Virgin Media Outage Report in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

City	Problem Type	Report Time
Belfast	Total Blackout	19 days ago
Belfast	E-mail	24 days ago
Belfast	Internet	1 month ago
Belfast	Internet	1 month ago
Belfast	TV	2 months ago
Belfast	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  @Ŀ❤ѴE_Antrim (@Love_Antrim) reported 30 seconds ago from Newtownabbey, Northern Ireland

  @virginmedia when is #Glengormley going to have an end to faults with #boardband. This morning again it's down why why why. Can someone tell me is BT @WeAreOpenreach a better service in Newtownabbey...

• 
  Mark Thompson (@MarkAT1985) reported 6 minutes ago from Belfast, Northern Ireland

  @virginmedia Hi, thanks for the response. I have ran a test and showing no issues. The wifi continues to drop out and come back within a few minutes. It happens every few hours or so

• 
  weef (@weeefy) reported 8 minutes ago from Belfast, Northern Ireland

  @virginmedia Virgin don't seem to offer any kind of resolution to customer problems. Not even a complaints dept phone number.

• 
  weef (@weeefy) reported 9 minutes ago from Belfast, Northern Ireland

  @virginmedia what's your number for complaints. There's is no option on the customer services menu

• 
  Daniel Ryder (@dryder11) reported 13 minutes ago from Belfast, Northern Ireland

  Holding for 35 minutes for @virginmedia contact centre to try and find out why my WiFi is down guy finally answers asks my name then hangs up - absolutely furious! #terribleservice

• 
  Jason Brown (@Jay_McB) reported 15 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia No! I have logged onto @primevideouk on another device and it works. So my account is fine. But it's not working on my V6 box and I have missed the first half of the match.

• 
  Oliver McGovern (@Olliemac) reported 17 minutes ago from Carryduff, Northern Ireland

  @stephendevenne1 I found virgin media sports. Must check RTE2. Can’t get it on the Sky Box here. They block the signal.

• 
  mandie omalley (@belfastbabe66) reported 23 minutes ago from Castlereagh, Northern Ireland

  So after keeping me on hold for 53 minutes you just hang up on me, I appreciate your down to a skeleton staff but how rude, is this how @richardbranson is getting money to pay for his failing airway @virginmedia

• 
  Gavin Wilson (@nextofkindler) reported 23 minutes ago from Belfast, Northern Ireland

  @virginmedia We have had new boosters sent out and recently a new hub to try to solve the problems but still they remain unresolved. This situation needs addressed as we are currently paying for a service that we aren’t receiving

• 
  Grainne McKeever (@GGBelfast) reported 34 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia Yes the service was completely down earlier today with no internet access at all.

• 
  a grásta (@eire_duchess) reported 34 minutes ago from Belfast, Northern Ireland

  @virginmedia I’m having some issues singing into your website to check the status of an order for a new mobile phone contract can you please help

• 
  David Sedge (@DavySedge) reported 37 minutes ago from Lisburn, Northern Ireland

  @virginmedia Paying good money for a service that goes mute for no reason . Thanks

• 
  weef (@weeefy) reported 39 minutes ago from Belfast, Northern Ireland

  @virginmedia 3 issues. Virgin tv app slow to log in, doesn't show any of my paid channels. Broadband intermittent this week. Wi-Fi router range is poor in general. No signal in adjoining room.

• 
  Andrew Larmour (@larmour_andre) reported 42 minutes ago from Belfast, Northern Ireland

  @virginmedia brilliant service. Quick call to downgrade package/pause sports 35 mins hold and call just terminates. Bet if I stop paying the what is it £105 a month I’ll be cut off in minutes and phoned constantly for the outstanding money.

• 
  Sean D (@seanddotmedotuk) reported 52 minutes ago from Belfast, Northern Ireland

  @StephenStitt @virginmedia Their customer service team are fairly decent if you give them a call when they are available tomorrow. (They will probably ask you do do everything you've tried yourself though)

• 
  Lord Mark Lunn (@MarkLunn) reported 53 minutes ago from Belfast, Northern Ireland

  @virginmedia I was wondering why I was getting more phone calls to the house and crap phishing emails, now I know the reason 😡

• 
  Andrew Molloy (@AndrewJMolloy) reported 56 minutes ago from Belfast, Northern Ireland

  @virginmedia It’s not working again. Ran the equipment test and it has detected something is wrong. Checked all the cables and no issues there.

• 
  Fiona Patterson (@PattersonFionaA) reported 59 minutes ago from Belfast, Northern Ireland

  @virginmedia we’re all trying to work from home and the internet is down! You’ve got to be kidding! Sort it out please #virginmedia @Andypat3

• 
  Jason Brown (@Jay_McB) reported 59 minutes ago from Newtownabbey, Northern Ireland

  After a poor response from Amazon. @virginmedia I move to Amazon on TV feather than on V6. Have you #virginmedia got any news or explanation for the poor quality of Amazon on VM V6 stb

• 
  tracey cooper (@liltigger74) reported 60 minutes ago from Jordanstown, Northern Ireland

  @virginmedia more time spent this weekend trying to fix your equipment , WiFi has worked for around 8 hrs since Friday . Why do your routers never last

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Brault (@MattyBrault) reported 9 minutes ago

  @virginmedia I don't expect a fault free service but I expect that when there is a fault, we aren't left without Internet for an entire week.

• 
  phillikescustoms (@phillikescustom) reported 12 minutes ago

  @virginmedia is it possible to get a new reuter as my current one is around 10 year old. Tried your help line 1st guy was meant to call us back and never bothered . Weve recently upgraded to 500mb yet are averaging 285 to 310 dowload and just 4.8 upload would new reuter help ?

• 
  bruno legros (@frenchguyinuk) reported 14 minutes ago

  @virginmedia I don't have a clue. But like I said before I will not spoe with someone that out fromt the UK expecially when I hear a woman shooting in a customer in the back when I call early

• 
  MetPlod 👮‍♀️ (@CityCopMPS) reported 14 minutes ago

  @virginmedia I can send text/phone calls, its the data that’s not working

• 
  Leisha O'Brien (@LeishaOBrien10) reported 16 minutes ago

  @virginmedia I'd like to make a complaint about your appalling customer service please.

• 
  Matthew Perren (@barcodezebrrr) reported 24 minutes ago

  @virginmedia Nope! It’s gone down again. Come on! Sort it out!

• 
  Sinokey (@Sinokey2) reported 25 minutes ago

  @virginmedia I just want to speak to someone and not a ****** bot, this is absolutely ridiculous. You want to take my money but won’t even send me a welcome email to set up my account? I need help and none of your solutions are even coming close to a resolution.

• 
  Vesper After Dark 🏳️‍⚧️ | Chaotic Arc (@VesperCorey) reported 29 minutes ago

  @virginmedia why is is so hard to find out how to replace a broken broadband hub??? My cats a d*ck and pulled out and snapped off the little screw bit that connects the house to the WiFi so now we need a new box! And I can't figure out for the life of me how!!!

• 
  Grrooves 💚 (@grrooves) reported 29 minutes ago

  @Dave0ufc Network. Certainly in Plymouth and every place I've been outside its been shocking. My son has a free @virginmedia unlimited Sim card (which uses O2) and even that is rubbish. So much so, we've considered switching him to another network. And that's a free one!!!

• 
  Duncan P⭐️⭐️ (@duncanpemberton) reported 30 minutes ago

  @virginmedia is there a problem with the app. Downloaded and it won’t accept my password & refuses to allow you to change password