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Virgin Media

Virgin Media outages and service status in Lisburn, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Lisburn, including 1 direct report.
  • The most common problems reported in this area mention Wi-fi, Internet, and TV.
  • The most recent signal from this area was received Aug 21, 7:34 AM GMT+1.
  • 50% Wi-fi (50%)
  • 25% Internet (25%)
  • 25% TV (25%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, and Crumlin.

CityProblem TypeReport Time
Belfast TV 15 hours ago

Nearby cities with recent reports

Belfast

1 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • Dermo1888
    Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland

    @virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint

  • deewoodvalemufc
    David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland

    @virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company

  • RobertMulligan5
    Robert Mulligan (@RobertMulligan5) reported from Belfast, Northern Ireland

    @newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..

  • Tom_R_Finlay
    Tom Rowntree-Finlay (@Tom_R_Finlay) reported from Newtownabbey, Northern Ireland

    Cannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.

  • mrssbarnard
    SuzieWuzie (@mrssbarnard) reported from Cultra, Northern Ireland

    @CatrionaKing1 @virginmedia I'm a total tech idiot 🙈 It's a huge part of the reason companies like Virgin can take advantage

  • DavidPMet
    David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    .@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom

  • mfearonmusic
    Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia

  • EmmetMcDB
    Emmet McDonough-Brown (@EmmetMcDB) reported from Belfast, Northern Ireland

    @okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.

  • Dermo1888
    Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland

    @virginmedia Never mind, send me my deadlock letter

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal

  • lilmissymoo90
    Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland

    @virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it

  • FuscoTV
    Angelina Fusco (@FuscoTV) reported from Belfast, Northern Ireland

    Dreadful #biz service @virginmedia all day and evening. To add to the problem @ITVX also stuttering

  • bernardmccabe
    Ben McCabe (@bernardmccabe) reported from Belfast, Northern Ireland

    @virginmedia 4 days since internet cut off and still no sign of fixing it. While I’m paying a stupid amount for the privilege.

  • seansteenson
    Sean Steenson (@seansteenson) reported from Belfast, Northern Ireland

    Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia

  • davidannett7
    David Annett (@davidannett7) reported from Belfast, Northern Ireland

    @JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there

  • deewoodvalemufc
    David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland

    @virginmedia your broadband is a heap of **** . Cakesmackers

  • davmacfc
    Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia can you please explain why the best price as a loyal customer for years is 30 pound more expensive than a new customer. Can’t even get through to right department to cancel

  • RobTuomey
    Rob Tuomey 👑 (@RobTuomey) reported from Belfast, Northern Ireland

    @virginmedia I’m unable to get any internet on my phone. I’ve had to log on to wifi to send this tweet. Is there something happening with the network at the moment?

  • Domsball
    Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dmhches
    Dmh (@Dmhches) reported

    @virginmedia the fact that the red button isn’t working for sky sports on your service means you’re not providing the serving I am paying for. Please confirm I am able to exit my contract with no penalties due to this

  • Elainebks
    ElaineGolding (@Elainebks) reported

    @RJAldous1 @virginmedia Oh dear you got the scammers. Their help dept is shown on the profile

  • chrishenry88
    Sir Christopher (@chrishenry88) reported

    @virginmedia my services will be suspended because of an outstanding bill , however , this is not the first time , that the bill was paid , screenshots taken and now it’s up to Virgin media . Why should I be paying for a shoddy service , at best , anyway ?

  • CraigSu66242369
    Craig Sutton (@CraigSu66242369) reported

    @virginmedia @alexand979677 Customers shouldn't have to compromise. We have all paid for a service which we are currently not getting. It's a disgrace really considering the cost. Maybe time for a change.

  • _SonOfTheDesert
    Kaiser Soothsays (@_SonOfTheDesert) reported

    Hey, @virginmedia, I don’t have a problem with @SkySports. What I DO have a problem with is channels stuttering. Will the software update solve that?

  • Guacamole_Hater
    ❌️ (@Guacamole_Hater) reported

    @elliviant I've got just broadband with virgin media (worst customer service in the world) and I'm paying £21 for 250mb. Also this reminded me I forgot to pay my bill 2 days ago so thanks for this haha 😭

  • Trickyred59
    Andy Ward (@Trickyred59) reported

    @virginmedia @TheAFC0522 Just had my monthly bill. £143. I'm assuming that next month the reduced charge will reflect this "functionality issue".

  • PaddyStavros69
    Paddy Stavros (@PaddyStavros69) reported

    @Carolestfc1 @virginmedia Bang on Carole, unacceptably poor from @virginmedia. Ditch the standard robotic replies, either sort it out for Carole pronto or sort out a refund AND a goodwill financial gesture. 👊🏼

  • MickeyDN7
    (tez7n2) (@MickeyDN7) reported

    @virginmedia @TheAFC0522 Here's the thing ! We don't want to use a ******* website or an app ! We have a thing called a TV !!!!! Get the ****** sorted or give back the money you're taking from people's bank accounts for a **** service !

  • andy_nicks60
    Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported

    Well @virginmedia certainly have great customer service people that just feed you absolute lies about not stocking 360 boxes anymore then when they lose the argument they say you can’t have one because you’re not a new customer, and promptly end the conversation.