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Virgin Media

Virgin Media outages and service status in Lurgan, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lurgan, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lurgan, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lurgan, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lurgan, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Craigavon.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lurgan, Northern Ireland

Latest outage, problems and issue reports in Lurgan and nearby locations:

  • thompo2010
    Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland

    @philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!

  • DonnellyWAFC
    Conor Donnelly (@DonnellyWAFC) reported from Lisburn, Northern Ireland

    @virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.

  • DavidPMet
    David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland

    @virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation

  • andycno1
    Andrew Clarke  (@andycno1) reported from Lisburn, Northern Ireland

    @TSSNI @virginmedia completely disgusted by Virgin Media. Have recently taken out 3 phones on contract bringing it up to 4 on the account. One stops working less than a month after buying it and now they are looking to charge me to fix it before even looking at the phone.

  • CarmelRobinson3
    Carmel Robinson (@CarmelRobinson3) reported from Lurgan, Northern Ireland

    Having a rubbish service from #VirginMedia promised hi fibre fast broadband and it keeps buffering. My partner spoke to customer service who said that was normal. We are leaving after 6 weeks of a terrible service

  • andycno1
    Andrew Clarke  (@andycno1) reported from Lisburn, Northern Ireland

    Have had the phone sent back once and now two weeks later still awaiting a pack to send it off again. Been told just to go to @Apple and been hung up on twice. Hundreds of pounds a month being paid to @virginmedia and not even a hint of customer service!!!! Disgusting

  • Chlochlo2234
    Chloé (@Chlochlo2234) reported from Lisburn, Northern Ireland

    @virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP

  • Chlochlo2234
    Chloé (@Chlochlo2234) reported from Lisburn, Northern Ireland

    @virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.

  • DavySedge
    David Sedge (@DavySedge) reported from Lisburn, Northern Ireland

    @virginmedia Paying good money for a service that goes mute for no reason . Thanks

  • Fitman99
    sean collins (@Fitman99) reported from Craigavon, Northern Ireland

    @virginmedia how can I get talking to someone as want to leave as internet is poor?

  • BigSighZ400
    Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland

    @Adz_lufc @virginmedia Yup, keep being asked the same security questions at the dawn of each new day. Just going to cancel my direct debit and wait for @virginmedia to contact me, maybe keep them waiting for a few days....

  • Jimmaguire44
    Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland

    @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal

  • sduffy10
    Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • BigSighZ400
    Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland

    Hats off to @virginmedia it has to be a record of some kind! Trying to cancel my broadband, they offer WhatsApp comms, mostly automated. 47 hours waiting to be connected to the person who can actually cancel my contract. I've been ****** about between renewal bots in that time.

  • StripeyMiata
    Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland

    @virginmedia According to the site, all good, but was up and down like a yo-yo up to dinner time. Seems OK now, so fingers crossed 🤞

  • CarmelRobinson3
    Carmel Robinson (@CarmelRobinson3) reported from Portadown, Northern Ireland

    @SportyNeesy @bthelpline I'm thinking of reporting #virginmedia to trading standards as we certainly are getting a below par service

  • acobb403
    Aaron Cobb (@acobb403) reported from Lisburn, Northern Ireland

    @d0wn3y @bt_uk Should go with @virginmedia ! They have been buzzing for us. Never had any internet issues and super fast!

  • gemmamcmurray
    Gemma McMurray 💕 (@gemmamcmurray) reported from Lisburn, Northern Ireland

    @virginmedia Yes, there’s a known issue with the service in the area. Thanks for this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nethers_x
    Nethers (@Nethers_x) reported

    @virginmedia my WiFi is down, 2 people can’t work.

  • christobinsings
    Cristoir Toibin (@christobinsings) reported

    @virginmedia absolute shambles of a service today, missed the football and now no Internet again for the last hour. Happy to send me 4 messages to say you've fixed "the issue" Time to move to another provider.

  • JohnBolashello
    John Bolas (@JohnBolashello) reported

    @virginmedia Good morning, many thanks for your help! I didn’t realise I could do that!

  • ambo1992
    Amber Carter ⎊ (@ambo1992) reported

    @virginmedia been trying to get through on live chat all day, it now appears to be completely broken. WhatsApp option doesn’t work either. Please can anyone help? Impossible to get through by any means

  • dancooper05
    Coops (@dancooper05) reported

    @virginmedia I need to raise a complaint with a door to door seller. Please can you send a number to contact immediately

  • _HadleyGamble
    Hadley Gamble (@_HadleyGamble) reported

    @isamutlib I gave up at two hours @virginmedia will cancel the service and stop payment. That is a scam.

  • Usheen1
    Oisín (@Usheen1) reported

    @adrianweckler The question is will their router support modem mode? Virgin media hub 5x is a dud

  • theojamesjohno
    theo Johnson ⸆⸉ (@theojamesjohno) reported

    @virginmedia wanna sort ur **** out? wifi it’s constantly down it’s a joke been off for 4 days now

  • MZ2346441534028
    M&M (@MZ2346441534028) reported

    @virginmedia my internet was down for almost a month (now restored), but I haven’t received any automatic compensation. Please look into this urgently so I don't need to involve ombudsman.

  • hartdj
    Danny (@hartdj) reported

    @virginmedia I am a new customer. Today I received home start kit. I have plugged in the router and it isn't connecting to the internet. I received a text message, saying 'due to a technical fault we can't activate your kit, contact us on live chat'.... can’t get through on chat.