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Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

CityProblem TypeReport Time
Belfast Total Blackout 16 days ago
Belfast E-mail 21 days ago
Belfast Internet 1 month ago
Belfast Internet 1 month ago
Belfast TV 2 months ago
Belfast Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • beezlebum
    Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.

  • EmmetMcDB
    Emmet McDonough-Brown (@EmmetMcDB) reported from Belfast, Northern Ireland

    @okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.

  • DJJarlath
    🎧Jarlath🎙️ (@DJJarlath) reported from Newtownabbey, Northern Ireland

    @virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland

  • beezlebum
    Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.

  • StripeyMiata
    Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @asa_thorp Virgin Media are worse to cancel, believe me.

  • DonnellyWAFC
    Conor Donnelly (@DonnellyWAFC) reported from Lisburn, Northern Ireland

    @virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.

  • Broc_Boyd
    Broc (@Broc_Boyd) reported from Belfast, Northern Ireland

    @virginmedia Belfast BT6 no issues showing on service checker but no connection

  • Flomoll
    Annie Mc Cartney (@Flomoll) reported from Belfast, Northern Ireland

    Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.

  • jerrylangradio
    Jerry Lang (@jerrylangradio) reported from Holywood, Northern Ireland

    Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia

  • isabelsbaby
    kimbo (@isabelsbaby) reported from Castlereagh, Northern Ireland

    @virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim

  • Anna_McD91
    Anna Poland (@Anna_McD91) reported from Belfast, Northern Ireland

    @virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?

  • BeauSooth
    Gerry McCrudden (@BeauSooth) reported from Belfast, Northern Ireland

    @virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day

  • CllrMichaelLong
    Michael Long (@CllrMichaelLong) reported from Belfast, Northern Ireland

    @superbowler4 @virginmedia They are terrible.

  • beezlebum
    Sir Bee (@beezlebum) reported from Whiteabbey, Northern Ireland

    @virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.

  • thompo2010
    Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland

    @philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!

  • beezlebum
    Sir Bee (@beezlebum) reported from Belfast, Northern Ireland

    @virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.

  • christine160586
    christine (@christine160586) reported from Belfast, Northern Ireland

    @virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.

  • lilmissymoo90
    Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland

    @virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it

  • RBlackPA
    Rebecca Black (@RBlackPA) reported from Belfast, Northern Ireland

    @virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life

  • beezlebum
    Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia No! I've just spent 26 minutes trying to get through, so I'm just going to pester you on here instead. I've raised three separate complaints to no avail. My only recourse is public humiliation. For a communications company you're really very poor at it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LBradz
    Lindz🏃🏼‍♀️ Edinburgh Marathon training! (@LBradz) reported

    @virginmedia hi, for some reason today the Internet is blocking @SlackHQ? Tried just using my phone data loads fine, but broadband it's just not working?

  • TerhiMG
    2023 TerhiMG 🚗🇫🇮 🇺🇦 (@TerhiMG) reported

    @virginmedia it has corrected itself for now. Obviously another problem with @virginmedia ... along with the total loss of TV service and daily broadband problems .....

  • davorg
    Dave Cross (@davorg) reported

    @virginmedia I use WhatApp because I hate speaking on the phone to people. I'm happy to wait. I'll get to speak to someone eventually. I'll cancel and then in a few days, someone will call me back to offer me a sensible deal. I've been doing this for years. I know how it works.

  • quadtreblechamp
    Hakuna Hatate 🇯🇵 レンジャーズスケルパー (@quadtreblechamp) reported

    @virginmedia @BankieDaReturns Nonsense. There is no justification for raising everyones bills by this price. It is pure greed and I bet workers like yourself aren't seeing a wage increase. All in the pocket of billionaire shareholders. I urge everyone to cancel there contracts. Starve these ghouls out.

  • vallyrogNCFC
    ValCanary#NCFC (@vallyrogNCFC) reported

    Had a bad week with technology Wednesday iPhone has a software bug . Thanks to Apple shop easily fixed. Thursday @virginmedia update on TV fails new remote doesn’t work. Now sorted. This morning my Facebook messenger goes hay wire ! Must be something in my fingers this week

  • richardcobbett
    Richard Cobbett (@richardcobbett) reported

    @mikejjennings @virginmedia I remember years ago having a very frustrating conversation with one of their support people that can be summed up as "Okay, turn off the box." "Done." "What's on the screen now?" "...nothing. It's off." (I mean, I understand why, but it was a premium rate phone number, so...)

  • elah_john
    John Elah (@elah_john) reported

    @virginmedia Now you want to direct me to yet another link rather than provide a staff member to deal with the problem. I rest my case.

  • virginhelp
    Virgin Help (@virginhelp) reported

    @RoarRuff Hi, We're sorry to hear this. We've tagged @virginmedia so that they can help. Thanks. VH

  • clonkledonk
    tom/foozball (@clonkledonk) reported

    @virginmedia help why is my internet cutting out

  • RaviK79865267
    Rahul M (@RaviK79865267) reported

    @virginmedia Also not even offered any partial refund for the issues I’ve faced. So I’m paying for a service I am not getting!! Disgraceful