Virgin Media Outage Report in Portadown, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portadown, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portadown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Portadown, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Craigavon.
| City | Problem Type | Report Time |
|---|---|---|
 Craigavon |
Internet | |
| Craigavon |
Internet | |
| Portadown |
TV | |
| Craigavon |
TV | |
| Craigavon |
Internet | |
| Craigavon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portadown, Northern Ireland
Latest outage, problems and issue reports in Portadown and nearby locations:
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡
-
Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
-
Michael Cullen
(@Michael31674926) reported
from
Armagh, Northern Ireland
Virgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.
-
Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia The phone lines never get answered even without today's " outrage ".
-
Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia were you able to check the mast in Dromore to see if there is an issue
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
Anyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.
-
Jim Maguire
(@Jimmaguire44) reported
from
Lurgan, Northern Ireland
@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
-
sean collins
(@Fitman99) reported
from
Craigavon, Northern Ireland
@virginmedia how can I get talking to someone as want to leave as internet is poor?
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.
-
BIG MAVERICK🍀🇮🇪🍀
(@bigmaverick1) reported
from
Lurgan, Northern Ireland
@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
-
Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia no difference still no service. looking now at changing provider for all 4 in household.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Clements
(@cardio_clements) reported
@virginmedia hi virgin. Need help with redeeming a voucher from a package I bought with you guys. I haven’t received an email with the voucher details. Help please
-
Mark Laughton
(@DFHSIP) reported
@virginmedia my broadband and TV are down AGAIN?? Ng6. This is bloody ridiculous. I’m trying to work (on-call). I’m also recording the F1! 2nd outage in 4 weeks. Really not impressed, moreso given the amount I pay you monthly for crap service. I need RELIABILITY not speed! 🤬🤬🤬
-
Amy Morgan
(@missamym) reported
@virginmedia Hi, my mum doesn’t have an online account and her bill number isn’t recognised when I try to set one up. So we can’t get anyone online to help us. Your colleague on twitter was helping me- we had an online chat and I was to check back in when mum got a letter in the post.
-
Nicole Talbot
(@n_aliciaT) reported
@virginmedia can you please share an email to your complaints department? I haven't found one on the site. Also, the complaints procedure on the site isn't effective for me - thag doesn't work either.
-
The Grim Tweeter
(@stoddy89) reported
@virginmedia 4. But you are refusing to. You can't provide a service which has ramifications much more important than Virgin Media. Your services are rubbish and your Customer Service leaves a lot to be desired. I will be contacting my MP and House of Commons re this matter. GT
-
Nicole Talbot
(@n_aliciaT) reported
@virginmedia @NiiNiiFC @Flav_Bateman Hi there. My complaint has been closed for some reason so I'm back to square one. Can someone please contact me about a rather serious matter a I'm trying to resolve something here.
-
Simon Davidian
(@lookitssimon) reported
@a_peezy22 @virginmedia Is fake complaint - how u posting this den!!!
-
darren gotham
(@jurgenlovessix) reported
@virginmedia why are you so inflexible when it comes to existing customers wanting to downgrade due to costs? Would you rather lose customers than help them stay?
-
Dean Phillips
(@deanphillips257) reported
@virginmedia Still not good enough ever since Iv been sent the new hub it’s been poor the WiFi doesn’t reach the doesnt reach the one bedroom my daughter keeps getting cut off an my Xbox through a cable doesn’t hold it’s connection speed
-
Derek Smith
(@DerekSm15833987) reported
@virginmedia use our online support, or wait an hour for customer service - how else can we report speeds (connected to router by cat cable) at less than 10% of tariff speed, and a router that regularly drops off?