Virgin Media

Virgin Media Outage Report in Newtownabbey, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Newtownabbey come from postal codes BT36 and BT37.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newtownabbey, Northern Ireland 06/16/2024 14:50

June 16: Problems at Virgin Media

Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey and Lisburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Phone
United KingdomNewtownabbey TV
United KingdomNewtownabbey Wi-fi
United KingdomBelfast TV
United KingdomBelfast Internet
United KingdomNewtownabbey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • liltigger74 tracey cooper (@liltigger74) reported from Jordanstown, Northern Ireland

    @virginmedia more time spent this weekend trying to fix your equipment , WiFi has worked for around 8 hrs since Friday . Why do your routers never last

  • AineM15 Aine Murray (@AineM15) reported from Castlereagh, Northern Ireland

    @virginmedia Already did that , you are pretty much lying to people taking the first and second month in the first bill. Only have been with you for one month. Your customer team said this was in the terms and conditions. Can guarantee you it's not as I wouldn't have signed up if it was

  • a_golonka Agnieszka Golonka (@a_golonka) reported from Whiteabbey, Northern Ireland

    @jadey_voorhees @virginmedia They really are, I don’t know how they still exist! Try sky, and because you work within abbeycenter guys will give you discount, they did for me as well. Means if any issues as well you don’t have to phone customer services, they will be able to sort it out for you on the spot!

  • DavySedge David Sedge (@DavySedge) reported from Lisburn, Northern Ireland

    @virginmedia Paying good money for a service that goes mute for no reason . Thanks

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    After a poor response from Amazon. @virginmedia I move to Amazon on TV feather than on V6. Have you #virginmedia got any news or explanation for the poor quality of Amazon on VM V6 stb

  • nextofkindler Gavin Wilson (@nextofkindler) reported from Belfast, Northern Ireland

    @virginmedia so we contacted u yesterday at approx 330pm to complain about service or lack of and after being bounced about, we were told a manger would contact us within a 2hour period. We are still waiting. Absolutely terrible customer service to date!

  • AineM15 Aine Murray (@AineM15) reported from Belfast, Northern Ireland

    @virginmedia Just tried to phone again and when they transferred me to the complaints department they just hung up. Your customer service is actually appalling

  • oharamal Cllr Mal O’Hara (Castle DEA) Belfast (@oharamal) reported from Belfast, Northern Ireland

    @virginmedia I got through - 1 hour in total on the phone!!! Terrible to have to wait that long. Agent mistake to allocate a disconnect and move to my account. I’m not moving anywhere

  • a_golonka Agnieszka Golonka (@a_golonka) reported from Whiteabbey, Northern Ireland

    @jadey_voorhees @virginmedia Honestly they are horrible, we changed to sky. Their customer service is terrible, up to 1 h waiting on the phone after having to press all the options... just for them to put you on hold and hang up! Took me over 1 week of phoning to finally cancel the contract!

  • eire_duchess a grásta (@eire_duchess) reported from Belfast, Northern Ireland

    @virginmedia I’m having some issues singing into your website to check the status of an order for a new mobile phone contract can you please help

  • BelfastTory Andrew Fleming (@BelfastTory) reported from Belfast, Northern Ireland

    @jst_jelliott @virginmedia Same here. Network is fine but router isn't able to connect to the internet. This happened recently around this time of night a week or so ago. Getting annoying.

  • AndrewJMolloy Andrew Molloy (@AndrewJMolloy) reported from Belfast, Northern Ireland

    @virginmedia It’s not working again. Ran the equipment test and it has detected something is wrong. Checked all the cables and no issues there.

  • Olliemac Oliver McGovern (@Olliemac) reported from Carryduff, Northern Ireland

    @stephendevenne1 I found virgin media sports. Must check RTE2. Can’t get it on the Sky Box here. They block the signal.

  • oharamal Cllr Mal O’Hara (Castle DEA) Belfast (@oharamal) reported from Belfast, Northern Ireland

    @virginmedia I’m currently on hold at 38 minutes waiting to speak to customer service - apparently I’m moving house and reinstalling in Craigavon on 3rd December. I live in belfast and have not planned a move. Apparently resolved weeks ago but a flurry of texts yesterday

  • GeorgeCowan Britishgamerni (@GeorgeCowan) reported from Newtownards, Northern Ireland

    Streams over early Virgin media just went down no internet

  • AineM15 Aine Murray (@AineM15) reported from Belfast, Northern Ireland

    @virginmedia for anyone who is thinking about switching to virgin media don't. Their £50 refer a friend credit doesn't work and they charge £35 for the activation fee and take the first and second month in advance. So now looking at a bill of over £100. Tried to phone but no use

  • Love_Antrim @Ŀ❤ѴE_Antrim (@Love_Antrim) reported from Newtownabbey, Northern Ireland

    @virginmedia when is #Glengormley going to have an end to faults with #boardband. This morning again it's down why why why. Can someone tell me is BT @WeAreOpenreach a better service in Newtownabbey...

  • nextofkindler Gavin Wilson (@nextofkindler) reported from Belfast, Northern Ireland

    @virginmedia We have had new boosters sent out and recently a new hub to try to solve the problems but still they remain unresolved. This situation needs addressed as we are currently paying for a service that we aren’t receiving

  • dryder11 Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland

    Holding for 35 minutes for @virginmedia contact centre to try and find out why my WiFi is down guy finally answers asks my name then hangs up - absolutely furious! #terribleservice

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia No! I have logged onto @primevideouk on another device and it works. So my account is fine. But it's not working on my V6 box and I have missed the first half of the match.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeighChristie8 Leigh Christie (@LeighChristie8) reported

    @virginmedia broadband down once again. Must be 5/6 times in past week. Service is shocking and your as reliable as broken ****** in a ***** house. Shocker your website down too . Useless company

  • kkrish07 Kartik Krishnaswamy (@kkrish07) reported

    @virginmedia the broadband for the last many months has been terrible; and you expect us to pay 100s of ££ for a disastrous service which you’ve been “fixing” for months. Shame that they don’t seem to care for their customers

  • rbaryia Rakesh Baryia (@rbaryia) reported

    @virginmedia Actually, when I checked the status on the Virgin website at the time - it was a PLANNED outage from 09:00 to 13:00! This is why on one of your staff's advice I signed up for text alerts to be warned of outages so I could make alternative arrangements!!

  • SimonRStones Dr Simon Stones (@SimonRStones) reported

    💻 @virginmedia please can you DM me to help cancel an engineer appointment for Friday? There was a fault which seems to have been fixed, so no longer needed. I’m unable to cancel via the app or website, which is frustrating. Thanks in advance.

  • vipul_chem Vipul (@vipul_chem) reported

    @virginmedia Hi, I am looking for a new broadband connection. Can I get some help please?

  • Stokesy1966 Richard S (@Stokesy1966) reported

    Virgin Media are ****. Broadband not even working now. I've ******* told them about 20 times the hub is ****** and they keep fobbing me off.

  • a2_xander 👻XanderA2🎃 (@a2_xander) reported

    Actual dog ****. Useless company @virginmedia ******* horrendous.

  • bludav_andrew 👽 (@bludav_andrew) reported from Manchester, England

    @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

  • TravisJNicholl Travis (@TravisJNicholl) reported

    @virginmedia I haven’t been able to get anything on demand or catch up on my TiVo box with the error code V210. My account status is also showing as 22:Staging Would appreciate any help!

  • hadinuf222 hadinuf222 (@hadinuf222) reported

    @virginmedia Why is there no facility to sign in and change multiple email details like before. I needed to change a password, but it only allows one that I do not need to change.