Virgin Media Outage Report in Portadown, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portadown, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portadown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Portadown, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Craigavon.
| City | Problem Type | Report Time |
|---|---|---|
 Craigavon |
Internet | |
| Craigavon |
Internet | |
| Craigavon |
Internet | |
| Craigavon |
Internet | |
| Craigavon |
Internet | |
| Craigavon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portadown, Northern Ireland
Latest outage, problems and issue reports in Portadown and nearby locations:
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia The phone lines never get answered even without today's " outrage ".
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
Anyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤
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sean collins
(@Fitman99) reported
from
Craigavon, Northern Ireland
@virginmedia how can I get talking to someone as want to leave as internet is poor?
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.
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Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Simon I Caulfield
(@BigSighZ400) reported
from
Craigavon, Northern Ireland
@virginmedia hi, I would like to terminate my contract please.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.
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Michael Cullen
(@Michael31674926) reported
from
Armagh, Northern Ireland
Virgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.
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Jim Maguire
(@Jimmaguire44) reported
from
Lurgan, Northern Ireland
@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.
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BIG MAVERICK🍀🇮🇪🍀
(@bigmaverick1) reported
from
Lurgan, Northern Ireland
@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.
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Simon I Caulfield
(@BigSighZ400) reported
from
Craigavon, Northern Ireland
Hats off to @virginmedia it has to be a record of some kind! Trying to cancel my broadband, they offer WhatsApp comms, mostly automated. 47 hours waiting to be connected to the person who can actually cancel my contract. I've been ****** about between renewal bots in that time.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤
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Simon I Caulfield
(@BigSighZ400) reported
from
Craigavon, Northern Ireland
@Adz_lufc @virginmedia Yup, keep being asked the same security questions at the dawn of each new day. Just going to cancel my direct debit and wait for @virginmedia to contact me, maybe keep them waiting for a few days....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🌹a.c.u.t.e.a.n.g.i.n.a🌹
(@SSukita) reported
@virginmedia cable is down. Need for work please! BN2 area
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Karen Gordon
(@KarenGo07574901) reported
@virginmedia Really no help whatsoever
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Karen
(@Karen_Needham) reported
@virginmedia iPhone. Never seen this message before and if I’m on the Wi-Fi it needs to be secure. Thx
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Matt Slocombe
(@matthewslocombe) reported
@virginmedia Thanks. It says there is a network issue
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Zeesh
(@Zeesh777) reported
@virginmedia Hi my service was down all of last Friday please advise?
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Fame Razak
(@famerazak) reported
@virginmedia Many times. It does not find any issues. I also have the wife deadzone app and all is fine apparently yet, in the same room, 1 room away from where the router is, actual WiFi connection is unreliable.
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Michael Cuddington
(@cuddy271) reported
@virginmedia who are the most expensive suppliers of broadband in the UK are still telling their customers 12 months into the pandemic they have to hang on for an hour on the phone to get help and regulator is concerned .
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Himalayan Salt Store
(@himalayanstore) reported
@virginmedia Broadband Outage all of Friday 26th February (confirmed on Virgin website), constant outages Saturday, Sunday and Again today. Every 10 minutes losing internet. Working from home this is impossible. CH439AG
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dawnduffy
(@dawnduffy) reported
@virginmedia I am now, still don’t know if it was a network issue or our router but switching it off and on worked this morning. Kids are online for home schooling so they are delighted (not!)
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Chris Harrison
(@LFC_Chris) reported
@virginmedia Hi I am having an intermittent issue with my V6 TiVo box were it disconnects from my Wi-Fi, I have ran tests online and cant get through to anyone on the live chat to resolve this.