Virgin Media outages and service status in Lisburn, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Lisburn, including 1 direct report.
- The most common problems reported in this area mention Wi-fi and Internet.
- The most recent signal from this area was received Jul 31, 7:38 PM GMT+1.
- Wi-fi (57%)
- Internet (43%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 1: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Belfast, and Crumlin.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey
|
Internet | 20 hours ago |
|
Belfast
|
Wi-fi | 3 days ago |
|
Crumlin
|
Wi-fi | 9 days ago |
|
Crumlin
|
Wi-fi | 11 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Rob Tuomey 👑 (@RobTuomey) reported from Belfast, Northern Ireland@virginmedia I’m unable to get any internet on my phone. I’ve had to log on to wifi to send this tweet. Is there something happening with the network at the moment?
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Jonathan carey (@carey_jonathan) reported from Belfast, Northern Ireland@virginmedia Broadband **** itself for 10/15mins. Same this last week. Glad I signed up for another 18 months and paying £3 extra a month for this muck
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Bee (@beezlebum) reported from Belfast, Northern Ireland@raycasey2003 Delicious! Having just spent six months of my life battling @virginmedia for the bare minimum compensation I was entitled to and witnessing their atrocious 'customer service', this has delighted me. I know he doesn't own Vigin Media anymore, but he created the monster.
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Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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Gerry McCrudden (@BeauSooth) reported from Belfast, Northern Ireland@virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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Angelina Fusco (@FuscoTV) reported from Belfast, Northern IrelandDreadful #biz service @virginmedia all day and evening. To add to the problem @ITVX also stuttering
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Lee Rutherford (@LSRutherford) reported from Whiteabbey, Northern Ireland@virginmedia How can I get help with an issue on my V6 box?
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland@virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it
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Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland@virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint
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Adrian Boyd (@boyd_ar) reported from Jordanstown, Northern Ireland@JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.
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Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland@virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help
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Den (@DenMagic) reported from Dunmurry, Northern IrelandDown again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.
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christine (@christine160586) reported from Belfast, Northern Ireland@virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.
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SuzieWuzie (@mrssbarnard) reported from Cultra, Northern Ireland@CatrionaKing1 @virginmedia I'm a total tech idiot 🙈 It's a huge part of the reason companies like Virgin can take advantage
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Robert Mulligan (@RobertMulligan5) reported from Belfast, Northern Ireland@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
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Sir Bee (@beezlebum) reported from Belfast, Northern Ireland@virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cobes (@AFC_OSRS) reported@j_ball13 @virginmedia Ignore them till the death certificate they can't do ****, all smoke n mirrors. Had that issue with my uncle passing. 1 email in writing and when obtained provide death certificate.
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roger07 *** (@germann_ro) reported@virginmedia @bexholloway Hi is there any known issues with sky sports app login ?
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Jags Arthurson (@JagsArthurson) reported@briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong
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john rowan (@jokewapo) reported@2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.
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AG10CookingSzn (@AG10szn) reported@eternalelneny @virginmedia Well done mate, chuck a couple of minimum wage workers under the bus who are working to fix your wifi so you can goon at home. Selfish prick
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simon withers (@KalEl_WBS) reported@virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!
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Stephen Old #FBPE (@StephenOld) reported@thenorth4theeu @virginmedia I tried to change a few years ago but they made the process impossible. They sent me texts instead of emails and no other providers will deal with Virgin directly. They have just been fined for their poor customer service, I think. They don't even reach basic standards of decency
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Banshee (@strikecenter147) reported@Benleo Ben bring up your hub on virgin media I guarantee you it’s been hacked and you get a warning. This is happening all over London and I can’t get anybody to help me with it. Bring up your own Virgin media hub and you will see what I mean.
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jasong guedeney (@jasongued) reported@virginmedia just found out an outstanding bill of £81. It is now effecting my credit score! This is after various phone calls and reassurance that this issue had been sorted! Terrible. This issue was sorted 5 months ago and I have to find out through experian. OFCOM!?
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G 🇺🇦 (@gideon_) reported@virginmedia another broadband outage in North Manchester?? At what point are we legally allowed to leave contract due to the amount of issues? Please advise