Virgin Media Outage Report in Ballymena, Northern Ireland
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The latest reports from users having issues in Ballymena come from postal codes BT47.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ballymena, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Antrim and Ballymena.
| City | Problem Type | Report Time |
|---|---|---|
 Antrim |
Internet | |
| Antrim |
||
| Ballymena |
TV | |
| Antrim |
Wi-fi | |
| Ballymena |
TV | |
| Ballymena |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia could do with hiring a load of people out of work to work from home. The call wait time is horrendous. About the 10th attempt to get a problem resolved...
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@onairwithgareth @virginmedia Seems to be network wide mate, stations VM business line keeps dropping too.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle D'israeli
(@MDisraeli) reported
@Lea_Plath @virginmedia It is mostly a data privacy issue, yes - under GDPR & the UK's data protection laws they need a lawful basis for processing and I have a right to restrict processing. Processing in this case being passing information to Yahoo search, and as that is based on Bing, on to Microsoft
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James Pilson-Wood
(@Daedalusx12) reported
@virginmedia why are you so god dam appalling. Not only are you wait times incredibly long, the service has been shocking I’ve been on the phone over 4.5 HOURS today alone and no less than 3 MANAGERS have hung up on me because they don’t want to deal with my complaint. Discussing
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TerraceFabulous
(@TerraceFabulous) reported
@virginmedia @KatharineMerry How can you be glad that she was able to talk to you. It’s basic customer care that a customer can contact you. With Virgin it’s nigh on impossible. Answered very quickly when I phoned the number to be a new customer though. Awful service.
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Tony Elvin
(@TonyElv) reported
@KatharineMerry @virginmedia The awful thing is that they are all awful. There’s no ‘good service’ option.
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Evonne O
(@limegreen83) reported
Due to @virginmedia being useless not sorting put the Wi-Fi where I am for the past 5 DAYS and not being able to do ANYTHING especially in a pandemic I am with this rubbish 4g phone signal from @ThreeUK . Tried to these people on one of my other Twitter account I had ENOUGH
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Gill Small
(@GillSmall3) reported
@KatharineMerry @virginmedia Is it ok to just cancel the DD and go ahead with another provider
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Laura Iveson
(@LauraOnABike) reported
@virginmedia But it’s only really the iPhone/iPad that I have issues with so how can I tell on my laptop? plus I don’t think your engineer left a cable
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Gill Small
(@GillSmall3) reported
@virginmedia Help trying to cancel made redundant can not afford especially for a service that is permently dropping out and going up in price. Nearly two hours on the phone passed around then cut off started all over again cut off again just want to lower bills PLEASE
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💫
(@XSTCAS94X) reported
@virginmedia how can I make a formal complaint? Can’t get through on any phone, live chat and it’s been days. Can’t even log in to my acc online as it says ‘oops you’ve caught us hard at work’ ...
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Mark Shannon
(@OminiElemental) reported
@virginmedia I have a fault complaint lodged since 09/12/2020 and have heard nothing as of yet. Do you lot just not give a toss about your customers? Should I be going to the ombudsman and lodging an official complaint with them?