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Virgin Media outages and service status in Portadown, Northern Ireland

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Portadown, including 0 direct reports.
  • The most common problems reported in this area mention TV and Total Blackout.
  • 67% TV (67%)
  • 33% Total Blackout (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Portadown, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portadown, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Portadown, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Craigavon.

Community Discussion

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Virgin Media Issues Reports Near Portadown, Northern Ireland

Latest outage, problems and issue reports in Portadown and nearby locations:

  • clairekerrbear
    (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.

  • clairekerrbear
    (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.

  • Jimmaguire44
    Jim Maguire (@Jimmaguire44) reported from Lurgan, Northern Ireland

    @virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?

  • clairekerrbear
    (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.

  • CarmelRobinson3
    Carmel Robinson (@CarmelRobinson3) reported from Portadown, Northern Ireland

    @SportyNeesy @bthelpline I'm thinking of reporting #virginmedia to trading standards as we certainly are getting a below par service

  • clairekerrbear
    (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.

  • Fitman99
    sean collins (@Fitman99) reported from Craigavon, Northern Ireland

    @virginmedia how can I get talking to someone as want to leave as internet is poor?

  • BigSighZ400
    Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland

    @Adz_lufc @virginmedia Yup, keep being asked the same security questions at the dawn of each new day. Just going to cancel my direct debit and wait for @virginmedia to contact me, maybe keep them waiting for a few days....

  • clairekerrbear
    (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡

  • clairekerrbear
    (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.

  • Michael31674926
    Michael Cullen (@Michael31674926) reported from Armagh, Northern Ireland

    Virgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet

  • sduffy10
    Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • clairekerrbear
    (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤

  • clairekerrbear
    (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    Anyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤

  • CarmelRobinson3
    Carmel Robinson (@CarmelRobinson3) reported from Lurgan, Northern Ireland

    Having a rubbish service from #VirginMedia promised hi fibre fast broadband and it keeps buffering. My partner spoke to customer service who said that was normal. We are leaving after 6 weeks of a terrible service

  • rnelson7271
    Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia were you able to check the mast in Dromore to see if there is an issue

  • clairekerrbear
    (Phínula) Claire Kerr (@clairekerrbear) reported from Armagh, Northern Ireland

    @virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.

  • BigSighZ400
    Simon I Caulfield (@BigSighZ400) reported from Craigavon, Northern Ireland

    Hats off to @virginmedia it has to be a record of some kind! Trying to cancel my broadband, they offer WhatsApp comms, mostly automated. 47 hours waiting to be connected to the person who can actually cancel my contract. I've been ****** about between renewal bots in that time.

  • rnelson7271
    Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia no difference still no service. looking now at changing provider for all 4 in household.

  • rnelson7271
    Richard (@rnelson7271) reported from Dromore, Northern Ireland

    @virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GillGRobs
    Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🩵 (@GillGRobs) reported

    @virginmedia Ive had 5 complaints in with you, 3 have only ever been looked at and all i get is , " we'll make sure things are done differently " yet never are. So no thanks ive had more than enough of your excuses I'll do what Ben is doing and go to the ombudsman. You really are terrible

  • PaulWes15396579
    v (@PaulWes15396579) reported

    @MRWayneLaws @virginmedia @VirginMediaCorp the misery i’ve had the last year , damaged my rating [their fault], arrogant customer service , i paid 9 months to get out early , still getting hassle . i feel your pain , just bullies

  • RosyPosy_kitteh
    RosyPosy 🌹 (@RosyPosy_kitteh) reported

    @IamCarrieagain @virginmedia .@virginmedia truly shame on you, do you realise how difficult it is for disabled people to be without the internet, unbelievably bad practice, and after the difficult time you also gave to my elderly Mum I’m glad not to be a customer too, if this is the way you provide a service.

  • tiger20004
    Paul Phillips (@tiger20004) reported

    @nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.

  • MAGGINED
    Maggie N (@MAGGINED) reported

    @virginmedia Hey @virginmedia I have been unable to use my tv play back services and play any recorded programmes for almost a week. The service check is telling me estimated fix date as 18th May - that’s 2 days ago !! What’s going on ?

  • GaryTurnbull9
    G Turnbull (@GaryTurnbull9) reported

    @gail_hendry @virginmedia I would be happy just to be able to speak to someone who is English and can understand me and vice-versa been with these since it was “Telewest” currently WORST SERVICE ( communications) I have EVER had signing me up for deals ( some Indian/pakastani) I don’t even want

  • Montevidian
    Patrick McCabe (@Montevidian) reported

    @SuzieD755164 @RTEOne @virginmedia Imagine having the mange as bad as this lady #dublincentral

  • waledbinkhaled
    waledbinkhaled (@waledbinkhaled) reported

    No broadband is in my property for last 3?weeks. Constantly calling @virginmedia everyday and they are giving me new timeline every single time. Problem is not solved but only empty promises.

  • TracyFi31470652
    Tracy Field (@TracyFi31470652) reported

    @mark_wootten try virgin media there just as bad

  • badcorpse
    Matthew Kennedy (@badcorpse) reported

    @Benleo Stay away from Virgin Media and you will be happier for it trust me. Clear someone in an office somewhere has said we can offer **** customer service that costs X from India or good customer service from the UK that costs Y and they have went with X