Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 12/13/2025 15:55

December 13: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Newtownabbey and Belfast.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewtownabbey Wi-fi
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @veggiewen @virginmedia @Virgin I've been up and down all day.

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    @virginmedia @RunninOnEmptee Same here...had the problem since this morning!

  • pmakgreb10 Patrick O Toole (@pmakgreb10) reported from Castlereagh, Northern Ireland

    @virginmedia hi WiFi issues in Belfast. Saying signal strength is very good but no connection. Wired working fine.

  • GibraltarHammer Gibraltar Hammer (@GibraltarHammer) reported from Belfast, Northern Ireland

    Hello @virginmedia new customer here, part of the package was as a sim card never got it been 3 weeks. And can't register or contact virgin mobile. Just want a new SIM card sent out not 17 help pages of nothing

  • gemmamcmurray Gemma McMurray 💕 (@gemmamcmurray) reported from Lisburn, Northern Ireland

    @virginmedia Yes, there’s a known issue with the service in the area. Thanks for this.

  • andyweir93 Andy. (@andyweir93) reported from Castlereagh, Northern Ireland

    @PhilipLennon @SkyIreland @VirginMediaIE Had exactly the same issue when we moved in here, Phil! Only to be told it would be another 4 weeks before an engineer could come out. Cancelled and went to @virginmedia - up and running 2 days after. Thank you. Good night.

  • __tee123 tee 🦕⎊ (@__tee123) reported from Castlereagh, Northern Ireland

    Okay so virgin media seems to be down in my house and O2 is down on my phone... I’m sorry what 😅

  • gemmacaddell86 gemma (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    @virginmedia honestly your customer service is disgrace. your advisor gave false info to get a sale last wk as confirmed by your advisor on my call today, repeatedly put on a silent hold with no signposting so it sounded like been disconnected, blind transferred then systems down

  • holidaytripper Nish Glandorian Sparrowhawk🍻 (@holidaytripper) reported from Belfast, Northern Ireland

    @G88shaw @divisbhoy On virgin media so don’t have that problem. Maybe these polish women need to change their network provider

  • Dross1114 Ross (@Dross1114) reported from Castlereagh, Northern Ireland

    @virginmedia ITV down, hands down the worst service, awkward user interface, will be moving on from my contract, so expensive for poor service

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜

  • acobb403 Aaron Cobb (@acobb403) reported from Lisburn, Northern Ireland

    @d0wn3y @bt_uk Should go with @virginmedia ! They have been buzzing for us. Never had any internet issues and super fast!

  • McConor535 Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit

  • rcdbek 𝖗𝖊𝖇𝖊𝖈𝖈𝖆 𝖈𝖍𝖆𝖗𝖑𝖔𝖙𝖙𝖊 ✯ (@rcdbek) reported from Belfast, Northern Ireland

    @virginmedia i found out the problem & it’s actually not your fault im so sorry 🤣🙈

  • mikeni77 Mike McGuckin (@mikeni77) reported from Belfast, Northern Ireland

    @MickRooksby @virginmedia Same for me along with sky one so looks like it's an issue

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia Broadband is down, called 150 and no fix to Monday. What's up with that. #FirstWorldProblems

  • Swab_1963 Deb McKinney (@Swab_1963) reported from Belfast, Northern Ireland

    @JayneSeckerSky Don't be fooled, this is a poor boy trying to pay his evil ***** landlord who thinks belittling a young girl and throwing her crappy "perfect example of a shit landlord" all over us. Time to change providers @SkyNews Let's all go to @virginmedia

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    .@richardbranson why as a long term @virginmedia customer can new customers get a better deal. I've called and new customers are still getting a better deal and CS can't even give me the same price

  • davidtacko7 david jackson (@davidtacko7) reported from Newtownabbey, Northern Ireland

    Can't wait to cancel virgin media terrible broadband and wifi

  • Open_Mind_NI Open Mind NI (@Open_Mind_NI) reported from Newtownabbey, Northern Ireland

    @virginmedia Thinking about that now, no I didnt. Hopefully you can help me out here 🤞

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    @MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!

  • wicks_michael Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia I got through Ok! Problem is how long it takes to undertake what seems to be a very simple and straightforward task like removing a TIVO box from your package. You are also way too expensive will be looking at other options shortly 🤔

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.

  • billy8179 Billy Bingham (@billy8179) reported from Exeter District, England

    @virginmedia this was never funny, now a further 12 minutes in the queue listening to what ever this music is!! Still waiting #CustomerService #joke

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    @virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please

  • SummerfieldGabe Gabe (@SummerfieldGabe) reported from Lichfield, England

    omg @virginmedia has the WORST customer service 😭🔫

  • unicawn wendb (@unicawn) reported from Luton, England

    @virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC

  • pinski1_ The Fallen (@pinski1_) reported from Sevenoaks, England

    @bohblesku @Worlds6440 @virginmedia @HSBC_UK TBH as awful as they are, they've always been tolerable for me. But once @monzo sort out credit cards, I'll be off like a shot!

  • jonrileynffc Jon (@jonrileynffc) reported from Selston, England

    @virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕