Virgin Media outages and service status in Lisburn, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- TV (76%)
- Internet (16%)
- Wi-fi (5%)
- Total Blackout (3%)
The latest reports from users having issues in Lisburn come from postal codes BT28 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lisburn, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Crumlin, Newtownabbey, and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Wi-fi | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland@virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it
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David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland@virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.
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Amanda Ferguson (@AmandaFBelfast) reported from Belfast, Northern Ireland@virginmedia Hi. It now 4 hours since I started trying to resolve your billing mistake using your WhatsApp messaging service. I have had to explain myself more than half a dozen times. Please check the details and resolve the matter asap. Thank you. Amanda
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Den (@DenMagic) reported from Dunmurry, Northern IrelandDown again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.
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Johnny Hamilton (@SwissKrono_JH) reported from Belfast, Northern Ireland@virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles
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Bee (@beezlebum) reported from Belfast, Northern Ireland@raycasey2003 Delicious! Having just spent six months of my life battling @virginmedia for the bare minimum compensation I was entitled to and witnessing their atrocious 'customer service', this has delighted me. I know he doesn't own Vigin Media anymore, but he created the monster.
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.
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Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland@philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!
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Tom Rowntree-Finlay (@Tom_R_Finlay) reported from Newtownabbey, Northern IrelandCannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.
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Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland@virginmedia Never mind, send me my deadlock letter
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Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland@Seanlpmccabe @virginmedia It was down early Thursday morning, 10:30am(ish), no snow then. Very poor that both TV and BB are down for so long.
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Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern IrelandYet a new LOW in crappy “customer service” from @Virginmedia - letter saying they have been trying to contact me (still waiting for a callback from 26/8/20) no attempts made and to text a number to get someone to contact me ...... guess what an automated system that gets
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company
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Leonard Totton (@lennylinfield) reported from Belfast, Northern Ireland@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland@asa_thorp Virgin Media are worse to cancel, believe me.
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?
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Harbour 💚 (@HarbourLord) reported from Belfast, Northern Ireland@virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland@virginmedia paid my bill the app says I’ve still something to pay and shows 0.00 this is messed up please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Al Murray Jnr🔴 (@Borochubster) reported@MartinSLewis Virgin media have a call back team. You actually have to cancel your contract, then they call you back within 2 weeks and that's when you get the best deals.
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JHenderson (@j_henderson__) reported@virginmedia You know, it would be nice if there were some responsibilty taken for the poor customer service rather than some AI generated “ah well sorry about that”. You’re a service provider, and the service is crap.
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Sodium (@sodiumlights) reportedSo, my @virginmedia hub died on Thursday. Finally worked out how to call them yesterday. Today a guy comes out to fix it but can't. Just got a message saying they'll be here on TUESDAY. Until then, no internet or TV. And no changes to the heating. Or the cat flap...
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Dan (@dannog_8) reportedJust about had it with both O2 and Virgin Media. Both cost a fortune and get an absolutely abysmal service!
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Dave Warrilow (@argyledavros) reportedMassive problems with @virginmedia in #Southend. Broadband hasn't been working properly for over a week. Service checker keeps changing excuse, so you can't book and engineer. Tried calling on hold for half an hour then cut off. Shocking service.
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Egalitarian Geordie (@EgalGeordie) reported@nftholbein @csljohnkirby @O2 Yea I switched to EE after nearly 20 years with O2. They seem to have taken every awful part of Virgin Media since the merger. Would never trust them again.
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Fatscholes76 🇺🇦 (@fatscholes76) reported@virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?
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Percival Merganser (@lennylaw) reportedReally good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.
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Tom Phelan (@tomphelan01) reported@SeanMoy98947674 @bartleyj49 Not just matt cooper, virgin media are as bad. Every night you turn on the telly hes the first ginit you'd see. Biased, bitter little man
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Soli (@oisoli) reported@virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?