Virgin Media Outage Report in Ballyclare, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ballyclare, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballyclare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ballyclare, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownabbey and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Wi-fi | |
| Belfast |
TV | |
| Belfast |
TV | |
| Belfast |
TV | |
| Belfast |
TV | |
| Belfast |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ballyclare, Northern Ireland
Latest outage, problems and issue reports in Ballyclare and nearby locations:
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Lee Rutherford
(@LSRutherford) reported
from
Whiteabbey, Northern Ireland
@virginmedia How can I get help with an issue on my V6 box?
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
@virginmedia Having spent nearly three hours tonight trying to speak with someone with no luck I would like to know how customers get in touch, how they can get a solid service and when @virginmedia will cop onto what is acceptable as a business provider?? 😡
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
When is @virginmedia going to be called to order by authorities. How is possible they get away with customers on hold for hours, broadband service levels vastly below power and to rub salt in, @virginmedia think it is acceptable to increase their fees? Enough is enough, @CISASUK!
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
@virginmedia I accept more customers are working from home including myself however after a year I would expect a company such as @virginmedia to adapt and do everything within their powers to improve their service, not worsen!!??
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia We have had broadband going on and off all day. Reset the hub, no better. Is there a problem in north Belfast.
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David Annett
(@davidannett7) reported
from
Belfast, Northern Ireland
@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Malachi O'Doherty
(@malodoherty) reported
from
Belfast, Northern Ireland
Is anypne else having trouble with @virginmedia or is it just us and oyr crap new #hub4?
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Rob Tuomey 👑
(@RobTuomey) reported
from
Belfast, Northern Ireland
@virginmedia I’m unable to get any internet on my phone. I’ve had to log on to wifi to send this tweet. Is there something happening with the network at the moment?
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Robert Mulligan
(@RobertMulligan5) reported
from
Belfast, Northern Ireland
@newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia any update on the cabinet outage in BT39?
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Mr Ross
(@MrRossICT) reported
from
Castlereagh, Northern Ireland
@virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?
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Daniel Ryder
(@dryder11) reported
from
Belfast, Northern Ireland
@virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@AdeMcCann @virginmedia Same here BT6. Am very lucky am a mile from the office and in I went. But cut off at home with no warning and government advising us to work from home, this is poor.
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia The status page says everything is ok but when I phoned the advisor said there was a problem in the area.
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Sean McIlhatton
(@eSean_SZN) reported
from
Belfast, Northern Ireland
@virginmedia It says no known issues
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Sandra Deane
(@SMDeane) reported
from
Castlereagh, Northern Ireland
@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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Aaron
(@aaronmacn) reported
from
Belfast, Northern Ireland
@virginmedia if I’m gonna follow you support service, to text a problem to you, surely me waiting 48 hours later with no reply is a bit too long?
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Fionntán BP Clarke.
(@Fionnominal) reported
from
Belfast, Northern Ireland
@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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Paul Hamill
(@Pacman4370) reported
from
Whiteabbey, Northern Ireland
@virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@MattX1971) reported
@virginmedia - not content with the constant outages in the UB8 area your engineers have now left the junction box at the top of our road FULLY OPEN. UB8 area - how long before this is closed as last time it TOOK WEEKS BECAUSE YOUR COMPANY IS SO CRAP.
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Mitsuya Fujimoto
(@fujimotomitsuya) reported
@virginmedia I can’t because my work die next couple weeks are very hectic and won’t allow me to provisionally decide which day I am available. Therefore I need to call when I know on my term. Besides if VM had paid more attention when I had this issue in the first place, this never happened
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Lorak
(@Lorak3636) reported
@virginmedia this child block is kinda ****. I can't even access a discord server website about terraria
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Annie
(@KittyKatLottie) reported
@virginmedia I've given up watching some channels due to awful pixelation. One being Movies 24. You watch a movie it freezes and pixelates. Engineer came and says everything us ok. Can't wait to leave when contract ends.
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John Govier
(@JohnGovier) reported
@virginmedia I can’t change the password. The whole thing is locked. Can’t even get to the login page.
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Mitsuya Fujimoto
(@fujimotomitsuya) reported
@virginmedia It is not acceptable when your customer service people don't even run a know the circumstances and all she wants is to get rid of me.
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Stephen james
(@Stephen06246960) reported
@virginmedia OK firstly I've spent the last 9 months trying to get an engineer to Come and look at my Internet as its been piss poor then too have customer agents say they'll call me back and not do Bs after bs no manager call backs its disgusting never met a company with such disregard!!!
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Alan C
(@AlanChand) reported
@plonkymiff @virginmedia That’s awful customer service
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Ju Ju
(@juju_twittwat) reported
@virginmedia @MoneyTelegraph Its day8 with no virgin TV service, called again today, spoken to like crap. Still no resolution, still being fobbed off, still waiting. Why am I paying my bill? I should probably stop. Time to give @skytv a call would they value their customers more?
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Stephen james
(@Stephen06246960) reported
@virginmedia your thee worst company I have ever had the misfortune of dealing with useless does not cut the amount of advisors I've had to listen to giving me Bs about the service I received I've cancelled 9 months of utter hell @skytv @BT any chances you can provide service???