Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Mark Thompson
(@MarkAT1985) reported
from
Belfast, Northern Ireland
@virginmedia Hi, thanks for the response. I have ran a test and showing no issues. The wifi continues to drop out and come back within a few minutes. It happens every few hours or so
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
After a poor response from Amazon. @virginmedia I move to Amazon on TV feather than on V6. Have you #virginmedia got any news or explanation for the poor quality of Amazon on VM V6 stb
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Oliver McGovern
(@Olliemac) reported
from
Carryduff, Northern Ireland
@stephendevenne1 I found virgin media sports. Must check RTE2. Can’t get it on the Sky Box here. They block the signal.
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David Sedge
(@DavySedge) reported
from
Lisburn, Northern Ireland
@virginmedia Paying good money for a service that goes mute for no reason . Thanks
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Rossi's Rovers
(@MGR1980) reported
from
Belfast, Northern Ireland
@virginmedia evening, we recieved our quick start package but the account needs to be activated. We have two young kids and have been a few days without service. I have used the text service but haven’t received a call back.
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Lord Mark Lunn
(@MarkLunn) reported
from
Belfast, Northern Ireland
@virginmedia I was wondering why I was getting more phone calls to the house and crap phishing emails, now I know the reason 😡
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia No! I have logged onto @primevideouk on another device and it works. So my account is fine. But it's not working on my V6 box and I have missed the first half of the match.
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mandie omalley
(@belfastbabe66) reported
from
Castlereagh, Northern Ireland
So after keeping me on hold for 53 minutes you just hang up on me, I appreciate your down to a skeleton staff but how rude, is this how @richardbranson is getting money to pay for his failing airway @virginmedia
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia what's your number for complaints. There's is no option on the customer services menu
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@Ŀ❤ѴE_Antrim
(@Love_Antrim) reported
from
Newtownabbey, Northern Ireland
@virginmedia when is #Glengormley going to have an end to faults with #boardband. This morning again it's down why why why. Can someone tell me is BT @WeAreOpenreach a better service in Newtownabbey...
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@virginmedia brilliant service. Quick call to downgrade package/pause sports 35 mins hold and call just terminates. Bet if I stop paying the what is it £105 a month I’ll be cut off in minutes and phoned constantly for the outstanding money.
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tracey cooper
(@liltigger74) reported
from
Jordanstown, Northern Ireland
@virginmedia more time spent this weekend trying to fix your equipment , WiFi has worked for around 8 hrs since Friday . Why do your routers never last
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Sean D
(@seanddotmedotuk) reported
from
Belfast, Northern Ireland
@StephenStitt @virginmedia Their customer service team are fairly decent if you give them a call when they are available tomorrow. (They will probably ask you do do everything you've tried yourself though)
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a grásta
(@eire_duchess) reported
from
Belfast, Northern Ireland
@virginmedia I’m having some issues singing into your website to check the status of an order for a new mobile phone contract can you please help
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Fiona Patterson
(@PattersonFionaA) reported
from
Belfast, Northern Ireland
@virginmedia we’re all trying to work from home and the internet is down! You’ve got to be kidding! Sort it out please #virginmedia @Andypat3
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia Virgin don't seem to offer any kind of resolution to customer problems. Not even a complaints dept phone number.
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Grainne McKeever
(@GGBelfast) reported
from
Newtownabbey, Northern Ireland
@virginmedia Yes the service was completely down earlier today with no internet access at all.
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Andrew Molloy
(@AndrewJMolloy) reported
from
Belfast, Northern Ireland
@virginmedia It’s not working again. Ran the equipment test and it has detected something is wrong. Checked all the cables and no issues there.
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Daniel Ryder
(@dryder11) reported
from
Belfast, Northern Ireland
Holding for 35 minutes for @virginmedia contact centre to try and find out why my WiFi is down guy finally answers asks my name then hangs up - absolutely furious! #terribleservice
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia 3 issues. Virgin tv app slow to log in, doesn't show any of my paid channels. Broadband intermittent this week. Wi-Fi router range is poor in general. No signal in adjoining room.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chetty
(@supasaffa) reported
@virginmedia You have already charged me and taken money for the equipment even though Virgin was the ones that screwed up. Based on how pathetically this was dealt with you have lost a loyal customer and I will spread the word on how terrible you service is
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Hazel Stones
(@Hazel_Stones) reported
@O2 @virginmedia downloaded Priority App, got error msg (as others), clicked “logout of VM” and retried. Logged in but app just crashes so cannot use. Seems a common problem, help please.
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jason james
(@jasonjames056) reported
@virginmedia No and it's the hub 3 at fault, and I'm fes up trying to explain to foreign help desk staff miles away reading off scripts that this has been on going and as an ex engineer I'm well aware how to do all the tests ect. But because its tests fine your end I can't get help
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stuart cooper
(@stuartc97127196) reported
@virginmedia Tried the troubleshooting tool but say sorry can't run service at this time please try again later that's been multiple times I've tried and hasn't worked.
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MYKZE
(@MYKZE1) reported
@virginmedia @virginmedia yes it says there’s internet issues in my area. I’ve been have these internet issues for the past 2 weeks now! It’s not good enough really I’m for a service I’m not getting. Who will this be resolved?
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Daniel S
(@planet_dan) reported
@virginmedia broadband and TV services been dead over an hour now. And yet your help line knows nothing about it evidently. @BBCWatchdog
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I M A A N🌙
(@imaanibab) reported
@virginmedia fix up
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MYKZE
(@MYKZE1) reported
Won’t be playing anything untill my connection is fixed. This **** is actually unplayable and not enjoyable🤯 @virginmedia
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Rhian Adams
(@RhianAdamsPR) reported
@virginmedia we’ve been having problems with our Hub for about 3 weeks. Speed test says good signal when numerous devices can’t connect to the Internet. We can’t get through to anyone at VM on the phone and we’ve done all the self-help guides to try & fix. Can you please advise?
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CelticFan7691
(@CelticFan7691) reported
@virginmedia my broadband has been down since 6pm - was told around 7:15pm that signal would be boosted as this had decreased and to give it time - 3hrs later still no broadband?