Virgin Media outages and service status in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Crumlin, Newtownabbey, and Lisburn.

City	Problem Type	Report Time
Belfast	Wi-fi	2 days ago
Crumlin	Wi-fi	3 days ago
Newtownabbey	Internet	4 days ago
Belfast	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Seán MacAoidh (@SeanJPMcKee) reported 34 seconds ago from Belfast, Northern Ireland

  @virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.

• 
  Dale McDonald (@davmacfc) reported 1 minute ago from Belfast, Northern Ireland

  @virginmedia Easily enough prevented just treat a loyal customer appropriately

• 
  Harbour 💚 (@HarbourLord) reported 8 minutes ago from Belfast, Northern Ireland

  @virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.

• 
  Tom Keating (@tomdkeating) reported 14 minutes ago from Carryduff, Northern Ireland

  @virginmedia any idea why Broadband and TV are down all day today in BT8?

• 
  Aaron (@aaronmacn) reported 14 minutes ago from Belfast, Northern Ireland

  @virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?

• 
  Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported 20 minutes ago from Dunmurry, Northern Ireland

  @martinmcnally53 @virginmedia It’s supposed to be some super fast internet but it’s broken more than it works and can’t change because of the contract

• 
  Jane Emir Holohan (@JaneHolohan) reported 24 minutes ago from Belfast, Northern Ireland

  @virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?

• 
  Martin Moore (@Liver4breakfast) reported 26 minutes ago from Belfast, Northern Ireland

  @virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.

• 
  SuzieWuzie (@mrssbarnard) reported 27 minutes ago from Cultra, Northern Ireland

  @CatrionaKing1 @virginmedia I'm a total tech idiot 🙈 It's a huge part of the reason companies like Virgin can take advantage

• 
  Nadean (@nadean_ni) reported 34 minutes ago from Belfast, Northern Ireland

  @virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.

• 
  Amanda Ferguson (@AmandaFBelfast) reported 37 minutes ago from Belfast, Northern Ireland

  @virginmedia Hi. It now 4 hours since I started trying to resolve your billing mistake using your WhatsApp messaging service. I have had to explain myself more than half a dozen times. Please check the details and resolve the matter asap. Thank you. Amanda

• 
  Richard Collins (@DrRichCollins) reported 39 minutes ago from Castlereagh, Northern Ireland

  @virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.

• 
  Den (@DenMagic) reported 40 minutes ago from Dunmurry, Northern Ireland

  Down again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.

• 
  Mr Ross (@MrRossICT) reported 41 minutes ago from Castlereagh, Northern Ireland

  @virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?

• 
  Conor Huddleston (@Hudd84) reported 47 minutes ago from Belfast, Northern Ireland

  No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.

• 
  David Simpson (@deewoodvalemufc) reported 48 minutes ago from Belfast, Northern Ireland

  @virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****

• 
  Michael Fearon (@mfearonmusic) reported 50 minutes ago from Belfast, Northern Ireland

  @virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.

• 
  Michael Long (@CllrMichaelLong) reported 52 minutes ago from Belfast, Northern Ireland

  @superbowler4 @virginmedia They are terrible.

• 
  Sir Bee (@beezlebum) reported 53 minutes ago from Belfast, Northern Ireland

  @virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.

• 
  Lauren Blair♥ (@lilmissymoo90) reported 55 minutes ago from Belfast, Northern Ireland

  @virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  O2 (@O2) reported 5 minutes ago

  @kimerthywoo Hi it's us from Virgin Media O2. Sorry to hear your having this issue. If possible could you send us a screenshot of the error you are getting over a private chat, so we can look into this for you.

• 
  Kyle (@daddytoatribe) reported 6 minutes ago

  @virginmedia If you can offer a deal to a new customer you should be able to offer the same deal for existing customers. This is why your retention rate is diabolical because the introductory offers expire and the new offer is 300% more than what they was paying. Should be illegal

• 
  Free I.T. Stafford (@freeITstafford) reported 6 minutes ago

  @irons1de1 @JamieGBarry @virginmedia The crunch came for me when I was almost a week without service, ultimately transpiring that an engineer error had caused an attenuator to be fitted to my cable instead of my neighbour's. That spelled the end of co-ax in my life.

• 
  🦉 (@_littleimpulse) reported 6 minutes ago

  @virginmedia Yes: no WiFi. It went off in the middle on the thunderstorm Wednesday night/early Thursday morning & has not reconnected. Online it’s saying a hub connection issue, but I know it went off with the storm…

• 
  Ben Evans (@benev91) reported 7 minutes ago

  @virginmedia we have been without internet for a week now. Rinsed through mobile data. Fix date apparently (4th date given) now on 3rd June. We have received compensation but an easy fix would’ve been to give us unlimited data on our mobiles (both with o2) for the month.

• 
  CarryOnGemma (@CarryOnGemma) reported 10 minutes ago

  @virginmedia this has gone beyond the pale now. You already know all the issues my dad and I have had for, well, weeks now. Dad had all his recordings deleted and now his new recordings are recording and now, when he’s watched part of something he can’t go back and watch it because it says the recording has failed. This has happened on every recording. It seems to record fine then changes to failed. Get this sorted and get the broadband sorted. How @Ofcom isn’t all over this I don’t know. Pushing people to take the V6 and then a year later this happens. Shocking.

• 
  Emma Spurdle (@EmmaSpurdle) reported 10 minutes ago

  @virginmedia Yes but the issue has been going on since Thursday at 10pm. It’s now Saturday!

• 
  updick (@updick1) reported 13 minutes ago

  @BelfastBooks @virginmedia @MartinSLewis EE charged my mother in law for 2 years for wifi. She never got a box and was unaware of what she was paying.

• 
  mike davies (@DavMichael) reported 14 minutes ago

  @virginmedia Not good enough really though is it 2 days without any service at all now saying 5 pm today which will undoubtedly change

• 
  Miles (@milesc2003) reported 16 minutes ago

  @virginmedia “Intermittent signal in your area” check back in, in X amount of hours. Been that way since 7am this morning. I get that something has gone wrong beyond your control. But to know what has gone wrong would be nice to know. Thanks