Virgin Media Outage Report in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

City	Problem Type	Report Time
Belfast	Total Blackout	16 days ago
Belfast	E-mail	21 days ago
Belfast	Internet	1 month ago
Belfast	Internet	1 month ago
Belfast	TV	2 months ago
Belfast	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Trevor Killeen (@TrevorAKilleen) reported 0 seconds ago from Belfast, Northern Ireland

  @virginmedia I didn’t say it was an instant response service !!! I said that YOUR COLLEAGUE said they couldn’t access account information on social media !!! So they were lying then? This would seem the case if you are now asking me to provide the complaint reference?

• 
  Trevor Killeen (@TrevorAKilleen) reported 3 minutes ago from Belfast, Northern Ireland

  @virginmedia No I did not “tweet you” about the complaint I was agreeing with another customer & saying that I am having the same experiences-YOU responded to that tweet by asking for the complaint implying you were actually going to do something which you have not!! Further proving my point!

• 
  Andrew Molloy (@AndrewJMolloy) reported 7 minutes ago from Belfast, Northern Ireland

  @virginmedia Any update on this? No reported faults, restarted my virgin box, @All4 app still not working.

• 
  Trevor Killeen (@TrevorAKilleen) reported 8 minutes ago from Belfast, Northern Ireland

  @virginmedia (And watch all will go quiet they like to make a public show of responding but because I’ve called out @Virginmedia on their crap service - they now won’t respond !!! )

• 
  Jonathan carey (@carey_jonathan) reported 11 minutes ago from Belfast, Northern Ireland

  @virginmedia Aye, sure I've nothing better to do that sit for 45mins on hold. How about you call me? Your customer that you're not providing a service for!

• 
  Ash Patterson 🌈 (@eastbelfastgirl) reported 12 minutes ago from Belfast, Northern Ireland

  @virginmedia I've been on hold for nearly an hour, my WiFi is down, I've ran all the tests but no joy... Is there any link you can send me to speed up the process? #virginmedia

• 
  Andrew Molloy (@AndrewJMolloy) reported 13 minutes ago from Belfast, Northern Ireland

  @virginmedia The @All4 app has not been working for 2 days now. Is this a service wide fault, or something wrong on our end?

• 
  WorkingFromHome (@GarethMcGuigan) reported 16 minutes ago from Belfast, Northern Ireland

  Honestly @virginmedia the service I am paying for is getting worse. Please get in touch to help a customer out

• 
  Trevor Killeen (@TrevorAKilleen) reported 17 minutes ago from Belfast, Northern Ireland

  @virginmedia So tired hearing excuse after EXCUSE after EXCUSE from @virginmedia - your “customer service” has been appalling over the last 5 months and this is NOT the first time you have failed! You have blamed EVERYTHING except your poor service !!!

• 
  Adam (@itsadam0202) reported 17 minutes ago from Lisburn, Northern Ireland

  @virginmedia ****** FIX IT

• 
  Ian Robinson (@IanRobinson) reported 23 minutes ago from Stormont, Northern Ireland

  Is anyone else having issues on Virgin Media broadband. Some sites not browsable. Dropbox sync not working. They are all okay when I drop to 4G via iPhone.

• 
  Bertie Skillen (@bertskill) reported 26 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia is there a problem with broadband in BT161GA area, Internet not working??

• 
  Dazza B (@Darrenbarrett01) reported 32 minutes ago from Belfast, Northern Ireland

  @virginmedia 1 hour 14 minutes trying to get through to someone and still no answer not great customer service I guess..

• 
  Jonathan McCormack (@StripeyMiata) reported 35 minutes ago from Belfast, Northern Ireland

  @virginmedia Also, on the Virgin Media support forums, loads of people complaining text cancelling isn’t working either, hence I wrote.

• 
  WorkingFromHome (@GarethMcGuigan) reported 36 minutes ago from Belfast, Northern Ireland

  Hey @virginmedia I've been trying to get through to you to leave because of the cost of a truly awful TV service. Your phone line directed me to the web and the web has directed me to the phone line. Can you please help?

• 
  Jen Elwood (@J_el9) reported 42 minutes ago from Belfast, Northern Ireland

  @virginmedia WiFi down every day now, engineer out this morning, outage in area (BT5) , 4pm fix, box on the street needs seen too. 20 years old! 3 households all told different stories.. get it sorted! One neighbour on hold for over 60 mins only to be hung up on! 😡😡

• 
  Ryan Murray (@rmurrayld) reported 52 minutes ago from Dunmurry, Northern Ireland

  @virginmedia WiFi down again, heap of sh*ttttttt

• 
  Patrick O Toole (@pmakgreb10) reported 54 minutes ago from Castlereagh, Northern Ireland

  @virginmedia hi my tv is down and can't get through on the phone line. Can you please advise how I can get some help?

• 
  Trevor Killeen (@TrevorAKilleen) reported 56 minutes ago from Belfast, Northern Ireland

  @virginmedia yet another example of horrendous service from @virginmedia - “too busy” to deal with my call so disconnected me..... online service that I was directed to .... cannot make the changes I need .... not providing service but guess what .... still charging me !!!

• 
  Trevor Killeen (@TrevorAKilleen) reported 57 minutes ago from Belfast, Northern Ireland

  @virginmedia Why would I do that!? I am still waiting for a response through a formal complaint from 4 months ago and I am still waiting for that call back from 26/8/20 !!!! YOU DO NOT TREAT CUSTOMERS WITH RESPECT!! People should avoid using your company !! And I will continue to share that!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NoOnesArsed (@arsed_no) reported 7 minutes ago

  @virginmedia I will raise it through the app again as the issue relates to continued service drop out, a one time test is not going to provide answers to the issue.

• 
  Daniel (@kealydaniel79) reported 10 minutes ago

  @virginmedia Ive reported online but when u go online to check they say there are ‘no issues’ but i have been having issue since last friday!

• 
  Heather Nute (@HeatherNute1) reported 10 minutes ago

  @virginmedia No wired is fine but my partner needs to use that as he works in telecoms - I have to rely on the wireless to work on in another room. The box isn’t vandalised, it’s been broken for months -someone taped it shut to stop it banging shut in the wind

• 
  bacon (@BaconCheeseZ) reported 11 minutes ago

  @laurapower1812 @virginmedia You won't get real help. They'll pretend there are no issues and then carry on with their meaningless lives. They don't care. Best thing would be to cancel your contract and go with literally any other provider.

• 
  Piali Das Gupta (@PialiDG) reported 11 minutes ago

  @Emm_McG @virginmedia I'm with Hyperoptic in Rotherhithe. Has been pretty reliable the 3 years I've been with them - a few outages during that time but they haven't lasted long. I can't speak to their customer service, though.

• 
  Mrs Rebecca Jones (@MrsRebeccaJone3) reported 15 minutes ago

  @virginmedia Just a shame it takes a newspaper getting involved for issues to be resolved that were no fault of our own

• 
  Phtevenrobert (@Phtevenrobert) reported 15 minutes ago

  If, like me, you have a history of #mentalillness, PLEASE avoid @virginmedia at all costs. Thanks to the appalling #CustomerService and internet provided by this company I got lower than I have since 2017. My livelihood depends on stable internet and they refused to help. AVOID!

• 
  Atkinsonnx (@Atkinsonnx_UK) reported 15 minutes ago

  Anyone else having major issues with Virgin Media broadband lately? Been having major drops in speeds/signal for around a week now. Starting to really frustrate, especially as its coincided with the price increase letter 🙄 #virginmediadown #virginmedia

• 
  gillian sampford (@gsampford) reported 17 minutes ago

  @virginmedia So after being on hold for 45 minutes 🤬 finally get through then they hang up 🤬 trying to work from home with broadband that keeps dropping out 🤬 BT here we come

• 
  iulia marinela (@marinela_iulia) reported 21 minutes ago

  @virginmedia Please give an email address for customer service or something to find out what's going on