Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 11/30/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey and Lisburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast Wi-fi
United KingdomBelfast Internet
United KingdomBelfast Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • Rightpeg PeteB (@Rightpeg) reported from Castlereagh, Northern Ireland

    Worst part of being on hold to @virginmedia is having to listen to Coldplay ☹

  • Ard_Macha Árd Macha (@Ard_Macha) reported from Belfast, Northern Ireland

    @virginmedia Still slow.

  • Mark_G_J_R Mark McCourt (@Mark_G_J_R) reported from Belfast, Northern Ireland

    @creppermint @virginmedia 2/ maintenance or scheduled maintenance, but just turning it off no warning when people are trying to work from home is just poor service. The website is useless, no faults showing and call centres closed, no way to contact them...

  • ph_otographer Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Belfast, Northern Ireland

    @virginmedia Not working since I installed the new sim on Saturday!

  • rbarkley82 Robert Barkley (@rbarkley82) reported from Belfast, Northern Ireland

    So cancelled my @zeninternet order last Wednesday when they failed to activate on time, went to @virginmedia instead, activated yesterday. Asked Zen to confirm they have processed refund and still to hear back... Would def stay away from them, nothing but problems from start!

  • ph_otographer Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Whiteabbey, Northern Ireland

    @virginmedia They left me to fend for myself, the new sim wiped out my APN settings, @virginmedia were no help at all, got settings from a third party 😱

  • Mark_G_J_R Mark McCourt (@Mark_G_J_R) reported from Belfast, Northern Ireland

    @virginmedia BT5 Belfast 7 hour outage, any chance we could get an estimate on when this will be fixed, or even an acknowledgement from your status checker that there is a problem, constant problems for the past month.

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @virginmedia Been out at work, but apparently Broadband been down since 12:00 today again. BT28

  • eastbelfastgirl Ash Patterson 🌈 (@eastbelfastgirl) reported from Belfast, Northern Ireland

    @virginmedia Can someone get back to me please, my TV service is off and my broadband

  • ph_otographer Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Belfast, Northern Ireland

    @virginmedia Calls and texts are fine data is the problem can't even use the old SIM it has been cancelled! Tried getting through on 789 but just can't get through!

  • darrenMaginnes Darren Maginnes (@darrenMaginnes) reported from Belfast, Northern Ireland

    @virginmedia what’s the issue with your internet, this is two weeks in a row that you’re servers have had problems, how do you feel taking customers money and them not being able to use it then putting the charge up!!!

  • 87Patthehammer Patrick (@87Patthehammer) reported from Belfast, Northern Ireland

    @virginmedia I absolutely detest your broadband... your online app... your website... your stupid wee robot questionnaire thingy, it’s as useful as a glass hammer 😡🤬

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia @Ofcom Just rechecked with VPN off - absolutely no better !!! But I need the VPN because the assigned IP address is blocked on some websites and @virginmedia are telling me it’s not their problem !!! @ofcom is this the way a service provider should behave - 3hours in the phone yesterday

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @virginmedia Well good news, my V6 box lost signal as well for 5 minutes, and when it came back again, so did the broadband. The Virgin van was parked near a cabinet, so maybe that was him fixing a fault there.

  • SCIGONE SCi (@SCIGONE) reported from Lisburn, Northern Ireland

    @virginmedia can you downgrade your tv package... looking to cancel my sports package....

  • skelf73 Graham (@skelf73) reported from Belfast, Northern Ireland

    @Omi1974 @sky @virginmedia Sounds like it's a sync issue. Hopefully reset should sort it. If it's one device try connecting with wps button. Should be front of hub and there should be one on ur Q box. Press n hold the one on hub for a few sec then same for Q box.

  • paboy113 Paboy (@paboy113) reported from Belfast, Northern Ireland

    Broadband is so frustrating. Family going nuts! I’m sure VM staff are trying their best to fix but not good enough. Been on off on off in BT4 (Belfast) for weeks. Router switched on and off with no improvement. Seriously thinking of closing top home package account.#virginmedia

  • ph_otographer Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Belfast, Northern Ireland

    Data on new sim @virginmedia mobile not working and can't get through on the phone 😱

  • Mark_G_J_R Mark McCourt (@Mark_G_J_R) reported from Belfast, Northern Ireland

    @Ofcom any chance you can have a look at whats going on with @virginmedia, I have logged a complaint with you, unable to get a response from them other than platitudes on their twitter account. I

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @virginmedia According to the site, all good, but was up and down like a yo-yo up to dinner time. Seems OK now, so fingers crossed 🤞

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HopeMarieBonnen Hope-Marie Bonnen (@HopeMarieBonnen) reported

    @virginmedia It's not the sim. It's not the phone. It's the area. Every other person on virgin who visits our area cant get any signal or data around here.

  • jabs673 Jenb31 (@jabs673) reported

    @virginmedia @virginmedia Splitter been replaced twice, engineer said hub is probably faulty but not replaced. When broadband goes, house phone goes down too. virgin can send engineer in five days. So no tv, broadband or phone. Resetting hub gives connection but drops out 20mins later.

  • ColinArm82 Colin Armstrong (@ColinArm82) reported

    @virginmedia I believe this is a router issue. There was also an error stating that the router has exceed the down using TFTP. I assuming this is the firmware of the config from Virgin.

  • mstmrvelusmummy joanne cair (@mstmrvelusmummy) reported

    @virginmedia No I think that considering all the leg work we've had to do for a problem of your making, not ours, the only decent behaviour is for your team to be calling and updating us. @LutzSchueler p.s. 150 doesn't work because YOU CUT OUR CABLE!!!

  • gillian_h_79 Gilly (@gillian_h_79) reported

    @virginmedia A £55 price rise! She’s a 76 year old pensioner and didn’t ask for that change and cannot afford that change. And has recently been without a phone line, tv or broadband for 5 days due to the outage in BB3. This is the straw that has literally broken her.

  • lorr1e1 Lorrie (@lorr1e1) reported

    @virginmedia landline internet in East Midlands not working properly

  • gillian_h_79 Gilly (@gillian_h_79) reported

    @virginmedia Can you tell me the best process for her to cancel her contract please

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

  • _ktsmth Katie🐝 (@_ktsmth) reported

    @virginmedia @virginmedia re yesterday, you notified us the day before. These new issues that cover today and tomorrow mean we’re going to be without broadband for 4 days now though as you already preempted Monday’s works - this is not acceptable

  • poulastides Darren Poulastides (@poulastides) reported

    @virginmedia Virgin broadband has continually broken their written contract with me over the last few months by charging more than what is written on my contract!!! Disgusting Service. I have no choice but to ask the Ombudsman services for help.