Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 03/01/2026 03:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast TV
United KingdomBelfast Total Blackout
United KingdomBelfast Internet
United KingdomNewtownabbey TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • gemmacaddell86 gemma (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    @virginmedia honestly your customer service is disgrace. your advisor gave false info to get a sale last wk as confirmed by your advisor on my call today, repeatedly put on a silent hold with no signposting so it sounded like been disconnected, blind transferred then systems down

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    .@richardbranson why as a long term @virginmedia customer can new customers get a better deal. I've called and new customers are still getting a better deal and CS can't even give me the same price

  • Dross1114 Ross (@Dross1114) reported from Castlereagh, Northern Ireland

    @virginmedia ITV down, hands down the worst service, awkward user interface, will be moving on from my contract, so expensive for poor service

  • holidaytripper Nish Glandorian Sparrowhawk🍻 (@holidaytripper) reported from Belfast, Northern Ireland

    @G88shaw @divisbhoy On virgin media so don’t have that problem. Maybe these polish women need to change their network provider

  • pmakgreb10 Patrick O Toole (@pmakgreb10) reported from Castlereagh, Northern Ireland

    @virginmedia hi WiFi issues in Belfast. Saying signal strength is very good but no connection. Wired working fine.

  • rcdbek 𝖗𝖊𝖇𝖊𝖈𝖈𝖆 𝖈𝖍𝖆𝖗𝖑𝖔𝖙𝖙𝖊 ✯ (@rcdbek) reported from Belfast, Northern Ireland

    @virginmedia i found out the problem & it’s actually not your fault im so sorry 🤣🙈

  • __tee123 tee 🦕⎊ (@__tee123) reported from Castlereagh, Northern Ireland

    Okay so virgin media seems to be down in my house and O2 is down on my phone... I’m sorry what 😅

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia Broadband is down, called 150 and no fix to Monday. What's up with that. #FirstWorldProblems

  • gemmamcmurray Gemma McMurray 💕 (@gemmamcmurray) reported from Lisburn, Northern Ireland

    @virginmedia Yes, there’s a known issue with the service in the area. Thanks for this.

  • Open_Mind_NI Open Mind NI (@Open_Mind_NI) reported from Newtownabbey, Northern Ireland

    @virginmedia Thinking about that now, no I didnt. Hopefully you can help me out here 🤞

  • acobb403 Aaron Cobb (@acobb403) reported from Lisburn, Northern Ireland

    @d0wn3y @bt_uk Should go with @virginmedia ! They have been buzzing for us. Never had any internet issues and super fast!

  • Swab_1963 Deb McKinney (@Swab_1963) reported from Belfast, Northern Ireland

    @JayneSeckerSky Don't be fooled, this is a poor boy trying to pay his evil ***** landlord who thinks belittling a young girl and throwing her crappy "perfect example of a shit landlord" all over us. Time to change providers @SkyNews Let's all go to @virginmedia

  • McConor535 Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit

  • GibraltarHammer Gibraltar Hammer (@GibraltarHammer) reported from Belfast, Northern Ireland

    Hello @virginmedia new customer here, part of the package was as a sim card never got it been 3 weeks. And can't register or contact virgin mobile. Just want a new SIM card sent out not 17 help pages of nothing

  • davidtacko7 david jackson (@davidtacko7) reported from Newtownabbey, Northern Ireland

    Can't wait to cancel virgin media terrible broadband and wifi

  • msmillerbelfast Suzi (@msmillerbelfast) reported from Belfast, Northern Ireland

    Nice of Virgin Media to show up at 3pm! to fix the service. No Wi-Fi or Broadband again! I could write a book. I could but I couldn't share it. Currently on glider apologising to people who think I'm ignoring them.

  • nadiamurphy17 nadiamurphyy_ 🇬🇧🇧🇧 (@nadiamurphy17) reported from Belfast, Northern Ireland

    Looool as if a manager from @virginmedia has just hung the phone up on me because I was complaining about their broadband 😂 don’t tell a customer it’s gonna b fixed by a certain time if it won’t be. Think I’ll be moving to sky internet now 😊😊😊😊

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @veggiewen @virginmedia @Virgin I've been up and down all day.

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    @virginmedia @RunninOnEmptee Same here...had the problem since this morning!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • markthornley85 MTBRFC85 (@markthornley85) reported

    @virginmedia good evening. I would like make a complaint and resolve an issue on behalf of my mother who is the account holder. Please can you give me email and phone number. My disabled mother has been taken advantage off by YOUR cold callers! Now she can’t avoid her bill!

  • peterhorsley202 Peter Horsley (@peterhorsley202) reported

    @virginmedia I have been unable to work today because of VM overnight changes to broadband. Have spent 1.5 hours on hold to technical broadband support, got through then I need to pass you onto somebody else for a chargeable service to identify your problem, line goes dead!

  • amyyscxtt amy ✨ (@amyyscxtt) reported

    ******* on the phone for an hour with virgin media on hold then they answer and ******* hang up on me 🤬🤬🤬

  • kragedesign Mike Krage (@kragedesign) reported

    @virginmedia terrible broadband service for days, tried online tips/factory reset etc no joy and now on 40.54 mins wait on phone with worst music waiting for some customer service. Ring bells? #exeter

  • AidenW Aiden Walsh (@AidenW) reported

    @virginmedia Hello I am in Twickenham and have had no TV service for the last couple of hours. Your status pages are showing no problem but our Internet seems to be intermittent as well. Any ETA for return of service?

  • tomlikeafox Tomlikeafox (@tomlikeafox) reported

    @SeaThreePeeO @virginmedia Had exactly the same problem with them years ago...their service, both technical AND customer, is garbage. I'll never touch them again

  • bitbytebruno Bruno Cardoso 🇪🇺🇵🇹🇬🇧🏳️‍🌈🐻 (@bitbytebruno) reported

    Called again and at 30 minutes waiting someone picked up the call just to be transferred to the "Technical Services" now waiting again for someone to pick up again. Virgin Media customer service so far = big fat ZERO.

  • OptimistCollier Sarah Collier (@OptimistCollier) reported

    @virginmedia After 62 mins of terrible music waiting for an answer on 0345 4541111 following no broadband for 48 hours (semi self-employed household/need WiFi) and having tried all virgin tips to no avail. Service please or provider change but sensing you don’t care #exeter

  • lee1mansell Lee Mansell (@lee1mansell) reported

    @virginmedia This is the same customer service team that have been ringing me back since sunday, also the same team that hung up on me last night without a call back. Ill be waiting for the ombudsman to follow up for your unacceptable customer service and not waste any more of my time.

  • bitbytebruno Bruno Cardoso 🇪🇺🇵🇹🇬🇧🏳️‍🌈🐻 (@bitbytebruno) reported

    So my question is can you please help one of your customers or do I need to start emailing your CEO and everyone at Virgin Media until I get some help? Is that honestly, I have your service for about a month and all I can say right now is that I hate it.