Virgin Media Outage Report in Donaghadee, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Donaghadee, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Donaghadee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Donaghadee, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Newtownards and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownards |
||
| Carrickfergus |
Internet | |
| Carrickfergus |
TV | |
| Carrickfergus |
TV | |
| Carrickfergus |
Internet | |
| Carrickfergus |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Donaghadee, Northern Ireland
Latest outage, problems and issue reports in Donaghadee and nearby locations:
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John Bell
(@johnpbell) reported
from
Bangor, Northern Ireland
.@virginmedia I’ve been waiting for 40 mins and counting. At no point am I told what place I am in the queue nor expected waiting times. Very poor. Can you please arrange a call back as I’m not prepared to wait those sort of times again with no idea of how long it’s likely to be.
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Mark McLaughlin
(@MarkMcL60727750) reported
from
Bangor, Northern Ireland
@virginmedia can you tell me how to send back your NOT so super intelligent WiFi booster. It's crap, does not work and ever since we used it we keep getting kicked off wifi, both me and my partner. Internet speeds are worse on some devices.
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
Is anyone else having issues on Virgin Media broadband. Some sites not browsable. Dropbox sync not working. They are all okay when I drop to 4G via iPhone.
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Stuski
(@stuartwfrobbins) reported
from
Bangor, Northern Ireland
@virginmedia Hello, Broadband service isn’t currently down, postcode BT20 4NS, I have rebooted router, and tried to call, but it says offices are closed. Please investigate/ fix.
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@virginmedia @Fan_LondonSW Could she ring and cancel mine then as I can’t even get a hold of yous to do it myself
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@seatzie I pay 60 for 350meg down 35 up on @virginmedia BT for 60 offer 1gbps down and 110mbps up with ipv6
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John Bell
(@johnpbell) reported
from
Bangor, Northern Ireland
@virginmedia Broadband is very temperamental. I’ve tried all the suggestions, reset the hub etc. It fixes the issue temporarily but seems to often revert to very poor speeds. Hub 3. Sometimes speeds show as fine, but on all devices the speed is poor.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Leigh Campbell
(@leighcampbellco) reported
from
Bangor, Northern Ireland
@virginmedia I’ve been trying to get a pac code from you for days . And at every turn I can’t , always a problem , technical issues , tried messaging , texting everything. . Tried Contacting the centre and many closed but I can’t wait 45 minutes To speak to someone ..
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Pete Barfoot
(@BarfootPet) reported
from
Dundonald, Northern Ireland
@virginmedia 1/2 I've tried contacting you via letter sent 17/06/2020 to give 30 days notice of cancellation of contract, online complaints service 14/07/2020 to complain after no response to letter of 17/06/2020, still no response and today via chat to further complain
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Lauren 🐝
(@EitherWalnut) reported
from
Comber, Northern Ireland
Assignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@virginmedia Yes it just wasn’t laid in front of our apartments they went around instead so they can’t be connected to the virgin line and they want me to pay for moving to a non virgin area when it clearly is if the entire street has the line down bar this small section
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@uc_stan @virginmedia Can’t get a hold of them to cancel the fee tho they said it’s a non virgin area but they have it at every house on the street then it just ends at our apartments and starts again next house up like they went around the apartments purposely so it’s in the t&cs that’s their fault
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia I'm not a customer thank God. The complaint was with your construction teams obviously completing half arsed work.
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Ross kane.
(@rossthomaskane) reported
from
Bangor, Northern Ireland
@virginmedia the wifi connection in our home has been terrible the last few months. Anytime my mum calls she gets frustrated because she doesn’t understand the questions, but she is the only person staff will talk to as she is the account holder. Any suggestions??
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@virginmedia They already have and said they can’t offer the service but they still want me to pay saying I moved into a non virgin area but it is a virgin area and the clause says if you can’t provide the service in an area I don’t pay the cancellation fee which I think this is covered by
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@virginmedia hi I’m about to move to a new apartment but it appears the apartments aren’t connected to virgin and can’t have it installed what can I do if I’m not able to bring virgin with me can I cancel?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ant
(@Ant_F1_Fan) reported
@dawson8r @sniffpetrol @virginmedia Forget phoning in, I once waited a day just for a WhatsApp chat agent! The people manning live chat, after you get through the bots, seem barely any better & way too scripted. Their CS was a bit hit & miss, but post-Covid it’s nosedived, don’t even mention the awful website…
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Simon Manning
(@SiManM20) reported
Hey @virginmedia what do the flashing blue lights on your Hub4 mean pls? Tried rebooting but no joy… seems I have a full on outage. Will this be resolved by the morning?
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Eddy Ventolera
(@atm0spheric) reported
@SariellaForever if your internet comes from @virginmedia and their line is down they will struggle with a virtual meeting.
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Gurvinder Randhawa
(@Guvi_Singh1) reported
@virginmedia so annoyed tonight the service is down in my area so i have to wait till 12:50am for my internet to come back online? Last week i let it slide that my connection cut off everynight at 12am for 4 consecutive nights but this has completely ruined another evening!!!!
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WorldWideChels
(@WorldWideCheIs) reported
Fair play to @EE working on the Internet issue in my area, they've compensated me like a great company. However, @virginmedia are delaying the problems/changing the date, told me 3 times managers will call me and they haven't, its been 4 days Went from 1st Jul to now 4th to fix
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Ry Williams
(@_r_williams_) reported
@virginmedia Yes and yes. It’s been over 2 weeks, speeds are awful, seems capped
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Noon
(@Noonkemp) reported
@DangleSpanners @virginmedia I changed to vodaphone, never stay with the same company for longer than your contract - move on as they don’t value customers
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Helal Ahmed
(@HelalAhmed16) reported
@WorldWideCheIs @EE @virginmedia Bro I had similar issues with virgin. Took 3 week's for an engineer. Only good thing I'd they weren't charging me for that period
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WorldWideChels
(@WorldWideCheIs) reported
Many Chelsea fans asking me when’s the next livestream on my channel, Virgin Media changed the date from 1st July to now 4th to fix but don’t worry I’m coming up with alternatives soon... takes 75 minutes to upload a video, I pay over £80 a month for this speed! Argh!!
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gOsIe RiBsOn 🦁
(@GosieRibson) reported
@virginmedia have been trying to move our plan to our new flat for the last two months and still nothing (can’t get anywhere by calling regularly) - please can someone help