Virgin Media outages and service status in Lisburn, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- Wi-fi (67%)
- Internet (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Belfast, and Crumlin.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey
|
Internet | 12 days ago |
|
Belfast
|
Wi-fi | 14 days ago |
Community Discussion
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Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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@AgentSWhelan (@ASMagency) reported from Belfast, Northern Ireland@virginmedia I’ve been on the phone 3 hours already to try and cancel my broadband/tv services and had my mobile phone cut off. Horrendous the time it takes to cancel
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Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland@virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer
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Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland@philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!
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Den (@DenMagic) reported from Dunmurry, Northern IrelandI wonder how many times today my 'superfast' @virginmedia will slow down and cut off? Lodged complaint and passed it onto BBC Watchdog. #virginmedia
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.
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Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported from Dunmurry, Northern Ireland@martinmcnally53 @virginmedia I’ve been with @virginmedia for nearly 15 years but will be changing at the end of the contract time in March. Terrible service. Basically taking money for nothing
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Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland@virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating
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Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia @TaylorMod Yes we've checked, the world and its granny knows VM is down in Belfast but this has been since Monday now. Absolutely ridiculous. Cost me a fortune on data when I moved and VM kept getting the addres wrong, was well over a month without the service and this was 2 months ago.
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Johnny Hamilton (@SwissKrono_JH) reported from Belfast, Northern Ireland@virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles
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Mr Ross (@MrRossICT) reported from Castlereagh, Northern Ireland@virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia It may be an issue you're already aware of but it's going on for 3 days now and not even as much as an email to explain why.
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Lauren 🐝 (@EitherWalnut) reported from Comber, Northern IrelandAssignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?
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Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland@virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true
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Sean McIlhatton (@eSean_SZN) reported from Belfast, Northern Ireland@virginmedia It says no known issues
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Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland@asa_thorp Virgin Media are worse to cancel, believe me.
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Jennifer McKiernan (@_JennyMcKiernan) reported from Belfast, Northern Ireland@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
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Rob Tuomey 👑 (@RobTuomey) reported from Belfast, Northern Ireland@virginmedia I’m unable to get any internet on my phone. I’ve had to log on to wifi to send this tweet. Is there something happening with the network at the moment?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Shama Junejo (@ShamaJunejo) reportedThere is no WiFi service since yesterday in South Croydon @virginmedia and no one is providing information that when it will be restored. You are the worst broadband provider in the area with pathetic customer service.
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Caitlin (@ca100593) reported@virginmedia my internets not been working for days and neighbours in my area having same issue , glasgow area G76 is this issue being dealt with?
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.Bad (@Badmufc) reportedHey @virginmedia My nets been down since 10 o'clock last night got any information on anything at MK42 8TS. Can't even make a phonecall to VM 😭
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John Bhoy Walton (@walton_bhoy) reported@virginmedia 33 mins on the phone to be told the engineer who was out on 24/072026 did not fix my issue but told me it was shocking really bad
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simon withers (@KalEl_WBS) reported@virginmedia I’m tired of repeating myself, I’ve sent multiple DMs to you and you never reply.
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propper klopper (@gilesy10982) reported@miked36 @virginmedia No problem at all 👍🏻
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John Bhoy Walton (@walton_bhoy) reportedNow my Internet has completely went from being intermittent to nothing 2nd engineer visit and to quote your call operator a "more skilled engineer " this time. Apologies in my dm doesnt stop money coming my bank for a bad service. @virginmedia
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Lynne Harper (@LynneHa33713143) reported@andyburnham Just keep issuing massive fines to these companies like you did with Virgin Media until these companies make it much less complicated to cancel their subscriptions.
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Ian Davies (@IDavies1979) reported@biggle1908 There Internet is faster but Virgin media are a nightmare to deal There by far the worst of all the platforms
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🦐THE Lexi! (@HSTSKaczynski) reported@0kbps i got my internet bill cut in half for the exact same speeds just by calling up the scottish line of virgin media and the guy immediately like "yeah mate i can offer you this deal instead" lmao. internet companies are such a damn joke