Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Belfast B❄️❄️ks
(@BelfastBooks) reported
from
Belfast, Northern Ireland
Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.
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David Phelan
(@DavidPMet) reported
from
Lisburn, Northern Ireland
.@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom
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Tom Keating
(@tomdkeating) reported
from
Carryduff, Northern Ireland
@virginmedia any idea why Broadband and TV are down all day today in BT8?
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.
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Margaret Dunlop
(@lab_animal) reported
from
Belfast, Northern Ireland
@virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !
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David Phelan
(@DavidPMet) reported
from
Lisburn, Northern Ireland
@virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.
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Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.
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Belfast B❄️❄️ks
(@BelfastBooks) reported
from
Belfast, Northern Ireland
Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia @TaylorMod Yes we've checked, the world and its granny knows VM is down in Belfast but this has been since Monday now. Absolutely ridiculous. Cost me a fortune on data when I moved and VM kept getting the addres wrong, was well over a month without the service and this was 2 months ago.
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Bee
(@beezlebum) reported
from
Belfast, Northern Ireland
@raycasey2003 Delicious! Having just spent six months of my life battling @virginmedia for the bare minimum compensation I was entitled to and witnessing their atrocious 'customer service', this has delighted me. I know he doesn't own Vigin Media anymore, but he created the monster.
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Victoria Gillespie
(@Torig1983) reported
from
Dunmurry, Northern Ireland
So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??
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Johnny Hamilton
(@SwissKrono_JH) reported
from
Belfast, Northern Ireland
@virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles
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Harbour 💚
(@HarbourLord) reported
from
Belfast, Northern Ireland
@virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.
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Jim Doran
(@jai_dee) reported
from
Belfast, Northern Ireland
@virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel
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Victoria Gillespie
(@Torig1983) reported
from
Dunmurry, Northern Ireland
@virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help
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@AgentSWhelan
(@ASMagency) reported
from
Belfast, Northern Ireland
@virginmedia I’ve been on the phone 3 hours already to try and cancel my broadband/tv services and had my mobile phone cut off. Horrendous the time it takes to cancel
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.
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Scott Dixon
(@ScottD_DJMS) reported
from
Belfast, Northern Ireland
@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
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Tom Rowntree-Finlay
(@Tom_R_Finlay) reported
from
Newtownabbey, Northern Ireland
Cannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matty
(@wedroveallnight) reported
@virginmedia no mobile signal for over a week and you have ignored my 2 complaint forms. Non UK call centres have lied throug their teeth. I will bombard your CEO @LutzSchueler via Email e eryday if I have to untill I get a response. He has no idea what a shambles he runs
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia once again, on day 2 of Burgin Medias incompetence it would seem that lack of competence has surfaced its ugly head again and my complaint has been registered in a non active account that I have no way of accessing so therefore been told NO ONE AT VIRGIN can help
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VITO BLANCO
(@VitoVitoblanco2) reported
@virginmedia Dear Sir/Madam. This is NOT A THREAD IS BEEN VERY DISAPPOINTING WITH VIRGIN MEDIA SERVICE. Because after 3 LONG MONTHS NO ONE IS HABILAVE TO SOLVE MY PROBLEM. THEY LIE TO ME TIME AND TIME PROMISES THE CAN, T FULFILL AND, PASS ME FROM POL TO POST AND STILL THE SAME.
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Ice Kold Killa
(@Ice_Kold_Killa) reported
@virginmedia Is there any reason why the internet in our house completely shuts down around 1:00-1:30am? Every single night. It's been like this for over a month now.
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
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Andrew
(@Andy_L8) reported
@virginmedia They have told me not to bother the social media team as "they can't do anything anyway". The guy has sorted everything now and although the complaint is currently closed, notes have been made on my file should the issue reoccur. We did agree on a settlement however.
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Nathan Smith
(@ginger_ewok) reported
@virginmedia It's not blackspots, I can be next to the hub and have problems. IT'S THE CRAPPY HUBS
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Uzair Mansoor
(@uzy1990) reported
@virginmedia I have done too many times. They always told me they can not do anything on this issue and i have received this email. I challenge the decision via email and over the phone but still you guys charged me.
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Matty
(@wedroveallnight) reported
@virginmedia @VirginMediaCorp Have the courtesy to answer my complaint as you are happy to take my money every month but not offer the service. I will tweet and Email @LutzSchueler everyday until your responds as nobody wants their CEO involved. Second tweet so far and counting
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Linda Roy
(@linda_uk) reported
@virginmedia Yes all that's been done but it's a new build and even your customer service doesn't know if its in the area or not. Re them promising to ring me back!!!