Virgin Media Outage Report in Craigavon, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Craigavon come from postal codes BT66.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Craigavon, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Craigavon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Craigavon, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Banbridge, Craigavon and Portadown.
| City | Problem Type | Report Time |
|---|---|---|
 Banbridge |
TV | |
| Craigavon |
Internet | |
| Craigavon |
Phone | |
| Craigavon |
Total Blackout | |
| Portadown |
Phone | |
| Craigavon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Craigavon, Northern Ireland
Latest outage, problems and issue reports in Craigavon and nearby locations:
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BIG MAVERICK🍀🇮🇪🍀
(@bigmaverick1) reported
from
Lurgan, Northern Ireland
@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia were you able to check the mast in Dromore to see if there is an issue
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Michael Cullen
(@Michael31674926) reported
from
Armagh, Northern Ireland
Virgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia no difference still no service. looking now at changing provider for all 4 in household.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.
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Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Carmel Robinson
(@CarmelRobinson3) reported
from
Lurgan, Northern Ireland
Having a rubbish service from #VirginMedia promised hi fibre fast broadband and it keeps buffering. My partner spoke to customer service who said that was normal. We are leaving after 6 weeks of a terrible service
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sean collins
(@Fitman99) reported
from
Craigavon, Northern Ireland
@virginmedia how can I get talking to someone as want to leave as internet is poor?
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.
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Jim Maguire
(@Jimmaguire44) reported
from
Lurgan, Northern Ireland
@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
Anyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsten Hawley
(@KirstenHawley1) reported
@virginmedia No we know what the issue is, the cable outside has been cut so needs replacing but yet a technician can't be sent due to Covid but he doesn't have to enter our property. Yesterday it was fine when booking it and today we get a text saying it cancelled! So what do we do now.
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Cian Foster
(@cian_foster) reported
@virginmedia Hi. Is the 5GHZ Broadband down as mine has been gone all day! I can see the 2.4GHZ, however the 5GHZ has disappeared. I have checked and it’s enabled. I’ve tried restarting the hub
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Joshua Tarling 🏴🇩🇰
(@JoshCAFC43) reported
@virginmedia When calling about tech issues I am told by a pre recorded voice that you are unable to put me through to a human
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Lauren
(@LozGreen_) reported
@virginmedia Nope, your website tells me when I log in to check the service status
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Tara
(@taronipops) reported
@virginmedia It's not just a security camera. It's a phone, a PC, and sometimes a firestick. All issues are intermittent and inconsistent; and some devices never have issues. I've had to buy wifi velop nodes to ensure a consistent wifi connection.
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Craig Preece
(@no1_hotspur) reported
@LanceAntony @virginmedia Just hope it transfers into good WiFi, we have the 600 and the WiFi is trash. They do try and help but, they just keep repeating same rubbish. e.g get 600 coming into house with 5-50 on WiFi. Trash
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tasha
(@fairbanksfamily) reported
@virginmedia I highly doubt it. Will see at 6pm when they don’t turn up. Intermittent service 5 days now
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SpurOn
(@SpursSingh) reported
@virginmedia I've tried that and it's not just me, two other people on my road who are with Virgin have the same issue.
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tasha
(@fairbanksfamily) reported
@virginmedia I’ve been waiting in all day for a 8-1pm appointment been told 3 time will be here before 6 for a reinstall of cables due to loss service but the engineer is advised when called only work mornings for these jobs. Not impressed 4 days no service
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Cino
(@askinc27) reported
@virginmedia You can send a phone the next day but not a hub. How convinient. Will cancelling, been with virgin for 10 years but your service isngetong worse