Virgin Media

Virgin Media Outage Report in Craigavon, Northern Ireland

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The latest reports from users having issues in Craigavon come from postal codes BT62 and BT65.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Craigavon, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Craigavon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Craigavon, Northern Ireland 06/05/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Craigavon, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Craigavon.

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City Problem Type Report Time
United KingdomCraigavon Internet
United KingdomCraigavon Internet
United KingdomCraigavon Internet
United KingdomCraigavon Internet
United KingdomCraigavon Internet
United KingdomCraigavon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Craigavon, Northern Ireland

Latest outage, problems and issue reports in Craigavon and nearby locations:

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.

  • Fitman99 sean collins (@Fitman99) reported from Craigavon, Northern Ireland

    @virginmedia how can I get talking to someone as want to leave as internet is poor?

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.

  • CarmelRobinson3 Carmel Robinson (@CarmelRobinson3) reported from Lurgan, Northern Ireland

    Having a rubbish service from #VirginMedia promised hi fibre fast broadband and it keeps buffering. My partner spoke to customer service who said that was normal. We are leaving after 6 weeks of a terrible service

  • sduffy10 Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • bigmaverick1 BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported from Lurgan, Northern Ireland

    @celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.

  • rnelson7271 Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia were you able to check the mast in Dromore to see if there is an issue

  • rnelson7271 Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.

  • Michael31674926 Michael Cullen (@Michael31674926) reported from Armagh, Northern Ireland

    Virgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    Anyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤

  • Jimmaguire44 Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland

    @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤

  • rnelson7271 Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia no difference still no service. looking now at changing provider for all 4 in household.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • granth1974 Neil G (@granth1974) reported

    @virginmedia I am still having issues and your l stupid support line has sent me a text to a link rather than let me speak to someone. I am going to report you to trading standards because your level of service is dreadful and I am paying you a lot of money and you are ripping me off

  • ConnorTWilson Connor Wilson (@ConnorTWilson) reported

    So my phone disconnected from the WiFi during the night and now the WiFi isn't even showing up on the network connections, even though its on because the amazon and Netflix on the telly are working @virginmedia what's going on?

  • RealTurniplord Rob Pitt (GamePitt) (@RealTurniplord) reported

    So, thanks to @O2 and @virginmedia merging, the price of #O2 tariffs are changing. They sent an email saying ours is going down to £17.75 yet we pay £14.80 atm... Now, correct me if I’m wrong but you’re increasing our bill, not reducing it. As such, bye bye...

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia yet again last night and now this morning your service is t working despite the large amount we pay you every month. The two of us work from home - you are costing us business. If you can’t provide a decent consistency service then admit it and we’ll change provider

  • vascularis Arindam Chaudhuri (@vascularis) reported

    @virginmedia Customer service was awful yesterday, mixed messages from 4 different people I spoke to over >40 minutes when I only had one simple request as a UO customer! Now getting the run-around via the chat service-bot-another member-another bot!! Any chance of a direct chat?

  • chris2803 Chris Peplow🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chris2803) reported

    @MAcMcAuliffe @virginmedia Never had a problem with them. Speed has been brilliant, price is OK. I have been with them for 20 years (formerly NTL)

  • Adam_Hosker Hosker 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@Adam_Hosker) reported

    @vmbusinesshelp @vmbusiness It came back up. For the future is there a status checker that businesses can login to? or is that only for residential customers.

  • ripon984 andrea984 (@ripon984) reported

    @virginmedia no broadband since 10pm and you state that it will be possibly fixed by 21st June! Poor service £8 comp a day doesn’t make it better #BD10

  • warrend2010 warren (@warrend2010) reported

    @virginmedia Only just now but taking a break when helping a customer is disgusting customer service

  • TomEntract hiiamtom (@TomEntract) reported

    @virginmedia The link doesn't work, just takes me to the website