Virgin Media Outage Report in Newtownabbey, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Lisburn, Belfast, Bangor, Newtownabbey, Newtownards and Antrim.
| City | Problem Type | Report Time |
|---|---|---|
 Lisburn |
Total Blackout | |
| Belfast |
TV | |
| Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Bangor |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Sandra Deane
(@SMDeane) reported
from
Castlereagh, Northern Ireland
@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia your broadband is a heap of **** . Cakesmackers
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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Leonard Totton
(@lennylinfield) reported
from
Belfast, Northern Ireland
@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
Down again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Jane Emir Holohan
(@JaneHolohan) reported
from
Belfast, Northern Ireland
@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
Once again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia I'm not a customer thank God. The complaint was with your construction teams obviously completing half arsed work.
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
I wonder how many times today my 'superfast' @virginmedia will slow down and cut off? Lodged complaint and passed it onto BBC Watchdog. #virginmedia
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Robert Mulligan
(@RobertMulligan5) reported
from
Belfast, Northern Ireland
@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
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David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Sean McIlhatton
(@eSean_SZN) reported
from
Belfast, Northern Ireland
@virginmedia It says no known issues
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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Jennifer McKiernan
(@_JennyMcKiernan) reported
from
Belfast, Northern Ireland
@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🌸 HeatherLaraTV 🌸
(@HeatherLaraTV) reported
okay i think virgin media is down or something my stream keeps lagging ive tried restarting my router and my pc but nothing is working... might have to postpone and have a shorter stream later or stream on saturday to make up for it, will keep you guys posted <3
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Collie
(@ColmHaydo) reported
@VirginMediaIE @virginmedia @VMSolutions_ my phone network has been knocked off for “not paying a bill” that I HAVE paid well over a week ago. 1 hr 45 mins trying to get through to customer service earlier to still no answer. I need this fixed ASAP and nobody is helping
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drayton blue
(@DraytonPFC) reported
@virginmedia I can't believe the football I'm watching is HD terrible quality !!!Shame on you I've been a loyal customer for 20 years and this is my reward.....HD my arse!!!
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Karen
(@GromitBob) reported
Wow @virginmedia so as a loyal customer of many years I am being asked to pay £50 more a month than a new customer? Hardly treating your customers fairly is it? Let’s see if @SkyUK wants my business
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Keshav Gupta
(@bionicleman26) reported
@virginmedia Just spent 2 hours on the phone trying to cancel! You’re not seriously suggest I call again?!
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Daytona Mills
(@DaytonaMills) reported
@virginmedia I don’t need to know that outcome, I would like an outcome for the problem I have presented to you about my situation. It doesn’t seem you regret the way I’ve been treated at all.
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dupebalogun
(@dupebalogun) reported
@virginmedia We are hoping that the "lack of agreed service" will reflect in our next bill as a CREDIT.@virginmedia
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Michael Brian Flavin
(@MichaelBrianFl1) reported
Virgin media. Just upgraded to their fastest signal and it’s never been so bad. No signal of any strength tonight. What’s the point!!!
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Rodge
(@hroggerz) reported
@virginmedia I’ve been passed around customer service for nearly AN HOUR and just as it seemed someone was going to help me - got an automated message that the service was closed and the phone got put down! I am NOT happy. I just want to get my internet installed.
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Lord Alistair Kealey
(@alistair_kealey) reported
@MartinSLewis 12 month plus no end problems with my virgin media can take hours days to get through to someone now been told to keep reliable service I'll need to pay extra £5 a month already pay 70 plus get half speed i pay what can I do