Virgin Media Outage Report in Lurgan, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lurgan, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lurgan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Lurgan, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Craigavon, Portadown, Lisburn, Dromore and Banbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Craigavon |
Total Blackout | |
| Portadown |
Internet | |
| Portadown |
Internet | |
| Lisburn |
Internet | |
| Dromore |
Internet | |
| Banbridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lurgan, Northern Ireland
Latest outage, problems and issue reports in Lurgan and nearby locations:
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Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.
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Jim Maguire
(@Jimmaguire44) reported
from
Lurgan, Northern Ireland
@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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SCi
(@SCIGONE) reported
from
Lisburn, Northern Ireland
@virginmedia can you downgrade your tv package... looking to cancel my sports package....
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Adam
(@itsadam0202) reported
from
Lisburn, Northern Ireland
@virginmedia ****** FIX IT
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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sean collins
(@Fitman99) reported
from
Craigavon, Northern Ireland
@virginmedia how can I get talking to someone as want to leave as internet is poor?
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Well good news, my V6 box lost signal as well for 5 minutes, and when it came back again, so did the broadband. The Virgin van was parked near a cabinet, so maybe that was him fixing a fault there.
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia According to the site, all good, but was up and down like a yo-yo up to dinner time. Seems OK now, so fingers crossed 🤞
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@asa_thorp Virgin Media are worse to cancel, believe me.
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Been out at work, but apparently Broadband been down since 12:00 today again. BT28
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia were you able to check the mast in Dromore to see if there is an issue
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
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Chloé
(@Chlochlo2234) reported
from
Lisburn, Northern Ireland
@virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia no difference still no service. looking now at changing provider for all 4 in household.
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BIG MAVERICK🍀🇮🇪🍀
(@bigmaverick1) reported
from
Lurgan, Northern Ireland
@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
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Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company
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Andrew Thompson
(@thompo2010) reported
from
Lisburn, Northern Ireland
@philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Susan daly
(@daly_sd4ly) reported
@virginmedia Absolute nonsense that you cannot call a customer to resolve an issue especially when they have made you aware through every media available
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Rebecca Crutchley
(@CrutchleyBecca) reported
@virginmedia when you're ready, please respond to the 3 complaints I have now made about being overcharged for a service that is failing to deliver. Many thanks
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Matt Spink
(@eggdaddy) reported
@virginmedia There is that word sorry again. Would you not feel disappointed if you were paying for 200mbps service and it was dropping to sub 20mbps with massive latency for 12 hours a day? And no one at that ISP could offer any solution other than wait 6 weeks and it should be fixed?
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Lisa O'Donovan
(@DonovanLisao) reported
Anyone is Finglas Glasnevin virgin media down? They won’t send out an engineer until at least 3 people have called in 🤬🤯
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Tom Reynolds
(@Reyneydays) reported
@virginmedia @BigIssue How about old Richie just gives 200 mil of his money to these poor people . Spend a bit less on rocket boosters
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Peter Jackson
(@petejacksonjr) reported
@virginmedia what is wrong with your service. Since the November lockdown all services have been useless working from home can’t happen due to your terrible service. Online says there’s no fault but when I try to call your on hold that long I’m getting nothing else done #terrible
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Emma
(@Emma77733840) reported
@virginmedia Hi there, we have checked and no known issues in our area. The box has been reset and the connection was fine. My partner just tried to book an engineer, to be told after picking a slot there were no slots available.
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Abbie Willetts
(@AbbieWilletts) reported
@virginmedia my internet has been down since 8pm yesterday! I was told it would be back on by now! I am working from home, this is not good enough! Can’t even get through to your call centre!!
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Susan daly
(@daly_sd4ly) reported
@virginmedia We have no TV and nothing I oi e can fix it
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bethany👀
(@bethanyG_xox) reported
@virginmedia there seems to be a problem with my direct debit - who can I speak too about this without ringing?