Virgin Media

Virgin Media Outage Report in Craigavon, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Craigavon, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Craigavon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Craigavon, Northern Ireland 12/31/2025 09:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Craigavon, Northern Ireland

Latest outage, problems and issue reports in Craigavon and nearby locations:

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤

  • rnelson7271 Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.

  • rnelson7271 Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia no difference still no service. looking now at changing provider for all 4 in household.

  • Fitman99 sean collins (@Fitman99) reported from Craigavon, Northern Ireland

    @virginmedia how can I get talking to someone as want to leave as internet is poor?

  • Jimmaguire44 Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland

    @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

  • bigmaverick1 BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported from Lurgan, Northern Ireland

    @celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    Anyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤

  • CarmelRobinson3 Carmel Robinson (@CarmelRobinson3) reported from Lurgan, Northern Ireland

    Having a rubbish service from #VirginMedia promised hi fibre fast broadband and it keeps buffering. My partner spoke to customer service who said that was normal. We are leaving after 6 weeks of a terrible service

  • sduffy10 Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.

  • rnelson7271 Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia were you able to check the mast in Dromore to see if there is an issue

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.

  • Michael31674926 Michael Cullen (@Michael31674926) reported from Armagh, Northern Ireland

    Virgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stu_bibby Sbt (@stu_bibby) reported

    @virginmedia @jockthumper I have experience of your customer service they don't understand standard questions and start going through a script not able to understand basic language

  • FarmerUkr Dr Keith Dawson #FBFE #Rejoin (@FarmerUkr) reported

    @BorisJohnson @virginmedia @O2 You really have an absolute lack of self awareness Johnson. You caused the problem with your misguided ambition and opportunism. It must be sad to want something your whole life and be so bad at it, whilst more people (even your own) reject and revile you each day. How sad😢

  • RevAMol Rev. A Mol (@RevAMol) reported

    @BorisJohnson @virginmedia @O2 Keep roaming free? Didn't Vote Leave say that this wasn't going to be an issue? Wasn't that "scaremongering"?

  • DriveLikeLife Matt (@DriveLikeLife) reported

    @virginmedia how do we claim back money for pay as you go sims? There’s nowhere under my account to ‘register my details’ and your customer service bot doesn’t even mention it when I ring from my mobile

  • phildascombe Phillip Dascombe (@phildascombe) reported

    @virginmedia But I don't travel in Europe, so no benefit there. Domestic charges going up, so unless I am unable to negotiate down, I may leave. Don't worry, I won't have SKY, they're worse, just not happy that things going up when in the middle of a world crisis.

  • ButterscotchDe6 Butterscotch But Christmas ❄ 🏳️‍⚧️ (@ButterscotchDe6) reported from Salford, England

    @virginmedia It's been gradually going down each month for the last year. To clarify all the devices I've used for tests are wireless however that does not excuse week long drops in the Kb ranges

  • Richard_K_P Richard (@Richard_K_P) reported

    @OldBlueyes @virginmedia No it didn’t. It was just a TV outage. Inconvenient? Sure. But stopping ‘000s people from working from home? No. Facts matter.

  • eimi_indy Mike Hutchinson 🇮🇹⚽️👍 (@eimi_indy) reported

    @virginmedia no TV service either

  • mealsy16 Amelia Whitbread (@mealsy16) reported

    @virginmedia your website and service status pages is down and so is my whole internet connection. I have a hub 3.0 web page trying to fix the problem but it's saying it can't middle of the work day when I support the healthcare sector.

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...