Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 01/12/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomNewtownabbey TV
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Internet
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • nextofkindler Gavin Wilson (@nextofkindler) reported from Belfast, Northern Ireland

    @virginmedia so we contacted u yesterday at approx 330pm to complain about service or lack of and after being bounced about, we were told a manger would contact us within a 2hour period. We are still waiting. Absolutely terrible customer service to date!

  • Olliemac Oliver McGovern (@Olliemac) reported from Carryduff, Northern Ireland

    @stephendevenne1 I found virgin media sports. Must check RTE2. Can’t get it on the Sky Box here. They block the signal.

  • oharamal Cllr Mal O’Hara (Castle DEA) Belfast (@oharamal) reported from Belfast, Northern Ireland

    @virginmedia I’m currently on hold at 38 minutes waiting to speak to customer service - apparently I’m moving house and reinstalling in Craigavon on 3rd December. I live in belfast and have not planned a move. Apparently resolved weeks ago but a flurry of texts yesterday

  • AineM15 Aine Murray (@AineM15) reported from Belfast, Northern Ireland

    @virginmedia for anyone who is thinking about switching to virgin media don't. Their £50 refer a friend credit doesn't work and they charge £35 for the activation fee and take the first and second month in advance. So now looking at a bill of over £100. Tried to phone but no use

  • AineM15 Aine Murray (@AineM15) reported from Belfast, Northern Ireland

    @virginmedia Just tried to phone again and when they transferred me to the complaints department they just hung up. Your customer service is actually appalling

  • liltigger74 tracey cooper (@liltigger74) reported from Jordanstown, Northern Ireland

    @virginmedia more time spent this weekend trying to fix your equipment , WiFi has worked for around 8 hrs since Friday . Why do your routers never last

  • a_golonka Agnieszka Golonka (@a_golonka) reported from Whiteabbey, Northern Ireland

    @jadey_voorhees @virginmedia They really are, I don’t know how they still exist! Try sky, and because you work within abbeycenter guys will give you discount, they did for me as well. Means if any issues as well you don’t have to phone customer services, they will be able to sort it out for you on the spot!

  • AineM15 Aine Murray (@AineM15) reported from Castlereagh, Northern Ireland

    @virginmedia Already did that , you are pretty much lying to people taking the first and second month in the first bill. Only have been with you for one month. Your customer team said this was in the terms and conditions. Can guarantee you it's not as I wouldn't have signed up if it was

  • DavySedge David Sedge (@DavySedge) reported from Lisburn, Northern Ireland

    @virginmedia Paying good money for a service that goes mute for no reason . Thanks

  • a_golonka Agnieszka Golonka (@a_golonka) reported from Whiteabbey, Northern Ireland

    @jadey_voorhees @virginmedia Honestly they are horrible, we changed to sky. Their customer service is terrible, up to 1 h waiting on the phone after having to press all the options... just for them to put you on hold and hang up! Took me over 1 week of phoning to finally cancel the contract!

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    After a poor response from Amazon. @virginmedia I move to Amazon on TV feather than on V6. Have you #virginmedia got any news or explanation for the poor quality of Amazon on VM V6 stb

  • PPLOM1 Sarah Lorimer (@PPLOM1) reported from Belfast, Northern Ireland

    After a nightmare attempt to firstly speak to someone on the phone I spoke with a rude employee. I was assured no more charges . Email just through stating we will be charged double again this month 🙈 #virginmedia

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia No! I have logged onto @primevideouk on another device and it works. So my account is fine. But it's not working on my V6 box and I have missed the first half of the match.

  • dryder11 Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland

    Holding for 35 minutes for @virginmedia contact centre to try and find out why my WiFi is down guy finally answers asks my name then hangs up - absolutely furious! #terribleservice

  • AndrewJMolloy Andrew Molloy (@AndrewJMolloy) reported from Belfast, Northern Ireland

    @virginmedia It’s not working again. Ran the equipment test and it has detected something is wrong. Checked all the cables and no issues there.

  • eire_duchess a grásta (@eire_duchess) reported from Belfast, Northern Ireland

    @virginmedia I’m having some issues singing into your website to check the status of an order for a new mobile phone contract can you please help

  • Love_Antrim @Ŀ❤ѴE_Antrim (@Love_Antrim) reported from Newtownabbey, Northern Ireland

    @virginmedia when is #Glengormley going to have an end to faults with #boardband. This morning again it's down why why why. Can someone tell me is BT @WeAreOpenreach a better service in Newtownabbey...

  • nextofkindler Gavin Wilson (@nextofkindler) reported from Belfast, Northern Ireland

    @virginmedia We have had new boosters sent out and recently a new hub to try to solve the problems but still they remain unresolved. This situation needs addressed as we are currently paying for a service that we aren’t receiving

  • oharamal Cllr Mal O’Hara (Castle DEA) Belfast (@oharamal) reported from Belfast, Northern Ireland

    @virginmedia I got through - 1 hour in total on the phone!!! Terrible to have to wait that long. Agent mistake to allocate a disconnect and move to my account. I’m not moving anywhere

  • BelfastTory Andrew Fleming (@BelfastTory) reported from Belfast, Northern Ireland

    @jst_jelliott @virginmedia Same here. Network is fine but router isn't able to connect to the internet. This happened recently around this time of night a week or so ago. Getting annoying.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChoudhariUdit Udit Choudhari (@ChoudhariUdit) reported

    @virginmedia it’s been >1wk without internet and tv. First I was told issue would’ve fixed 7/12, then 9/12 2pm and now 10/12 2pm. I was also told I’ll get updates…. No updates yet and I’ve had to all every time. Is this what you consider good service? #virginmediadown

  • Tina54650089 Tina (@Tina54650089) reported

    @virginmedia down again. Both..

  • Stignasty2 Stiggy McNasty (@Stignasty2) reported

    @virginmedia The person who arranged the subsequent engineer also took my complaint about stopping my original appointment though poor technical knowledge or poorly designed process, and said someone will call - NOTHING! Is that a Boris J approach or are they busy with a tsunami of complaints

  • voiceoverdiva Julie Berry (@voiceoverdiva) reported

    No access to email all day. The dollop on the end of the phone at #virginmedia sounded like a bored teenager and couldn't help - handed it to IT apparently a couple of hours ago. Nothing yet. Not holding my breath.

  • Waltonata Tempest501 (@Waltonata) reported

    @NW_92 @virginmedia I'm getting the same issue since 1530.... at LS16

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.

  • taniaking1991 Tania King (@taniaking1991) reported

    @virginmedia I telephoned and spoke to a member of your team on 21st July. In a recent phone call you agreed I did cancel on that date and now you’re saying I need to be put through to the team to cancel it again and that I owe different amounts of money.

  • tinauk tinauk (@tinauk) reported

    @virginmedia hello,just wondering why some tv shows are now showing in narrow screen instead of full screen/widescreen,its offputting,it never used to be like that,whats happened,its been like this for a while now

  • McMoo_Tweets McMoo (@McMoo_Tweets) reported

    Dear @virginmedia you are useless. 3 times you have emailed me to say that you are collecting my equipment and haven't done so, and now you are threating to charge me £40 for not returning it! Wtf. #CustomerService #rubbish

  • LizzumsBB ⭐️Father Lizmas🌙 (@LizzumsBB) reported

    @virginmedia Oh, they are for the most part. Just.. they're still rubbish. I don't want to upgrade the entire package. 100Mbps down is fine. But I am a streamer so a max of 10Mbps is not great. Especially when I average about 7Mbps and so I can't play any online games whilst I stream.