Virgin Media Outage Report in Newtownabbey, Northern Ireland
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The latest reports from users having issues in Newtownabbey come from postal codes BT36 and BT37.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Lisburn, Carrickfergus, Antrim and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
||
| Lisburn |
TV | |
| Newtownabbey |
Phone | |
| Newtownabbey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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Gemma McMurray 💕
(@gemmamcmurray) reported
from
Lisburn, Northern Ireland
@virginmedia Yes, there’s a known issue with the service in the area. Thanks for this.
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tee 🦕⎊
(@__tee123) reported
from
Castlereagh, Northern Ireland
Okay so virgin media seems to be down in my house and O2 is down on my phone... I’m sorry what 😅
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Open Mind NI
(@Open_Mind_NI) reported
from
Newtownabbey, Northern Ireland
@virginmedia Thinking about that now, no I didnt. Hopefully you can help me out here 🤞
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Conor Mc Dermott
(@McConor535) reported
from
Belfast, Northern Ireland
@SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit
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gemma
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
@virginmedia honestly your customer service is disgrace. your advisor gave false info to get a sale last wk as confirmed by your advisor on my call today, repeatedly put on a silent hold with no signposting so it sounded like been disconnected, blind transferred then systems down
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
.@richardbranson why as a long term @virginmedia customer can new customers get a better deal. I've called and new customers are still getting a better deal and CS can't even give me the same price
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Nish Glandorian Sparrowhawk🍻
(@holidaytripper) reported
from
Belfast, Northern Ireland
@G88shaw @divisbhoy On virgin media so don’t have that problem. Maybe these polish women need to change their network provider
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Ross
(@Dross1114) reported
from
Castlereagh, Northern Ireland
@virginmedia ITV down, hands down the worst service, awkward user interface, will be moving on from my contract, so expensive for poor service
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Aaron Cobb
(@acobb403) reported
from
Lisburn, Northern Ireland
@d0wn3y @bt_uk Should go with @virginmedia ! They have been buzzing for us. Never had any internet issues and super fast!
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia Broadband is down, called 150 and no fix to Monday. What's up with that. #FirstWorldProblems
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Reeko
(@DJReeceRodgers) reported
from
Bangor, Northern Ireland
@virginmedia Hi, 3 onto the WiFi and 1 wired. No problem with the wired connection. Thanks
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Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia hi WiFi issues in Belfast. Saying signal strength is very good but no connection. Wired working fine.
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Deb McKinney
(@Swab_1963) reported
from
Belfast, Northern Ireland
@JayneSeckerSky Don't be fooled, this is a poor boy trying to pay his evil ***** landlord who thinks belittling a young girl and throwing her crappy "perfect example of a shit landlord" all over us. Time to change providers @SkyNews Let's all go to @virginmedia
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𝖗𝖊𝖇𝖊𝖈𝖈𝖆 𝖈𝖍𝖆𝖗𝖑𝖔𝖙𝖙𝖊 ✯
(@rcdbek) reported
from
Belfast, Northern Ireland
@virginmedia i found out the problem & it’s actually not your fault im so sorry 🤣🙈
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Gibraltar Hammer
(@GibraltarHammer) reported
from
Belfast, Northern Ireland
Hello @virginmedia new customer here, part of the package was as a sim card never got it been 3 weeks. And can't register or contact virgin mobile. Just want a new SIM card sent out not 17 help pages of nothing
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nadiamurphyy_ 🇬🇧🇧🇧
(@nadiamurphy17) reported
from
Belfast, Northern Ireland
Looool as if a manager from @virginmedia has just hung the phone up on me because I was complaining about their broadband 😂 don’t tell a customer it’s gonna b fixed by a certain time if it won’t be. Think I’ll be moving to sky internet now 😊😊😊😊
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shannon
(@shannonruddock_) reported
from
Carrickfergus, Northern Ireland
Ben tried contacting @virginmedia because someone has ****** up our account during our house move. He was ignored and could hear the girl typing in the background. He tried saying hello repetitively but no one responded. Not acceptable to treat your customers this way!!!!
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donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
@virginmedia @RunninOnEmptee Same here...had the problem since this morning!
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@veggiewen @virginmedia @Virgin I've been up and down all day.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rashmi. Radhakrishna
(@Mrs_RRa) reported
@virginmedia why is broadband installation taking ages to sort out . I agree there was a port issue which was sorted today , but you send me a text to tell my installation is on 15th March ? which is 4 weeks more from what was promised . Absolutely disgraceful customer service !!
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Kush Raja
(@roadsideromeoh) reported
@diyaaaxo @virginmedia Please help.
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Laura Iveson
(@LauraOnABike) reported
@virginmedia Can someone just call me or send an engineer out. I’m so fed up of it now, can’t watch anything on my devices outside the room, I just want to cancel my contract, it’s useless and frustrating
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RektByAlien
(@RektByAlien) reported
I have to say @virginmedia customer service is ******* appalling. Something so simple to sort out, took us nearly an hour on the phone, and we are now having to wait for a technician (which isn't needed) to resolve the issue. Wasting the technicians time and ours. Not impressed.
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Keith Champion #GSBOUT
(@champs1uk) reported
@virginmedia No reply to this? Or no other help than reboot your hub?
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Ali Wightman
(@niniev) reported
@virginmedia Hi - I'm struggling to get through to anyone in your call centres that can help me - I've been on hold for ages and had to ring back twice - Can you help???
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markcarrington
(@markcar89918297) reported
@virginmedia Hi there would it be possible to have a phone line for my disabled Mother. She has been waiting a week to have a working phone line for incoming calls & out going calls. She really could do with it working for her LIFELINE service which realise on the phone line working
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Craig Adams
(@A51UK) reported
@virginmedia I just phone support got for a problem with phone line, got to first line support, their test it finds a problem move me to the level 2 support. the level 2 was very rude, I do not think really test the line as the online test and level 1 so an error, she just say
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Darren Burrows
(@DB_Taurus) reported
@virginmedia TV is working today but broadband was slow this afternoon
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis