Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Belfast |
Total Blackout | |
| Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia According to the site, all good, but was up and down like a yo-yo up to dinner time. Seems OK now, so fingers crossed 🤞
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Not working since I installed the new sim on Saturday!
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Calls and texts are fine data is the problem can't even use the old SIM it has been cancelled! Tried getting through on 789 but just can't get through!
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SCi
(@SCIGONE) reported
from
Lisburn, Northern Ireland
@virginmedia can you downgrade your tv package... looking to cancel my sports package....
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Ash Patterson 🌈
(@eastbelfastgirl) reported
from
Belfast, Northern Ireland
@virginmedia Can someone get back to me please, my TV service is off and my broadband
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Graham
(@skelf73) reported
from
Belfast, Northern Ireland
@Omi1974 @sky @virginmedia Sounds like it's a sync issue. Hopefully reset should sort it. If it's one device try connecting with wps button. Should be front of hub and there should be one on ur Q box. Press n hold the one on hub for a few sec then same for Q box.
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia What a load of crap why did you ask in an earlier tweet then? Eh? Pure PR stunt - give that appearance that you’re concerned but I’ve called you out on it - why does that not surprise me? Perhaps @ofcom would be interested to know of this behaviour!!!
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Robert Barkley
(@rbarkley82) reported
from
Belfast, Northern Ireland
So cancelled my @zeninternet order last Wednesday when they failed to activate on time, went to @virginmedia instead, activated yesterday. Asked Zen to confirm they have processed refund and still to hear back... Would def stay away from them, nothing but problems from start!
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Árd Macha
(@Ard_Macha) reported
from
Belfast, Northern Ireland
@virginmedia Still slow.
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia @Ofcom Again nonsense the “escalation” team are the ones supposedly dealing with it .... again ANOTHER demonstration of your departments failing to take ownership of the issues and the customer being the one left with fees still being taken, a poorly functioning service and wasting time
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Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@Ofcom any chance you can have a look at whats going on with @virginmedia, I have logged a complaint with you, unable to get a response from them other than platitudes on their twitter account. I
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Been out at work, but apparently Broadband been down since 12:00 today again. BT28
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia @Ofcom So surprise surprise call through to support - automated service says hub needs to be restarted AGAIN !! (8th time since Monday) but instead of the option that used to be there that allowed you to get connected to someone - now gives instructions and hangs up #badcustomerservice
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Patrick
(@87Patthehammer) reported
from
Belfast, Northern Ireland
@virginmedia I absolutely detest your broadband... your online app... your website... your stupid wee robot questionnaire thingy, it’s as useful as a glass hammer 😡🤬
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Well good news, my V6 box lost signal as well for 5 minutes, and when it came back again, so did the broadband. The Virgin van was parked near a cabinet, so maybe that was him fixing a fault there.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
Data on new sim @virginmedia mobile not working and can't get through on the phone 😱
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Redcap
(@RedcapFilms) reported
from
Belfast, Northern Ireland
Of course, my internet goes down (AGAIN) just as @virginmedia sends me a 'fun' email. HOW ABOUT A WORKING SERVICE?
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Whiteabbey, Northern Ireland
@virginmedia They left me to fend for myself, the new sim wiped out my APN settings, @virginmedia were no help at all, got settings from a third party 😱
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia @Ofcom Just rechecked with VPN off - absolutely no better !!! But I need the VPN because the assigned IP address is blocked on some websites and @virginmedia are telling me it’s not their problem !!! @ofcom is this the way a service provider should behave - 3hours in the phone yesterday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Thrussell
(@waynethrussell) reported
@virginmedia Spoke to them , there is no issue and they are now telling me I’m wrong and there is no issue. I couldn’t be more unhappy
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Mushroom
(@thereal_JLT) reported
@virginmedia Had to use mobile data to connect to work today, no idea what that’s going to cost. Still on data now. Ok things go wrong but these bog standard responses don’t help it’s just frustrating
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Austin Mackie
(@HistoricFFRacer) reported
@ubernoob71 @virginmedia ... and the predicted fix time has just gone back 12hrs to tomorrow - Xmas Eve - I predict a town full of pissed of kids, no internet, no TV, no phone over Xmas - what timing - they must know what the problem is and be able to communicate with the on-site team to give some detail
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Pepetideo
(@pepetideo) reported
@virginmedia What do you mean a reference number? We get nothing. No information.. The only reason I am able to even know you are aware of the problem. Is by going at your self check service. It is not 8 minutes to 8 Pm and I somehow doubt my Internet service will be back running in 8 minutes
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L♡♐︎
(@___spoiltbrat) reported
@virginmedia it says there is service issues and it should be fixed by 21:30. i hope so!
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Rob Dalby
(@robdalby) reported
@Manonthefence @virginmedia Probably, but I need a service which I can rely on for work. And that’s not these clowns.
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Vex
(@DarkLordMeggy) reported
@virginmedia This is the 2nd time we've had an outage of internet. Last time it took 7 days to fix it. Your service updates have gone from 12pm, to 3pm, to 9.30pm and now 10am tomorrow??? But your rep over the phone said you won't have anyone working tomorrow or on the 25th!
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DJ DEXTA
(@DJ__DEXTA) reported
@vbcatlady @LoadedStudios @virginmedia Tell me about it! I'm hoping they fix this before the end of tomorrow, if not are they going to down tools until after the Bank Holidays? That would mean we won't see a fix till 29th at the earliest!
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bits n
(@bitsn6) reported
@virginmedia I’ve had no internet all@day and your website says the internet is working - come to Twitter to look if anyone else is having issues and seems I’m not the only one . Why is the website lying ? And when will it get fixed
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Derek Wright
(@DerekPaulWright) reported
@virginmedia Come ZM have you got got anything to say about your piss poor service? You seemed very short at me earlier and now silence