Virgin Media outages and service status in Lisburn, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Lisburn, including 1 direct report.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Sep 7, 11:46 PM GMT+1.
- Internet (50%)
- TV (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 8: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, and Crumlin.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 22 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Lauren 🐝 (@EitherWalnut) reported from Comber, Northern IrelandAssignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭
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Jane Emir Holohan (@JaneHolohan) reported from Belfast, Northern Ireland@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
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Sir Bee (@beezlebum) reported from Whiteabbey, Northern Ireland@virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.
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Jon (@DarkOldWolf) reported from Belfast, Northern Ireland@staggy_dev @bradley_steve @virginmedia Is it still down for you in east?
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Jim Doran (@jai_dee) reported from Belfast, Northern Ireland@virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
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christine (@christine160586) reported from Belfast, Northern Ireland@virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.
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Adrian Boyd (@boyd_ar) reported from Jordanstown, Northern Ireland@JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.
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kimbo (@isabelsbaby) reported from Castlereagh, Northern Ireland@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland@virginmedia paid my bill the app says I’ve still something to pay and shows 0.00 this is messed up please help
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Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland@Seanlpmccabe @virginmedia It was down early Thursday morning, 10:30am(ish), no snow then. Very poor that both TV and BB are down for so long.
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Ian Moran (@ianmoran) reported from Belfast, Northern IrelandSo is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues
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Anna Poland (@Anna_McD91) reported from Belfast, Northern Ireland@virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?
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Paul Hamill (@Pacman4370) reported from Whiteabbey, Northern Ireland@virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland@virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia @TaylorMod Yes we've checked, the world and its granny knows VM is down in Belfast but this has been since Monday now. Absolutely ridiculous. Cost me a fortune on data when I moved and VM kept getting the addres wrong, was well over a month without the service and this was 2 months ago.
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Leonard Totton (@lennylinfield) reported from Belfast, Northern Ireland@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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liz (@belfastkoala) reported from Belfast, Northern Ireland@virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kev Crane (@KevCrane41) reported@BonesE78 @virginmedia I have the same reply, I've sent them a dozen messages, including photos and videos of the streaming box not working but my Alexa still able to say date and time. Not interested, just saying I have to call them from my landline, I don't have one. The service is pathetic.
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Damian Hastie (@DamianHastie) reported@virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.
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Alison Baines (@AlisonBaines4) reported@virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?
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👑 NG Football 👑 (@Bigdeano88) reportedAnyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia
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Pedro Montes de Oca (@montesdeocapj) reportedI need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.
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Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported@virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.
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Steve Kelly (@kellyokid) reported@MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!
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GamerStyle1980 (@GamerStyle1980) reported@seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god
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^Gavstar^ (@Englandgav) reportedHey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue
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John 🏴🇬🇧 (@John_Of_Eng) reported@virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.