Virgin Media Outage Report in Ballymena, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ballymena come from postal codes BT47.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ballymena, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Ballymena and Antrim.
| City | Problem Type | Report Time |
|---|---|---|
 Ballymena |
||
| Antrim |
Internet | |
| Antrim |
Internet | |
| Antrim |
TV | |
| Ballymena |
TV | |
| Antrim |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
When is @virginmedia going to be called to order by authorities. How is possible they get away with customers on hold for hours, broadband service levels vastly below power and to rub salt in, @virginmedia think it is acceptable to increase their fees? Enough is enough, @CISASUK!
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
@virginmedia Having spent nearly three hours tonight trying to speak with someone with no luck I would like to know how customers get in touch, how they can get a solid service and when @virginmedia will cop onto what is acceptable as a business provider?? 😡
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia The status page says everything is ok but when I phoned the advisor said there was a problem in the area.
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@onairwithgareth @virginmedia Seems to be network wide mate, stations VM business line keeps dropping too.
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia could do with hiring a load of people out of work to work from home. The call wait time is horrendous. About the 10th attempt to get a problem resolved...
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia any update on the cabinet outage in BT39?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sammy Milton
(@sammymilton123) reported
@virginmedia our internet is down in the E8 area - please can someone advise
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Tim Cummins
(@timmyscrawns) reported
@virginmedia Hi, we are having issues with our WIFI, I have tried writing through the live chat but have not got a response?
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Yep shows outrage and estimated fix time which varies then text and email to say fixed but still nothing had 15 messages to say fixed one a few seconds ago but it's not and still showing outrage on the app hard to check this when no services very disappointed with the service
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Ian Wilson ⭐BACK ON OUR PERCH 1️⃣9️⃣ ⭐
(@ianwlfc96) reported
@DavidWa98974961 Kind of haha I think it's a problem with the virgin box tbh as all other devices come up ok. Like I say I've swapped the leads from the other devices which work, used those leads from the Virgin box and still the same. I've got Virgin media coming out on Friday to look at the box
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Chelsea Marie MUA
(@Chel_Marie_MUA) reported
@virginmedia Yes both wired and wireless. Goes down nearly every day until I reboot the hub. It’s taking all my security cameras down for whole days as I’m out at work so can’t be home to reboot it.
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Danish Dynamite
(@2_dynamite) reported
@virginmedia Broadband has been down in ML2 area since last night. Not happy at all as I missed my football last night.
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Danish Dynamite
(@2_dynamite) reported
@virginmedia Status page says broadband is OK, but it's not. Checked all connections and they are all OK. Turned hub 4 of for 10 min and back on and it's still not working.
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Desi-Lad
(@Desi_Lad79) reported
@virginmedia @davidvikingflag The hub5 support is a joke, we not your Beta testers. We are paying customers. Its not difficult to get it right. Q- What does success look like? A- It takes a while for things to settle is not the correct answer.
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veronica vierin
(@vvero17) reported
@virginmedia Internet connection really flaky and no one is responding in the support chat #virginmedia #dublin
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.
(@LiamInTheSky) reported
@virginmedia I never got an option to insert a pin?