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Virgin Media outages and service status in Lisburn, Northern Ireland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Lisburn, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 15, 7:28 PM GMT+1.
  • 81% TV (81%)
  • 14% Internet (14%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in Lisburn come from postal codes BT28 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Belfast, and Lisburn.

CityProblem TypeReport Time
Newtownabbey TV 4 hours ago
Newtownabbey TV 9 hours ago
Belfast Total Blackout 1 day ago
Belfast TV 1 day ago
Newtownabbey TV 1 day ago
Newtownabbey TV 1 day ago

Nearby cities with recent reports

Belfast

20 recent signals

1 day ago
Newtownabbey

8 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • HarbourLord
    Harbour 💚 (@HarbourLord) reported from Belfast, Northern Ireland

    @virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.

  • lilmissymoo90
    Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland

    @virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it

  • beezlebum
    Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.

  • eSean_SZN
    Sean McIlhatton (@eSean_SZN) reported from Belfast, Northern Ireland

    @virginmedia It says no known issues

  • malodoherty
    Malachi O'Doherty (@malodoherty) reported from Belfast, Northern Ireland

    Is anypne else having trouble with @virginmedia or is it just us and oyr crap new #hub4?

  • JoshMainka
    Josh Mainka (@JoshMainka) reported from Belfast, Northern Ireland

    @JohnWant6 @virginmedia I’ve got the same in Belfast BT5, @virginmedia network down, “C133 Network Availability” error

  • deewoodvalemufc
    David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland

    @virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****

  • davmacfc
    Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer

  • EitherWalnut
    Lauren 🐝 (@EitherWalnut) reported from Comber, Northern Ireland

    Assignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭

  • LSRutherford
    Lee Rutherford (@LSRutherford) reported from Whiteabbey, Northern Ireland

    @virginmedia How can I get help with an issue on my V6 box?

  • ASMagency
    @AgentSWhelan (@ASMagency) reported from Belfast, Northern Ireland

    @virginmedia I’ve been on the phone 3 hours already to try and cancel my broadband/tv services and had my mobile phone cut off. Horrendous the time it takes to cancel

  • StripeyMiata
    Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @asa_thorp Virgin Media are worse to cancel, believe me.

  • lennylinfield
    Leonard Totton (@lennylinfield) reported from Belfast, Northern Ireland

    @theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help

  • bertford
    bertford no DMs (@bertford) reported from Newtownabbey, Northern Ireland

    @sabele26 @Kat_Bee_123 @virginmedia Terrible none of them have good customer service, sky's as bad.

  • nadean_ni
    Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?

  • nadean_ni
    Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia @TaylorMod Yes we've checked, the world and its granny knows VM is down in Belfast but this has been since Monday now. Absolutely ridiculous. Cost me a fortune on data when I moved and VM kept getting the addres wrong, was well over a month without the service and this was 2 months ago.

  • niscaffolding
    Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland

    @virginmedia tried for over a week now to sort my WiFi out managed to get talking to one of your guys today who couldn’t fix the problem. I was told he will call back in 30min with nothing can someone HELP?

  • boyd_ar
    Adrian Boyd (@boyd_ar) reported from Jordanstown, Northern Ireland

    @JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.

  • Fionnominal
    Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland

    @virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • markLFC2010
    mark (@markLFC2010) reported

    @virginmedia Sill not working

  • dollynoocat
    Dollynoocat (@dollynoocat) reported

    @virginmedia still getting channel not authorised on some channels following yesterdays issue where all channels not working for a number of hours.

  • follow_the_bear
    Bear Holland (@follow_the_bear) reported

    @virginmedia You should be compensating 33% of daily contract price per day of outage. If not maybe if enough customers group together and approach CISAS then they’ll force you to compensate for loss of service plus interest.

  • SteveJusta
    Steve Justa (@SteveJusta) reported

    @txddyrilxy @virginmedia The ******* ****** my **** up too, bunch of ******* *****!!!

  • AshMarkWillis
    Ashrëy (@AshMarkWillis) reported

    @virginmedia broadband services down in DE65? Can’t even connect to router to check the status

  • Bella_Ciao_Free
    Bella Ciao (@Bella_Ciao_Free) reported

    @virginmedia Im in NG17 all my channels have returned after yesterday's issues but ITV1HD hasn't... Ironically ITV1+1 works but no actual ITV1.

  • Trebor0501
    Bob (@Trebor0501) reported

    @virginmedia when are you going to fix the “watch from start” function?

  • GemmaMurphyxxx
    Gemma Murphy (@GemmaMurphyxxx) reported

    @virginmedia Been off nearly 24 hours. My nannan is elderly and she cant watch anything. She lives alone and pays a lot for this service. Its ridiculous.

  • Ahead18251112
    Alex (@Ahead18251112) reported

    @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

  • StyleConscious
    Style Conscious ✝️ (@StyleConscious) reported

    @virginmedia I need to speak to someone about my account. No one picks up the phone. The app can’t help me.