Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
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Sean McIlhatton
(@eSean_SZN) reported
from
Belfast, Northern Ireland
@virginmedia It says no known issues
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Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia your broadband is a heap of **** . Cakesmackers
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Leonard Totton
(@lennylinfield) reported
from
Belfast, Northern Ireland
@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
I wonder how many times today my 'superfast' @virginmedia will slow down and cut off? Lodged complaint and passed it onto BBC Watchdog. #virginmedia
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Sandra Deane
(@SMDeane) reported
from
Castlereagh, Northern Ireland
@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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Jane Emir Holohan
(@JaneHolohan) reported
from
Belfast, Northern Ireland
@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Robert Mulligan
(@RobertMulligan5) reported
from
Belfast, Northern Ireland
@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
Down again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.
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Jennifer McKiernan
(@_JennyMcKiernan) reported
from
Belfast, Northern Ireland
@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
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David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RiotBadger™
(@RiotBadger) reported
@virginmedia Your service status checker shows no issues. I wouldn’t have tweeted if it had. The second screenshot is from your own diagnostic tool that infers a fault in the area, simply wanted an estimated fix time for that error.
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Danielle West-Roebuck
(@dwestroebuck) reported
Always a treat dealing with @virginmedia isn’t it. Five minutes of going through the IVR to then be cut off and sent a text with a link to their FAQs which offer no help...
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SUNNY M
(@sunnym321) reported
@virginmedia It was reported to Action Fraud as instructed by the police. Yes I am free tomorrow at 10am. Not sure if you mean on Twitter as I've never done a live chat here, but I am available. Please let me know what I need to do. Thanks.
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S1n2uj4
(@Sinx_tweets) reported
The worst customer service ever @virginmedia
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Dominic Akers-Paul
(@Nw5dominator) reported
@virginmedia I've been trying to call your helpline for a few days now, just for an automated message to tell me all of your staff are busy and hang up 🤪 Are your staff chained up in the basement? Why are they so overworked you don't dare offer your customers a hold function?
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lisa murphy
(@LisaMurphy67) reported
@virginmedia It just says there is a intermittent network issue which I can assure is not intermittent and then says goodbye and cuts off so no point
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Kevin McGuinness
(@McGuinnessKevin) reported
@virginmedia Too late now my account has been shutdown and I have another supplier... providing 80 Mb fibre connection that’s more stable than 350 Mb from virgin! Was a customer since just before NTL became Virgin media and never missed a bill but loyalty means nothing.
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CaptainKeysOfficial
(@CaptainKys95) reported
My wifi has been cutting out a lot recently why isn’t your customer service number working 03454541111 i have tried calling it several times and i get a voicemail saying ‘ we’re sorry our team is busy give us a call later’ ... I might aswel cancel my contract then. @virginmedia
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NickJB ❤️👍🇬🇧
(@NickJB70s) reported
@virginmedia Former customer, I left VirginMedia in 2019. I did receive a letter regarding the data breach and a further letter over 6 months ago saying it was being investigated and I’ve never heard anything again.
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Rob Fakes
(@FakesRob) reported
@virginmedia Tried calling 0345 454 1111 to talk about leaving you, and apparently all the team are busy. How customer service? Call back? Waiting queue???