Virgin Media Outage Report in Newtownabbey, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newtownabbey come from postal codes BT36.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Bangor, Belfast and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Wi-fi | |
| Bangor |
Internet | |
| Belfast |
TV | |
| Belfast |
TV | |
| Newtownards |
Internet | |
| Belfast |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
-
Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Not working since I installed the new sim on Saturday!
-
PeteB
(@Rightpeg) reported
from
Castlereagh, Northern Ireland
Worst part of being on hold to @virginmedia is having to listen to Coldplay ☹
-
Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
Data on new sim @virginmedia mobile not working and can't get through on the phone 😱
-
Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Calls and texts are fine data is the problem can't even use the old SIM it has been cancelled! Tried getting through on 789 but just can't get through!
-
Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia Wish I could tell you it was better. But the internet is going on and off every few minutes. The service has been good for the last couple of months but since yesterday evening it has been terrible. Sorry.
-
Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@Ofcom any chance you can have a look at whats going on with @virginmedia, I have logged a complaint with you, unable to get a response from them other than platitudes on their twitter account. I
-
Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@onairwithgareth @virginmedia Seems to be network wide mate, stations VM business line keeps dropping too.
-
David Pelissier
(@d_pelissier) reported
from
Belfast, Northern Ireland
@virginmedia another weekend, another outage... If that's to be the new normal, then perhaps your competitors will be better at handling it. #NoWiFi
-
Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia To say your service is patchy at the moment would be generous.
-
Bluebird
(@Bluebird_7777) reported
from
Belfast, Northern Ireland
@virginmedia I've been trying to get thru on the phone since good Fri my multiroom box is broke it makes a squealing noise checks have been done an still dossnt work I need a new box but can't get to speak to someone wat can I do im paying for a service I can't use
-
Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Whiteabbey, Northern Ireland
@virginmedia They left me to fend for myself, the new sim wiped out my APN settings, @virginmedia were no help at all, got settings from a third party 😱
-
Paboy
(@paboy113) reported
from
Belfast, Northern Ireland
Broadband is so frustrating. Family going nuts! I’m sure VM staff are trying their best to fix but not good enough. Been on off on off in BT4 (Belfast) for weeks. Router switched on and off with no improvement. Seriously thinking of closing top home package account.#virginmedia
-
Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@virginmedia BT5 Belfast 7 hour outage, any chance we could get an estimate on when this will be fixed, or even an acknowledgement from your status checker that there is a problem, constant problems for the past month.
-
Árd Macha
(@Ard_Macha) reported
from
Belfast, Northern Ireland
@virginmedia Still slow.
-
Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP
-
Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.
-
Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@creppermint @virginmedia 2/ maintenance or scheduled maintenance, but just turning it off no warning when people are trying to work from home is just poor service. The website is useless, no faults showing and call centres closed, no way to contact them...
-
Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia It was showing a fault this morning but it now tells me everything is fixed. However the WiFi continues to come and go ever few minutes. I have reset twice but there is still a problem ongoing from 10.00 last night.
-
Darren Maginnes
(@darrenMaginnes) reported
from
Belfast, Northern Ireland
@virginmedia what’s the issue with your internet, this is two weeks in a row that you’re servers have had problems, how do you feel taking customers money and them not being able to use it then putting the charge up!!!
-
LAUREN SHANNON
(@lorenshanxn) reported
from
Belfast, Northern Ireland
@fashiontrain @virginmedia This is why I left them never got the internet speeds they promised the whole time I was with them
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sms89
(@Sms8912) reported
@virginmedia Mine came on yesterday but around midday today it went off again. No Internet or TV? Is this another issue?
-
🇮🇹Coach White Hart Prince✨
(@_Flirtram_) reported
@Billytheyid70 @virginmedia Change Bill, they are the worst by miles
-
Samuel Langley
(@Samuel_Dynamic) reported
@virginmedia is there currently a WiFi outage - been having intermittent issue?
-
Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really
-
Stacey Shioda
(@staceylou0903) reported
@virginmedia So because of YOUR problem with YOUR Internet and tv, people have to suffer and take unpaid leave from work due to working from home and using your services right before Christmas! We’re still in a pandemic which prevents us working in an office so HAVE to use your services
-
PeterE #IAmEUropean
(@Gamr1UK) reported
@virginmedia I have chronic illness. I am on long-term sick & advised the Movers team that I cannot access my military email. Originally told this was not a problem, but since learned that the disconnection did not go ahead because of this. Now I'm having to pay from 10 Sep till end of Dec!
-
Adam
(@AdamArticuno) reported
@virginmedia are there issues with internet connection right now? Can't seem to get online...
-
Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful
-
Miss Wobble
(@richie_rich77) reported
@virginmedia what's wrong with your internet now? Connection is PAINFULLY SLOW - I'm sitting RIGHT NEXT TOPM THE POUTER??? How can it be taking so long to load pages? Im actually fed up of this 'service'.
-
Julie
(@julie_almond) reported
@virginhelp Virgin media, please don’t tell me 150 from landline as it’s dead and never worked. The other numbers to overseas call centre is to expensive