Virgin Media Outage Report in Donaghadee, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Donaghadee, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Donaghadee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Donaghadee, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Carrickfergus |
Internet | |
| Carrickfergus |
Internet | |
| Carrickfergus |
Internet | |
| Newtownards |
Internet | |
| Carrickfergus |
TV | |
| Carrickfergus |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Donaghadee, Northern Ireland
Latest outage, problems and issue reports in Donaghadee and nearby locations:
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Pete Barfoot
(@BarfootPet) reported
from
Dundonald, Northern Ireland
@virginmedia 1/2 I've tried contacting you via letter sent 17/06/2020 to give 30 days notice of cancellation of contract, online complaints service 14/07/2020 to complain after no response to letter of 17/06/2020, still no response and today via chat to further complain
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Aaron Greenaway
(@aarongreenaway7) reported
from
Bangor, Northern Ireland
@virginmedia Still not working. Getting the error code on sky sports
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Britishgamerni
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@virginmedia It was last night it didn't say there was any issues however the checker wasn't loading when the issue was happening and a friend in another town had the same issue was wifi for me all for them affected
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Britishgamerni
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@virginmedia It's down again
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Lauren 🐝
(@EitherWalnut) reported
from
Comber, Northern Ireland
@virginmedia I know you are there - you've been replying to other people here on twitter. I've been waiting two and a half hours to be answered now because I can't do anything online. Is this really considered an acceptable level of customer service?
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@virginmedia @Fan_LondonSW Could she ring and cancel mine then as I can’t even get a hold of yous to do it myself
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@virginmedia hi I’m about to move to a new apartment but it appears the apartments aren’t connected to virgin and can’t have it installed what can I do if I’m not able to bring virgin with me can I cancel?
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@seatzie I pay 60 for 350meg down 35 up on @virginmedia BT for 60 offer 1gbps down and 110mbps up with ipv6
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Ellen
(@essv28) reported
from
Dundonald, Northern Ireland
@virginmedia answer your phones please... my vulnerable parents want to cancel their sports channel as you can imagine £££s are tight now but they can’t get through... please advise
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Reeko
(@DJReeceRodgers) reported
from
Bangor, Northern Ireland
@virginmedia Hi, 3 onto the WiFi and 1 wired. No problem with the wired connection. Thanks
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Sheila🖤❤
(@sheilaloughlin_) reported
from
Carrickfergus, Northern Ireland
@Mcgoo1978 @virginmedia I dont have it but my sis and friends is down🙈
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Britishgamerni
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@virginmedia hi is there a fault in the BT23 area myself and a neighbor are having intermittent service
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florence mitchell
(@florence3810) reported
from
Bangor, Northern Ireland
Been holding important meetings from home using Virgin as my provider. I did 5 last week, one each day lasting all day. Each day the internet went down for a variety of times. I can’t get in touch with Virgin - I waited 50 minutes on the phone to have my call dropped @virginmedia
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Britishgamerni
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
Streams over early Virgin media just went down no internet
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@uc_stan @virginmedia Can’t get a hold of them to cancel the fee tho they said it’s a non virgin area but they have it at every house on the street then it just ends at our apartments and starts again next house up like they went around the apartments purposely so it’s in the t&cs that’s their fault
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@seatzie @internetsense @virginmedia Even still the Max power is determined by Radited power from the antenna. But yes antenna position and placement will help . Putting a small one inside the box isn’t great, To be fair their routers are pants. They can’t even handle the throughput of 350meg in router mode
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@virginmedia Yes it just wasn’t laid in front of our apartments they went around instead so they can’t be connected to the virgin line and they want me to pay for moving to a non virgin area when it clearly is if the entire street has the line down bar this small section
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shannon
(@shannonruddock_) reported
from
Carrickfergus, Northern Ireland
Ben tried contacting @virginmedia because someone has ****** up our account during our house move. He was ignored and could hear the girl typing in the background. He tried saying hello repetitively but no one responded. Not acceptable to treat your customers this way!!!!
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Andrew Wilson
(@Andy_Wilson1) reported
from
Carrickfergus, Northern Ireland
@virginmedia can I Direct Message you about an issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aband0ned
(@Aband0ned) reported
So @virginmedia why is the internet in BR2 down for the 3rd time in 4 days (and not my hub, entire street is out) ?
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Paul Ashford
(@paulashford202) reported
@Lachiexyz @virginmedia @virginmedia : I was happy when after 3 days of outages (BR2/Bromley area) we finally got online again: BUT, it seems your service has failed again: how embarrassing! More engineers planned I hope with a more PERMANENT fix!?
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Si
(@Si_67) reported
@virginmedia This show is temporarily unavailable We are sorry you can't watch this show right now, please try again later....etc. Error code 602. Some apps, inc. Netflix, Amazon Prime, BBC iPlayer work ok, so it's not the internet. Other apps, along with the on demand service, don't work.
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Fatima A.
(@fatim4ax) reported
@virginmedia I think a phone call rather than a webchat is better. I have no Wi-Fi at the moment and have work at 9 am. This is causing a lot of issues for myself and my family.
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AB DOLLARS
(@abdollars) reported
@virginmedia I know your contact methods, the issue is they don’t work.
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Mac :: Scotland
(@MacScotland4) reported
I'm new to subscription tech. Hell, I only bought my 1st ever TV last year (Im 47) @virginmedia cut me off after non payment of £98 for exactly the same service as the £43 I was paying by DD. The £98 bounced. Then they cut me off. Now I've debt collectors. Why did I bother????
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Dan Whitehead
(@DanWritehead) reported
@stepickford @virginmedia Yeah, but @virginmedia are saying no such problems so ¯\_(ツ)_/¯
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Mac :: Scotland
(@MacScotland4) reported
I'm new to subscription tech. Hell, I only bought my 1st ever TV last year (in 47) @virginmedia cut me off after non payment of £98 for exactly the same service as the £43 I was paying by DD. The £98 bounced. Then they cut me off. Now I've debt collectors. Why did I bother????
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Sally Shiers
(@sybersall) reported
@virginmedia Nope!! Incorrect phone never arrived…replacement due tomorrow (but advised by cs lady she would call today) CEO office lady I spoke to on fri & sat .. supposed to call today .. never bothered either…
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Ste Pickford
(@stepickford) reported
@DanWritehead @virginmedia Don't know about your ISP but Patreon was down for me for a while today, and people said there were a lot of problems with AWS and Cloudflare, so a lot of sites / services down intermittently.