Virgin Media outages and service status in Newtownabbey, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newtownabbey, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (67%)
- TV (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 30: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Antrim, Lisburn, Bangor, and Newtownards.
Community Discussion
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Virgin Media Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern Ireland@virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff
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Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?
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Pete Kirk (@peterhkirk) reported from Ballyclare, Northern Ireland@virginmedia I accept more customers are working from home including myself however after a year I would expect a company such as @virginmedia to adapt and do everything within their powers to improve their service, not worsen!!??
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Jerry Lang (@jerrylangradio) reported from Holywood, Northern IrelandHey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia
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Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland@Seanlpmccabe @virginmedia It was down early Thursday morning, 10:30am(ish), no snow then. Very poor that both TV and BB are down for so long.
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Sir Bee (@beezlebum) reported from Belfast, Northern Ireland@virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.
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Anna Poland (@Anna_McD91) reported from Belfast, Northern Ireland@virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?
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The Leeds Enthusiast (@EnthusiastLeeds) reported from Bangor, Northern Ireland@virginmedia Have broadband/@Tv issues CS9004 connection problem. Chat function won't take any more messges
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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Lee Rutherford (@LSRutherford) reported from Whiteabbey, Northern Ireland@virginmedia How can I get help with an issue on my V6 box?
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WTF! (@Garlic_Icon) reported from Antrim and Newtownabbey, Northern Ireland@virginmedia "aren't guaranteed?" They've been terrible from day one. After 6 months as a customer you clearly overpromise on your capabilities. My speeds at the moment are probably no better than dial up
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Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland@philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!
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Sean Steenson (@seansteenson) reported from Belfast, Northern IrelandIve had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company
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Michael Long (@CllrMichaelLong) reported from Belfast, Northern Ireland@superbowler4 @virginmedia They are terrible.
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia @TaylorMod Yes we've checked, the world and its granny knows VM is down in Belfast but this has been since Monday now. Absolutely ridiculous. Cost me a fortune on data when I moved and VM kept getting the addres wrong, was well over a month without the service and this was 2 months ago.
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Mr Ross (@MrRossICT) reported from Castlereagh, Northern Ireland@virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TWheezy (@TheRealTwheezy) reported@virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.
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Leio Lee (@afshin71943097) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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MrsHoustie🏴 (@Houstie1886) reported@virginmedia Yes the service stays page says no issues. But the helpline said 24 hours now the chat help saying another 24 hours. Lots of neighbours having the same issue. Can you advise please?
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Louise Ford (@pixiepoppett) reported@virginmedia Still no solution and fix times just being moved all day. Ur customer services was of no help. Will be leaving at first opportunity.
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Eugene Reid (@eugenereid) reported@virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!
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Man in Black 2125 (@In2125) reported@virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming
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tom (@tomcity1) reported@virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week
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vikas tripurneni💙 (@drvikaz) reported@SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!
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Charlotte 🦄🧚♀️ (@char_bone) reported@DiBrander We left Virgin Media because they were awful at fixing issues. We had a fault go on for over a month but no compensation because you have to have full service loss. It was over £90 a month too.
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Paul foster (@Paulfoster_64) reported@virginmedia Rh117ef internet down again! This service is absolutely dog ****!