Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 01/22/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomNewtownabbey TV
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Internet
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • bobobalti Bobo Balti 🎩 (@bobobalti) reported from Belfast, Northern Ireland

    @br_Fk5 @virginmedia Having same issue with Sky at in laws.

  • Pascalstil Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland

    @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

  • Broc_Boyd Broc (@Broc_Boyd) reported from Belfast, Northern Ireland

    @virginmedia Belfast BT6 no issues showing on service checker but no connection

  • ianmoran Ian Moran (@ianmoran) reported from Belfast, Northern Ireland

    So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues

  • mfearonmusic Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal

  • jerrylangradio Jerry Lang (@jerrylangradio) reported from Holywood, Northern Ireland

    Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia

  • RBlackPA Rebecca Black (@RBlackPA) reported from Belfast, Northern Ireland

    @virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life

  • seansteenson Sean Steenson (@seansteenson) reported from Belfast, Northern Ireland

    Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia

  • thompo2010 Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland

    @philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!

  • mfearonmusic Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.

  • CllrMichaelLong Michael Long (@CllrMichaelLong) reported from Belfast, Northern Ireland

    @superbowler4 @virginmedia They are terrible.

  • EmmetMcDB Emmet McDonough-Brown (@EmmetMcDB) reported from Belfast, Northern Ireland

    @okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.

  • christine160586 christine (@christine160586) reported from Belfast, Northern Ireland

    @virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.

  • DJJarlath 🎧Jarlath🎙️ (@DJJarlath) reported from Newtownabbey, Northern Ireland

    @virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland

  • Pascalstil Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland

    @virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you

  • lilmissymoo90 Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland

    @virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company

  • Flomoll Annie Mc Cartney (@Flomoll) reported from Belfast, Northern Ireland

    Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.

  • jazzyrath3 Jazzyspurs (@jazzyrath3) reported from Castlereagh, Northern Ireland

    @virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mejulie64 Julie Bailey (@mejulie64) reported

    @virginmedia Yes we have tried numerous times and the lights are still flashing green. We are having to use our personal data allowance for zoom calls and no one is answering calls at Virgin media. This has been going on for the last month. We have these problems virtually every day!!

  • drum_cc CCDrum (@drum_cc) reported

    @virginmedia @cm7omo This, right here, is a lie. I've been waiting for my internet to be fixed since Mid November. VM Customer Support is the worst I've ever experienced.

  • nleaney Nigel Leaney (@nleaney) reported

    @virginmedia any known issues in CB24 at the moment. Broadband appears to be down but nothing reported in the status site yet?

  • dringy40 Dringy (@dringy40) reported

    . @virginmedia hi I’m having speed issues - the upload is less than 3 and it’s causing massive issues with my work - should be 10mbps - was on chat yesterday for over 5 hours then got cut off - can you help please ASAP

  • SimonLew87 S (@SimonLew87) reported

    @virginmedia I’ve done this multiple times. I’ve had virgin 8 years and all I get is issue after issue

  • rmills599 RICHARD MILLS (@rmills599) reported

    @virginmedia I have done both of those things more times that I can remember, never got any reply from texts, just false promises that never happen from calls.

  • MatthewAlbertOw Matthew Albert Owen (@MatthewAlbertOw) reported

    @virginmedia Good morning, my Internet isn't working this morning, HP3 postcode. Is the service completely down? Do you have a time frame on repairs? Thank you

  • drum_cc CCDrum (@drum_cc) reported

    @MikeWhitnall @virginmedia Don't do it - they've got massive problems with over utilisation at the moment. Check out their Community Forums and you'll see loads of people with ping and latency problems.

  • GraemeGarton Graeme Garton (@GraemeGarton) reported

    @virginmedia Yes I have reset it via the button on the back, I have reset it by unplugging it disconnecting wires. I have called your “help” centres to be told via automated msg that there’s a problem with my line and it has been remotely reset None of this has helped #virginmedia #useless

  • MissLizzieReed Elizabeth Reed (@MissLizzieReed) reported

    @virginmedia Dropped again!! I assume that issue is not just me - as what VM tell me is there is an issue in area. Nevertheless - how do I do a pin hole reset?