Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 03/31/2026 15:00

March 31: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Total Blackout
United KingdomBelfast E-mail
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast TV
United KingdomBelfast Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • bertford robert crawford (@bertford) reported from Newtownabbey, Northern Ireland

    @virginmedia No another one of your customers not getting help, paying for movie and not receiving it, then getting no help it reminds me of my time @ virgin

  • VizeAv Av (@VizeAv) reported from Belfast, Northern Ireland

    Please @virginmedia I need to cancel my service. Spent 35 mins tonight holding for this department and the agent dropped the call mid conversation #notgoodenough #pisspoor #customerservice

  • lowry_t TIM LOWRY (@lowry_t) reported from Belfast, Northern Ireland

    @virginmedia currently experiencing the worst customer service ever,started last week and still ongoing....simply unbelievable...if you want an insight please get in touch ...

  • SamSJMorgan Sam Morgan (@SamSJMorgan) reported from Belfast, Northern Ireland

    Virgin Media called to offer me Sky Sports for £15per month and I'm literally waiting to see who we sign before I decide if I'm gonna pay to watch us get our pants pulled down every other week.

  • andycno1 Andrew Clarke  (@andycno1) reported from Lisburn, Northern Ireland

    Have had the phone sent back once and now two weeks later still awaiting a pack to send it off again. Been told just to go to @Apple and been hung up on twice. Hundreds of pounds a month being paid to @virginmedia and not even a hint of customer service!!!! Disgusting

  • 93DominicSF Dominic Sherry Adams (@93DominicSF) reported from Belfast, Northern Ireland

    @virginmedia customer service is atrocious! Meant to be open to 8PM...but advisors just hanging up the phone instead of answering. Asking us to leave...

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @beatlebaby84 @virginmedia With all these services I record the time, explain I'm busy and ask them to credit me £20, they never do, but often they'll credit £10 or £8, always worth a try!

  • pmakgreb10 Patrick O Toole (@pmakgreb10) reported from Castlereagh, Northern Ireland

    @virginmedia twice now in a week where i have had no tv/broadband , once when it was off for over 12 hrs and now it suggests we wont have a service until 4pm tomorrow. Not good enough. I pay a subscription to watch live sport and i cant watch it. I want some form of compensation

  • andyweir93 Andy. (@andyweir93) reported from Castlereagh, Northern Ireland

    @PhilipLennon @SkyIreland @VirginMediaIE Had exactly the same issue when we moved in here, Phil! Only to be told it would be another 4 weeks before an engineer could come out. Cancelled and went to @virginmedia - up and running 2 days after. Thank you. Good night.

  • CarmelRobinson3 Carmel Robinson (@CarmelRobinson3) reported from Lurgan, Northern Ireland

    Having a rubbish service from #VirginMedia promised hi fibre fast broadband and it keeps buffering. My partner spoke to customer service who said that was normal. We are leaving after 6 weeks of a terrible service

  • andycno1 Andrew Clarke  (@andycno1) reported from Lisburn, Northern Ireland

    @TSSNI @virginmedia completely disgusted by Virgin Media. Have recently taken out 3 phones on contract bringing it up to 4 on the account. One stops working less than a month after buying it and now they are looking to charge me to fix it before even looking at the phone.

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia Yes says to call the customer service number to make changes have also tried the online chat but no good! This is the shocking service for the second night in a row

  • jai_dee Jim Doran (@jai_dee) reported from Belfast, Northern Ireland

    @virginmedia I've already reported both issues. It's highly frustrating that a fault with one service knocks out everything.

  • mikeni77 Mike McGuckin (@mikeni77) reported from Belfast, Northern Ireland

    @MickRooksby @virginmedia Same for me along with sky one so looks like it's an issue

  • colorblindjames Peter Whibley (@colorblindjames) reported from Castlereagh, Northern Ireland

    @virginmedia I’m having broadband service issues. I’ve run a test on my equipment and no problem was detected.

  • ReidWeb Peter Reid (@ReidWeb) reported from Lisburn, Northern Ireland

    @dearbhaiiile @virginmedia They seem to have no concern for accessibility either, with phone support pretty much being the only option. Not great for those who are hard of hearing or have a communication difference IMO.

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia again transferred into a hold music queue after telling the representative I didn’t want to be put in another queue #shockingservice #badcustomerservice @Ofcom will be getting a complaint logged

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia @virginmedia unfortunately 8am is not a suitable time the evening is a time I would expect to be able to speak with someone in customer service

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia tried twice to cancel my services with you on hold both times for over 25mins - this is not the way to encourage customers to stay - just gonna cancel my direct debit !!! You can take this tweet as my 30days notice !!!

  • Lainey_Smiles Lainey Smiley⚫ (@Lainey_Smiles) reported from Castlereagh, Northern Ireland

    @virginmedia Nope, very happy with my Virgin broadband, been a customer since you were Cabletel, wouldn't go anywhere else! Thank you, L 😀

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paulcuzcurry Paul Curry (@paulcuzcurry) reported

    @virginmedia Ok, so why has the ‘next bill’ email got the increased price on it & why hasn’t anyone followed up on my complaint?

  • TracyWa10966334 Tracy Watson (@TracyWa10966334) reported

    @virginmedia Constantly slow speeds and disruption of service despite numerous calls and emails stating bb has been upgraded

  • VitexUHD Vitex (@VitexUHD) reported

    @HayleyMckee89 @virginmedia And this is why BT is coming in a few days. Virgin goes down every night for at least 10-15minutes but now it's been off for 2 days straight so yeah, I'm switching and you should do the same tbh

  • FrancesBrody Frances Brody (@FrancesBrody) reported

    @virginmedia Hi, you charge more for internet & phone than Sky for the package including TV. I rang once for help after installation & put through to India & asked to pay £5 a month for phone support.

  • yartia Artia Golestani (@yartia) reported

    @virginmedia Based on my current experience I don’t want to have ANYTHING to do with #virginmedia EVER again. You have ZERO customer service and ZERO motivation to resolve issues. You go on you coffee breaks and drink your beers on the job and mess up people’s orders - people relying on you

  • licclemissN 𝑀𝒾𝓈𝓈 N (@licclemissN) reported

    @virginmedia Yes in part, sorted the internet but still missing parts of my package, I had to be transferred to another team but was sat on hold for ages so had to put the phone down as I'm working. I'm going to see if I can do what I need to do via the live chat later

  • biddymccall Alastair McCall (@biddymccall) reported

    @virginmedia Blah blah blah, we'll do everything we can etc etc. I'm sick of hearing it. Been made too many promises that are instantly broken. You don't care how I get on because this is clearly a way to trap people into services they no longer want. Why did you take @Ofcom out of the reply?

  • jawaid_mr WRESTLING (@jawaid_mr) reported

    @virginmedia Sometime is when I Twitty you but you don’t respond to all my straightforward questions is it because your manager said something not to respond to all my questions how come is virgin corporate never Twitter me can you answer me that question

  • vinheff @vinheff (@vinheff) reported

    @virginmedia They advised there was no outage but there was , signal strength off my modem is bad it keeps dropping the WiFi signal

  • paranoya88 Will (@paranoya88) reported

    @virginmedia did that 3 days running and no improvement woke up this morning back to normal speed with no outages in the area I suspect virgin of putting a slowdown in the area as friends have also experienced the same problem which have now suddenly disappeared