Virgin Media Outage Report in Ballyclare, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ballyclare, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballyclare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ballyclare, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Ballymena and Antrim.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
TV | |
| Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Total Blackout | |
| Belfast |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ballyclare, Northern Ireland
Latest outage, problems and issue reports in Ballyclare and nearby locations:
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Belfast B❄️❄️ks
(@BelfastBooks) reported
from
Belfast, Northern Ireland
Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.
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Johnny Hamilton
(@SwissKrono_JH) reported
from
Belfast, Northern Ireland
@virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.
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Belfast B❄️❄️ks
(@BelfastBooks) reported
from
Belfast, Northern Ireland
Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.
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Tom Rowntree-Finlay
(@Tom_R_Finlay) reported
from
Newtownabbey, Northern Ireland
Cannot believe how @virginmedia treat their elderly customers. 75 year old women completly let down Have taken her money and delivered no services for two months. Disgusting to leave her isolated with No Sevices and no communication.
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Jim Doran
(@jai_dee) reported
from
Belfast, Northern Ireland
@virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel
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WTF!
(@Garlic_Icon) reported
from
Antrim and Newtownabbey, Northern Ireland
@virginmedia No, I never thought I needed to, I thought the whole point was that's it's wireless broadband. Connecting something and getting a fast reading will make no difference to myself and my family as we struggle to stream or game on our wireless devices.
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Amanda Ferguson
(@AmandaFBelfast) reported
from
Belfast, Northern Ireland
@virginmedia Hi. It now 4 hours since I started trying to resolve your billing mistake using your WhatsApp messaging service. I have had to explain myself more than half a dozen times. Please check the details and resolve the matter asap. Thank you. Amanda
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Seán MacAoidh
(@SeanJPMcKee) reported
from
Belfast, Northern Ireland
@virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia @TaylorMod Yes we've checked, the world and its granny knows VM is down in Belfast but this has been since Monday now. Absolutely ridiculous. Cost me a fortune on data when I moved and VM kept getting the addres wrong, was well over a month without the service and this was 2 months ago.
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WTF!
(@Garlic_Icon) reported
from
Antrim and Newtownabbey, Northern Ireland
@virginmedia "aren't guaranteed?" They've been terrible from day one. After 6 months as a customer you clearly overpromise on your capabilities. My speeds at the moment are probably no better than dial up
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help
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Dermdog ☭
(@Dermo1888) reported
from
Belfast, Northern Ireland
@virginmedia I'm shocked how poor you treat your customers. I cancelled my service 10 days ago and somehow you talked me into staying... but then failed to live up to your promises again... I have cancelled today. Thank God for the 14 cooling off period. #Broadband #complaint
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia It may be an issue you're already aware of but it's going on for 3 days now and not even as much as an email to explain why.
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Nadean
(@nadean_ni) reported
from
Belfast, Northern Ireland
@virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?
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Dermdog ☭
(@Dermo1888) reported
from
Belfast, Northern Ireland
@virginmedia Never mind, send me my deadlock letter
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WTF!
(@Garlic_Icon) reported
from
Antrim and Newtownabbey, Northern Ireland
I see I'm not the only unsatisfied customer of @virginmedia out there. Twitter full of disgruntled customers who are effectively being defrauded paying for a service they don't get.
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Scott Dixon
(@ScottD_DJMS) reported
from
Belfast, Northern Ireland
@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
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Conor Huddleston
(@Hudd84) reported
from
Belfast, Northern Ireland
No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Ewers
(@MatthewEwers) reported
@virginmedia Does anyone there read the whole thread? I have an escalated IT ticket raised, a complaint which the "resolution" was a wifi booster to being unable to log into MyVM, now you want me to register for and post on a forum. How about it gets fixed? I've wasted hours on this already!
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Joe Field
(@jlukef69) reported
@virginmedia I’ve followed the Help guides and run a status check. I’ve tried a different phone all to no avail. The line isn’t working correctly.
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Ian Goddard
(@IanGoddard88) reported
@virginmedia And it seems that you don't track until I report it as down on your site, another sneaky tactic #virginmediascam #virginmedia
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Suki
(@SukiKaur17) reported
@virginmedia I've raised a complaint - detailed every issue I've had. Received a response today ignoring MY WHOLE COMPLAINT. Clearly you need better staff if they can't address each individual point. Do you have a complaints telephone number where I can speak to someone who's not useless?
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Stephen Pugh 🏴
(@SCFC_Pughy34) reported
@virginmedia They told me to wait and activate on my account page. Its been 13days and still says adding soon and when I click activate, it says there's an issue
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Adam Ceely
(@adamceely) reported
@virginmedia My mother and her neighbour lost TV and broadband service at 11am On Tuesday morning (22.11.22). I expect any compensation to be backdated to then - not when Virgin acknowledge the fault or has claimed to have fixed it (when indeed your engineers didn't).
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zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
@virginmedia It keeps going down I lucky if I can stay connected for a minute
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Tim
(@tim2infinity) reported
@virginmedia 10am would be great. Do I just login to Virgin?
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Antonia Maguire Natural Health
(@antoniamaguire) reported
@virginmedia I’d be happy to. i’ve been trying to cancel my account since early Sept. My contract ended in august. I’ve just finally now had 1 of my 3 complaints answered But I am still being charged for three months of virgin Internet which I haven’t used as I haven’t been plugged in.
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Sunny Jim
(@SunnyJi8608412) reported
@virginmedia It’s states you are not aware of any issues. But again last night our Wi-Fi dropped out