1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Virgin Media
  6. ❯
  7. Lisburn
Virgin Media

Virgin Media outages and service status in Lisburn, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

CityProblem TypeReport Time
Belfast TV 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • niscaffolding
    Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland

    @virginmedia Connection is terrible it was working when first put in but you had damage at a location that you fixed now it’s not working the TV or the kids can’t get online

  • DavidPMet
    David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    @virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.

  • nadean_ni
    Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia It may be an issue you're already aware of but it's going on for 3 days now and not even as much as an email to explain why.

  • belfastkoala
    liz (@belfastkoala) reported from Belfast, Northern Ireland

    @virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?

  • niscaffolding
    Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland

    @virginmedia Still no WiFi in the house and no on hold for another 55min today all I need is an engineer out as the boost you keep doing is not working no matter how many times I boos reboot the system? I’m sure an engineer can solve the problem please just send one out.

  • lab_animal
    Margaret Dunlop (@lab_animal) reported from Belfast, Northern Ireland

    @virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !

  • davmacfc
    Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia No it’s not fair at all John, I’ve been a loyal customer of virgin for quite a few years and the price increases along with the differential to new customers have got too much. Soon to be an ex customer if I can get through to your call centre @skytv any thing you can offer

  • LSRutherford
    Lee Rutherford (@LSRutherford) reported from Whiteabbey, Northern Ireland

    @virginmedia How can I get help with an issue on my V6 box?

  • dryder11
    Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland

    @virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating

  • Conor1971
    Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported from Dunmurry, Northern Ireland

    @martinmcnally53 @virginmedia It’s supposed to be some super fast internet but it’s broken more than it works and can’t change because of the contract

  • Dermo1888
    Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland

    @virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint

  • Torig1983
    Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland

    So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??

  • lilmissymoo90
    Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland

    @virginmedia paid my bill the app says I’ve still something to pay and shows 0.00 this is messed up please help

  • SwissKrono_JH
    Johnny Hamilton (@SwissKrono_JH) reported from Belfast, Northern Ireland

    @virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles

  • lilmissymoo90
    Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland

    @virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it

  • BeauSooth
    Gerry McCrudden (@BeauSooth) reported from Belfast, Northern Ireland

    @virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day

  • davidannett7
    David Annett (@davidannett7) reported from Belfast, Northern Ireland

    @JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there

  • BelfastBooks
    Belfast B❄️❄️ks (@BelfastBooks) reported from Belfast, Northern Ireland

    Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.

  • tmcerlean95
    Tiárna McErlean (@tmcerlean95) reported from Belfast, Northern Ireland

    Ffs @virginmedia fed up with these network blackouts recently! I’m gonna find another provider at this rate 🙃 😡

  • courtexplores_
    Courtney Briscoe Photography📸 (@courtexplores_) reported from Newtownabbey, Northern Ireland

    @virginmedia hi, I’d like to file an official complaint about a manager who refused to pass us higher than his position, tried to force us to cancel our service and threatened to close the case while it’s still unresolved

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • redjohnno1
    Eye of the the storm (@redjohnno1) reported

    @virginmedia 15years a customer, tried to renew 3 times. 3 times you did it wrong, given up and moved to sky. Your customer service is absolutely shocking and zero customer loyalty

  • MarcReacts
    Marc Adams Reacts (@MarcReacts) reported

    @virginmedia hi I have an issue tried to dm you my account is down please help

  • andymousemat
    MouseMat (@andymousemat) reported

    @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

  • LJHolden1986
    Leighton J Holden (@LJHolden1986) reported

    @virginmedia I need some help. I have had an O2 SIM card tagged onto my WiFi account. I never wanted this but I was told that I could just throw this away and not use it. I am now being charged £7.50 per month for absolutely nothing. Can you please advise on how I deal with this?

  • drewsy92
    Drew Grant (@drewsy92) reported

    Every single month I have trouble accessing the my o2 app, since it’s became virgin media! Absolute joke can never pay my bill in time because of it, doesn’t let me sign in even though the details are correct!! Shouldn’t have to phone up every month to sort it! @O2 @virginmedia

  • DjmarkieT
    mancs boi (@DjmarkieT) reported

    @ndbchnn @virginmedia ive had no internet in M3 since friday at 2pm service checker says it will be fixed by 4pm on the 20th absolute joke!

  • Merse2506
    John Mercer (@Merse2506) reported

    @virginmedia can someone please help me. I have l8ved with buffering, channel failed fir mintjs to no avail of a response for VM.

  • keithapearson
    Keith A Pearson (@keithapearson) reported

    @virginmedia I've just wasted 55 minutes of my life trying to talk to your 'customer services' dept. Both the staff members I spoke to could barely communicate in English, and the line kept breaking up... until it died altogether. Wasted time, no resolution, and huge frustration. You're supposed to be a COMMUNICATIONS company! What am I expected to do now? Go through that same shambolic exercise again?

  • ndbchnn
    ndbchnn (@ndbchnn) reported

    @virginmedia I’ve tried the service checker but it cannot locate my account. The full post code is m30 9ta. Service hasn’t resumed, is there an outage in the area?

  • donna2904
    Donna Tudor (@donna2904) reported

    @virginmedia can you help please. I have no landline dial tone.