Virgin Media

Virgin Media Outage Report in Newtownabbey, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newtownabbey come from postal codes BT36.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newtownabbey, Northern Ireland 07/25/2025 01:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Lisburn, Antrim and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomLisburn TV
United KingdomBelfast TV
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomLisburn E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • tmcerlean95 Tiárna McErlean (@tmcerlean95) reported from Belfast, Northern Ireland

    Ffs @virginmedia fed up with these network blackouts recently! I’m gonna find another provider at this rate 🙃 😡

  • mrssbarnard SuzieWuzie (@mrssbarnard) reported from Cultra, Northern Ireland

    @CatrionaKing1 @virginmedia I'm a total tech idiot 🙈 It's a huge part of the reason companies like Virgin can take advantage

  • DarkOldWolf Jon (@DarkOldWolf) reported from Belfast, Northern Ireland

    @staggy_dev @bradley_steve @virginmedia Is it still down for you in east?

  • DarkOldWolf Jon (@DarkOldWolf) reported from Belfast, Northern Ireland

    @virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet

  • FuscoTV Angelina Fusco (@FuscoTV) reported from Belfast, Northern Ireland

    Dreadful #biz service @virginmedia all day and evening. To add to the problem @ITVX also stuttering

  • DianePetherick Diane Holt (@DianePetherick) reported from Newtownards, Northern Ireland

    @virginmedia my home phone is constantly not working, causing distress to my elderly mum. Trying to ring your 'helpline" today the recorded message is unintelligible. Any chance of help here?

  • adammccalden Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland

    @virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish

  • tomdkeating Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland

    @Seanlpmccabe @virginmedia It was down early Thursday morning, 10:30am(ish), no snow then. Very poor that both TV and BB are down for so long.

  • tomdkeating Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland

    @virginmedia any idea why Broadband and TV are down all day today in BT8?

  • lab_animal Margaret Dunlop (@lab_animal) reported from Belfast, Northern Ireland

    @virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !

  • HarbourLord Harbour 💚 (@HarbourLord) reported from Belfast, Northern Ireland

    @virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.

  • ASMagency @AgentSWhelan (@ASMagency) reported from Belfast, Northern Ireland

    @virginmedia I’ve been on the phone 3 hours already to try and cancel my broadband/tv services and had my mobile phone cut off. Horrendous the time it takes to cancel

  • larmour_andre Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.

  • DavidPMet David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    @virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.

  • DavidPMet David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    .@virginmedia please can you stop calling me every day? Long term customer offered £45 per month renewal, got double the speed for half the price with @TalkTalk 👏🏼 Since then, repeated calls offering £20 per month package, should have rewarded loyalty to begin with! @Ofcom

  • beezlebum Bee (@beezlebum) reported from Belfast, Northern Ireland

    @raycasey2003 Delicious! Having just spent six months of my life battling @virginmedia for the bare minimum compensation I was entitled to and witnessing their atrocious 'customer service', this has delighted me. I know he doesn't own Vigin Media anymore, but he created the monster.

  • beezlebum Bee (@beezlebum) reported from Newtownabbey, Northern Ireland

    @virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.

  • BelfastBooks Belfast B❄️❄️ks (@BelfastBooks) reported from Belfast, Northern Ireland

    Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.

  • BelfastBooks Belfast B❄️❄️ks (@BelfastBooks) reported from Belfast, Northern Ireland

    Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ELPigeon45698 Jay (@ELPigeon45698) reported

    @virginmedia Hi I haven't been able to sign in to my account for a week now. I cannot access my Account, Sky Sports App, or any Virgin Media tv channels on tablet or phone. The sign in page returns with an error message after I enter the password.

  • sarahkathryncl Sarah Clarke (@sarahkathryncl) reported

    @ArafatHuss37903 @Hyperoptic Yeah. The tech support is even worse than @virginmedia and I didn't think that was possible.

  • PeteWiFi Pete (@PeteWiFi) reported

    @O2 2 years now since I switched, multiple support tickets, many failed promises from you, and I still don’t have my Volt benefits because “my account is not eligible”. Well it’s been eligible from the @virginmedia side since day 1. This is beyond pathetic.

  • tharv tom harvey (@tharv) reported

    @Hyperoptic @virginmedia Even if I still under contract to broken Virgin?

  • moo2n bella4001 (@moo2n) reported

    @virginmedia @primevideouk Dint get Virgin media cable . It does keep going on the blinking and to speak with someone takes hours and hours as only robots are available and then they can’t have the decency to call an engineer . The people that finally answer are uneducated and rude . Terrible service

  • Reet10591590 Reet (@Reet10591590) reported

    @virginmedia @primevideouk Wish access to my Virgin Media acc was back. 11 days & counting. Anyone else having same problem?

  • mandy_moooouk ☆ moo ☆ (@mandy_moooouk) reported

    @virginmedia @GroverKevin Absolutely not. Terrible service for BRAND NEW CUSTOMERS. We went back to sky.

  • SeemaPurewal Seema (@SeemaPurewal) reported

    @virginmedia I have been waiting since 2nd June for my phone line to be fixed. I have made several calls and nobody has provided me a solution. The communication from Virgin media is terrible and appalling service

  • LCampbell1985 Laura Campbell ❤️ (@LCampbell1985) reported

    @JJAMESSTEVENSON @SkyUK @virginmedia I can assure you the grass is not greener…..sky goes down virtually every day, with zero communication

  • The_Chris_White Chris White (@The_Chris_White) reported

    @toobbroadband @virginmedia I changed from virgin media to toob. Toob processed one touch changing. I am still being charged by Virgin. Virgin blame toob, toob blame virgin. I'm not paying. Care to help?