Virgin Media Outage Report in Ballymena, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ballymena come from postal codes BT47.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ballymena, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Ballymena and Antrim.
| City | Problem Type | Report Time |
|---|---|---|
 Ballymena |
||
| Antrim |
Internet | |
| Antrim |
Internet | |
| Antrim |
TV | |
| Ballymena |
TV | |
| Antrim |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
When is @virginmedia going to be called to order by authorities. How is possible they get away with customers on hold for hours, broadband service levels vastly below power and to rub salt in, @virginmedia think it is acceptable to increase their fees? Enough is enough, @CISASUK!
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia could do with hiring a load of people out of work to work from home. The call wait time is horrendous. About the 10th attempt to get a problem resolved...
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia The status page says everything is ok but when I phoned the advisor said there was a problem in the area.
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia any update on the cabinet outage in BT39?
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@onairwithgareth @virginmedia Seems to be network wide mate, stations VM business line keeps dropping too.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ɾìçհ 🏴
(@tuhtut) reported
@virginmedia Could someone please follow up on my email response to my ongoing complaint C-24112296. It has not been resolved and needs urgent attention before any further money is taken illegitimately from my account.
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oblong
(@bazbazzler) reported
@virginmedia Im not frustrated I'm livid. 0900 today. Your checker says no issues and I've got a message blocking the football. Its like living in the stone age. I want data from you not lies. #virginmediagaslighting
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Joanne Nolan
(@joanneweave) reported
@virginmedia I recently received a new sim. I am struggling to keep my number as advised on your website as transferring from 48 network. Cannot get to speak to anyone. Think the issue is 48 bill pay account number?? Please advise.
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Lodge Cafe
(@LodgeCafe1) reported
Having been vocal on here about @Virginmedia's atrocious and indifferent attitude towards its customers and lack of service, I have been approached to build/support a media campaign to expose VM's behaviour - local and national media are interested! @rob__orr @KatyLiddellO2
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Max🏴🐢
(@maxlufc5) reported
HATE watching on iPlayer but my virgin media box is broken in my bedroom 🫤
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Donella Hignett
(@DonellaHignett) reported
@virginmedia It’s already been reported, so an issue has already been raised. It seems loads of your customers are having the same issue! If it’s not fixed asap then I’ll be expecting a £10.99 refund each month on my bill and I’ll pay for Netflix myself.
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Sarah Chadwick 💙
(@SarahChadwick4) reported
Is there anyway of getting these Internet problems sorted @virginmedia we have had nothing but problems with intermittent connection since we joined you a few months ago. had an engineer out and he did some things with the hub and it was OK for a few weeks then dropping again!
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ع غ
(@IbnA7mad_) reported
Ever since ive moved houses @virginmedia has been terrible.
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Mel Scrutton
(@MelScrutton) reported
@virginmedia How can I book an engineer visit through this route? It looks like a help forum which isn't what I need, I need an engineer to actually turn up unlike the previous 2 times we've tried this?
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Donella Hignett
(@DonellaHignett) reported
@virginmedia No I don’t think it is. I still need to redeem the 02 extra to give us 6mnths free Disney plus, but guess I won’t be able to add it to the virgin box then. Any idea what the issue with Netflix is?