Virgin Media outages and service status in Carryduff, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Carryduff, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- Wi-fi (60%)
- Internet (40%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Carryduff, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carryduff, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Carryduff, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Bangor, and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey
|
Internet | 10 days ago |
|
Bangor
|
Wi-fi | 12 days ago |
|
Belfast
|
Wi-fi | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Carryduff, Northern Ireland
Latest outage, problems and issue reports in Carryduff and nearby locations:
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Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland@virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia It may be an issue you're already aware of but it's going on for 3 days now and not even as much as an email to explain why.
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David Phelan (@DavidPMet) reported from Lisburn, Northern Ireland@virginmedia Yes. And another call already, that's 2 for today. I'm blocking both numbers. Terrible customer service practice.
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christine (@christine160586) reported from Belfast, Northern Ireland@virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.
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Bee (@beezlebum) reported from Belfast, Northern Ireland@raycasey2003 Delicious! Having just spent six months of my life battling @virginmedia for the bare minimum compensation I was entitled to and witnessing their atrocious 'customer service', this has delighted me. I know he doesn't own Vigin Media anymore, but he created the monster.
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Den (@DenMagic) reported from Dunmurry, Northern IrelandOnce again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown
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Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
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Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.
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Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland@virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.
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🎧Jarlath🎙️ (@DJJarlath) reported from Newtownabbey, Northern Ireland@virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland
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Gerry McCrudden (@BeauSooth) reported from Belfast, Northern Ireland@virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day
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Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Leonard Totton (@lennylinfield) reported from Belfast, Northern Ireland@theboardlfc @virginmedia It’s terrible. Mine was fine until lockdown started then it dropped to on average 8mb! Called a few times to be told it was fine. Only for preferring Virgin TV I would have changed a while back. There are many with the same story
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Michael Long (@CllrMichaelLong) reported from Belfast, Northern Ireland@superbowler4 @virginmedia They are terrible.
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Margaret Dunlop (@lab_animal) reported from Belfast, Northern Ireland@virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !
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Daniel Ryder (@dryder11) reported from Belfast, Northern Ireland@virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating
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Tiárna McErlean (@tmcerlean95) reported from Belfast, Northern IrelandFfs @virginmedia fed up with these network blackouts recently! I’m gonna find another provider at this rate 🙃 😡
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Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland@virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint
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Mark McLaughlin (@MarkMcL60727750) reported from Bangor, Northern Ireland@virginmedia can you tell me how to send back your NOT so super intelligent WiFi booster. It's crap, does not work and ever since we used it we keep getting kicked off wifi, both me and my partner. Internet speeds are worse on some devices.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Whittall 𓅪 (@KenWhittall68) reportedFirst of all red buttons options wouldn't stream yesterday, and now Southampton game being shown on channel supposed to be for West Brom and on both red buttons options. Sort this **** out @virginmedia
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oodaluke 🇺🇦🇪🇺 (@oodaluke) reported@Ochai_Muse Virgin media issue
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B M50 (@BM502s) reported@biggle1908 @C_Midd99 Rkid had the same issue with his Sky package & price, so switched to Virgin Media, now saving £70 a month with faster broadband. Couldn’t be happier with it.
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simon withers (@KalEl_WBS) reported@virginmedia You never reply to messages! Why bother asking to send us a DM. Also what’s the confusion you mentioned?
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Carl Difford (@CarlDifford) reportedHey @virginmedia - work on your customer service training. Renewed my contract this morning, then a salesman rings me this afternoon trying to sell me an upgrade. When I told him I’d just sorted my package, he simply cut me off without a further word! Good day to you, too, sir.
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Greg Cunnington (@Yuzi87) reported@virginmedia I've been a Virgin Media customer for 20 years, I've been paying out of contract rates at £109 a month for 2 years without realising. When I create a package as a new customer its £37 a month, however as a long time customer my new price is £68. Nice way to treat your Customers!
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Yampy Yamyam (@YampyYamYam) reported@biggle1908 Bloody awful. Been with virgin media for years. Last 12 months internet constantly crashing or really slow andthey doubled our renewal . Ditched them for EE. 24 quid a month with great speed
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Joe Duley American voiceover person (@Americanvoiceo1) reported@virginmedia @virginmedia AGAIN! All services-completely out! No explanation (although app says 'everything is fine') It's deceitful info. No BB OR phone. CANNOT ring customer service-at all. Now my life's mission is to escalate w/ CISAS because it's costing me financially/professionally. SMH
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(tez7n2) (@MickeyDN7) reportedWTF is this bolloks ,paying for sport and can't stream the football+ so stick to legal and it's ******* **** !! @virginmedia @SkySports
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Lynne (@ljbrameld) reported@RichardMorrow10 @virginmedia You’ll be lucky. I left them & changed Broadband company. They said I was due credit & would send a cheque (cheque 🥴). Still waiting. Bet it never arrives.