Virgin Media outages and service status in Lisburn, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
TV | 1 day ago |
|
Belfast
|
Total Blackout | 21 days ago |
|
Belfast
|
27 days ago | |
|
Belfast
|
Internet | 1 month ago |
|
Belfast
|
Internet | 1 month ago |
|
Belfast
|
TV | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Sandra Deane (@SMDeane) reported from Castlereagh, Northern Ireland@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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Leonard Totton (@lennylinfield) reported from Belfast, Northern Ireland@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Jennifer McKiernan (@_JennyMcKiernan) reported from Belfast, Northern Ireland@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern IrelandImagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia
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Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Sean McIlhatton (@eSean_SZN) reported from Belfast, Northern Ireland@virginmedia It says no known issues
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland@virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.
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Jane Emir Holohan (@JaneHolohan) reported from Belfast, Northern Ireland@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
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David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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David Annett (@davidannett7) reported from Belfast, Northern Ireland@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland@virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
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David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland@virginmedia your broadband is a heap of **** . Cakesmackers
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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Robert Mulligan (@RobertMulligan5) reported from Belfast, Northern Ireland@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Manij (@Manij_Shrestha) reported@virginmedia Internet down since 10am, I'm in West London. Apparently the service checker says there's no issues?!
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Jess leigh (@_jxssleigh) reported@virginmedia Final complaint lodged and initial issues resolved by a wonderful lady on the phone, only decent representative I’ve spoken to all day. Couldn’t apologise enough, she should have to apologise mind you.
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Jason Morgan (@JasonMo25436420) reported@virginmedia need to downgrade from 1 gig volt to 500mb and hub 3 because the hub4 doesn't work ,what number do I call please
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King Darth Necris (@DarthNecris) reported@virginmedia It says there isn’t any but evidently there is as it is not working at all
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Zanna Orage (@zanna_orage) reported@virginmedia It does not. It’s automated & just tells me there isn’t an issue in my area when there is!
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Scott Tutin (@EnemyTutin) reported@virginmedia For next Wednesday yes, but it's still curtently unclear as to whether this is a hardware issue with the router or a system issue. I'm also unable to log into my account as it was set up with an email from 14 years ago, any advice on how to change to my current email?
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Alex (@alexsharples) reported@virginmedia No it didn't, it never has in all the time we've had the problems - I'd maybe feedback also that your call center staff are incompetent
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Sophie (@Sophielx0911) reportedWhy does my internet go really slow when I'm downloading something. I have 200mpbs speed that shouldn't be slow @virginmedia #virginmedia
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Dennis C Chansa ( Dee-Lo) (@HiDee_Lo) reported@virginmedia I moved to you in July , since then I have had wifi problems not just tv but everything connected to wifi to an extent that I can’t even do anything on my phone at times. An engineer is coming out today hope this will be sorted out
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Az (@az_1183) reported@virginmedia I wasted 2 days of calls and spoken to 8 people without any help. The telephone numberv to the complaints team and the customer service are the same, staff say they cannot log complaints and when I find someone who can the complaint was resolved. Frustrating to say the least.