Virgin Media Outage Report in Lisburn, Northern Ireland
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 16 days ago |
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21 days ago | |
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Internet | 1 month ago |
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Internet | 1 month ago |
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TV | 2 months ago |
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Total Blackout | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.
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Emmet McDonough-Brown (@EmmetMcDB) reported from Belfast, Northern Ireland@okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.
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🎧Jarlath🎙️ (@DJJarlath) reported from Newtownabbey, Northern Ireland@virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland
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Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.
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Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland@asa_thorp Virgin Media are worse to cancel, believe me.
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Conor Donnelly (@DonnellyWAFC) reported from Lisburn, Northern Ireland@virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.
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Broc (@Broc_Boyd) reported from Belfast, Northern Ireland@virginmedia Belfast BT6 no issues showing on service checker but no connection
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Annie Mc Cartney (@Flomoll) reported from Belfast, Northern IrelandJust another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.
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Jerry Lang (@jerrylangradio) reported from Holywood, Northern IrelandHey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia
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kimbo (@isabelsbaby) reported from Castlereagh, Northern Ireland@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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Anna Poland (@Anna_McD91) reported from Belfast, Northern Ireland@virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?
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Gerry McCrudden (@BeauSooth) reported from Belfast, Northern Ireland@virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day
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Michael Long (@CllrMichaelLong) reported from Belfast, Northern Ireland@superbowler4 @virginmedia They are terrible.
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Sir Bee (@beezlebum) reported from Whiteabbey, Northern Ireland@virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.
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Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland@philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!
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Sir Bee (@beezlebum) reported from Belfast, Northern Ireland@virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.
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christine (@christine160586) reported from Belfast, Northern Ireland@virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland@virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it
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Rebecca Black (@RBlackPA) reported from Belfast, Northern Ireland@virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life
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Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia No! I've just spent 26 minutes trying to get through, so I'm just going to pester you on here instead. I've raised three separate complaints to no avail. My only recourse is public humiliation. For a communications company you're really very poor at it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lindz🏃🏼♀️ Edinburgh Marathon training! (@LBradz) reported@virginmedia hi, for some reason today the Internet is blocking @SlackHQ? Tried just using my phone data loads fine, but broadband it's just not working?
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2023 TerhiMG 🚗🇫🇮 🇺🇦 (@TerhiMG) reported@virginmedia it has corrected itself for now. Obviously another problem with @virginmedia ... along with the total loss of TV service and daily broadband problems .....
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Dave Cross (@davorg) reported@virginmedia I use WhatApp because I hate speaking on the phone to people. I'm happy to wait. I'll get to speak to someone eventually. I'll cancel and then in a few days, someone will call me back to offer me a sensible deal. I've been doing this for years. I know how it works.
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Hakuna Hatate 🇯🇵 レンジャーズスケルパー (@quadtreblechamp) reported@virginmedia @BankieDaReturns Nonsense. There is no justification for raising everyones bills by this price. It is pure greed and I bet workers like yourself aren't seeing a wage increase. All in the pocket of billionaire shareholders. I urge everyone to cancel there contracts. Starve these ghouls out.
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ValCanary#NCFC (@vallyrogNCFC) reportedHad a bad week with technology Wednesday iPhone has a software bug . Thanks to Apple shop easily fixed. Thursday @virginmedia update on TV fails new remote doesn’t work. Now sorted. This morning my Facebook messenger goes hay wire ! Must be something in my fingers this week
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Richard Cobbett (@richardcobbett) reported@mikejjennings @virginmedia I remember years ago having a very frustrating conversation with one of their support people that can be summed up as "Okay, turn off the box." "Done." "What's on the screen now?" "...nothing. It's off." (I mean, I understand why, but it was a premium rate phone number, so...)
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John Elah (@elah_john) reported@virginmedia Now you want to direct me to yet another link rather than provide a staff member to deal with the problem. I rest my case.
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Virgin Help (@virginhelp) reported@RoarRuff Hi, We're sorry to hear this. We've tagged @virginmedia so that they can help. Thanks. VH
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tom/foozball (@clonkledonk) reported@virginmedia help why is my internet cutting out
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Rahul M (@RaviK79865267) reported@virginmedia Also not even offered any partial refund for the issues I’ve faced. So I’m paying for a service I am not getting!! Disgraceful