Virgin Media Outage Report in Dromore, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dromore, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dromore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dromore, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Craigavon, Lisburn and Portadown.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
TV |
Community Discussion
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Virgin Media Issues Reports Near Dromore, Northern Ireland
Latest outage, problems and issue reports in Dromore and nearby locations:
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Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland
@virginmedia According to the site, all good, but was up and down like a yo-yo up to dinner time. Seems OK now, so fingers crossed 🤞
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Redcap (@RedcapFilms) reported from Belfast, Northern Ireland
Of course, my internet goes down (AGAIN) just as @virginmedia sends me a 'fun' email. HOW ABOUT A WORKING SERVICE?
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Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Belfast, Northern Ireland
@virginmedia Not working since I installed the new sim on Saturday!
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Ash Patterson 🌈 (@eastbelfastgirl) reported from Belfast, Northern Ireland
@virginmedia Can someone get back to me please, my TV service is off and my broadband
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Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland
@virginmedia This is not about @ofcom stopping the compensation this is about you taking money for provision of for exapmple 350mbs service and not delivering on this !!! And then not admitting that this may be the case and continuing to charge customers!! It is unethical
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Robert Barkley (@rbarkley82) reported from Belfast, Northern Ireland
So cancelled my @zeninternet order last Wednesday when they failed to activate on time, went to @virginmedia instead, activated yesterday. Asked Zen to confirm they have processed refund and still to hear back... Would def stay away from them, nothing but problems from start!
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SCi (@SCIGONE) reported from Lisburn, Northern Ireland
@virginmedia can you downgrade your tv package... looking to cancel my sports package....
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Belfast Snapper 🌈 N Hero S (@ph_otographer) reported from Belfast, Northern Ireland
@virginmedia Calls and texts are fine data is the problem can't even use the old SIM it has been cancelled! Tried getting through on 789 but just can't get through!
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Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland
@virginmedia What a load of crap why did you ask in an earlier tweet then? Eh? Pure PR stunt - give that appearance that you’re concerned but I’ve called you out on it - why does that not surprise me? Perhaps @ofcom would be interested to know of this behaviour!!!
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Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland
@virginmedia Well good news, my V6 box lost signal as well for 5 minutes, and when it came back again, so did the broadband. The Virgin van was parked near a cabinet, so maybe that was him fixing a fault there.
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Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Patrick (@87Patthehammer) reported from Belfast, Northern Ireland
@virginmedia I absolutely detest your broadband... your online app... your website... your stupid wee robot questionnaire thingy, it’s as useful as a glass hammer 😡🤬
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Jonathan McCormack (@StripeyMiata) reported from Lisburn, Northern Ireland
@virginmedia Been out at work, but apparently Broadband been down since 12:00 today again. BT28
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Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland
@virginmedia @Ofcom So surprise surprise call through to support - automated service says hub needs to be restarted AGAIN !! (8th time since Monday) but instead of the option that used to be there that allowed you to get connected to someone - now gives instructions and hangs up #badcustomerservice
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Graham (@skelf73) reported from Belfast, Northern Ireland
@Omi1974 @sky @virginmedia Sounds like it's a sync issue. Hopefully reset should sort it. If it's one device try connecting with wps button. Should be front of hub and there should be one on ur Q box. Press n hold the one on hub for a few sec then same for Q box.
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland
@virginmedia had problems with the app couldn’t log in on bill day and then it slipped my mind thanks for the late fee first time I’ve done it feel like a very appreciated customer ... not !
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Árd Macha (@Ard_Macha) reported from Belfast, Northern Ireland
@virginmedia Still slow.
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Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland
Finally had a manager call me back from @virginmedia quite helpful in trying to resolve the issue as it stood but then tells me that the automatic monitoring and refund scheme for loss of service policed by @ofcom was suspended because they were aware that with the ...
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Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland
@virginmedia @Ofcom Again nonsense the “escalation” team are the ones supposedly dealing with it .... again ANOTHER demonstration of your departments failing to take ownership of the issues and the customer being the one left with fees still being taken, a poorly functioning service and wasting time
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Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland
@virginmedia @Ofcom Just rechecked with VPN off - absolutely no better !!! But I need the VPN because the assigned IP address is blocked on some websites and @virginmedia are telling me it’s not their problem !!! @ofcom is this the way a service provider should behave - 3hours in the phone yesterday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Cave (@Andycave) reported
@virginmedia It is not third party equipment. Merely a computer without which your service cannot work. It should be in your interest to tell people the information they need to make it work. You are withholding this for a profit and it is outrageous.
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Seán Searle (@SeanSearle1) reported
Third time in a month that @virginmedia is down in Newtownabbey. Outages are prolonged, estimated fix is 12:30am…. Not a great service to be paying for currently.
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Conan Creed Productions (@ConanCreed) reported
@cliff_cliffords @virginmedia Sorry to crash this thread, but same here. I haven't been able to access my emails for 2 days. Webchat is turned off and your help pages advise me to email you. But I have no email. Your contact us page has no viable links for the problem. 150 told me this would be fixed by 3pm.
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Clive Cliffords (@cliff_cliffords) reported
@virginmedia I’ve called a number of times. After numerous password change attempts by your tech staff I was told it would be resolved in 24 hours - 25 hours ago. Last call said you know there’s a problem and I’d be put through to IT support. No one picked up from that dept
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Chris Lilley (@maccsiccar) reported
@virginmedia why have I been left with no fibre or landline despite 8 engineer visits. Been told will be fixed 28th Sept as permits needed to dig up road. This is down to it being thrown in after your CEO moved near us. Work @ home - give me temp ADSL!!! Shocking service.
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Tine Deakin (@deakin_tine) reported
This is very poor looks like our virgin connection will not be up and running again till tomorrow morning . Not a happy customer @virginmedia
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Babs Edwards (@edwards_babs) reported
@virginmedia Can you please tell me which website you do use for customers to report problems which shows if there is a company problem so I don’t make unnecessary calls ?
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JP (@AndItsJP) reported
@virginmedia Why should we be paying for a service that we cannot use under certain weather conditions as no one wants to fix it?
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Fiona (@fiona_petch) reported
@virginmedia @NickEynon As another @virginmedia customer thinking about renewal I’d like assurance that you will be dealing with this through appropriate training for this driver and others, which will not compromise confidentiality. This is atrocious driving and it reflects badly on the company.
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AliB (@AliCat3635) reported
@virginmedia hi, I have a problem with my email and it looks that others with the same email address as mine (one that virgin took over) have the same issue. The help desk said IT dept take 5 days which is ridiculous. Can anyone help?