Virgin Media Outage Report in Craigavon, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Craigavon, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Craigavon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Craigavon, Northern Ireland
Latest outage, problems and issue reports in Craigavon and nearby locations:
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia were you able to check the mast in Dromore to see if there is an issue
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
Anyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.
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BIG MAVERICK🍀🇮🇪🍀
(@bigmaverick1) reported
from
Lurgan, Northern Ireland
@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
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Jim Maguire
(@Jimmaguire44) reported
from
Lurgan, Northern Ireland
@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia The phone lines never get answered even without today's " outrage ".
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.
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Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡
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Michael Cullen
(@Michael31674926) reported
from
Armagh, Northern Ireland
Virgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤
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Simon I Caulfield
(@BigSighZ400) reported
from
Craigavon, Northern Ireland
@virginmedia hi, I would like to terminate my contract please.
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sean collins
(@Fitman99) reported
from
Craigavon, Northern Ireland
@virginmedia how can I get talking to someone as want to leave as internet is poor?
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Simon I Caulfield
(@BigSighZ400) reported
from
Craigavon, Northern Ireland
Hats off to @virginmedia it has to be a record of some kind! Trying to cancel my broadband, they offer WhatsApp comms, mostly automated. 47 hours waiting to be connected to the person who can actually cancel my contract. I've been ****** about between renewal bots in that time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon McGaw
(@McgawSimon) reported
@virginmedia So my current call is now at 20 mins. Your automated service put me through to the same wrong dept again. I explained i was recording the call for later use but she confirmed that my call is being recorded. So you have confirmed to me that my last 4 calls have been recorded
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Jenni Field
(@mrsjennifield) reported
@virginmedia It hasn’t gone well. £240 to move because virgin doesn’t offer a service at our new property and we are still within our contract. After 8 years with you and great service this is incredibly disappointing and feels somewhat unfair.
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NotStu
(@stitch_notstu) reported
@virginmedia Through the efforts of Nandini at customer service and Clare in the executive team, the situation appears to have been resolved. All’s well that ends well, however my suggestion is better communication with your customers to outline procedures and manage expectations
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Simon McGaw
(@McgawSimon) reported
@virginmedia I think you need to review your working from home policy and procedures becuase its obviously not working. Your operator can not stay connected with ne until im transfered its currently 30mins.
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Bernard Ward
(@Bernard29268637) reported
@virginmedia Some slight improvement. I recently moved from sky as I was told by colleagues that virgin was so much better, I am paying for 200mbps and receiving 20mbps. I did consult with my neighbour and he said he has the same issues, sometimes completely drops off and very slow.
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Rich M
(@cunnyfuntrich) reported
@virginmedia Yep that did work. Sent me a link for a password and the link doesn't work then won't respond to my messages. Can you just get someone to ring me
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Kate Patch
(@katepatch) reported
@virginmedia absolutely shocking service, horrendous customer support. Ring on hold for 30 mins to be told to download the connect app, load that to be told it doesn’t help with WiFi issues
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Jonathan Kingham
(@jonkingh) reported
@virginmedia Support for faults? The link you sent yesterday suggests that it can put you through to a team but it does not.
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orry drinkwater
(@orrydrinkwater) reported
@virginmedia 3. @MartinSLewis please can you advise me what my rights are when no information is being given regarding the service from @virginmedia. I have not been able to work, interview crashed during an interview I've worked years for. VERY VERY stressful. Thanks
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Jonathan Kingham
(@jonkingh) reported
@virginmedia We have now had no service for over 24 hours