Virgin Media Outage Report in Newtownabbey, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Lisburn and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Lisburn |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@veggiewen @virginmedia @Virgin I've been up and down all day.
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nadiamurphyy_ 🇬🇧🇧🇧
(@nadiamurphy17) reported
from
Belfast, Northern Ireland
Looool as if a manager from @virginmedia has just hung the phone up on me because I was complaining about their broadband 😂 don’t tell a customer it’s gonna b fixed by a certain time if it won’t be. Think I’ll be moving to sky internet now 😊😊😊😊
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Britishgamerni
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@virginmedia It's down again
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Belfast Snapper
(@ph_otographer) reported
from
Whiteabbey, Northern Ireland
@virginmedia I think I have wasted enough time on phone calls and sitting in the house for 2 days over the past fortnight terrible C/service
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Britishgamerni
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@virginmedia It was last night it didn't say there was any issues however the checker wasn't loading when the issue was happening and a friend in another town had the same issue was wifi for me all for them affected
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𝖗𝖊𝖇𝖊𝖈𝖈𝖆 𝖈𝖍𝖆𝖗𝖑𝖔𝖙𝖙𝖊 ✯
(@rcdbek) reported
from
Belfast, Northern Ireland
@virginmedia i found out the problem & it’s actually not your fault im so sorry 🤣🙈
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Open Mind NI
(@Open_Mind_NI) reported
from
Newtownabbey, Northern Ireland
@virginmedia Thinking about that now, no I didnt. Hopefully you can help me out here 🤞
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Deb McKinney
(@Swab_1963) reported
from
Belfast, Northern Ireland
@JayneSeckerSky Don't be fooled, this is a poor boy trying to pay his evil ***** landlord who thinks belittling a young girl and throwing her crappy "perfect example of a shit landlord" all over us. Time to change providers @SkyNews Let's all go to @virginmedia
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
.@richardbranson why as a long term @virginmedia customer can new customers get a better deal. I've called and new customers are still getting a better deal and CS can't even give me the same price
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Suzi
(@msmillerbelfast) reported
from
Belfast, Northern Ireland
Nice of Virgin Media to show up at 3pm! to fix the service. No Wi-Fi or Broadband again! I could write a book. I could but I couldn't share it. Currently on glider apologising to people who think I'm ignoring them.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@LouiseB555 @virginmedia Ah no 🙁 We’re in an estate but right at the back, I have fields with cows in them the other side of our garden fence. Phone signal is 25-50% at best, but WiFi-call just went from 30-50 Mbps to 365 Mbps 👏🏻👍🏻🙌🏻
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Aaron Cobb
(@acobb403) reported
from
Lisburn, Northern Ireland
@d0wn3y @bt_uk Should go with @virginmedia ! They have been buzzing for us. Never had any internet issues and super fast!
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Reeko
(@DJReeceRodgers) reported
from
Bangor, Northern Ireland
@virginmedia Hi, 3 onto the WiFi and 1 wired. No problem with the wired connection. Thanks
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia Broadband is down, called 150 and no fix to Monday. What's up with that. #FirstWorldProblems
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shannon
(@shannonruddock_) reported
from
Greenisland, Northern Ireland
@virginmedia customer services is actually appalling
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Britishgamerni
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@virginmedia hi is there a fault in the BT23 area myself and a neighbor are having intermittent service
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Belfast Snapper
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia @YodelOnline terrible customer service not keeping the customer in the loop!
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on BB is out and ETA for fix is 9pm #virginmediadowntime
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Kerri
(@Kerria87) reported
from
Belfast, Northern Ireland
@virginmedia Just been on the phone for over 15 mins trying cancel but couldn’t as nan has never had a password or email linked to acc... #joke
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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wendy
(@wendy08858359) reported
@virginmedia Hello no I still can’t get through to anyone to help with the fault - it doesn’t even say if there is one in my area - I’m seriously struggling to work from home - all I want is someone to see if it’s a fault in my area or me and fix it !!!
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Martin Gauci
(@MartinGauci) reported
@virginmedia I was a senior engineer covering south London and Voice representative for over 5 years, dealing with high level service complaints and installations. Why would my father need such a service when he knows his son will deal with it??? Completely unacceptable
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nat
(@natnatnart) reported
@virginmedia I ended my contract a month ago and I was waiting for the pre-paid postal returns pack to send the hub back but I never received it. Now I’m living in the other side of the country and I asked to be send another pre-paid postal returns pack here and I’m still waiting
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Mr Bartram
(@TommyBartram84) reported
@virginmedia I was promised the £20 fee for moving my service from one flat to another would not be added to my bill because the engineer didnt bother to turn up but its still been taken from my account... WHY?!
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Lee_Westwood
(@LeeWestwood11) reported
@virginmedia My Hub3 works well in the front room but as soon as i go into the dining room which isnt far away at all ( probably 7-8 meters ) my wifi is none existent. Ive used your scanning app, and its the same upstairs, so poor
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nicolegault💚
(@nicolegaultxx) reported
@virginmedia Hi @virginmedia my internet has been terrible since the start of 2021. It keeps dropping out for 10 minutes Hub going green then overnight 12-5am it’s off? Trying to WFH but can’t if it keeps dropping out...
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Yoshida Kenshin
(@yoshida_kenshin) reported
@virginmedia The area code is 021, that is your reference for my service area but you can’t provide an update based on that? Wow it just gets better and better.
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Anish patel
(@Anish_Patel55) reported
@virginmedia @MarksGoneDiving What the customer service number for support I received broadband and everything but haven’t got main power supply plug
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jake
(@jaketay88907204) reported
@virginmedia @MarksGoneDiving What’s the customer service number
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nicolegault💚
(@nicolegaultxx) reported
@virginmedia I called your support early spoke to Matthew and he said i need to use an Ethernet cable to all devices.. I’m supposed to have 500 speed? How can I run Ethernet cables to all devices?