Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 02/03/2026 01:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Total Blackout
United KingdomBelfast Internet
United KingdomNewtownabbey TV
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Internet
United KingdomBelfast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • ph_otographer Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Belfast, Northern Ireland

    Data on new sim @virginmedia mobile not working and can't get through on the phone 😱

  • rnelson7271 Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia were you able to check the mast in Dromore to see if there is an issue

  • ph_otographer Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Belfast, Northern Ireland

    @virginmedia Not working since I installed the new sim on Saturday!

  • Rightpeg PeteB (@Rightpeg) reported from Castlereagh, Northern Ireland

    Worst part of being on hold to @virginmedia is having to listen to Coldplay ☹

  • ph_otographer Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Belfast, Northern Ireland

    @virginmedia Calls and texts are fine data is the problem can't even use the old SIM it has been cancelled! Tried getting through on 789 but just can't get through!

  • Chlochlo2234 Chloé (@Chlochlo2234) reported from Lisburn, Northern Ireland

    @virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP

  • d_pelissier David Pelissier (@d_pelissier) reported from Belfast, Northern Ireland

    @virginmedia another weekend, another outage... If that's to be the new normal, then perhaps your competitors will be better at handling it. #NoWiFi

  • lorenshanxn LAUREN SHANNON (@lorenshanxn) reported from Belfast, Northern Ireland

    @fashiontrain @virginmedia This is why I left them never got the internet speeds they promised the whole time I was with them

  • Mark_G_J_R Mark McCourt (@Mark_G_J_R) reported from Belfast, Northern Ireland

    @virginmedia BT5 Belfast 7 hour outage, any chance we could get an estimate on when this will be fixed, or even an acknowledgement from your status checker that there is a problem, constant problems for the past month.

  • Mark_G_J_R Mark McCourt (@Mark_G_J_R) reported from Belfast, Northern Ireland

    @creppermint @virginmedia 2/ maintenance or scheduled maintenance, but just turning it off no warning when people are trying to work from home is just poor service. The website is useless, no faults showing and call centres closed, no way to contact them...

  • Domsball Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia Wish I could tell you it was better. But the internet is going on and off every few minutes. The service has been good for the last couple of months but since yesterday evening it has been terrible. Sorry.

  • darrenMaginnes Darren Maginnes (@darrenMaginnes) reported from Belfast, Northern Ireland

    @virginmedia what’s the issue with your internet, this is two weeks in a row that you’re servers have had problems, how do you feel taking customers money and them not being able to use it then putting the charge up!!!

  • Domsball Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia To say your service is patchy at the moment would be generous.

  • rnelson7271 Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue

  • paboy113 Paboy (@paboy113) reported from Belfast, Northern Ireland

    Broadband is so frustrating. Family going nuts! I’m sure VM staff are trying their best to fix but not good enough. Been on off on off in BT4 (Belfast) for weeks. Router switched on and off with no improvement. Seriously thinking of closing top home package account.#virginmedia

  • Bluebird_7777 Bluebird (@Bluebird_7777) reported from Belfast, Northern Ireland

    @virginmedia I've been trying to get thru on the phone since good Fri my multiroom box is broke it makes a squealing noise checks have been done an still dossnt work I need a new box but can't get to speak to someone wat can I do im paying for a service I can't use

  • rnelson7271 Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia no difference still no service. looking now at changing provider for all 4 in household.

  • Chlochlo2234 Chloé (@Chlochlo2234) reported from Lisburn, Northern Ireland

    @virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.

  • Mark_G_J_R Mark McCourt (@Mark_G_J_R) reported from Belfast, Northern Ireland

    @Ofcom any chance you can have a look at whats going on with @virginmedia, I have logged a complaint with you, unable to get a response from them other than platitudes on their twitter account. I

  • Domsball Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia It was showing a fault this morning but it now tells me everything is fixed. However the WiFi continues to come and go ever few minutes. I have reset twice but there is still a problem ongoing from 10.00 last night.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AshleyJSheridan Ashley Sheridan (@AshleyJSheridan) reported

    @virginmedia The 17th of November. Ironically, part of that initial complaint was that I was never contacted after I was promised callbacks. Lo and behold, I get an (automated by your CRMS) email about a callback that never happened. Isn't Virgin Media essentially a communications company?

  • MarybethHerron Marybeth Herron (@MarybethHerron) reported

    @virginmedia Well I just want it known how difficult it is to deal with VM customer service because this whole ordeal has been a nightmare for us.

  • winkleink Albert Hickey (@winkleink) reported

    @virginmedia Always says "No known issues" even when it's down.

  • georgethelliar George (@georgethelliar) reported

    @virginmedia why is it so hard to contact someone from your team?!? phone number doesn't work and can't get on the web chat on the website!!

  • crlucas98 Cesar Rosero Lucas (@crlucas98) reported

    Hi @virginmedia I'd like to claim a refund. This whole month I've been experiencing intermittent internet and I couldn't get no help from you. I'm sick of that.

  • UswHarrison HarrisonUSW (@UswHarrison) reported

    @virginmedia the internet went down around 12am last night and hasnt come back on, tried all the resets and factory reset like suggested and still nothing, connected without internet is what keeps showing up, looked on outage and many cases of this around currently but no fix yet

  • Jakey_Wakie Jakey Wakey (@Jakey_Wakie) reported

    @virginmedia Hi applied for intelligent WiFi and WiFi pods. I am on ultimate Oomph package, advised online that I am not eligible. Is this correct? My WiFi around the home is awful

  • PaulFord15 Paul Ford (@PaulFord15) reported

    @virginmedia Took you four days to respond? The box crashed and then wouldn't allow me back in. Your phone help kept advising me to go to the website and then cut me off to make me do it. Your website couldn't fix the fault and suggested I ring. It was a merry go round that left me abandoned

  • brendaseddon brenda seddon (@brendaseddon) reported

    @virginmedia does anyone actually do anything to look after your customers !!!! 17 years customer loyalty obviously means nothing

  • hollyliba Holly B (@hollyliba) reported

    @virginmedia Yes, it says there are no problems. But there clearly are.