Virgin Media outages and service status in Donaghadee, Northern Ireland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Donaghadee, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Donaghadee, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Donaghadee, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Virgin Media Issues Reports Near Donaghadee, Northern Ireland
Latest outage, problems and issue reports in Donaghadee and nearby locations:
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Ellen (@essv28) reported from Dundonald, Northern Ireland@virginmedia answer your phones please... my vulnerable parents want to cancel their sports channel as you can imagine £££s are tight now but they can’t get through... please advise
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Ross kane. (@rossthomaskane) reported from Bangor, Northern Ireland@virginmedia the wifi connection in our home has been terrible the last few months. Anytime my mum calls she gets frustrated because she doesn’t understand the questions, but she is the only person staff will talk to as she is the account holder. Any suggestions??
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itconor (@itconor) reported from Comber, Northern Ireland@seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode
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Sheila🖤❤ (@sheilaloughlin_) reported from Carrickfergus, Northern Ireland@Mcgoo1978 @virginmedia I dont have it but my sis and friends is down🙈
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SuzieWuzie (@mrssbarnard) reported from Cultra, Northern Ireland@CatrionaKing1 @virginmedia I'm a total tech idiot 🙈 It's a huge part of the reason companies like Virgin can take advantage
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itconor (@itconor) reported from Comber, Northern Ireland@seatzie I pay 60 for 350meg down 35 up on @virginmedia BT for 60 offer 1gbps down and 110mbps up with ipv6
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Andrew Wilson (@Andy_Wilson1) reported from Carrickfergus, Northern Ireland@virginmedia can I Direct Message you about an issue?
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Mark McLaughlin (@MarkMcL60727750) reported from Bangor, Northern Ireland@virginmedia I am not happy with my Internet speeds. I have been a virgin customer for 3 years and have been told that I apparently have too many devices connected which I have never heard of with any previous provider. I have 100mbps and have had nothing but slow lagging stream
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shannon (@shannonruddock_) reported from Carrickfergus, Northern IrelandBen tried contacting @virginmedia because someone has ****** up our account during our house move. He was ignored and could hear the girl typing in the background. He tried saying hello repetitively but no one responded. Not acceptable to treat your customers this way!!!!
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Mark McLaughlin (@MarkMcL60727750) reported from Bangor, Northern Ireland@virginmedia can you tell me how to send back your NOT so super intelligent WiFi booster. It's crap, does not work and ever since we used it we keep getting kicked off wifi, both me and my partner. Internet speeds are worse on some devices.
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Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland@virginmedia I'm not a customer thank God. The complaint was with your construction teams obviously completing half arsed work.
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John Bell (@johnpbell) reported from Bangor, Northern Ireland.@virginmedia I’ve been waiting for 40 mins and counting. At no point am I told what place I am in the queue nor expected waiting times. Very poor. Can you please arrange a call back as I’m not prepared to wait those sort of times again with no idea of how long it’s likely to be.
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Britishgamerni (@GeorgeCowan) reported from Newtownards, Northern Ireland@virginmedia It's down again
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Diane Holt (@DianePetherick) reported from Newtownards, Northern Ireland@virginmedia my home phone is constantly not working, causing distress to my elderly mum. Trying to ring your 'helpline" today the recorded message is unintelligible. Any chance of help here?
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Reeko (@DJReeceRodgers) reported from Bangor, Northern Ireland@virginmedia Hi, 3 onto the WiFi and 1 wired. No problem with the wired connection. Thanks
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Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland@virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.
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itconor (@itconor) reported from Comber, Northern Ireland@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@virginmedia @Fan_LondonSW Could she ring and cancel mine then as I can’t even get a hold of yous to do it myself
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Lauren 🐝 (@EitherWalnut) reported from Comber, Northern IrelandAssignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭
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Ian Robinson (@IanRobinson) reported from Stormont, Northern IrelandIs anyone else having issues on Virgin Media broadband. Some sites not browsable. Dropbox sync not working. They are all okay when I drop to 4G via iPhone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke (@LUKEQPR94) reportedHas Virgin Media gone down?
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tim.. (@timmorr17294439) reported@GreyBlackstone @virginmedia mine went down 350 mb didn't have to ask got email followed link boom cheaper deal ..
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dragons are cool (@motherpeacher) reported@virginmedia why is ur customer service so bad, I've been on the line for an hour and nobody bothers to answer, typical really, u take our money and provide terrible service!!!
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Scott (@scottowen81) reported@sharonmariahall @virginmedia Never had an issue with them
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Ⓖⓐⓩⓩⓔⓡ Ⓗⓐⓡⓥⓔⓡⓢⓞⓝ (@fangaztic2) reported from Gosport District, England@frecklesB13 @wullybh88y @virginmedia If you have paid for the service but not getting it's an offcom matter as they failing in their contract
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Ian (@Jd95975184) reported@misselledee @virginmedia If virgin cant provide you service from 30 days of you reporting the fault you can leave for nothing, they are very incompetent when dealing with customers, deal with one agent who promises to sort it, never does, you phone back then its a different agent and you start all over
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Stewart Hawtin (@HawtinStewart) reported@virginmedia I’ve DM 2 hours ago. Nothing. I’ve rung your number. Waited 30 minutes. And then again. Nothing. What kind of service is this? How do you speak to a human?
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Alloqui Strix (@AlloquiStrix) reported@virginmedia and another update just received saying it will be fixed today. Honestly, make your mind up. The BB service is excellent when it works. When it doesn't you guys seem to take a trip to the local brewery and drink lemonde!
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Elise (@elise_john85) reportedMy internet connection is through @virginmedia and has never been an issue before the merger
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Sharon Hall (@sharonmariahall) reported@virginmedia @El_Lloydie Dont bother. You wont get any satisfaction. I sent a webform complaint in 27 march and an email to the CEO last weekend. Still waiting for a response