Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 12/09/2025 12:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Newtownabbey and Belfast.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewtownabbey Wi-fi
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • liltigger74 tracey cooper (@liltigger74) reported from Jordanstown, Northern Ireland

    @virginmedia more time spent this weekend trying to fix your equipment , WiFi has worked for around 8 hrs since Friday . Why do your routers never last

  • Love_Antrim @Ŀ❤ѴE_Antrim (@Love_Antrim) reported from Newtownabbey, Northern Ireland

    @virginmedia when is #Glengormley going to have an end to faults with #boardband. This morning again it's down why why why. Can someone tell me is BT @WeAreOpenreach a better service in Newtownabbey...

  • PattersonFionaA Fiona Patterson (@PattersonFionaA) reported from Belfast, Northern Ireland

    @virginmedia we’re all trying to work from home and the internet is down! You’ve got to be kidding! Sort it out please #virginmedia @Andypat3

  • Bluebird_7777 Bluebird (@Bluebird_7777) reported from Belfast, Northern Ireland

    @virginmedia I've been trying to get thru on the phone since good Fri my multiroom box is broke it makes a squealing noise checks have been done an still dossnt work I need a new box but can't get to speak to someone wat can I do im paying for a service I can't use

  • MarkLunn Lord Mark Lunn (@MarkLunn) reported from Belfast, Northern Ireland

    @virginmedia I was wondering why I was getting more phone calls to the house and crap phishing emails, now I know the reason 😡

  • larmour_andre Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @virginmedia brilliant service. Quick call to downgrade package/pause sports 35 mins hold and call just terminates. Bet if I stop paying the what is it £105 a month I’ll be cut off in minutes and phoned constantly for the outstanding money.

  • weeefy weef (@weeefy) reported from Belfast, Northern Ireland

    @virginmedia what's your number for complaints. There's is no option on the customer services menu

  • MGR1980 Rossi's Rovers (@MGR1980) reported from Belfast, Northern Ireland

    @virginmedia evening, we recieved our quick start package but the account needs to be activated. We have two young kids and have been a few days without service. I have used the text service but haven’t received a call back.

  • weeefy weef (@weeefy) reported from Belfast, Northern Ireland

    @virginmedia Virgin don't seem to offer any kind of resolution to customer problems. Not even a complaints dept phone number.

  • GGBelfast Grainne McKeever (@GGBelfast) reported from Newtownabbey, Northern Ireland

    @virginmedia Yes the service was completely down earlier today with no internet access at all.

  • Olliemac Oliver McGovern (@Olliemac) reported from Carryduff, Northern Ireland

    @stephendevenne1 I found virgin media sports. Must check RTE2. Can’t get it on the Sky Box here. They block the signal.

  • Domsball Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia To say your service is patchy at the moment would be generous.

  • MarkAT1985 Mark Thompson (@MarkAT1985) reported from Belfast, Northern Ireland

    @virginmedia Hi, thanks for the response. I have ran a test and showing no issues. The wifi continues to drop out and come back within a few minutes. It happens every few hours or so

  • seanddotmedotuk Sean D (@seanddotmedotuk) reported from Belfast, Northern Ireland

    @StephenStitt @virginmedia Their customer service team are fairly decent if you give them a call when they are available tomorrow. (They will probably ask you do do everything you've tried yourself though)

  • AndrewJMolloy Andrew Molloy (@AndrewJMolloy) reported from Belfast, Northern Ireland

    @virginmedia It’s not working again. Ran the equipment test and it has detected something is wrong. Checked all the cables and no issues there.

  • belfastbabe66 mandie omalley (@belfastbabe66) reported from Castlereagh, Northern Ireland

    So after keeping me on hold for 53 minutes you just hang up on me, I appreciate your down to a skeleton staff but how rude, is this how @richardbranson is getting money to pay for his failing airway @virginmedia

  • weeefy weef (@weeefy) reported from Belfast, Northern Ireland

    @virginmedia 3 issues. Virgin tv app slow to log in, doesn't show any of my paid channels. Broadband intermittent this week. Wi-Fi router range is poor in general. No signal in adjoining room.

  • eire_duchess a grásta (@eire_duchess) reported from Belfast, Northern Ireland

    @virginmedia I’m having some issues singing into your website to check the status of an order for a new mobile phone contract can you please help

  • essv28 Ellen (@essv28) reported from Dundonald, Northern Ireland

    @virginmedia answer your phones please... my vulnerable parents want to cancel their sports channel as you can imagine £££s are tight now but they can’t get through... please advise

  • MGR1980 Rossi's Rovers (@MGR1980) reported from Belfast, Northern Ireland

    @virginmedia evening, I was wondering if you could help, we received ourr starter package but the account needs activated, tried the text number but haven’t received a call back. My wife is a nurse and we have two small children and have been without internet for a few days now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • farahsmehndi Farah (@farahsmehndi) reported

    @virginmedia please get an engineer out to take the worst router and internet away from here....having virgin media has caused nothing but stress....cant wait to go back to dial up even. Anything, just not this forsaken service

  • DunnoMarley Mar 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DunnoMarley) reported

    I think @virginmedia you should be paying our bills for a month you stupid *****

  • greypianist ína (@greypianist) reported

    WHY IS YOUR BROADBAND NOT WORKING YOU ARE RUINING MY LIFE @virginmedia

  • iaacctvuk IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England

    @virginmedia broadband down again from Virginmedia Common theme these days

  • TheCloudkill Mo Hassan (@TheCloudkill) reported

    @SpaghettiRip @virginmedia TRUUUUST they legit perma go down. And they ain't doing nothing about how the whole country lost net from them for 2 days. My family is swapping asap

  • marsthegod1 marsthegod1 (@marsthegod1) reported

    @virginmedia thanks for letting us know your doing maintenace on your website 30 mins after the maintenance was meant to be completed, yet hundreds of people still left with no bb. Second time this month, great service.

  • mxllyonline milly (@mxllyonline) reported

    @virginmedia my mom has been having trouble logging on her accounts for months now, customer service has been awful. Her phone is now damaged and we would like to upgrade, but of course her account login is ‘wrong’. We know her email and password but apparently its wrong. Help?

  • Jugdar013 Kelsey (@Jugdar013) reported

    Wtf you doing now (besides still getting my bill VERY wrong in hopes i'll pay more than agreed)?! @virginmedia Internet router just **** the bed

  • Phartus_Maximus M.R Amin (@Phartus_Maximus) reported

    What the hell @virginmedia? Why is your broadband down...again?? FFS! 😡😡😡

  • sarcasm_addict Price is Right (@sarcasm_addict) reported

    @virginmedia broadband down again. Shocker. Why do you think it’s acceptable to have so many outages and yet never offer compensation and increase the charges frequently? Your service is poor.