Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
TV | |
| Belfast |
Total Blackout | |
| Belfast |
Internet | |
| Newtownabbey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Robert Mulligan
(@RobertMulligan5) reported
from
Belfast, Northern Ireland
@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia your broadband is a heap of **** . Cakesmackers
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Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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Sean McIlhatton
(@eSean_SZN) reported
from
Belfast, Northern Ireland
@virginmedia It says no known issues
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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Sandra Deane
(@SMDeane) reported
from
Castlereagh, Northern Ireland
@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
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Jennifer McKiernan
(@_JennyMcKiernan) reported
from
Belfast, Northern Ireland
@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
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Leonard Totton
(@lennylinfield) reported
from
Belfast, Northern Ireland
@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
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Jane Emir Holohan
(@JaneHolohan) reported
from
Belfast, Northern Ireland
@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
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David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Reading
(@NatalieReading4) reported
@virginmedia It's not technical you have just cut off my land line how hard is it to get any help with your company it's an absolute joke
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Alexandria Ntereka
(@AlexandriaNter1) reported
@virginmedia virgin media forcefully forcing their service on me after cancellation. Someone please advise
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Gemma Mae
(@gemm_ace) reported
@virginmedia internet down again! 😩
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Alexandria Ntereka
(@AlexandriaNter1) reported
@virginmedia Virgin media are an extremely bad service network. After canceling my broadband service.they have forcefully sold me a package I do not want and have not consented to. Been calling them and no help what's so ever.. just hours on end of being put on hold!
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Radha.M
(@Radha_Mystery) reported
@virginmedia is there a customer service email that I can contact? I have been on hold for over an hour! Which isn’t ideal when trying to resolve an issue for my grandparents while in lockdown......#help
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Ben Dawson
(@awesomedawson1_) reported
Please if you are considering signing up to @virginmedia take my advice do not. Piss poor service and even poorer customer service. Thankfully we can cancel our contract due to a price increase!
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Liverpool4life🏆🏆🏆🏆🏆🏆
(@King_Salah_) reported
@virginmedia @liamhere Your customer service is appalling... been waiting on hold for over 1 hour
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Iain Thomson
(@ithomso) reported
@virginmedia this applies to you and other companies. Using "covid has closed our call centres" is no longer an excuse for stupid wait times when we've been like this for 9 months.
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Tracie
(@TracieMSullivan) reported
@virginmedia I have now sent in a complaint which can take up to 28 days to investigate which is not helpful when trying to give 30 days notice. So disappointed with the service from Virgin
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liam
(@liamhere) reported
@virginmedia @richardbranson my my elderly disabled parents have now been left with a phone line that doesn't work so they can't contact anyone,after your engineers messed up their line again.... Only to be told they will come tomorrow to fix your error.... Not good enough!!