Virgin Media Outage Report in Newtownabbey, Northern Ireland
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The latest reports from users having issues in Newtownabbey come from postal codes BT36.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Lisburn, Belfast, Antrim, Newtownabbey, Newtownards and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Lisburn |
TV | |
| Lisburn |
TV | |
| Belfast |
TV | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Antrim |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.
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Mr Ross
(@MrRossICT) reported
from
Castlereagh, Northern Ireland
@virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
Down again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
@virginmedia I accept more customers are working from home including myself however after a year I would expect a company such as @virginmedia to adapt and do everything within their powers to improve their service, not worsen!!??
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Robert Mulligan
(@RobertMulligan5) reported
from
Belfast, Northern Ireland
@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
Once again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown
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Daniel Ryder
(@dryder11) reported
from
Belfast, Northern Ireland
@virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
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David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Sandra Deane
(@SMDeane) reported
from
Castlereagh, Northern Ireland
@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia I'm not a customer thank God. The complaint was with your construction teams obviously completing half arsed work.
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Sean McIlhatton
(@eSean_SZN) reported
from
Belfast, Northern Ireland
@virginmedia It says no known issues
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
When is @virginmedia going to be called to order by authorities. How is possible they get away with customers on hold for hours, broadband service levels vastly below power and to rub salt in, @virginmedia think it is acceptable to increase their fees? Enough is enough, @CISASUK!
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
I wonder how many times today my 'superfast' @virginmedia will slow down and cut off? Lodged complaint and passed it onto BBC Watchdog. #virginmedia
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
@virginmedia Having spent nearly three hours tonight trying to speak with someone with no luck I would like to know how customers get in touch, how they can get a solid service and when @virginmedia will cop onto what is acceptable as a business provider?? 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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john millwall fox
(@johnfoxmillwall) reported
@Sedds_lep @virginmedia On those remotes it's the info button but it still doesn't work mate
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Phil Spencer
(@PhilSpenc23) reported
@virginmedia Is it the same issue that has affected the service LITERALLY every other evening I've tried to use it?
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Dazzler
(@dlycett) reported
@virginmedia Yes I’ve seen this and I will pay £75 per month for what new customers pay £45 for…..surely you can see that existing customers paying nearly 70% more for the same service as a new customer is not a great service and is going to get peoples backs up?
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Djay
(@Denwhys) reported
@virginmedia my mum has been a customer of yours since blueyonder days. She never received her v6 box when you upgraded them can you send her one please?
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Matty Larsen
(@mattylarsen2) reported
@druidmwcc @virginmedia @swinnybottom Think as customers mate we all need to complain to try and get a better service if it werent for f1 id have sky sports off
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Trumpeter
(@murtonpitwinder) reported
@virginmedia can you explain please why the red button for sports does not work? You have known about this issue for over a year and it is still not fixed. Not a great service is it?
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Martin Fletcher
(@Mfletch69) reported
@virginmedia once again you let your cudtomers down, the red button option for matches not working again #timetoleavevirginmedia
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Me
(@Megm1501) reported
@virginmedia I've had to go on the mobilr for over an hour 1st&2nd person in tech team said I had to put in a complaint for compensation and couldnt do this? 3rd person said could do!. Now through no fault of mine we still facing no Internet or phone( no work and upset kids) @MartinSLewis
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Andrew
(@Barbsmfc86) reported
@_ItsLewis18_ @virginmedia @SkyFootball It was doing nothing it’s back on now but normally don’t have an issue
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Danny Hamill
(@dannyhamill) reported
@corrigill @virginmedia Where they’ll blame everyone but themselves for not providing you with a service you pay a ******* fortune for. Firesticks all day