Virgin Media Outage Report in Carrickfergus, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carrickfergus, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Virgin Media
Virgin Media is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Carrickfergus, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
TV | |
| Bangor |
Internet | |
| Belfast |
Total Blackout | |
| Bangor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carrickfergus, Northern Ireland
Latest outage, problems and issue reports in Carrickfergus and nearby locations:
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Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia hi WiFi issues in Belfast. Saying signal strength is very good but no connection. Wired working fine.
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Conor Mc Dermott
(@McConor535) reported
from
Belfast, Northern Ireland
@SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit
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Andy.
(@andyweir93) reported
from
Castlereagh, Northern Ireland
@PhilipLennon @SkyIreland @VirginMediaIE Had exactly the same issue when we moved in here, Phil! Only to be told it would be another 4 weeks before an engineer could come out. Cancelled and went to @virginmedia - up and running 2 days after. Thank you. Good night.
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Peter Whibley
(@colorblindjames) reported
from
Castlereagh, Northern Ireland
@virginmedia I’m having broadband service issues. I’ve run a test on my equipment and no problem was detected.
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david jackson
(@davidtacko7) reported
from
Newtownabbey, Northern Ireland
Can't wait to cancel virgin media terrible broadband and wifi
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Nish Glandorian Sparrowhawk🍻
(@holidaytripper) reported
from
Belfast, Northern Ireland
@G88shaw @divisbhoy On virgin media so don’t have that problem. Maybe these polish women need to change their network provider
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Mike McGuckin
(@mikeni77) reported
from
Belfast, Northern Ireland
@MickRooksby @virginmedia Same for me along with sky one so looks like it's an issue
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Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia twice now in a week where i have had no tv/broadband , once when it was off for over 12 hrs and now it suggests we wont have a service until 4pm tomorrow. Not good enough. I pay a subscription to watch live sport and i cant watch it. I want some form of compensation
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia again transferred into a hold music queue after telling the representative I didn’t want to be put in another queue #shockingservice #badcustomerservice @Ofcom will be getting a complaint logged
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Gibraltar Hammer
(@GibraltarHammer) reported
from
Belfast, Northern Ireland
Hello @virginmedia new customer here, part of the package was as a sim card never got it been 3 weeks. And can't register or contact virgin mobile. Just want a new SIM card sent out not 17 help pages of nothing
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Sam Morgan
(@SamSJMorgan) reported
from
Belfast, Northern Ireland
Virgin Media called to offer me Sky Sports for £15per month and I'm literally waiting to see who we sign before I decide if I'm gonna pay to watch us get our pants pulled down every other week.
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Dominic Sherry Adams
(@93DominicSF) reported
from
Belfast, Northern Ireland
@virginmedia customer service is atrocious! Meant to be open to 8PM...but advisors just hanging up the phone instead of answering. Asking us to leave...
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shannon
(@shannonruddock_) reported
from
Carrickfergus, Northern Ireland
Ben tried contacting @virginmedia because someone has ****** up our account during our house move. He was ignored and could hear the girl typing in the background. He tried saying hello repetitively but no one responded. Not acceptable to treat your customers this way!!!!
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gemma
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
@virginmedia honestly your customer service is disgrace. your advisor gave false info to get a sale last wk as confirmed by your advisor on my call today, repeatedly put on a silent hold with no signposting so it sounded like been disconnected, blind transferred then systems down
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Ross
(@Dross1114) reported
from
Castlereagh, Northern Ireland
@virginmedia ITV down, hands down the worst service, awkward user interface, will be moving on from my contract, so expensive for poor service
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia Yes says to call the customer service number to make changes have also tried the online chat but no good! This is the shocking service for the second night in a row
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia @virginmedia unfortunately 8am is not a suitable time the evening is a time I would expect to be able to speak with someone in customer service
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tee 🦕⎊
(@__tee123) reported
from
Castlereagh, Northern Ireland
Okay so virgin media seems to be down in my house and O2 is down on my phone... I’m sorry what 😅
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donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
@virginmedia @RunninOnEmptee Same here...had the problem since this morning!
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Reeko
(@DJReeceRodgers) reported
from
Bangor, Northern Ireland
@virginmedia Hi, 3 onto the WiFi and 1 wired. No problem with the wired connection. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christian Caddick
(@Caddick988) reported
@virginmedia See my messages from yesterday. Nothing on your service pages but I’m constantly having issues. It’s now affecting my job as I can’t work from home efficiently anymore and that’s not acceptable.
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guy marsh
(@marshy313) reported
@virginmedia customer service rubbish. Been trying to report broadband fault for weeks & cannot speak to anyone.. all online help useless & not prepared to hang on the phone for hours waiting either. #poorservice #angry
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❣️Andrea (LFC)❣️
(@Marsy24A) reported
@virginmedia Ok i will look again, but i have tried a couple of times already and it wasn’t there. As long as the security is fine it is not a problem. Thanks for your help
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Hzrdie For aRa
(@hzrdiee) reported
Wtf is wrong with @virginmedia ******* **** internet lagging in out every 10 minutes and I’ve got god internet
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Browzz
(@Browzz__) reported
@xSinqer @virginmedia damn. pain.😔
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Omar
(@OmarEstietie) reported
@virginmedia I guess it is from the DSL thing, the speed should be near 30Mbps but as far as I know it's a problem with the DSL and the telephone.
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James Mc
(@jimmymc) reported
from
Bromley, England
@virginmedia So, despite me spending an hour on the phone persuading you that I am not moving house just yet.. I wake up this-morning to find I’ve been disconnected anyway. And I’ve been hung up on once already while being transferred to the movers dept. Shocking service.
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Kim McLean
(@Kimmymcwom) reported
@virginmedia wfh is a tad hard when your wifi doesn’t work. What the issue this time? Please send the link so@I can see why error you have today. Thank you
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PowWowNow
(@PowWowNow1) reported
@AshleighKirk_ @virginmedia Can't login to computer for my meeting this morning, as virgin media internet down again, trying calling the number but no answer. This is a joke, absolute joke
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Ace Mason
(@AceOfxxxx) reported
@virginmedia Yes, every single Channel.. I'm paying so much money for services that I ain't receiving, is there a problem on your end? It needs sorting