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Virgin Media

Virgin Media outages and service status in Lisburn, Northern Ireland

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Internet.
  • 80% Wi-fi (80%)
  • 20% Internet (20%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Belfast, and Crumlin.

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • davmacfc
    Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia can you please explain why the best price as a loyal customer for years is 30 pound more expensive than a new customer. Can’t even get through to right department to cancel

  • dryder11
    Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland

    @virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating

  • DenMagic
    Den (@DenMagic) reported from Dunmurry, Northern Ireland

    Once again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown

  • DrRichCollins
    Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?

  • bertford
    bertford no DMs (@bertford) reported from Newtownabbey, Northern Ireland

    @sabele26 @Kat_Bee_123 @virginmedia Terrible none of them have good customer service, sky's as bad.

  • EitherWalnut
    Lauren 🐝 (@EitherWalnut) reported from Comber, Northern Ireland

    Assignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭

  • christine160586
    christine (@christine160586) reported from Belfast, Northern Ireland

    @virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.

  • TrevorAKilleen
    Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    Yet a new LOW in crappy “customer service” from @Virginmedia - letter saying they have been trying to contact me (still waiting for a callback from 26/8/20) no attempts made and to text a number to get someone to contact me ...... guess what an automated system that gets

  • beezlebum
    Sir Bee (@beezlebum) reported from Belfast, Northern Ireland

    @virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.

  • Dermo1888
    Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland

    @virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint

  • beezlebum
    Bee (@beezlebum) reported from Belfast, Northern Ireland

    @raycasey2003 Delicious! Having just spent six months of my life battling @virginmedia for the bare minimum compensation I was entitled to and witnessing their atrocious 'customer service', this has delighted me. I know he doesn't own Vigin Media anymore, but he created the monster.

  • beezlebum
    Sir Bee (@beezlebum) reported from Whiteabbey, Northern Ireland

    @virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.

  • mfearonmusic
    Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.

  • BeauSooth
    Gerry McCrudden (@BeauSooth) reported from Belfast, Northern Ireland

    @virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day

  • EmmetMcDB
    Emmet McDonough-Brown (@EmmetMcDB) reported from Belfast, Northern Ireland

    @okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.

  • davmacfc
    Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer

  • tomdkeating
    Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland

    @virginmedia any idea why Broadband and TV are down all day today in BT8?

  • nadean_ni
    Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.

  • thompo2010
    Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland

    @philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!

  • beezlebum
    Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia No! I've just spent 26 minutes trying to get through, so I'm just going to pester you on here instead. I've raised three separate complaints to no avail. My only recourse is public humiliation. For a communications company you're really very poor at it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Annoyntmint
    Captain Nemesis says *settlers are criminals (@Annoyntmint) reported

    I wish to cancel my subscription with virgin media. Check my DM to you. @virginmedia

  • JamesLadbroke
    James Ladbroke (@JamesLadbroke) reported

    @europa I had @virginmedia once. The worst service I have ever had. Cancel. @VirginMediaIE

  • emmathompy
    Emma Thompson (@emmathompy) reported

    @virginmedia hi - I've done a few speed tests now that show I've got poor connection below what's expected (below 30mb) in my house but I seem to just go round in circles in my account to request a free pod and can't actually do it anywhere. Can you help please?

  • MrSaffron
    Andrew Ferguson OBE (@MrSaffron) reported

    @WeAreOpenreach @NeilJac74898351 @virginmedia In this case it looks like Virgin media has its fttp networks also available via nexfibre but a couple of addresses they don’t serve do exist. If at one of those then retailers on Openreach network are the way.

  • HSTSKaczynski
    🦐THE Lexi! (@HSTSKaczynski) reported

    @0kbps i got my internet bill cut in half for the exact same speeds just by calling up the scottish line of virgin media and the guy immediately like "yeah mate i can offer you this deal instead" lmao. internet companies are such a damn joke

  • EricByrne35
    Eric Byrne (@EricByrne35) reported

    @virginmedia broadband down about two or three hours now in Clondalkin, that's a day off my bill now for the inconvenience, surely?

  • DarcKni68649817
    Darc Knight (@DarcKni68649817) reported

    @virginmedia If the service is not paid for, it is stopped. @virginmedia is not giving you the consideration of old time customer. So why then is it OK to triple the bill of any household? Pay over 3 what they should pay for 9 months? Give a public explanation before I give my account details

  • jrstocks89
    Jess Stocks (@jrstocks89) reported

    @virginmedia @StevenDent35621 Was going to say. You are already aware and it’s a 2 week fix

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @DarcKni68649817 @virginmedia There shite ran by a company in the Philippines there is NO customer services anymore

  • Ryhope_Wood
    Ian Martin (@Ryhope_Wood) reported

    @virginmedia I need your help. I am having a nightmare with Hub 5.