Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 01/13/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomNewtownabbey TV
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Internet
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • Fionnominal Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland

    @virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.

  • eSean_SZN Sean McIlhatton (@eSean_SZN) reported from Belfast, Northern Ireland

    @virginmedia It says no known issues

  • sduffy10 Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • mfearonmusic Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.

  • deewoodvalemufc David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland

    @virginmedia your broadband is a heap of **** . Cakesmackers

  • DrRichCollins Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help

  • DrRichCollins Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation

  • mfearonmusic Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.

  • Fionnominal Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland

    @virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.

  • SMDeane Sandra Deane (@SMDeane) reported from Castlereagh, Northern Ireland

    @virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8

  • mfearonmusic Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia

  • deewoodvalemufc David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland

    @virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****

  • _JennyMcKiernan Jennifer McKiernan (@_JennyMcKiernan) reported from Belfast, Northern Ireland

    @virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?

  • DrRichCollins Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for

  • RobertMulligan5 Robert Mulligan (@RobertMulligan5) reported from Belfast, Northern Ireland

    @newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..

  • JaneHolohan Jane Emir Holohan (@JaneHolohan) reported from Belfast, Northern Ireland

    @virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?

  • lennylinfield Leonard Totton (@lennylinfield) reported from Belfast, Northern Ireland

    @theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story

  • davidannett7 David Annett (@davidannett7) reported from Belfast, Northern Ireland

    @JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • emmasnosey emma appleton 🇬🇧 (@emmasnosey) reported

    FFS @virginmedia why do you make it so IMPOSSIBLE for a customer to sign into their account!! @O2 😡😡

  • BabsD100 Babs (@BabsD100) reported

    @virginmedia Hi virgin media. Can you let me know what it takes to actually get a service that works. I’ve logged on/emailed/called /promised call back /requested engineer and put in a complaint. Still nothing. Overpaying for a service that doesn’t work. Shocking service

  • BabsD100 Babs (@BabsD100) reported

    @virginmedia Hi virgin media. Can you let me know what it takes to actually get a service that works. I’ve logged on/emailed/called /promised call back /requested engineer and put in a complaint. Still nothing. Overpaying for a service that doesn’t work. Shocking service

  • BabsD100 Babs (@BabsD100) reported

    @virginmedia Hi virgin media. Can you let me know what it takes to actually get a service that works. I’ve logged on/emailed/called /promised call back /requested engineer and put in a complaint. Still nothing. Overpaying for a service that doesn’t work. Shocking service

  • ifellonithonest Andy Bryson (@ifellonithonest) reported

    @virginmedia this is the second time in a fortnight that there has been a total outage in my area and the third time since I started with your service in the summer. The service you provide is woeful and I wish I had never left Sky.

  • BabsD100 Babs (@BabsD100) reported

    @virginmedia Hi virgin media. Can you let me know what it takes to actually get a service that works. I’ve logged on/emailed/called /promised call back /requested engineer and put in a complaint. Still nothing. Overpaying for a service that doesn’t work. Shocking service

  • Michael37822549 the farting cow (@Michael37822549) reported

    Can someone please from @O2 give me a number i can actually speak to someone on about a @virginmedia mobile contract i have the help.line keeps wanting to send a text........i cant receive texts so going round in circles very frustrating

  • BabsD100 Babs (@BabsD100) reported

    @virginmedia Hi virgin media. Can you let me know what it takes to actually get a service that works. I’ve logged on/emailed/called /promised call back /requested engineer and put in a complaint. Still nothing. Overpaying for a service that doesn’t work. Shocking service

  • aparkinson65 @aparkinson65 (@aparkinson65) reported

    @O2 laughable behaviour. Brake the agreement with OFCOM, say we can leave, I contact the team tonight at 747pm and they say “sorry, we’re closed - out hours of business close at 10pm”. Shocking bad business. I blame your merger with @virginmedia

  • JohnChuckles John Chuckles Simpson (@JohnChuckles) reported

    @virginmedia My Sister in law has now been waiting since July for a refund, because Virgin Media don't supply any service where she has moved. She has sent proof that she has moved. She phoned and was told she had to wait over a month for the refund. It's an absolute disgrace