Virgin Media

Virgin Media Outage Report in Craigavon, Northern Ireland

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The latest reports from users having issues in Craigavon come from postal codes BT62.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Craigavon, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Craigavon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Craigavon, Northern Ireland 09/18/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Craigavon, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Craigavon and Portadown.

Loading map, please wait...
City Problem Type Report Time
United KingdomCraigavon Internet
United KingdomPortadown TV
United KingdomCraigavon TV
United KingdomCraigavon Internet
United KingdomCraigavon Internet
United KingdomCraigavon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Craigavon, Northern Ireland

Latest outage, problems and issue reports in Craigavon and nearby locations:

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.

  • bigmaverick1 BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported from Lurgan, Northern Ireland

    @celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡

  • sduffy10 Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia The phone lines never get answered even without today's " outrage ".

  • BigSighZ400 Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland

    Hats off to @virginmedia it has to be a record of some kind! Trying to cancel my broadband, they offer WhatsApp comms, mostly automated. 47 hours waiting to be connected to the person who can actually cancel my contract. I've been ****** about between renewal bots in that time.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    Anyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤

  • Fitman99 sean collins (@Fitman99) reported from Craigavon, Northern Ireland

    @virginmedia how can I get talking to someone as want to leave as internet is poor?

  • Jimmaguire44 Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland

    @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

  • BigSighZ400 Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland

    @Adz_lufc @virginmedia Yup, keep being asked the same security questions at the dawn of each new day. Just going to cancel my direct debit and wait for @virginmedia to contact me, maybe keep them waiting for a few days....

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.

  • Michael31674926 Michael Cullen (@Michael31674926) reported from Armagh, Northern Ireland

    Virgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.

  • BigSighZ400 Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland

    @virginmedia hi, I would like to terminate my contract please.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneHutchby Jane Hutchby (@JaneHutchby) reported

    @virginmedia I've contacted your customer service team. It is resolved. However, I am now looking into other suppliers. I prefer transparency.

  • simonha08675244 simon harris (@simonha08675244) reported

    @virginmedia currently trying to watch a movie on demand , it’s constantly lagging , I have tried rebooting it all several times and still the same , checked all my internet settings it all says fine , so what the hell is going on , nothing but problems with virgin media .

  • ovverbruv mike anthony (@ovverbruv) reported

    @virginmedia No because nobody ever called me back or emailed me with it. It was promised 4 or 5 times but never appeared

  • PryceApryce29 Ralph Mariano ⚒ (@PryceApryce29) reported

    @virginmedia already done that… none reported. Says mine has an intermittent fault. Would appear strange that no engineers have been allocated even though we’ve been experiencing problems for ages now which have been reported but it’s now getting to the point where it unusable.

  • richardkirkwood Richard Kirkwood 💙 (@richardkirkwood) reported

    Reasons why I'm leaving @virginmedia, cost and quality of support. I'm just so bored with waiting for someone to answer the phone!

  • NeilCammies Neil Cammies (@NeilCammies) reported

    @virginmedia All I'm doing is ringing nu.bers and nothing is done. An engineer changed our connectors but the problem is across the area. Just fed up with talking to a brick wall ie Virgin Media

  • LotharHex Lothar Hex (@LotharHex) reported

    NO WAIT NEVER MIND @VIRGINMEDIA GOING BACK ON OFFERS. OFF TO THE OMBUDSMAN WE GO.

  • soundradar Adam Streames (@soundradar) reported

    @virginmedia Hi, yes there are known service issues. There have been issues on and off since the beginning of May. Sometimes it says there are, sometimes not. It’s made it impossible to work from home resulting in using up my mobile data or paying to commute to the office!

  • davyjones34 Dave jones (@davyjones34) reported

    @virginmedia I've tried for 3 weeks nearly now to set my virgin media account up online and no one has been able to help to reset or even do anything, had enough now I'll probably end up cancelling direct debit then hopefully someone will do something

  • R6ShadowHunter TTG Shadow Hunter (@R6ShadowHunter) reported

    @virginmedia Yes tried that, all I got on the box is a green up/down arrow everything else is blue