Virgin Media Outage Report in Lisburn, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Belfast |
Total Blackout | |
| Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode
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Pete Barfoot
(@BarfootPet) reported
from
Dundonald, Northern Ireland
@virginmedia 1/2 I've tried contacting you via letter sent 17/06/2020 to give 30 days notice of cancellation of contract, online complaints service 14/07/2020 to complain after no response to letter of 17/06/2020, still no response and today via chat to further complain
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia So tired hearing excuse after EXCUSE after EXCUSE from @virginmedia - your “customer service” has been appalling over the last 5 months and this is NOT the first time you have failed! You have blamed EVERYTHING except your poor service !!!
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Seán O’Neill
(@thatsabelter) reported
from
Belfast, Northern Ireland
@virginmedia is there a day that goes by where the service isn’t crap? Trying to stream the boxing here and I’m gonna box the router lads.
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Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia hi my tv is down and can't get through on the phone line. Can you please advise how I can get some help?
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Ash Patterson 🌈
(@eastbelfastgirl) reported
from
Belfast, Northern Ireland
@virginmedia I've been on hold for nearly an hour, my WiFi is down, I've ran all the tests but no joy... Is there any link you can send me to speed up the process? #virginmedia
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Connor
(@ConnorMonaghan_) reported
from
Belfast, Northern Ireland
@virginmedia Couldn't finish the conversation. No have received a email saying "disconnection virgin, and states will be disconnected on agreed date" when no date was agreed. Really terrible customer service
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Tian Ye
(@Ye_Tian_1223) reported
from
Belfast, Northern Ireland
Can’t cancel the broadband service from @virginmedia . Since 2 July, we tried to sent numerous emails/feedbacks and no response received; called for several times and waited for 20 minutes with no one answered the phone. No access on the webpage to cancel the package as well.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@seatzie I pay 60 for 350meg down 35 up on @virginmedia BT for 60 offer 1gbps down and 110mbps up with ipv6
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donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
@virginmedia Today, so far it has been ok. Thankfully. Thursday, Friday and Saturday were awful.
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WorkingFromHome
(@GarethMcGuigan) reported
from
Belfast, Northern Ireland
Hey @virginmedia I've been trying to get through to you to leave because of the cost of a truly awful TV service. Your phone line directed me to the web and the web has directed me to the phone line. Can you please help?
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia Why would I do that!? I am still waiting for a response through a formal complaint from 4 months ago and I am still waiting for that call back from 26/8/20 !!!! YOU DO NOT TREAT CUSTOMERS WITH RESPECT!! People should avoid using your company !! And I will continue to share that!!
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Ryan Murray
(@rmurrayld) reported
from
Dunmurry, Northern Ireland
@virginmedia WiFi down again, heap of sh*ttttttt
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WorkingFromHome
(@GarethMcGuigan) reported
from
Belfast, Northern Ireland
Honestly @virginmedia the service I am paying for is getting worse. Please get in touch to help a customer out
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donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
Absolutely sick of the service by @virginmedia these last few days... internet constantly dropppng out!! #virginmediadown
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David Pelissier
(@d_pelissier) reported
from
Belfast, Northern Ireland
@virginmedia Jeff from the upgrade team was to transfer my wife's chat to the Customer care team but 15 minutes on, nothing?
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Dazza B
(@Darrenbarrett01) reported
from
Belfast, Northern Ireland
@virginmedia 1 hour 14 minutes trying to get through to someone and still no answer not great customer service I guess..
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia It’s not really any of your business who I choose to involve in this dispute and I haven’t taken to Twitter necessarily to solve my individual problem - I am here to highlight that @virginmedia are charging customers full price for services THEY KNOW may have issues due
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia yet another example of horrendous service from @virginmedia - “too busy” to deal with my call so disconnected me..... online service that I was directed to .... cannot make the changes I need .... not providing service but guess what .... still charging me !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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johann
(@1969johann) reported
@virginmedia It say ……. here’s what we agreed: Customer Experience > Internal feedback provided…… but I haven’t spoken to anyone so how did we AGREE this ?????
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GILLY
(@GillyAFC) reported
My connections been terrible for couple months now on & off, can’t get virgin media in my area so stuck with Sky, no one else does a better internet yet I’m lagging and delaying constant they’ve gotten me by the ***** man.
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John Marsh
(@Marsh3J) reported
@virginmedia This is my central issue … I really want this issue fixing for myself and my son who is away at Uni .
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Whispering Stories 💙
(@storywhispers) reported
Virgin Media are baffling. Internet has been dropping every 4-5 minutes for the last 4 hours. Down anywhere from 10 - 30 mins. Rang them up, told no local issue & after checks they want to book engineer in on Friday 12th. Enquired as to why no earlier appointments (1)
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Yappa Yappa ✊🏿
(@HormoneMonsta) reported
@virginmedia I've reset APN and network settings but still having no luck. It'll work for about 10 seconds and then nothing.
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Andrew Baker
(@andrewbaker05) reported
@virginmedia Still on the phone 26 minutes later with the rep and no closer to resolution
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ava darling
(@ava_darling) reported
@virginmedia first link says no 4g, 3g, 2g for the iphone, excellent for the android. i retested, no calls in/out, no sms in/out, no mobile data connection second link says 'current network issue' for all
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Thanex
(@TheThanex) reported
well it was just as well that i never streamed today, @virginmedia has been dicking around with my internet all day due to some unknown issues kinda messes me up seeing as 99% of all my games are either MP or digital lol #InternetShutDown #internet #fail
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John Marsh
(@Marsh3J) reported
@virginmedia Complaint reference I was given was 081121841 . Only raised today as I reached the end of my tether on the call today . I’d love someone to listen to my calls … the scripted answers and disregard to what I was saying .
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KingElm 🏳️🌈
(@KingElm665) reported
@virginmedia Yep, I get your logo stuck in a loading loop. On my laptop, phone and iPad! Can I dm you and you check to see if I can get service?