Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 11/27/2025 13:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey and Lisburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast Wi-fi
United KingdomBelfast Internet
United KingdomBelfast Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia again transferred into a hold music queue after telling the representative I didn’t want to be put in another queue #shockingservice #badcustomerservice @Ofcom will be getting a complaint logged

  • CarmelRobinson3 Carmel Robinson (@CarmelRobinson3) reported from Lurgan, Northern Ireland

    Having a rubbish service from #VirginMedia promised hi fibre fast broadband and it keeps buffering. My partner spoke to customer service who said that was normal. We are leaving after 6 weeks of a terrible service

  • SamSJMorgan Sam Morgan (@SamSJMorgan) reported from Belfast, Northern Ireland

    Virgin Media called to offer me Sky Sports for £15per month and I'm literally waiting to see who we sign before I decide if I'm gonna pay to watch us get our pants pulled down every other week.

  • andycno1 Andrew Clarke  (@andycno1) reported from Lisburn, Northern Ireland

    @TSSNI @virginmedia completely disgusted by Virgin Media. Have recently taken out 3 phones on contract bringing it up to 4 on the account. One stops working less than a month after buying it and now they are looking to charge me to fix it before even looking at the phone.

  • awakingcell 𝕭𝖊𝖆𝖓 𝖆𝖓 𝕾í (@awakingcell) reported from Belfast, Northern Ireland

    @virginmedia Your hold music sucks and it's annoying to have to have a full argument trying to cancel your account thanks. Try some calming music. Hold is rage inducing enough. Stick it in a suggestion box.

  • ReidWeb Peter Reid (@ReidWeb) reported from Lisburn, Northern Ireland

    @dearbhaiiile @virginmedia They seem to have no concern for accessibility either, with phone support pretty much being the only option. Not great for those who are hard of hearing or have a communication difference IMO.

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia tried twice to cancel my services with you on hold both times for over 25mins - this is not the way to encourage customers to stay - just gonna cancel my direct debit !!! You can take this tweet as my 30days notice !!!

  • andycno1 Andrew Clarke  (@andycno1) reported from Lisburn, Northern Ireland

    Have had the phone sent back once and now two weeks later still awaiting a pack to send it off again. Been told just to go to @Apple and been hung up on twice. Hundreds of pounds a month being paid to @virginmedia and not even a hint of customer service!!!! Disgusting

  • swalker004 Stephen Walker (@swalker004) reported from Belfast, Northern Ireland

    Been a loyal @SkyUK customer for many years, but current process to move to Sky Q has been ongoing since 3rd August. Shocking service and zero communication. Time to cancel and move to @virginmedia

  • 93DominicSF Dominic Sherry Adams (@93DominicSF) reported from Belfast, Northern Ireland

    @virginmedia customer service is atrocious! Meant to be open to 8PM...but advisors just hanging up the phone instead of answering. Asking us to leave...

  • bertford robert crawford (@bertford) reported from Newtownabbey, Northern Ireland

    @virginmedia No another one of your customers not getting help, paying for movie and not receiving it, then getting no help it reminds me of my time @ virgin

  • pmakgreb10 Patrick O Toole (@pmakgreb10) reported from Castlereagh, Northern Ireland

    @virginmedia twice now in a week where i have had no tv/broadband , once when it was off for over 12 hrs and now it suggests we wont have a service until 4pm tomorrow. Not good enough. I pay a subscription to watch live sport and i cant watch it. I want some form of compensation

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @beatlebaby84 @virginmedia With all these services I record the time, explain I'm busy and ask them to credit me £20, they never do, but often they'll credit £10 or £8, always worth a try!

  • VizeAv Av (@VizeAv) reported from Belfast, Northern Ireland

    Please @virginmedia I need to cancel my service. Spent 35 mins tonight holding for this department and the agent dropped the call mid conversation #notgoodenough #pisspoor #customerservice

  • colorblindjames Peter Whibley (@colorblindjames) reported from Castlereagh, Northern Ireland

    @virginmedia I’m having broadband service issues. I’ve run a test on my equipment and no problem was detected.

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia Yes says to call the customer service number to make changes have also tried the online chat but no good! This is the shocking service for the second night in a row

  • jai_dee Jim Doran (@jai_dee) reported from Belfast, Northern Ireland

    @virginmedia I've already reported both issues. It's highly frustrating that a fault with one service knocks out everything.

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia @virginmedia unfortunately 8am is not a suitable time the evening is a time I would expect to be able to speak with someone in customer service

  • lowry_t TIM LOWRY (@lowry_t) reported from Belfast, Northern Ireland

    @virginmedia currently experiencing the worst customer service ever,started last week and still ongoing....simply unbelievable...if you want an insight please get in touch ...

  • Lainey_Smiles Lainey Smiley⚫ (@Lainey_Smiles) reported from Castlereagh, Northern Ireland

    @virginmedia Nope, very happy with my Virgin broadband, been a customer since you were Cabletel, wouldn't go anywhere else! Thank you, L 😀

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrs_HJP Hayley Jane Platt (@Mrs_HJP) reported

    @virginmedia my wifi at home is been absolutely awful the last week. My account says there is no issues but there clearly is?

  • Mumof218 Mumof2 (@Mumof218) reported

    @virginmedia do you have an outage in South London?

  • bigjsl John Lindsay (@bigjsl) reported

    @virginmedia I have never found a way to interact with you BECAUSE I AM NOT ONE OF YOUR CUSTOMERS & I LIVE IN AUSTRALIA. Ring your damn customer. My email is johnlindsay or john.lindsay at gmail dot com. His is not. Easy really.

  • The_LadyB Beverley's Reads (@The_LadyB) reported

    Thanks to Virgin Media taking down our wifi for maintenance, because no one needs their wifi on a Friday when you’re working from home, I now have an unscheduled day off! What shall I do with my time? Perhaps read? Or maybe read? Or just read?

  • ATassiem76 Anwar Tassiem (@ATassiem76) reported

    @virginmedia - So appalled at your service.. charging me for a service that has been disconnected a month ago only to find out it has not!!! #pathetic #customerservicefail #fixitnow

  • Y80PMW Paul Walker (@Y80PMW) reported

    @virginmedia I’m trying my best to inform you I’m moving home, but you don’t seem to want to speak to me. Cut off 3 times, 35 mins into my 4th attempt #poor

  • neiljdougan Neil Dougan (@neiljdougan) reported

    @virginmedia Been having WiFi issues for the last couple of days, tried the "switch off and on" of all devices but still have the problem and can't get through to customer services. Any help?

  • CarolineN_W CarolineN-W (@CarolineN_W) reported

    @virginmedia appears to have gone down in GU22 #Woking @wokingboard anyone else? 🤨

  • Christo11190583 Christopher Cain (@Christo11190583) reported

    @virginmedia That sounds very professional for a communications company. "We can't help but someone in a forum might be able to" I request that a senior manager calls me.

  • mikedayUK Mike Day (@mikedayUK) reported

    @virginmedia WiFi has dropped to 5mb and TiVo box won't connect... my service is getting WORSE and can't talk to anyone to help.