Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Wi-fi | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Lisburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@virginmedia BT5 Belfast 7 hour outage, any chance we could get an estimate on when this will be fixed, or even an acknowledgement from your status checker that there is a problem, constant problems for the past month.
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Calls and texts are fine data is the problem can't even use the old SIM it has been cancelled! Tried getting through on 789 but just can't get through!
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
Data on new sim @virginmedia mobile not working and can't get through on the phone 😱
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Whiteabbey, Northern Ireland
@virginmedia They left me to fend for myself, the new sim wiped out my APN settings, @virginmedia were no help at all, got settings from a third party 😱
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Darren Maginnes
(@darrenMaginnes) reported
from
Belfast, Northern Ireland
@virginmedia what’s the issue with your internet, this is two weeks in a row that you’re servers have had problems, how do you feel taking customers money and them not being able to use it then putting the charge up!!!
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia According to the site, all good, but was up and down like a yo-yo up to dinner time. Seems OK now, so fingers crossed 🤞
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Paboy
(@paboy113) reported
from
Belfast, Northern Ireland
Broadband is so frustrating. Family going nuts! I’m sure VM staff are trying their best to fix but not good enough. Been on off on off in BT4 (Belfast) for weeks. Router switched on and off with no improvement. Seriously thinking of closing top home package account.#virginmedia
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia no difference still no service. looking now at changing provider for all 4 in household.
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LAUREN SHANNON
(@lorenshanxn) reported
from
Belfast, Northern Ireland
@fashiontrain @virginmedia This is why I left them never got the internet speeds they promised the whole time I was with them
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia were you able to check the mast in Dromore to see if there is an issue
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PeteB
(@Rightpeg) reported
from
Castlereagh, Northern Ireland
Worst part of being on hold to @virginmedia is having to listen to Coldplay ☹
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Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@Ofcom any chance you can have a look at whats going on with @virginmedia, I have logged a complaint with you, unable to get a response from them other than platitudes on their twitter account. I
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Árd Macha
(@Ard_Macha) reported
from
Belfast, Northern Ireland
@virginmedia Still slow.
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David Pelissier
(@d_pelissier) reported
from
Belfast, Northern Ireland
@virginmedia another weekend, another outage... If that's to be the new normal, then perhaps your competitors will be better at handling it. #NoWiFi
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Robert Barkley
(@rbarkley82) reported
from
Belfast, Northern Ireland
So cancelled my @zeninternet order last Wednesday when they failed to activate on time, went to @virginmedia instead, activated yesterday. Asked Zen to confirm they have processed refund and still to hear back... Would def stay away from them, nothing but problems from start!
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Well good news, my V6 box lost signal as well for 5 minutes, and when it came back again, so did the broadband. The Virgin van was parked near a cabinet, so maybe that was him fixing a fault there.
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Been out at work, but apparently Broadband been down since 12:00 today again. BT28
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Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@creppermint @virginmedia 2/ maintenance or scheduled maintenance, but just turning it off no warning when people are trying to work from home is just poor service. The website is useless, no faults showing and call centres closed, no way to contact them...
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Not working since I installed the new sim on Saturday!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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k games
(@minzibz1988) reported
@virginmedia I agreed a new package price of 44 and got charged more. My Internet service was very bad and I got 350 Internet speed I got charged 163 for no reason I should have had 75 credit instead that went missing and I got charged over 3 times my bill.
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Anthony Byrne
(@_AnthonyByrne) reported
@virginmedia The issue is that last Saturday Virgin Media went down. It took a good few days for the broadband to come back on but when I tried to do the tv box. It says that it couldn't load up so I just gave up.
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CC
(@carooftheavon) reported
@virginmedia Recorded message saying there's a 'complex' issue. No fix time given and never is. My point is that as this has been going on for over a month, I think it's high time your customers got a little more explanation than a vague recorded message.
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Courtney Draper 💝💋
(@Courtney_Star1) reported
@virginmedia I’ve just reset the rooter, but that’s the second time this week we’ve had to do it. My partner is paying nearly £50 a month for an average service being provided.
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Chris O'Neill
(@chris_oneill94) reported
@virginmedia I'm never off messages, calls with you. I very regularly have zero or intermittent WiFi. Surely at a certain point this is a breach of contract/service and I can walk away?
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no nonsense
(@maureen2900) reported
@virginmedia The thing is, this is a reoccurring problem which is getting stupid.
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Usman Anjum
(@dr_usmananjum) reported
@virginmedia Both parties agree on a specific contract, however for last 5 months I’m not receiving the full package despite full payment. You’re unable to resolve the problem and wasted my time on web, phone chats and technician visits. #CustomerService #virginmedia
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Gemma Louise Butler
(@Gem_Gem_Louise) reported
@virginmedia collections agent stated "irrespective of that, you have to pay" Virgin Media What sort of customer service is that?!? Im in tears, my hubbys shaking with stress and rage that a massive company like Virgin Media won't honour the information from TWO separate agents.
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CC
(@carooftheavon) reported
@virginmedia It's impacted in that I have none. And your telephone helpline recorded message confirms this. It affects all your customer in the Sutton SM1 area as you can see from the numerous previous tweets has been going on for some time.
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Nick Vane
(@nicholasvane) reported
@virginmedia So no exact times as to when it will go down and only a rough time when it will be back. Last month it didn’t recover until late evening after we switched the box off (one of our neighbours suggested this). Nothing in your comms said we need to do this