Virgin Media Outage Report in Craigavon, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Craigavon come from postal codes BT66, BT63 and BT62.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Craigavon, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Craigavon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Craigavon, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Craigavon.
| City | Problem Type | Report Time |
|---|---|---|
 Craigavon |
Internet | |
| Craigavon |
Wi-fi | |
| Craigavon |
Wi-fi | |
| Craigavon |
TV | |
| Craigavon |
TV | |
| Craigavon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Craigavon, Northern Ireland
Latest outage, problems and issue reports in Craigavon and nearby locations:
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Michael Cullen
(@Michael31674926) reported
from
Armagh, Northern Ireland
Virgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
Anyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤
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Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.
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Jim Maguire
(@Jimmaguire44) reported
from
Lurgan, Northern Ireland
@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia The phone lines never get answered even without today's " outrage ".
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Simon I Caulfield
(@BigSighZ400) reported
from
Craigavon, Northern Ireland
Hats off to @virginmedia it has to be a record of some kind! Trying to cancel my broadband, they offer WhatsApp comms, mostly automated. 47 hours waiting to be connected to the person who can actually cancel my contract. I've been ****** about between renewal bots in that time.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.
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Simon I Caulfield
(@BigSighZ400) reported
from
Craigavon, Northern Ireland
@Adz_lufc @virginmedia Yup, keep being asked the same security questions at the dawn of each new day. Just going to cancel my direct debit and wait for @virginmedia to contact me, maybe keep them waiting for a few days....
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BIG MAVERICK🍀🇮🇪🍀
(@bigmaverick1) reported
from
Lurgan, Northern Ireland
@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.
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Simon I Caulfield
(@BigSighZ400) reported
from
Craigavon, Northern Ireland
@virginmedia hi, I would like to terminate my contract please.
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sean collins
(@Fitman99) reported
from
Craigavon, Northern Ireland
@virginmedia how can I get talking to someone as want to leave as internet is poor?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HeureVerte
(@TheGreenHour) reported
@virginmedia Congrats on your merger with @O2! Perhaps when you guys have finished slapping each other on the back, you can get round to fixing my TV & Broadband? On the blink for two weeks now, zero Customer Service communication and the website is gaslighting your customers.
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Nicky Morgan
(@Nickymorgan73) reported
@virginmedia wasted over an hour trying to cancel our contract. Just left on hold to wait..and wait... WHAT'S GOING ON???
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𝔸𝕓𝕓𝕚𝕖
(@Holmeseeee) reported
@O2 why have you joined hands and voices with @virginmedia if it ain’t broke don’t fix it! I already miss O2 internet, you was the best.
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Danny Bray
(@DannyBray) reported
@O2 partnering with @virginmedia is not good. O2 are miles ahead customer service wise, will be bad for them
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Panda 🐼
(@PandaKingPinder) reported
@virginmedia We have tried to call to multiple times in the last hour to talk about upgrading our Internet Hub and issues we have with it to find there is no upgrade option on the phone system and when we go through another means we get cut-off when waiting...whats up with that?
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Koo
(@Koooshi2021) reported
@VickiiLansdowne @virginmedia Their on boarding experience is terrible. Wish I hadn't gone with them either. Still no landline and it takes ages to get through to technical support @virginmedia disgraceful!!
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out
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O2 in the UK
(@O2) reported
@Purple_bin Hi, there are no changes to your existing contracts with either O2 or Virgin Media. You may look to cancel your contract, but there could be charges to exit early.
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Alice Barrett Clarke
(@AliceClarkey) reported
@virginmedia working from home and my WiFi isn’t working at all, not going to be fixed until the 8th of June! How am I meant to work?! TV isn’t working either with awful pixelated images!! Sort it out please 😩
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Jamie McHale
(@jamiemchale) reported
@virginmedia This has been really terrible service from Virgin. I've wasted a bunch of my time and got a credit mark against my name because of a mistake you made.