Virgin Media outages and service status in Lisburn, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- The most recent signal from this area was received Jul 23, 7:41 PM GMT+1.
- Wi-fi (60%)
- Internet (40%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Crumlin, and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Crumlin
|
Wi-fi | 5 days ago |
|
Crumlin
|
Wi-fi | 7 days ago |
|
Belfast
|
Wi-fi | 12 days ago |
|
Belfast
|
Internet | 13 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland@virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland@asa_thorp Virgin Media are worse to cancel, believe me.
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Jim Doran (@jai_dee) reported from Belfast, Northern Ireland@virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.
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Tom Rowntree-Finlay (@Tom_R_Finlay) reported from Newtownabbey, Northern IrelandCannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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liz (@belfastkoala) reported from Belfast, Northern Ireland@virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?
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Aaron (@aaronmacn) reported from Belfast, Northern Ireland@virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?
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Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland@virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating
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Josh Mainka (@JoshMainka) reported from Belfast, Northern Ireland@JohnWant6 @virginmedia I’ve got the same in Belfast BT5, @virginmedia network down, “C133 Network Availability” error
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Adrian Boyd (@boyd_ar) reported from Jordanstown, Northern Ireland@JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.
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Jane Emir Holohan (@JaneHolohan) reported from Belfast, Northern Ireland@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
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Lee Rutherford (@LSRutherford) reported from Whiteabbey, Northern Ireland@virginmedia How can I get help with an issue on my V6 box?
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Martin Moore (@Liver4breakfast) reported from Belfast, Northern Ireland@virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.
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Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland@virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you
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Mr Ross (@MrRossICT) reported from Castlereagh, Northern Ireland@virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?
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Sean Steenson (@seansteenson) reported from Belfast, Northern IrelandIve had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia
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Lauren 🐝 (@EitherWalnut) reported from Comber, Northern IrelandAssignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland@virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark 🇬🇧🏴 (@MrMarkW67) reported@virginmedia I’m really struggling with my Wi-Fi coverage at home. I have a security camera mounted right above my window, but it constantly drops connection due to weak signal. To make matters worse, I get virtually no Wi-Fi signal at all when I am sitting in my back garden, which is really frustrating. Given how close these areas are to the house, I shouldn't be losing connection like this. Could someone please check my Hub settings/signal or advise on getting Wi-Fi Pods to fix these dead zones? Thanks,
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Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported@virginmedia we have sent back the equipment using the box provided. We have proof we sent it, spent an hour on the phone last week and receive another message saying we are being billed. Please sort it out this is very poor.
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Bella Harvey 🇬🇧🏴🇬🇧 (@Lady__Britannia) reported@trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back
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Jan Hobbs (@CleanzineEditor) reported@virginmedia been locked out of webmail since 22 May. Supposedly repaired & reset but though I can now get into my account I STILL can't access webmail. Still showing Forbidden 403 despite my tech expert working on it several hrs today. 9 WEEKS! Paying £133.50/mth. HELP PLEASE!
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Abbie (@abz_06) reported@virginmedia you have left my 71 year old mother without internet and TV since 18th July due to a “problem in the area” and now you’re saying it won’t be fixed until 31st July? Two whole weeks you’ve left an elderly person completely isolated with no form of entertainment.
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Ken Quinn (@Quinny1808) reported@trapdoor456 @virginmedia I have had You Fibre for 2 1/2 years and had no issues
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Debbie Rudd (@DebbieJRudd) reported@Jennababes @virginmedia My phone contract was wth 02 then obv merged with Virgin and the customer service is crap! I can’t even get on my account to see usage etc. The man in 02 said we know it’s an issue, I can look and tell you your usage, no, sort your ******* website out so I can see it myself 😡
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Barry Stevens (@BarryStevens75) reported@timlimbim @virginmedia Don’t do it , I did it in February they promote you can take your contract with you but they cancel the one at your current address and issue a new one to the new property . Only issue is your promotional discount doesn’t renew on the new contract.
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Chris Davis (@cdavo25) reported@MaxiedotVox @virginmedia Yea iv had issues for over a week now, they tell me 'o it will be fixed by the 23rd' 20min ago they text me saying they've found the issue and the engineer is on his way..... the 29th at 4pm 🤬🤬 where's the engineer coming from is it takes 6days @virginmedia
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Jo (@WhitmoreJo) reportedI'm on call to one of your sales team and trying to cancel phone and tv and just have broadband but I'm being told that's not ok and I can't? @tradingstandards @virginmedia @virginmedia