Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Wi-fi | |
| Belfast |
TV | |
| Belfast |
TV | |
| Belfast |
TV | |
| Belfast |
TV | |
| Belfast |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Mike McGuckin
(@mikeni77) reported
from
Belfast, Northern Ireland
@MickRooksby @virginmedia Same for me along with sky one so looks like it's an issue
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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david jackson
(@davidtacko7) reported
from
Newtownabbey, Northern Ireland
Can't wait to cancel virgin media terrible broadband and wifi
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Nish Glandorian Sparrowhawk🍻
(@holidaytripper) reported
from
Belfast, Northern Ireland
@G88shaw @divisbhoy On virgin media so don’t have that problem. Maybe these polish women need to change their network provider
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Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia hi WiFi issues in Belfast. Saying signal strength is very good but no connection. Wired working fine.
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Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia twice now in a week where i have had no tv/broadband , once when it was off for over 12 hrs and now it suggests we wont have a service until 4pm tomorrow. Not good enough. I pay a subscription to watch live sport and i cant watch it. I want some form of compensation
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@veggiewen @virginmedia @Virgin I've been up and down all day.
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Aaron Cobb
(@acobb403) reported
from
Lisburn, Northern Ireland
@d0wn3y @bt_uk Should go with @virginmedia ! They have been buzzing for us. Never had any internet issues and super fast!
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Gibraltar Hammer
(@GibraltarHammer) reported
from
Belfast, Northern Ireland
Hello @virginmedia new customer here, part of the package was as a sim card never got it been 3 weeks. And can't register or contact virgin mobile. Just want a new SIM card sent out not 17 help pages of nothing
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Andy.
(@andyweir93) reported
from
Castlereagh, Northern Ireland
@PhilipLennon @SkyIreland @VirginMediaIE Had exactly the same issue when we moved in here, Phil! Only to be told it would be another 4 weeks before an engineer could come out. Cancelled and went to @virginmedia - up and running 2 days after. Thank you. Good night.
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gemma
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
@virginmedia honestly your customer service is disgrace. your advisor gave false info to get a sale last wk as confirmed by your advisor on my call today, repeatedly put on a silent hold with no signposting so it sounded like been disconnected, blind transferred then systems down
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Ross
(@Dross1114) reported
from
Castlereagh, Northern Ireland
@virginmedia ITV down, hands down the worst service, awkward user interface, will be moving on from my contract, so expensive for poor service
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Sam Morgan
(@SamSJMorgan) reported
from
Belfast, Northern Ireland
Virgin Media called to offer me Sky Sports for £15per month and I'm literally waiting to see who we sign before I decide if I'm gonna pay to watch us get our pants pulled down every other week.
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tee 🦕⎊
(@__tee123) reported
from
Castlereagh, Northern Ireland
Okay so virgin media seems to be down in my house and O2 is down on my phone... I’m sorry what 😅
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donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
@virginmedia @RunninOnEmptee Same here...had the problem since this morning!
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Open Mind NI
(@Open_Mind_NI) reported
from
Newtownabbey, Northern Ireland
@virginmedia Thinking about that now, no I didnt. Hopefully you can help me out here 🤞
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Peter Reid
(@ReidWeb) reported
from
Lisburn, Northern Ireland
@dearbhaiiile @virginmedia They seem to have no concern for accessibility either, with phone support pretty much being the only option. Not great for those who are hard of hearing or have a communication difference IMO.
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Gemma McMurray 💕
(@gemmamcmurray) reported
from
Lisburn, Northern Ireland
@virginmedia Yes, there’s a known issue with the service in the area. Thanks for this.
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Deb McKinney
(@Swab_1963) reported
from
Belfast, Northern Ireland
@JayneSeckerSky Don't be fooled, this is a poor boy trying to pay his evil ***** landlord who thinks belittling a young girl and throwing her crappy "perfect example of a shit landlord" all over us. Time to change providers @SkyNews Let's all go to @virginmedia
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Conor Mc Dermott
(@McConor535) reported
from
Belfast, Northern Ireland
@SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TerraceFabulous
(@TerraceFabulous) reported
@virginmedia Customer service needs to sort a call back system. It’s always “experiencing high volume” No it’s not. You haven’t enough staff. I spend £1600 a year for this. It’s not good enough. My next call is to say I’m leaving, BT have guaranteed me coverage or I don’t pay.
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Basilbrush
(@mattfoxbelfast) reported
@virginmedia No, listened to over an hr of crap hold music before I lost the will to continue. Take the 6% increase I feel you've stolen. I'll never agree to another contract with you. Terrible company and your product does not work either. Had to buy a new router your WiFi is so crap.
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Chloe
(@_chloepyke) reported
@virginmedia WiFi is saying everything is connected but nothings working 😟 checked service status - nothing, tried to ring to report it - no answer, reset router - still same... Seems a lot of people having same issue😟
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ANDREW LAYBOURN
(@joekate) reported
@virginmedia Does anybody get a response after filling in forms to get broadband, been trying since March last year and no reply. Am I to take it your service is rubbish and your embarrassed to take new customers on?
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zach close
(@Zachclose2000) reported
That it we had enough @virginmedia we not paying you anymore and I don't want a sorry it gone down 3 times in 15 minutes and you still want money of us and that not going to happen anymore
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Rob Weaver
(@welsh1lad) reported
@virginmedia @virginmedia #spam I’m trying to help you , and if you just search Twitter you see you have other customers with same issue. This is not an individual problem you have a corporate issue within your own public mail platform.
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Beki Wilkinson
(@WilkinsonBeki) reported
@virginmedia how do I contact you? Without being on hold for hours? I want to leave you. Ongoing issues for months in my area and constantly have no WiFi. Do you have a callback system?
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sharat
(@urstrulySharat) reported
@virginmedia Iam from Downend Bristol with no internet since yesterday morning. Your service status page isn't working nor is your customer support. Please can you update me the current status? When the network will be restored?
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TerraceFabulous
(@TerraceFabulous) reported
@virginmedia My signal in the house is rubbish. I got one smart pod but need another, I’m entitled to 3 with my package. But Virgin won’t order me one...they say it’s up to me, but I can never get through to talk to someone. It takes hours and hours and I don’t have time. Really poor service
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Megan
(@MeganGlew0) reported
@virginmedia The automated messages come through tell me that there is no fault with the hub and that I should restart if the issue continues and then hangs up. However the yellow light on the router is still showing and the connection is still intermittent