Virgin Media outages and service status in Lisburn, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 16, 4:25 PM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- TV (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Virgin Media
Virgin Media is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Crumlin, and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Wi-fi | 3 days ago |
|
Belfast
|
Internet | 4 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Sean McIlhatton (@eSean_SZN) reported from Belfast, Northern Ireland@virginmedia It says no known issues
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.
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Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland@virginmedia any idea why Broadband and TV are down all day today in BT8?
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Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland@virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help
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Margaret Dunlop (@lab_animal) reported from Belfast, Northern Ireland@virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !
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Lee Rutherford (@LSRutherford) reported from Whiteabbey, Northern Ireland@virginmedia How can I get help with an issue on my V6 box?
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Sir Bee (@beezlebum) reported from Whiteabbey, Northern Ireland@virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.
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Aaron (@aaronmacn) reported from Belfast, Northern Ireland@virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?
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Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland@virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff
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Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland@virginmedia Still no WiFi in the house and no on hold for another 55min today all I need is an engineer out as the boost you keep doing is not working no matter how many times I boos reboot the system? I’m sure an engineer can solve the problem please just send one out.
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Josh Mainka (@JoshMainka) reported from Belfast, Northern Ireland@JohnWant6 @virginmedia I’ve got the same in Belfast BT5, @virginmedia network down, “C133 Network Availability” error
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?
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Jon (@DarkOldWolf) reported from Belfast, Northern Ireland@staggy_dev @bradley_steve @virginmedia Is it still down for you in east?
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia It may be an issue you're already aware of but it's going on for 3 days now and not even as much as an email to explain why.
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.
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Sandra Deane (@SMDeane) reported from Castlereagh, Northern Ireland@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
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Lauren 🐝 (@EitherWalnut) reported from Comber, Northern IrelandAssignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭
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Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RaşıtAli🇹🇷 (@turklondon2025) reported@virginmedia Im asking you You're supposed to check and tell me Terrible customer service
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Pete McManus (@PeteMcManus) reportedUpdate… @vmbusiness might be the worst company I’ve ever come across for customer service! Stay well away, they will miss-sell you and then ignore you, promise you a call back and ignore you! Unbelievably bad
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Chris Newton (@chrisnewts) reported@virginmedia why is it so difficult to reduce your package. Numerous phone calls and messages and none of your employees can manage to take off items off my package. Please respond before I cancel completely. Appalling customer service.
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simply lee (@thefelourfog) reported@Simon_Whale @virginmedia Virgin was fine for me for the first few years then last 6 months of contract was nothing but issues ,was glad to be rid of them
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DbowNews (@Dbow500) reported@Starlink Exciting times. VIRGIN MEDIA BULLIES NEED KNOCKING DOWN MANY PEGS. MY PREVIOUS CONTRACT STARTED AT £36.. WITHIN 2 YEARS IT ROSE TO £92 FOR A BASIC INTERNET PACKAGE. CONTRACT ENDED I MOVED ASAP. NOT REALISING VIRGIN WERE STILL CHARGING ME, RACKING UP A DEBT. RUINED MY CREDIT SCORE WHEN I REFUSED TO PAY THEM. I OFFERED 50% AND THEY POINT BLANK REFUSED. THE WORST CUSTOMER LOYALTY I'VE EVER DEALT WITH.
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Ewan McLachlan (@original1hanwoo) reported@Simon_Whale @virginmedia Ive been charged by @virginmedia for using a service after I left the property and cancelled everything. Their customer service are so inept that after multiple phone calls etc they still dont understand the situation and have passed the £500 pound charge onto debt collectors.
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Sammy (@Tea_lover99) reported@Simon_Whale @virginmedia They once set me a virgin box that we had never asked for. Then a year later they tried to charge me for it when I closed the account. Never paid (gave it to a friend).
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Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported@virginmedia broadband down again third day in as many weeks it's becoming an unusable service you have my messages from last time
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Temporary Location (@TemporaryLocat1) reported@virginmedia On the virgin media app it says it would be fixed by 17.07 which was over 20 minutes ago and it’s still down, where are the updates on what the problem is and how it will be fixed?
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Dave Rogers (@DaveRogers27) reported@Grimmy01942 @Simon_Whale @virginmedia They did this to me, it was the final straw. I sacked them off and got BT fibre broadband, never looked back.