Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 12/03/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Belfast and Lisburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewtownabbey Wi-fi
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • mfearonmusic Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.

  • _JennyMcKiernan Jennifer McKiernan (@_JennyMcKiernan) reported from Belfast, Northern Ireland

    @virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?

  • seansteenson Sean Steenson (@seansteenson) reported from Belfast, Northern Ireland

    Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia

  • Pascalstil Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland

    @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

  • deewoodvalemufc David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland

    @virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****

  • JaneHolohan Jane Emir Holohan (@JaneHolohan) reported from Belfast, Northern Ireland

    @virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?

  • ianmoran Ian Moran (@ianmoran) reported from Belfast, Northern Ireland

    So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues

  • lilmissymoo90 Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland

    @virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)

  • deewoodvalemufc David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland

    @virginmedia your broadband is a heap of **** . Cakesmackers

  • DrRichCollins Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal

  • Pascalstil Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland

    @virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you

  • mfearonmusic Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.

  • mfearonmusic Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company

  • bobobalti Bobo Balti 🎩 (@bobobalti) reported from Belfast, Northern Ireland

    @br_Fk5 @virginmedia Having same issue with Sky at in laws.

  • jazzyrath3 Jazzyspurs (@jazzyrath3) reported from Castlereagh, Northern Ireland

    @virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.

  • mfearonmusic Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia

  • DrRichCollins Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.

  • DrRichCollins Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bizzarebird Bizzarebird (@bizzarebird) reported

    @virginmedia Why? Why do I need parental control when I don't have children??? Stupid

  • maz92_vr46 maria bridges (@maz92_vr46) reported

    @virginmedia It’s been checked many times, it seems to be an issue with our line that’s started recently, can we have someone to check out the hub ? We have just renewed our contract but are in the cooling off period and will leave if it’s not sorted

  • jordan01_LFC Jordan (@jordan01_LFC) reported

    @virginmedia As usual says no known issues but there's definitely issues as its been going off all day now for past week or so

  • milt57j Milton Shaw (@milt57j) reported

    @virginmedia this is the last straw !!!! Internet very slow. I’m moving to BT. Not good enough. I’m loosing money. I need to get in touch with my clients in USA !!!!. BR1 area. 🤬🤬🤬🤬🤬

  • KarlHansford karl hansford (@KarlHansford) reported

    @virginmedia my Wi-Fi has randomly started saying my password is incorrect but I haven’t changed it ? Also my Wi-Fi pods have completed stopped connecting to my hub as a result. Online service checker doesn’t state any issues on my area. Currently hard resetting my router

  • acefaceaaron aaron yates (@acefaceaaron) reported

    @virginmedia No disrespect but I really cant be bothered like I said been in work since 4 this morning, the screen has changed and is saying no signal now

  • bedfordblue968 noel shaw (@bedfordblue968) reported

    @virginmedia so last month spent 20 mins talking to an idiot you employ to downgrade services. Guess next week it is 20 mins with another idiiot.

  • alcomatt spiry2sick (@alcomatt) reported

    for the 2nd night in a row @virginmedia broadband speeds are down to abysmal 2-3Mbps in #Croydon area. Customer services knows of no fault, engineer will be despatched ... Wednesday . What a shambles. For the amount of money I pay them, disgusting service.

  • swinders Stephen Swindley (@swinders) reported

    @virginmedia I understand the property already takes Virgin Media service. Just had my call terminated by yourselves without being able to speak to anybody, this is not funny. How can I let you know I am moving so I can give you enough notice so I can have service at my new property?

  • Faye_Louise_T 🖤 Faye ♠️ (@Faye_Louise_T) reported

    @virginmedia No thanks I’d rather you send someone out to look at the crap equipment and try to fix it for me since I pay you for a service you aren’t really providing.