Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 12/08/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Newtownabbey and Belfast.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewtownabbey Wi-fi
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • CllrMichaelLong Michael Long (@CllrMichaelLong) reported from Belfast, Northern Ireland

    @superbowler4 @virginmedia They are terrible.

  • isabelsbaby kimbo (@isabelsbaby) reported from Castlereagh, Northern Ireland

    @virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim

  • RBlackPA Rebecca Black (@RBlackPA) reported from Belfast, Northern Ireland

    @virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life

  • jazzyrath3 Jazzyspurs (@jazzyrath3) reported from Castlereagh, Northern Ireland

    @virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.

  • Flomoll Annie Mc Cartney (@Flomoll) reported from Belfast, Northern Ireland

    Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.

  • Anna_McD91 Anna Poland (@Anna_McD91) reported from Belfast, Northern Ireland

    @virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?

  • DJJarlath 🎧Jarlath🎙️ (@DJJarlath) reported from Newtownabbey, Northern Ireland

    @virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland

  • EmmetMcDB Emmet McDonough-Brown (@EmmetMcDB) reported from Belfast, Northern Ireland

    @okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.

  • lilmissymoo90 Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland

    @virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it

  • Broc_Boyd Broc (@Broc_Boyd) reported from Belfast, Northern Ireland

    @virginmedia Belfast BT6 no issues showing on service checker but no connection

  • bobobalti Bobo Balti 🎩 (@bobobalti) reported from Belfast, Northern Ireland

    @br_Fk5 @virginmedia Having same issue with Sky at in laws.

  • Pascalstil Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland

    @virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you

  • seansteenson Sean Steenson (@seansteenson) reported from Belfast, Northern Ireland

    Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia

  • DonnellyWAFC Conor Donnelly (@DonnellyWAFC) reported from Lisburn, Northern Ireland

    @virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.

  • Pascalstil Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland

    @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

  • christine160586 christine (@christine160586) reported from Belfast, Northern Ireland

    @virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.

  • thompo2010 Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland

    @philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @asa_thorp Virgin Media are worse to cancel, believe me.

  • ianmoran Ian Moran (@ianmoran) reported from Belfast, Northern Ireland

    So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues

  • jerrylangradio Jerry Lang (@jerrylangradio) reported from Holywood, Northern Ireland

    Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • catprodder Treacle **** (@catprodder) reported

    @virginmedia They haven't told me what the problem is and every day they give me a new estimated fix time. Today they have advised the fix time is 24.6.22. It hasn't been working properly since 16.6.22.

  • Postmanlondon Richard Meadowcroft (@Postmanlondon) reported

    @virginmedia I have tried to cancel a phone order but every email I send is rejected and there is a problem with v mobile! I was told the phone was £10 only but despite my repeaoo o oo

  • SaraCla82352859 Sara Clark (@SaraCla82352859) reported

    @virginmedia Thank you. I have spoken to Ren in collections. He has informed me that my account will be cancelled today and I owe no money. Let's see if I receive the e mail to confirm this or not...I have no faith in virgin media anymore. Thank you for your help today

  • ShelaghGreen Shelagh Green (@ShelaghGreen) reported

    @virginmedia Going round in circles in WhatsApp calls after problem with SIM card...now beeb without mobile service for 5 days

  • Postmanlondon Richard Meadowcroft (@Postmanlondon) reported

    @virginmedia I want to cancel a phone order and contract and get a refund. I repeatedly said I did not want any extra costs check the call, but I find myself being asked to sign up to a three year contract at £14 per month that I don’t need! And a £7 delivery charge!

  • djrap djrap (@djrap) reported

    Currently on hold for an hour now listening to the worst music that goes along with the worst service @virginmedia who are hiking up prices another 30 pounds. Perfect.

  • JLV1973 Janet Herbert (@JLV1973) reported

    @virginmedia I’ve been a customer for years ….. the ISP was done by contractors weeks ago and I was advised yourselves would contact me, the old ISP is what I’m running off at the moment and signal is shocking?

  • JLV1973 Janet Herbert (@JLV1973) reported

    @virginmedia New point is ready for yourselves to send someone to finish the connection is just a plain white box point currently and yes both TV & Wi-Fi is very poor at present, as it’s running off old point!

  • George2Rachel Rachel George (@George2Rachel) reported

    @virginmedia amazing customer service again - please note the dripping sarcasm. Again your call centres trying to sell and pressure me into buying more when all I want is the service I pay for. Appalling.

  • DavidBowdley David Bowdley (@DavidBowdley) reported

    @virginmedia It was a different browser. Clearing cookies doesn’t help.