Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Total Blackout | 15 days ago |
|
Belfast
|
20 days ago | |
|
Belfast
|
Internet | 1 month ago |
|
Belfast
|
Internet | 1 month ago |
|
Belfast
|
TV | 2 months ago |
|
Belfast
|
Total Blackout | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Rossi's Rovers (@MGR1980) reported from Belfast, Northern Ireland@virginmedia evening, we recieved our quick start package but the account needs to be activated. We have two young kids and have been a few days without service. I have used the text service but haven’t received a call back.
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Bluebird (@Bluebird_7777) reported from Belfast, Northern Ireland@virginmedia I've been trying to get thru on the phone since good Fri my multiroom box is broke it makes a squealing noise checks have been done an still dossnt work I need a new box but can't get to speak to someone wat can I do im paying for a service I can't use
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Oliver McGovern (@Olliemac) reported from Carryduff, Northern Ireland@stephendevenne1 I found virgin media sports. Must check RTE2. Can’t get it on the Sky Box here. They block the signal.
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Andrew Molloy (@AndrewJMolloy) reported from Belfast, Northern Ireland@virginmedia It’s not working again. Ran the equipment test and it has detected something is wrong. Checked all the cables and no issues there.
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weef (@weeefy) reported from Belfast, Northern Ireland@virginmedia 3 issues. Virgin tv app slow to log in, doesn't show any of my paid channels. Broadband intermittent this week. Wi-Fi router range is poor in general. No signal in adjoining room.
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weef (@weeefy) reported from Belfast, Northern Ireland@virginmedia what's your number for complaints. There's is no option on the customer services menu
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Rossi's Rovers (@MGR1980) reported from Belfast, Northern Ireland@virginmedia evening, I was wondering if you could help, we received ourr starter package but the account needs activated, tried the text number but haven’t received a call back. My wife is a nurse and we have two small children and have been without internet for a few days now.
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Lord Mark Lunn (@MarkLunn) reported from Belfast, Northern Ireland@virginmedia I was wondering why I was getting more phone calls to the house and crap phishing emails, now I know the reason 😡
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a grásta (@eire_duchess) reported from Belfast, Northern Ireland@virginmedia I’m having some issues singing into your website to check the status of an order for a new mobile phone contract can you please help
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weef (@weeefy) reported from Belfast, Northern Ireland@virginmedia Virgin don't seem to offer any kind of resolution to customer problems. Not even a complaints dept phone number.
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Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland@virginmedia To say your service is patchy at the moment would be generous.
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@virginmedia brilliant service. Quick call to downgrade package/pause sports 35 mins hold and call just terminates. Bet if I stop paying the what is it £105 a month I’ll be cut off in minutes and phoned constantly for the outstanding money.
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mandie omalley (@belfastbabe66) reported from Castlereagh, Northern IrelandSo after keeping me on hold for 53 minutes you just hang up on me, I appreciate your down to a skeleton staff but how rude, is this how @richardbranson is getting money to pay for his failing airway @virginmedia
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Fiona Patterson (@PattersonFionaA) reported from Belfast, Northern Ireland@virginmedia we’re all trying to work from home and the internet is down! You’ve got to be kidding! Sort it out please #virginmedia @Andypat3
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Sean D (@seanddotmedotuk) reported from Belfast, Northern Ireland@StephenStitt @virginmedia Their customer service team are fairly decent if you give them a call when they are available tomorrow. (They will probably ask you do do everything you've tried yourself though)
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Grainne McKeever (@GGBelfast) reported from Newtownabbey, Northern Ireland@virginmedia Yes the service was completely down earlier today with no internet access at all.
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tracey cooper (@liltigger74) reported from Jordanstown, Northern Ireland@virginmedia more time spent this weekend trying to fix your equipment , WiFi has worked for around 8 hrs since Friday . Why do your routers never last
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Mark Thompson (@MarkAT1985) reported from Belfast, Northern Ireland@virginmedia Hi, thanks for the response. I have ran a test and showing no issues. The wifi continues to drop out and come back within a few minutes. It happens every few hours or so
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@Ŀ❤ѴE_Antrim (@Love_Antrim) reported from Newtownabbey, Northern Ireland@virginmedia when is #Glengormley going to have an end to faults with #boardband. This morning again it's down why why why. Can someone tell me is BT @WeAreOpenreach a better service in Newtownabbey...
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Ellen (@essv28) reported from Dundonald, Northern Ireland@virginmedia answer your phones please... my vulnerable parents want to cancel their sports channel as you can imagine £££s are tight now but they can’t get through... please advise
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael Smith (@rainbagel) reported@virginmedia Want to cancel my contract. I started talking to your bot on WhatsApp but it stopped responding 2 hours ago 🙄
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Fran Méndez (@FranMendez_) reported@virginmedia Hi @virginmedia I already called 0345454111 option 1, 2 then 4 and waited for more than 1h and you hung up on me several times. At the moment I've been waiting for more than 3 hours in the 07533051809 @WhatsApp chat and it's just a bot. Terrible!
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CRiMEBear (@CRiMEYBear) reported@virginmedia You owe us about £50 now, and we keep counting. We tried to call (was on the phone for two 2hours, was connected to literally every person in the bloody building and then just disconnected, this happened multiple times and you never called back)
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Wesley Fry (@Wesfryday) reportedCan I just swap provider without having to contact the dreaded @virginmedia. The customer service is truly the worse ever, but the product is quite good. But I shouldn’t have to pay for something I’m not even using
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Rob (@roburdick) reported@virginmedia Hello, the problem is no one answers the phone and an hour on hold is too much! I would like to cancel my contract but finding this difficult due to lack of customer support. I would like somebody to call me back. Maybe you could add a callback function?
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CRiMEBear (@CRiMEYBear) reported@virginmedia HONEST TO GOD!!! You guys have by far the WORST service there is. Since 1 1/2 months we are trying to switch our WIFI to our new property and you are just blood INCAPABLE!!! However, you are happy to just take our money, for a service we cannot use.
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Misuzu (@misuzu_solo) reported@virginmedia I need to cancel my services but I need to actually speak to somebody
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Philip Long (@ptalong) reported@virginmedia Trying to cancel my account but can’t get through on the phone. 3rd attempt at calling, been in a queue for over an hour now, have listened to Sam Ryder’s song more times than I can remember. Please help!
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Simon Giles (@sygiles) reported@virginmedia Nothing so not bothered anymore, I’m very disappointed to say the least , had the same issue last time so went through all the stress and confirm tge cancellation only 2 days later received a call explaining how valuable I am
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noëloh 🇮🇪 🇪🇺 🇬🇧 📚 🎨 🏉 (@n03l0h) reported@virginmedia We need to discuss your poor retention offers for existing (indeed, longstanding) Virgin customers -- but how can we if we can't get thru on the phone? My partner has tried your website but evidently that's malfunctioning too.