Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Total Blackout | |
| Belfast |
||
| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
TV | |
| Belfast |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Jen Elwood
(@J_el9) reported
from
Belfast, Northern Ireland
@virginmedia WiFi down every day now, engineer out this morning, outage in area (BT5) , 4pm fix, box on the street needs seen too. 20 years old! 3 households all told different stories.. get it sorted! One neighbour on hold for over 60 mins only to be hung up on! 😡😡
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia (And watch all will go quiet they like to make a public show of responding but because I’ve called out @Virginmedia on their crap service - they now won’t respond !!! )
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer
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Robert Andrews
(@niscaffolding) reported
from
Whiteabbey, Northern Ireland
@virginmedia tried for over a week now to sort my WiFi out managed to get talking to one of your guys today who couldn’t fix the problem. I was told he will call back in 30min with nothing can someone HELP?
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Jonathan McCormack
(@StripeyMiata) reported
from
Belfast, Northern Ireland
@virginmedia Also, on the Virgin Media support forums, loads of people complaining text cancelling isn’t working either, hence I wrote.
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Andrew Molloy
(@AndrewJMolloy) reported
from
Belfast, Northern Ireland
@virginmedia The @All4 app has not been working for 2 days now. Is this a service wide fault, or something wrong on our end?
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Jonathan carey
(@carey_jonathan) reported
from
Belfast, Northern Ireland
@virginmedia Broadband **** itself for 10/15mins. Same this last week. Glad I signed up for another 18 months and paying £3 extra a month for this muck
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Robert Andrews
(@niscaffolding) reported
from
Whiteabbey, Northern Ireland
@virginmedia Connection is terrible it was working when first put in but you had damage at a location that you fixed now it’s not working the TV or the kids can’t get online
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Bertie Skillen
(@bertskill) reported
from
Whiteabbey, Northern Ireland
@virginmedia is there a problem with broadband in BT161GA area, Internet not working??
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia can you please explain why the best price as a loyal customer for years is 30 pound more expensive than a new customer. Can’t even get through to right department to cancel
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia No I did not “tweet you” about the complaint I was agreeing with another customer & saying that I am having the same experiences-YOU responded to that tweet by asking for the complaint implying you were actually going to do something which you have not!! Further proving my point!
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
Yet a new LOW in crappy “customer service” from @Virginmedia - letter saying they have been trying to contact me (still waiting for a callback from 26/8/20) no attempts made and to text a number to get someone to contact me ...... guess what an automated system that gets
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
Longer im on hold with @virginmedia waiting to leave the more sure i am I wanna leave this music is awful 🙄
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia Easily enough prevented just treat a loyal customer appropriately
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia I didn’t say it was an instant response service !!! I said that YOUR COLLEAGUE said they couldn’t access account information on social media !!! So they were lying then? This would seem the case if you are now asking me to provide the complaint reference?
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Jonathan carey
(@carey_jonathan) reported
from
Belfast, Northern Ireland
@virginmedia Aye, sure I've nothing better to do that sit for 45mins on hold. How about you call me? Your customer that you're not providing a service for!
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Josh Mainka
(@JoshMainka) reported
from
Belfast, Northern Ireland
@JohnWant6 @virginmedia I’ve got the same in Belfast BT5, @virginmedia network down, “C133 Network Availability” error
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Andrew Molloy
(@AndrewJMolloy) reported
from
Belfast, Northern Ireland
@virginmedia Any update on this? No reported faults, restarted my virgin box, @All4 app still not working.
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia No it’s not fair at all John, I’ve been a loyal customer of virgin for quite a few years and the price increases along with the differential to new customers have got too much. Soon to be an ex customer if I can get through to your call centre @skytv any thing you can offer
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Lauren 🐝
(@EitherWalnut) reported
from
Comber, Northern Ireland
Assignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kathryn orr (kate)
(@1kathrynorr) reported
@virginmedia 12 months I have paid for a service that doesn’t work in my home. Your technical team tried to install an old router in Jan but you wouldn’t permit. Customer Care then duped us into trying a different speed with no extension and guess what they tied us in!
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DomKular 🙈
(@DominicKular) reported
Hi @virginmedia my housemates and I have been left without Internet for roughly the 50th time in the last 2 days. We will soon have to take out loans to pay for our 4g consumption so rectifying this issue would be ideal, Best, Dom
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DaNoH-OBT
(@Obtained_DaNoH) reported
@joeycss @virginmedia BT, Sky, Vodaphone. All are 10x the VM service especially in Wales
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Mike Tomlinson
(@miketomlinson12) reported
@virginmedia hey! I’ve just upgraded my package but customer services saying I’m not entitled to the 360 box because I’m not a new customer? Is this right?
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Ercan Sami
(@Erx88) reported
@DatRaider @virginmedia I'm calling to cancel my contract tomorrow. This is a breach. Please make sure nobody from the retention team mentions anything about a charge for cancelling my contract
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Will Pryce
(@Will_pryce) reported
@virginmedia Hi, Internet has been down for nearly 2 hours and won't come back online. Constantly flashing green. Is there a problem in my area? (Enfield, North London)
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connor
(@ConnorBryant08) reported
@virginmedia I have also requested for the names of each colleague who has handled my issue as I have waisted at least 6 hours of my time and 3 of them failed to arrange a simple call back
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kathryn orr (kate)
(@1kathrynorr) reported
@GregAJDavies @virginmedia Completely understand nearly 12 months without service and the notes state even though the beginner tried his best to resolve in our home that the service wasn’t an issue. Why would we pay BT as well as Virgin if it worked ??
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Nichola Blush Boutique
(@xcrazydiamondsx) reported
@virginmedia are beyond a joke my broadband is so slow and trying to speak to someone is ridiculous they need to sort themselves out cant see how Covid is stopping them from answering phones or live chats 😡😡😡
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Ian Dick
(@shweepa) reported
@virginmedia Hi. Getting consistent lower speeds than M350 contract. Factory reset modem, replaced cables, directly connected to router and made no difference. Called and after 80 mins wait I was disconnected. Appreciate you are busy - can you help please?