Virgin Media outages and service status in Portadown, Northern Ireland
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- Virgin Media generated 0 outage signals in the last 24 hours around Portadown, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Portadown, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portadown, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Virgin Media Issues Reports Near Portadown, Northern Ireland
Latest outage, problems and issue reports in Portadown and nearby locations:
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern IrelandAnyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤
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sean collins (@Fitman99) reported from Craigavon, Northern Ireland@virginmedia how can I get talking to someone as want to leave as internet is poor?
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡
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Richard (@rnelson7271) reported from Dromore, Northern Ireland@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.
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Michael Cullen (@Michael31674926) reported from Armagh, Northern IrelandVirgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.
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Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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Carmel Robinson (@CarmelRobinson3) reported from Portadown, Northern Ireland@SportyNeesy @bthelpline I'm thinking of reporting #virginmedia to trading standards as we certainly are getting a below par service
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Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland@Adz_lufc @virginmedia Yup, keep being asked the same security questions at the dawn of each new day. Just going to cancel my direct debit and wait for @virginmedia to contact me, maybe keep them waiting for a few days....
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Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Carmel Robinson (@CarmelRobinson3) reported from Lurgan, Northern IrelandHaving a rubbish service from #VirginMedia promised hi fibre fast broadband and it keeps buffering. My partner spoke to customer service who said that was normal. We are leaving after 6 weeks of a terrible service
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.
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BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported from Lurgan, Northern Ireland@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia The phone lines never get answered even without today's " outrage ".
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.
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(Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland@virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.
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Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern IrelandHats off to @virginmedia it has to be a record of some kind! Trying to cancel my broadband, they offer WhatsApp comms, mostly automated. 47 hours waiting to be connected to the person who can actually cancel my contract. I've been ****** about between renewal bots in that time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Burns (@JasonBurns_CM) reported@LK_Yanited @Simon_Whale @virginmedia I've taught their customer service about how to fix their own issues it's so bad.
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DbowNews (@Dbow500) reported@Starlink Exciting times. VIRGIN MEDIA BULLIES NEED KNOCKING DOWN MANY PEGS. MY PREVIOUS CONTRACT STARTED AT £36.. WITHIN 2 YEARS IT ROSE TO £92 FOR A BASIC INTERNET PACKAGE. CONTRACT ENDED I MOVED ASAP. NOT REALISING VIRGIN WERE STILL CHARGING ME, RACKING UP A DEBT. RUINED MY CREDIT SCORE WHEN I REFUSED TO PAY THEM. I OFFERED 50% AND THEY POINT BLANK REFUSED. THE WORST CUSTOMER LOYALTY I'VE EVER DEALT WITH.
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Hated Designs (Jamie) (@HatedDesign) reported@Afctopgooner @virginmedia mines out and the sites only telling me "We can’t connect to the broadband kit in your home" rather than telling me if theres an issue or not
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Emily Atkins (@bahallathegreat) reported@mariah56_c @virginmedia Mines just gone down so not happy
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Bristol Colin (@Saveri0Magiust0) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Alex (@AJ01991) reported@Simon_Whale @virginmedia They’re dodgy as ****, I had total loss of service for over a month, they kept closing my complaints saying it was resolved after I explicitly said not to. They also kept saying it was fixed when it wasn’t to avoid paying compensation.
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Thomas (@Bluebro1lfc) reported@kingoftheshed @virginmedia Fault on mine from 6 July and to be sorted on 22 July shocking service
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Einne Mees 🇵🇭 🇮🇱 (@MeesEinne) reported@Simon_Whale @virginmedia Left VM after 10 years! They are ****!
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@Oveja77777 (@oveja77777) reported@Simon_Whale @virginmedia Would it be worth trying to ring them? I find their customer service people are usually helpful. Use the 0335 454 1111 number, as I used another one in the past and it had really high charges. I ring them every year to stop them putting my direct debit up.
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RaşıtAli🇹🇷 (@turklondon2025) reported@virginmedia Im asking you You're supposed to check and tell me Terrible customer service