Virgin Media outages and service status in Newtownabbey, Northern Ireland

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Antrim, Belfast, Newtownabbey, Lisburn, Bangor, and Newtownards.

City	Problem Type	Report Time
Antrim	Internet	8 hours ago
Belfast	Internet	2 days ago
Belfast	Internet	3 days ago
Belfast	TV	3 days ago
Belfast	Internet	4 days ago
Newtownabbey	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

• 
  Anna Poland (@Anna_McD91) reported 1 minute ago from Belfast, Northern Ireland

  @virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?

• 
  Dominic Bryan (@Domsball) reported 2 minutes ago from Belfast, Northern Ireland

  @virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.

• 
  Richard Collins (@DrRichCollins) reported 10 minutes ago from Castlereagh, Northern Ireland

  @virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.

• 
  Mark McLaughlin (@MarkMcL60727750) reported 11 minutes ago from Bangor, Northern Ireland

  @virginmedia I am not happy with my Internet speeds. I have been a virgin customer for 3 years and have been told that I apparently have too many devices connected which I have never heard of with any previous provider. I have 100mbps and have had nothing but slow lagging stream

• 
  David Phelan (@DavidPMet) reported 14 minutes ago from Lisburn, Northern Ireland

  @virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.

• 
  Amanda Ferguson (@AmandaFBelfast) reported 19 minutes ago from Belfast, Northern Ireland

  @virginmedia Hi. It now 4 hours since I started trying to resolve your billing mistake using your WhatsApp messaging service. I have had to explain myself more than half a dozen times. Please check the details and resolve the matter asap. Thank you. Amanda

• 
  Seán MacAoidh (@SeanJPMcKee) reported 25 minutes ago from Belfast, Northern Ireland

  @virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.

• 
  bertford no DMs (@bertford) reported 30 minutes ago from Newtownabbey, Northern Ireland

  @sabele26 @Kat_Bee_123 @virginmedia Terrible none of them have good customer service, sky's as bad.

• 
  The Leeds Enthusiast (@EnthusiastLeeds) reported 33 minutes ago from Bangor, Northern Ireland

  @virginmedia Have broadband/@Tv issues CS9004 connection problem. Chat function won't take any more messges

• 
  Jon (@DarkOldWolf) reported 35 minutes ago from Belfast, Northern Ireland

  @virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet

• 
  Lynsey (@lynnnnseyj) reported 42 minutes ago from Bangor, Northern Ireland

  @virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!

• 
  WTF! (@Garlic_Icon) reported 42 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @virginmedia No, I never thought I needed to, I thought the whole point was that's it's wireless broadband. Connecting something and getting a fast reading will make no difference to myself and my family as we struggle to stream or game on our wireless devices.

• 
  Jonathan McCormack (@StripeyMiata) reported 43 minutes ago from Lisburn, Northern Ireland

  @asa_thorp Virgin Media are worse to cancel, believe me.

• 
  John Bell (@johnpbell) reported 45 minutes ago from Bangor, Northern Ireland

  @virginmedia Broadband is very temperamental. I’ve tried all the suggestions, reset the hub etc. It fixes the issue temporarily but seems to often revert to very poor speeds. Hub 3. Sometimes speeds show as fine, but on all devices the speed is poor.

• 
  Pascal Stil (@Pascalstil) reported 51 minutes ago from Belfast, Northern Ireland

  @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

• 
  Adam McCalden (@adammccalden) reported 51 minutes ago from Belfast, Northern Ireland

  @virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish

• 
  Den (@DenMagic) reported 53 minutes ago from Dunmurry, Northern Ireland

  Down again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.

• 
  Lauren Blair♥ (@lilmissymoo90) reported 56 minutes ago from Belfast, Northern Ireland

  @virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)

• 
  Jerry Lang (@jerrylangradio) reported 58 minutes ago from Holywood, Northern Ireland

  Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia

• 
  John Bell (@johnpbell) reported 58 minutes ago from Bangor, Northern Ireland

  .@virginmedia I’ve been waiting for 40 mins and counting. At no point am I told what place I am in the queue nor expected waiting times. Very poor. Can you please arrange a call back as I’m not prepared to wait those sort of times again with no idea of how long it’s likely to be.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danielius Beliauskas (@DBeliauska40488) reported 5 minutes ago

  @Benleo @virginmedia Ive also had horrible customer experiences with Virgin. Clue is in the name - havent done it properly before and bad at it

• 
  Bradley Archer (@archer_bra73029) reported 8 minutes ago

  @Benleo @virginmedia Mate they are scum and they just want your money. Always having problems because they are thick as ****

• 
  AirDribblePrick (@AirDribblePrick) reported 9 minutes ago

  @garyb007 @Benleo They couldn't care less about loyalty, that's why all the new customers get the best deals and loyal customers end up paying double. **** @virginmedia scum company.

• 
  Matt West (@itswesty) reported 12 minutes ago

  @virginmedia Residential I've had 4 calls that have cut out after a few minutes and I've had to cancel a project. An engineer is coming out tomorrow. Not going well...

• 
  Pat🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Ray🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🩵❤️ (@patray25) reported 13 minutes ago

  @VoWSilla @Benleo @virginmedia They are the very worst

• 
  BlackMamboTR (@BlackMamboTr) reported 14 minutes ago

  @virginmedia ⸻ Serious trust issues with this company. Commitments were not fulfilled, and statements were inconsistent. Information provided by different representatives contradicted each other. Considering alternative companies is strongly advised.

• 
  Frantique- Starmer's dad made a Tool. Vote Reform. (@Frantique4) reported 14 minutes ago

  @Benleo @virginmedia Virgin cancelled one of my email addresses (low usage). They won't admit they did. I'd already paid a techie to sort 'my' problem. He also phones them on my behalf because I don't understand their lovely accents when I do it. Still no email & no word from Virgin despite promises.

• 
  Cranberry Pointy Toes Kazi54 🌸🧚🏻🙂 (@KarenJukes2) reported 14 minutes ago

  @Benleo @SenseiBear44 @virginmedia They are awful !! I ditched them years ago for the most awful customer service !

• 
  Shaun (@shauny67) reported 15 minutes ago

  @virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment

• 
  ProudWhiteMe (@ProudWhiteMe) reported 18 minutes ago

  @Benleo Virgin Media has the worst customer service that i have ever experienced. It is almost impossible to speak to someone who speaks English well enough to understand what is going on. Its chat bots are a waste of space. Yet they continue to put their costs up every year without fail