Virgin Media outages and service status in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, and Crumlin.

City	Problem Type	Report Time
Belfast	TV	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Sean McIlhatton (@eSean_SZN) reported 7 minutes ago from Belfast, Northern Ireland

  @virginmedia It says no known issues

• 
  Dale McDonald (@davmacfc) reported 7 minutes ago from Belfast, Northern Ireland

  @virginmedia No it’s not fair at all John, I’ve been a loyal customer of virgin for quite a few years and the price increases along with the differential to new customers have got too much. Soon to be an ex customer if I can get through to your call centre @skytv any thing you can offer

• 
  Lauren Blair♥ (@lilmissymoo90) reported 8 minutes ago from Belfast, Northern Ireland

  @virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)

• 
  Robert Andrews (@niscaffolding) reported 9 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia Connection is terrible it was working when first put in but you had damage at a location that you fixed now it’s not working the TV or the kids can’t get online

• 
  Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported 15 minutes ago from Dunmurry, Northern Ireland

  @martinmcnally53 @virginmedia It’s supposed to be some super fast internet but it’s broken more than it works and can’t change because of the contract

• 
  Tom Rowntree-Finlay (@Tom_R_Finlay) reported 16 minutes ago from Newtownabbey, Northern Ireland

  Cannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.

• 
  Sean Steenson (@seansteenson) reported 17 minutes ago from Belfast, Northern Ireland

  Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia

• 
  Belfast B❄️❄️ks (@BelfastBooks) reported 18 minutes ago from Belfast, Northern Ireland

  Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.

• 
  Nadean (@nadean_ni) reported 23 minutes ago from Belfast, Northern Ireland

  @virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.

• 
  Jonathan carey (@carey_jonathan) reported 30 minutes ago from Belfast, Northern Ireland

  @virginmedia Broadband **** itself for 10/15mins. Same this last week. Glad I signed up for another 18 months and paying £3 extra a month for this muck

• 
  Fionntán BP Clarke. (@Fionnominal) reported 33 minutes ago from Belfast, Northern Ireland

  @virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.

• 
  Josh Mainka (@JoshMainka) reported 35 minutes ago from Belfast, Northern Ireland

  @JohnWant6 @virginmedia I’ve got the same in Belfast BT5, @virginmedia network down, “C133 Network Availability” error

• 
  Anna Poland (@Anna_McD91) reported 36 minutes ago from Belfast, Northern Ireland

  @virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?

• 
  Jonathan McCormack (@StripeyMiata) reported 41 minutes ago from Lisburn, Northern Ireland

  @asa_thorp Virgin Media are worse to cancel, believe me.

• 
  Jim Maguire (@Jimmaguire44) reported 48 minutes ago from Lurgan, Northern Ireland

  @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

• 
  Michael Fearon (@mfearonmusic) reported 50 minutes ago from Belfast, Northern Ireland

  @virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.

• 
  Nadean (@nadean_ni) reported 51 minutes ago from Belfast, Northern Ireland

  @virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?

• 
  Robert Mulligan (@RobertMulligan5) reported 54 minutes ago from Belfast, Northern Ireland

  @newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..

• 
  Michael Fearon (@mfearonmusic) reported 54 minutes ago from Belfast, Northern Ireland

  @virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.

• 
  Jon (@DarkOldWolf) reported 56 minutes ago from Belfast, Northern Ireland

  @virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joey C (@Joeurovision24) reported 2 minutes ago

  @danielarf21 I’m with you on Virgin Media not showing it anymore, really disappointing tbh as there was a fanbase for it. But willing to give this series a go, the trailer isn’t the worst. People saying it’s “Ai Slop” need to chill, unfortunately it’s gonna be the norm for a lot of shows

• 
  @andycrfc.bsky.social (@AndyRFCCharman) reported 3 minutes ago

  Just spent best part of day trying to sort out issues with @British_Airways & @virginmedia Both seem to be competing for ‘Worst Customer Service’ award although BA winning because I’m at least speaking more or less real time with a human at VM, albeit making little progress!

• 
  Krystle (@vdaybabygirl85) reported 5 minutes ago

  @virginmedia - I had serious connection issues. Complaints team got in touch and thought it was resolved. But it's not. The issues are STILL ongoing and as for the last 8 weeks or so I'm struggling with intermittent service. I want the fixed. I'm sick and tired of it now

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 9 minutes ago

  @virginmedia If you talk to your legal department they can explain to you the significance of an “address for service”. It’s a physical address, not a link. By continuing prevarication you are exposing your employer to ridicule - and in plain sight. I ask again - please answer the question.

• 
  Krystal🌹 (@KrystalEzinne) reported 10 minutes ago

  @virginmedia your team have cancelled an engineer appointment 5 times in a row?! Can you explain how you’re planning on fixing this issue 😬

• 
  Frankie Smith (@frankiesmith74) reported 12 minutes ago

  @virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible

• 
  Sarah Poyntz (@sarah1986) reported 16 minutes ago

  @ryantegan @skytv We’ve just gone the other way, @virginmedia was not interested in keeping a customer of 10 years+, cost was literally going to double! We’ve switched to Sky but are ready to play flip flop between the 2 for the foreseeable as we know neither of them has any interest in loyalty!

• 
  carys 🍊 (@syrachg) reported 19 minutes ago

  @virginmedia please can you help me - I can’t register for an account which means I can’t check bills

• 
  Neil I 🎢🍺 (@coaster_cowboy) reported 23 minutes ago

  @fred_fre @virginmedia @villa4ever29 Got a chat session with Virginmedia support, they have identified 4 platform outages affecting a number of customers, engineers are on site with estimated fix of today at 12:50

• 
  Kay Apex 🇬🇧 (@KayApex673) reported 24 minutes ago

  @virginmedia @moonpeach212 Why will ur engineer come fix my WiFi damaged my heating and over one month I have been calling no response this is bad