Virgin Media Outage Report in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

City	Problem Type	Report Time
Belfast	Total Blackout	19 days ago
Belfast	E-mail	24 days ago
Belfast	Internet	1 month ago
Belfast	Internet	1 month ago
Belfast	TV	2 months ago
Belfast	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Jen Elwood (@J_el9) reported 9 minutes ago from Belfast, Northern Ireland

  @virginmedia WiFi down every day now, engineer out this morning, outage in area (BT5) , 4pm fix, box on the street needs seen too. 20 years old! 3 households all told different stories.. get it sorted! One neighbour on hold for over 60 mins only to be hung up on! 😡😡

• 
  Robert Andrews (@niscaffolding) reported 12 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia Connection is terrible it was working when first put in but you had damage at a location that you fixed now it’s not working the TV or the kids can’t get online

• 
  Ben McCabe (@bernardmccabe) reported 14 minutes ago from Belfast, Northern Ireland

  @virginmedia 4 days since internet cut off and still no sign of fixing it. While I’m paying a stupid amount for the privilege.

• 
  Robert Andrews (@niscaffolding) reported 15 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia tried for over a week now to sort my WiFi out managed to get talking to one of your guys today who couldn’t fix the problem. I was told he will call back in 30min with nothing can someone HELP?

• 
  Dale McDonald (@davmacfc) reported 25 minutes ago from Belfast, Northern Ireland

  @virginmedia No it’s not fair at all John, I’ve been a loyal customer of virgin for quite a few years and the price increases along with the differential to new customers have got too much. Soon to be an ex customer if I can get through to your call centre @skytv any thing you can offer

• 
  Dale McDonald (@davmacfc) reported 28 minutes ago from Belfast, Northern Ireland

  @virginmedia Easily enough prevented just treat a loyal customer appropriately

• 
  Trevor Killeen (@TrevorAKilleen) reported 35 minutes ago from Belfast, Northern Ireland

  Yet a new LOW in crappy “customer service” from @Virginmedia - letter saying they have been trying to contact me (still waiting for a callback from 26/8/20) no attempts made and to text a number to get someone to contact me ...... guess what an automated system that gets

• 
  Bertie Skillen (@bertskill) reported 36 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia is there a problem with broadband in BT161GA area, Internet not working??

• 
  Lauren Blair♥ (@lilmissymoo90) reported 37 minutes ago from Belfast, Northern Ireland

  Longer im on hold with @virginmedia waiting to leave the more sure i am I wanna leave this music is awful 🙄

• 
  Josh Mainka (@JoshMainka) reported 39 minutes ago from Belfast, Northern Ireland

  @JohnWant6 @virginmedia I’ve got the same in Belfast BT5, @virginmedia network down, “C133 Network Availability” error

• 
  Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported 39 minutes ago from Dunmurry, Northern Ireland

  @martinmcnally53 @virginmedia I’ve been with @virginmedia for nearly 15 years but will be changing at the end of the contract time in March. Terrible service. Basically taking money for nothing

• 
  Andrew Molloy (@AndrewJMolloy) reported 41 minutes ago from Belfast, Northern Ireland

  @virginmedia Any update on this? No reported faults, restarted my virgin box, @All4 app still not working.

• 
  Jonathan McCormack (@StripeyMiata) reported 44 minutes ago from Belfast, Northern Ireland

  @virginmedia Also, on the Virgin Media support forums, loads of people complaining text cancelling isn’t working either, hence I wrote.

• 
  Dale McDonald (@davmacfc) reported 44 minutes ago from Belfast, Northern Ireland

  @virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer

• 
  Dale McDonald (@davmacfc) reported 44 minutes ago from Belfast, Northern Ireland

  @virginmedia can you please explain why the best price as a loyal customer for years is 30 pound more expensive than a new customer. Can’t even get through to right department to cancel

• 
  Jonathan carey (@carey_jonathan) reported 47 minutes ago from Belfast, Northern Ireland

  @virginmedia Aye, sure I've nothing better to do that sit for 45mins on hold. How about you call me? Your customer that you're not providing a service for!

• 
  Robert Andrews (@niscaffolding) reported 49 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia Still no WiFi in the house and no on hold for another 55min today all I need is an engineer out as the boost you keep doing is not working no matter how many times I boos reboot the system? I’m sure an engineer can solve the problem please just send one out.

• 
  Lauren 🐝 (@EitherWalnut) reported 50 minutes ago from Comber, Northern Ireland

  Assignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭

• 
  Jonathan carey (@carey_jonathan) reported 51 minutes ago from Belfast, Northern Ireland

  @virginmedia Broadband **** itself for 10/15mins. Same this last week. Glad I signed up for another 18 months and paying £3 extra a month for this muck

• 
  Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported 56 minutes ago from Dunmurry, Northern Ireland

  @martinmcnally53 @virginmedia It’s supposed to be some super fast internet but it’s broken more than it works and can’t change because of the contract

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steph (@stef_ann_ee) reported 8 minutes ago

  @virginmedia hi, please can you confirm if my contract has been cancelled. I never received a confirmation email and I don’t wanna call again as I’ve just spent £42.34 for 58 mintues of being passed from person to person.

• 
  Steve Price 😈 Creative Director (@PlanBstudio) reported 9 minutes ago

  @virginmedia I don’t need a call. I would like an engineer booked. I’ve done everything with the router. Reset it four times today. It’s NOT WORKING. Please have someone call me tomorrow at 10:00 to book an engineer.

• 
  Collette (@collyettey) reported 9 minutes ago

  @virginmedia so sick of your mobile services! 30th Nov i gave 30 days notice to cancel my mobile account (as the contract ended in Oct 22) I've now received a bill stating i have not paid for 2 months! phone agents are useless & now being threatened with debt collections!!

• 
  Jake Hackleton (@Jake2020202111) reported 9 minutes ago

  @virginmedia Virgin Media we had a new fibre line fitted on the 9th of march still hasn't been fixed. Got off the phone to customer service an hour ago told me there's nothing they can do. Said they can book another tech visit but nothing is getting sorted had 4 months of bad internet.

• 
  Matt Clarke (@MattClarke7349) reported 12 minutes ago

  @virginmedia Hi..my friend has a Blueyonder email account that she has lost access to. She has got through to customer services but they are overseas and do not have a clue what she is talking about. Is there anyone in the UK that can help?

• 
  Abdel Reda (@ahrida) reported 20 minutes ago

  @virginmedia very bad experience with Virgin media. Residential team tells me something completely different to what the business time has told me . Please help 🤔

• 
  J8EY L (@J8EYL) reported 21 minutes ago

  @gigaclear @Oxrandom I’d get used to it, has surely got to be the most unreliable internet service there is! We are down yet again! Time to go back to virgin media I think.

• 
  Sharon Prescott (@Shazanne69) reported 25 minutes ago

  @virginmedia Went on whataapp at 19:20 hrs, passed security and been transferred to a new department and still waiting. Where can I lodge an official complaint? Im totally appalled at your customer service.

• 
  Oh This Bloody Computer (@OhThisBloodyPC) reported 29 minutes ago

  @virginmedia Here are some frequently asked questions missing from your automated service: Why do you outsource customer support to people who are, understandably, struggling to understand callers from a land 5000 miles away in a different time zone?

• 
  Eugene Brennan (@EugenesDIYDen) reported 31 minutes ago

  @VirginMediaIE @EmmaP46714206 @virginmedia The issue is the full screen button doesn't work.