Virgin Media Outage Report in Newtownabbey, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newtownabbey come from postal codes BT36.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Bangor and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi | |
| Bangor |
Internet | |
| Belfast |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
-
bertford no DMs
(@bertford) reported
from
Newtownabbey, Northern Ireland
@sabele26 @Kat_Bee_123 @virginmedia Terrible none of them have good customer service, sky's as bad.
-
Gerry McCrudden
(@BeauSooth) reported
from
Belfast, Northern Ireland
@virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day
-
Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?
-
Conor Huddleston
(@Hudd84) reported
from
Belfast, Northern Ireland
No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.
-
Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.
-
Mark McLaughlin
(@MarkMcL60727750) reported
from
Bangor, Northern Ireland
@virginmedia I am not happy with my Internet speeds. I have been a virgin customer for 3 years and have been told that I apparently have too many devices connected which I have never heard of with any previous provider. I have 100mbps and have had nothing but slow lagging stream
-
Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@asa_thorp Virgin Media are worse to cancel, believe me.
-
Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.
-
Michael Long
(@CllrMichaelLong) reported
from
Belfast, Northern Ireland
@superbowler4 @virginmedia They are terrible.
-
Amanda Ferguson
(@AmandaFBelfast) reported
from
Belfast, Northern Ireland
@virginmedia Hi. It now 4 hours since I started trying to resolve your billing mistake using your WhatsApp messaging service. I have had to explain myself more than half a dozen times. Please check the details and resolve the matter asap. Thank you. Amanda
-
Conor Donnelly
(@DonnellyWAFC) reported
from
Lisburn, Northern Ireland
@virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.
-
Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it
-
Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No! I've just spent 26 minutes trying to get through, so I'm just going to pester you on here instead. I've raised three separate complaints to no avail. My only recourse is public humiliation. For a communications company you're really very poor at it.
-
Anna Poland
(@Anna_McD91) reported
from
Belfast, Northern Ireland
@virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?
-
Dermdog ☭
(@Dermo1888) reported
from
Belfast, Northern Ireland
@virginmedia Never mind, send me my deadlock letter
-
Seán MacAoidh
(@SeanJPMcKee) reported
from
Belfast, Northern Ireland
@virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.
-
Dermdog ☭
(@Dermo1888) reported
from
Belfast, Northern Ireland
@virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint
-
kimbo
(@isabelsbaby) reported
from
Castlereagh, Northern Ireland
@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
-
Sir Bee
(@beezlebum) reported
from
Belfast, Northern Ireland
@virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.
-
Sir Bee
(@beezlebum) reported
from
Whiteabbey, Northern Ireland
@virginmedia Nearly an hour trying to call. I have better things to be doing on a Saturday. This is atrocious. All I want is an explanation as to why I have been denied a service for two months and lied to repeatedly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Becky Weaver
(@beckywvr_) reported
@virginmedia we still have no wifi and it’s now saying the closest signal is in London. What’s going on?
-
Darren Cook
(@DJCookERY) reported
@virginmedia It was addressed to ‘The Customer’ at our address.
-
Huw Matthews
(@HuwMatthews1) reported
@virginmedia Ok. You’ve clearly not read what I’ve written. I want to cancel my contract due to your price increase. I keep getting cut off when I call you. Please call me now.
-
Elle ✨
(@EllieMcHugh_) reported
@virginmedia It’s with you. I’ve waited 5 days for a response on my application after being told it would only take 24hrs..rubbish customer service considering I was trying to sign up to a 24month contract 🤡
-
david
(@theking1534) reported
@virginmedia Maybe 4g 3g and 2g mobile signal is down in ne34 0te
-
Matt Smith
(@MSmudge_English) reported
Hi @virginmedia trying to contact you but the call keeps going dead when I'm listening to your lovely music. My signal is fine plus I'm WiFi calling. Get back to me please.
-
Tim Dawson
(@timdnottingham) reported
@virginmedia So that's excusing cutting customers off now? The service just keeps getting worse. Can you please clarify given that you've increased my monthly fee without notifying me whether i will be able to leave my contract with immediate effect without any penalty?
-
sarahlou
(@frenchfancy1989) reported
@virginmedia why are you making it impossible to move house ands arrange an engineer? Online chat and WhatsApp doesn't work and it won't let me on the phone
-
nicky
(@nicolam604) reported
@virginmedia @virginmedia so why have I had this issue still today ???
-
bubsy khan
(@BubsyKhan) reported
@virginmedia what a disgrace of a company, being in touch today for the fifth time, every time I talk to someone for 20 mins they put the phone down and I have to call again. My internet issues is with the new hub 5 and I loose signal every hr since installing it 5 days ago.