Virgin Media Outage Report in Lisburn, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
TV | |
| Belfast |
Total Blackout | |
| Belfast |
Internet | |
| Newtownabbey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Belfast Snapper
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia @YodelOnline terrible customer service not keeping the customer in the loop!
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
.@richardbranson why as a long term @virginmedia customer can new customers get a better deal. I've called and new customers are still getting a better deal and CS can't even give me the same price
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Ross
(@Dross1114) reported
from
Castlereagh, Northern Ireland
@virginmedia ITV down, hands down the worst service, awkward user interface, will be moving on from my contract, so expensive for poor service
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Gibraltar Hammer
(@GibraltarHammer) reported
from
Belfast, Northern Ireland
Hello @virginmedia new customer here, part of the package was as a sim card never got it been 3 weeks. And can't register or contact virgin mobile. Just want a new SIM card sent out not 17 help pages of nothing
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Aaron Cobb
(@acobb403) reported
from
Lisburn, Northern Ireland
@d0wn3y @bt_uk Should go with @virginmedia ! They have been buzzing for us. Never had any internet issues and super fast!
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donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
@virginmedia @RunninOnEmptee Same here...had the problem since this morning!
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Nish Glandorian Sparrowhawk🍻
(@holidaytripper) reported
from
Belfast, Northern Ireland
@G88shaw @divisbhoy On virgin media so don’t have that problem. Maybe these polish women need to change their network provider
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on BB is out and ETA for fix is 9pm #virginmediadowntime
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tee 🦕⎊
(@__tee123) reported
from
Castlereagh, Northern Ireland
Okay so virgin media seems to be down in my house and O2 is down on my phone... I’m sorry what 😅
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia Broadband is down, called 150 and no fix to Monday. What's up with that. #FirstWorldProblems
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Belfast Snapper
(@ph_otographer) reported
from
Whiteabbey, Northern Ireland
@virginmedia I think I have wasted enough time on phone calls and sitting in the house for 2 days over the past fortnight terrible C/service
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Gemma McMurray 💕
(@gemmamcmurray) reported
from
Lisburn, Northern Ireland
@virginmedia Yes, there’s a known issue with the service in the area. Thanks for this.
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Conor Mc Dermott
(@McConor535) reported
from
Belfast, Northern Ireland
@SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit
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nadiamurphyy_ 🇬🇧🇧🇧
(@nadiamurphy17) reported
from
Belfast, Northern Ireland
Looool as if a manager from @virginmedia has just hung the phone up on me because I was complaining about their broadband 😂 don’t tell a customer it’s gonna b fixed by a certain time if it won’t be. Think I’ll be moving to sky internet now 😊😊😊😊
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Suzi
(@msmillerbelfast) reported
from
Belfast, Northern Ireland
Nice of Virgin Media to show up at 3pm! to fix the service. No Wi-Fi or Broadband again! I could write a book. I could but I couldn't share it. Currently on glider apologising to people who think I'm ignoring them.
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Deb McKinney
(@Swab_1963) reported
from
Belfast, Northern Ireland
@JayneSeckerSky Don't be fooled, this is a poor boy trying to pay his evil ***** landlord who thinks belittling a young girl and throwing her crappy "perfect example of a shit landlord" all over us. Time to change providers @SkyNews Let's all go to @virginmedia
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Open Mind NI
(@Open_Mind_NI) reported
from
Newtownabbey, Northern Ireland
@virginmedia Thinking about that now, no I didnt. Hopefully you can help me out here 🤞
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𝖗𝖊𝖇𝖊𝖈𝖈𝖆 𝖈𝖍𝖆𝖗𝖑𝖔𝖙𝖙𝖊 ✯
(@rcdbek) reported
from
Belfast, Northern Ireland
@virginmedia i found out the problem & it’s actually not your fault im so sorry 🤣🙈
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@veggiewen @virginmedia @Virgin I've been up and down all day.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Frost
(@Rob_J_Frost) reported
@virginmedia Having to phone up and tell you that I am going to cancel every year and every year you tell me that "here's the best deal we can give you" then I say "yeah yeah, put me through to the retention place who'll offer me the similar price" and magically a new deal appears...
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N 🥀
(@TashaHall) reported
@Aaron_Lincs @virginmedia Unfortunately due to them hanging up on me, then when I called back their offices had shut. I'm hoping jess may be able to help her with it today. Honestly the whole experience was hard work and extremely unhelpful. Hoping to make a complaint against @virginmedia
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Christiana.Kwao
(@Eye_Am_Kay) reported
@virginmedia Hi. It’s just really slow and has considerably gotten worse of the last few weeks. I have tried everything in my power to resolve the issue and would appreciate and engineer being sent out to check the router etc. FYI no error message is on the box but speed is very slow
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Kenshin1
(@Kenshin35210456) reported
@virginmedia Despite numerous attempts i am unable to get through to Virgin to deal with an account issue. Absolutely ridiculously poor customer service
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Ash
(@byromxyz) reported
@virginmedia I’ve had two engineers out over almost two weeks and still no installation. Every time I call customer services I get a different answer 🙃
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Lorraine Jean Bush
(@LJBush) reported
@virginmedia how can you have the bare faced audacity to use the headline reliable fast broadband. It's never working. Been crap since last October
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Andy Brown
(@AndyBrown55) reported
@virginmedia Down again today, many people have taken to social media to express their disappointment as they are unable to work from home effectively as a consequence. Can you please escalate this to a manager and ask them to call me?
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Charley
(@Charley_ZanMato) reported
@virginmedia It's not the hub, it's the whole area. When will these issues be sorted? The whole area has had problems for weeks now. & the compensation scheme is useless. The internet could be off for 46hrs, back on for 2, then off again for 46hrs and Virgin wouldn't have to pay compensation!
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Connor Trahearn
(@ItzConnT) reported
@virginmedia sort it out, was on a call to your customer service and was informed that I’m getting a 10th of what I’m paying for, was told I’d get an engineer round by February the latest, it’s now March
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Robert Frost
(@Rob_J_Frost) reported
@virginmedia It's not a surprise. It's just a tedious going through the motions to avoid paying 30 quid over the odds for what's already a very expensive service. If you offered the extended contract and continuation of discount in your letter that would at least be honest.