Virgin Media outages and service status in Antrim and Newtownabbey, Northern Ireland

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Antrim and Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Antrim and Newtownabbey, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Antrim, Belfast, and Newtownabbey.

City	Problem Type	Report Time
Antrim	Internet	9 hours ago
Belfast	Internet	2 days ago
Belfast	Internet	3 days ago
Belfast	TV	4 days ago
Belfast	Internet	4 days ago
Newtownabbey	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

• 
  Jim Doran (@jai_dee) reported 3 minutes ago from Belfast, Northern Ireland

  @virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel

• 
  Sir Bee (@beezlebum) reported 4 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.

• 
  Den (@DenMagic) reported 6 minutes ago from Dunmurry, Northern Ireland

  Once again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown

• 
  Lauren Blair♥ (@lilmissymoo90) reported 12 minutes ago from Belfast, Northern Ireland

  Longer im on hold with @virginmedia waiting to leave the more sure i am I wanna leave this music is awful 🙄

• 
  Victoria Gillespie (@Torig1983) reported 16 minutes ago from Dunmurry, Northern Ireland

  @virginmedia Working now but annoying as has taken most of afternoon up... now waiting for pc to reboot and virgin media chat doesn't work on phone so kept being given to runaround and redirected to faq pages. .such a faff

• 
  Josh Mainka (@JoshMainka) reported 16 minutes ago from Belfast, Northern Ireland

  @JohnWant6 @virginmedia I’ve got the same in Belfast BT5, @virginmedia network down, “C133 Network Availability” error

• 
  Aaron (@aaronmacn) reported 18 minutes ago from Belfast, Northern Ireland

  @virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?

• 
  Pete Kirk (@peterhkirk) reported 19 minutes ago from Ballyclare, Northern Ireland

  When is @virginmedia going to be called to order by authorities. How is possible they get away with customers on hold for hours, broadband service levels vastly below power and to rub salt in, @virginmedia think it is acceptable to increase their fees? Enough is enough, @CISASUK!

• 
  christine (@christine160586) reported 21 minutes ago from Belfast, Northern Ireland

  @virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.

• 
  Courtney Briscoe Photography📸 (@courtexplores_) reported 21 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia hi, I’d like to file an official complaint about a manager who refused to pass us higher than his position, tried to force us to cancel our service and threatened to close the case while it’s still unresolved

• 
  Andrew Molloy (@AndrewJMolloy) reported 25 minutes ago from Belfast, Northern Ireland

  @virginmedia Any update on this? No reported faults, restarted my virgin box, @All4 app still not working.

• 
  Sam “Ace” Rothstein 🇪🇺 (@Conor1971) reported 27 minutes ago from Dunmurry, Northern Ireland

  @martinmcnally53 @virginmedia It’s supposed to be some super fast internet but it’s broken more than it works and can’t change because of the contract

• 
  Pascal Stil (@Pascalstil) reported 32 minutes ago from Belfast, Northern Ireland

  @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

• 
  Geordie On Your Radio 📻🔊 (@radiogeordie) reported 34 minutes ago from Ballyclare, Northern Ireland

  @virginmedia any update on the cabinet outage in BT39?

• 
  Michael Fearon (@mfearonmusic) reported 36 minutes ago from Belfast, Northern Ireland

  Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia

• 
  Geordie On Your Radio 📻🔊 (@radiogeordie) reported 48 minutes ago from Ballyclare, Northern Ireland

  @virginmedia The status page says everything is ok but when I phoned the advisor said there was a problem in the area.

• 
  Jane Emir Holohan (@JaneHolohan) reported 53 minutes ago from Belfast, Northern Ireland

  @virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?

• 
  Jon (@DarkOldWolf) reported 56 minutes ago from Belfast, Northern Ireland

  @staggy_dev @bradley_steve @virginmedia Is it still down for you in east?

• 
  Angelina Fusco (@FuscoTV) reported 58 minutes ago from Belfast, Northern Ireland

  Dreadful #biz service @virginmedia all day and evening. To add to the problem @ITVX also stuttering

• 
  Michael Fearon (@mfearonmusic) reported 60 minutes ago from Belfast, Northern Ireland

  @virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelly Turner (@kellyj70) reported 3 minutes ago

  @virginmedia I am going round in circles. I’ve DM’d you several times and NEVER get a reply. Terrible customer service.

• 
  Phykell (@phykell) reported 4 minutes ago

  @Benleo @virginmedia Doesn’t surprise me one bit. Definitely the worst brand as well.

• 
  Ollyp3 (@ollyp3) reported 10 minutes ago

  @Benleo @virginmedia Wait - you have to stay on a contract or cancel. Why can't they just cancel what you were sold, give you the compensation (which they are legally required to on Ofcom auto compensation anyway for lost connectivity) and fix your service urgently. I cannot believe you are being held to a missed contract without the perks of said contract! Apalling

• 
  Tracy Field (@TracyFi31470652) reported 15 minutes ago

  @TonyDabell @mark_wootten @virginmedia yep virgin are dire and don’t get me started on trying to speak to someone in another country as they don’t give a ****

• 
  Chrissie (@Luv_Farmers) reported 16 minutes ago

  @Benleo @virginmedia I'm surprised that an investigative journalist even accepted these conditions in the 1st place. VM has an awful reputation for this kind of behaviour which is widely known. Sorry this happened to you but it was to be expected

• 
  Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🩵 (@GillGRobs) reported 17 minutes ago

  @Benleo @virginmedia Really? They just sent me a new 360 box as they said mine wasn't recording properly yet I had no problems with it, they have ripped me off since I changed the account into my name from my late partners, no difference just a name change ive now been forced into a new contract.

• 
  KrYpt (@KrYpt923317) reported 18 minutes ago

  @Benleo Disgusting customer service. I’ve had many issues with then. Financial Ombudsman Service have always helped, but now they’ve changed regulators, who are almost as bad as VM. Virgin Media just hiding behind a great product.

• 
  mandy (@mandy83906280) reported 21 minutes ago

  @Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.

• 
  Ian 🇬🇧 (@nightrider20244) reported 21 minutes ago

  @Benleo @CherryFaves0 @virginmedia They are useless the call centre staff are clueless I was only trying to be able to log into account on line and change bank details with them still never got it done all time I was with them I had to ring up every month to pay bill the only thing they understand is taking money

• 
  Mick (@MKE4612) reported 22 minutes ago

  @Benleo @virginmedia Make sure you announce which show you'll be showing this on, I would be very interested to watch. There are so many horror stories of people who are vulnerable and getting scammed by these mainstream companies like Virgin. **** them up Ben.