Virgin Media outages and service status in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Crumlin, Newtownabbey, and Lisburn.

City	Problem Type	Report Time
Belfast	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Pascal Stil (@Pascalstil) reported 5 seconds ago from Belfast, Northern Ireland

  @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

• 
  Sir Bee (@beezlebum) reported 1 minute ago from Whiteabbey, Northern Ireland

  @virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.

• 
  Andrew Larmour (@larmour_andre) reported 3 minutes ago from Belfast, Northern Ireland

  @AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 4 minutes ago from Lisburn, Northern Ireland

  @virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation

• 
  Annie Mc Cartney (@Flomoll) reported 7 minutes ago from Belfast, Northern Ireland

  Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.

• 
  Dermdog ☭ (@Dermo1888) reported 10 minutes ago from Belfast, Northern Ireland

  @virginmedia Never mind, send me my deadlock letter

• 
  Conor Huddleston (@Hudd84) reported 11 minutes ago from Belfast, Northern Ireland

  No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.

• 
  Leonard Totton (@lennylinfield) reported 21 minutes ago from Belfast, Northern Ireland

  @theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story

• 
  Rebecca Black (@RBlackPA) reported 34 minutes ago from Belfast, Northern Ireland

  @virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life

• 
  Lauren Blair♥ (@lilmissymoo90) reported 36 minutes ago from Belfast, Northern Ireland

  Longer im on hold with @virginmedia waiting to leave the more sure i am I wanna leave this music is awful 🙄

• 
  Johnny Hamilton (@SwissKrono_JH) reported 37 minutes ago from Belfast, Northern Ireland

  @virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles

• 
  Sir Bee (@beezlebum) reported 42 minutes ago from Belfast, Northern Ireland

  @virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.

• 
  Belfast B❄️❄️ks (@BelfastBooks) reported 43 minutes ago from Belfast, Northern Ireland

  Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.

• 
  Nadean (@nadean_ni) reported 45 minutes ago from Belfast, Northern Ireland

  @virginmedia It may be an issue you're already aware of but it's going on for 3 days now and not even as much as an email to explain why.

• 
  Andrew Larmour (@larmour_andre) reported 45 minutes ago from Belfast, Northern Ireland

  @virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.

• 
  Mr Ross (@MrRossICT) reported 48 minutes ago from Castlereagh, Northern Ireland

  @virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?

• 
  Michael Fearon (@mfearonmusic) reported 50 minutes ago from Belfast, Northern Ireland

  @virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.

• 
  Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported 52 minutes ago from Dunmurry, Northern Ireland

  @martinmcnally53 @virginmedia It’s supposed to be some super fast internet but it’s broken more than it works and can’t change because of the contract

• 
  Angelina Fusco (@FuscoTV) reported 57 minutes ago from Belfast, Northern Ireland

  Dreadful #biz service @virginmedia all day and evening. To add to the problem @ITVX also stuttering

• 
  Robert Andrews (@niscaffolding) reported 59 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia tried for over a week now to sort my WiFi out managed to get talking to one of your guys today who couldn’t fix the problem. I was told he will call back in 30min with nothing can someone HELP?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Georgia Lisa (@Georgialisa) reported 6 minutes ago

  @virginmedia you’ve put the price of my broadband up yet the connectivity is worse - I cannot get connection upstairs in my house and my devices hive/ring etc are no longer working and you have no contact email on your website - poor service

• 
  jak cool (@kenshinnnjay) reported 6 minutes ago

  so sad for Tom's stream, and **** Virgin Media

• 
  A.Monolith @alanmonolith@bsky.social (@alanmonolith) reported 6 minutes ago

  @virginmedia the update time for the ML6 outage remains at 22:06 tonight since the first minute of it being off. Is this just a random time , feels unlikely due to working hours and worry that it’ll drag to tomorrow. Please can I have an update that isn’t check the checker?

• 
  Roy Carroll (@roycarroll1969) reported 6 minutes ago

  @virginmedia our service is down and if you look on the service down sites they are all saying the service is down. Then we speak to virgin media and they can’t see any problems. 🤯 and to give em 20 hours to look into it .. ridiculous

• 
  Jambo (@The_real_Jambo_) reported 7 minutes ago

  @virginmedia Had no TV service since Monday, not going to be able to watch the Scotland tonight, I am beyond angry. Everytime I try to book an engineer visit I am told to wait 24hrs, its been 6 days.

• 
  Rosie (@RosieLastOf6) reported 7 minutes ago

  @virginmedia I’ve had to get my neighbour in to check everything for me, I have mobility issues. Seems to be ok now.

• 
  aldo (@ukaldo2) reported 12 minutes ago

  @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

• 
  ❤️🥳🦄 Gillian B 🦄🥳❤️ (@gfnncl) reported 13 minutes ago

  Can anyone help me with @virginmedia I’m trying to upgrade my @NetflixUK to no ads as apparently they couldn’t do it when I recontracted,I have to do it myself. But no option in the app, it’s driving me crazy?

• 
  🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported 17 minutes ago

  @virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working

• 
  paul wilson (@PaulWilson7785) reported 18 minutes ago

  @virginmedia sort out your crap service