Virgin Media Outage Report in Ballyclare, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ballyclare, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballyclare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ballyclare, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey, Belfast, Carrickfergus, Antrim and Ballymena.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Total Blackout | |
| Belfast |
Total Blackout | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ballyclare, Northern Ireland
Latest outage, problems and issue reports in Ballyclare and nearby locations:
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia Why would I do that!? I am still waiting for a response through a formal complaint from 4 months ago and I am still waiting for that call back from 26/8/20 !!!! YOU DO NOT TREAT CUSTOMERS WITH RESPECT!! People should avoid using your company !! And I will continue to share that!!
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia So tired hearing excuse after EXCUSE after EXCUSE from @virginmedia - your “customer service” has been appalling over the last 5 months and this is NOT the first time you have failed! You have blamed EVERYTHING except your poor service !!!
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia Easily enough prevented just treat a loyal customer appropriately
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia I didn’t say it was an instant response service !!! I said that YOUR COLLEAGUE said they couldn’t access account information on social media !!! So they were lying then? This would seem the case if you are now asking me to provide the complaint reference?
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
Is anyone else having issues on Virgin Media broadband. Some sites not browsable. Dropbox sync not working. They are all okay when I drop to 4G via iPhone.
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia (And watch all will go quiet they like to make a public show of responding but because I’ve called out @Virginmedia on their crap service - they now won’t respond !!! )
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Jonathan carey
(@carey_jonathan) reported
from
Belfast, Northern Ireland
@virginmedia Broadband **** itself for 10/15mins. Same this last week. Glad I signed up for another 18 months and paying £3 extra a month for this muck
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Jen Elwood
(@J_el9) reported
from
Belfast, Northern Ireland
@virginmedia WiFi down every day now, engineer out this morning, outage in area (BT5) , 4pm fix, box on the street needs seen too. 20 years old! 3 households all told different stories.. get it sorted! One neighbour on hold for over 60 mins only to be hung up on! 😡😡
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia can you please explain why the best price as a loyal customer for years is 30 pound more expensive than a new customer. Can’t even get through to right department to cancel
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Andrew Molloy
(@AndrewJMolloy) reported
from
Belfast, Northern Ireland
@virginmedia The @All4 app has not been working for 2 days now. Is this a service wide fault, or something wrong on our end?
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia yet another example of horrendous service from @virginmedia - “too busy” to deal with my call so disconnected me..... online service that I was directed to .... cannot make the changes I need .... not providing service but guess what .... still charging me !!!
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Bertie Skillen
(@bertskill) reported
from
Whiteabbey, Northern Ireland
@virginmedia is there a problem with broadband in BT161GA area, Internet not working??
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Andrew Molloy
(@AndrewJMolloy) reported
from
Belfast, Northern Ireland
@virginmedia Any update on this? No reported faults, restarted my virgin box, @All4 app still not working.
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
Yet a new LOW in crappy “customer service” from @Virginmedia - letter saying they have been trying to contact me (still waiting for a callback from 26/8/20) no attempts made and to text a number to get someone to contact me ...... guess what an automated system that gets
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Dale McDonald
(@davmacfc) reported
from
Belfast, Northern Ireland
@virginmedia No it’s not fair at all John, I’ve been a loyal customer of virgin for quite a few years and the price increases along with the differential to new customers have got too much. Soon to be an ex customer if I can get through to your call centre @skytv any thing you can offer
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Jonathan carey
(@carey_jonathan) reported
from
Belfast, Northern Ireland
@virginmedia Aye, sure I've nothing better to do that sit for 45mins on hold. How about you call me? Your customer that you're not providing a service for!
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Jonathan McCormack
(@StripeyMiata) reported
from
Belfast, Northern Ireland
@virginmedia Also, on the Virgin Media support forums, loads of people complaining text cancelling isn’t working either, hence I wrote.
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Dazza B
(@Darrenbarrett01) reported
from
Belfast, Northern Ireland
@virginmedia 1 hour 14 minutes trying to get through to someone and still no answer not great customer service I guess..
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Trevor Killeen
(@TrevorAKilleen) reported
from
Belfast, Northern Ireland
@virginmedia No I did not “tweet you” about the complaint I was agreeing with another customer & saying that I am having the same experiences-YOU responded to that tweet by asking for the complaint implying you were actually going to do something which you have not!! Further proving my point!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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acfwilson
(@acfwilson) reported
@virginmedia Yes, checked all these. No service currently. You're amongst the most expensive broadband only providers and this isn't a good service.
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Tia
(@tiaxbrdly) reported
@virginmedia I’ve tried to get through four times over the phone and every time it says my password is incorrect - I know it’s right because I’ve used it to log into my account online HELP please
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Candice Basson
(@Andi_Basson) reported
Hey @virginmedia I don't appreciate getting a call after people on my acc requested a fix, go through 10mins of security questions only for it to be a sales pitch! Lead with 'would you like to hear a deal' not implication it's about the fix requested
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appleblossomB
(@appleblossomBe) reported
@virginmedia @anton31318751 I need to leave too your service has been utterly appalling can you please divide me with ALL the info emails phone numbers etc so I can cancel
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Jasmine ☀️
(@IgobyJas) reported
@TFTP_Tunde @virginmedia Absolutely not, they are the WORST
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eyeguy
(@eyeguy04) reported
@virginmedia @SouthamptonFC Sure would be nice to support the team and watch them play... Too bad Virgin Broadband has **** the bed in my area.
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nmkl pjkl ftmch
(@nmklpjklftmch) reported
@virginmedia broadband keeps going down...again...I would check the status in my area for faults but of course your status page is completely blank... probably the ancient hardware that you refuse to update over heating again... You're a disgrace
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Mαятıи
(@marthewitt) reported
@virginmedia Terrible customer service from Aishwarya - sales sales sales no empathy or understanding just a number … Just terrible #inwrongjob
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Sazia Hasanat
(@ShazHasanat) reported
@virginmedia Oh and your question about the resolution, They havent advised anything in the last 7 weeks other than wait wait and wait which I wont be doing anymore.
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☠️ Rön ☠️ (RYT200)
(@Man_in_Black666) reported
Another bill in from @virginmedia 4 months after first trying to cancel with them. This one’s for non return on equipment that they’re collecting on Monday. Any prizes for most incompetent company?