Virgin Media

Virgin Media Outage Report in Donaghadee, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Donaghadee, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Donaghadee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Donaghadee, Northern Ireland 06/07/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Donaghadee, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Bangor and Newtownards.

Loading map, please wait...
City Problem Type Report Time
United KingdomBangor TV
United KingdomNewtownards E-mail
United KingdomCarrickfergus Internet
United KingdomCarrickfergus TV
United KingdomCarrickfergus TV
United KingdomCarrickfergus Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Donaghadee, Northern Ireland

Latest outage, problems and issue reports in Donaghadee and nearby locations:

  • mrssbarnard SuzieWuzie (@mrssbarnard) reported from Cultra, Northern Ireland

    @CatrionaKing1 @virginmedia I'm a total tech idiot 🙈 It's a huge part of the reason companies like Virgin can take advantage

  • jmpfe Mark Prentice 💙 (@jmpfe) reported from Donaghadee, Northern Ireland

    @virginmedia Any further issues? Broadband not working again from 5:00pm in BT21

  • DianePetherick Diane Holt (@DianePetherick) reported from Newtownards, Northern Ireland

    @virginmedia my home phone is constantly not working, causing distress to my elderly mum. Trying to ring your 'helpline" today the recorded message is unintelligible. Any chance of help here?

  • EnthusiastLeeds The Leeds Enthusiast (@EnthusiastLeeds) reported from Bangor, Northern Ireland

    @virginmedia Have broadband/@Tv issues CS9004 connection problem. Chat function won't take any more messges

  • MarkMcL60727750 Mark McLaughlin (@MarkMcL60727750) reported from Bangor, Northern Ireland

    @virginmedia I am not happy with my Internet speeds. I have been a virgin customer for 3 years and have been told that I apparently have too many devices connected which I have never heard of with any previous provider. I have 100mbps and have had nothing but slow lagging stream

  • jerrylangradio Jerry Lang (@jerrylangradio) reported from Holywood, Northern Ireland

    Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia

  • Gregport1Mc Micheal McGrath (@Gregport1Mc) reported from Donaghadee, Northern Ireland

    @virginmedia Recently got fibre installed but need some boosters to improve signal - please advise how to proceed

  • johnpbell John Bell (@johnpbell) reported from Bangor, Northern Ireland

    @virginmedia Broadband is very temperamental. I’ve tried all the suggestions, reset the hub etc. It fixes the issue temporarily but seems to often revert to very poor speeds. Hub 3. Sometimes speeds show as fine, but on all devices the speed is poor.

  • johnpbell John Bell (@johnpbell) reported from Bangor, Northern Ireland

    .@virginmedia I’ve been waiting for 40 mins and counting. At no point am I told what place I am in the queue nor expected waiting times. Very poor. Can you please arrange a call back as I’m not prepared to wait those sort of times again with no idea of how long it’s likely to be.

  • MarkMcL60727750 Mark McLaughlin (@MarkMcL60727750) reported from Bangor, Northern Ireland

    @virginmedia can you tell me how to send back your NOT so super intelligent WiFi booster. It's crap, does not work and ever since we used it we keep getting kicked off wifi, both me and my partner. Internet speeds are worse on some devices.

  • lynnnnseyj Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland

    @virginmedia I'm not a customer thank God. The complaint was with your construction teams obviously completing half arsed work.

  • lynnnnseyj Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland

    @virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.

  • lynnnnseyj Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland

    @virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!

  • stuartwfrobbins Stuski (@stuartwfrobbins) reported from Bangor, Northern Ireland

    @virginmedia Hello, Broadband service isn’t currently down, postcode BT20 4NS, I have rebooted router, and tried to call, but it says offices are closed. Please investigate/ fix.

  • rossthomaskane Ross kane. (@rossthomaskane) reported from Bangor, Northern Ireland

    @virginmedia the wifi connection in our home has been terrible the last few months. Anytime my mum calls she gets frustrated because she doesn’t understand the questions, but she is the only person staff will talk to as she is the account holder. Any suggestions??

  • EitherWalnut Lauren 🐝 (@EitherWalnut) reported from Comber, Northern Ireland

    Assignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭

  • leighcampbellco Leigh Campbell (@leighcampbellco) reported from Bangor, Northern Ireland

    @virginmedia I’ve been trying to get a pac code from you for days . And at every turn I can’t , always a problem , technical issues , tried messaging , texting everything. . Tried Contacting the centre and many closed but I can’t wait 45 minutes To speak to someone ..

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    Is anyone else having issues on Virgin Media broadband. Some sites not browsable. Dropbox sync not working. They are all okay when I drop to 4G via iPhone.

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @virginmedia They already have and said they can’t offer the service but they still want me to pay saying I moved into a non virgin area but it is a virgin area and the clause says if you can’t provide the service in an area I don’t pay the cancellation fee which I think this is covered by

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @virginmedia Yes it just wasn’t laid in front of our apartments they went around instead so they can’t be connected to the virgin line and they want me to pay for moving to a non virgin area when it clearly is if the entire street has the line down bar this small section

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hari_lhk hari krishnan (@hari_lhk) reported

    @virginmedia @SkyUK Finally @SkyUK was able to solve my problem as committed . Thanks

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...

  • anne8622 Jo (@anne8622) reported

    @virginmedia hi you have already done my switch service from @SkyHelpTeam however my box hasn’t arrived I have now got no broadband and it’s essential

  • Tigerdecor TBONETONE (@Tigerdecor) reported

    @virginmedia had about a month's worth of decent internet when we signed up with you then since, it's been intermittent ****, we had someone out to change cables,hub, and connectors in the hub on the street and after about 2 weeks of decent internet, were back to intermittent

  • jazzyjeff10 Jeff Gilmore (@jazzyjeff10) reported

    @virginmedia So I take it the service engineers are off for the weekend and bank holiday. Really says what Virgin Media think of their customers. No TV services for a week and not even an explanation of what the problem is.

  • PLenus42458532 P. Lenus (@PLenus42458532) reported

    @virginmedia what ******** are you guys doing now , this is the 4th time . can you guys please stop ripping people off and fix your **** ? i have 3 technicians come over so far & nothing gets fixed . all you guys do is delay it so that you can STEAL another months pay .

  • hryevans Harry Evans (@hryevans) reported

    @virginmedia any idea when my internet will be back up and running. It’s been down for around 28 hours now

  • jot_shoker Jot Shoker (@jot_shoker) reported from West Bromwich, England

    I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated