Virgin Media Outage Report in Carryduff, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carryduff, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carryduff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Carryduff, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Belfast, Lisburn, Newtownards and Ballynahinch.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Internet | |
| Belfast |
TV | |
| Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Belfast |
TV | |
| Belfast |
TV |
Community Discussion
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Virgin Media Issues Reports Near Carryduff, Northern Ireland
Latest outage, problems and issue reports in Carryduff and nearby locations:
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Tian Ye
(@Ye_Tian_1223) reported
from
Belfast, Northern Ireland
Can’t cancel the broadband service from @virginmedia . Since 2 July, we tried to sent numerous emails/feedbacks and no response received; called for several times and waited for 20 minutes with no one answered the phone. No access on the webpage to cancel the package as well.
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Pete Barfoot
(@BarfootPet) reported
from
Dundonald, Northern Ireland
@virginmedia 1/2 I've tried contacting you via letter sent 17/06/2020 to give 30 days notice of cancellation of contract, online complaints service 14/07/2020 to complain after no response to letter of 17/06/2020, still no response and today via chat to further complain
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia As for the number of router resets I’ve done - too numerous to count!! And continually arguing with a customer for the record is NOT the way to win them over
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia @Ofcom Were aware of this and continued to charge a higher rate - I wonder how many other customers out there are in the same position being charged for a service that you are failing to provide and @virginmedia providing excuse after excuse and still charging customers !
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Connor
(@ConnorMonaghan_) reported
from
Belfast, Northern Ireland
@virginmedia Couldn't finish the conversation. No have received a email saying "disconnection virgin, and states will be disconnected on agreed date" when no date was agreed. Really terrible customer service
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donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
@virginmedia Today, so far it has been ok. Thankfully. Thursday, Friday and Saturday were awful.
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia This is not about @ofcom stopping the compensation this is about you taking money for provision of for exapmple 350mbs service and not delivering on this !!! And then not admitting that this may be the case and continuing to charge customers!! It is unethical
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia From a @virginmedia customer service manager that I spoke to this morning!!
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia And yet you upgraded me in April have been charging me (with a very small refund for when there was no service) and despite literally hours of contact with you, 3 engineer visits, 2 new routers sent and only TODAY admitted that there may be issues due to demand that could cause
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia It’s not really any of your business who I choose to involve in this dispute and I haven’t taken to Twitter necessarily to solve my individual problem - I am here to highlight that @virginmedia are charging customers full price for services THEY KNOW may have issues due
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia The intermittent dropping in the service #timewasting #poorcustomerservice - I am furious and to find out from a manager that this was a known possibility as recognised by @Ofcom!! So much of my time wasted and other customers also being charged for #poorservice
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@seatzie I pay 60 for 350meg down 35 up on @virginmedia BT for 60 offer 1gbps down and 110mbps up with ipv6
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Lauren 🐝
(@EitherWalnut) reported
from
Comber, Northern Ireland
@virginmedia I know you are there - you've been replying to other people here on twitter. I've been waiting two and a half hours to be answered now because I can't do anything online. Is this really considered an acceptable level of customer service?
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia No that’s not what I said - the exec team did not resolve this issue and did NOT acknowledge that @virginmedia were aware that levels of service may not be provided due to demand - this first I heard of this was TODAY !!!
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia had problems with the app couldn’t log in on bill day and then it slipped my mind thanks for the late fee first time I’ve done it feel like a very appreciated customer ... not !
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
Finally had a manager call me back from @virginmedia quite helpful in trying to resolve the issue as it stood but then tells me that the automatic monitoring and refund scheme for loss of service policed by @ofcom was suspended because they were aware that with the ...
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David Pelissier
(@d_pelissier) reported
from
Belfast, Northern Ireland
@virginmedia Jeff from the upgrade team was to transfer my wife's chat to the Customer care team but 15 minutes on, nothing?
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode
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donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
Absolutely sick of the service by @virginmedia these last few days... internet constantly dropppng out!! #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DisabledInLincoln
(@DisabledInLinc) reported
@virginmedia I got the emergency back up system working myself at 1am the installer, installed it incorrectly. The back up is useless as it only allows calls to 999. Many priority services don’t dial 999 including VMs. The main issue is now my landline is not working since scheduled work.
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Kevin Hutchinson
(@KevHutch) reported
@virginmedia why is it impossible to speak to someone about the ongoing broadband issues I’ve had since contracting with you in June last year? Your automated service cuts me off after telling me there’s an issue with the service and to wait 24 hours?
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Kevin Hutchinson
(@KevHutch) reported
@virginmedia Yes I tried the forums (to essentially fix the issue myself you mean) and I am still having the same problems
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robert pratchett
(@avatonian14) reported
@virginmedia Yer i didn't think it was its wwe are not saying its a premium live event. Usually @btsportwwe covers all wwe but for some reason they are not covering the show on Saturday so it might be just on the network.
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Olivia-Anne Cleary
(@OliviaACleary) reported
@virginmedia Yes, at first it said no issue in my area. Now it says there’s a service issue in the area that you’re aiming to have fixed by 4pm. It’s every other day, at the moment. Please do look into it. Surely people deserve compensation?
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Pad Lindon
(@19PadLindon87) reported
@virginmedia Hello, I just checked myVirginMedia and followed a few steps and it seems that switching off the wall plug and turning it back on solved the problem! Thanks anyway.
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Kevin Hutchinson
(@KevHutch) reported
@virginmedia Between 9-2?? Really? Any chance you could be more specific? So I’m supposed to be available for the best of the day tomorrow on the off chance you can fix the issues that I’ve been having for months. Service is absolutely appalling and not what I signed up for. How do I cancel?
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Stephen Hanley
(@Stephen81418408) reported
@virginmedia I just tried on my sisters phone same thing happens how many devices does virgin mobile think I got it simply doesn't work
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Stephen Hanley
(@Stephen81418408) reported
@virginmedia It doesn't work it asks me toog in then nothing happens it just shows my bill that's all
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Martin John Evans
(@martin_j_evans) reported
@virginmedia My mum is 85 & lives on her own a long way from me. Her TV is her main entertainment. Her TV picture has been badly pixellated for over a week now. She rang but got an automated message to reboot the TV & she's done this many times without any success. Can you help?