Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 12/12/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Newtownabbey and Belfast.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewtownabbey Wi-fi
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • EitherWalnut Lauren 🐝 (@EitherWalnut) reported from Comber, Northern Ireland

    Assignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭

  • Conor1971 Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported from Dunmurry, Northern Ireland

    @martinmcnally53 @virginmedia It’s supposed to be some super fast internet but it’s broken more than it works and can’t change because of the contract

  • Conor1971 Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported from Dunmurry, Northern Ireland

    @martinmcnally53 @virginmedia I’ve been with @virginmedia for nearly 15 years but will be changing at the end of the contract time in March. Terrible service. Basically taking money for nothing

  • bertskill Bertie Skillen (@bertskill) reported from Whiteabbey, Northern Ireland

    @virginmedia is there a problem with broadband in BT161GA area, Internet not working??

  • davmacfc Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia No it’s not fair at all John, I’ve been a loyal customer of virgin for quite a few years and the price increases along with the differential to new customers have got too much. Soon to be an ex customer if I can get through to your call centre @skytv any thing you can offer

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    Yet a new LOW in crappy “customer service” from @Virginmedia - letter saying they have been trying to contact me (still waiting for a callback from 26/8/20) no attempts made and to text a number to get someone to contact me ...... guess what an automated system that gets

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Belfast, Northern Ireland

    @virginmedia Also, on the Virgin Media support forums, loads of people complaining text cancelling isn’t working either, hence I wrote.

  • AndrewJMolloy Andrew Molloy (@AndrewJMolloy) reported from Belfast, Northern Ireland

    @virginmedia Any update on this? No reported faults, restarted my virgin box, @All4 app still not working.

  • J_el9 Jen Elwood (@J_el9) reported from Belfast, Northern Ireland

    @virginmedia WiFi down every day now, engineer out this morning, outage in area (BT5) , 4pm fix, box on the street needs seen too. 20 years old! 3 households all told different stories.. get it sorted! One neighbour on hold for over 60 mins only to be hung up on! 😡😡

  • lilmissymoo90 Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland

    Longer im on hold with @virginmedia waiting to leave the more sure i am I wanna leave this music is awful 🙄

  • bernardmccabe Ben McCabe (@bernardmccabe) reported from Belfast, Northern Ireland

    @virginmedia 4 days since internet cut off and still no sign of fixing it. While I’m paying a stupid amount for the privilege.

  • carey_jonathan Jonathan carey (@carey_jonathan) reported from Belfast, Northern Ireland

    @virginmedia Broadband **** itself for 10/15mins. Same this last week. Glad I signed up for another 18 months and paying £3 extra a month for this muck

  • niscaffolding Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland

    @virginmedia Still no WiFi in the house and no on hold for another 55min today all I need is an engineer out as the boost you keep doing is not working no matter how many times I boos reboot the system? I’m sure an engineer can solve the problem please just send one out.

  • davmacfc Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer

  • JoshMainka Josh Mainka (@JoshMainka) reported from Belfast, Northern Ireland

    @JohnWant6 @virginmedia I’ve got the same in Belfast BT5, @virginmedia network down, “C133 Network Availability” error

  • davmacfc Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia Easily enough prevented just treat a loyal customer appropriately

  • carey_jonathan Jonathan carey (@carey_jonathan) reported from Belfast, Northern Ireland

    @virginmedia Aye, sure I've nothing better to do that sit for 45mins on hold. How about you call me? Your customer that you're not providing a service for!

  • niscaffolding Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland

    @virginmedia tried for over a week now to sort my WiFi out managed to get talking to one of your guys today who couldn’t fix the problem. I was told he will call back in 30min with nothing can someone HELP?

  • niscaffolding Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland

    @virginmedia Connection is terrible it was working when first put in but you had damage at a location that you fixed now it’s not working the TV or the kids can’t get online

  • davmacfc Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia can you please explain why the best price as a loyal customer for years is 30 pound more expensive than a new customer. Can’t even get through to right department to cancel

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Chand__ Chand (@Chand__) reported

    @virginmedia my internet has been down from the 13th of Jan and is due to be fixed on the 21st!! It has been bad for the last 3 weeks, missed appointments. i mean its unacceptable. Can you send me a hub while it gets fixed? If its not fixed by 21st of Jan im going to @SkyUK

  • Jessica08374300 Jessica (@Jessica08374300) reported

    @virginmedia It doesn't help, there are still problems here. Your customer services assured us that would be fixed on Friday.

  • SeanWHughes Sean Hughes (@SeanWHughes) reported

    Bloody hell, trying to navigate VirginMedia’s website is painful. Stuck in a loop until it crashes. How can something be so bad?

  • lilypink7 alison hall (@lilypink7) reported

    @virginmedia yet again another day when our street WhatsApp is totally overtaken with complaints about your service - please sort it out - why so many outages?

  • Tommo774 Andrew Thompson (@Tommo774) reported

    @virginmedia not sure what the problem is in the Manchester area? Three outages for a considerable amount of time in one week is pretty poor. Paid for Business class service as home working. I would be answerable if that was on my watch in my work role, proper comms are needed!

  • cuddlyjojo Jo Lawton (@cuddlyjojo) reported

    @dickndom @virginmedia @SkyUK We've had problems with TalkTalk today - internet, tv & phone ( so we couldn't talk to family) Methinks it's nationwide, maybe a govt cover up to hide BJ's party blunders 🤔

  • Strichy2 yorkshireborn (@Strichy2) reported

    @npcza @mrjamesob Wrong. You need a licence to watch or record any TV programme live, on any channel or TV service. This applies to any provider you use, including BBC iPlayer, ITV Player, All 4, Sky Go, Virgin Media, BT TV, Apple TV, Now TV, YouTube, Roku and Amazon Prime Video

  • tburrows666 Tom Burrows (@tburrows666) reported

    @virginmedia @rachieb83 The 4G signal has been shocking for over a week now, myself and partner are on your network. Where we normally have full bars on iPhone, it’s on 1 bar, very slow load speeds. This needs fixing asap.

  • ChrisBa86669850 Chris Baker (@ChrisBa86669850) reported

    15 hours waiting on Virgin Media customer chat for a response - still waiting. Truly appalling service #virginmedia #awful

  • SteveLinger Steve Linger (@SteveLinger) reported

    Can't believe I'm still without service since Friday and @virginmedia have told me no engineer available until Tuesday. @LutzSchueler are you aware what a bad service you company are offering it's customers?