Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 12/31/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomNewtownabbey TV
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Internet
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia And yet you upgraded me in April have been charging me (with a very small refund for when there was no service) and despite literally hours of contact with you, 3 engineer visits, 2 new routers sent and only TODAY admitted that there may be issues due to demand that could cause

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia @Ofcom Were aware of this and continued to charge a higher rate - I wonder how many other customers out there are in the same position being charged for a service that you are failing to provide and @virginmedia providing excuse after excuse and still charging customers !

  • Ye_Tian_1223 Tian Ye (@Ye_Tian_1223) reported from Belfast, Northern Ireland

    Can’t cancel the broadband service from @virginmedia . Since 2 July, we tried to sent numerous emails/feedbacks and no response received; called for several times and waited for 20 minutes with no one answered the phone. No access on the webpage to cancel the package as well.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    @virginmedia Today, so far it has been ok. Thankfully. Thursday, Friday and Saturday were awful.

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia The intermittent dropping in the service #timewasting #poorcustomerservice - I am furious and to find out from a manager that this was a known possibility as recognised by @Ofcom!! So much of my time wasted and other customers also being charged for #poorservice

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia It’s not really any of your business who I choose to involve in this dispute and I haven’t taken to Twitter necessarily to solve my individual problem - I am here to highlight that @virginmedia are charging customers full price for services THEY KNOW may have issues due

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @seatzie I pay 60 for 350meg down 35 up on @virginmedia BT for 60 offer 1gbps down and 110mbps up with ipv6

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia As for the number of router resets I’ve done - too numerous to count!! And continually arguing with a customer for the record is NOT the way to win them over

  • thatsabelter Seán O’Neill (@thatsabelter) reported from Belfast, Northern Ireland

    @virginmedia is there a day that goes by where the service isn’t crap? Trying to stream the boxing here and I’m gonna box the router lads.

  • GarethMcGuigan WorkingFromHome (@GarethMcGuigan) reported from Belfast, Northern Ireland

    Hey @virginmedia I've been trying to get through to you to leave because of the cost of a truly awful TV service. Your phone line directed me to the web and the web has directed me to the phone line. Can you please help?

  • ConnorMonaghan_ Connor (@ConnorMonaghan_) reported from Belfast, Northern Ireland

    @virginmedia Couldn't finish the conversation. No have received a email saying "disconnection virgin, and states will be disconnected on agreed date" when no date was agreed. Really terrible customer service

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    Absolutely sick of the service by @virginmedia these last few days... internet constantly dropppng out!! #virginmediadown

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia From a @virginmedia customer service manager that I spoke to this morning!!

  • GarethMcGuigan WorkingFromHome (@GarethMcGuigan) reported from Belfast, Northern Ireland

    Honestly @virginmedia the service I am paying for is getting worse. Please get in touch to help a customer out

  • pmakgreb10 Patrick O Toole (@pmakgreb10) reported from Castlereagh, Northern Ireland

    @virginmedia hi my tv is down and can't get through on the phone line. Can you please advise how I can get some help?

  • d_pelissier David Pelissier (@d_pelissier) reported from Belfast, Northern Ireland

    @virginmedia Jeff from the upgrade team was to transfer my wife's chat to the Customer care team but 15 minutes on, nothing?

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia No that’s not what I said - the exec team did not resolve this issue and did NOT acknowledge that @virginmedia were aware that levels of service may not be provided due to demand - this first I heard of this was TODAY !!!

  • BarfootPet Pete Barfoot (@BarfootPet) reported from Dundonald, Northern Ireland

    @virginmedia 1/2 I've tried contacting you via letter sent 17/06/2020 to give 30 days notice of cancellation of contract, online complaints service 14/07/2020 to complain after no response to letter of 17/06/2020, still no response and today via chat to further complain

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pathookway patricia hookway (@pathookway) reported

    @virginmedia can someone kindly get back to me please and STOP IGNORING my messages.I am trying to help a friend of 75 which whom keeps getting harassed to pay her bill ?????? If you look closer you will find out all paid as usual 😡😡😡😡

  • purvi673 purvi chauhan (@purvi673) reported

    @virginmedia Well that didn’t last too long… as of 6:25 the WiFi has gone down again!

  • Taj_Bhamra1979 Tajinder Bhamra (@Taj_Bhamra1979) reported

    @virginmedia two days in a row that my broadband has been down. Says there is a ‘network issue in my area’, but no update on fix. This is now getting ridiculous.

  • JonathanTerry01 Jonathan Terry (@JonathanTerry01) reported

    @virginmedia Yes i will be raising a complaint directly with ofcom. @virginmedia needs to be thoroughly investigated as to why staff can't perform a simple function. Diabolical service

  • Realregentskid Regents-k-i-d (@Realregentskid) reported

    @virginmedia I can't get through to anyone, can you do a check on the service in the NW5 4ND region and update me at all?

  • Andy_L8 Andrew (@Andy_L8) reported

    @virginmedia Oh don't worry I will be taking it up with them tomorrow. Also your cancellation team. The engineer is a no show today! There's another let down by Virgin

  • deanohazell1973 dean1973 (@deanohazell1973) reported

    @virginmedia Once my contract runs out I will go to @Skytv as the way you treat your customers is terrible - bad news tends to travel fast!

  • halalestmemes Boro Bhaisab (@halalestmemes) reported

    @aisha_bintahmed Do you have Virgin media 😭😭 They're the worst

  • nathr99 nathr99 (@nathr99) reported

    @virginmedia the Internet has been awful in the ts19 area for at least 2 weeks now. Is there any improvement coming anytime soon?

  • Marc_Archibald Archie (@Marc_Archibald) reported

    @virginmedia I see how it works now. Buy a package from virgin, broadband (around the correct speed) when it works is nowhere near as good as it was. Wi-Fi’s terrible & when you ring to find out what the problem is, you’re immediately told you have to upgrade to get usable WiFi!