Virgin Media Outage Report in Carrickfergus, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carrickfergus, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Carrickfergus, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Newtownabbey |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carrickfergus, Northern Ireland
Latest outage, problems and issue reports in Carrickfergus and nearby locations:
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia
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🎧Jarlath🎙️
(@DJJarlath) reported
from
Newtownabbey, Northern Ireland
@virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland
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Rebecca Black
(@RBlackPA) reported
from
Belfast, Northern Ireland
@virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life
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Pascal Stil
(@Pascalstil) reported
from
Belfast, Northern Ireland
@virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true
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christine
(@christine160586) reported
from
Belfast, Northern Ireland
@virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.
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John Bell
(@johnpbell) reported
from
Bangor, Northern Ireland
.@virginmedia I’ve been waiting for 40 mins and counting. At no point am I told what place I am in the queue nor expected waiting times. Very poor. Can you please arrange a call back as I’m not prepared to wait those sort of times again with no idea of how long it’s likely to be.
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia your broadband is a heap of **** . Cakesmackers
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Sean Steenson
(@seansteenson) reported
from
Belfast, Northern Ireland
Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia
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Ian Moran
(@ianmoran) reported
from
Belfast, Northern Ireland
So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues
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Bobo Balti 🎩
(@bobobalti) reported
from
Belfast, Northern Ireland
@br_Fk5 @virginmedia Having same issue with Sky at in laws.
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Emmet McDonough-Brown
(@EmmetMcDB) reported
from
Belfast, Northern Ireland
@okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
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Pascal Stil
(@Pascalstil) reported
from
Belfast, Northern Ireland
@virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you
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Jazzyspurs
(@jazzyrath3) reported
from
Castlereagh, Northern Ireland
@virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)
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Mark McLaughlin
(@MarkMcL60727750) reported
from
Bangor, Northern Ireland
@virginmedia can you tell me how to send back your NOT so super intelligent WiFi booster. It's crap, does not work and ever since we used it we keep getting kicked off wifi, both me and my partner. Internet speeds are worse on some devices.
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Broc
(@Broc_Boyd) reported
from
Belfast, Northern Ireland
@virginmedia Belfast BT6 no issues showing on service checker but no connection
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leena Gupte
(@LeenaG) reported
It's all a bit of a fix isn't it? How can knowing your package details be a security question when @virginmedia routinely changes your package on you without your consent and then uses it as a excuse to start charging more? Surely security questions should be something I choose?
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yas ➐
(@superstaryas7) reported
@virginmedia yet AGAIN, you're causing me to disconnect from matches in #FIFA22 due to the poor service I'm receiving!!! This is absolutely shocking & embarrassing! Having this many disconnects results in EA giving out sanctions btw! (Happened to me last year)
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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Leena Gupte
(@LeenaG) reported
Properly bored now @virginmedia What happens if I just cancel my direct debit and mail back your stuff? Can we consider the account cancelled? I promise not to buy any of your services ever again?
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B E A N I E 🦊
(@Beanieee) reported
.@virginmedia You are USELESS. Someone needs to call me right now to discuss removing the cancellation fee due to your horrendous service.
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Samantha
(@Wee_Sammy_xoxo) reported
@virginmedia What exactly is the point of this page if you don't help? There was no point in me telling you my issue what so ever. The line is active so service should not have been switched off. Especially if it isn't my fault they changed my installation date.
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Alexandra Gill
(@Alexand46027896) reported
@Ofcom I am trying to help my mum recover an email account that @virginmedia have just deleted without notice even as she cancelled her virgin media account 4 yrs ago. I was advised to complain and get a deadlock letter but they won't oblige. Any advice?
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stephen halliwell
(@steviehalliwell) reported
@virginmedia Morning, yes I tried again this morning because it was down again. An engineer is coming again on Friday. I just hope he understands that it is most likely the cabling size from the junction box as we are the quite a distance away. It’s certainly not the hub.
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Stephen
(@bigstevie_67) reported
@virginmedia It is a replacement! I've been onto them again and I'm getting a free v6 with free Activation now. This has been ongoing for months with pixellation so I'll be after recompense for loss of service. Who or how do I contact about that?
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Christine Carroll
(@Chrisca50) reported
@virginmedia Many thanks, I have tried this link and there seems to be no problems in my area so must just have been a glitch