Virgin Media Outage Report in Lisburn, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
-
Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia And yet you upgraded me in April have been charging me (with a very small refund for when there was no service) and despite literally hours of contact with you, 3 engineer visits, 2 new routers sent and only TODAY admitted that there may be issues due to demand that could cause
-
Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia It’s not really any of your business who I choose to involve in this dispute and I haven’t taken to Twitter necessarily to solve my individual problem - I am here to highlight that @virginmedia are charging customers full price for services THEY KNOW may have issues due
-
itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
-
itconor
(@itconor) reported
from
Comber, Northern Ireland
@seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode
-
Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia As for the number of router resets I’ve done - too numerous to count!! And continually arguing with a customer for the record is NOT the way to win them over
-
Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia @Ofcom Were aware of this and continued to charge a higher rate - I wonder how many other customers out there are in the same position being charged for a service that you are failing to provide and @virginmedia providing excuse after excuse and still charging customers !
-
itconor
(@itconor) reported
from
Comber, Northern Ireland
@seatzie I pay 60 for 350meg down 35 up on @virginmedia BT for 60 offer 1gbps down and 110mbps up with ipv6
-
Connor
(@ConnorMonaghan_) reported
from
Belfast, Northern Ireland
@virginmedia Couldn't finish the conversation. No have received a email saying "disconnection virgin, and states will be disconnected on agreed date" when no date was agreed. Really terrible customer service
-
WorkingFromHome
(@GarethMcGuigan) reported
from
Belfast, Northern Ireland
Hey @virginmedia I've been trying to get through to you to leave because of the cost of a truly awful TV service. Your phone line directed me to the web and the web has directed me to the phone line. Can you please help?
-
Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia From a @virginmedia customer service manager that I spoke to this morning!!
-
donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
Absolutely sick of the service by @virginmedia these last few days... internet constantly dropppng out!! #virginmediadown
-
Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia hi my tv is down and can't get through on the phone line. Can you please advise how I can get some help?
-
WorkingFromHome
(@GarethMcGuigan) reported
from
Belfast, Northern Ireland
Honestly @virginmedia the service I am paying for is getting worse. Please get in touch to help a customer out
-
Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia No that’s not what I said - the exec team did not resolve this issue and did NOT acknowledge that @virginmedia were aware that levels of service may not be provided due to demand - this first I heard of this was TODAY !!!
-
Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia The intermittent dropping in the service #timewasting #poorcustomerservice - I am furious and to find out from a manager that this was a known possibility as recognised by @Ofcom!! So much of my time wasted and other customers also being charged for #poorservice
-
Tian Ye
(@Ye_Tian_1223) reported
from
Belfast, Northern Ireland
Can’t cancel the broadband service from @virginmedia . Since 2 July, we tried to sent numerous emails/feedbacks and no response received; called for several times and waited for 20 minutes with no one answered the phone. No access on the webpage to cancel the package as well.
-
Pete Barfoot
(@BarfootPet) reported
from
Dundonald, Northern Ireland
@virginmedia 1/2 I've tried contacting you via letter sent 17/06/2020 to give 30 days notice of cancellation of contract, online complaints service 14/07/2020 to complain after no response to letter of 17/06/2020, still no response and today via chat to further complain
-
Seán O’Neill
(@thatsabelter) reported
from
Belfast, Northern Ireland
@virginmedia is there a day that goes by where the service isn’t crap? Trying to stream the boxing here and I’m gonna box the router lads.
-
donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
@virginmedia Today, so far it has been ok. Thankfully. Thursday, Friday and Saturday were awful.
-
David Pelissier
(@d_pelissier) reported
from
Belfast, Northern Ireland
@virginmedia Jeff from the upgrade team was to transfer my wife's chat to the Customer care team but 15 minutes on, nothing?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ominous Bagel
(@OminousBagel) reported
@virginmedia Considering I went through this exact thing last year, I doubt this feedback will improve your service, but thank you for responding regardless. I've lost all faith in your company and will not be renewing.
-
Uzair Mansoor
(@uzy1990) reported
@virginmedia Yes i have spoken to mel movers team. She was such a nice lady. She agrees thats unfair to charge disconnection fees as i wasn’t requested for disconnection. I moved to my new house but you guys don’t provide service there. Its not my fault or anything to do with me.
-
Ben Búsh
(@BenBush23) reported
@virginmedia Is there a problem with broadband in Brixton area? Internet has been out for 3 hours. There have been fibre installation works of some sort going on this week on my street, is it related to this?
-
maria
(@ESEOFLARE) reported
hi @virginmedia we have very inconsistent wifi connection , going in and out every minute. is this an issue that you're currently having with many customers ? ( as of 4th june )
-
Tarot Hub
(@tarothub) reported
@virginmedia Thanks for the reply. Hardly disabled friendly is it? Asking me to go through that experience again and then complain. Are you just looking good on social media rather than offering help?
-
Johnny T. Grrr
(@Johnny_T_Grrr) reported
Got a message from Virgin Media saying there is 5G available in my area. My phone signal will now be like FIVE cups and a piece of string.
-
ImaanP
(@SolidusRambo) reported
Virgin media has the worst lines known to man
-
Emily ♡
(@ArianaFtZaynx) reported
@virginmedia They cancelled my order again without letting me know... yeah definitely going with o2 now. Sorry you have to work with such a **** company
-
erpheath
(@erpheath) reported
@virginmedia No wifi since April 3. 30+ calls to customer services, 5+ assurances that a manager will call to sort this, never happened, still no idea when wifi will be restored. @Virginmedia shower customers with contempt, apathy and lies. #63daysdisconnected.
-
Liam
(@hixkky) reported
@virginmedia I have and its post a joke how many problems you have