Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Grainne McKeever
(@GGBelfast) reported
from
Newtownabbey, Northern Ireland
@virginmedia Yes the service was completely down earlier today with no internet access at all.
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia 3 issues. Virgin tv app slow to log in, doesn't show any of my paid channels. Broadband intermittent this week. Wi-Fi router range is poor in general. No signal in adjoining room.
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Sean D
(@seanddotmedotuk) reported
from
Belfast, Northern Ireland
@StephenStitt @virginmedia Their customer service team are fairly decent if you give them a call when they are available tomorrow. (They will probably ask you do do everything you've tried yourself though)
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@Ŀ❤ѴE_Antrim
(@Love_Antrim) reported
from
Newtownabbey, Northern Ireland
@virginmedia when is #Glengormley going to have an end to faults with #boardband. This morning again it's down why why why. Can someone tell me is BT @WeAreOpenreach a better service in Newtownabbey...
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Mark Thompson
(@MarkAT1985) reported
from
Belfast, Northern Ireland
@virginmedia Hi, thanks for the response. I have ran a test and showing no issues. The wifi continues to drop out and come back within a few minutes. It happens every few hours or so
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tracey cooper
(@liltigger74) reported
from
Jordanstown, Northern Ireland
@virginmedia more time spent this weekend trying to fix your equipment , WiFi has worked for around 8 hrs since Friday . Why do your routers never last
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Oliver McGovern
(@Olliemac) reported
from
Carryduff, Northern Ireland
@stephendevenne1 I found virgin media sports. Must check RTE2. Can’t get it on the Sky Box here. They block the signal.
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Agnieszka Golonka
(@a_golonka) reported
from
Whiteabbey, Northern Ireland
@jadey_voorhees @virginmedia Honestly they are horrible, we changed to sky. Their customer service is terrible, up to 1 h waiting on the phone after having to press all the options... just for them to put you on hold and hang up! Took me over 1 week of phoning to finally cancel the contract!
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Daniel Ryder
(@dryder11) reported
from
Belfast, Northern Ireland
Holding for 35 minutes for @virginmedia contact centre to try and find out why my WiFi is down guy finally answers asks my name then hangs up - absolutely furious! #terribleservice
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David Sedge
(@DavySedge) reported
from
Lisburn, Northern Ireland
@virginmedia Paying good money for a service that goes mute for no reason . Thanks
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia what's your number for complaints. There's is no option on the customer services menu
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Agnieszka Golonka
(@a_golonka) reported
from
Whiteabbey, Northern Ireland
@jadey_voorhees @virginmedia They really are, I don’t know how they still exist! Try sky, and because you work within abbeycenter guys will give you discount, they did for me as well. Means if any issues as well you don’t have to phone customer services, they will be able to sort it out for you on the spot!
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Gavin Wilson
(@nextofkindler) reported
from
Belfast, Northern Ireland
@virginmedia so we contacted u yesterday at approx 330pm to complain about service or lack of and after being bounced about, we were told a manger would contact us within a 2hour period. We are still waiting. Absolutely terrible customer service to date!
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Gavin Wilson
(@nextofkindler) reported
from
Belfast, Northern Ireland
@virginmedia We have had new boosters sent out and recently a new hub to try to solve the problems but still they remain unresolved. This situation needs addressed as we are currently paying for a service that we aren’t receiving
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Andrew Molloy
(@AndrewJMolloy) reported
from
Belfast, Northern Ireland
@virginmedia It’s not working again. Ran the equipment test and it has detected something is wrong. Checked all the cables and no issues there.
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia No! I have logged onto @primevideouk on another device and it works. So my account is fine. But it's not working on my V6 box and I have missed the first half of the match.
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
After a poor response from Amazon. @virginmedia I move to Amazon on TV feather than on V6. Have you #virginmedia got any news or explanation for the poor quality of Amazon on VM V6 stb
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Lord Mark Lunn
(@MarkLunn) reported
from
Belfast, Northern Ireland
@virginmedia I was wondering why I was getting more phone calls to the house and crap phishing emails, now I know the reason 😡
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia Virgin don't seem to offer any kind of resolution to customer problems. Not even a complaints dept phone number.
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a grásta
(@eire_duchess) reported
from
Belfast, Northern Ireland
@virginmedia I’m having some issues singing into your website to check the status of an order for a new mobile phone contract can you please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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17410742 🍊
(@_17410742_) reported
@virginmedia is down again / any type of summer weather & it stops working. It did it constantly a few weeks ago when we had 3 days of summer & now we’ve reached 25c again - it’s once again broken. Shocking service #VirginMedia #virginmediadown
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Mistreated Veteran
(@PunishedVeteran) reported
@virginmedia I replied to the email which reopened the complaint for the second time @LutzSchueler you need to review all call center practices and procedures New systems, policy and training is needed
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CB
(@AzkiCB) reported
@virginmedia @OfficialFPL Worst internet provider to date
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Amelia
(@ameliap40) reported
@virginmedia I have an issue with my hub and need to speak to someone to resolve this - please advise how I do this as going round in circles on your phone number
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Alex Vieru
(@alvieru) reported
@virginmedia I'm fine, I will cancel my direct debit because it feels like you guys are taking money for nothing. I thought if a company can't deliver what they promise I can cancel, I'm not going to be hooked with a £89 bill for nothing.
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Rebecca Holland 🐝
(@Rebecca46768087) reported
@virginmedia I'm really fed up our internet has been slow for the past few weeks.. today keeps disconnecting and coming straight back on but it taking ages to open pages etc is there a fault in the wa11 area
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Owen
(@Owen_Whitee) reported
Virgin media has the most diabolical terrible internet. The fact they even charge one penny is a joke. @virginmedia
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Chef Dee 🇬🇧 (Uk nigerian chef)
(@thebukachef_) reported
@virginmedia hello. I have a seirous problem and I’m tired of calling and emails! I need a broadband and they’ve not given me date since last week, I need it ASAP, what can I do about this I’m so sad
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Ian Brown - New Town Independent.
(@usukgoose) reported
@virginmedia Says there's no fault in the area. Several of my neighbours seem to think there is too. There's no test available on my service according to that link. Kinda fed up of it all now. Many are starting to question whether they will keep virgin
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Bohn
(@BohnFifty) reported
@virginmedia what is going on with my Internet? I'm paying for a service to recieve 100mbps bare minimum and it's barely scratching that, ran a speed test today it's running at 107kbps, Internet has went down over 20 times in the past year I've been with this service, why?🥲🥲🥲