Virgin Media outages and service status in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, and Lisburn.

City	Problem Type	Report Time
Belfast	Internet	3 days ago
Belfast	Internet	4 days ago
Belfast	TV	4 days ago
Belfast	Internet	4 days ago
Newtownabbey	Internet	5 days ago
Newtownabbey	TV	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Broc (@Broc_Boyd) reported 1 minute ago from Belfast, Northern Ireland

  @virginmedia Belfast BT6 no issues showing on service checker but no connection

• 
  Shea Duffy (@sduffy10) reported 8 minutes ago from Lurgan, Northern Ireland

  @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

• 
  Den (@DenMagic) reported 12 minutes ago from Dunmurry, Northern Ireland

  I wonder how many times today my 'superfast' @virginmedia will slow down and cut off? Lodged complaint and passed it onto BBC Watchdog. #virginmedia

• 
  Lauren Blair♥ (@lilmissymoo90) reported 15 minutes ago from Belfast, Northern Ireland

  @virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it

• 
  Victoria Gillespie (@Torig1983) reported 19 minutes ago from Dunmurry, Northern Ireland

  So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??

• 
  kimbo (@isabelsbaby) reported 24 minutes ago from Castlereagh, Northern Ireland

  @virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim

• 
  Nadean (@nadean_ni) reported 26 minutes ago from Belfast, Northern Ireland

  @virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.

• 
  Anna Poland (@Anna_McD91) reported 28 minutes ago from Belfast, Northern Ireland

  @virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?

• 
  Robert Andrews (@niscaffolding) reported 29 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia Still no WiFi in the house and no on hold for another 55min today all I need is an engineer out as the boost you keep doing is not working no matter how many times I boos reboot the system? I’m sure an engineer can solve the problem please just send one out.

• 
  bertford no DMs (@bertford) reported 35 minutes ago from Newtownabbey, Northern Ireland

  @sabele26 @Kat_Bee_123 @virginmedia Terrible none of them have good customer service, sky's as bad.

• 
  Daniel Ryder (@dryder11) reported 41 minutes ago from Belfast, Northern Ireland

  @virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating

• 
  Aaron (@aaronmacn) reported 42 minutes ago from Belfast, Northern Ireland

  @virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?

• 
  Dale McDonald (@davmacfc) reported 42 minutes ago from Belfast, Northern Ireland

  @virginmedia Easily enough prevented just treat a loyal customer appropriately

• 
  Jerry Lang (@jerrylangradio) reported 46 minutes ago from Holywood, Northern Ireland

  Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia

• 
  Conor Huddleston (@Hudd84) reported 46 minutes ago from Belfast, Northern Ireland

  No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.

• 
  David Simpson (@deewoodvalemufc) reported 48 minutes ago from Belfast, Northern Ireland

  @virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****

• 
  Courtney Briscoe Photography📸 (@courtexplores_) reported 48 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia hi, I’d like to file an official complaint about a manager who refused to pass us higher than his position, tried to force us to cancel our service and threatened to close the case while it’s still unresolved

• 
  David Phelan (@DavidPMet) reported 56 minutes ago from Lisburn, Northern Ireland

  @virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.

• 
  Jonathan carey (@carey_jonathan) reported 58 minutes ago from Belfast, Northern Ireland

  @virginmedia Broadband **** itself for 10/15mins. Same this last week. Glad I signed up for another 18 months and paying £3 extra a month for this muck

• 
  Pascal Stil (@Pascalstil) reported 59 minutes ago from Belfast, Northern Ireland

  @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MykeJD (@MykeJD1) reported 6 minutes ago

  @saltyy_savage Virgin media personally as much as they annoy me with their prices, they have always been the most reliable, they have issues now and then but generally it works. Recently I was paying around 90 odd for gigabit, all sports, all uhd managed to get 500 now keep all sports for 72

• 
  Carl S (@screwy73) reported 11 minutes ago

  @virginmedia No i didnt think to do all that 🙄 of course i did , and its working fine again now till you decide to do something again, never once had this problem with other suppliers

• 
  Dominic (@DominicThinks) reported 13 minutes ago

  @irishnational10 TPUSA has been taken over by Israel that’s why Virgin Media are promoting them, they’d have never done that with Charlie Kirk

• 
  Ben Leo (@Benleo) reported 14 minutes ago

  What this comes down to is Virgin Media not wanting consumers to be able to skip adverts anymore using pause and rewind live TV. I assume they get more from advertising money when people are forced to watch adverts on their streaming boxes. Fine, I understand that. But lying and misselling and treating customers like this in order to achieve that is unacceptable.

• 
  Shalini Varma (@ShaliniVar) reported 16 minutes ago

  @Benleo @virginmedia Bin the TV I did years ago it's garbage just go to w Netflix or something what's the point of all the hassle for garbage tv

• 
  fabian shallow (@phebes36) reported 20 minutes ago

  @virginmedia spoke to your customer service team in regards to my bill. I'm still waiting for my email to say that this month's bill is wrong and to send the correct one. Its been more than 24 hours since I spoke to them.

• 
  Andy Form (@AndyFormUK) reported 21 minutes ago

  @Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.

• 
  Dylan Brown (@DillB1976) reported 21 minutes ago

  @virginmedia my account has been locked for 2 weeks now, I keep getting told it will be resolved but nothing is happening, apart from me spending lots of time on the phone to people who can not or do want to help.

• 
  Shaun (@shauny67) reported 23 minutes ago

  @virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment

• 
  Leon Spight (@leonspight) reported 23 minutes ago

  @Benleo Slim consolation however I’ve been a VirginMedia customer for 20+ years and other than a blip back in 2019 due to no fault of VM the service has been fantastic. But this isn’t good enough, come on @virginmedia do better