Virgin Media outages and service status in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, and Lisburn.

City	Problem Type	Report Time
Belfast	Total Blackout	44 minutes ago
Belfast	TV	2 hours ago
Newtownabbey	TV	2 hours ago
Newtownabbey	TV	2 hours ago
Belfast	TV	2 hours ago
Lisburn	TV	2 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Michael Fearon (@mfearonmusic) reported 3 minutes ago from Belfast, Northern Ireland

  @virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.

• 
  Mr Ross (@MrRossICT) reported 5 minutes ago from Castlereagh, Northern Ireland

  @virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?

• 
  Pascal Stil (@Pascalstil) reported 5 minutes ago from Belfast, Northern Ireland

  @virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you

• 
  Belfast B❄️❄️ks (@BelfastBooks) reported 5 minutes ago from Belfast, Northern Ireland

  Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.

• 
  Leonard Totton (@lennylinfield) reported 8 minutes ago from Belfast, Northern Ireland

  @theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story

• 
  Johnny Hamilton (@SwissKrono_JH) reported 17 minutes ago from Belfast, Northern Ireland

  @virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles

• 
  Seán MacAoidh (@SeanJPMcKee) reported 22 minutes ago from Belfast, Northern Ireland

  @virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.

• 
  Dale McDonald (@davmacfc) reported 24 minutes ago from Belfast, Northern Ireland

  @virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer

• 
  David Phelan (@DavidPMet) reported 33 minutes ago from Lisburn, Northern Ireland

  .@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom

• 
  Andrew Larmour (@larmour_andre) reported 41 minutes ago from Belfast, Northern Ireland

  @virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.

• 
  Den (@DenMagic) reported 43 minutes ago from Dunmurry, Northern Ireland

  I wonder how many times today my 'superfast' @virginmedia will slow down and cut off? Lodged complaint and passed it onto BBC Watchdog. #virginmedia

• 
  Emmet McDonough-Brown (@EmmetMcDB) reported 44 minutes ago from Belfast, Northern Ireland

  @okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.

• 
  Bobo Balti 🎩 (@bobobalti) reported 48 minutes ago from Belfast, Northern Ireland

  @br_Fk5 @virginmedia Having same issue with Sky at in laws.

• 
  🎧Jarlath🎙️ (@DJJarlath) reported 50 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland

• 
  Daniel Ryder (@dryder11) reported 53 minutes ago from Belfast, Northern Ireland

  @virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating

• 
  Fionntán BP Clarke. (@Fionnominal) reported 53 minutes ago from Belfast, Northern Ireland

  @virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.

• 
  Richard Collins (@DrRichCollins) reported 57 minutes ago from Castlereagh, Northern Ireland

  @virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?

• 
  Sean McIlhatton (@eSean_SZN) reported 58 minutes ago from Belfast, Northern Ireland

  @virginmedia It says no known issues

• 
  Nadean (@nadean_ni) reported 59 minutes ago from Belfast, Northern Ireland

  @virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.

• 
  Shea Duffy (@sduffy10) reported 59 minutes ago from Lurgan, Northern Ireland

  @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Smith (@MattyladKRO) reported 8 minutes ago

  @virginmedia Are you going to post on here when fixed ..like a customer caring company would do ..or just let people spend all day checking

• 
  Steve O (@saoc78) reported 8 minutes ago

  The @O2 and @virginmedia online account process is the worst UX I've ever experienced. Whoever was in charge of pulling these services together needs sacking and blacklisting. Joke.

• 
  El Mo Bullseye (@ElmoBz77) reported 9 minutes ago

  @virginmedia I called up to check service but it says my account number and phone number don’t exist??

• 
  Trisha (@AnnyTrish) reported 13 minutes ago

  @virginmedia All channels are scrambled. So that means any scheduled recordings will be useless. Zero info on the VM app. All you get is - sorry, please try again later. No help, no information, no nothing!

• 
  Monica (@addingtonsquare) reported 15 minutes ago

  @virginmedia I can’t even log on to account. Keeps looping back and saying not recognised. More than tv issue then?

• 
  Nigel Baker (@NigelBak3r) reported 17 minutes ago

  @jmstocka @virginmedia Website never works properly, you get so far then it goes off.

• 
  Andrew Forman (@HighburyRhino) reported 23 minutes ago

  @virginmedia No reply by phone and no ability to check anything via my account (which appears to not be recognised). Any timeline on a fix for TV issues in London N5?

• 
  martyn coombes (@martyncoombes72) reported 24 minutes ago

  @Jennababes @virginmedia There is an outage

• 
  Becca (@Becca9O) reported 24 minutes ago

  @VirginimediaDM I’d like to report a problem with Virgin Media TV in the Hucknall area of Nottinghamshire. This started at around 11am today

• 
  Dave Pearce (@DavePea15343212) reported 38 minutes ago

  @virginmedia virgin tv go app now not working as was using as a work around