Virgin Media Outage Report in Lisburn, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Total Blackout | |
| Belfast |
||
| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
TV | |
| Belfast |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Rossi's Rovers
(@MGR1980) reported
from
Belfast, Northern Ireland
@virginmedia evening, I was wondering if you could help, we received ourr starter package but the account needs activated, tried the text number but haven’t received a call back. My wife is a nurse and we have two small children and have been without internet for a few days now.
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia To say your service is patchy at the moment would be generous.
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Lord Mark Lunn
(@MarkLunn) reported
from
Belfast, Northern Ireland
@virginmedia I was wondering why I was getting more phone calls to the house and crap phishing emails, now I know the reason 😡
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
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Bluebird
(@Bluebird_7777) reported
from
Belfast, Northern Ireland
@virginmedia I've been trying to get thru on the phone since good Fri my multiroom box is broke it makes a squealing noise checks have been done an still dossnt work I need a new box but can't get to speak to someone wat can I do im paying for a service I can't use
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia no difference still no service. looking now at changing provider for all 4 in household.
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Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.
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Ellen
(@essv28) reported
from
Dundonald, Northern Ireland
@virginmedia answer your phones please... my vulnerable parents want to cancel their sports channel as you can imagine £££s are tight now but they can’t get through... please advise
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Rossi's Rovers
(@MGR1980) reported
from
Belfast, Northern Ireland
@virginmedia evening, we recieved our quick start package but the account needs to be activated. We have two young kids and have been a few days without service. I have used the text service but haven’t received a call back.
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Sean D
(@seanddotmedotuk) reported
from
Belfast, Northern Ireland
@StephenStitt @virginmedia Their customer service team are fairly decent if you give them a call when they are available tomorrow. (They will probably ask you do do everything you've tried yourself though)
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia It was showing a fault this morning but it now tells me everything is fixed. However the WiFi continues to come and go ever few minutes. I have reset twice but there is still a problem ongoing from 10.00 last night.
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Fiona Patterson
(@PattersonFionaA) reported
from
Belfast, Northern Ireland
@virginmedia we’re all trying to work from home and the internet is down! You’ve got to be kidding! Sort it out please #virginmedia @Andypat3
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia Wish I could tell you it was better. But the internet is going on and off every few minutes. The service has been good for the last couple of months but since yesterday evening it has been terrible. Sorry.
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Mark Thompson
(@MarkAT1985) reported
from
Belfast, Northern Ireland
@virginmedia Hi, thanks for the response. I have ran a test and showing no issues. The wifi continues to drop out and come back within a few minutes. It happens every few hours or so
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David Pelissier
(@d_pelissier) reported
from
Belfast, Northern Ireland
@virginmedia another weekend, another outage... If that's to be the new normal, then perhaps your competitors will be better at handling it. #NoWiFi
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@virginmedia brilliant service. Quick call to downgrade package/pause sports 35 mins hold and call just terminates. Bet if I stop paying the what is it £105 a month I’ll be cut off in minutes and phoned constantly for the outstanding money.
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LAUREN SHANNON
(@lorenshanxn) reported
from
Belfast, Northern Ireland
@fashiontrain @virginmedia This is why I left them never got the internet speeds they promised the whole time I was with them
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mandie omalley
(@belfastbabe66) reported
from
Castlereagh, Northern Ireland
So after keeping me on hold for 53 minutes you just hang up on me, I appreciate your down to a skeleton staff but how rude, is this how @richardbranson is getting money to pay for his failing airway @virginmedia
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Grainne McKeever
(@GGBelfast) reported
from
Newtownabbey, Northern Ireland
@virginmedia Yes the service was completely down earlier today with no internet access at all.
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Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Altaf Shaikh
(@Sh4ikhy) reported
Sort your broadband out been experiencing issues since yesterday, some of us have work! #virginmediadown #virginmedia
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Dianna Pierce
(@zarablue) reported
@virginmedia We have called numerous times. We have emailed as well. We will be sending a letter to the CEO soon. We - and all the other people on our streets - have followed all the protocols and keep getting nothing in terms of resolving the problem that is ongoing and unresolved.
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Matt Pearce
(@pearcematt) reported
@virginmedia need to speak to someone via email or live chat. reset password is not working for mobile account and message is not arriving via mobile as i have no servic e (i am in singapore).
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Conor #Shielding
(@ConorJShields) reported
@virginmedia Yeah sure. The boy asks if urgent. When you respond yes, it just tells you WhatsApp. Then if you say no, it’s starts all over again. Rubbish service
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Chris Mitra-Hall
(@cmitrahall) reported
@virginmedia my internet was down on Friday and has been sporadic ever since and is nigh on impossible contacting anyone. Please DM me so this can be resolved. Thanks in advance.
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Chris Mitra-Hall
(@cmitrahall) reported
@virginmedia It has stated you're aware of the issue, so why need someone call? When I know a client/customer has an issue I don't need them to call me, I sort it.
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Kirsty Marks
(@ImKirstyMarks) reported
@virginmedia Nothing to do with package or price. I’ve paid this amount for years and yet you then screw long term customers by forcing them into a new package to gain more money! 12 years virgin…. Would love to know your customer retention, @SkyUK I will be looking to swap 👍🏻
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Tadpole of truth
(@Evil_Scot) reported
@mrtonylee @virginmedia I like their broadband. I don't use their WiFi I use their router as a router But... I don't use their DNS or DHCP. (when I do, yeah it is crap)
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Dianna Pierce
(@zarablue) reported
@virginmedia Oh for heaven’s sakes!! Please see earlier tweets re: this issue. It is neighborhood wide - and happening all the time. Intermittent outages. @LutzSchueler you are about to lose 200 homes to another provider. It’s been going on since November but really bad since Jan.
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Brian Murray
(@blantyremurray) reported
@virginmedia Thanks for the quick reply. I've tried the service checker, just says there are issues and the engineers are working on it, but doesnt provide any updates as to when they expect service to resume