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Virgin Media

Virgin Media outages and service status in Lisburn, Northern Ireland

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • 76% TV (76%)
  • 16% Internet (16%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Lisburn come from postal codes BT28 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Crumlin, Newtownabbey, and Lisburn.

CityProblem TypeReport Time
Belfast Wi-fi 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • beezlebum
    Sir Bee (@beezlebum) reported from Whiteabbey, Northern Ireland

    @virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company

  • Hudd84
    Conor Huddleston (@Hudd84) reported from Belfast, Northern Ireland

    No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.

  • BelfastBooks
    Belfast B❄️❄️ks (@BelfastBooks) reported from Belfast, Northern Ireland

    Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.

  • SwissKrono_JH
    Johnny Hamilton (@SwissKrono_JH) reported from Belfast, Northern Ireland

    @virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles

  • tomdkeating
    Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland

    @virginmedia any idea why Broadband and TV are down all day today in BT8?

  • Torig1983
    Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland

    So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??

  • Liver4breakfast
    Martin Moore (@Liver4breakfast) reported from Belfast, Northern Ireland

    @virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.

  • lab_animal
    Margaret Dunlop (@lab_animal) reported from Belfast, Northern Ireland

    @virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !

  • aaronmacn
    Aaron (@aaronmacn) reported from Belfast, Northern Ireland

    @virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?

  • beezlebum
    Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.

  • JoshMainka
    Josh Mainka (@JoshMainka) reported from Belfast, Northern Ireland

    @JohnWant6 @virginmedia I’ve got the same in Belfast BT5, @virginmedia network down, “C133 Network Availability” error

  • DrRichCollins
    Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for

  • christine160586
    christine (@christine160586) reported from Belfast, Northern Ireland

    @virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.

  • beezlebum
    Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help

  • DonnellyWAFC
    Conor Donnelly (@DonnellyWAFC) reported from Lisburn, Northern Ireland

    @virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.

  • TrevorAKilleen
    Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    Yet a new LOW in crappy “customer service” from @Virginmedia - letter saying they have been trying to contact me (still waiting for a callback from 26/8/20) no attempts made and to text a number to get someone to contact me ...... guess what an automated system that gets

  • DJJarlath
    🎧Jarlath🎙️ (@DJJarlath) reported from Newtownabbey, Northern Ireland

    @virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland

  • CllrMichaelLong
    Michael Long (@CllrMichaelLong) reported from Belfast, Northern Ireland

    @superbowler4 @virginmedia They are terrible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsReidteaches
    Kerrie Reid (@MrsReidteaches) reported

    @virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?

  • Ailsa56202286
    Ailsa (@Ailsa56202286) reported

    @virginmedia why do you make it SO DIFFICULT to cancel and waive the fee - I’ve asked for an extension of time to prove my new address and 5 agents have told me this has been extended- call up today NO - my payment is overdue MAY AS WELL TALK TO MYSELF - take some responsibility

  • Yolandae
    BeKind (@Yolandae) reported

    @virginmedia I did, but it’s still not working. The estimated repair time has been changed numerous times, yet the issue remains unresolved.

  • Mickelgarth
    Silver age (@Mickelgarth) reported

    @virginmedia we have had poor internet here for at least a month, if not more. Tonight it is dropping out time and again. Your service is becoming very shoddy. How can I claim conpensation?

  • CarryOnGemma
    CarryOnGemma (@CarryOnGemma) reported

    What now? @VirginMedia? I have tried to sign into my account to claim the reimbursement from not having the products you charge from dad. He should be getting a hefty rebate. Yet, you now can't sign me into the account because it's not connected to O2. So I tried that and you've blocked me because I have used the email to sign in too much. The email that is connected to the account. Then the phone number too much. If you don't fix this before I call you in the next twenty-four hours I'll take this to the courts which you have your bots saying people can't. Get me to let me sign in.

  • Peerabeee
    TB (@Peerabeee) reported

    @virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband

  • System11b
    System11 (@System11b) reported

    @MartinSLewis The only effective way to haggle is to just say you're cancelling. With car insurance particularly it's an annual timewasting ritual where they hike the renewal for no reason at all, you call to cancel and they immediately fold and come back with a better offer. Also works with Virginmedia when they make a tiny change to packages and hike them.

  • arvey86
    CJH1883 (@arvey86) reported

    @virginmedia are crooks, taking advantage of a vulnerable person. Sold a product never set up as no engineer arrived after numerous requests. Calling to try and bully them into a paying for a service they cancelled that was not fit for purpose, disgusting scum.

  • fredbeare
    Davie G 🇬🇧 (@fredbeare) reported

    Why is such a pain to contact @virginmedia to become a new customer, and even when you do the sales team don’t listen. Will just stick with BT not because they’re good, just because Virgin don’t listen

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported

    @virginmedia Hi my virgin media contract has ended so I’m free to leave to another, can anyone from virgin media help me with a new contract