Virgin Media Outage Report in Ballymena, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ballymena, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Antrim and Ballymena.
| City | Problem Type | Report Time |
|---|---|---|
 Antrim |
Wi-fi | |
| Ballymena |
Internet | |
| Antrim |
Total Blackout | |
| Antrim |
Internet | |
| Ballymena |
Internet | |
| Ballymena |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@onairwithgareth @virginmedia Seems to be network wide mate, stations VM business line keeps dropping too.
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia could do with hiring a load of people out of work to work from home. The call wait time is horrendous. About the 10th attempt to get a problem resolved...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Crowther
(@SCcrowther) reported
from
Camden Town, England
@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
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Kia
(@Kia94307948) reported
@virginmedia I have had no broadband now for *197 days* since I reported outage on 10/3/21. I have been promised 11 dates for the engineering work to fix the problem, most recently yesterday 21/9. Yesterday was *yet another no-show*. I am living Groundhog Day - please contact me
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Kia
(@Kia94307948) reported
@virginmedia John, I've tried raising formal complaints. Three times. Two of those complaints were closed as "resolved" without anyone contacting me. One time the "resolved" message even told me falsely that I had service again! As far as I know, the third has also been quietly closed.
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Scott Ebsworth
(@edawg209) reported
@virginmedia Have tried to complain but no one really wants to hear it. The poor customer service I have received I feel is bigger than the technical issue. I have tried to speak to someone who wants to take my feedback seriously but they apparently do not exist at virgin.
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Kia
(@Kia94307948) reported
@virginmedia John, I've tried raising formal complaints. Three times. Two of those complaints were closed as "resolved" without anyone contacting me. One time the "resolved" message even told me falsely that I had service again! As far as I know, the third has also been quietly closed.
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Ben
(@redhot_79) reported
@virginmedia please help thanks
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Simon Morris
(@MoaningMozza) reported
@virginmedia Thanks, with respect, I did that six months ago. Nobody helped, in fact the comments on the forum largely indicated that many others were having the same problem, and VM did not assist!
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Paul Walters
(@PaulWal51946585) reported
@virginmedia whatever you have been doing to my router bloody well stop it!!! Not one of my extenders and as consequence my Alexa devices is working properly, i even have problems connecting my iPad to the 5G network sat 2meters away. 1.
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🅿️LONKS
(@plonkymiff) reported
@jhrot @virginmedia Not sure what the justification is either. We would gladly have transferred it to our new house but its them who are unable to provide the service, so out of our control, yet we have to pay. Just doesn’t make sense.
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Kia
(@Kia94307948) reported
@virginmedia I'm stating all of this publicly because there absolutely must be some way of VM giving my case more priority. I've raised three formal complaints with you during this time, but that hasn't done anything either. After 6.5 months, I just want my broadband service back please.