Virgin Media Outage Report in Lisburn, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| TV | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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tee 🦕⎊
(@__tee123) reported
from
Castlereagh, Northern Ireland
Okay so virgin media seems to be down in my house and O2 is down on my phone... I’m sorry what 😅
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
.@richardbranson why as a long term @virginmedia customer can new customers get a better deal. I've called and new customers are still getting a better deal and CS can't even give me the same price
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Ross
(@Dross1114) reported
from
Castlereagh, Northern Ireland
@virginmedia ITV down, hands down the worst service, awkward user interface, will be moving on from my contract, so expensive for poor service
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Nish Glandorian Sparrowhawk🍻
(@holidaytripper) reported
from
Belfast, Northern Ireland
@G88shaw @divisbhoy On virgin media so don’t have that problem. Maybe these polish women need to change their network provider
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Open Mind NI
(@Open_Mind_NI) reported
from
Newtownabbey, Northern Ireland
@virginmedia Thinking about that now, no I didnt. Hopefully you can help me out here 🤞
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Gemma McMurray 💕
(@gemmamcmurray) reported
from
Lisburn, Northern Ireland
@virginmedia Yes, there’s a known issue with the service in the area. Thanks for this.
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nadiamurphyy_ 🇬🇧🇧🇧
(@nadiamurphy17) reported
from
Belfast, Northern Ireland
Looool as if a manager from @virginmedia has just hung the phone up on me because I was complaining about their broadband 😂 don’t tell a customer it’s gonna b fixed by a certain time if it won’t be. Think I’ll be moving to sky internet now 😊😊😊😊
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Conor Mc Dermott
(@McConor535) reported
from
Belfast, Northern Ireland
@SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit
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Suzi
(@msmillerbelfast) reported
from
Belfast, Northern Ireland
Nice of Virgin Media to show up at 3pm! to fix the service. No Wi-Fi or Broadband again! I could write a book. I could but I couldn't share it. Currently on glider apologising to people who think I'm ignoring them.
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia Broadband is down, called 150 and no fix to Monday. What's up with that. #FirstWorldProblems
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donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
@virginmedia @RunninOnEmptee Same here...had the problem since this morning!
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Gibraltar Hammer
(@GibraltarHammer) reported
from
Belfast, Northern Ireland
Hello @virginmedia new customer here, part of the package was as a sim card never got it been 3 weeks. And can't register or contact virgin mobile. Just want a new SIM card sent out not 17 help pages of nothing
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Belfast Snapper
(@ph_otographer) reported
from
Whiteabbey, Northern Ireland
@virginmedia I think I have wasted enough time on phone calls and sitting in the house for 2 days over the past fortnight terrible C/service
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𝖗𝖊𝖇𝖊𝖈𝖈𝖆 𝖈𝖍𝖆𝖗𝖑𝖔𝖙𝖙𝖊 ✯
(@rcdbek) reported
from
Belfast, Northern Ireland
@virginmedia i found out the problem & it’s actually not your fault im so sorry 🤣🙈
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Aaron Cobb
(@acobb403) reported
from
Lisburn, Northern Ireland
@d0wn3y @bt_uk Should go with @virginmedia ! They have been buzzing for us. Never had any internet issues and super fast!
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Belfast Snapper
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia @YodelOnline terrible customer service not keeping the customer in the loop!
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@veggiewen @virginmedia @Virgin I've been up and down all day.
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on BB is out and ETA for fix is 9pm #virginmediadowntime
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Deb McKinney
(@Swab_1963) reported
from
Belfast, Northern Ireland
@JayneSeckerSky Don't be fooled, this is a poor boy trying to pay his evil ***** landlord who thinks belittling a young girl and throwing her crappy "perfect example of a shit landlord" all over us. Time to change providers @SkyNews Let's all go to @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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terry chelton
(@terrychelton) reported
@robertwlk @virginmedia Nor me , There are other ways to get our tv entertainment if we so desire . If they carry on the whole lot will implode .I’ve never had customer service As bad as Virgin Media .hope you get sorted .
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Natasha Hall
(@NjHall75) reported
@virginmedia Appalling customer service from @virginmedia. If this is my only option then it will have to be Thursday. I am owed money and have been promised this at least 4 times following an online chat with someone like you. You say you will 'sort this out' but I have no faith
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Michael Robinson
(@michael28085995) reported
@HelenRuggles3 @virginmedia Hello, talk about poor service arranged an installation after deciding to come over from sky only for the installation date to come and go without no contact from Virgin, I called them a week later only to be informed the install had been cancelled by there engineer,this is poor
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Gavin Brierley
(@PunishedVeteran) reported
@virginmedia No engineer coming today, no equipment coming either Only appointment for Wednesday which cannot do so have to wait till Monday for the install It's embarrassing the amount of issues I've had
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Dayalan Kulendran
(@Daya1an) reported
@virginmedia I’ve been sent around the houses for the last 24 hours regarding an installation which was booked for yesterday but didn’t happen because the technician didn’t show up. I was told he’d come today, then told it was never booked. Now I’m being given a date of 9/7.
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Akshay Vara
(@ThatGuyAkshay) reported
@virginmedia Hello John. I called on the 02/07/22 to ask for the service to be disconnected on the 08/07/22. I have discovered that £6 was charges relating to the period between the 04/07/22 - 08/07/22. Why am I charged £51.08 for early disconnection fee, when I have not been in a contract...
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Dave Curtis
(@DeeCDaveCurtis) reported
@virginmedia 3 Hours its taken me today to get through to an advisor to have this cancelled. It is now done, no thanks to your terrible customer service.
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.
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Mike Mike
(@Michael03633144) reported
@virginmedia All very well advertising stuff but I'd say people are more interested in you addressing your appalling customer service issues ....maybe then show off what you can offer to happier customers?
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Mrs.Hancock1417
(@hancock1417) reported
@virginmedia I was told I wasn’t allowed any compensation and that I had to wait for a call from management as there was nothing wrong with my services? The person I spoke to and I have their name on my chats was just extremely frustrating and awful