Virgin Media

Virgin Media Outage Report in Lisburn, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lisburn, Northern Ireland 12/04/2025 01:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Belfast and Lisburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewtownabbey Wi-fi
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?

  • larmour_andre Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help

  • Torig1983 Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland

    So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??

  • AmandaFBelfast Amanda Ferguson (@AmandaFBelfast) reported from Belfast, Northern Ireland

    @virginmedia Hi. It now 4 hours since I started trying to resolve your billing mistake using your WhatsApp messaging service. I have had to explain myself more than half a dozen times. Please check the details and resolve the matter asap. Thank you. Amanda

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.

  • DavidPMet David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    .@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.

  • Tom_R_Finlay Tom Rowntree-Finlay (@Tom_R_Finlay) reported from Newtownabbey, Northern Ireland

    Cannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.

  • DavidPMet David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    @virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.

  • BelfastBooks Belfast B❄️❄️ks (@BelfastBooks) reported from Belfast, Northern Ireland

    Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.

  • Torig1983 Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland

    @virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff

  • beezlebum Bee (@beezlebum) reported from Belfast, Northern Ireland

    @raycasey2003 Delicious! Having just spent six months of my life battling @virginmedia for the bare minimum compensation I was entitled to and witnessing their atrocious 'customer service', this has delighted me. I know he doesn't own Vigin Media anymore, but he created the monster.

  • beezlebum Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.

  • BelfastBooks Belfast B❄️❄️ks (@BelfastBooks) reported from Belfast, Northern Ireland

    Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia It may be an issue you're already aware of but it's going on for 3 days now and not even as much as an email to explain why.

  • jai_dee Jim Doran (@jai_dee) reported from Belfast, Northern Ireland

    @virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel

  • nadean_ni Nadean (@nadean_ni) reported from Belfast, Northern Ireland

    @virginmedia @TaylorMod Yes we've checked, the world and its granny knows VM is down in Belfast but this has been since Monday now. Absolutely ridiculous. Cost me a fortune on data when I moved and VM kept getting the addres wrong, was well over a month without the service and this was 2 months ago.

  • SwissKrono_JH Johnny Hamilton (@SwissKrono_JH) reported from Belfast, Northern Ireland

    @virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland

    @O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RandomGreenWWFC 🔸▪️ RandomMark WWFC🐼▪️🔸 (@RandomGreenWWFC) reported

    @virginmedia We still have no service. Again when I go online it says book an appointment, then no appointments are available so to ring. Then when we ring it says go online. over 24 hrs no service and what’s worse. Your the first contact response from virgin an I’m pretty sure your a bot

  • PMHutchy Paul Hutchison (@PMHutchy) reported

    @virginmedia Yes, more than once. It's been poor since I had it, been sent a booster which has improved black spots in the house but the download speed remains horrific.

  • LareaLondon . (@LareaLondon) reported

    @virginmedia omg your internet is driving me crazy, had it for a week and not happy one bit! Something deffo needs be done before my cooling period hits and I cancel

  • Burgoynep Patricia Page (@Burgoynep) reported

    @virginmedia have been waiting for engineer to call for a pre arranged visit between 1 and 4pm today. No one has called. I missed my flu jab to be here so I'm not too happy!! Cant get through to anyone. Please help!!

  • davidpmitchell David Mitchell (@davidpmitchell) reported

    @virginmedia realise you're probably inundated with issues at this time, but you said there was (more (does it ever stop?)) maintenance work happening that should take a couple of hours (fair enough). It's 7 hours later, any ideas if we'll have internet this evening?

  • CarlMShepherd Carl (@CarlMShepherd) reported

    Ok WiFi is fixed now, still **** virgin media (with the exception of the lovely customer support lady who I can only assume is actually an angel)

  • tiagocamara2004 Xtinct5055 (@tiagocamara2004) reported

    @virginmedia I’m having problems with my internet again

  • hotfunkybiscuit Nandi (@hotfunkybiscuit) reported

    @virginmedia It's okay I'm sorted, spoke to customer service.its due to arrive tomorrow

  • bhav25 Bhavik Patel (@bhav25) reported

    @virginmedia Apparently the service status says it’s fixed. But I still have no fibre broadband. I have rebooted my router multiple times.

  • _staticliquid tom_ (@_staticliquid) reported

    @virginmedia Managed to speak to someone. Engineer booked for Saturday. Rather it be sooner seeing as it’s a problem caused by an engineer who left without fixing or even reporting the fault (Comex I believe who are conveniently not on Twitter)