Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Jerry Lang
(@jerrylangradio) reported
from
Holywood, Northern Ireland
Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia
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Broc
(@Broc_Boyd) reported
from
Belfast, Northern Ireland
@virginmedia Belfast BT6 no issues showing on service checker but no connection
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Jazzyspurs
(@jazzyrath3) reported
from
Castlereagh, Northern Ireland
@virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.
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Sean Steenson
(@seansteenson) reported
from
Belfast, Northern Ireland
Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia
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Anna Poland
(@Anna_McD91) reported
from
Belfast, Northern Ireland
@virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?
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Pascal Stil
(@Pascalstil) reported
from
Belfast, Northern Ireland
@virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you
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Rebecca Black
(@RBlackPA) reported
from
Belfast, Northern Ireland
@virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life
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Andrew Thompson
(@thompo2010) reported
from
Lisburn, Northern Ireland
@philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!
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🎧Jarlath🎙️
(@DJJarlath) reported
from
Newtownabbey, Northern Ireland
@virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@asa_thorp Virgin Media are worse to cancel, believe me.
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Pascal Stil
(@Pascalstil) reported
from
Belfast, Northern Ireland
@virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true
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kimbo
(@isabelsbaby) reported
from
Castlereagh, Northern Ireland
@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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Bobo Balti 🎩
(@bobobalti) reported
from
Belfast, Northern Ireland
@br_Fk5 @virginmedia Having same issue with Sky at in laws.
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Emmet McDonough-Brown
(@EmmetMcDB) reported
from
Belfast, Northern Ireland
@okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.
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Ian Moran
(@ianmoran) reported
from
Belfast, Northern Ireland
So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues
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Michael Long
(@CllrMichaelLong) reported
from
Belfast, Northern Ireland
@superbowler4 @virginmedia They are terrible.
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christine
(@christine160586) reported
from
Belfast, Northern Ireland
@virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)
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Annie Mc Cartney
(@Flomoll) reported
from
Belfast, Northern Ireland
Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Hunter
(@RobertH61878325) reported
@virginmedia My tv still not working you have booked an engineer for Tuesday 7dec.8am_12 pm.
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Whispering Stories 💙
(@storywhispers) reported
@virginmedia Read the tweet properly. Issues started today. No internet and TV again.
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sharon hughes
(@sharonhughes2) reported
@virginmedia virgin box is working normally now but the new 360 control won't pair or control the Box. The remote is working as it still controls tv on and off and volume. Virgin insists must be broken remote which seems an almighty coincidence. The remote worked yesterday.
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Sammy Pilgrim
(@SammyPilgrim) reported
@virginmedia can you please tell me how long we have to cancel from when we get virgin installed. As we had it installed a week ago and just get error CS1012 Cant retrieve account details for 1 week now and we need to get rid of it and get sky as you can't fix it
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Saffacat
(@saffacat) reported
@Ofcom so @virginmedia tv is down until at least tomorrow. Apparently no compensation as not total service outage. Please confirm how I can make a complaint that actually matters as they don’t care and how I get compensation. Rates keep rising yet no improvement in service.
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Saffacat
(@saffacat) reported
@virginmedia The tv service in TW1 is still broke even the website confirms this and states it will be corrected tomorrow. Maybe check before making statements that’s it’s running. I will be making a formal complaint but @Ofcom this is the service @virginmedia customers are receiving.
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Max Lowe
(@maxlowef1) reported
@virginmedia I see it's gone down again, with the tivo box seemingly stuck in a continuous loop of downloading updates and rebooting itself... let me know if you plan on ever providing a proper service and I'll decide whether to switch to sky or not.
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Robert Ling
(@MrRJL) reported
@virginmedia how do I get compensation for my lost work hours because the jnternet has gone down and your online portal is telling me it will be 24hrs? Thank you
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dean alletson
(@DeanAlletson) reported
@virginmedia I can honestly say I've never had issues since lockdown and having to get through to customer service about a price increase, that aside I have been with Diamond Cable, NTL World and now Virgin Media for 22 Years. if there's an issue I log on to my app and see status
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Whispering Stories 💙
(@storywhispers) reported
@virginmedia Says - we’ve found the problem our engineers are working on it and we expect it to be fixed by 11.15pm