Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Conor Huddleston
(@Hudd84) reported
from
Belfast, Northern Ireland
No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@asa_thorp Virgin Media are worse to cancel, believe me.
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Michael Long
(@CllrMichaelLong) reported
from
Belfast, Northern Ireland
@superbowler4 @virginmedia They are terrible.
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Sir Bee
(@beezlebum) reported
from
Whiteabbey, Northern Ireland
@virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.
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Conor Donnelly
(@DonnellyWAFC) reported
from
Lisburn, Northern Ireland
@virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.
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bertford no DMs
(@bertford) reported
from
Newtownabbey, Northern Ireland
@sabele26 @Kat_Bee_123 @virginmedia Terrible none of them have good customer service, sky's as bad.
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?
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Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.
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Seán MacAoidh
(@SeanJPMcKee) reported
from
Belfast, Northern Ireland
@virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.
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Dermdog ☭
(@Dermo1888) reported
from
Belfast, Northern Ireland
@virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint
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Gerry McCrudden
(@BeauSooth) reported
from
Belfast, Northern Ireland
@virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day
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Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.
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Amanda Ferguson
(@AmandaFBelfast) reported
from
Belfast, Northern Ireland
@virginmedia Hi. It now 4 hours since I started trying to resolve your billing mistake using your WhatsApp messaging service. I have had to explain myself more than half a dozen times. Please check the details and resolve the matter asap. Thank you. Amanda
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.
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Anna Poland
(@Anna_McD91) reported
from
Belfast, Northern Ireland
@virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?
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Sir Bee
(@beezlebum) reported
from
Belfast, Northern Ireland
@virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.
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kimbo
(@isabelsbaby) reported
from
Castlereagh, Northern Ireland
@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it
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Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No! I've just spent 26 minutes trying to get through, so I'm just going to pester you on here instead. I've raised three separate complaints to no avail. My only recourse is public humiliation. For a communications company you're really very poor at it.
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Dermdog ☭
(@Dermo1888) reported
from
Belfast, Northern Ireland
@virginmedia Never mind, send me my deadlock letter
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Blondell Shaw
(@Blondell_S) reported
@virginmedia Yes this has been reported over a dozen times… all I get are the platitudes, the stock answer on 150… I spoke to a lovely lady who said she’d email me with service updates… nothing and my £80.00 bill is due, yes I know about the auto credits but this is 🤬#customerexperience
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Stacy Walker
(@stacy1511) reported
@virginmedia We’ve tried all sorts, it’s not fit for purpose & we just want to cancel without being charged ridiculous fees! We live in a new build & lots of people on our estate having issues with virgin media. This is effecting my work n I need reliable Wi-Fi
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Blondell Shaw
(@Blondell_S) reported
@virginmedia And the outages continue… I’ve reported this so many times, I’m sick and fed up of the stock customer service responses “I’m afraid”… I just want the service I pay for 🤬🤬🥲🥲
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Lee
(@Lee23881325) reported
@virginmedia Contacted them they are as useful as an ashtray on a motor bike, did not want to listen, did not sort out the problem just kept apologising. Got told the complaint would be esculent, then I get email not 5 minutes later, complaint closed as complete, absolutely rubbish. Appalling
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Matt
(@Matt_BCC) reported
@virginmedia Every interaction (several months) is a complete waste of my time. You consistently fail to sort the problem out. If I get another one I'll send it to the the ICO instead. I'm sure they'll be interested in Virgin sharing another customer's credit history.
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Clio Ambler
(@clio_ambler) reported
@virginmedia Let’s hope they pick up soon! Was in line at 8 when they opened but no response yet! Poor
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Alan
(@RebootBob) reported
@jakkuh_t @TELUS Jealous! May move over to 1Gb/s down but @virginmedia can only offer 52 Mb/s up.
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Knee K-O
(@fuzzy_slipaz) reported
@SimonMiller316 @virginmedia It doesn’t just get a Down, it gets the Brown Down
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Chris
(@Trickey2112) reported
@SimonMiller316 @virginmedia Brown down 💩👇
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🏴steve wilcock 🏴
(@wilcock_steve) reported
@virginmedia No I haven’t I would have thought the 7 virgin media representatives I have been communicating with for the past 3 days could solve the issue.