Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Belfast |
TV | |
| Belfast |
TV | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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PeteB
(@Rightpeg) reported
from
Castlereagh, Northern Ireland
Worst part of being on hold to @virginmedia is having to listen to Coldplay ☹
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Árd Macha
(@Ard_Macha) reported
from
Belfast, Northern Ireland
@virginmedia Still slow.
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Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@creppermint @virginmedia 2/ maintenance or scheduled maintenance, but just turning it off no warning when people are trying to work from home is just poor service. The website is useless, no faults showing and call centres closed, no way to contact them...
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Not working since I installed the new sim on Saturday!
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Robert Barkley
(@rbarkley82) reported
from
Belfast, Northern Ireland
So cancelled my @zeninternet order last Wednesday when they failed to activate on time, went to @virginmedia instead, activated yesterday. Asked Zen to confirm they have processed refund and still to hear back... Would def stay away from them, nothing but problems from start!
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Whiteabbey, Northern Ireland
@virginmedia They left me to fend for myself, the new sim wiped out my APN settings, @virginmedia were no help at all, got settings from a third party 😱
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Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@virginmedia BT5 Belfast 7 hour outage, any chance we could get an estimate on when this will be fixed, or even an acknowledgement from your status checker that there is a problem, constant problems for the past month.
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Been out at work, but apparently Broadband been down since 12:00 today again. BT28
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Ash Patterson 🌈
(@eastbelfastgirl) reported
from
Belfast, Northern Ireland
@virginmedia Can someone get back to me please, my TV service is off and my broadband
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Calls and texts are fine data is the problem can't even use the old SIM it has been cancelled! Tried getting through on 789 but just can't get through!
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Darren Maginnes
(@darrenMaginnes) reported
from
Belfast, Northern Ireland
@virginmedia what’s the issue with your internet, this is two weeks in a row that you’re servers have had problems, how do you feel taking customers money and them not being able to use it then putting the charge up!!!
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Patrick
(@87Patthehammer) reported
from
Belfast, Northern Ireland
@virginmedia I absolutely detest your broadband... your online app... your website... your stupid wee robot questionnaire thingy, it’s as useful as a glass hammer 😡🤬
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia @Ofcom Just rechecked with VPN off - absolutely no better !!! But I need the VPN because the assigned IP address is blocked on some websites and @virginmedia are telling me it’s not their problem !!! @ofcom is this the way a service provider should behave - 3hours in the phone yesterday
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Well good news, my V6 box lost signal as well for 5 minutes, and when it came back again, so did the broadband. The Virgin van was parked near a cabinet, so maybe that was him fixing a fault there.
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SCi
(@SCIGONE) reported
from
Lisburn, Northern Ireland
@virginmedia can you downgrade your tv package... looking to cancel my sports package....
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Graham
(@skelf73) reported
from
Belfast, Northern Ireland
@Omi1974 @sky @virginmedia Sounds like it's a sync issue. Hopefully reset should sort it. If it's one device try connecting with wps button. Should be front of hub and there should be one on ur Q box. Press n hold the one on hub for a few sec then same for Q box.
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Paboy
(@paboy113) reported
from
Belfast, Northern Ireland
Broadband is so frustrating. Family going nuts! I’m sure VM staff are trying their best to fix but not good enough. Been on off on off in BT4 (Belfast) for weeks. Router switched on and off with no improvement. Seriously thinking of closing top home package account.#virginmedia
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
Data on new sim @virginmedia mobile not working and can't get through on the phone 😱
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Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@Ofcom any chance you can have a look at whats going on with @virginmedia, I have logged a complaint with you, unable to get a response from them other than platitudes on their twitter account. I
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia According to the site, all good, but was up and down like a yo-yo up to dinner time. Seems OK now, so fingers crossed 🤞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hope-Marie Bonnen
(@HopeMarieBonnen) reported
@virginmedia It's not the sim. It's not the phone. It's the area. Every other person on virgin who visits our area cant get any signal or data around here.
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Jenb31
(@jabs673) reported
@virginmedia @virginmedia Splitter been replaced twice, engineer said hub is probably faulty but not replaced. When broadband goes, house phone goes down too. virgin can send engineer in five days. So no tv, broadband or phone. Resetting hub gives connection but drops out 20mins later.
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Colin Armstrong
(@ColinArm82) reported
@virginmedia I believe this is a router issue. There was also an error stating that the router has exceed the down using TFTP. I assuming this is the firmware of the config from Virgin.
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joanne cair
(@mstmrvelusmummy) reported
@virginmedia No I think that considering all the leg work we've had to do for a problem of your making, not ours, the only decent behaviour is for your team to be calling and updating us. @LutzSchueler p.s. 150 doesn't work because YOU CUT OUR CABLE!!!
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Gilly
(@gillian_h_79) reported
@virginmedia A £55 price rise! She’s a 76 year old pensioner and didn’t ask for that change and cannot afford that change. And has recently been without a phone line, tv or broadband for 5 days due to the outage in BB3. This is the straw that has literally broken her.
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Lorrie
(@lorr1e1) reported
@virginmedia landline internet in East Midlands not working properly
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Gilly
(@gillian_h_79) reported
@virginmedia Can you tell me the best process for her to cancel her contract please
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.
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Katie🐝
(@_ktsmth) reported
@virginmedia @virginmedia re yesterday, you notified us the day before. These new issues that cover today and tomorrow mean we’re going to be without broadband for 4 days now though as you already preempted Monday’s works - this is not acceptable
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Darren Poulastides
(@poulastides) reported
@virginmedia Virgin broadband has continually broken their written contract with me over the last few months by charging more than what is written on my contract!!! Disgusting Service. I have no choice but to ask the Ombudsman services for help.