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Virgin Media outages and service status in Donaghadee, Northern Ireland

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  • Virgin Media generated 0 outage signals in the last 24 hours around Donaghadee, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Donaghadee, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Donaghadee, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Virgin Media Issues Reports Near Donaghadee, Northern Ireland

Latest outage, problems and issue reports in Donaghadee and nearby locations:

  • Andy_Wilson1
    Andrew Wilson (@Andy_Wilson1) reported from Carrickfergus, Northern Ireland

    @virginmedia can I Direct Message you about an issue?

  • DJReeceRodgers
    Reeko (@DJReeceRodgers) reported from Bangor, Northern Ireland

    @virginmedia Hi, 3 onto the WiFi and 1 wired. No problem with the wired connection. Thanks

  • stuartwfrobbins
    Stuski (@stuartwfrobbins) reported from Bangor, Northern Ireland

    @virginmedia Hello, Broadband service isn’t currently down, postcode BT20 4NS, I have rebooted router, and tried to call, but it says offices are closed. Please investigate/ fix.

  • GeorgeCowan
    Britishgamerni (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @virginmedia It's down again

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @virginmedia They already have and said they can’t offer the service but they still want me to pay saying I moved into a non virgin area but it is a virgin area and the clause says if you can’t provide the service in an area I don’t pay the cancellation fee which I think this is covered by

  • itconor
    itconor (@itconor) reported from Comber, Northern Ireland

    @seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode

  • johnpbell
    John Bell (@johnpbell) reported from Bangor, Northern Ireland

    .@virginmedia I’ve been waiting for 40 mins and counting. At no point am I told what place I am in the queue nor expected waiting times. Very poor. Can you please arrange a call back as I’m not prepared to wait those sort of times again with no idea of how long it’s likely to be.

  • lynnnnseyj
    Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland

    @virginmedia I'm not a customer thank God. The complaint was with your construction teams obviously completing half arsed work.

  • florence3810
    florence mitchell (@florence3810) reported from Bangor, Northern Ireland

    Been holding important meetings from home using Virgin as my provider. I did 5 last week, one each day lasting all day. Each day the internet went down for a variety of times. I can’t get in touch with Virgin - I waited 50 minutes on the phone to have my call dropped @virginmedia

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @virginmedia Yes it just wasn’t laid in front of our apartments they went around instead so they can’t be connected to the virgin line and they want me to pay for moving to a non virgin area when it clearly is if the entire street has the line down bar this small section

  • IanRobinson
    Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    Is anyone else having issues on Virgin Media broadband. Some sites not browsable. Dropbox sync not working. They are all okay when I drop to 4G via iPhone.

  • GeorgeCowan
    Britishgamerni (@GeorgeCowan) reported from Newtownards, Northern Ireland

    Streams over early Virgin media just went down no internet

  • BarfootPet
    Pete Barfoot (@BarfootPet) reported from Dundonald, Northern Ireland

    @virginmedia 1/2 I've tried contacting you via letter sent 17/06/2020 to give 30 days notice of cancellation of contract, online complaints service 14/07/2020 to complain after no response to letter of 17/06/2020, still no response and today via chat to further complain

  • MarkMcL60727750
    Mark McLaughlin (@MarkMcL60727750) reported from Bangor, Northern Ireland

    @virginmedia I am not happy with my Internet speeds. I have been a virgin customer for 3 years and have been told that I apparently have too many devices connected which I have never heard of with any previous provider. I have 100mbps and have had nothing but slow lagging stream

  • EnthusiastLeeds
    The Leeds Enthusiast (@EnthusiastLeeds) reported from Bangor, Northern Ireland

    @virginmedia Have broadband/@Tv issues CS9004 connection problem. Chat function won't take any more messges

  • lynnnnseyj
    Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland

    @virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @virginmedia @Fan_LondonSW Could she ring and cancel mine then as I can’t even get a hold of yous to do it myself

  • lynnnnseyj
    Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland

    @virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!

  • rossthomaskane
    Ross kane. (@rossthomaskane) reported from Bangor, Northern Ireland

    @virginmedia the wifi connection in our home has been terrible the last few months. Anytime my mum calls she gets frustrated because she doesn’t understand the questions, but she is the only person staff will talk to as she is the account holder. Any suggestions??

  • aarongreenaway7
    Aaron Greenaway (@aarongreenaway7) reported from Bangor, Northern Ireland

    @virginmedia Still not working. Getting the error code on sky sports

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WraggyTheGamer
    ¯\_(ツ)_/¯ (@WraggyTheGamer) reported

    @virginmedia reliability has dramatically dropped recently. In the 8 years of being with them we have never had any outages at all, However, the last 3 month, it's pretty much going down every single day I think I need to look at other internet providers

  • PaulFJonescom
    Paul Jones (@PaulFJonescom) reported

    @virginmedia are totally incompetent. Cancelled my service. Was told I will get a final bill and can ignore my current bill. Now have final bill and have a late payment charge for previous bill added. Cant get through on phone lines. Be wary when cancelling your services people!

  • sjk2099
    si (@sjk2099) reported

    @virginmedia my internet suddenly stopped working in the middle of the night, I've tried to scan the password to reconnect but that's not working. I've unplugged the router and that didn't work either. Any suggestions?

  • aspoone2
    Adam Spooner (@aspoone2) reported

    @virginmedia what an awful service New customer and already regretting it Along pops engineer 1 on 22nd to install the service Oh can't do that mate, we need to call out the street team, they will be there Wednesday

  • NothingLane
    Richard Bignell (@NothingLane) reported

    @trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @virginmedia why do you always say send us a direct message so you can help and then don’t read the message?

  • CleanzineEditor
    Jan Hobbs (@CleanzineEditor) reported

    @virginmedia I've just sent a message & X told me there was a problem & my message would be saved. I'm hoping you receive it soon.

  • Lotharemas
    Lotharemas (@Lotharemas) reported

    @virginmedia So how do i go about reporting an SNR upstream Area fault now? the forums have been shut down which always handled it before but now ive been stuck with this causing packet loss since early June.

  • BigBadWolf137
    🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿Big Bad Wolf🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BigBadWolf137) reported

    @trapdoor456 @virginmedia I tried, after 3 months of bullshit, it was brought into my house behind my fryer as this was and i quote ' the only place it can go' They may have sorted themselves out by now but I have heard mixed reviews so make sure to have the option to cancel

  • AgnstModFball
    Frank Talking 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AgnstModFball) reported

    @Hughesy_B @virginmedia Worst company in the UK