Virgin Media Outage Report in Antrim, Northern Ireland
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The latest reports from users having issues in Antrim come from postal codes BT41.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Antrim, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Antrim, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Antrim and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
||
| Belfast |
Wi-fi | |
| Antrim |
Wi-fi | |
| Newtownabbey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Antrim, Northern Ireland
Latest outage, problems and issue reports in Antrim and nearby locations:
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Tiárna McErlean
(@tmcerlean95) reported
from
Belfast, Northern Ireland
Ffs @virginmedia fed up with these network blackouts recently! I’m gonna find another provider at this rate 🙃 😡
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Jon
(@DarkOldWolf) reported
from
Belfast, Northern Ireland
@staggy_dev @bradley_steve @virginmedia Is it still down for you in east?
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Jon
(@DarkOldWolf) reported
from
Belfast, Northern Ireland
@virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet
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Angelina Fusco
(@FuscoTV) reported
from
Belfast, Northern Ireland
Dreadful #biz service @virginmedia all day and evening. To add to the problem @ITVX also stuttering
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Adam McCalden
(@adammccalden) reported
from
Belfast, Northern Ireland
@virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish
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Margaret Dunlop
(@lab_animal) reported
from
Belfast, Northern Ireland
@virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !
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Harbour 💚
(@HarbourLord) reported
from
Belfast, Northern Ireland
@virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.
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@AgentSWhelan
(@ASMagency) reported
from
Belfast, Northern Ireland
@virginmedia I’ve been on the phone 3 hours already to try and cancel my broadband/tv services and had my mobile phone cut off. Horrendous the time it takes to cancel
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.
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Bee
(@beezlebum) reported
from
Belfast, Northern Ireland
@raycasey2003 Delicious! Having just spent six months of my life battling @virginmedia for the bare minimum compensation I was entitled to and witnessing their atrocious 'customer service', this has delighted me. I know he doesn't own Vigin Media anymore, but he created the monster.
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Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.
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Belfast B❄️❄️ks
(@BelfastBooks) reported
from
Belfast, Northern Ireland
Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.
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Belfast B❄️❄️ks
(@BelfastBooks) reported
from
Belfast, Northern Ireland
Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help
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WTF!
(@Garlic_Icon) reported
from
Antrim and Newtownabbey, Northern Ireland
@virginmedia "aren't guaranteed?" They've been terrible from day one. After 6 months as a customer you clearly overpromise on your capabilities. My speeds at the moment are probably no better than dial up
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WTF!
(@Garlic_Icon) reported
from
Antrim and Newtownabbey, Northern Ireland
@virginmedia No, I never thought I needed to, I thought the whole point was that's it's wireless broadband. Connecting something and getting a fast reading will make no difference to myself and my family as we struggle to stream or game on our wireless devices.
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WTF!
(@Garlic_Icon) reported
from
Antrim and Newtownabbey, Northern Ireland
I see I'm not the only unsatisfied customer of @virginmedia out there. Twitter full of disgruntled customers who are effectively being defrauded paying for a service they don't get.
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Johnny Hamilton
(@SwissKrono_JH) reported
from
Belfast, Northern Ireland
@virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles
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Scott Dixon
(@ScottD_DJMS) reported
from
Belfast, Northern Ireland
@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
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Jim Doran
(@jai_dee) reported
from
Belfast, Northern Ireland
@virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LondonUK
(@Uk84London) reported
@virginmedia No Tv and no internet full outage in Ealing area! Error code CS2004 - this is happening way too often with Virgin Media for a modern provider #VirginMedia
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Alistair D Johnson
(@Bobcat1939) reported
@virginmedia I've got the text and im trying to sign in to my virgin media account but it won't allow me to link my account to my id
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Wickins
(@Ballistix99) reported
@GaryCoxUK @virginmedia @VodafoneUK Excellent customer service
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TurboKat
(@PaniKotki) reported
@virginmedia @O2 I've just had a cold call offering me a lower bill and a complementary gift - Great! Then there was lots of repeating things ad nauseam and then floor supervisor came on - a mumble and then hung up on! THIS IS CRAP SERVICE!!
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Charles Roskilly
(@CharlesRoskilly) reported
@b_e_s_s_ @virginmedia It's bizarre that Virgin Media knows there is a similar issue affecting many, many customers but instead of sending clear information to all via email and social media, they are addressing customers individually and giving the impression they are unaware of the issue. Mental.
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Charles Roskilly
(@CharlesRoskilly) reported
@virginmedia @b_e_s_s_ I'm not asking you to resolve the issue. I'm asking: A) You've previously said this is a known issue. What exactly is the problem? B) Has Virgin Media been able to fix the issue for any customers? C) What was the process of fixing the issue? Did the customer call?
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Charles Roskilly
(@CharlesRoskilly) reported
@virginmedia I don't want to waste my time calling if they are not able to fix the problem. A) What is the issue Virgin Media are aware of? B) Have to managed to resolve the issue for any customers) C) If so, how have you resolved it?
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Charles Roskilly
(@CharlesRoskilly) reported
@virginmedia But that isn't the issue. I've verified my account but once verified, I'm just asked to verify again and again. Over and over again. A) What is the issue Virgin Media are aware of? B) Have to managed to resolve the issue for any customers) C) If so, how have you resolved it?
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Charles Roskilly
(@CharlesRoskilly) reported
@virginmedia I don't really understand. You previously said there is a known issue that Virgin Media are working to resolve. How will me calling fix the issue with accessing my account when there is a known issue?
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monica leon15
(@leon15_monica) reported
@virginmedia virgin media you need to sort out your customer service they are absolute incompetent. we was meant to have an engineer to come and install an upgrade and they haven't turned up. We've had issues with customer service since Wednesday last week