Virgin Media outages and service status in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, and Crumlin.

City	Problem Type	Report Time
Belfast	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Lauren Blair♥ (@lilmissymoo90) reported 6 minutes ago from Belfast, Northern Ireland

  @virginmedia paid my bill the app says I’ve still something to pay and shows 0.00 this is messed up please help

• 
  Dermdog ☭ (@Dermo1888) reported 7 minutes ago from Belfast, Northern Ireland

  @virginmedia Never mind, send me my deadlock letter

• 
  Conor Huddleston (@Hudd84) reported 14 minutes ago from Belfast, Northern Ireland

  No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.

• 
  Bee (@beezlebum) reported 16 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.

• 
  Andrew Larmour (@larmour_andre) reported 17 minutes ago from Belfast, Northern Ireland

  @virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.

• 
  Margaret Dunlop (@lab_animal) reported 22 minutes ago from Belfast, Northern Ireland

  @virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !

• 
  Tom Keating (@tomdkeating) reported 27 minutes ago from Carryduff, Northern Ireland

  @virginmedia any idea why Broadband and TV are down all day today in BT8?

• 
  Gerry McCrudden (@BeauSooth) reported 29 minutes ago from Belfast, Northern Ireland

  @virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day

• 
  David Phelan (@DavidPMet) reported 32 minutes ago from Lisburn, Northern Ireland

  .@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom

• 
  Robert Andrews (@niscaffolding) reported 36 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia Still no WiFi in the house and no on hold for another 55min today all I need is an engineer out as the boost you keep doing is not working no matter how many times I boos reboot the system? I’m sure an engineer can solve the problem please just send one out.

• 
  Den (@DenMagic) reported 39 minutes ago from Dunmurry, Northern Ireland

  Once again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown

• 
  Sandra Deane (@SMDeane) reported 39 minutes ago from Castlereagh, Northern Ireland

  @virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8

• 
  Den (@DenMagic) reported 40 minutes ago from Dunmurry, Northern Ireland

  Down again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.

• 
  liz (@belfastkoala) reported 44 minutes ago from Belfast, Northern Ireland

  @virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?

• 
  Den (@DenMagic) reported 46 minutes ago from Dunmurry, Northern Ireland

  I wonder how many times today my 'superfast' @virginmedia will slow down and cut off? Lodged complaint and passed it onto BBC Watchdog. #virginmedia

• 
  Mr Ross (@MrRossICT) reported 47 minutes ago from Castlereagh, Northern Ireland

  @virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?

• 
  Sir Bee (@beezlebum) reported 51 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.

• 
  Annie Mc Cartney (@Flomoll) reported 55 minutes ago from Belfast, Northern Ireland

  Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 58 minutes ago from Lisburn, Northern Ireland

  @virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal

• 
  Emmet McDonough-Brown (@EmmetMcDB) reported 59 minutes ago from Belfast, Northern Ireland

  @okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChrisBtw (@ChrisBtw___) reported 4 minutes ago

  Virgin media with the 3rd outage of the week... Cheers ya useless *****!

• 
  Mike B (@BonesE78) reported 7 minutes ago

  @virginmedia SERIOUSLY SORT YOUR ******* INTERNET OUT!!!! I need to talk about my contract ASAP,sick of this **** service!!!

• 
  Kelvin (@KelvinEHughes) reported 8 minutes ago

  @WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.

• 
  Albert Eee (@PtieaPmnepwhwj) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV51 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Gary Adams (@GazzaAdams) reported 10 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have been without service for most of the day, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  CC (@TheRISCHAUS) reported 10 minutes ago

  In the bordering 10 years of having @virginmedia broadband I have never experienced over 5 days of broken internet. In the time I have decided to play GTA online. The internet had the audacity to drop DURING A HEIST FINALE. Diabolical.

• 
  IAmTheSavageSho (@IAmTheSavageSho) reported 11 minutes ago

  @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔

• 
  Tom (Yogi) (@tummyevans) reported 14 minutes ago

  Good old virgin media decided to go down at 7:30 and pull me out the game so cheering the rest of the chums on tonight. We had a swift 3-0 win yesterday hopefully same again tonight 🍑

• 
  Allison🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌻🦔📚 (@bookwormmumof2) reported 15 minutes ago

  @virginmedia It’s been sorted now, four weeks after two men from comex2000 dropped a heavy metal manhole onto our Internet connections You need to sort out your customer service, cause it’s absolutely dreadful. I told them that the 2 men had ruined this connection, but no one took any notice

• 
  Jaspar | 🏒 LGI | 🏳️‍🌈 🏳️‍⚧️ (@JasparColeman) reported 15 minutes ago

  *cries in Virgin Media customer*