Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Mark Thompson
(@MarkAT1985) reported
from
Belfast, Northern Ireland
@virginmedia Hi, thanks for the response. I have ran a test and showing no issues. The wifi continues to drop out and come back within a few minutes. It happens every few hours or so
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Ellen
(@essv28) reported
from
Dundonald, Northern Ireland
@virginmedia answer your phones please... my vulnerable parents want to cancel their sports channel as you can imagine £££s are tight now but they can’t get through... please advise
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
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mandie omalley
(@belfastbabe66) reported
from
Castlereagh, Northern Ireland
So after keeping me on hold for 53 minutes you just hang up on me, I appreciate your down to a skeleton staff but how rude, is this how @richardbranson is getting money to pay for his failing airway @virginmedia
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia Wish I could tell you it was better. But the internet is going on and off every few minutes. The service has been good for the last couple of months but since yesterday evening it has been terrible. Sorry.
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Rossi's Rovers
(@MGR1980) reported
from
Belfast, Northern Ireland
@virginmedia evening, we recieved our quick start package but the account needs to be activated. We have two young kids and have been a few days without service. I have used the text service but haven’t received a call back.
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia no difference still no service. looking now at changing provider for all 4 in household.
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Grainne McKeever
(@GGBelfast) reported
from
Newtownabbey, Northern Ireland
@virginmedia Yes the service was completely down earlier today with no internet access at all.
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia were you able to check the mast in Dromore to see if there is an issue
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Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia To say your service is patchy at the moment would be generous.
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David Pelissier
(@d_pelissier) reported
from
Belfast, Northern Ireland
@virginmedia another weekend, another outage... If that's to be the new normal, then perhaps your competitors will be better at handling it. #NoWiFi
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Darren Maginnes
(@darrenMaginnes) reported
from
Belfast, Northern Ireland
@virginmedia what’s the issue with your internet, this is two weeks in a row that you’re servers have had problems, how do you feel taking customers money and them not being able to use it then putting the charge up!!!
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@virginmedia brilliant service. Quick call to downgrade package/pause sports 35 mins hold and call just terminates. Bet if I stop paying the what is it £105 a month I’ll be cut off in minutes and phoned constantly for the outstanding money.
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LAUREN SHANNON
(@lorenshanxn) reported
from
Belfast, Northern Ireland
@fashiontrain @virginmedia This is why I left them never got the internet speeds they promised the whole time I was with them
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Bluebird
(@Bluebird_7777) reported
from
Belfast, Northern Ireland
@virginmedia I've been trying to get thru on the phone since good Fri my multiroom box is broke it makes a squealing noise checks have been done an still dossnt work I need a new box but can't get to speak to someone wat can I do im paying for a service I can't use
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Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.
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Rossi's Rovers
(@MGR1980) reported
from
Belfast, Northern Ireland
@virginmedia evening, I was wondering if you could help, we received ourr starter package but the account needs activated, tried the text number but haven’t received a call back. My wife is a nurse and we have two small children and have been without internet for a few days now.
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Fiona Patterson
(@PattersonFionaA) reported
from
Belfast, Northern Ireland
@virginmedia we’re all trying to work from home and the internet is down! You’ve got to be kidding! Sort it out please #virginmedia @Andypat3
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia It was showing a fault this morning but it now tells me everything is fixed. However the WiFi continues to come and go ever few minutes. I have reset twice but there is still a problem ongoing from 10.00 last night.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Taylor
(@bealay) reported
@virginmedia amazing how you justify it yet contradict yourself, I did accept a fixed price for the service yet that fixed price is being changed. Customers see a while price for their service, we don’t view things as being discounted or however you structure it to make the price manageable
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Frank Coan
(@FrankCoan1) reported
@virginmedia Hopefully soon im on M500 which has been upgraded to M600,thank you for your help,maybe you could hurry them up a wee bit,thanks.
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Steven Armstrong 🌈🌈
(@SArmstrong1973) reported
@virginmedia Terrible. Can I raise it as a fault and have a fault number please?
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Ben
(@benchappers83) reported
@virginmedia Via your online complaint form and I received a confirmation email the complaint had been received
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Jed
(@Jed31255324) reported
@virginmedia You lied. Just got email about price increase not due to end of discount . You want virgin media customers to pay for your expansion. You have lost this customer and I am starting a mass switch campaign to get people to move from virgin to another supplier for a discounted price.
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Aletdownofstate
(@aldosstreams) reported
That's another stream killed by @virginmedia. This time you took my partners work services down too though. This is happening every day now.
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Rob Hutchings
(@TaxibikeRob) reported
@virginmedia Ok but at 90 years old his phone line is vital to him, do you have an emergency call out for vulnerable people?
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Bev Downes 😷👈
(@bev_downes) reported
@SazzaSpillane @virginmedia Oh absolutely. I promise I took no frustration out on the overstretched, under resourced call centre. My frustration is with corporate leadership who make getting service as difficult as possible. Here's a thought, invest in great service and keep your customers that way instead.
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Chris Fulwell
(@chrisfulwell) reported
@virginmedia I’ve moved house and you’ve sent a ‘missed payment’ letter to a previous occupant at this address. How can we stop these letters coming? I have no details for this person you’ve written to and don’t want any issues that aren’t our fault
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James Donnelly
(@jm_donnelly) reported
@MattHibbert @virginmedia Clear your day if / when you call to leave. I did on tuesday. It took me 8 attempts, (kept getting disconnected) 6 different agents, told the “problem is at my end and we need to send out an engineer” (its not) 3 brews, & 4.5 hrs of my life! Got there in the end. They are shite.