Virgin Media Outage Report in Lisburn, Northern Ireland

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast.

City	Problem Type	Report Time
Belfast	Total Blackout	20 days ago
Belfast	E-mail	25 days ago
Belfast	Internet	1 month ago
Belfast	Internet	1 month ago
Belfast	TV	2 months ago
Belfast	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Richard (@rnelson7271) reported 12 seconds ago from Dromore, Northern Ireland

  @virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue

• 
  Paboy (@paboy113) reported 58 seconds ago from Belfast, Northern Ireland

  Broadband is so frustrating. Family going nuts! I’m sure VM staff are trying their best to fix but not good enough. Been on off on off in BT4 (Belfast) for weeks. Router switched on and off with no improvement. Seriously thinking of closing top home package account.#virginmedia

• 
  PeteB (@Rightpeg) reported 2 minutes ago from Castlereagh, Northern Ireland

  Worst part of being on hold to @virginmedia is having to listen to Coldplay ☹

• 
  Bluebird (@Bluebird_7777) reported 3 minutes ago from Belfast, Northern Ireland

  @virginmedia I've been trying to get thru on the phone since good Fri my multiroom box is broke it makes a squealing noise checks have been done an still dossnt work I need a new box but can't get to speak to someone wat can I do im paying for a service I can't use

• 
  Dominic Bryan (@Domsball) reported 6 minutes ago from Belfast, Northern Ireland

  @virginmedia Wish I could tell you it was better. But the internet is going on and off every few minutes. The service has been good for the last couple of months but since yesterday evening it has been terrible. Sorry.

• 
  Ellen (@essv28) reported 16 minutes ago from Dundonald, Northern Ireland

  @virginmedia answer your phones please... my vulnerable parents want to cancel their sports channel as you can imagine £££s are tight now but they can’t get through... please advise

• 
  Belfast Snapper 🌈 N Hero S (@ph_otographer) reported 26 minutes ago from Belfast, Northern Ireland

  @virginmedia Not working since I installed the new sim on Saturday!

• 
  Mark McCourt (@Mark_G_J_R) reported 28 minutes ago from Belfast, Northern Ireland

  @Ofcom any chance you can have a look at whats going on with @virginmedia, I have logged a complaint with you, unable to get a response from them other than platitudes on their twitter account. I

• 
  David Pelissier (@d_pelissier) reported 30 minutes ago from Belfast, Northern Ireland

  @virginmedia another weekend, another outage... If that's to be the new normal, then perhaps your competitors will be better at handling it. #NoWiFi

• 
  Mark McCourt (@Mark_G_J_R) reported 32 minutes ago from Belfast, Northern Ireland

  @virginmedia BT5 Belfast 7 hour outage, any chance we could get an estimate on when this will be fixed, or even an acknowledgement from your status checker that there is a problem, constant problems for the past month.

• 
  Dominic Bryan (@Domsball) reported 32 minutes ago from Belfast, Northern Ireland

  @virginmedia It was showing a fault this morning but it now tells me everything is fixed. However the WiFi continues to come and go ever few minutes. I have reset twice but there is still a problem ongoing from 10.00 last night.

• 
  Darren Maginnes (@darrenMaginnes) reported 32 minutes ago from Belfast, Northern Ireland

  @virginmedia what’s the issue with your internet, this is two weeks in a row that you’re servers have had problems, how do you feel taking customers money and them not being able to use it then putting the charge up!!!

• 
  Belfast Snapper 🌈 N Hero S (@ph_otographer) reported 41 minutes ago from Belfast, Northern Ireland

  Data on new sim @virginmedia mobile not working and can't get through on the phone 😱

• 
  LAUREN SHANNON (@lorenshanxn) reported 44 minutes ago from Belfast, Northern Ireland

  @fashiontrain @virginmedia This is why I left them never got the internet speeds they promised the whole time I was with them

• 
  Dominic Bryan (@Domsball) reported 46 minutes ago from Belfast, Northern Ireland

  @virginmedia To say your service is patchy at the moment would be generous.

• 
  Chloé (@Chlochlo2234) reported 50 minutes ago from Lisburn, Northern Ireland

  @virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.

• 
  Richard (@rnelson7271) reported 50 minutes ago from Dromore, Northern Ireland

  @virginmedia no difference still no service. looking now at changing provider for all 4 in household.

• 
  Richard (@rnelson7271) reported 54 minutes ago from Dromore, Northern Ireland

  @virginmedia were you able to check the mast in Dromore to see if there is an issue

• 
  Chloé (@Chlochlo2234) reported 58 minutes ago from Lisburn, Northern Ireland

  @virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP

• 
  Mark McCourt (@Mark_G_J_R) reported 59 minutes ago from Belfast, Northern Ireland

  @creppermint @virginmedia 2/ maintenance or scheduled maintenance, but just turning it off no warning when people are trying to work from home is just poor service. The website is useless, no faults showing and call centres closed, no way to contact them...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steph (@TheStephCoop) reported 8 minutes ago

  @virginmedia I’m trying to get in touch with you to cancel my mobile contract without having to call because I live abroad. I sent you a text 2 weeks ago and got no reply

• 
  amanda (@amanda11350524) reported 9 minutes ago

  @virginmedia Have integrity and stop sending customers in constant circles appalling service overall misleading and no call backs. Wanting to go to ombudsman but being held up by virgin medias toral incompetence - customer no resolution

• 
  spotandted (@spotandted) reported 13 minutes ago

  @vembot_ @virginmedia It is shockingly bad this week. No WiFi/TV since Tuesday, hugely expensive because we are in year two. They unilaterally canceled tech visit booked. Time to change.

• 
  David Winkley (@Davewink) reported 14 minutes ago

  @O2.co.uk/O2CTW Can someone help, I've just recieved my 25GB O2 SIM thro a deal with Virgin Media. The Sim has been sent with my surname spelt incorrectly. If I insert the SIM in my phone, will O2 recognise my surname spelt correctly ?? Getting fed up now. can someone help ?

• 
  Ş̧̛̭̺͔͕̖͉̞̩͙͙̦̲͉̦͠t̛̜̼̲̬͖͙́u̕͞͏̥̪͇̼͙̮̺̣̣͕̹́ͅ (@stucoates) reported 15 minutes ago

  Hey @virginmedia, when your customer service rep says "I'll transfer you to the bereavement team" and then a recorded message says "Sorry we're closed right now, goodbye"... that's pretty poor form. Oh well, I did my best to let you know your customer had died.

• 
  Olga (@olgabudimir) reported 16 minutes ago

  @FromRoy @virginmedia Every time I try to register for updates it says something went wrong & try again later 🙄Meanwhile status keeps putting the resolution time back.Initially 4pm yesterday, then 12noon today & now 4pm today.Why can’t you tell us what the issue is and give us a realistic fix time?

• 
  Alex Hammond (@Alhambre) reported 16 minutes ago

  @virginmedia I’ve tried, many times - it still takes me to automation and sends me a link to pay which is not approved. I’ve been trying to pay for weeks now, and am being told my service will get disconnected. Please take my money! I need the internet for my job!

• 
  Rabi Ahmad (@rabiahmad_) reported 24 minutes ago

  @virginmedia @RickSacrop 30 days? Are you stupid @virginmedia? If a customer is on a rolling contract and wants to be disconnected, you should be able to do it faster than 30 days. You seem to have no issues signing up new customers within hours.

• 
  Paul Bisland (@PaulBisland) reported 25 minutes ago

  @virginmedia I think I need to be a customer and sign in to contact, which I'm not. I'm just getting your customers emails, for 4 years. Which I reported over the phone twice in the past with no impact. I have my 2 boys and am off work I'd really rather write an email

• 
  Mark Stewart (@postyboymark) reported 26 minutes ago

  @virginmedia I've ad a discount for a 18 month contract 2 months all I wanted to do was upgrade my TV box and router which I have had years. The agent said fine but I will lose my discount and go on full price. Sorry but if that's the way you treat loyal customers fine I will go elsewhere.