Virgin Media outages and service status in Lisburn, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 24 outage signals in the last 24 hours around Lisburn, including 24 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 14, 3:29 PM GMT+1.
- TV (79%)
- Internet (15%)
- Total Blackout (6%)
The latest reports from users having issues in Lisburn come from postal codes BT28 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Total Blackout | 20 hours ago |
|
Belfast
|
TV | 21 hours ago |
|
Newtownabbey
|
TV | 21 hours ago |
|
Newtownabbey
|
TV | 21 hours ago |
|
Belfast
|
TV | 21 hours ago |
|
Lisburn
|
TV | 21 hours ago |
Nearby cities with recent reports
21 recent signals
6 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Sean Steenson (@seansteenson) reported from Belfast, Northern IrelandIve had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
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Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland@virginmedia any idea why Broadband and TV are down all day today in BT8?
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Paul Hamill (@Pacman4370) reported from Whiteabbey, Northern Ireland@virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎
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Leonard Totton (@lennylinfield) reported from Belfast, Northern Ireland@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Jon (@DarkOldWolf) reported from Belfast, Northern Ireland@staggy_dev @bradley_steve @virginmedia Is it still down for you in east?
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Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland@Seanlpmccabe @virginmedia It was down early Thursday morning, 10:30am(ish), no snow then. Very poor that both TV and BB are down for so long.
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Sir Bee (@beezlebum) reported from Belfast, Northern Ireland@virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.
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Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland@virginmedia No it’s not fair at all John, I’ve been a loyal customer of virgin for quite a few years and the price increases along with the differential to new customers have got too much. Soon to be an ex customer if I can get through to your call centre @skytv any thing you can offer
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland.@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom
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Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Seán MacAoidh (@SeanJPMcKee) reported from Belfast, Northern Ireland@virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.
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Jon (@DarkOldWolf) reported from Belfast, Northern Ireland@virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet
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Sean McIlhatton (@eSean_SZN) reported from Belfast, Northern Ireland@virginmedia It says no known issues
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Conor Huddleston (@Hudd84) reported from Belfast, Northern IrelandNo Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.
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Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland@virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer
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David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland@virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint
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Tom Rowntree-Finlay (@Tom_R_Finlay) reported from Newtownabbey, Northern IrelandCannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JAN WOZNIAK (@JPWOZNIAK) reported@virginmedia STILL NO BBC1, why? Plus other issues eg. previous channel’s sound following any change of channel?
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💜🐝 (@cmairsy) reported10+ years as @virginmedia customer and bill increase of £100 a month!! Live webchat initiated and absolutely not bothered so cancellation in progress!! Anyone know any good broadband/TV suppliers?
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ianlovely (@ianlovely4) reported@virginmedia Hurry up ffs the golf is on , and your status app is down
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Marttech Solutions (@MarttechSol) reportedThe Virgin Media Service Status page is also experiencing issues. Virgin Media’s current ETA on getting the TV issues fixed is 10:05am tomorrow.
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Bob (@Trebor0501) reported@virginmedia Pixelling now fixed but not watch from start of prog. Shouldn’t you put out a list of the issues fixed/still to be fixed.
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Karlos Balardo 🇵🇸 (@KarlKavanagh69) reported@virginmedia @K_simple_k Is that a really really slow case?
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* Vicky * (@vickypost29) reported@virginmedia Itv is still not working....
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John B (@JohnBar72896911) reported@ian_Leeds_UK @LouiseTregidgo @virginmedia Mine is not fixed! 24-48 hours they said, if so I miss the football, which I pay extra for. Im aware bigger issues but doesnt mean people cant expect updates hours after an issue occured.
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lou pitt 🤓 (@loopyloupy) reported@virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****
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Dollynoocat (@dollynoocat) reported@virginmedia still getting channel not authorised on some channels following yesterdays issue where all channels not working for a number of hours.