Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 12/01/2025 13:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey and Lisburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast Wi-fi
United KingdomBelfast Internet
United KingdomBelfast Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • nextofkindler Gavin Wilson (@nextofkindler) reported from Belfast, Northern Ireland

    @virginmedia so we contacted u yesterday at approx 330pm to complain about service or lack of and after being bounced about, we were told a manger would contact us within a 2hour period. We are still waiting. Absolutely terrible customer service to date!

  • weeefy weef (@weeefy) reported from Belfast, Northern Ireland

    @virginmedia what's your number for complaints. There's is no option on the customer services menu

  • AndrewJMolloy Andrew Molloy (@AndrewJMolloy) reported from Belfast, Northern Ireland

    @virginmedia It’s not working again. Ran the equipment test and it has detected something is wrong. Checked all the cables and no issues there.

  • weeefy weef (@weeefy) reported from Belfast, Northern Ireland

    @virginmedia Virgin don't seem to offer any kind of resolution to customer problems. Not even a complaints dept phone number.

  • MarkLunn Lord Mark Lunn (@MarkLunn) reported from Belfast, Northern Ireland

    @virginmedia I was wondering why I was getting more phone calls to the house and crap phishing emails, now I know the reason 😡

  • MarkAT1985 Mark Thompson (@MarkAT1985) reported from Belfast, Northern Ireland

    @virginmedia Hi, thanks for the response. I have ran a test and showing no issues. The wifi continues to drop out and come back within a few minutes. It happens every few hours or so

  • dryder11 Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland

    Holding for 35 minutes for @virginmedia contact centre to try and find out why my WiFi is down guy finally answers asks my name then hangs up - absolutely furious! #terribleservice

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    After a poor response from Amazon. @virginmedia I move to Amazon on TV feather than on V6. Have you #virginmedia got any news or explanation for the poor quality of Amazon on VM V6 stb

  • a_golonka Agnieszka Golonka (@a_golonka) reported from Whiteabbey, Northern Ireland

    @jadey_voorhees @virginmedia Honestly they are horrible, we changed to sky. Their customer service is terrible, up to 1 h waiting on the phone after having to press all the options... just for them to put you on hold and hang up! Took me over 1 week of phoning to finally cancel the contract!

  • nextofkindler Gavin Wilson (@nextofkindler) reported from Belfast, Northern Ireland

    @virginmedia We have had new boosters sent out and recently a new hub to try to solve the problems but still they remain unresolved. This situation needs addressed as we are currently paying for a service that we aren’t receiving

  • Love_Antrim @Ŀ❤ѴE_Antrim (@Love_Antrim) reported from Newtownabbey, Northern Ireland

    @virginmedia when is #Glengormley going to have an end to faults with #boardband. This morning again it's down why why why. Can someone tell me is BT @WeAreOpenreach a better service in Newtownabbey...

  • eire_duchess a grásta (@eire_duchess) reported from Belfast, Northern Ireland

    @virginmedia I’m having some issues singing into your website to check the status of an order for a new mobile phone contract can you please help

  • Olliemac Oliver McGovern (@Olliemac) reported from Carryduff, Northern Ireland

    @stephendevenne1 I found virgin media sports. Must check RTE2. Can’t get it on the Sky Box here. They block the signal.

  • seanddotmedotuk Sean D (@seanddotmedotuk) reported from Belfast, Northern Ireland

    @StephenStitt @virginmedia Their customer service team are fairly decent if you give them a call when they are available tomorrow. (They will probably ask you do do everything you've tried yourself though)

  • DavySedge David Sedge (@DavySedge) reported from Lisburn, Northern Ireland

    @virginmedia Paying good money for a service that goes mute for no reason . Thanks

  • a_golonka Agnieszka Golonka (@a_golonka) reported from Whiteabbey, Northern Ireland

    @jadey_voorhees @virginmedia They really are, I don’t know how they still exist! Try sky, and because you work within abbeycenter guys will give you discount, they did for me as well. Means if any issues as well you don’t have to phone customer services, they will be able to sort it out for you on the spot!

  • weeefy weef (@weeefy) reported from Belfast, Northern Ireland

    @virginmedia 3 issues. Virgin tv app slow to log in, doesn't show any of my paid channels. Broadband intermittent this week. Wi-Fi router range is poor in general. No signal in adjoining room.

  • liltigger74 tracey cooper (@liltigger74) reported from Jordanstown, Northern Ireland

    @virginmedia more time spent this weekend trying to fix your equipment , WiFi has worked for around 8 hrs since Friday . Why do your routers never last

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia No! I have logged onto @primevideouk on another device and it works. So my account is fine. But it's not working on my V6 box and I have missed the first half of the match.

  • GGBelfast Grainne McKeever (@GGBelfast) reported from Newtownabbey, Northern Ireland

    @virginmedia Yes the service was completely down earlier today with no internet access at all.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KieranStockton Kieran Stockton (@KieranStockton) reported from Macclesfield, England

    @virginmedia Upgraded my TV package yesterday. New Channels still not working.

  • Sm1987 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported from Glenrothes, Scotland

    @virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford

  • ithastheanswer Stuart Jones (@ithastheanswer) reported from Bournemouth, England

    @virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today

  • beerinthesuburb Jon 🍺👍 (@beerinthesuburb) reported from Enfield Lock, England

    @TalkTalk - Hi, I'm a customer that has switched to @virginmedia and need to cancel my account. I called yesterday and you told me I need to ask Virgin to send an "unsolicited cease" request. Contacted Virgin, who have said we need to ask TalkTalk to cancel our services...

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    Great to see @virginmedia down once again in BS32 area, is there another national outage, my zoom@call@got disrupted 3 times last night and total outage just after midnight. This is happening far to regular being down, sort it out Virgin!! #virginmediadown #virginmedia

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 @FurLough 2020 (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.

  • SamanthaLeeuwen Samantha van Leeuwen (@SamanthaLeeuwen) reported from Bromley, England

    6 weeks for @virginmedia to fix broadband in Orpington and still missed today’s deadline! Pay for 500mb get 5mb if lucky. #NoMoreExcuses

  • Greeny1911 Jordan Green (@Greeny1911) reported from Bradford, England

    @virginmedia I’m having at least 5 internet drop outs a day in the last two weeks. It’s affecting my work and recreation after work. What is wrong with your service. Pay a fortune every month for constant drop outs. Absolutely appalling

  • Theknibbler James Knibbs (@Theknibbler) reported from Portsmouth, England

    @virginmedia I want to set up my mums account onto ebilling but when i try to log onto website and put in recent billing information it says its not valid, she doesnt have computer etc. So need help to set this up please.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking