Virgin Media outages and service status in Antrim and Newtownabbey, Northern Ireland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Antrim and Newtownabbey, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 29, 12:24 PM GMT+1.
- TV (50%)
- Internet (33%)
- Total Blackout (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Antrim and Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Antrim and Newtownabbey, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey, and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey
|
Total Blackout | 2 days ago |
|
Belfast
|
TV | 3 days ago |
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Belfast
|
TV | 3 days ago |
|
Belfast
|
Internet | 4 days ago |
|
Belfast
|
Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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Seán MacAoidh (@SeanJPMcKee) reported from Belfast, Northern Ireland@virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.
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Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland@virginmedia Why would I do that!? I am still waiting for a response through a formal complaint from 4 months ago and I am still waiting for that call back from 26/8/20 !!!! YOU DO NOT TREAT CUSTOMERS WITH RESPECT!! People should avoid using your company !! And I will continue to share that!!
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Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland@virginmedia tried for over a week now to sort my WiFi out managed to get talking to one of your guys today who couldn’t fix the problem. I was told he will call back in 30min with nothing can someone HELP?
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Jim Doran (@jai_dee) reported from Belfast, Northern Ireland@virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel
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Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland@virginmedia yet another example of horrendous service from @virginmedia - “too busy” to deal with my call so disconnected me..... online service that I was directed to .... cannot make the changes I need .... not providing service but guess what .... still charging me !!!
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Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland@virginmedia (And watch all will go quiet they like to make a public show of responding but because I’ve called out @Virginmedia on their crap service - they now won’t respond !!! )
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Michael Long (@CllrMichaelLong) reported from Belfast, Northern Ireland@superbowler4 @virginmedia They are terrible.
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Rob Tuomey 👑 (@RobTuomey) reported from Belfast, Northern Ireland@virginmedia I’m unable to get any internet on my phone. I’ve had to log on to wifi to send this tweet. Is there something happening with the network at the moment?
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Pete Kirk (@peterhkirk) reported from Ballyclare, Northern Ireland@virginmedia Having spent nearly three hours tonight trying to speak with someone with no luck I would like to know how customers get in touch, how they can get a solid service and when @virginmedia will cop onto what is acceptable as a business provider?? 😡
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Jonathan McCormack (@StripeyMiata) reported from Belfast, Northern Ireland@virginmedia Also, on the Virgin Media support forums, loads of people complaining text cancelling isn’t working either, hence I wrote.
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Robert Andrews (@niscaffolding) reported from Whiteabbey, Northern Ireland@virginmedia Connection is terrible it was working when first put in but you had damage at a location that you fixed now it’s not working the TV or the kids can’t get online
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Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland@virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.
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liz (@belfastkoala) reported from Belfast, Northern Ireland@virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?
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Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland@virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern IrelandLonger im on hold with @virginmedia waiting to leave the more sure i am I wanna leave this music is awful 🙄
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David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland@virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****
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Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.
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David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland@virginmedia your broadband is a heap of **** . Cakesmackers
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Paul Hamill (@Pacman4370) reported from Whiteabbey, Northern Ireland@virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎
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Den (@DenMagic) reported from Dunmurry, Northern IrelandOnce again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mia (@miaKJKJ22) reported@entrustTMF @Gary1165 @virginmedia What issue are you having? I have yellow light flashing since yesterday. Their technical support is closed. Done troubleshooting and all and nothing.
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nini ☆ (@thatluckygirl4) reported@virginmedia hi can you please get back to me? been trying to get in touch about this for 2 weeks now and got charged a late payment fee, on top of this, the wifi connection has been really slow
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Sue Rouse💙 🇺🇦 (@rouse_sue) reported@virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.
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Ariel Online (@justarieldotcom) reported@NotEnoughTECH @virginmedia @virginmedia used to be one of if not the best broadband provider in the UK. They even won some customer service awards x years ago if i remember correctly. At one point everything just fell apart. Customer service became non existent, they started to treat customers unfairly and many other issues. I wonder what happened tbh🤔
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Andy W (@AndrewW12290183) reported@virginmedia Why did You take £90 out of my account in case I don't send the equipment back ? Thing is I'm still waiting for the returns package from you. Or is another ploy to take more money like when you signed me up for a TV subscription I never asked for.
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✫ Sharon Bellamy 🦖 (@socialshazza) reportedI chose @vmbusiness becuase I had this mess before with BT letting me down .. I work from home, how am I going to do that with no connectivity? Teather from my phone? I am an IT person .. lets see how that works out (2 of 2)
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mike davies (@DavMichael) reported@virginmedia I’ve been sent a new router and it won’t let me connect any devices to it it’s a hub 5. I followed the instructions on the box to the letter. I’ve tried ringing the support number on the box which is completely automated and useless. Any advise ?
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mia (@miaKJKJ22) reported@entrustTMF @Gary1165 @virginmedia But what did they tell you? What type of issue this is? Router? When I go on their app to check connection in my place, it says all perfect. But I've no connection!! I can't wait few days as I'm working from home
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SimulatorMan (@man_simulator) reported@virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!
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Chib Ma Nib (@chibmanib) reported@virginmedia Gonna have to call cos the service checker doesn't help at all