Virgin Media outages and service status in Newtownabbey, Northern Ireland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newtownabbey, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Total Blackout, and TV.
- The most recent signal from this area was received Apr 7, 2:10 PM GMT+1.
- E-mail (33%)
- Total Blackout (33%)
- TV (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
TV | 3 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland@virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.
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Jerry Lang (@jerrylangradio) reported from Holywood, Northern IrelandHey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia
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Victoria Gillespie (@Torig1983) reported from Dunmurry, Northern IrelandSo frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.
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Diane Holt (@DianePetherick) reported from Newtownards, Northern Ireland@virginmedia my home phone is constantly not working, causing distress to my elderly mum. Trying to ring your 'helpline" today the recorded message is unintelligible. Any chance of help here?
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Pete Kirk (@peterhkirk) reported from Ballyclare, Northern Ireland@virginmedia I accept more customers are working from home including myself however after a year I would expect a company such as @virginmedia to adapt and do everything within their powers to improve their service, not worsen!!??
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kimbo (@isabelsbaby) reported from Castlereagh, Northern Ireland@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland@virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it
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WTF! (@Garlic_Icon) reported from Antrim and Newtownabbey, Northern Ireland@virginmedia No, I never thought I needed to, I thought the whole point was that's it's wireless broadband. Connecting something and getting a fast reading will make no difference to myself and my family as we struggle to stream or game on our wireless devices.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland@virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating
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Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland@virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!
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Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland@virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.
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Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.
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liz (@belfastkoala) reported from Belfast, Northern Ireland@virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?
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Bobo Balti 🎩 (@bobobalti) reported from Belfast, Northern Ireland@br_Fk5 @virginmedia Having same issue with Sky at in laws.
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@AgentSWhelan (@ASMagency) reported from Belfast, Northern Ireland@virginmedia I’ve been on the phone 3 hours already to try and cancel my broadband/tv services and had my mobile phone cut off. Horrendous the time it takes to cancel
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Sir Bee (@beezlebum) reported from Belfast, Northern Ireland@virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.
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Bee (@beezlebum) reported from Belfast, Northern Ireland@raycasey2003 Delicious! Having just spent six months of my life battling @virginmedia for the bare minimum compensation I was entitled to and witnessing their atrocious 'customer service', this has delighted me. I know he doesn't own Vigin Media anymore, but he created the monster.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nichola 2020 (@NicolaDonnan) reported@virginmedia how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.
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becksyno7 (@becksyno769693) reportedWhen did Virgin media get so crap at delivering a service, I missed that memo. @virginmedia
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kevin cox (@kevin_cox9211) reported@virginmedia I need help the call centre person isn't helping and won't listen. Can't get on to account a replacement box that was ordered is now not been ordered.
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Clive (@clive503) reported@dvoradikal @virginmedia When I left this appalling company, I had so many calls I started calling them out for harassment! If they'd shown that much interest when I complained about intermittent broadband, I might have stayed! So glad I didn't thought! Better service, cheaper price!
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salmo (@Gary1165) reported@virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations
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Geoff Baldock (@Geoffb85) reported@tw1tterlawsey @virginmedia @sky Same poor service but still using the V6 box as not convinced on the TV360 format
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Mike Howe 💙 (@MiguelHowe) reportedHi @virginmedia you said that you had sorted my issue with the account, sent me a letter saying that you would credit my bill, haven't, now have charged me twice. Honestly. 🤮
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HAYLEY (@Hayleycauchie) reported@virginmedia @futureminds Yes itv live is not working also not on the app
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Clinton (@clintontayls) reported@virginmedia very unhappy with our tv service that hasn’t worked properly for 2 weeks despite a replacement box🤬😥…..not easy to phone you either!!
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One day you'll see the truth (@therealsambo121) reported@virginmedia been completely ignored over my concern yet again! Amazing customer service not