Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 02/15/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast TV
United KingdomBelfast Total Blackout
United KingdomBelfast Internet
United KingdomNewtownabbey TV
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Internet

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @asa_thorp Virgin Media are worse to cancel, believe me.

  • Anna_McD91 Anna Poland (@Anna_McD91) reported from Belfast, Northern Ireland

    @virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?

  • bobobalti Bobo Balti 🎩 (@bobobalti) reported from Belfast, Northern Ireland

    @br_Fk5 @virginmedia Having same issue with Sky at in laws.

  • jazzyrath3 Jazzyspurs (@jazzyrath3) reported from Castlereagh, Northern Ireland

    @virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.

  • DJJarlath 🎧Jarlath🎙️ (@DJJarlath) reported from Newtownabbey, Northern Ireland

    @virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland

  • isabelsbaby kimbo (@isabelsbaby) reported from Castlereagh, Northern Ireland

    @virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim

  • thompo2010 Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland

    @philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!

  • RBlackPA Rebecca Black (@RBlackPA) reported from Belfast, Northern Ireland

    @virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life

  • BeauSooth Gerry McCrudden (@BeauSooth) reported from Belfast, Northern Ireland

    @virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day

  • Flomoll Annie Mc Cartney (@Flomoll) reported from Belfast, Northern Ireland

    Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.

  • lilmissymoo90 Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland

    @virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it

  • DonnellyWAFC Conor Donnelly (@DonnellyWAFC) reported from Lisburn, Northern Ireland

    @virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.

  • Broc_Boyd Broc (@Broc_Boyd) reported from Belfast, Northern Ireland

    @virginmedia Belfast BT6 no issues showing on service checker but no connection

  • CllrMichaelLong Michael Long (@CllrMichaelLong) reported from Belfast, Northern Ireland

    @superbowler4 @virginmedia They are terrible.

  • christine160586 christine (@christine160586) reported from Belfast, Northern Ireland

    @virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.

  • Pascalstil Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland

    @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

  • ianmoran Ian Moran (@ianmoran) reported from Belfast, Northern Ireland

    So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues

  • jerrylangradio Jerry Lang (@jerrylangradio) reported from Holywood, Northern Ireland

    Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia

  • Pascalstil Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland

    @virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you

  • EmmetMcDB Emmet McDonough-Brown (@EmmetMcDB) reported from Belfast, Northern Ireland

    @okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • abifuller Abi Fuller (@abifuller) reported

    Why do @virginmedia make it impossible to contact them? My wifi speed is never anywhere near what I pay for, no online chat to complain & impossible to get though on the phone. But I have to call by today to oppose the price increase on a letter I received less than 30 days ago?

  • MAK3LELE ً (@MAK3LELE) reported

    Virgin media is so ****. I'm having to use data in my own house ffs

  • SteveAntipolo Steve Antipolo (@SteveAntipolo) reported

    @virginmedia not that long! My issue with your webchat is that I wait 2 hours for connection then get nowhere. I you can fix a time and contact me then that would be fine between 11-3

  • NeilClarke1975 Neil Clarke (@NeilClarke1975) reported

    @virginmedia Sorry, that's the issue. Calling you is a waste of time. You can't speak to anyone. You have no customer service chat, nothing. This is a direct debit guarantee breach. You need to call me to sort. Not waiting on hold hours

  • JimSellek78 jim sellek (@JimSellek78) reported

    @virginmedia need to speak to some one about my bill.phoned 4 times today with no one that has English as a first language last guy could not even get my name right. Communication between service and customer is terrible/unusable

  • RPW82 Rob (@RPW82) reported

    @virginmedia I have a rolling appointment that moves every day but nothing changes and none of your agents can actually tell me what’s going on let alone when it’s going to be resolved. Lots of platitudes, apologies and occasional bullshit but no actual help or ability to escalate

  • Ambamama Ambamama (@Ambamama) reported

    @sarapascoe @VirginActiveUK @virginmedia I tried to renegotiate my Virgin media package following my husbands death. Told they can’t do anything and to call back in March. Total lack of compassion. I’m down to one wage now & being forced to pay for 2 services I don’t use.

  • Rumkie Rumkie (@Rumkie) reported

    @virginmedia Nearly 24 hrs of services down in the M41 area on a 350mb fibre package. Day’s work lost. Useless customer service. Going to be looking at different providers. Ridiculous.

  • JimSellek78 jim sellek (@JimSellek78) reported

    @dreamcatcher91 @virginmedia Can take up to 28 days for a response to complaints I was told today…….. I’ve had enough. Loads of other providers out there just as good /better.with better customer services guaranteed I am willing to bet

  • J_Thompson1996 Jonathan Thompson (@J_Thompson1996) reported

    @virginmedia do your technicians fix issues in the area through the night because I cannot afford another day of not being able to work, some of us have bills to pay