Virgin Media Outage Report in Carryduff, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carryduff, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carryduff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Carryduff, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownards, Newtownabbey and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Wi-fi | |
| Belfast |
TV | |
| Newtownards |
||
| Belfast |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Carryduff, Northern Ireland
Latest outage, problems and issue reports in Carryduff and nearby locations:
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David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Sean McIlhatton
(@eSean_SZN) reported
from
Belfast, Northern Ireland
@virginmedia It says no known issues
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Jennifer McKiernan
(@_JennyMcKiernan) reported
from
Belfast, Northern Ireland
@virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?
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Sandra Deane
(@SMDeane) reported
from
Castlereagh, Northern Ireland
@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company
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Leonard Totton
(@lennylinfield) reported
from
Belfast, Northern Ireland
@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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David Simpson
(@deewoodvalemufc) reported
from
Belfast, Northern Ireland
@virginmedia your broadband is a heap of **** . Cakesmackers
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.
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Jane Emir Holohan
(@JaneHolohan) reported
from
Belfast, Northern Ireland
@virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?
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Michael Fearon
(@mfearonmusic) reported
from
Belfast, Northern Ireland
@virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki ╪
(@nikkiwba) reported
@mattr1990 @virginmedia Were you already a customer though?
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Nikki ╪
(@nikkiwba) reported
@mattr1990 @virginmedia Happy to keep my broadband as I don’t really have too many issues (touch wood) with Virgin and I don’t want the extra cost of having a BT line put in
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Jimmy Hampson
(@jimmy_hampson) reported
@jeffdance1 @virginmedia Only this past week? You lucky sod Jeff, ours has been doing that for the last 8 months now and at night they must be switching it off themselves, counting the days till I can cancel my contract with them, were great in the past but have been woeful this time round.
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Matt
(@Matt_Mark2) reported
Hi @virginmedia. Seeing as you've made it completely impossible to contact anyone by phone, thought I'd try this. Just wanted to know how you'll be compensating me for loss of earnings whilst you're not providing the service I pay for?
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lomelindi12
(@lomelindi12) reported
@Matt_Mark2 @virginmedia I’m ditching them too, soon. Erratic service & ridiculously expensive
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Cam Darnell
(@Cami_D_x) reported
@virginmedia after 12 hours I finally had a response, went through everything.. to be told… passing to customer service agent please wait!! Can I expect another 12 hours? What does it take to talk to someone!
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Jacqui
(@JacquiCroftie) reported
@Matt_Mark2 @virginmedia They used to be really good at customer service. Not sure why they lost their way. Hope you get sorted soon!
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DAtwal
(@DalSinghAtwal) reported
@virginmedia Absolutey shocking levels of service given! Brother waiting on a router, taken two days off work and he’s now been told to contact Yodel himself, total call duration with virgin media 2.5hrs…he called Yodel and can’t speak to anyone! Absolute joke!
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Benedict XXV
(@BenLamedica) reported
@virginmedia ...so to help people Virgin make them willingly dox themselves? Are they ******* mad? It's WV12 4RU, this company is an absolute joke.
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Maggie
(@MaggieH_UK) reported
@virginmedia #broadband is currently shite and my @EE #4G is being shite as well. I mean I know it’s 21st century problems but it’s bloody annoying when I’m accustomed to (and PAYING FOR) continuous internet access.