Virgin Media outages and service status in Lisburn, Northern Ireland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jun 16, 8:58 PM GMT+1.
- Internet (67%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Crumlin, Newtownabbey, and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 3 days ago |
|
Belfast
|
Internet | 7 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Adrian Boyd (@boyd_ar) reported from Jordanstown, Northern Ireland@JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.
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Den (@DenMagic) reported from Dunmurry, Northern IrelandOnce again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown
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Seán MacAoidh (@SeanJPMcKee) reported from Belfast, Northern Ireland@virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.
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David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland@virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.
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Jerry Lang (@jerrylangradio) reported from Holywood, Northern IrelandHey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia
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Aaron (@aaronmacn) reported from Belfast, Northern Ireland@virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?
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Mr Ross (@MrRossICT) reported from Castlereagh, Northern Ireland@virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia It may be an issue you're already aware of but it's going on for 3 days now and not even as much as an email to explain why.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported from Lurgan, Northern Ireland@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.
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David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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Belfast B❄️❄️ks (@BelfastBooks) reported from Belfast, Northern IrelandWell done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.
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David Annett (@davidannett7) reported from Belfast, Northern Ireland@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
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SuzieWuzie (@mrssbarnard) reported from Cultra, Northern Ireland@CatrionaKing1 @virginmedia I'm a total tech idiot 🙈 It's a huge part of the reason companies like Virgin can take advantage
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Sean McIlhatton (@eSean_SZN) reported from Belfast, Northern Ireland@virginmedia It says no known issues
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Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland@virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gloucester Glass (@gloucesterglass) reported@virginmedia I appreciate you taking the time to reply but I am now looking at alternatives. My home internet drops out far too often and mobile signal in Quedgeley is no way good enough for 21st Century.
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Gloucester Glass (@gloucesterglass) reported@virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.
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Arron Clinkscales (@Clinkyboy67) reported@virginmedia Brilliant what a service ! Meanwhile no internet , no TV , no nothing and my wife's business hasn't stop ! REALLY
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Paul ▶️ (@customerchamp1) reportedWho remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.
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EA (@eanne30) reported@virginmedia broadband been down in ML1 5 postcode for over 12hours - been told engineers are working on it but your service checker shows no issues? Please update your customers on when service will be resumed 🤞🏼
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Louise Ford (@pixiepoppett) reported@virginmedia my internet a d tv are down can u tell me how long this will be
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@CyberRebel (@CyberRebel4) reported@virginmedia Message sent. Yet another angry customer. Contract due renewal but currently don't see the point!
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Yasmin alibhai-brown (@y_alibhai) reportedCalling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.
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🏃♀️ 💯 Di Brander 💯 🏋️♀️ (@DiBrander) reportedDisaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.
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Gary Palmer (@GCpalms) reported@virginmedia You have the worst customer care ive ever dealt with. Absolute shambles. Ive spoken to 4 people now to cancel my already expired contract and none of them can do it, and seems youve put me onto another contract over double what my last one was. Awful company.