Virgin Media Outage Report in Lisburn, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Total Blackout | |
| Belfast |
||
| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
TV | |
| Belfast |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
-
Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
-
Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
-
Jennifer McKiernan
(@_JennyMcKiernan) reported
from
Belfast, Northern Ireland
@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
-
DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company
-
Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.
-
Sandra Deane
(@SMDeane) reported
from
Castlereagh, Northern Ireland
@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
-
Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
-
David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia your broadband is a heap of **** . Cakesmackers
-
Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
-
Sean McIlhatton
(@eSean_SZN) reported
from
Belfast, Northern Ireland
@virginmedia It says no known issues
-
Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
-
Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.
-
David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
-
Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia
-
David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
-
Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)
-
DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
-
Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
-
Leonard Totton
(@lennylinfield) reported
from
Belfast, Northern Ireland
@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
-
Jane Emir Holohan
(@JaneHolohan) reported
from
Belfast, Northern Ireland
@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Complaintsareinevitable
(@Complaintsarei1) reported
@virginmedia Internet was down this morning again but so far has been fine for the last hour or so.
-
Rippy Dippy
(@08woodh1) reported
@virginmedia I don't think you read it. They closed my. Complaint before they even spoke to me about it and now I need to start over again. Virgin has the poorest complaint management of any company I've seen
-
Nineteen79
(@Nineteen791) reported
@virginmedia OK I phoned and got an automated message saying that they are improving the service in my area and everything should be back on by 4pm. But I got no warning that this would happen and I rely on broadband for work. Will I get compensation for loss of service that I'm paying for?
-
Alexis Gauthier
(@GauthierSoho) reported
@virginmedia It says that you are aware of the problem in our area. Same message for 13 weeks now. What more can we do?
-
Minion 🐝
(@UnicornMinion93) reported
@virginmedia my wifi is down can you fix it. I have unplug all and nothing
-
Jim Cole
(@Cole_Jim_1) reported
@virginmedia Your team is hopeless I am afraid. They give me another engineer appointment in 10 days time despite having waited over a month. When I ask to speak to someone who can help me I get nowhere. Just put through to the same people with no power to solve the problem.
-
Paul Calvers
(@PaulCalverley9) reported
@virginmedia I have the app yes and this is of no use in solving the issue
-
Oldham Weather
(@ChadWeather) reported
@janrobnor @virginmedia Same here. Drops out too often. Down again now in OL9 postcode. Never go a week without it dropping out 🙄.
-
Nineteen79
(@Nineteen791) reported
Hi @virginmedia my #virginbroadband is down. N14 north London area. #virgindown #virginbroadbanddown
-
Beazer
(@mgbarrack) reported
@virginmedia still on hold for a mgr after 40 mins on hold. VM back tracking on fixing my broadband issues 😡😡😡