Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 12/10/2025 09:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Newtownabbey and Belfast.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewtownabbey Wi-fi
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • AndrewJMolloy Andrew Molloy (@AndrewJMolloy) reported from Belfast, Northern Ireland

    @virginmedia The @All4 app has not been working for 2 days now. Is this a service wide fault, or something wrong on our end?

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia (And watch all will go quiet they like to make a public show of responding but because I’ve called out @Virginmedia on their crap service - they now won’t respond !!! )

  • d_pelissier David Pelissier (@d_pelissier) reported from Belfast, Northern Ireland

    @virginmedia Jeff from the upgrade team was to transfer my wife's chat to the Customer care team but 15 minutes on, nothing?

  • pmakgreb10 Patrick O Toole (@pmakgreb10) reported from Castlereagh, Northern Ireland

    @virginmedia hi my tv is down and can't get through on the phone line. Can you please advise how I can get some help?

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode

  • GarethMcGuigan WorkingFromHome (@GarethMcGuigan) reported from Belfast, Northern Ireland

    Hey @virginmedia I've been trying to get through to you to leave because of the cost of a truly awful TV service. Your phone line directed me to the web and the web has directed me to the phone line. Can you please help?

  • ConnorMonaghan_ Connor (@ConnorMonaghan_) reported from Belfast, Northern Ireland

    @virginmedia Couldn't finish the conversation. No have received a email saying "disconnection virgin, and states will be disconnected on agreed date" when no date was agreed. Really terrible customer service

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia Why would I do that!? I am still waiting for a response through a formal complaint from 4 months ago and I am still waiting for that call back from 26/8/20 !!!! YOU DO NOT TREAT CUSTOMERS WITH RESPECT!! People should avoid using your company !! And I will continue to share that!!

  • thatsabelter Seán O’Neill (@thatsabelter) reported from Belfast, Northern Ireland

    @virginmedia is there a day that goes by where the service isn’t crap? Trying to stream the boxing here and I’m gonna box the router lads.

  • Darrenbarrett01 Dazza B (@Darrenbarrett01) reported from Belfast, Northern Ireland

    @virginmedia 1 hour 14 minutes trying to get through to someone and still no answer not great customer service I guess..

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia yet another example of horrendous service from @virginmedia - “too busy” to deal with my call so disconnected me..... online service that I was directed to .... cannot make the changes I need .... not providing service but guess what .... still charging me !!!

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    @virginmedia Today, so far it has been ok. Thankfully. Thursday, Friday and Saturday were awful.

  • eastbelfastgirl Ash Patterson 🌈 (@eastbelfastgirl) reported from Belfast, Northern Ireland

    @virginmedia I've been on hold for nearly an hour, my WiFi is down, I've ran all the tests but no joy... Is there any link you can send me to speed up the process? #virginmedia

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia So tired hearing excuse after EXCUSE after EXCUSE from @virginmedia - your “customer service” has been appalling over the last 5 months and this is NOT the first time you have failed! You have blamed EVERYTHING except your poor service !!!

  • GarethMcGuigan WorkingFromHome (@GarethMcGuigan) reported from Belfast, Northern Ireland

    Honestly @virginmedia the service I am paying for is getting worse. Please get in touch to help a customer out

  • BarfootPet Pete Barfoot (@BarfootPet) reported from Dundonald, Northern Ireland

    @virginmedia 1/2 I've tried contacting you via letter sent 17/06/2020 to give 30 days notice of cancellation of contract, online complaints service 14/07/2020 to complain after no response to letter of 17/06/2020, still no response and today via chat to further complain

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    Is anyone else having issues on Virgin Media broadband. Some sites not browsable. Dropbox sync not working. They are all okay when I drop to 4G via iPhone.

  • itsadam0202 Adam (@itsadam0202) reported from Lisburn, Northern Ireland

    @virginmedia ****** FIX IT

  • rmurrayld Ryan Murray (@rmurrayld) reported from Dunmurry, Northern Ireland

    @virginmedia WiFi down again, heap of sh*ttttttt

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    Absolutely sick of the service by @virginmedia these last few days... internet constantly dropppng out!! #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mathos78 Matt Walker MBE (@Mathos78) reported

    @virginmedia We do not know why it was cut off, we have been having poor internet problems so we have found another provider, we informed your team who said it will be disconnected on 18th February. They disconnected us straight away.

  • crussell_design Chris Russell (@crussell_design) reported

    @virginmedia Had 5 mins of no help with my account, now back on hold, been over an hour at this point...

  • suel777 sue luchowa (@suel777) reported

    @virginmedia Yes we have done all this. The problem is on going we are three days in and still no broadband.

  • saskiadedman Saskia Dedman (@saskiadedman) reported

    @virginmedia I've been trying to get through to customer service for 3 days to pay my bill, can't pay online or get anyone to reply on the web chat. Please can anyone from Virgin get in contact with me? Wifi has been down for three days and working from home

  • masonicus Ashley Mason (@masonicus) reported

    @virginmedia No, I’m an existing customer. Not to worry

  • Shellgregson69 sheldon gregson (@Shellgregson69) reported

    @jenren87 @virginmedia @skytv Ring virgin , cancel the package but keep the internet . It’s the best internet you will get ! If your tv is next to your internet router then buy a fire stick and get an Amazon internet booster to connect your fire stick , tv and router together for an hard wired signal .

  • TheBigIddy The big iddy (@TheBigIddy) reported

    Virgin media why is ur WiFi so bad please explain?

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia It's down again and has gone down both of the last 2 days

  • dmartw Martin W (@dmartw) reported

    @1leggedgoldfish @virginmedia Got through eventually (after an hour on hold) and got my current package £8 cheaper. I never even mentioned leaving, I only wanted to downgrade. Result!

  • Matthew99029297 Matthew (@Matthew99029297) reported

    @virginmedia @mykorl New update says "there is an issue in the UB area resulting in total loss of service. Sorry we aren't able to offer our usual intermittent service, we have chimpanzees on site flinging their **** at the cables in the hope that they start working again."