Virgin Media Outage Report in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

City	Problem Type	Report Time
Belfast	TV	8 hours ago
Belfast	Total Blackout	20 days ago
Belfast	E-mail	26 days ago
Belfast	Internet	1 month ago
Belfast	Internet	1 month ago
Belfast	TV	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 49 seconds ago from Lisburn, Northern Ireland

  @virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal

• 
  David Simpson (@deewoodvalemufc) reported 5 minutes ago from Belfast, Northern Ireland

  @virginmedia your broadband is a heap of **** . Cakesmackers

• 
  Jennifer McKiernan (@_JennyMcKiernan) reported 8 minutes ago from Belfast, Northern Ireland

  @virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?

• 
  Sean Steenson (@seansteenson) reported 12 minutes ago from Belfast, Northern Ireland

  Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia

• 
  Michael Fearon (@mfearonmusic) reported 15 minutes ago from Belfast, Northern Ireland

  Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia

• 
  Bobo Balti 🎩 (@bobobalti) reported 21 minutes ago from Belfast, Northern Ireland

  @br_Fk5 @virginmedia Having same issue with Sky at in laws.

• 
  Emmet McDonough-Brown (@EmmetMcDB) reported 23 minutes ago from Belfast, Northern Ireland

  @okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.

• 
  Rebecca Black (@RBlackPA) reported 27 minutes ago from Belfast, Northern Ireland

  @virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life

• 
  Pascal Stil (@Pascalstil) reported 28 minutes ago from Belfast, Northern Ireland

  @virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you

• 
  Michael Fearon (@mfearonmusic) reported 31 minutes ago from Belfast, Northern Ireland

  @virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.

• 
  Michael Fearon (@mfearonmusic) reported 31 minutes ago from Belfast, Northern Ireland

  @virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.

• 
  Broc (@Broc_Boyd) reported 35 minutes ago from Belfast, Northern Ireland

  @virginmedia Belfast BT6 no issues showing on service checker but no connection

• 
  Richard Collins (@DrRichCollins) reported 41 minutes ago from Castlereagh, Northern Ireland

  @virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for

• 
  Ian Moran (@ianmoran) reported 43 minutes ago from Belfast, Northern Ireland

  So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues

• 
  Pascal Stil (@Pascalstil) reported 46 minutes ago from Belfast, Northern Ireland

  @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

• 
  David Simpson (@deewoodvalemufc) reported 49 minutes ago from Belfast, Northern Ireland

  @virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 49 minutes ago from Lisburn, Northern Ireland

  @virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company

• 
  Lauren Blair♥ (@lilmissymoo90) reported 54 minutes ago from Belfast, Northern Ireland

  @virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)

• 
  Jazzyspurs (@jazzyrath3) reported 55 minutes ago from Castlereagh, Northern Ireland

  @virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.

• 
  Michael Fearon (@mfearonmusic) reported 57 minutes ago from Belfast, Northern Ireland

  @virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Crossan (@quietarea1) reported 1 minute ago

  @virginmedia Made a mockery of me kept on hold waiting for a manager for 15 minutes.....closing account.....never use your service again utterly disgraceful I pay you a lot of money and you treat me like this. Used the time on hold to switch to tesco mobile

• 
  ellie (@Ellssxxxx) reported 3 minutes ago

  @virginmedia They have said there are no current issues in my area. That is all. When there must be an issue as i have no wifi?

• 
  Russell Allen (@Russell_Allen29) reported 3 minutes ago

  @virginmedia internet and TV down again in Gloucestershire GL3 - what is going on ? Losing money trying to work from home ? #virginmediadown

• 
  Socz (@XcSocz) reported 7 minutes ago

  @virginmedia I was given nothing just said they would be here today but I’m charged £25 when I’m not in. Really it should be the same back to the customer?

• 
  Suneel Tharimena (@suneeltharimena) reported 11 minutes ago

  When I ordered @virginmedia broadband service last month I thought I am getting best service but this is worst service that customers can get. They don’t even know what do they commit on their website. I honestly say I can get much better service in any third world country.

• 
  Matt Stares (@Matt_Stares23) reported 14 minutes ago

  @virginmedia Thanks for responding, unfortunately I've tried to raise a complaint 4 times in the last week and got the same results every time. I've checked that link and still nothing logged :-(

• 
  Gary (@Gary02827392) reported 15 minutes ago

  @virginmedia Yes all of the issues Slow Internet, no Internet, intermittent Internet Upload download speeds Only to be met with reset the box Your customer service is crap

• 
  Sean Martin (@seanmartin_lib) reported 16 minutes ago

  @virginmedia Hi, i have checked the service and no known faults. it just seems that the signal has dropped.

• 
  Michelle Tierney (@Michney) reported 17 minutes ago

  @virginmedia Thanks for replying. The short answer is I had an issue with my broadband outside of an area outage, which was acknowledged by 2 phone calls I made to get a tech out. Each time, my appointment was cancelled even though the area outage was closed as resolved.

• 
  Ranho Acido (@RanhoAcido) reported 18 minutes ago

  @virginmedia I am afraid this is not working