Virgin Media outages and service status in Donaghadee, Northern Ireland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Donaghadee, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 3, 6:40 PM GMT+1.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Donaghadee, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Donaghadee, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Donaghadee, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Bangor
|
Internet | 2 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Donaghadee, Northern Ireland
Latest outage, problems and issue reports in Donaghadee and nearby locations:
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itconor (@itconor) reported from Comber, Northern Ireland@seatzie I pay 60 for 350meg down 35 up on @virginmedia BT for 60 offer 1gbps down and 110mbps up with ipv6
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Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland@virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!
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Lauren 🐝 (@EitherWalnut) reported from Comber, Northern IrelandAssignment due in by midnight. Go to upload. @virginmedia goes down at 23:46. #FML 😭
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Micheal McGrath (@Gregport1Mc) reported from Donaghadee, Northern Ireland@virginmedia Recently got fibre installed but need some boosters to improve signal - please advise how to proceed
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@uc_stan @virginmedia Can’t get a hold of them to cancel the fee tho they said it’s a non virgin area but they have it at every house on the street then it just ends at our apartments and starts again next house up like they went around the apartments purposely so it’s in the t&cs that’s their fault
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Sheila🖤❤ (@sheilaloughlin_) reported from Carrickfergus, Northern Ireland@Mcgoo1978 @virginmedia I dont have it but my sis and friends is down🙈
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@virginmedia hi I’m about to move to a new apartment but it appears the apartments aren’t connected to virgin and can’t have it installed what can I do if I’m not able to bring virgin with me can I cancel?
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@virginmedia @Fan_LondonSW Could she ring and cancel mine then as I can’t even get a hold of yous to do it myself
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shannon (@shannonruddock_) reported from Carrickfergus, Northern IrelandBen tried contacting @virginmedia because someone has ****** up our account during our house move. He was ignored and could hear the girl typing in the background. He tried saying hello repetitively but no one responded. Not acceptable to treat your customers this way!!!!
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itconor (@itconor) reported from Comber, Northern Ireland@seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode
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The Leeds Enthusiast (@EnthusiastLeeds) reported from Bangor, Northern Ireland@virginmedia Have broadband/@Tv issues CS9004 connection problem. Chat function won't take any more messges
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Britishgamerni (@GeorgeCowan) reported from Newtownards, Northern IrelandStreams over early Virgin media just went down no internet
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Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland@virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.
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Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland@virginmedia I'm not a customer thank God. The complaint was with your construction teams obviously completing half arsed work.
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@virginmedia They already have and said they can’t offer the service but they still want me to pay saying I moved into a non virgin area but it is a virgin area and the clause says if you can’t provide the service in an area I don’t pay the cancellation fee which I think this is covered by
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Andrew Wilson (@Andy_Wilson1) reported from Carrickfergus, Northern Ireland@virginmedia can I Direct Message you about an issue?
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@virginmedia Yes it just wasn’t laid in front of our apartments they went around instead so they can’t be connected to the virgin line and they want me to pay for moving to a non virgin area when it clearly is if the entire street has the line down bar this small section
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itconor (@itconor) reported from Comber, Northern Ireland@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Ross kane. (@rossthomaskane) reported from Bangor, Northern Ireland@virginmedia the wifi connection in our home has been terrible the last few months. Anytime my mum calls she gets frustrated because she doesn’t understand the questions, but she is the only person staff will talk to as she is the account holder. Any suggestions??
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Ellen (@essv28) reported from Dundonald, Northern Ireland@virginmedia answer your phones please... my vulnerable parents want to cancel their sports channel as you can imagine £££s are tight now but they can’t get through... please advise
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dippy | Brig Content Creator (@Itsdippylive) reportedVirgin Media broke their agreement, then breached the formal complaint resolution about it within 6 days. Their own staff told me the complaints process has "limitations" and to take it to social media. So here we are 🧵
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BZSM1TH (@BazingaSmth) reported@virginmedia Any problems with voice service ? My TV remote is no longer recognising voice commands. Remote is working and I rebooted box. Just get spinning "listening" icon
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AKW (@EdenPrime88) reported@virginmedia could you please reply to a complaint submitted for account 141321301 Area 02. The situation has gotten absolutely ridiculous
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David kirk (@Selhurst1905) reported@virginmedia new customer not been able to log into app for over 2 weeks. Customer services absolutely shocking. Please get in contact to sort otherwise I will have to resort to other methods
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G.Scotland 🏴 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported@virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail
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Carol-Ann Sihra (@Csihra) reported@virginmedia Open a complaint which doesn’t get replied too. Phone calls promising a follow up call which doesn’t happen. Terrible customer service
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billy (@bingpoten) reported@virginmedia be nice if my internet didnt keep going down ever since you put my price up to £70 a month
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rssconsultant (@rssconsultant) reported@virginmedia your customer service agents on chat are utter crap. Taking 5 mins to reply to every response. Incompetent!
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Dippy | Brig Content Creator (@Itsdippylive) reportedIn the same 28 April email, Virgin Media wrote: "a dedicated chat-based support route for customers with reasonable adjustments is needed... an area where we must improve." They wrote that 6 days ago. Today the next cycle broke.
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Brendan (@sabrevan) reported@virginmedia - no broadband since Wednesday night. I managed to speak to a person at your help centre. They told me there was there is no service! Wow. When asked what the cause of the problem was, I was told that the engineers were looking into it. What is causing the issue?