Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 01/09/2026 07:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomNewtownabbey TV
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Internet
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @asa_thorp Virgin Media are worse to cancel, believe me.

  • christine160586 christine (@christine160586) reported from Belfast, Northern Ireland

    @virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.

  • jerrylangradio Jerry Lang (@jerrylangradio) reported from Holywood, Northern Ireland

    Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia

  • Pascalstil Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland

    @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

  • lilmissymoo90 Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland

    @virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)

  • seansteenson Sean Steenson (@seansteenson) reported from Belfast, Northern Ireland

    Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal

  • DJJarlath 🎧Jarlath🎙️ (@DJJarlath) reported from Newtownabbey, Northern Ireland

    @virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland

  • EmmetMcDB Emmet McDonough-Brown (@EmmetMcDB) reported from Belfast, Northern Ireland

    @okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.

  • Anna_McD91 Anna Poland (@Anna_McD91) reported from Belfast, Northern Ireland

    @virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?

  • isabelsbaby kimbo (@isabelsbaby) reported from Castlereagh, Northern Ireland

    @virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim

  • thompo2010 Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland

    @philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!

  • Pascalstil Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland

    @virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you

  • Flomoll Annie Mc Cartney (@Flomoll) reported from Belfast, Northern Ireland

    Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.

  • Broc_Boyd Broc (@Broc_Boyd) reported from Belfast, Northern Ireland

    @virginmedia Belfast BT6 no issues showing on service checker but no connection

  • CllrMichaelLong Michael Long (@CllrMichaelLong) reported from Belfast, Northern Ireland

    @superbowler4 @virginmedia They are terrible.

  • bobobalti Bobo Balti 🎩 (@bobobalti) reported from Belfast, Northern Ireland

    @br_Fk5 @virginmedia Having same issue with Sky at in laws.

  • ianmoran Ian Moran (@ianmoran) reported from Belfast, Northern Ireland

    So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues

  • RBlackPA Rebecca Black (@RBlackPA) reported from Belfast, Northern Ireland

    @virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life

  • jazzyrath3 Jazzyspurs (@jazzyrath3) reported from Castlereagh, Northern Ireland

    @virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _GraceSavage Grace Savage (@_GraceSavage) reported

    Ffs @virginmedia I’m losing my **** over here. Internet has not worked properly since we we started with you in October. Ordered boosters. Pay extra for them. Hasn’t fixed issue. Just been on hold for OVER and hour to be HUNG up on. This is an absolute JOKE. 😭 😡 😤!!!!

  • annekawrites Anneka ☾ (@annekawrites) reported

    @virginmedia @RussTaylor83 It’s actually disgusting how you have a complaining customer and yet your response doesn’t even offer an apology. Get it together!!!!

  • neilamitch Neil Mitchell (@neilamitch) reported

    @virginmedia 4 times in 1 month my internet has went down, various issues but the most common one is "cant find ip address" no matter how many times i reset it, thank god my contract is up in april. Absolute **** show

  • Itzmanimal Itzmanimal (@Itzmanimal) reported

    @virginmedia #stayconnected You wish WS9 area random disconnections for 2 days 3Mbps DL 0.02Mbps UP, Random router restarts more times than you upsell your sh*t others on the same street also have the problems before you say "restart router" it does that it self every 5 mins

  • rubymoreton ℜ𝔲𝔟𝔶 𝔐𝔬𝔯𝔢𝔱𝔬𝔫 (@rubymoreton) reported

    @virginmedia Still not working. Went off around an hour ago and is still not back on, ridiculous for the price for it to constantly not work even though there are ‘no known issues’. Money Supermarket survey from my area had nothing but complaints about Virgin Broadband..

  • jaynzegwu LORD OF THE SOUTH🇳🇬🇬🇧 (@jaynzegwu) reported

    @virginmedia price rise , you all could argue and I may understand a tiny little but losing connections with the amount I pay is not understandable. Me and my wife both work from home. How do we keep explaining connection lost every few hours ? Fix up or we move.

  • Punkyfsh Louise (@Punkyfsh) reported from Eltham, England

    @virginmedia broadband been down for hours. Can’t get through on the phone, can’t book an engineer online. Status says no known issues. Not sure what else to do?? SE18

  • lonewharf Kos Skassis (@lonewharf) reported from Crayford, England

    @virginmedia 2 hours of no broadband. Got text to say services back up. Its now gone offline again, but your service status says everything is fine in the area 😞😞

  • _GraceSavage Grace Savage (@_GraceSavage) reported

    @virginmedia On hold for 50 minutes now. My phone bill last month was extortionate for the amount of time I spent on hold to Virgin trying to sort issues. Is there a free number I can call?

  • veruxrr aleks (@veruxrr) reported

    @virginmedia wtf is wrong with your ******* wifi literally cannot play a game of fortnitw with lagging out or going on 1000 ping honestly fix your wifi