Virgin Media Outage Report in Antrim, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Antrim come from postal codes BT41.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Antrim, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Antrim, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Ballymena and Antrim.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Wi-fi | |
| Belfast |
Total Blackout | |
| Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Antrim, Northern Ireland
Latest outage, problems and issue reports in Antrim and nearby locations:
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🎧Jarlath🎙️
(@DJJarlath) reported
from
Newtownabbey, Northern Ireland
@virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland
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Anna Poland
(@Anna_McD91) reported
from
Belfast, Northern Ireland
@virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?
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christine
(@christine160586) reported
from
Belfast, Northern Ireland
@virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.
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Michael Long
(@CllrMichaelLong) reported
from
Belfast, Northern Ireland
@superbowler4 @virginmedia They are terrible.
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Annie Mc Cartney
(@Flomoll) reported
from
Belfast, Northern Ireland
Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.
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Pascal Stil
(@Pascalstil) reported
from
Belfast, Northern Ireland
@virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true
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Pascal Stil
(@Pascalstil) reported
from
Belfast, Northern Ireland
@virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you
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Sean Steenson
(@seansteenson) reported
from
Belfast, Northern Ireland
Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it
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Gerry McCrudden
(@BeauSooth) reported
from
Belfast, Northern Ireland
@virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day
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Ian Moran
(@ianmoran) reported
from
Belfast, Northern Ireland
So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues
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Bobo Balti 🎩
(@bobobalti) reported
from
Belfast, Northern Ireland
@br_Fk5 @virginmedia Having same issue with Sky at in laws.
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.
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Emmet McDonough-Brown
(@EmmetMcDB) reported
from
Belfast, Northern Ireland
@okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.
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kimbo
(@isabelsbaby) reported
from
Castlereagh, Northern Ireland
@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)
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Jazzyspurs
(@jazzyrath3) reported
from
Castlereagh, Northern Ireland
@virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.
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Broc
(@Broc_Boyd) reported
from
Belfast, Northern Ireland
@virginmedia Belfast BT6 no issues showing on service checker but no connection
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Rebecca Black
(@RBlackPA) reported
from
Belfast, Northern Ireland
@virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Summersfield
(@hannah_summer) reported
@virginmedia what’s going on with your password reset issues? I’m having the same issue as many others from what I’ve seen - trying to reset and every combination that follows your own rules is showing as invalid. I need to check my bill!
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Dimpz
(@Dizz688) reported
@virginmedia are you kidding me!!! I’m in the middle of work! Not even a heads up or anything. Why I’m I paying extortionate prices for little to no service! This is becoming a joke. I’m I going to see money off on my next bill for this lack/no service?
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Sowmya Roy 🇮🇳
(@s0wmya_r0y) reported
@virginmedia broadband down since this morning in HA2. Please fix it urgently.
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lostmymojo
(@sedgynffc) reported
@virginmedia Yes this was explained to me but why does it take a month to monitor 3 days of slow speed if I can do it why can't a big company like @virginmedia do it bear in mind I'm still paying a monthly fee for a service I'm not receiving
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Keep It Simple Copywriting
(@kiscopywriting) reported
Yay, @virginmedia is down! Cheers guys, not like I have work deadlines to hit or anything 👍
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Simon 🌱 (a certain sort of person)
(@winklesbloke) reported
@virginmedia Thank you, but she cannot access the account to secure it as the password has been changed. How can she go about resetting it? The forgotten password page is not working for her.
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Lee Randall
(@randallwrites) reported
@virginmedia I have now resolved the issue but that extra step was NOT explained during the sales pitch.
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Ash
(@Hash1981) reported
@virginmedia This is how your customer service team is when I am trying to resolve the pathetic service I have received when trying to resolve this @Ofcom they are refusing to put me through to a manger
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🏴McHunter006🏴
(@MCHunter006) reported
Losing ANOTHER day of work thanks to useless @virginmedia in Edinburgh City Centre. Pull it together and FIX the issues. This is absolutely ridiculous!
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Adam Wilkins
(@AdamWil96168250) reported
@virginmedia I presume there is Currently an outage problem