Virgin Media outages and service status in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

City	Problem Type	Report Time
Belfast	Internet	11 hours ago
Belfast	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Rob Tuomey 👑 (@RobTuomey) reported 45 seconds ago from Belfast, Northern Ireland

  @virginmedia I’m unable to get any internet on my phone. I’ve had to log on to wifi to send this tweet. Is there something happening with the network at the moment?

• 
  Shea Duffy (@sduffy10) reported 2 minutes ago from Lurgan, Northern Ireland

  @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

• 
  Jonathan carey (@carey_jonathan) reported 6 minutes ago from Belfast, Northern Ireland

  @virginmedia Broadband **** itself for 10/15mins. Same this last week. Glad I signed up for another 18 months and paying £3 extra a month for this muck

• 
  BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported 9 minutes ago from Lurgan, Northern Ireland

  @celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!

• 
  Nadean (@nadean_ni) reported 21 minutes ago from Belfast, Northern Ireland

  @virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?

• 
  Victoria Gillespie (@Torig1983) reported 27 minutes ago from Dunmurry, Northern Ireland

  @virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff

• 
  Lauren Blair♥ (@lilmissymoo90) reported 33 minutes ago from Belfast, Northern Ireland

  @virginmedia paid my bill the app says I’ve still something to pay and shows 0.00 this is messed up please help

• 
  Jon (@DarkOldWolf) reported 35 minutes ago from Belfast, Northern Ireland

  @staggy_dev @bradley_steve @virginmedia Is it still down for you in east?

• 
  Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported 37 minutes ago from Dunmurry, Northern Ireland

  @martinmcnally53 @virginmedia I’ve been with @virginmedia for nearly 15 years but will be changing at the end of the contract time in March. Terrible service. Basically taking money for nothing

• 
  Richard Collins (@DrRichCollins) reported 38 minutes ago from Castlereagh, Northern Ireland

  @virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?

• 
  Victoria Gillespie (@Torig1983) reported 44 minutes ago from Dunmurry, Northern Ireland

  So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??

• 
  Tiárna McErlean (@tmcerlean95) reported 46 minutes ago from Belfast, Northern Ireland

  Ffs @virginmedia fed up with these network blackouts recently! I’m gonna find another provider at this rate 🙃 😡

• 
  Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported 46 minutes ago from Dunmurry, Northern Ireland

  @martinmcnally53 @virginmedia It’s supposed to be some super fast internet but it’s broken more than it works and can’t change because of the contract

• 
  Anna Poland (@Anna_McD91) reported 46 minutes ago from Belfast, Northern Ireland

  @virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?

• 
  Mr Ross (@MrRossICT) reported 47 minutes ago from Castlereagh, Northern Ireland

  @virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?

• 
  Jim Maguire (@Jimmaguire44) reported 48 minutes ago from Lurgan, Northern Ireland

  @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

• 
  Johnny Hamilton (@SwissKrono_JH) reported 53 minutes ago from Belfast, Northern Ireland

  @virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles

• 
  Bobo Balti 🎩 (@bobobalti) reported 54 minutes ago from Belfast, Northern Ireland

  @br_Fk5 @virginmedia Having same issue with Sky at in laws.

• 
  Dominic Bryan (@Domsball) reported 56 minutes ago from Belfast, Northern Ireland

  @virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 56 minutes ago from Lisburn, Northern Ireland

  @virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharon Hall (@sharonmariahall) reported 5 minutes ago

  @virginmedia i emailed a complaint on your webform on 3 April. Why have i never received a reply? Please dont ask me to send you a direct message. I have and again, not received a response. Your customer service is non existent.

• 
  Jules (@HaggisJuli93452) reported 6 minutes ago

  @virginmedia Hi have received a new 360 box to replace our current TiVo one. Getting error message Account error CS1011. Tried ringing 150 , from mobile says sorry can't connect try later, rang 150 from landline , recorded message states no not recognised. Help!

• 
  mia (@miaKJKJ22) reported 8 minutes ago

  @virginmedia @entrustTMF Do you think it's funny?? People pay for service which you cannot deliver

• 
  Ben C (@BenChubb4) reported 10 minutes ago

  @virginmedia Ive now been told that to get my ticket number, they will need to raise a new ticket further delaying the original problem resolution date. That cannot be true and doesn’t work like that in other organisations who use tickets and escalation points through a CRM system

• 
  Ed Jones (@edujones14) reported 13 minutes ago

  I genuinely thought that @MercedesBenz had set an unbeatable standard for appalling customer service. @virginmedia “Hold my beer”

• 
  Glenn McDonald (@Gtmcdonald1996) reported 16 minutes ago

  @virginmedia and your team has left the chat twice with no solution!

• 
  Ariel Online (@justarieldotcom) reported 20 minutes ago

  @NotEnoughTECH @virginmedia @virginmedia used to be one of if not the best broadband provider in the UK. They even won some customer service awards x years ago if i remember correctly. At one point everything just fell apart. Customer service became non existent, they started to treat customers unfairly and many other issues. I wonder what happened tbh🤔

• 
  Lubdub (@LubZafar) reported 21 minutes ago

  @virginmedia I’ve sent back my equipment in two phases. One was sent last year and you want to charge me again. You have a useless non contactable customer service so this needs to be resolved in one message

• 
  mike davies (@DavMichael) reported 22 minutes ago

  @virginmedia I’ve been sent a new router and it won’t let me connect any devices to it it’s a hub 5. I followed the instructions on the box to the letter. I’ve tried ringing the support number on the box which is completely automated and useless. Any advise ?

• 
  Jonathan H (@howdo01) reported 22 minutes ago

  @virginmedia I did, says all was working no faults or errors, so don't what else I can do, must be your end.