Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 02/05/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Total Blackout
United KingdomBelfast Internet
United KingdomNewtownabbey TV
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Internet
United KingdomBelfast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • bigmaverick1 BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported from Lurgan, Northern Ireland

    @celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!

  • RobertMulligan5 Robert Mulligan (@RobertMulligan5) reported from Belfast, Northern Ireland

    @newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..

  • DenMagic Den (@DenMagic) reported from Dunmurry, Northern Ireland

    Down again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help

  • larmour_andre Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.

  • MrRossICT Mr Ross (@MrRossICT) reported from Castlereagh, Northern Ireland

    @virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?

  • aaronmacn Aaron (@aaronmacn) reported from Belfast, Northern Ireland

    @virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?

  • LSRutherford Lee Rutherford (@LSRutherford) reported from Whiteabbey, Northern Ireland

    @virginmedia How can I get help with an issue on my V6 box?

  • dryder11 Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland

    @virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating

  • Domsball Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.

  • davidannett7 David Annett (@davidannett7) reported from Belfast, Northern Ireland

    @JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there

  • DenMagic Den (@DenMagic) reported from Dunmurry, Northern Ireland

    I wonder how many times today my 'superfast' @virginmedia will slow down and cut off? Lodged complaint and passed it onto BBC Watchdog. #virginmedia

  • malodoherty Malachi O'Doherty (@malodoherty) reported from Belfast, Northern Ireland

    Is anypne else having trouble with @virginmedia or is it just us and oyr crap new #hub4?

  • eSean_SZN Sean McIlhatton (@eSean_SZN) reported from Belfast, Northern Ireland

    @virginmedia It says no known issues

  • RobTuomey Rob Tuomey 👑 (@RobTuomey) reported from Belfast, Northern Ireland

    @virginmedia I’m unable to get any internet on my phone. I’ve had to log on to wifi to send this tweet. Is there something happening with the network at the moment?

  • sduffy10 Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • Jimmaguire44 Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland

    @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

  • DenMagic Den (@DenMagic) reported from Dunmurry, Northern Ireland

    Once again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown

  • Pacman4370 Paul Hamill (@Pacman4370) reported from Whiteabbey, Northern Ireland

    @virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ollieblunn blunners1 (@Ollieblunn) reported

    @virginmedia Yes, I've been on this list for 5 years. Don't understand why you can't come down our road.

  • creusebelle Kerry Miller (@creusebelle) reported

    @virginmedia I tried to make a complaint with your call centre last night only to be told that I can't unless I gave them my bank details?!! You have incorrectly started negatively reporting on my credit file and when I did get through to a manager, he admitted it was a mistake!

  • paul_bollox Paul bollox (@paul_bollox) reported

    @nicole_gernon @VirginMediaNews I done see virgin media reporting on a much more serious issue. Like the low life’s smashing all round them and attacking others in city west Wonder why that is. You spineless lot of shithouses

  • lexii1980 Alex Hajipavlis (@lexii1980) reported

    Virgin media r the worst company ever! Tried to make a deal with them n they still wasn't any cheaper so I left n went with ee/bt

  • pubwiki_co_uk Kevan (@pubwiki_co_uk) reported

    I have been missold broadband by Virgin Media. The speeds they promise are lies, and they have turned off the out of hours support and are generally a rubbish company to buy internet service from - where the hell is their 100 metre sprinter Usain Bolt in all of this?

  • emmaf1992 Em Fisher (@emmaf1992) reported

    What a surprise @virginmedia is down again. Every single day my Wi-Fi bogs out. If I lived in the sticks I might understand but I live in a town!! If my broadband only works 60% of the time. Why am I paying 100% of my bill???!!!

  • pubwiki_co_uk Kevan (@pubwiki_co_uk) reported

    I have been missold broadband by Virgin Media. The speeds they promise are lies, and they have turned off the out of hours support

  • pubwiki_co_uk Kevan (@pubwiki_co_uk) reported

    I have been missold broadband by Virgin Media, useless and crap service. So where the hell is their 100 metre sprinter Usain Bolt in all of this?

  • stephaniegavan Stephanie Gavan (@stephaniegavan) reported

    @virginmedia have been without internet for 24 hours now. All arrears paid and despite being told it would be switched back on between 20 mins and 2 hours there’s still no connection. Can you urgently help.

  • dekw Derek Watson (@dekw) reported

    @virginmedia we have no service… after multiple calls, keep being told it’s a postcode issue but neighbours are fine and support won’t listen. Coincidence City Fibre started work in our street when service stopped?