Virgin Media outages and service status in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Crumlin, Belfast, Newtownabbey, and Lisburn.

City	Problem Type	Report Time
Crumlin	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Andrew Thompson (@thompo2010) reported 2 minutes ago from Lisburn, Northern Ireland

  @philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!

• 
  Richard Collins (@DrRichCollins) reported 5 minutes ago from Castlereagh, Northern Ireland

  @virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.

• 
  Dominic Bryan (@Domsball) reported 6 minutes ago from Belfast, Northern Ireland

  @virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.

• 
  David Annett (@davidannett7) reported 10 minutes ago from Belfast, Northern Ireland

  @JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there

• 
  Victoria Gillespie (@Torig1983) reported 17 minutes ago from Dunmurry, Northern Ireland

  So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??

• 
  Fionntán BP Clarke. (@Fionnominal) reported 19 minutes ago from Belfast, Northern Ireland

  @virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 30 minutes ago from Lisburn, Northern Ireland

  @virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help

• 
  Leonard Totton (@lennylinfield) reported 38 minutes ago from Belfast, Northern Ireland

  @theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story

• 
  Angelina Fusco (@FuscoTV) reported 39 minutes ago from Belfast, Northern Ireland

  Dreadful #biz service @virginmedia all day and evening. To add to the problem @ITVX also stuttering

• 
  Michael Fearon (@mfearonmusic) reported 41 minutes ago from Belfast, Northern Ireland

  @virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.

• 
  Jennifer McKiernan (@_JennyMcKiernan) reported 44 minutes ago from Belfast, Northern Ireland

  @virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?

• 
  Adrian Boyd (@boyd_ar) reported 45 minutes ago from Jordanstown, Northern Ireland

  @JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.

• 
  Harbour 💚 (@HarbourLord) reported 47 minutes ago from Belfast, Northern Ireland

  @virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.

• 
  Daniel Ryder (@dryder11) reported 47 minutes ago from Belfast, Northern Ireland

  @virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating

• 
  Sir Bee (@beezlebum) reported 48 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.

• 
  SuzieWuzie (@mrssbarnard) reported 48 minutes ago from Cultra, Northern Ireland

  @CatrionaKing1 @virginmedia I'm a total tech idiot 🙈 It's a huge part of the reason companies like Virgin can take advantage

• 
  Robert Andrews (@niscaffolding) reported 53 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia Connection is terrible it was working when first put in but you had damage at a location that you fixed now it’s not working the TV or the kids can’t get online

• 
  Belfast B❄️❄️ks (@BelfastBooks) reported 55 minutes ago from Belfast, Northern Ireland

  Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.

• 
  Margaret Dunlop (@lab_animal) reported 57 minutes ago from Belfast, Northern Ireland

  @virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !

• 
  Sandra Deane (@SMDeane) reported 58 minutes ago from Castlereagh, Northern Ireland

  @virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Conor Swifty (@ConorSwifty) reported 8 minutes ago

  @virginmedia Hello Virgin I spoke to a really rude colleague of yours called Clarissa which I phoned up again & spoke to a really nice chap to do a complaint by how she talks & wants people to sign up to a £154pm contract as she didn't care about helping at all and kept going quite

• 
  𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported 11 minutes ago

  @virginmedia And now its down again. This is constant.

• 
  Some-Nick1976 (@Some_Nick1976) reported 12 minutes ago

  @virginmedia It happens almost every evening from around 8pm to 9.30pm. It is also quite poor on a Sunday afternoon for a number of hours.

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 12 minutes ago

  @ClaimDeparx7p0 No chance. Making a fake account to try and get info out of people trying to fix a problem is pretty ******. Are you aware they are doing this @virginmedia ?

• 
  Big Kev (@BengalsKevUK) reported 13 minutes ago

  @BEAMSEDU @virginmedia Have the same issue

• 
  El LOBO (@MrPigdenLOBO) reported 14 minutes ago

  @huckleberrydan @virginmedia Helllllloooooo, this is virgin media, if I could just have your bank account detailssssss, we can sort this right away. Do they have chat support? BT are brilliant for it.

• 
  Rob (@robdrfc4eva) reported 14 minutes ago

  @CitizenUddin @virginmedia If he is parked up then whats the issue

• 
  Stephen Cheatley Photo 📸 (@Stephencheatley) reported 15 minutes ago

  @AnglezarkeNet @DHLGlobal A post here is worth a try. I managed to get Virgin Media of their arses and fix the problem I had. It was useless trying to call them.

• 
  Sonny George (@SonnyGeorgeGB) reported 17 minutes ago

  @WeAreOpenreach So now another week goes by where my tenant has no broadband. I’ve also had the same issue with another flat in own in the same block where the engineer unplugged the line to that one and plugged into another. It’s constant, fix the issues otherwise I’ll move to @virginmedia

• 
  🇰🇪 (@MrLewisVuitton) reported 19 minutes ago

  @NtantuNow @virginmedia Switch to @Plusnet . Haven’t had a single outage in 2 years sine watching. With Virgin it happened twice in 6 months of joining lol