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Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

CityProblem TypeReport Time
Belfast Total Blackout 17 days ago
Belfast E-mail 22 days ago
Belfast Internet 1 month ago
Belfast Internet 1 month ago
Belfast TV 2 months ago
Belfast Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • acobb403
    Aaron Cobb (@acobb403) reported from Lisburn, Northern Ireland

    @d0wn3y @bt_uk Should go with @virginmedia ! They have been buzzing for us. Never had any internet issues and super fast!

  • Jay_McB
    Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @veggiewen @virginmedia @Virgin I've been up and down all day.

  • __tee123
    tee ๐Ÿฆ•โŽŠ (@__tee123) reported from Castlereagh, Northern Ireland

    Okay so virgin media seems to be down in my house and O2 is down on my phone... Iโ€™m sorry what ๐Ÿ˜…

  • ph_otographer
    Belfast Snapper (@ph_otographer) reported from Whiteabbey, Northern Ireland

    @virginmedia I think I have wasted enough time on phone calls and sitting in the house for 2 days over the past fortnight terrible C/service

  • nadiamurphy17
    nadiamurphyy_ ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ง (@nadiamurphy17) reported from Belfast, Northern Ireland

    Looool as if a manager from @virginmedia has just hung the phone up on me because I was complaining about their broadband ๐Ÿ˜‚ donโ€™t tell a customer itโ€™s gonna b fixed by a certain time if it wonโ€™t be. Think Iโ€™ll be moving to sky internet now ๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š

  • Jay_McB
    Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on BB is out and ETA for fix is 9pm #virginmediadowntime

  • Jay_McB
    Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems ๐Ÿ˜œ

  • ph_otographer
    Belfast Snapper (@ph_otographer) reported from Belfast, Northern Ireland

    @virginmedia @YodelOnline terrible customer service not keeping the customer in the loop!

  • Dross1114
    Ross (@Dross1114) reported from Castlereagh, Northern Ireland

    @virginmedia ITV down, hands down the worst service, awkward user interface, will be moving on from my contract, so expensive for poor service

  • msmillerbelfast
    Suzi (@msmillerbelfast) reported from Belfast, Northern Ireland

    Nice of Virgin Media to show up at 3pm! to fix the service. No Wi-Fi or Broadband again! I could write a book. I could but I couldn't share it. Currently on glider apologising to people who think I'm ignoring them.

  • Open_Mind_NI
    Open Mind NI (@Open_Mind_NI) reported from Newtownabbey, Northern Ireland

    @virginmedia Thinking about that now, no I didnt. Hopefully you can help me out here ๐Ÿคž

  • Jay_McB
    Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    .@richardbranson why as a long term @virginmedia customer can new customers get a better deal. I've called and new customers are still getting a better deal and CS can't even give me the same price

  • donnaspongebob
    donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    @virginmedia @RunninOnEmptee Same here...had the problem since this morning!

  • holidaytripper
    Nish Glandorian Sparrowhawk๐Ÿป (@holidaytripper) reported from Belfast, Northern Ireland

    @G88shaw @divisbhoy On virgin media so donโ€™t have that problem. Maybe these polish women need to change their network provider

  • rcdbek
    ๐–—๐–Š๐–‡๐–Š๐–ˆ๐–ˆ๐–† ๐–ˆ๐–๐–†๐–—๐–‘๐–”๐–™๐–™๐–Š โœฏ (@rcdbek) reported from Belfast, Northern Ireland

    @virginmedia i found out the problem & itโ€™s actually not your fault im so sorry ๐Ÿคฃ๐Ÿ™ˆ

  • McConor535
    Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit

  • Jay_McB
    Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia Broadband is down, called 150 and no fix to Monday. What's up with that. #FirstWorldProblems

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @LouiseB555 @virginmedia Ah no ๐Ÿ™ Weโ€™re in an estate but right at the back, I have fields with cows in them the other side of our garden fence. Phone signal is 25-50% at best, but WiFi-call just went from 30-50 Mbps to 365 Mbps ๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ™Œ๐Ÿป

  • Swab_1963
    Deb McKinney (@Swab_1963) reported from Belfast, Northern Ireland

    @JayneSeckerSky Don't be fooled, this is a poor boy trying to pay his evil ***** landlord who thinks belittling a young girl and throwing her crappy "perfect example of a shit landlord" all over us. Time to change providers @SkyNews Let's all go to @virginmedia

  • Kerria87
    Kerri (@Kerria87) reported from Belfast, Northern Ireland

    @virginmedia Just been on the phone for over 15 mins trying cancel but couldnโ€™t as nan has never had a password or email linked to acc... #joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kaitee73
    Katherine Wade (@kaitee73) reported

    @virginmedia @MeganJuliaaa_ Everyone is having issues!

  • Richard66629722
    99Red-Baboons-Go-Sigh #WAF (@Richard66629722) reported

    @BorisJohnson @virginmedia @O2 You change the law that enables them to charge and not congratulate them for sticking with how things were. Have you any idea how stupid that is?

  • mbonbs
    Olive (@mbonbs) reported

    @virginmedia I am now being told by a live chat agent that the device is not even in stock and I had to reach out to find this out. How can you promise delivery for a device you don't even have in stock? Appauling customer service

  • RawleyChirs
    Chirs Rawley (@RawleyChirs) reported

    @virginmedia No, nothing resolved. As predicted. I'm still in an online queue but no-one will respond. Farce. I don't have the words to describe how bad @virginmedia is.

  • yelliott6
    Yvonne Elliott (@yelliott6) reported

    @virginmedia Yes I have and have been told the TV and Internet is down till about 7.45pm today. Then they text me a link which doesn't work. Just real poor customer service to be honest.

  • Avalon262
    ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟVandervecken๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ฑ (@Avalon262) reported

    @BorisJohnson @virginmedia @O2 Tesco mobile also have kept no roaming charges , though they run on O2 network so no real surprises ๐Ÿ‘๐Ÿป

  • andrewlflynn
    Andrew Flynn (@andrewlflynn) reported

    @virginmedia Tried with Safari, Chrome and Firefox, all have the same issue even after Cookies are cleared.

  • ThePolSpecLGBTQ
    ThePoliticalSpectre (@ThePolSpecLGBTQ) reported

    @NadineDorries @virginmedia @O2 Always someone else fault isnโ€™t it Nadders, never just that you and the rest of your pathetic bunch are incompetent

  • StephanieCC11
    StephanieCC (@StephanieCC11) reported

    @virginmedia could you please add a link to your website that tells customers how to get in touch regarding a deceased customer? No facility to search. No obvious option to phone or email? Its not very helpful. Would appreciate contact details please.

  • rosedavidrose10
    David Rose (@rosedavidrose10) reported

    @NadineDorries @virginmedia @O2 Utter nonsense, you either know it and youโ€™re lying or you donโ€™t, in which case youโ€™re an idiot