Virgin Media

Virgin Media Outage Report in Portadown, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Portadown, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portadown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Portadown, Northern Ireland 12/10/2025 04:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Portadown, Northern Ireland

Latest outage, problems and issue reports in Portadown and nearby locations:

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.

  • Fitman99 sean collins (@Fitman99) reported from Craigavon, Northern Ireland

    @virginmedia how can I get talking to someone as want to leave as internet is poor?

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤

  • sduffy10 Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    Anyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.

  • Jimmaguire44 Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland

    @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

  • BigSighZ400 Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland

    @Adz_lufc @virginmedia Yup, keep being asked the same security questions at the dawn of each new day. Just going to cancel my direct debit and wait for @virginmedia to contact me, maybe keep them waiting for a few days....

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.

  • Michael31674926 Michael Cullen (@Michael31674926) reported from Armagh, Northern Ireland

    Virgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet

  • BigSighZ400 Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland

    @virginmedia hi, I would like to terminate my contract please.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.

  • bigmaverick1 BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported from Lurgan, Northern Ireland

    @celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.

  • clairekerrbear (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia The phone lines never get answered even without today's " outrage ".

  • BigSighZ400 Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland

    Hats off to @virginmedia it has to be a record of some kind! Trying to cancel my broadband, they offer WhatsApp comms, mostly automated. 47 hours waiting to be connected to the person who can actually cancel my contract. I've been ****** about between renewal bots in that time.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • daleview36 maria roberts (@daleview36) reported

    @virginmedia Seriously awful service! The technician should have made sure it was all working ok but all you were worried about was getting to the next job!

  • Kelly450 Kelly ♥ (@Kelly450) reported

    @virginmedia internet not working YET AGAIN. What's with the constant issues? Hope you're refunding everyone!

  • bethanysmardon Bethany Smardon (@bethanysmardon) reported

    @virginmedia I know what is needed I was told that on day 3 of no service. But you’ve failed to do anything about it and breaching the consumer rights ask! Never mind the constant failures in customer service!

  • BenHackman Sanch (@BenHackman) reported

    @virginmedia is there an expected fix time for the Cardiff area?

  • Adonis_1 ƪ(˘⌣˘)Adonisƪ(˘⌣˘) (@Adonis_1) reported

    @virginmedia sort yourselves out. Why is your network so unstable that it always cuts out for hours. I already know your excuse so I don't want to hear it. Your charging big money so you need to do better.

  • bartleyesjade Jade Elizabeth (@bartleyesjade) reported

    @virginmedia I have literally been trying for over a week now to reduce my bundle to broadband only and your website is forever saying "oops! Something went wrong" or your WhatsApp service stops replying. Can I please just reduce my account before you double my bill?

  • onlylightisee Nicolle Ferguson (@onlylightisee) reported

    @virginmedia oh once again the Internet is down. Same time every night 🤬🤬

  • lewton_cath Cath Lewton (@lewton_cath) reported

    @virginmedia are you willing to deal with a very unhappy customer? Getting nowhere at all for months now and have put an official complaint in and still no response……..

  • dan_upson Daniel upson (@dan_upson) reported

    @virginmedia still no internet. nothing saying there's a outage. just all targeting the customer saying it's your fault. booked engineer for equipment that hasn't moved since installing and been fine?

  • TobiasRoland Roland (@TobiasRoland) reported

    ... I mean I know why. Its a dark design pattern that makes people give up - and hopefully for @virginmedia, by ticking over to the next day there's a good chance someone would fall into the next billing cycle before they can cancel. Super scummy.