Virgin Media Outage Report in Dromore, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dromore, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dromore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dromore, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Banbridge, Craigavon, Portadown and Lisburn.
City | Problem Type | Report Time |
---|---|---|
Belfast | Wi-fi | |
Belfast | Internet | |
Belfast | Internet | |
Belfast | ||
Banbridge | TV | |
Craigavon | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dromore, Northern Ireland
Latest outage, problems and issue reports in Dromore and nearby locations:
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Gibraltar Hammer
(@GibraltarHammer) reported
from
Belfast, Northern Ireland
Hello @virginmedia new customer here, part of the package was as a sim card never got it been 3 weeks. And can't register or contact virgin mobile. Just want a new SIM card sent out not 17 help pages of nothing
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Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia twice now in a week where i have had no tv/broadband , once when it was off for over 12 hrs and now it suggests we wont have a service until 4pm tomorrow. Not good enough. I pay a subscription to watch live sport and i cant watch it. I want some form of compensation
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Conor Mc Dermott
(@McConor535) reported
from
Belfast, Northern Ireland
@SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit
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Deb McKinney
(@Swab_1963) reported
from
Belfast, Northern Ireland
@JayneSeckerSky Don't be fooled, this is a poor boy trying to pay his evil ***** landlord who thinks belittling a young girl and throwing her crappy "perfect example of a shit landlord" all over us. Time to change providers @SkyNews Let's all go to @virginmedia
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Dominic Sherry Adams
(@93DominicSF) reported
from
Belfast, Northern Ireland
@virginmedia customer service is atrocious! Meant to be open to 8PM...but advisors just hanging up the phone instead of answering. Asking us to leave...
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Aaron Cobb
(@acobb403) reported
from
Lisburn, Northern Ireland
@d0wn3y @bt_uk Should go with @virginmedia ! They have been buzzing for us. Never had any internet issues and super fast!
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Peter Whibley
(@colorblindjames) reported
from
Castlereagh, Northern Ireland
@virginmedia I’m having broadband service issues. I’ve run a test on my equipment and no problem was detected.
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Sam Morgan
(@SamSJMorgan) reported
from
Belfast, Northern Ireland
Virgin Media called to offer me Sky Sports for £15per month and I'm literally waiting to see who we sign before I decide if I'm gonna pay to watch us get our pants pulled down every other week.
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Gemma McMurray 💕
(@gemmamcmurray) reported
from
Lisburn, Northern Ireland
@virginmedia Yes, there’s a known issue with the service in the area. Thanks for this.
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gemma
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
@virginmedia honestly your customer service is disgrace. your advisor gave false info to get a sale last wk as confirmed by your advisor on my call today, repeatedly put on a silent hold with no signposting so it sounded like been disconnected, blind transferred then systems down
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia again transferred into a hold music queue after telling the representative I didn’t want to be put in another queue #shockingservice #badcustomerservice @Ofcom will be getting a complaint logged
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tee 🦕⎊
(@__tee123) reported
from
Castlereagh, Northern Ireland
Okay so virgin media seems to be down in my house and O2 is down on my phone... I’m sorry what 😅
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Ross
(@Dross1114) reported
from
Castlereagh, Northern Ireland
@virginmedia ITV down, hands down the worst service, awkward user interface, will be moving on from my contract, so expensive for poor service
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Andy.
(@andyweir93) reported
from
Castlereagh, Northern Ireland
@PhilipLennon @SkyIreland @VirginMediaIE Had exactly the same issue when we moved in here, Phil! Only to be told it would be another 4 weeks before an engineer could come out. Cancelled and went to @virginmedia - up and running 2 days after. Thank you. Good night.
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Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia hi WiFi issues in Belfast. Saying signal strength is very good but no connection. Wired working fine.
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Mike McGuckin
(@mikeni77) reported
from
Belfast, Northern Ireland
@MickRooksby @virginmedia Same for me along with sky one so looks like it's an issue
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia @virginmedia unfortunately 8am is not a suitable time the evening is a time I would expect to be able to speak with someone in customer service
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Nish Glandorian Sparrowhawk🍻
(@holidaytripper) reported
from
Belfast, Northern Ireland
@G88shaw @divisbhoy On virgin media so don’t have that problem. Maybe these polish women need to change their network provider
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Peter Reid
(@ReidWeb) reported
from
Lisburn, Northern Ireland
@dearbhaiiile @virginmedia They seem to have no concern for accessibility either, with phone support pretty much being the only option. Not great for those who are hard of hearing or have a communication difference IMO.
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia Yes says to call the customer service number to make changes have also tried the online chat but no good! This is the shocking service for the second night in a row
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dogknob1
(@MotoNutJob) reported
@MrGreenHomes @virginmedia It was rock solid but last few months have had hiccups and now another prolonged patch of junk service. I'm Hengistbury Head so crap mobile signal too regardless of which carrier. Looked on @VodafoneUK but they can't transfer home number & only offer 40mbps ! Only £19 mind
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Mikey Goodwin (he/him)
(@officialmikeyg1) reported
@virginmedia it seems better but this happens all the time and its getting stupid now and the service checker is not working on your website has not been working for anyone
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Mart 1-Up.Club
(@UltraMart74) reported
@virginmedia Good this morning, missed most of the 2nd quarter though. Looked like a widespread issue last night.
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Farzana Banana
(@FarzanaAlMauzah) reported
@virginmedia what's going on? Internet service has been down/extremely patchy since last night and it's still not resolved? I WFH, how am I meant to do that if you guys are messing me about with no pre-warning.
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CJ
(@CaNNs4) reported
@virginmedia I recommend having a look at the tweets from people all over the country which been posted since approx midnight. Service lines don't have up to date info, service pages are off line, diag pages just refuse to load. When I was VM tech support this info would be escalated ASAP.
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Rod Porteous
(@Rod_Porteous) reported
@virginmedia @JoeGill18 Also not working. And that page does not load
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Hamesh Thaker
(@HameshT) reported
@virginmedia Your service status page is down. Can you check the update in SW17. I have no internet.
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Juno340
(@Juno340) reported
@virginmedia service status says no issue but no broadband and seeing multiple issues in area of Sa1
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
@virginmedia I turned off the router last night and then tested it this morning and it seems to be working fine. The connection drops randomly too throughout the day. I will be leaving at the end of my contract. I'm not happy with the service provided.
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Dale Cooper
(@DalePCooper) reported
@virginmedia You just increased my bill by £4 'for better infrastructure' except my WiFi has gone down again (and again and again). Can I suggest you use smoke signals- they're more reliable than your service.