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Virgin Media outages and service status in Lisburn, Northern Ireland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Lisburn, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 27, 9:29 PM GMT+1.
  • 70% TV (70%)
  • 23% Internet (23%)
  • 5% Total Blackout (5%)
  • 3% Wi-fi (3%)

The latest reports from users having issues in Lisburn come from postal codes BT28 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Crumlin, Newtownabbey, Belfast, and Lisburn.

CityProblem TypeReport Time
Crumlin Wi-fi 17 hours ago
Newtownabbey Internet 2 days ago
Belfast Internet 5 days ago

Nearby cities with recent reports

Crumlin

1 recent signals

17 hours ago
Newtownabbey

1 recent signals

2 days ago
Belfast

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • Broc_Boyd
    Broc (@Broc_Boyd) reported from Belfast, Northern Ireland

    @virginmedia Belfast BT6 no issues showing on service checker but no connection

  • niscaffolding
    Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland

    @virginmedia tried for over a week now to sort my WiFi out managed to get talking to one of your guys today who couldn’t fix the problem. I was told he will call back in 30min with nothing can someone HELP?

  • bernardmccabe
    Ben McCabe (@bernardmccabe) reported from Belfast, Northern Ireland

    @virginmedia 4 days since internet cut off and still no sign of fixing it. While I’m paying a stupid amount for the privilege.

  • thompo2010
    Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland

    @philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!

  • niscaffolding
    Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland

    @virginmedia Still no WiFi in the house and no on hold for another 55min today all I need is an engineer out as the boost you keep doing is not working no matter how many times I boos reboot the system? I’m sure an engineer can solve the problem please just send one out.

  • nadean_ni
    Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.

  • beezlebum
    Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.

  • LSRutherford
    Lee Rutherford (@LSRutherford) reported from Whiteabbey, Northern Ireland

    @virginmedia How can I get help with an issue on my V6 box?

  • Dermo1888
    Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland

    @virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint

  • jai_dee
    Jim Doran (@jai_dee) reported from Belfast, Northern Ireland

    @virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel

  • Jimmaguire44
    Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland

    @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

  • adammccalden
    Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland

    @virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish

  • MrRossICT
    Mr Ross (@MrRossICT) reported from Castlereagh, Northern Ireland

    @virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?

  • SeanJPMcKee
    Seán MacAoidh (@SeanJPMcKee) reported from Belfast, Northern Ireland

    @virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.

  • larmour_andre
    Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.

  • DavidPMet
    David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    .@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom

  • nadean_ni
    Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.

  • EmmetMcDB
    Emmet McDonough-Brown (@EmmetMcDB) reported from Belfast, Northern Ireland

    @okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.

  • courtexplores_
    Courtney Briscoe Photography📸 (@courtexplores_) reported from Newtownabbey, Northern Ireland

    @virginmedia hi, I’d like to file an official complaint about a manager who refused to pass us higher than his position, tried to force us to cancel our service and threatened to close the case while it’s still unresolved

  • tomdkeating
    Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland

    @Seanlpmccabe @virginmedia It was down early Thursday morning, 10:30am(ish), no snow then. Very poor that both TV and BB are down for so long.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • radavies_art
    Richard Davies FRSA (@radavies_art) reported

    Dear @virginmedia I’ve had no TV signal for almost a month. When I contacted you, I was twice left on hold for over an hour; when I finally spoke to someone, I was assured reception would be restored within 24hrs, that was two weeks ago!

  • Aloogobipudh
    Sanjio (@Aloogobipudh) reported

    @virginmedia Our new virginmedia broadband has been down since midnight, and the estimated time for fixing it has moved from 9:30 am today to 3:30pm June 2nd. Nobody to discuss this with. Chatbot useless. This is way worse than sky. How do we move back to them?

  • Angeltt_tt
    Angeltt (@Angeltt_tt) reported

    @PeteUK7 @IDHDRUM @virginmedia Win95 wouldve taken 3 weeks, not 3 months, theyre lying ******* trying to save face for their disgusting behaviour. Theyre predators, mis-selling + overcharging for services they simply arent (+ never) providing + their service as a whole is worse than running on timed dial up.

  • samhain1
    Stewart C (@samhain1) reported

    @JamieGBarry @virginmedia Insurance market been doing this for years as we know. There will always be a % of the customer base that won’t be diligent about subs and will automatically move to the new rate without even knowing. They expect other customers to leave knowing they’ll be back again in future

  • HawksworthB
    bryan hawksworth (@HawksworthB) reported

    @JamieGBarry @virginmedia Becoming common throughout... About a year ago Sky did exactly the same to me, Loyal Gold, Platinum, Diamond (All that S**t) member for over 35yrs.. Price increase from around £100 to £153 in about 3mths.. Plus reduced service.. It's all a load of Bulls**t greed.

  • union4me
    End Neoliberalism before it ends us! (@union4me) reported

    @PeteUK7 @virginmedia Sorry for your loss & I’m not surprised to see Virgin Media are still an awful company to do business with 25 years after I left them due to their terrible customer service. They deserve to be out of business by now…

  • PeteUK7
    Pete 😷 #COVIDisAirborne (@PeteUK7) reported

    @itsendeavour @virginmedia I hope they listen to the feedback they are receiving here. Not that I suppose they care that much. It's all about pleasing shareholders rather than providing professional service to their customers.

  • altymoore1
    Jonathan Moore (@altymoore1) reported

    @virginmedia @PeteUK7 Isn’t that the whole point of a bereavement team? To stop **** like this happening? Human input. A little time when he told you 3 months ago is a pathetic excuse also

  • mikmikemicky
    Mike Hill (@mikmikemicky) reported

    @PeteUK7 @virginmedia That's bad. When my dad died, a company who's bill didn't get paid even offered to be executor's in his estate?

  • footymarketer
    Clive Edwards (@footymarketer) reported

    @virginmedia @PeteUK7 This is actually atrocious, both the initial mistake and this poorly worded, lacking in true sentiment, reply. Your system failures are not what this poor chap wants to hear about. Branson should be looking at his licensing agreement with the clearly inept organisations behind Virgin Media.