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Virgin Media service status in Lisburn, Northern Ireland

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

CityProblem TypeReport Time
Belfast TV 17 hours ago
Belfast Total Blackout 21 days ago
Belfast E-mail 26 days ago
Belfast Internet 1 month ago
Belfast Internet 1 month ago
Belfast TV 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • Domsball
    Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia It was showing a fault this morning but it now tells me everything is fixed. However the WiFi continues to come and go ever few minutes. I have reset twice but there is still a problem ongoing from 10.00 last night.

  • rnelson7271
    Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia no difference still no service. looking now at changing provider for all 4 in household.

  • seanddotmedotuk
    Sean D (@seanddotmedotuk) reported from Belfast, Northern Ireland

    @StephenStitt @virginmedia Their customer service team are fairly decent if you give them a call when they are available tomorrow. (They will probably ask you do do everything you've tried yourself though)

  • rnelson7271
    Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue

  • belfastbabe66
    mandie omalley (@belfastbabe66) reported from Castlereagh, Northern Ireland

    So after keeping me on hold for 53 minutes you just hang up on me, I appreciate your down to a skeleton staff but how rude, is this how @richardbranson is getting money to pay for his failing airway @virginmedia

  • PattersonFionaA
    Fiona Patterson (@PattersonFionaA) reported from Belfast, Northern Ireland

    @virginmedia we’re all trying to work from home and the internet is down! You’ve got to be kidding! Sort it out please #virginmedia @Andypat3

  • MGR1980
    Rossi's Rovers (@MGR1980) reported from Belfast, Northern Ireland

    @virginmedia evening, I was wondering if you could help, we received ourr starter package but the account needs activated, tried the text number but haven’t received a call back. My wife is a nurse and we have two small children and have been without internet for a few days now.

  • Chlochlo2234
    Chloé (@Chlochlo2234) reported from Lisburn, Northern Ireland

    @virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP

  • larmour_andre
    Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @virginmedia brilliant service. Quick call to downgrade package/pause sports 35 mins hold and call just terminates. Bet if I stop paying the what is it £105 a month I’ll be cut off in minutes and phoned constantly for the outstanding money.

  • d_pelissier
    David Pelissier (@d_pelissier) reported from Belfast, Northern Ireland

    @virginmedia another weekend, another outage... If that's to be the new normal, then perhaps your competitors will be better at handling it. #NoWiFi

  • essv28
    Ellen (@essv28) reported from Dundonald, Northern Ireland

    @virginmedia answer your phones please... my vulnerable parents want to cancel their sports channel as you can imagine £££s are tight now but they can’t get through... please advise

  • MGR1980
    Rossi's Rovers (@MGR1980) reported from Belfast, Northern Ireland

    @virginmedia evening, we recieved our quick start package but the account needs to be activated. We have two young kids and have been a few days without service. I have used the text service but haven’t received a call back.

  • GGBelfast
    Grainne McKeever (@GGBelfast) reported from Newtownabbey, Northern Ireland

    @virginmedia Yes the service was completely down earlier today with no internet access at all.

  • Chlochlo2234
    Chloé (@Chlochlo2234) reported from Lisburn, Northern Ireland

    @virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.

  • MarkAT1985
    Mark Thompson (@MarkAT1985) reported from Belfast, Northern Ireland

    @virginmedia Hi, thanks for the response. I have ran a test and showing no issues. The wifi continues to drop out and come back within a few minutes. It happens every few hours or so

  • MarkLunn
    Lord Mark Lunn (@MarkLunn) reported from Belfast, Northern Ireland

    @virginmedia I was wondering why I was getting more phone calls to the house and crap phishing emails, now I know the reason 😡

  • Domsball
    Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia To say your service is patchy at the moment would be generous.

  • Domsball
    Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia Wish I could tell you it was better. But the internet is going on and off every few minutes. The service has been good for the last couple of months but since yesterday evening it has been terrible. Sorry.

  • Bluebird_7777
    Bluebird (@Bluebird_7777) reported from Belfast, Northern Ireland

    @virginmedia I've been trying to get thru on the phone since good Fri my multiroom box is broke it makes a squealing noise checks have been done an still dossnt work I need a new box but can't get to speak to someone wat can I do im paying for a service I can't use

  • lorenshanxn
    LAUREN SHANNON (@lorenshanxn) reported from Belfast, Northern Ireland

    @fashiontrain @virginmedia This is why I left them never got the internet speeds they promised the whole time I was with them

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sallymunden1
    sallymunden (@sallymunden1) reported

    @virginmedia that's fine but I'm wanting to know why engineers havent bothered turning up for 3 appointments - Fri 7th, Sat 8th and Mon 10th October - there was no problems with your systems then???? so in that respect my broadband services are affected in that Virgin havent supplied a 1/2

  • FabLivMums
    A Liverpool Mum (@FabLivMums) reported

    @virginmedia I would like to get official cancellation from virgin received the compensation promised received and return of the equipment and end of email threatening about non payment (for a service I no longer have

  • andyg81
    Andy Golds (@andyg81) reported

    @virginmedia @letsdigit Service status is not working so why keep telling people to check it just tell us the service is faulty

  • GeorgeOosthuiz6
    George Oosthuizen (@GeorgeOosthuiz6) reported

    @virginmedia guys messaged 3 times now and no response, I have no Internet and have no idea if the fault is with my router or if Internet is down in my area, customer services said they can't help me as their systems are down and I can't work without the wifi

  • barmansandip
    Sandip Barman (@barmansandip) reported

    No broadband for over two hours in HD3 4EF and no way to check service status, when will services be restored @virginmedia

  • scousenicky78
    Nicky Headley (@scousenicky78) reported

    @virginmedia are there issues in the LE5 2 area? Our TiVo box keeps restarting on its own - 5 times in the space of 90mins this morning 🙄. Tried doing the online test and it just keeps saying “can’t run a test right now”.

  • Lolly_ThePop
    Lolly (@Lolly_ThePop) reported

    @virginmedia Hi! Are you able to confirm to me that there are works going on affecting the broadband in DL1 4 please? The wifi at the mo is shockingly bad/practically non existent. I can’t get to talk to anyone on the phone…as usual 😖 Thank you.

  • cazwest1982
    Caroline stevens (@cazwest1982) reported

    @BoboJess_ @virginmedia My mom and dad are having three same issue with there's this is definitely to do with virgin on their end

  • mrmallon
    mr mallon (@mrmallon) reported

    @virginmedia And I already told you that the service line said there were no problems.

  • andyg81
    Andy Golds (@andyg81) reported

    @BoboJess_ @virginmedia Same here and when you call uo they send a text to a link that does work rubbish service