Virgin Media Outage Report in Carryduff, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carryduff, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carryduff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Carryduff, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Belfast, Lisburn and Dromore.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Wi-fi | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carryduff, Northern Ireland
Latest outage, problems and issue reports in Carryduff and nearby locations:
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia @Ofcom So surprise surprise call through to support - automated service says hub needs to be restarted AGAIN !! (8th time since Monday) but instead of the option that used to be there that allowed you to get connected to someone - now gives instructions and hangs up #badcustomerservice
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Aaron Greenaway
(@aarongreenaway7) reported
from
Bangor, Northern Ireland
@virginmedia Still not working. Getting the error code on sky sports
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Whiteabbey, Northern Ireland
@virginmedia They left me to fend for myself, the new sim wiped out my APN settings, @virginmedia were no help at all, got settings from a third party 😱
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Graham
(@skelf73) reported
from
Belfast, Northern Ireland
@Omi1974 @sky @virginmedia Sounds like it's a sync issue. Hopefully reset should sort it. If it's one device try connecting with wps button. Should be front of hub and there should be one on ur Q box. Press n hold the one on hub for a few sec then same for Q box.
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Árd Macha
(@Ard_Macha) reported
from
Belfast, Northern Ireland
@virginmedia Still slow.
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Well good news, my V6 box lost signal as well for 5 minutes, and when it came back again, so did the broadband. The Virgin van was parked near a cabinet, so maybe that was him fixing a fault there.
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Mark McCourt
(@Mark_G_J_R) reported
from
Belfast, Northern Ireland
@Ofcom any chance you can have a look at whats going on with @virginmedia, I have logged a complaint with you, unable to get a response from them other than platitudes on their twitter account. I
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Robert Barkley
(@rbarkley82) reported
from
Belfast, Northern Ireland
So cancelled my @zeninternet order last Wednesday when they failed to activate on time, went to @virginmedia instead, activated yesterday. Asked Zen to confirm they have processed refund and still to hear back... Would def stay away from them, nothing but problems from start!
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia Been out at work, but apparently Broadband been down since 12:00 today again. BT28
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Patrick
(@87Patthehammer) reported
from
Belfast, Northern Ireland
@virginmedia I absolutely detest your broadband... your online app... your website... your stupid wee robot questionnaire thingy, it’s as useful as a glass hammer 😡🤬
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia @Ofcom Again nonsense the “escalation” team are the ones supposedly dealing with it .... again ANOTHER demonstration of your departments failing to take ownership of the issues and the customer being the one left with fees still being taken, a poorly functioning service and wasting time
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Not working since I installed the new sim on Saturday!
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Redcap
(@RedcapFilms) reported
from
Belfast, Northern Ireland
Of course, my internet goes down (AGAIN) just as @virginmedia sends me a 'fun' email. HOW ABOUT A WORKING SERVICE?
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@virginmedia According to the site, all good, but was up and down like a yo-yo up to dinner time. Seems OK now, so fingers crossed 🤞
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Ash Patterson 🌈
(@eastbelfastgirl) reported
from
Belfast, Northern Ireland
@virginmedia Can someone get back to me please, my TV service is off and my broadband
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Belfast Snapper 🌈 N Hero S
(@ph_otographer) reported
from
Belfast, Northern Ireland
@virginmedia Calls and texts are fine data is the problem can't even use the old SIM it has been cancelled! Tried getting through on 789 but just can't get through!
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SCi
(@SCIGONE) reported
from
Lisburn, Northern Ireland
@virginmedia can you downgrade your tv package... looking to cancel my sports package....
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia @Ofcom Just rechecked with VPN off - absolutely no better !!! But I need the VPN because the assigned IP address is blocked on some websites and @virginmedia are telling me it’s not their problem !!! @ofcom is this the way a service provider should behave - 3hours in the phone yesterday
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia What a load of crap why did you ask in an earlier tweet then? Eh? Pure PR stunt - give that appearance that you’re concerned but I’ve called you out on it - why does that not surprise me? Perhaps @ofcom would be interested to know of this behaviour!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ms. Audigier-Jones
(@Audigier_Jones) reported
@virginmedia yet again more issues this is getting ridiculous and frustrating! Only had one resolved on Friday now waking up to yet another one!? What the hell!?!
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Tanya ✨
(@Tanyad91x) reported
@virginmedia Yes the same team that’s kept us on hold each time then when we get through to another team it says the systems are down. Making it impossible for customers to leave. Ridiculous
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jamie russell
(@rustoff85) reported
@virginmedia broadband has been down all morning with no prior warning and I’ve had to take the day off work from working from home today due to this. Will there be any compensation for this??
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Gemma 🇵🇸🇵🇸🇵🇸
(@wickedfairysad) reported
@virginmedia hi guys we have no internet or TV here (south county Dublin). Big power outage last night. Any update please? TIA
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Finn Grant
(@FinnGrant1) reported
@virginmedia from 20th july, I do not authorise the contract or service charges being forced on me without authorisation.
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jamie russell
(@rustoff85) reported
@virginmedia Yes after unsuccessfully talking to a BOT via your live chat, I managed to eventually find that there are issues in my area and an engineer will hopefully haves it fixed by 2pm but i won’t hold my breath and this doesn’t help to resolve the days wage I will be losing either
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Name Not-Important
(@meta127) reported
@virginmedia Says you're aware of the problem and that the fix is (still) estimated for 8.25am this morning.
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Arunima Kumar
(@arunimakg) reported
@virginmedia Sorry until my problem is resolved I won’t delete it .I have been unable to cancel my account or resolve the problem . I hope you can help .
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Name Not-Important
(@meta127) reported
@virginmedia So internet access down since at least 5am here in Ely, was supposed to be resolved by 8.25am yet still bust at 8.43am. What gives?
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Craig Dye
(@CraigADye) reported
@virginmedia Oh look wifi not working again.