Virgin Media outages and service status in Portadown, Northern Ireland
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- Virgin Media generated 0 outage signals in the last 24 hours around Portadown, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Portadown, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portadown, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Virgin Media Issues Reports Near Portadown, Northern Ireland
Latest outage, problems and issue reports in Portadown and nearby locations:
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.
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Richard (@rnelson7271) reported from Dromore, Northern Ireland@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
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Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern IrelandHats off to @virginmedia it has to be a record of some kind! Trying to cancel my broadband, they offer WhatsApp comms, mostly automated. 47 hours waiting to be connected to the person who can actually cancel my contract. I've been ****** about between renewal bots in that time.
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡
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Richard (@rnelson7271) reported from Dromore, Northern Ireland@virginmedia no difference still no service. looking now at changing provider for all 4 in household.
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Carmel Robinson (@CarmelRobinson3) reported from Lurgan, Northern IrelandHaving a rubbish service from #VirginMedia promised hi fibre fast broadband and it keeps buffering. My partner spoke to customer service who said that was normal. We are leaving after 6 weeks of a terrible service
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sean collins (@Fitman99) reported from Craigavon, Northern Ireland@virginmedia how can I get talking to someone as want to leave as internet is poor?
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Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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Richard (@rnelson7271) reported from Dromore, Northern Ireland@virginmedia were you able to check the mast in Dromore to see if there is an issue
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Michael Cullen (@Michael31674926) reported from Armagh, Northern IrelandVirgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet
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Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland@Adz_lufc @virginmedia Yup, keep being asked the same security questions at the dawn of each new day. Just going to cancel my direct debit and wait for @virginmedia to contact me, maybe keep them waiting for a few days....
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern IrelandAnyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤
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Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland@virginmedia hi, I would like to terminate my contract please.
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Carmel Robinson (@CarmelRobinson3) reported from Portadown, Northern Ireland@SportyNeesy @bthelpline I'm thinking of reporting #virginmedia to trading standards as we certainly are getting a below par service
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eternal Elneny (@eternalelneny) reported@virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 20 minute lunch break at 10am. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service.
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Ali Dalton (@alidalton) reportedIn 2017 I was the first designer at a UK fintech startup now valued at $100m+, with 500+ employees across 60 countries. It was just me, two founders, and two others in a room in London. The work wasn't a redesign. It was branding and the early flows for a payments platform. Nobody in that room called it design strategy. It was five people deciding how the product should work before there was a product. Then I spent almost a decade in the corporate world. Citibank, Mercedes, NatWest, Virgin Media. Products used by 50M+ people. £11M NPV on one project. That world taught me systems thinking, rigour, how to make a decision that survives fifteen stakeholders and a compliance review. It also taught me that six months to ship a signup flow is not a law of physics. It's a byproduct of the org chart. Most funded founders assume those two things come as a package. That if you want big company craft you have to accept big company timelines. You don't. The thinking travels. The process doesn't have to. I didn't leave because the work was bad. It was the best training I could have asked for. I left because I wanted the room of five again. Take everything those companies taught me and run it my way. No six week kickoff. No deck to justify a deck. A way founders can actually work with. So I started my studio last year. 5+ projects since across Fintech, publishing, agri-tech, and two founders launching their brands from zero. It's graft. But it's my graft now. If you're funded, building, and the product works but the numbers don't - that's the exact problem I spend my days on.
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Jon | The Cogges Gardener (@coggesgardener) reportedHi @virginmedia How do I stop receiving calls from your marketing department? I must be getting at least one weekly, tell them to stop & block the number, yet they keep coming. Can you help please? 🙏
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Raymond Watts (@raydwatts) reported@virginmedia I have still recieved no response from your help team
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Clare B (@Gagabids) reportedWe've had no Prime for 3 days, what is the issue? @virginmedia
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Philly (@Cath_Philly) reported@virginmedia Outage in the B91 Zero updates. Out now for 20 hours with a comp time for repairs 29/10 at 16:07 (love the precision). Heart-monitor at the property - reported by phone yesterday - and office hours lost. Comment please.
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Mark Oram (@markoram1) reportedHi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,
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Darren Danks (@thedazdanks) reported@virginmedia I’m sure I’m not the only one who doesn’t have their phone next to their hub. What if an elderly customer has phone and hub in separate rooms but need the phone as part of their care and wellbeing. Would your advice still be to just move one of them?
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rhi (@travichughes) reported@j_ball13 @virginmedia when my mum died she was the primary account holder of our t3sc0 mobile family plan. instead of letting us switch our dad to the named person on the account, they cut our contracts off and left us with no working signal at all. absolute rubbish, i think they even put a block on
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Jags Arthurson (@JagsArthurson) reported@briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong