Virgin Media Outage Report in Lisburn, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
TV | |
| Belfast |
Total Blackout | |
| Belfast |
Internet | |
| Newtownabbey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Bee
(@beezlebum) reported
from
Belfast, Northern Ireland
@raycasey2003 Delicious! Having just spent six months of my life battling @virginmedia for the bare minimum compensation I was entitled to and witnessing their atrocious 'customer service', this has delighted me. I know he doesn't own Vigin Media anymore, but he created the monster.
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@AgentSWhelan
(@ASMagency) reported
from
Belfast, Northern Ireland
@virginmedia I’ve been on the phone 3 hours already to try and cancel my broadband/tv services and had my mobile phone cut off. Horrendous the time it takes to cancel
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Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help
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Harbour 💚
(@HarbourLord) reported
from
Belfast, Northern Ireland
@virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.
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Belfast B❄️❄️ks
(@BelfastBooks) reported
from
Belfast, Northern Ireland
Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.
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David Phelan
(@DavidPMet) reported
from
Lisburn, Northern Ireland
.@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.
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Jon
(@DarkOldWolf) reported
from
Belfast, Northern Ireland
@staggy_dev @bradley_steve @virginmedia Is it still down for you in east?
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Belfast B❄️❄️ks
(@BelfastBooks) reported
from
Belfast, Northern Ireland
Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.
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Adam McCalden
(@adammccalden) reported
from
Belfast, Northern Ireland
@virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish
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Tom Keating
(@tomdkeating) reported
from
Carryduff, Northern Ireland
@virginmedia any idea why Broadband and TV are down all day today in BT8?
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Margaret Dunlop
(@lab_animal) reported
from
Belfast, Northern Ireland
@virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !
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Jon
(@DarkOldWolf) reported
from
Belfast, Northern Ireland
@virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet
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Angelina Fusco
(@FuscoTV) reported
from
Belfast, Northern Ireland
Dreadful #biz service @virginmedia all day and evening. To add to the problem @ITVX also stuttering
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Johnny Hamilton
(@SwissKrono_JH) reported
from
Belfast, Northern Ireland
@virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles
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David Phelan
(@DavidPMet) reported
from
Lisburn, Northern Ireland
@virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.
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Tom Keating
(@tomdkeating) reported
from
Carryduff, Northern Ireland
@Seanlpmccabe @virginmedia It was down early Thursday morning, 10:30am(ish), no snow then. Very poor that both TV and BB are down for so long.
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SuzieWuzie
(@mrssbarnard) reported
from
Cultra, Northern Ireland
@CatrionaKing1 @virginmedia I'm a total tech idiot 🙈 It's a huge part of the reason companies like Virgin can take advantage
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Tiárna McErlean
(@tmcerlean95) reported
from
Belfast, Northern Ireland
Ffs @virginmedia fed up with these network blackouts recently! I’m gonna find another provider at this rate 🙃 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Rosebury
(@rerosebury) reported
@virginmedia is there issues in the LS19 postcode? My internet is completely down and has been for a while.
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The Dude
(@Monagt) reported
@virginmedia Agent advised and could'nt help. I asked for escalation and he did and a guy rang me within 24 hours, he had absolutely no idea about the issue and said someone would contact me ...........👎
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kaya_wills
(@kaya_wills) reported
@virginmedia are literally the worse for customer service. 45 minute calls x 3 later and still no answer
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Mike Wadsworth
(@MikeWads999) reported
@virginmedia Spoken to manager now. Not a very satisfactory outcome. I’ve been a VM customer for some time but this renewal has been disgusting. I can handle honest mistakes but I loath dishonesty and lies.
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Seeking Knowledge
(@BlaRiX) reported
@DhapSodiK @virginmedia Same but mine has been down since Monday and engineer even confirmed there is outage but their website still says there is no issue and I'm still without Internet since Monday
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Kinga Ujszaszi
(@ukingadom) reported
@virginmedia I have, but the conversation is stuck for about an hour now. It's more annoying that I spent 4 and a half hour trying to call and 4 times it cut out just as I got through to someone after 45 mins of waiting.
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John Facadé
(@indiffnature) reported
@virginmedia It's a never ending wait listening to terrible music, I'll just cancel my payment instead.
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🏳️🌈🥂✈️Daniel Profit✈️🥂🏳️🌈
(@danprofit21) reported
@virginmedia today I had an engineer visit, his name was Jamie. He was very professional, polite, kind, talkative, helpful and nothing was to much trouble. 10/10!! Great customer service from him and hopefully he will receive this praise. Regards Daniel Profit #CustomerService
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Jess
(@grovesj22) reported
@egg_ay @virginmedia Yeh they sent out warnings it would be down
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K
(@kaeozr) reported
@virginmedia Issues until 6pm, give me compensation for the inconvenience 😡