Virgin Media Outage Report in Portadown, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portadown, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portadown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (43%)
-
TV (27%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Portadown, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Craigavon and Portadown.
| City | Problem Type | Report Time |
|---|---|---|
 Craigavon |
Internet | |
| Portadown |
TV | |
| Craigavon |
TV | |
| Craigavon |
Internet | |
| Craigavon |
Internet | |
| Craigavon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portadown, Northern Ireland
Latest outage, problems and issue reports in Portadown and nearby locations:
-
Jim Maguire
(@Jimmaguire44) reported
from
Lurgan, Northern Ireland
@virginmedia I upgraded my channels on Friday via telephone (after a wk of trying) and they are still not accessible. Can you help fix this pls?
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I haven't been satisfied with the broadband connection from installation. I lose signal walking by the hub, never mind the rest of my home. I've given up trying to get help.
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia I'm totally feed up with Virgin and I regret the day I ever took them on. If I walk past the Router I lose my signal on my phone !!! 😤
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia To be honest the cable covers have been the least of my problems with #virginmedia, my whole experience has been totally regrettable from day one. The only place in my home with internet coverage is my living room.
-
sean collins
(@Fitman99) reported
from
Craigavon, Northern Ireland
@virginmedia how can I get talking to someone as want to leave as internet is poor?
-
Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia The phone lines never get answered even without today's " outrage ".
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia Your company is the worst I've had to deal with. You do not answer the phone or on line. The last I heard of you was when I signed up. My signal in my home is absolutely useless. The only part of my house I have a proper signal is my living room.
-
Richard
(@rnelson7271) reported
from
Dromore, Northern Ireland
@virginmedia were you able to check the mast in Dromore to see if there is an issue
-
Michael Cullen
(@Michael31674926) reported
from
Armagh, Northern Ireland
Virgin media is not all that it says performance dreadful both their customer service and there NOT super fast internet
-
Simon I Caulfield
(@BigSighZ400) reported
from
Craigavon, Northern Ireland
Hats off to @virginmedia it has to be a record of some kind! Trying to cancel my broadband, they offer WhatsApp comms, mostly automated. 47 hours waiting to be connected to the person who can actually cancel my contract. I've been ****** about between renewal bots in that time.
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@MrDutchyDutch @Virgin @virginmedia My TV has just come back on. I can't wait for my contract to be over. Virgin have never one answered the phone to help throughout my time with them. 😡
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia It's no better at all. I only have good signal in my living room and if I move around the house I lose connection every single time.
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia This is the worst provider I have ever had. Not once have you ever answered my calls with constant on going problems and that was before today's fiasco. I won't be renewing my any contract with you and the quicker my contract is up the better.
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have never got through on the phone to anyone. I just gave up and sitting out my 18 months contract. I would not have left @skytv if they had not over charged my account with no refund.
-
BIG MAVERICK🍀🇮🇪🍀
(@bigmaverick1) reported
from
Lurgan, Northern Ireland
@celticghirl_bee @Gerrykeogh2002 @virginmedia If they bump up the prices unexpectedly mid contract you have the right to cancel as they are in breach of contract! You can contact them to remove the increase or cancel altogether #ThatsTheLaw!
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested the line, perfect signal in living room, practically nothing in my bedroom.
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
Anyone else having more problems than usual with @Virgin @virginmedia .... I had a phone call from them this morning, which I answered and they hung up. Now nothing is working and I have rebooted everything and still nothing. No internet or TV. 😤
-
(Phínula) Claire Kerr
(@clairekerrbear) reported
from
Armagh, Northern Ireland
@virginmedia I have tested my wifi speed and it is so low. (I know I am not on my own why I say your company cannot be contacted or choose to not answer queries). I've been paying over the odds for an inadequate service. Looking forward to my contract finishing.
-
Simon I Caulfield
(@BigSighZ400) reported
from
Craigavon, Northern Ireland
@virginmedia hi, I would like to terminate my contract please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Cave
(@Andycave) reported
@virginmedia It is not third party equipment. Merely a computer without which your service cannot work. It should be in your interest to tell people the information they need to make it work. You are withholding this for a profit and it is outrageous.
-
Seán Searle
(@SeanSearle1) reported
Third time in a month that @virginmedia is down in Newtownabbey. Outages are prolonged, estimated fix is 12:30am…. Not a great service to be paying for currently.
-
Conan Creed Productions
(@ConanCreed) reported
@cliff_cliffords @virginmedia Sorry to crash this thread, but same here. I haven't been able to access my emails for 2 days. Webchat is turned off and your help pages advise me to email you. But I have no email. Your contact us page has no viable links for the problem. 150 told me this would be fixed by 3pm.
-
Clive Cliffords
(@cliff_cliffords) reported
@virginmedia I’ve called a number of times. After numerous password change attempts by your tech staff I was told it would be resolved in 24 hours - 25 hours ago. Last call said you know there’s a problem and I’d be put through to IT support. No one picked up from that dept
-
Chris Lilley
(@maccsiccar) reported
@virginmedia why have I been left with no fibre or landline despite 8 engineer visits. Been told will be fixed 28th Sept as permits needed to dig up road. This is down to it being thrown in after your CEO moved near us. Work @ home - give me temp ADSL!!! Shocking service.
-
Tine Deakin
(@deakin_tine) reported
This is very poor looks like our virgin connection will not be up and running again till tomorrow morning . Not a happy customer @virginmedia
-
Babs Edwards
(@edwards_babs) reported
@virginmedia Can you please tell me which website you do use for customers to report problems which shows if there is a company problem so I don’t make unnecessary calls ?
-
JP
(@AndItsJP) reported
@virginmedia Why should we be paying for a service that we cannot use under certain weather conditions as no one wants to fix it?
-
Fiona
(@fiona_petch) reported
@virginmedia @NickEynon As another @virginmedia customer thinking about renewal I’d like assurance that you will be dealing with this through appropriate training for this driver and others, which will not compromise confidentiality. This is atrocious driving and it reflects badly on the company.
-
AliB
(@AliCat3635) reported
@virginmedia hi, I have a problem with my email and it looks that others with the same email address as mine (one that virgin took over) have the same issue. The help desk said IT dept take 5 days which is ridiculous. Can anyone help?