Virgin Media Outage Report in Newtownabbey, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newtownabbey come from postal codes BT37 and BT36.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (14%)
-
Total Blackout (12%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Carrickfergus, Lisburn, Antrim and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Carrickfergus |
Internet | |
| Lisburn |
TV | |
| Antrim |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
-
Darren Maginnes
(@darrenMaginnes) reported
from
Belfast, Northern Ireland
@virginmedia what’s the issue with your internet, this is two weeks in a row that you’re servers have had problems, how do you feel taking customers money and them not being able to use it then putting the charge up!!!
-
Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Whiteabbey, Northern Ireland
@virginmedia They left me to fend for myself, the new sim wiped out my APN settings, @virginmedia were no help at all, got settings from a third party 😱
-
Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.
-
Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia It was showing a fault this morning but it now tells me everything is fixed. However the WiFi continues to come and go ever few minutes. I have reset twice but there is still a problem ongoing from 10.00 last night.
-
Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Been out at work, but apparently Broadband been down since 12:00 today again. BT28
-
Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia Wish I could tell you it was better. But the internet is going on and off every few minutes. The service has been good for the last couple of months but since yesterday evening it has been terrible. Sorry.
-
Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia To say your service is patchy at the moment would be generous.
-
Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Calls and texts are fine data is the problem can't even use the old SIM it has been cancelled! Tried getting through on 789 but just can't get through!
-
Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@Ofcom any chance you can have a look at whats going on with @virginmedia, I have logged a complaint with you, unable to get a response from them other than platitudes on their twitter account. I
-
David Pelissier
(@d_pelissier) reported
from
Belfast, Northern Ireland
@virginmedia another weekend, another outage... If that's to be the new normal, then perhaps your competitors will be better at handling it. #NoWiFi
-
Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@virginmedia BT5 Belfast 7 hour outage, any chance we could get an estimate on when this will be fixed, or even an acknowledgement from your status checker that there is a problem, constant problems for the past month.
-
Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@onairwithgareth @virginmedia Seems to be network wide mate, stations VM business line keeps dropping too.
-
Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
Data on new sim @virginmedia mobile not working and can't get through on the phone 😱
-
LAUREN SHANNON
(@lorenshanxn) reported
from
Belfast, Northern Ireland
@fashiontrain @virginmedia This is why I left them never got the internet speeds they promised the whole time I was with them
-
Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Not working since I installed the new sim on Saturday!
-
Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@creppermint @virginmedia 2/ maintenance or scheduled maintenance, but just turning it off no warning when people are trying to work from home is just poor service. The website is useless, no faults showing and call centres closed, no way to contact them...
-
Paboy
(@paboy113) reported
from
Belfast, Northern Ireland
Broadband is so frustrating. Family going nuts! I’m sure VM staff are trying their best to fix but not good enough. Been on off on off in BT4 (Belfast) for weeks. Router switched on and off with no improvement. Seriously thinking of closing top home package account.#virginmedia
-
Árd Macha
(@Ard_Macha) reported
from
Belfast, Northern Ireland
@virginmedia Still slow.
-
PeteB
(@Rightpeg) reported
from
Castlereagh, Northern Ireland
Worst part of being on hold to @virginmedia is having to listen to Coldplay ☹
-
Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Christine Deboo
(@ChristineDeboo) reported
@virginmedia Just the same, have done the usual checks, but not making any difference, had the same problem earlier this year
-
Denise Shanahan
(@DeniseShanahan2) reported
@virginmedia we have been having issues in the Redditch area for days now. Intermittent internet. We rang and an automated message said you’re having issues but we are having to pay for this . Any idea how long it will be as we haven’t been able to use it for days now ? Thanks
-
GiinaGii 🐱🌿
(@giinagii) reported
@virginmedia Not when it's occurred as recently it hasn't been down long enough to contact or I've been at work. We will call next time then.
-
Lisa
(@Lisa_Brewin_xx) reported
@virginmedia I’ve been waiting 6 days for a reply to the email I sent!! I am currently paying for a service that isn’t working properly. Your customer service is as poor as your internet service! Can somebody contact me or sort this problem out?!
-
Roman Hnatiw
(@constanttech) reported
@virginmedia so my b/b is down for 5th day. For an IT business this is ruinous. Can I have some INTELLIGENT response? F009896694
-
Richard High
(@dukeoftadley) reported
@virginmedia Yes and I’ve finally been able to set up my account - with limited help from Virgin customer services
-
Tom Dixon
(@kingshrimper) reported
@virginmedia Yes it is a peak time when we want to be streaming etc after work and school. If you are saying that the Internet going down at peak times on a daily basis is acceptable then we are with the wrong supplier!
-
To be quite frank!
(@Tobequitefrank4) reported
@virginmedia Thanks the problems seems to be fixed now thank you. Just very annoying timing l, but that’s just the way things go I guess. Thank you to your team for being so quick to resolve the issue and sorry for the rant.
-
wes cullen
(@wescullen) reported
@virginmedia hi guys I have to constantly contact you because my bill is wrong and it is never the amount that was agreed at the start of my contract. And waiting on hold for over an hour is Really frustrating to be told it will be sorted next month and never is😤
-
@dannyboyle1988
(@dannyboyle1988) reported
@virginmedia @wadannatt Hey mate, where are you located because it seems like its based on area. My mate who i play with are having the same issue at the exact same time as you. Were in warrington in the north west