Virgin Media outages and service status in Antrim, Northern Ireland

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Antrim, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, and Antrim.

City	Problem Type	Report Time
Belfast	Internet	9 hours ago
Belfast	Internet	2 days ago
Belfast	TV	2 days ago
Belfast	Internet	2 days ago
Newtownabbey	Internet	2 days ago
Newtownabbey	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

• 
  Pete Kirk (@peterhkirk) reported 14 minutes ago from Ballyclare, Northern Ireland

  @virginmedia I accept more customers are working from home including myself however after a year I would expect a company such as @virginmedia to adapt and do everything within their powers to improve their service, not worsen!!??

• 
  Trevor Killeen (@TrevorAKilleen) reported 15 minutes ago from Belfast, Northern Ireland

  @virginmedia Why would I do that!? I am still waiting for a response through a formal complaint from 4 months ago and I am still waiting for that call back from 26/8/20 !!!! YOU DO NOT TREAT CUSTOMERS WITH RESPECT!! People should avoid using your company !! And I will continue to share that!!

• 
  Sir Bee (@beezlebum) reported 18 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia No! I've just spent 26 minutes trying to get through, so I'm just going to pester you on here instead. I've raised three separate complaints to no avail. My only recourse is public humiliation. For a communications company you're really very poor at it.

• 
  Jonathan McCormack (@StripeyMiata) reported 19 minutes ago from Belfast, Northern Ireland

  @virginmedia Also, on the Virgin Media support forums, loads of people complaining text cancelling isn’t working either, hence I wrote.

• 
  Dale McDonald (@davmacfc) reported 20 minutes ago from Belfast, Northern Ireland

  @virginmedia can you please explain why the best price as a loyal customer for years is 30 pound more expensive than a new customer. Can’t even get through to right department to cancel

• 
  Lauren Blair♥ (@lilmissymoo90) reported 21 minutes ago from Belfast, Northern Ireland

  @virginmedia paid my bill the app says I’ve still something to pay and shows 0.00 this is messed up please help

• 
  Trevor Killeen (@TrevorAKilleen) reported 23 minutes ago from Belfast, Northern Ireland

  @virginmedia yet another example of horrendous service from @virginmedia - “too busy” to deal with my call so disconnected me..... online service that I was directed to .... cannot make the changes I need .... not providing service but guess what .... still charging me !!!

• 
  Sir Bee (@beezlebum) reported 26 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.

• 
  Jon (@DarkOldWolf) reported 28 minutes ago from Belfast, Northern Ireland

  @virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet

• 
  Jennifer McKiernan (@_JennyMcKiernan) reported 29 minutes ago from Belfast, Northern Ireland

  @virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?

• 
  Trevor Killeen (@TrevorAKilleen) reported 31 minutes ago from Belfast, Northern Ireland

  Yet a new LOW in crappy “customer service” from @Virginmedia - letter saying they have been trying to contact me (still waiting for a callback from 26/8/20) no attempts made and to text a number to get someone to contact me ...... guess what an automated system that gets

• 
  Ryan Murray (@rmurrayld) reported 31 minutes ago from Dunmurry, Northern Ireland

  @virginmedia WiFi down again, heap of sh*ttttttt

• 
  Jane Emir Holohan (@JaneHolohan) reported 31 minutes ago from Belfast, Northern Ireland

  @virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?

• 
  Pete Kirk (@peterhkirk) reported 33 minutes ago from Ballyclare, Northern Ireland

  @virginmedia Having spent nearly three hours tonight trying to speak with someone with no luck I would like to know how customers get in touch, how they can get a solid service and when @virginmedia will cop onto what is acceptable as a business provider?? 😡

• 
  Michael Fearon (@mfearonmusic) reported 41 minutes ago from Belfast, Northern Ireland

  @virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.

• 
  Fionntán BP Clarke. (@Fionnominal) reported 42 minutes ago from Belfast, Northern Ireland

  @virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.

• 
  Dermdog ☭ (@Dermo1888) reported 45 minutes ago from Belfast, Northern Ireland

  @virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint

• 
  David Simpson (@deewoodvalemufc) reported 52 minutes ago from Belfast, Northern Ireland

  @virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****

• 
  Tom Rowntree-Finlay (@Tom_R_Finlay) reported 58 minutes ago from Newtownabbey, Northern Ireland

  Cannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.

• 
  Tian Ye (@Ye_Tian_1223) reported 60 minutes ago from Belfast, Northern Ireland

  Can’t cancel the broadband service from @virginmedia . Since 2 July, we tried to sent numerous emails/feedbacks and no response received; called for several times and waited for 20 minutes with no one answered the phone. No access on the webpage to cancel the package as well.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kathleen Owen (@Kathlee38871288) reported 9 minutes ago

  @jomickane @Benleo @virginmedia I have been with Virgin for nearly 2 years not one single problem

• 
  Little Lotte (@lottalottebotte) reported 9 minutes ago

  @jomickane @Benleo @virginmedia Im with talk talk, but ive never had a problem to date.

• 
  Denby (@denbyplastering) reported 11 minutes ago

  @Benleo @virginmedia They are terrible!

• 
  TonyAVFC (@ANTHONYWRI30570) reported 15 minutes ago

  @Benleo @virginmedia I used them years ago never again Shocking customer service

• 
  Sue Metcalf. 🌈 (@suemetty) reported 15 minutes ago

  @virginmedia There is no signal apparently there is a known issue in my postcode NE8 3JP

• 
  Jordan (@JordanPsych_) reported 21 minutes ago

  @virginmedia why am I still getting issues with your horrid internet? been almost 3 weeks and still no fix yet you're 'aware of the issues'

• 
  England My Country I Love You (@UpTheVibration) reported 21 minutes ago

  @jomickane @Benleo @virginmedia I've always found them to be really good, been with them years, never a problem, broadband connection is great - we're high usage, and this year they even emailed me to let me know they were keeping my existing discount when my contract was up, I usually renegotiate each time

• 
  jamiezerofour (@jamiezerofour) reported 23 minutes ago

  @Benleo @virginmedia Serious point - I have never ever ever considered virgin media because, for at least 20 years - they have had the most appalling customer services reputation.

• 
  Guyz2005 (@Guyz20051) reported 24 minutes ago

  @Benleo @virginmedia They were always awful , I said that to someone on a sales stand , his answer was , I hear this all of the time, good product, **** 💩 company . 02 own it now .

• 
  Hypocrisy Hunter (@HypocrisyHunta) reported 28 minutes ago

  @Benleo @virginmedia They've always been ****. Their broadband is down more than the internet in Iran. Toob is way better