Virgin Media Outage Report in Dromore, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dromore, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dromore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Dromore, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Lisburn and Ballynahinch.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Lisburn |
TV | |
| Lisburn |
TV | |
| Belfast |
TV | |
| Belfast |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dromore, Northern Ireland
Latest outage, problems and issue reports in Dromore and nearby locations:
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Andrew Clarke
(@andycno1) reported
from
Lisburn, Northern Ireland
@TSSNI @virginmedia completely disgusted by Virgin Media. Have recently taken out 3 phones on contract bringing it up to 4 on the account. One stops working less than a month after buying it and now they are looking to charge me to fix it before even looking at the phone.
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Stephen Walker
(@swalker004) reported
from
Belfast, Northern Ireland
Been a loyal @SkyUK customer for many years, but current process to move to Sky Q has been ongoing since 3rd August. Shocking service and zero communication. Time to cancel and move to @virginmedia
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Carmel Robinson
(@CarmelRobinson3) reported
from
Portadown, Northern Ireland
@SportyNeesy @bthelpline I'm thinking of reporting #virginmedia to trading standards as we certainly are getting a below par service
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Aine Murray
(@AineM15) reported
from
Castlereagh, Northern Ireland
@virginmedia Already did that , you are pretty much lying to people taking the first and second month in the first bill. Only have been with you for one month. Your customer team said this was in the terms and conditions. Can guarantee you it's not as I wouldn't have signed up if it was
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Dominic Sherry Adams
(@93DominicSF) reported
from
Belfast, Northern Ireland
@virginmedia customer service is atrocious! Meant to be open to 8PM...but advisors just hanging up the phone instead of answering. Asking us to leave...
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Lainey Smiley⚫
(@Lainey_Smiles) reported
from
Castlereagh, Northern Ireland
@virginmedia Nope, very happy with my Virgin broadband, been a customer since you were Cabletel, wouldn't go anywhere else! Thank you, L 😀
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Peter Whibley
(@colorblindjames) reported
from
Castlereagh, Northern Ireland
@virginmedia I’m having broadband service issues. I’ve run a test on my equipment and no problem was detected.
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𝕭𝖊𝖆𝖓 𝖆𝖓 𝕾í
(@awakingcell) reported
from
Belfast, Northern Ireland
@virginmedia Your hold music sucks and it's annoying to have to have a full argument trying to cancel your account thanks. Try some calming music. Hold is rage inducing enough. Stick it in a suggestion box.
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Aine Murray
(@AineM15) reported
from
Belfast, Northern Ireland
@virginmedia for anyone who is thinking about switching to virgin media don't. Their £50 refer a friend credit doesn't work and they charge £35 for the activation fee and take the first and second month in advance. So now looking at a bill of over £100. Tried to phone but no use
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Av
(@VizeAv) reported
from
Belfast, Northern Ireland
Please @virginmedia I need to cancel my service. Spent 35 mins tonight holding for this department and the agent dropped the call mid conversation #notgoodenough #pisspoor #customerservice
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia tried twice to cancel my services with you on hold both times for over 25mins - this is not the way to encourage customers to stay - just gonna cancel my direct debit !!! You can take this tweet as my 30days notice !!!
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Sarah Lorimer
(@PPLOM1) reported
from
Belfast, Northern Ireland
After a nightmare attempt to firstly speak to someone on the phone I spoke with a rude employee. I was assured no more charges . Email just through stating we will be charged double again this month 🙈 #virginmedia
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@beatlebaby84 @virginmedia With all these services I record the time, explain I'm busy and ask them to credit me £20, they never do, but often they'll credit £10 or £8, always worth a try!
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Sarah Lorimer
(@PPLOM1) reported
from
Belfast, Northern Ireland
@virginmedia. Signed up for 1 month sports channel. Told it would cost £15. Paid three times this. Not informed we had to ring up and cancel. Now three months paying double our usual bill.
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Carmel Robinson
(@CarmelRobinson3) reported
from
Lurgan, Northern Ireland
Having a rubbish service from #VirginMedia promised hi fibre fast broadband and it keeps buffering. My partner spoke to customer service who said that was normal. We are leaving after 6 weeks of a terrible service
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Andrew Fleming
(@BelfastTory) reported
from
Belfast, Northern Ireland
@jst_jelliott @virginmedia Same here. Network is fine but router isn't able to connect to the internet. This happened recently around this time of night a week or so ago. Getting annoying.
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TIM LOWRY
(@lowry_t) reported
from
Belfast, Northern Ireland
@virginmedia currently experiencing the worst customer service ever,started last week and still ongoing....simply unbelievable...if you want an insight please get in touch ...
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Jim Doran
(@jai_dee) reported
from
Belfast, Northern Ireland
@virginmedia I've already reported both issues. It's highly frustrating that a fault with one service knocks out everything.
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Andrew Clarke
(@andycno1) reported
from
Lisburn, Northern Ireland
Have had the phone sent back once and now two weeks later still awaiting a pack to send it off again. Been told just to go to @Apple and been hung up on twice. Hundreds of pounds a month being paid to @virginmedia and not even a hint of customer service!!!! Disgusting
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia Yes says to call the customer service number to make changes have also tried the online chat but no good! This is the shocking service for the second night in a row
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MaudraFara
(@BrixBruxelles) reported
@jonoble @virginmedia How'd you get on? Looks like I'm having same issue.
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Nick Watt
(@nickw1981) reported
@virginmedia Broadband keeps dropping out which also makes the tv box work intermittently. Loss of picture and things like the TV guide on the tv box and can’t use WiFi as the broadband doesn’t work. Your site says there’s no problem then says there is and to come back in 24 hours
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Josh Allsopp
(@Scoobsterinc) reported
@virginmedia Already attempted this and Virgin still refuses the cancel our broadband. Terrible customer service really. If we require to switch providers again I can guarantee we won't be going with virgin again or recommending them to anyone.
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Nicky Shakespeare
(@NickyShakey) reported
@virginmedia It’s saying there are no problems but it could be the box is my only guess
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Damian Pacitti
(@damianpacitti) reported
@virginmedia Pointless trying to speak to anyone. Waiting for half hour to speak to somebody from a call centre with scripted answers. Even trying to cancel the order and make a complaint is an ordeal. Worst experience ever
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Josh Allsopp
(@Scoobsterinc) reported
@virginmedia Simply said they couldn't do it because of a glitch and when we asked to talk to someone else to see if they could resolve the issue they refused. Then after being on the phone for an hour they hung up on us.
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Josh Allsopp
(@Scoobsterinc) reported
@virginmedia Nope they simply repeated it they'd call back in a couple days but when we perused the issue they said they'll call back in a couple hours and claimed they never said a couple hours. We need this sorted today really as we will be busy with work for a long time and don't have time
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Soph ミ☆ 🏳️🌈
(@mxsophiie) reported
@virginmedia Which service? The only issue I am having is that my landline isn’t working
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Dean Marsh™
(@deanrmarsh) reported
@virginmedia I've done all that. Nothing wrong in my postcode area. I've taken sim out, I've factory reset, I've reset network settings. I'm not that stupid not to check. Clearly a major issue in my post code area that your6 not reporting. As it's fine when I walk 1.5 mile into to town.
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Josh Allsopp
(@Scoobsterinc) reported
@virginmedia Terrible customer service, me and my parents have been trying to cancel all day and have been hung up on twice and told we can't do it yet because a glitch and they wonder why we want to cancel.....