Virgin Media outages and service status in Lisburn, Northern Ireland
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
TV | 1 day ago |
|
Belfast
|
Total Blackout | 21 days ago |
|
Belfast
|
26 days ago | |
|
Belfast
|
Internet | 1 month ago |
|
Belfast
|
Internet | 1 month ago |
|
Belfast
|
TV | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland@virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.
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Leonard Totton (@lennylinfield) reported from Belfast, Northern Ireland@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland@virginmedia your broadband is a heap of **** . Cakesmackers
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland@virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.
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David Annett (@davidannett7) reported from Belfast, Northern Ireland@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Jennifer McKiernan (@_JennyMcKiernan) reported from Belfast, Northern Ireland@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
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Jane Emir Holohan (@JaneHolohan) reported from Belfast, Northern Ireland@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern IrelandImagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia
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Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Sean McIlhatton (@eSean_SZN) reported from Belfast, Northern Ireland@virginmedia It says no known issues
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Sandra Deane (@SMDeane) reported from Castlereagh, Northern Ireland@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Barry bhoy (@bazza141) reported@virginmedia Obviously tells@me@your product is infact poor and you expect the customers just to accept this kind off service ?
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Lou ☽ angel of death (@BABYWAlFUU) reportedLol I hate virgin media :)) never playing comp again 🖕🏽🖕🏽🖕🏽
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jooooon (@possiblyginger) reported@virginmedia 1) thanks for diagnosing the problem! Looks like it's your whole login system as I cant login using that super useful link you've sent me! 2) it's nothing to do with any equipment showing that you probably havent even read my tweet
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Mark Farrington (@faz1981) reported@virginmedia having trouble accessing my account. Have not been able to log in all day. I am just getting page expired, or site can't be reached.
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Ninsio (@Ninsio66) reported@BABYWAlFUU @virginmedia There is nothing worse then getting kicked from comp because of internet issues
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Wallington Cycles (@wally_cycles) reported@PasDeDeuxBetty @virginmedia Wouldn't even mind if they could just get close to the deal, but no, 53pm for a new customer, 75pm for me
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Jacqueline Bolton (@JacquelineBolto) reported@virginmedia Is there an issue with your emails? Am unable to access my email account...
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Jacqueline Bolton (@JacquelineBolto) reported@virginmedia On my laptop as I usually do.. is there a wider issue or just our account?
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conor barbour (@conorbarbour) reported@virginmedia I already have and was advised to take it to the forums. All I've seen on forums is people having the same issue but not bei g able to get a fix or contact
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MostlyMardie (@MardieMostly) reported@virginmedia you have major problems in London N4. 11 of my neighbours on out streets WhatsApp have lost Virgin broadband.