Virgin Media outages and service status in Craigavon, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Craigavon, including 0 direct reports.
- The most common problems reported in this area mention TV, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 27, 9:29 PM GMT+1.
- TV (50%)
- Total Blackout (25%)
- Wi-fi (25%)
The latest reports from users having issues in Craigavon come from postal codes BT66 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Craigavon, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Craigavon, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Craigavon, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Crumlin, and Craigavon.
| City | Problem Type | Report Time |
|---|---|---|
 Crumlin
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Craigavon, Northern Ireland
Latest outage, problems and issue reports in Craigavon and nearby locations:
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern IrelandAnyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤
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sean collins (@Fitman99) reported from Craigavon, Northern Ireland@virginmedia how can I get talking to someone as want to leave as internet is poor?
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.
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Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland@Adz_lufc @virginmedia Yup, keep being asked the same security questions at the dawn of each new day. Just going to cancel my direct debit and wait for @virginmedia to contact me, maybe keep them waiting for a few days....
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.
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Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.
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BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported from Lurgan, Northern Ireland@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
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Richard (@rnelson7271) reported from Dromore, Northern Ireland@virginmedia were you able to check the mast in Dromore to see if there is an issue
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Michael Cullen (@Michael31674926) reported from Armagh, Northern IrelandVirgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.
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Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland@virginmedia hi, I would like to terminate my contract please.
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡
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Richard (@rnelson7271) reported from Dromore, Northern Ireland@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
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Carmel Robinson (@CarmelRobinson3) reported from Lurgan, Northern IrelandHaving a rubbish service from #VirginMedia promised hi fibre fast broadband and it keeps buffering. My partner spoke to customer service who said that was normal. We are leaving after 6 weeks of a terrible service
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Carmel Robinson (@CarmelRobinson3) reported from Portadown, Northern Ireland@SportyNeesy @bthelpline I'm thinking of reporting #virginmedia to trading standards as we certainly are getting a below par service
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tania Harding (@taniah009) reported@PeteUK7 @virginmedia Sorry you’ve experienced this. I had the same with @virginmedia when my dad passed and on calling, the agent was so rude to me it made everything so much harder. Witnessed and we still cannot believe the conversation. Kindness costs nothing.
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Manoj Parmar (@MannyParmar) reported@virginmedia you’ve made no provisions for your vulnerable customers in the LE5 5AA area after a lightning strike took out comms for everyone? Your estimated time to fix has gone from 24 hours to 4th June which is over a week away! How are life line pendants going to work?
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the_beeb_23 (@thebeeb_23) reported@virginmedia a little man from virgin media just rocked up at the door to explore opportunities to get our business back. How poor is the customer relationship software that they don’t have on record that pricing, service and delivery was so bog awful I will never go back?
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Sharon (@SharonHerbert) reported@GeoffJonners @virginmedia They did this to us - went from £124 to £211 so we did the switching service with Sky. Virgin then called to offer us the same package for £74. Too late I’m afraid! 👋
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mary32 (@marypaul32) reported@virginmedia is this how you treat your vulnerable customers? A 72 year old man has been left with no WiFi after builders cut through a virgin cable. He spent an hour on the phone and virgin won't come to fix it till 10th June. He can't make nhs appt as must be online.
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d_f1888 (@df1888) reported@virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman
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Jane (@janethebuell) reported@PeteUK7 @virginmedia Same problem with @skytv. Told them mum had died & wanted account closed. They said "we cannot close the account, we need to talk to the account holder". I repeated she died. I gave up, sent the equipment back & ignored the flurry of demanding emails. Very distressing.
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Pete 😷 #COVIDisAirborne (@PeteUK7) reported@ProfChocCaXe @virginmedia Nothing personal? How much more personal than intimating you know my mother's cause of death can you be? Having gone through 3 months of trauma watching her die a slow and painful death, how welcome do you suppose your comments are? I am grieving her loss and people like you are the lowest of the low.
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Diane Elebert-Morgan (@GMCC_Diane) reported@virginmedia loving the even further dial down of our broadband as we enter InTo the last few days of contract with you! You already turned it down after the first 8 weeks so we had to upgrade! We have never used you before and we will never use you again! Good riddance!
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Adam (@Adam83492464721) reported@Nasher6328 @JamieGBarry @virginmedia Nah **** that. If I need to go through the song and dance anyway I may as well switch and get whatever freebies they throw to new customers. It’s just a stupid system that doesn’t reward loyalty and means we all have to waste our time every 2 years.