Virgin Media outages and service status in Lisburn, Northern Ireland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 29, 12:24 PM GMT+1.
- TV (50%)
- Internet (33%)
- Total Blackout (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey, and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey
|
Total Blackout | 3 days ago |
|
Belfast
|
TV | 4 days ago |
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Belfast
|
TV | 4 days ago |
|
Belfast
|
Internet | 5 days ago |
|
Belfast
|
Internet | 9 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Jennifer McKiernan (@_JennyMcKiernan) reported from Belfast, Northern Ireland@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
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Sean McIlhatton (@eSean_SZN) reported from Belfast, Northern Ireland@virginmedia It says no known issues
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Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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Leonard Totton (@lennylinfield) reported from Belfast, Northern Ireland@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland@virginmedia can you please explain why the best price as a loyal customer for years is 30 pound more expensive than a new customer. Can’t even get through to right department to cancel
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern IrelandLonger im on hold with @virginmedia waiting to leave the more sure i am I wanna leave this music is awful 🙄
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Jim Doran (@jai_dee) reported from Belfast, Northern Ireland@virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel
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liz (@belfastkoala) reported from Belfast, Northern Ireland@virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?
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Robert Mulligan (@RobertMulligan5) reported from Belfast, Northern Ireland@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
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Jonathan carey (@carey_jonathan) reported from Belfast, Northern Ireland@virginmedia Broadband **** itself for 10/15mins. Same this last week. Glad I signed up for another 18 months and paying £3 extra a month for this muck
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David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland.@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom
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Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Sandra Deane (@SMDeane) reported from Castlereagh, Northern Ireland@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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Sir Bee (@beezlebum) reported from Belfast, Northern Ireland@virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.
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Sir Bee (@beezlebum) reported from Whiteabbey, Northern Ireland@virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.
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Jazzyspurs (@jazzyrath3) reported from Castlereagh, Northern Ireland@virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.
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Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland@virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating
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Bobo Balti 🎩 (@bobobalti) reported from Belfast, Northern Ireland@br_Fk5 @virginmedia Having same issue with Sky at in laws.
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Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland@virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer
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Margaret Dunlop (@lab_animal) reported from Belfast, Northern Ireland@virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gibbodive (@gibbodive) reported@entrustTMF @virginmedia BT are woeful too. Over 20 years of misery at 2 different premises. Starlink now - exceptional in every way except for one 3hr occasion with a world wide outage. AMZN also getting into satellite broadband soon. US extreme tech beating UK cables buried in the ground !
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Jonathan H (@howdo01) reported@virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.
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Simply Norwegian (@simplynorwegian) reported@virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??
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Asa McGrath (@amcgrath1uk) reported@virginmedia The issue isn’t time. The issue isn’t that there’s further work. The issue is that it gives out wrong information all the time. Half the time it’s not able to be connected with.
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David Grant (@DavidGrant58131) reportedVirgin media broadband down in Swords for 4 days so far ...no communication...no contact....@richardbranson ???
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AJ (@The_Broski_Boot) reported@virginmedia Is there anything you can offer to help us out ? I have to work and we have no entertainment for the evening / weekend
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Cambridgewater.x (@cam_bridgewater) reported@vmbusinesshelp @vmbusiness . Just "upgraded" to Voom 1 gig from 500. Speed slower than previously. Called technical .. they did some fault clearing and told me to reboot router, now I have no internet at all. Technical can't help reverse the error as they don't have full access .. unbelievable. Worst service ever. How can a technician make things worse and then tell me an engineer will be with me Monday ..
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Lynne Devlin (@lynne_devlin) reported@virginmedia Absolutely appalled at the incompetent awful level of service. Over 3 hours on live chat trying to sort out my 96 year old grandmother contract as you are trying to charge her an obscene amount of money and I am no further forward.
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Pro-Irish🇮🇪🍀🏴 (@IrishBlackOps19) reported@virginmedia The worse broadband company ever. I’ve been a customer for nearly 10 years and just lately the broadband is shocking. It looks like I’ll be going to a new company and never coming back to virgin.
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Chris Ohanians (@COhanians) reported@virginmedia Your message button is not working. Just resets the x page over and over