Virgin Media outages and service status in Lisburn, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 29, 12:24 PM GMT+1.
- TV (50%)
- Internet (33%)
- Total Blackout (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey, and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey
|
Total Blackout | 1 day ago |
|
Belfast
|
TV | 3 days ago |
|
Belfast
|
TV | 3 days ago |
|
Belfast
|
Internet | 4 days ago |
|
Belfast
|
Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Tiárna McErlean (@tmcerlean95) reported from Belfast, Northern IrelandFfs @virginmedia fed up with these network blackouts recently! I’m gonna find another provider at this rate 🙃 😡
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kimbo (@isabelsbaby) reported from Castlereagh, Northern Ireland@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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Sir Bee (@beezlebum) reported from Belfast, Northern Ireland@virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.
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Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland@virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff
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Johnny Hamilton (@SwissKrono_JH) reported from Belfast, Northern Ireland@virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles
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Gerry McCrudden (@BeauSooth) reported from Belfast, Northern Ireland@virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day
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Rebecca Black (@RBlackPA) reported from Belfast, Northern Ireland@virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life
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Adrian Boyd (@boyd_ar) reported from Jordanstown, Northern Ireland@JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.
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Den (@DenMagic) reported from Dunmurry, Northern IrelandDown again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.
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Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.
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Tom Rowntree-Finlay (@Tom_R_Finlay) reported from Newtownabbey, Northern IrelandCannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.
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Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland@asa_thorp Virgin Media are worse to cancel, believe me.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
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David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland@virginmedia your broadband is a heap of **** . Cakesmackers
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Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported from Dunmurry, Northern Ireland@martinmcnally53 @virginmedia I’ve been with @virginmedia for nearly 15 years but will be changing at the end of the contract time in March. Terrible service. Basically taking money for nothing
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Emmet McDonough-Brown (@EmmetMcDB) reported from Belfast, Northern Ireland@okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.
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David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland.@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom
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Lauren 🐝 (@EitherWalnut) reported from Comber, Northern IrelandAssignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Greg O'Connell (Two jabs) (@Gregster29) reported@virginmedia Ringing customer services was my first port of call and that got me nowhere.
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Joel Sheppard (@joelshepp) reported@asksupportcreww @virginmedia No I'm not going to follow you or "drop a DM". I'm perfectly willing to have this conversation in the public domain to highlight how shambolic your customer service is.
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ALOYSIUS UCHECHUKWU ASOGWA (@AloysiusAsogwa) reported@virginmedia Just a quick question, are you guys having issues. I have been trying to contact the support team for 3 days now to no avail. What is going on
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Ariel Online (@justarieldotcom) reported@NotEnoughTECH @virginmedia @virginmedia used to be one of if not the best broadband provider in the UK. They even won some customer service awards x years ago if i remember correctly. At one point everything just fell apart. Customer service became non existent, they started to treat customers unfairly and many other issues. I wonder what happened tbh🤔
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twocakesdakes (@2cakesdakes) reported@virginmedia why does your call centre phone me about 3 times a day then just hang up when I answer?
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Roger Green (@RogerGreen2009) reported@entrustTMF @virginmedia I got a ‘3’5g router that pulls down the 5g signal, it was as fast as my Virgin Media 200+gbps and more reliable. £25/month. If you’ve no 5g coverage starlink is offering £35 a month.
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Mike (@mikegormley2003) reported@virginmedia WIFI been down for a few days, engineer comes, says he can’t fix it and leaves. No proof he was here and nothing to say he’ll fix it! Shockingly poor service DD5 1EJ
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LoobyLou1970 🇬🇧🏴 (@ldp17470) reported@virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff
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mia (@miaKJKJ22) reported@virginmedia @entrustTMF Do you think it's funny?? People pay for service which you cannot deliver
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Adrian Jones (@AdrianTJones) reported@virginmedia Where on your site do you list prices for existing customers once I’ve signed in,that link doesn’t take me to it. I just get view your offers and that says chat to us. 29 years a customer and I’m expected to 60% more for the same. Prices for new customers are clearly listed