Virgin Media Outage Report in Portadown, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portadown, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portadown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portadown, Northern Ireland
Latest outage, problems and issue reports in Portadown and nearby locations:
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia The phone lines never get answered even without today's " outrage ".
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤
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Michael Cullen
(@Michael31674926) reported
from
Armagh, Northern Ireland
Virgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet
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BIG MAVERICK🍀🇮🇪🍀
(@bigmaverick1) reported
from
Lurgan, Northern Ireland
@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia no difference still no service. looking now at changing provider for all 4 in household.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
Anyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.
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Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Jim Maguire
(@Jimmaguire44) reported
from
Lurgan, Northern Ireland
@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia were you able to check the mast in Dromore to see if there is an issue
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.
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sean collins
(@Fitman99) reported
from
Craigavon, Northern Ireland
@virginmedia how can I get talking to someone as want to leave as internet is poor?
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Barrow
(@WaynePBarrow) reported
Can’t wait to get back to @SkyUK as our @virginmedia internet is shockingly bad. The amount of times I’ve had to hotspot my phone to my laptop to do a Zoom call is insane! 🙈
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Julian Armstrong
(@Brasfort49) reported
@virginmedia I want to add that these problems of intermittent connection have been going on for more than a year
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AwesomePob
(@Pobwright) reported
@virginmedia why do you treat your outsourced staff like ****?
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steph penny
(@fridayfeeling) reported
@virginmedia No update since 12.35 and still not working
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B
(@BE97814771) reported
@virginmedia Yes there are no issues. How do I actually speak to someone about this and the phone just sends me through to look at the SMS message which tells me to ring the same number
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Fin Watkinson
(@FinWatkinson) reported
@virginmedia Any idea when the Broadband issue in Tottenham is going to be fixed? The site showing the service status is currently down, which isn't a great help...
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Sara Amr
(@Saraamr2009) reported
@virginmedia how difficult is it for me to find out why an engineer walked off site for our new customer installation on 22/12 saying he was missing a piece of equipment and leaving nothing working? VERY difficult!
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Lucy
(@Lucy32545128) reported
@Jonatha50508529 @virginmedia Shocking isn’t it! Worst company
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Peter mcgoldrick
(@PetermcRed) reported
@Lucy32545128 @virginmedia I agree. Then after 2 hours they just cut you off. They don't log the calls either, so they can deny you ever had a problem
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Peter mcgoldrick
(@PetermcRed) reported
@virginmedia Virgin are denying there was anything wrong with their broadband. They didn't log our complaints and the didn't log our cancellation request. Can't send screenshots to the txt help as they can't receive them.