northern Ireland

  @virginmedia ****** FIX IT

• 
  Ash Patterson 🌈 (@eastbelfastgirl) reported 29 minutes ago from Belfast, Northern Ireland

  @virginmedia I've been on hold for nearly an hour, my WiFi is down, I've ran all the tests but no joy... Is there any link you can send me to speed up the process? #virginmedia

• 
  itconor (@itconor) reported 30 minutes ago from Comber, Northern Ireland

  @seatzie I pay 60 for 350meg down 35 up on @virginmedia BT for 60 offer 1gbps down and 110mbps up with ipv6

• 
  Ian Robinson (@IanRobinson) reported 31 minutes ago from Stormont, Northern Ireland

  Is anyone else having issues on Virgin Media broadband. Some sites not browsable. Dropbox sync not working. They are all okay when I drop to 4G via iPhone.

• 
  itconor (@itconor) reported 35 minutes ago from Comber, Northern Ireland

  @seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode

• 
  Seán O’Neill (@thatsabelter) reported 42 minutes ago from Belfast, Northern Ireland

  @virginmedia is there a day that goes by where the service isn’t crap? Trying to stream the boxing here and I’m gonna box the router lads.

• 
  David Pelissier (@d_pelissier) reported 42 minutes ago from Belfast, Northern Ireland

  @virginmedia Jeff from the upgrade team was to transfer my wife's chat to the Customer care team but 15 minutes on, nothing?

• 
  donnaspongebob (@donnaspongebob) reported 46 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia Today, so far it has been ok. Thankfully. Thursday, Friday and Saturday were awful.

• 
  Trevor Killeen (@TrevorAKilleen) reported 47 minutes ago from Belfast, Northern Ireland

  @virginmedia yet another example of horrendous service from @virginmedia - “too busy” to deal with my call so disconnected me..... online service that I was directed to .... cannot make the changes I need .... not providing service but guess what .... still charging me !!!

• 
  itconor (@itconor) reported 51 minutes ago from Comber, Northern Ireland

  @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

• 
  WorkingFromHome (@GarethMcGuigan) reported 51 minutes ago from Belfast, Northern Ireland

  Hey @virginmedia I've been trying to get through to you to leave because of the cost of a truly awful TV service. Your phone line directed me to the web and the web has directed me to the phone line. Can you please help?

• 
  Connor (@ConnorMonaghan_) reported 53 minutes ago from Belfast, Northern Ireland

  @virginmedia Couldn't finish the conversation. No have received a email saying "disconnection virgin, and states will be disconnected on agreed date" when no date was agreed. Really terrible customer service

• 
  Ryan Murray (@rmurrayld) reported 54 minutes ago from Dunmurry, Northern Ireland

  @virginmedia WiFi down again, heap of sh*ttttttt

• 
  Dazza B (@Darrenbarrett01) reported 55 minutes ago from Belfast, Northern Ireland

  @virginmedia 1 hour 14 minutes trying to get through to someone and still no answer not great customer service I guess..

• 
  WorkingFromHome (@GarethMcGuigan) reported 56 minutes ago from Belfast, Northern Ireland

  Honestly @virginmedia the service I am paying for is getting worse. Please get in touch to help a customer out

• 
  Trevor Killeen (@TrevorAKilleen) reported 59 minutes ago from Belfast, Northern Ireland

  @virginmedia So tired hearing excuse after EXCUSE after EXCUSE from @virginmedia - your “customer service” has been appalling over the last 5 months and this is NOT the first time you have failed! You have blamed EVERYTHING except your poor service !!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beaudene Kilty (@Beaudene_Kilty) reported 8 minutes ago

  @virginmedia I was initially told 48 hours then it might be a little longer as they are busy. I’m outside if my cooling off period, but wondering if I can cancel. I have no confidence they won’t take the bill again when scheduled on the 16th. Should I cancel the DD.

• 
  JOE Mac (@jooemac) reported 8 minutes ago

  @virginmedia the worst customer care in the world

• 
  Pat Mchugh (@PatMchugh) reported 9 minutes ago

  @virginmedia How do i get a Black Friday Deal (i'm out of contract) but still an existing customer. Why can't I see the deals when I log onto my account.

• 
  GrumpyNige MBE 💙 (@GrumpyNige) reported 10 minutes ago

  @virginmedia Dear Bot, I have done all of that. I understand mobile networks. I used to be a Communications and Information Systems Engineer. Hence my original,question relating to data capacity and contention rates. Even with a 4G signal often can’t use data services.

• 
  Tom (@tgdski) reported 10 minutes ago

  @virginmedia still having Wi-Fi issues, no response to my email.

• 
  Love (@JustinaAcima) reported 12 minutes ago

  I swear trying to report an issue about Virgin media cabinets to them is so infuriating. Imagine I didn't have an account and I was just a random member of the public reporting it. I wouldn't be able to get through without an account. Just want to talk to a real person!!

• 
  Rob Holland ⚽️ ☮️ (@robhollanduk) reported 13 minutes ago from West Bridgford, England

  @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

• 
  Evil Hood (@Evil_Hood) reported 17 minutes ago

  @virginmedia It looks like you're as bad as the WhatsApp service. You don't read what you are sent either.

• 
  ash hobbs (@Ashhobbs24) reported 21 minutes ago

  Is it at all possible to speak to somebody at virgin media who is UK based? Customer service is appalling. #virginmedia @virginmedia

• 
  diane knott (@DKMUA_) reported 25 minutes ago

  @virginmedia We’ve never had bother until my husband received a text from your company telling us about some upgrade to our broadband so that it’s faster - what a joke!