Virgin Media outages and service status in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Belfast, and Crumlin.

City	Problem Type	Report Time
Newtownabbey	Internet	8 days ago
Belfast	Wi-fi	10 days ago

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Adrian Boyd (@boyd_ar) reported 5 minutes ago from Jordanstown, Northern Ireland

  @JAcheson_Eng @virginmedia I’m sure they all have issues at some point although I’ve had Sky Fibre Broadband and it’s been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.

• 
  Nadean (@nadean_ni) reported 11 minutes ago from Belfast, Northern Ireland

  @virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.

• 
  Malachi O'Doherty (@malodoherty) reported 11 minutes ago from Belfast, Northern Ireland

  Is anypne else having trouble with @virginmedia or is it just us and oyr crap new #hub4?

• 
  Harbour 💚 (@HarbourLord) reported 13 minutes ago from Belfast, Northern Ireland

  @virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.

• 
  Gareth O’Hare (@GarethOHare3) reported 17 minutes ago from Belfast, Northern Ireland

  @virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help

• 
  Jim Maguire (@Jimmaguire44) reported 17 minutes ago from Lurgan, Northern Ireland

  @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 19 minutes ago from Lisburn, Northern Ireland

  @virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company

• 
  Bee (@beezlebum) reported 23 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.

• 
  Trevor Killeen (@TrevorAKilleen) reported 30 minutes ago from Belfast, Northern Ireland

  Yet a new LOW in crappy “customer service” from @Virginmedia - letter saying they have been trying to contact me (still waiting for a callback from 26/8/20) no attempts made and to text a number to get someone to contact me ...... guess what an automated system that gets

• 
  David Simpson (@deewoodvalemufc) reported 31 minutes ago from Belfast, Northern Ireland

  @virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****

• 
  Dominic Bryan (@Domsball) reported 32 minutes ago from Belfast, Northern Ireland

  @virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.

• 
  Martin Moore (@Liver4breakfast) reported 34 minutes ago from Belfast, Northern Ireland

  @virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.

• 
  Fionntán BP Clarke. (@Fionnominal) reported 38 minutes ago from Belfast, Northern Ireland

  @virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.

• 
  Robert Andrews (@niscaffolding) reported 39 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia Connection is terrible it was working when first put in but you had damage at a location that you fixed now it’s not working the TV or the kids can’t get online

• 
  Angelina Fusco (@FuscoTV) reported 40 minutes ago from Belfast, Northern Ireland

  Dreadful #biz service @virginmedia all day and evening. To add to the problem @ITVX also stuttering

• 
  Nadean (@nadean_ni) reported 41 minutes ago from Belfast, Northern Ireland

  @virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.

• 
  Den (@DenMagic) reported 48 minutes ago from Dunmurry, Northern Ireland

  Once again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown

• 
  David Phelan (@DavidPMet) reported 50 minutes ago from Lisburn, Northern Ireland

  @virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.

• 
  Richard Collins (@DrRichCollins) reported 51 minutes ago from Castlereagh, Northern Ireland

  @virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for

• 
  Daniel Ryder (@dryder11) reported 56 minutes ago from Belfast, Northern Ireland

  @virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Teds (@Tedtalks13) reported 12 minutes ago

  @SecGenNATO in these @s that aren’t to be declared in another function. 1. What date did that energy firm sign a declaration that has specific requirements to be a NATO partner 2. What date did the cpr 7 become crown stamped sealed. 3. What dates did the directors change in uk versus eu main AGM board I have a list of merger acquisitions across uk in the pensions, insurances (including my business insurance tapped up of falcon yet the banking direct into HCC international that remained in place all through partial legal drafting while the initial public sector money was positioned for the demo of my software prototype The banks tsb no reason in their divorce with Lloyd’s; Lloyd’s business 2017 not notifying closure of account; of three partnership managers inside the bank of three different companies; my start up handed defined beyond the “risk assessment of the innovation. Partnering to further develop on the point of rejecting 100k of additional public sector money” (I rejected with ******* good reason) 2017/2018 there was a positioning error and error transfer of Lower court into not civil was positioned for intellectual court. 2018 had discussion re moving the asset of the house I rented (that had first entry in March 2015 while I was in cork for three days and my tsb banking removed off my desk in how I visually place materials in what is suppose to of been a secure save private letting). My dog was safe that short period as it was with a female and her dog. IN THAT period I was in business courts Northampton on written using Supreme Court high seat colour and symbols on documents; more than 13 case numbers (while others thought I was in some kind of gym bet! Get a life idiots) In that period I had also processed beyond the origin start of the system restructure; before I changed from virgin media WiFi domestic to ee business broadband; The click on inotes of the demo was clicked on the iPhone 6 that became a dispute in the old bullring of apple upstairs and VM downstairs where I asked for them to collect the phone after apple technical stated the cloud photos had been breached; (deleting the beginning of my work and my personal pictures of my not a pet.) apple Provided myself a new phone based on that. I then purchased an iPhone OFF AMAZON; where the ip of that and serial is on the box. these boxes and phones have gone missing however the iCloud records all that;; including the signalling through VM platforms (that lease from Bt ) ee platforms ( that became owned byBT and not a matter of bribery to use “all claims) and then the BT business that I kept running post eviction for the reason of security before they developed after many emails And calls from me (sound headset ) the vulnerable protection function they have developed. In these is another service level agreements that’s appearing in text words in NhS and charity banners. I recieved an email recent from NatWest claiming on the 1st of October 2026 to the October of 2025 that they can close an account if they choose fo no reason; Within these dates is Covid two credit ref agencies and three brokerage platforms Pre being procured into the comp house and dwp integration of proof and verifications. In all this period there is no social life, yet a lot of documents wrote and attachments in emails. I am aware that in uk some platforms that claim to contact manage can clone a companies email or persons and respond while the origin never receives the origin; I am being beyond mentally abused over the efficiency in the reason of enhanced . I have a legal right to be recompensed to live in a hotel be near my doctors and do small amounts that become and can become global work tasks What’s the issue; as the local aspect caused damages for everyone a small handle of people

• 
  Militia Matt (@DrealSMAK) reported 13 minutes ago

  @PaulTurner140 @virginmedia Oh I know this. I did DM and they’ve given some instructions. If those don’t work I’ll be gone. Can’t be paying for rubbish service

• 
  This is me 🧶 (@Margymoo) reported 15 minutes ago

  @virginmedia need help, this online #whattsapp group is dire

• 
  Del 🌈 (@derrickca) reported 16 minutes ago

  @virginmedia WiFi has crashed out 3 times already this morning. The service is appalling. Trying to do some really vital work. Rebooted 3 times now. Getting seriously peed off 🤬

• 
  Iestyn T Davies (@iestyntdavies) reported 16 minutes ago

  Frankly @virginmedia we just want to ditch our contract with you as your service is so poor. Let’s get us to @skytv or @EE instead

• 
  Dan Kitwood (@dkitwood) reported 18 minutes ago

  @virginmedia @virginmedia Shall I start posting screengrabs of the conversation I had with your customer service representative on here? Or are you going to reply?

• 
  (tez7n2) (@MickeyDN7) reported 19 minutes ago

  @SkySports @virginmedia your red button sports stream is ******* **** ...and you wonder why people are using IPTV !!!! Robbing bastards taking money off customers and giving a **** service back

• 
  It's Ahmad (@AhmadX_Official) reported 20 minutes ago

  In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.

• 
  Lynne (@ljbrameld) reported 25 minutes ago

  @RichardMorrow10 @virginmedia You’ll be lucky. I left them & changed Broadband company. They said I was due credit & would send a cheque (cheque 🥴). Still waiting. Bet it never arrives.

• 
  Trevor Hambley (@1bigtrev) reported 30 minutes ago

  @biggle1908 I changed to Virgin media for that same reason. Very happy customer.