Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Belfast |
TV | |
| Belfast |
TV | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia @TaylorMod Yes we've checked, the world and its granny knows VM is down in Belfast but this has been since Monday now. Absolutely ridiculous. Cost me a fortune on data when I moved and VM kept getting the addres wrong, was well over a month without the service and this was 2 months ago.
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Tom Rowntree-Finlay
(@Tom_R_Finlay) reported
from
Newtownabbey, Northern Ireland
Cannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.
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bertford no DMs
(@bertford) reported
from
Newtownabbey, Northern Ireland
@sabele26 @Kat_Bee_123 @virginmedia Terrible none of them have good customer service, sky's as bad.
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Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.
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Amanda Ferguson
(@AmandaFBelfast) reported
from
Belfast, Northern Ireland
@virginmedia Hi. It now 4 hours since I started trying to resolve your billing mistake using your WhatsApp messaging service. I have had to explain myself more than half a dozen times. Please check the details and resolve the matter asap. Thank you. Amanda
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Victoria Gillespie
(@Torig1983) reported
from
Dunmurry, Northern Ireland
So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.
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Sir Bee
(@beezlebum) reported
from
Belfast, Northern Ireland
@virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?
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Gerry McCrudden
(@BeauSooth) reported
from
Belfast, Northern Ireland
@virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day
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Dermdog ☭
(@Dermo1888) reported
from
Belfast, Northern Ireland
@virginmedia Never mind, send me my deadlock letter
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Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.
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Sir Bee
(@beezlebum) reported
from
Whiteabbey, Northern Ireland
@virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.
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Seán MacAoidh
(@SeanJPMcKee) reported
from
Belfast, Northern Ireland
@virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia It may be an issue you're already aware of but it's going on for 3 days now and not even as much as an email to explain why.
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Victoria Gillespie
(@Torig1983) reported
from
Dunmurry, Northern Ireland
@virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff
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Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No! I've just spent 26 minutes trying to get through, so I'm just going to pester you on here instead. I've raised three separate complaints to no avail. My only recourse is public humiliation. For a communications company you're really very poor at it.
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.
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Conor Huddleston
(@Hudd84) reported
from
Belfast, Northern Ireland
No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.
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Dermdog ☭
(@Dermo1888) reported
from
Belfast, Northern Ireland
@virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Gallagher
(@davy_gallagher) reported
@virginmedia Dear John, On the 11th you stated that you had emailed the colleague who was dealing with my issues, as I had been waiting 72 days another day would not make a big difference. 4 days have passed and not a word. My heart is broken 💔I hate to say it but our relationship is over.
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Rachel
(@MissDance) reported
@virginmedia could you please advise on the broadband issues in WS10 area? For 3 weeks I've had intermittent BB Mon-Fri which is hampering WFH. This happens everyday?
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Mr Leroy Tyson
(@DaveKush6) reported
@virginmedia Hi @virginmedia No and as no one was replying I swapped providers this morning .I think it’s horrible the way you ignore people and just hope the problems fix themselves . I can see you reply to others quickly but not me . Horrid company that treats its customers with contempt
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Cat Abbott
(@caatstca) reported
@virginmedia That’s what I’m doing that results in the error. No known issues locally. Seems to have been playing up since we upgraded a couple of weeks ago.
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Gail Collins 💙
(@GaileyC) reported
@virginmedia Thanks for getting back. This is through a wireless connection to a new router. We have bought 3 boosters to help. We only live in a semi, not a mansion!
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🏴Linda
(@LBS38810) reported
@virginmedia is there a problem in the G77 postcode my parents have no TV or WiFi?
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Matt Hammel
(@matt_hammel) reported
@virginmedia I’m not a ******* idiot. I’ve tried contacting your crappy organisation and I’ve tried comprising and now I’ve tried publically getting you to help me out. It would be easier to install my own fibre optic network than get you lot to provide me with a service I ordered.
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Bill Adams
(@theworstbill) reported
@virginmedia Yes, I have tried it. Three of my devices also experiencing cut outs are within line of sight to the hub. It’s pretty obvious that the hub itself is cutting out the WiFi repeatedly, not an issue with signal strength or device location.
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Ciaran Downey
(@CeranDanis) reported
@virginmedia Virgin broadband has made working from home in Cardiff central an absolute nightmare recently. Network has been cutting in and out for the past three weeks. They also make it as hard as possible to find an email or a free phone number for them.
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KE Payne
(@ke_payne) reported
Hi @virginmedia I keep getting texts asking me to confirm an installation on 17/02 but you're sending the texts to the wrong number as I'm not a customer & I'm not getting Virgin Media installed. Tried ringing customer services but they need an account number. Help?