Virgin Media Outage Report in Carryduff, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carryduff, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carryduff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Carryduff, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Lisburn and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Lisburn |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carryduff, Northern Ireland
Latest outage, problems and issue reports in Carryduff and nearby locations:
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia again transferred into a hold music queue after telling the representative I didn’t want to be put in another queue #shockingservice #badcustomerservice @Ofcom will be getting a complaint logged
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Andrew Clarke
(@andycno1) reported
from
Lisburn, Northern Ireland
Have had the phone sent back once and now two weeks later still awaiting a pack to send it off again. Been told just to go to @Apple and been hung up on twice. Hundreds of pounds a month being paid to @virginmedia and not even a hint of customer service!!!! Disgusting
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𝕭𝖊𝖆𝖓 𝖆𝖓 𝕾í
(@awakingcell) reported
from
Belfast, Northern Ireland
@virginmedia Your hold music sucks and it's annoying to have to have a full argument trying to cancel your account thanks. Try some calming music. Hold is rage inducing enough. Stick it in a suggestion box.
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Lainey Smiley⚫
(@Lainey_Smiles) reported
from
Castlereagh, Northern Ireland
@virginmedia Nope, very happy with my Virgin broadband, been a customer since you were Cabletel, wouldn't go anywhere else! Thank you, L 😀
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Stephen Walker
(@swalker004) reported
from
Belfast, Northern Ireland
Been a loyal @SkyUK customer for many years, but current process to move to Sky Q has been ongoing since 3rd August. Shocking service and zero communication. Time to cancel and move to @virginmedia
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia tried twice to cancel my services with you on hold both times for over 25mins - this is not the way to encourage customers to stay - just gonna cancel my direct debit !!! You can take this tweet as my 30days notice !!!
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Andrew Clarke
(@andycno1) reported
from
Lisburn, Northern Ireland
@TSSNI @virginmedia completely disgusted by Virgin Media. Have recently taken out 3 phones on contract bringing it up to 4 on the account. One stops working less than a month after buying it and now they are looking to charge me to fix it before even looking at the phone.
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TIM LOWRY
(@lowry_t) reported
from
Belfast, Northern Ireland
@virginmedia currently experiencing the worst customer service ever,started last week and still ongoing....simply unbelievable...if you want an insight please get in touch ...
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Sarah Lorimer
(@PPLOM1) reported
from
Belfast, Northern Ireland
@virginmedia. Signed up for 1 month sports channel. Told it would cost £15. Paid three times this. Not informed we had to ring up and cancel. Now three months paying double our usual bill.
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Peter Whibley
(@colorblindjames) reported
from
Castlereagh, Northern Ireland
@virginmedia I’m having broadband service issues. I’ve run a test on my equipment and no problem was detected.
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Peter Reid
(@ReidWeb) reported
from
Lisburn, Northern Ireland
@dearbhaiiile @virginmedia They seem to have no concern for accessibility either, with phone support pretty much being the only option. Not great for those who are hard of hearing or have a communication difference IMO.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@beatlebaby84 @virginmedia With all these services I record the time, explain I'm busy and ask them to credit me £20, they never do, but often they'll credit £10 or £8, always worth a try!
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robert crawford
(@bertford) reported
from
Newtownabbey, Northern Ireland
@virginmedia No another one of your customers not getting help, paying for movie and not receiving it, then getting no help it reminds me of my time @ virgin
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia Yes says to call the customer service number to make changes have also tried the online chat but no good! This is the shocking service for the second night in a row
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Dominic Sherry Adams
(@93DominicSF) reported
from
Belfast, Northern Ireland
@virginmedia customer service is atrocious! Meant to be open to 8PM...but advisors just hanging up the phone instead of answering. Asking us to leave...
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Jim Doran
(@jai_dee) reported
from
Belfast, Northern Ireland
@virginmedia I've already reported both issues. It's highly frustrating that a fault with one service knocks out everything.
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Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia twice now in a week where i have had no tv/broadband , once when it was off for over 12 hrs and now it suggests we wont have a service until 4pm tomorrow. Not good enough. I pay a subscription to watch live sport and i cant watch it. I want some form of compensation
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Av
(@VizeAv) reported
from
Belfast, Northern Ireland
Please @virginmedia I need to cancel my service. Spent 35 mins tonight holding for this department and the agent dropped the call mid conversation #notgoodenough #pisspoor #customerservice
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Sarah Lorimer
(@PPLOM1) reported
from
Belfast, Northern Ireland
After a nightmare attempt to firstly speak to someone on the phone I spoke with a rude employee. I was assured no more charges . Email just through stating we will be charged double again this month 🙈 #virginmedia
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia @virginmedia unfortunately 8am is not a suitable time the evening is a time I would expect to be able to speak with someone in customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Alexander
(@Emma_Alexander) reported
@virginmedia PS you can see the 4G signal on my phone there — currently don’t get WiFi at the back of the house which is why I’m interested 😬
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Zar
(@zardada) reported
@virginmedia I stupidly upgraded from 350mb to 1gb speed, price increased... the speed not worked due to issue in my area, complained within 3 days to fix it or downgrade me... my complaint was seen after 28 days, not able to downgrade (after 14 days) and still not fixed from last year....
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Claire Malton
(@clrm92) reported
@virginmedia love ya bbz but please stop cold calling me. I won’t answer. I’m not your customer and don’t plan to be. I just had to ring you once on behalf of another customer and now you keep ringing me. No beef but we have to go our separate ways.
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Carl Hopkins
(@Carlhopkins) reported
@virginmedia I booked a slot on your site for an engineer. But no one shows up. Just the usual customer service levels I have come up expect from #virginmedia
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Ali Wightman
(@niniev) reported
@virginmedia I’m trying to either cancel my services or looking to reduce my bill as it is far too high compared to other providers. Simple as that. But as I can’t get thru, I’m now stuck on a 30 day rolling contract. And have been a while!!
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Zar
(@zardada) reported
@virginmedia I responded with 4 days of them saying they have given resolution, but because they are taken over 28 days to look at people’s responses, they have closed it saying they have not heard from me 😩but it’s not fixed.. the cabinet has noise on the line for past 5 months hence the or
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Jack Shepherd
(@jackwshepherd) reported
@virginmedia Despite having a month to inform me, there are apparently installation difficulties on my road. I can’t believe it’s been pushed by a month with a day’s notice. I will use that time to investigate other suppliers who can offer a better customer service.
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Bill Adams
(@theworstbill) reported
@virginmedia Yes, finally. I had to pretend I was leaving to get through to a human. They confirmed my Hub 3.0 is faulty and a replacement is being sent out. You guys really hate customer service.
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David rowlands
(@Davidrowlands16) reported
@virginmedia 45 mins on the phone 3 agents then cut off! I only want my cable moving due to a new driveway please help?
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chefcraig
(@on_the_pass) reported
@virginmedia worst customer service ever