Virgin Media Outage Report in Portadown, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portadown, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portadown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portadown, Northern Ireland
Latest outage, problems and issue reports in Portadown and nearby locations:
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡
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BIG MAVERICK🍀🇮🇪🍀
(@bigmaverick1) reported
from
Lurgan, Northern Ireland
@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.
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sean collins
(@Fitman99) reported
from
Craigavon, Northern Ireland
@virginmedia how can I get talking to someone as want to leave as internet is poor?
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia no difference still no service. looking now at changing provider for all 4 in household.
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia were you able to check the mast in Dromore to see if there is an issue
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.
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Michael Cullen
(@Michael31674926) reported
from
Armagh, Northern Ireland
Virgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
Anyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤
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Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia yes. virgin does not appear. John I get service when I move away from the Dromore mast so it's definitely a local issue
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Jim Maguire
(@Jimmaguire44) reported
from
Lurgan, Northern Ireland
@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
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Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia The phone lines never get answered even without today's " outrage ".
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Billy
(@Trueblue1872) reported
Anyone else in the Bellshill Motherwell area having internet issues with @virginmedia lags spikes internet dropping out every half hour, had virgin guy out couple of weeks ago but still having issues 🥺
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ً ☻
(@CLEMlROH) reported
@virginmedia i know i’m being a massive pain in the arse and y’all probably don’t get paid enough for this but i am genuinely lost of what to do right now. i really don’t wanna cancel and change providers
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Maarten
(@MaartenSleeckx) reported
@virginmedia This is commonly known as the Umbrella Tactic in business; shield yourself from what is raining down and pass it on to whatever or whoever is below you. #customerservice
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Andy Aston
(@andyaston29) reported
@virginmedia 3 hours wait on your chat service, 3 telephone conversations that I was not connected through and you wonder why I have changed service provider.
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Lisa Solman
(@lisaspeaks) reported
@virginmedia Slow speeds, signal black spots, devices not connecting. Decrease in service since November. Had a technician out once and not solved all issues
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fiona hinchcliffe
(@hinch71) reported
@virginmedia Yes and according to that fault checker you were going to have us up and running again by 9pm yesterday!! The whole street is out. Very poor.
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fiona hinchcliffe
(@hinch71) reported
@virginmedia So still 2pm today for internet and 2pm and 10.30pm today for the 2 tv issues! It was initially 9pm yesterday then 9am and 2pm it’s just a constantly moving time!
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jay brooks-wilkie
(@Jaybrookswilkie) reported
I have never had a worse customer experience than the one I have just had with @virginmedia. Absolute joke of a company. Warning anyone against using them as service and Wi-Fi is shocking and then if you want to cancel it, you’ll have to go through what I have just had!
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Peter Tuffy
(@bigtoodle) reported
@virginmedia That’s not what I was told on the phone, it is incredible to believe that my credit is exactly the charge for reconnecting the service you stopped without any warning and no explanation. My complaint has not been addressed, I have still paid for a service which was unavailable.
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Andrew Minsky ACA
(@andrewminsky) reported
@virginmedia No you say there’s no issues and hang up