Virgin Media outages and service status in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, and Crumlin.

City	Problem Type	Report Time
Belfast	Internet	8 hours ago
Belfast	Wi-fi	23 hours ago
Belfast	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Dale McDonald (@davmacfc) reported 1 minute ago from Belfast, Northern Ireland

  @virginmedia can you please explain why the best price as a loyal customer for years is 30 pound more expensive than a new customer. Can’t even get through to right department to cancel

• 
  David Simpson (@deewoodvalemufc) reported 3 minutes ago from Belfast, Northern Ireland

  @virginmedia your broadband is a heap of **** . Cakesmackers

• 
  Annie Mc Cartney (@Flomoll) reported 5 minutes ago from Belfast, Northern Ireland

  Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.

• 
  Seán MacAoidh (@SeanJPMcKee) reported 8 minutes ago from Belfast, Northern Ireland

  @virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.

• 
  Nadean (@nadean_ni) reported 9 minutes ago from Belfast, Northern Ireland

  @virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.

• 
  Michael Fearon (@mfearonmusic) reported 11 minutes ago from Belfast, Northern Ireland

  @virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.

• 
  Lauren Blair♥ (@lilmissymoo90) reported 15 minutes ago from Belfast, Northern Ireland

  @virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)

• 
  Leonard Totton (@lennylinfield) reported 20 minutes ago from Belfast, Northern Ireland

  @theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story

• 
  Lauren Blair♥ (@lilmissymoo90) reported 25 minutes ago from Belfast, Northern Ireland

  Longer im on hold with @virginmedia waiting to leave the more sure i am I wanna leave this music is awful 🙄

• 
  Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported 26 minutes ago from Dunmurry, Northern Ireland

  @martinmcnally53 @virginmedia It’s supposed to be some super fast internet but it’s broken more than it works and can’t change because of the contract

• 
  Dale McDonald (@davmacfc) reported 28 minutes ago from Belfast, Northern Ireland

  @virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer

• 
  Andrew Larmour (@larmour_andre) reported 41 minutes ago from Belfast, Northern Ireland

  @AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.

• 
  Conor Huddleston (@Hudd84) reported 43 minutes ago from Belfast, Northern Ireland

  No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.

• 
  Jon (@DarkOldWolf) reported 43 minutes ago from Belfast, Northern Ireland

  @virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet

• 
  Mr Ross (@MrRossICT) reported 44 minutes ago from Castlereagh, Northern Ireland

  @virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?

• 
  Bee (@beezlebum) reported 44 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.

• 
  Lauren 🐝 (@EitherWalnut) reported 45 minutes ago from Comber, Northern Ireland

  Assignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭

• 
  Daniel Ryder (@dryder11) reported 47 minutes ago from Belfast, Northern Ireland

  @virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating

• 
  Adam McCalden (@adammccalden) reported 55 minutes ago from Belfast, Northern Ireland

  @virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish

• 
  Richard Collins (@DrRichCollins) reported 59 minutes ago from Castlereagh, Northern Ireland

  @virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edward Clements (@eddie10oo) reported 60 seconds ago

  @daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.

• 
  Peter Miller (@PeteinExeter) reported 7 minutes ago

  @virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account

• 
  Paul O'Brien (@PaulOBrienKil) reported 12 minutes ago

  @virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Paul Hulse (@paulpresenteruk) reported 13 minutes ago

  Dear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.

• 
  Seren 7 (@Seren_7) reported 15 minutes ago

  @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

• 
  BEN GOODHIND (@BenGoodhind) reported 16 minutes ago

  @virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35

• 
  Irate_Jobbie (@Irate_Jobbie) reported 16 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  Sean Austin 316 (@seanaustin1985) reported 19 minutes ago

  @Johnty14 @virginmedia I worked for VM as a tech and I wasnt one of them but it was common practice by some rltwchs to feather knock so they could put the job off and blame the customer for not being in..

• 
  Juanito (@JuanSpanishfly) reported 22 minutes ago

  @lionking2014 @LPXIOP @virginmedia It is, just like when u call with ur mobile phone using wifi cos uve no service

• 
  Jay (@_Jay_1992) reported 23 minutes ago

  @MelJanie @virginmedia Virgin are diabolical do not bother at all, woeful customer service levels zero information given and just as good internet speeds found at better company’s