Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 01/22/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomNewtownabbey TV
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Internet
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    @virginmedia Today, so far it has been ok. Thankfully. Thursday, Friday and Saturday were awful.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @seatzie I pay 60 for 350meg down 35 up on @virginmedia BT for 60 offer 1gbps down and 110mbps up with ipv6

  • d_pelissier David Pelissier (@d_pelissier) reported from Belfast, Northern Ireland

    @virginmedia Jeff from the upgrade team was to transfer my wife's chat to the Customer care team but 15 minutes on, nothing?

  • GarethMcGuigan WorkingFromHome (@GarethMcGuigan) reported from Belfast, Northern Ireland

    Hey @virginmedia I've been trying to get through to you to leave because of the cost of a truly awful TV service. Your phone line directed me to the web and the web has directed me to the phone line. Can you please help?

  • GarethMcGuigan WorkingFromHome (@GarethMcGuigan) reported from Belfast, Northern Ireland

    Honestly @virginmedia the service I am paying for is getting worse. Please get in touch to help a customer out

  • thatsabelter Seán O’Neill (@thatsabelter) reported from Belfast, Northern Ireland

    @virginmedia is there a day that goes by where the service isn’t crap? Trying to stream the boxing here and I’m gonna box the router lads.

  • Ye_Tian_1223 Tian Ye (@Ye_Tian_1223) reported from Belfast, Northern Ireland

    Can’t cancel the broadband service from @virginmedia . Since 2 July, we tried to sent numerous emails/feedbacks and no response received; called for several times and waited for 20 minutes with no one answered the phone. No access on the webpage to cancel the package as well.

  • Darrenbarrett01 Dazza B (@Darrenbarrett01) reported from Belfast, Northern Ireland

    @virginmedia 1 hour 14 minutes trying to get through to someone and still no answer not great customer service I guess..

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia It’s not really any of your business who I choose to involve in this dispute and I haven’t taken to Twitter necessarily to solve my individual problem - I am here to highlight that @virginmedia are charging customers full price for services THEY KNOW may have issues due

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia yet another example of horrendous service from @virginmedia - “too busy” to deal with my call so disconnected me..... online service that I was directed to .... cannot make the changes I need .... not providing service but guess what .... still charging me !!!

  • ConnorMonaghan_ Connor (@ConnorMonaghan_) reported from Belfast, Northern Ireland

    @virginmedia Couldn't finish the conversation. No have received a email saying "disconnection virgin, and states will be disconnected on agreed date" when no date was agreed. Really terrible customer service

  • eastbelfastgirl Ash Patterson 🌈 (@eastbelfastgirl) reported from Belfast, Northern Ireland

    @virginmedia I've been on hold for nearly an hour, my WiFi is down, I've ran all the tests but no joy... Is there any link you can send me to speed up the process? #virginmedia

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    Absolutely sick of the service by @virginmedia these last few days... internet constantly dropppng out!! #virginmediadown

  • rmurrayld Ryan Murray (@rmurrayld) reported from Dunmurry, Northern Ireland

    @virginmedia WiFi down again, heap of sh*ttttttt

  • pmakgreb10 Patrick O Toole (@pmakgreb10) reported from Castlereagh, Northern Ireland

    @virginmedia hi my tv is down and can't get through on the phone line. Can you please advise how I can get some help?

  • BarfootPet Pete Barfoot (@BarfootPet) reported from Dundonald, Northern Ireland

    @virginmedia 1/2 I've tried contacting you via letter sent 17/06/2020 to give 30 days notice of cancellation of contract, online complaints service 14/07/2020 to complain after no response to letter of 17/06/2020, still no response and today via chat to further complain

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia So tired hearing excuse after EXCUSE after EXCUSE from @virginmedia - your “customer service” has been appalling over the last 5 months and this is NOT the first time you have failed! You have blamed EVERYTHING except your poor service !!!

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia Why would I do that!? I am still waiting for a response through a formal complaint from 4 months ago and I am still waiting for that call back from 26/8/20 !!!! YOU DO NOT TREAT CUSTOMERS WITH RESPECT!! People should avoid using your company !! And I will continue to share that!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RMorgasm Reece. (@RMorgasm) reported

    Once again @virginmedia internet is down! You’re actually a joke!

  • Johnchr21586963 John C (@Johnchr21586963) reported

    @virginmedia Yes, equally useless! Bharath couldnt help after 30 minutes of texts and then said it was being forwarded to Customer Relations. Never heard a word from them

  • SteephCzoboriek Stephanie Czoboriek (@SteephCzoboriek) reported

    @virginmedia 2/2 but I’m also having to deal with your internet not working. Slowing me down with a crazy workload I already have. Oh and now I can’t watch Marcella. Mate your sending me towards a Britney Spears 2007 breakdown. Fix this!!! LU7 area.

  • markroddy1 mark roddy (@markroddy1) reported

    @virginmedia My father is trying to cancel his free sky collection package which came with his recent V6 package. He hasn’t been able to get through via phone or live chat & he is still being threatened to pay because his missed the 30-day cut off period. But he hasn’t been able to cancel.

  • alatif7934 Abdul Latif (@alatif7934) reported

    @SkyHelpTeam I have been trying to re-join Sky. We had to leave on 27-Sep--20 to go back to Virgin Media bcoz Sky could not resolve our bad installation problem for 2 months. We want to move back to Sky if they could ensure that Broadband, TV and Soy talk all work properly.

  • Paul72503943 Adventures of Paul (@Paul72503943) reported

    @virginmedia can you tell me if there is a fault in the SO18 Area of Southampton. Our WiFi is not working and your website/App is down

  • Lyndsay35412912 Lyndsay (@Lyndsay35412912) reported

    @virginmedia The issue is I have put 4 complaints in about Customer service issues in the last 2 weeks and all of my complaints have been shut without anyone getting in touch with me, providing an explanation or resolving my complaint. Disgusting customer service

  • shaunybhoy67 Shaun Fulton (@shaunybhoy67) reported

    Why does @virginmedia never want to let you do anything on its website! So frustrating doesn’t even let you log in to your account majority of the time 😐🙃

  • TophHooperton Chris Hooper (@TophHooperton) reported

    @virginmedia I’m back to only getting 1.16mbps speeds when I do a test on all my devices. Basically useless and it’s going to be hell at work tomorrow - I’ve done so many reboots and nothing. No service issues listed. Any ideas?

  • TracyMitch13 Tracy Mitchell (@TracyMitch13) reported

    @virginmedia And said a manager would phone back within 2 hours as he was in a meeting, 4 hours later and no call. This complaint has been ongoing since 15th December. Worst Customer Service I have ever received. No one phones you back