Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 12/20/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Internet
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi
United KingdomBelfast TV
United KingdomBelfast TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • DenMagic Den (@DenMagic) reported from Dunmurry, Northern Ireland

    I wonder how many times today my 'superfast' @virginmedia will slow down and cut off? Lodged complaint and passed it onto BBC Watchdog. #virginmedia

  • davidannett7 David Annett (@davidannett7) reported from Belfast, Northern Ireland

    @JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there

  • DenMagic Den (@DenMagic) reported from Dunmurry, Northern Ireland

    Once again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help

  • sduffy10 Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • Pacman4370 Paul Hamill (@Pacman4370) reported from Whiteabbey, Northern Ireland

    @virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation

  • Domsball Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.

  • SMDeane Sandra Deane (@SMDeane) reported from Castlereagh, Northern Ireland

    @virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8

  • LSRutherford Lee Rutherford (@LSRutherford) reported from Whiteabbey, Northern Ireland

    @virginmedia How can I get help with an issue on my V6 box?

  • RobertMulligan5 Robert Mulligan (@RobertMulligan5) reported from Belfast, Northern Ireland

    @newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..

  • eSean_SZN Sean McIlhatton (@eSean_SZN) reported from Belfast, Northern Ireland

    @virginmedia It says no known issues

  • bigmaverick1 BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported from Lurgan, Northern Ireland

    @celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!

  • larmour_andre Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.

  • DenMagic Den (@DenMagic) reported from Dunmurry, Northern Ireland

    Down again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.

  • dryder11 Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland

    @virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating

  • Fionnominal Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland

    @virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.

  • Jimmaguire44 Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland

    @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

  • Fionnominal Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland

    @virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.

  • MrRossICT Mr Ross (@MrRossICT) reported from Castlereagh, Northern Ireland

    @virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeross8 Michael Ross (@mikeross8) reported

    @virginmedia No service issues and no issue with the connection from your website, however the issues remain the same. We can’t use more than 1 device at a time

  • safehandsgreen Tom Green (@safehandsgreen) reported

    @ThomasBaversto1 @virginmedia @virginmedia that’s terrible customer service you’re hampering our squads Warzone performance get it sorted!

  • scarfe20051 scarfe2005 (@scarfe20051) reported

    @virginmedia awful customer service, tried ringing on numerous occasions this month due to poor broadband and we have emailed too, phone lines hang up when you finally get through ! #stayconnected

  • Coruscite Rowan 🟨 💙 (@Coruscite) reported

    Is Virgin Media broadband bad still or worth a punt?

  • prattlinggasbag Bella Ciao 🏴 (@prattlinggasbag) reported

    @MichaelRosenYes @virginmedia @virginmedia are notoriously difficult to get hold of. After a year of chasing them down regarding a serious complaint, they ended up refunding us £58 as a "good will gesture" because of lack of communication. Our complaint was never resolved 🙄

  • WillNWatts Will Watts (@WillNWatts) reported

    @virginmedia Hi Bethany. I didn't do anything to our router so not sure what happened. I just wanted to check whether the engineer will see the notes from our chat as Barry may not be able to explain the broadband problem to the engineer

  • AndyTay71 Andy Taylor (@AndyTay71) reported

    @virginmedia Not really- I think it might be to do with having my virgin email address as the username for my virgin media login and my virgin mobile.

  • LJBush Lorraine Jean Bush (@LJBush) reported

    @virginmedia broadband has been down in slough now for 8 days. Every 3 weeks this has happened, what's your problem??

  • garygreenall91 Gary (@garygreenall91) reported

    @virginmedia I want to reduce my package?! So I want help ASAP. Or I’ll just cancel the direct debit!

  • Jedibanana82 Jedi (@Jedibanana82) reported

    @virginmedia No I seng it via your complaint service. It slow doesn't state in your terms and conditions it has to be via written letter or via recorded delivery so do not try and use that excuse on me