Virgin Media Outage Report in Newtownards, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Newtownards, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
TV | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
||
| Belfast |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Tiárna McErlean
(@tmcerlean95) reported
from
Belfast, Northern Ireland
Ffs @virginmedia fed up with these network blackouts recently! I’m gonna find another provider at this rate 🙃 😡
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SuzieWuzie
(@mrssbarnard) reported
from
Cultra, Northern Ireland
@CatrionaKing1 @virginmedia I'm a total tech idiot 🙈 It's a huge part of the reason companies like Virgin can take advantage
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Jon
(@DarkOldWolf) reported
from
Belfast, Northern Ireland
@staggy_dev @bradley_steve @virginmedia Is it still down for you in east?
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Jon
(@DarkOldWolf) reported
from
Belfast, Northern Ireland
@virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet
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Angelina Fusco
(@FuscoTV) reported
from
Belfast, Northern Ireland
Dreadful #biz service @virginmedia all day and evening. To add to the problem @ITVX also stuttering
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Mark Prentice 💙
(@jmpfe) reported
from
Donaghadee, Northern Ireland
@virginmedia Any further issues? Broadband not working again from 5:00pm in BT21
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Diane Holt
(@DianePetherick) reported
from
Newtownards, Northern Ireland
@virginmedia my home phone is constantly not working, causing distress to my elderly mum. Trying to ring your 'helpline" today the recorded message is unintelligible. Any chance of help here?
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Adam McCalden
(@adammccalden) reported
from
Belfast, Northern Ireland
@virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish
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Tom Keating
(@tomdkeating) reported
from
Carryduff, Northern Ireland
@Seanlpmccabe @virginmedia It was down early Thursday morning, 10:30am(ish), no snow then. Very poor that both TV and BB are down for so long.
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Tom Keating
(@tomdkeating) reported
from
Carryduff, Northern Ireland
@virginmedia any idea why Broadband and TV are down all day today in BT8?
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Margaret Dunlop
(@lab_animal) reported
from
Belfast, Northern Ireland
@virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !
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Harbour 💚
(@HarbourLord) reported
from
Belfast, Northern Ireland
@virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.
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@AgentSWhelan
(@ASMagency) reported
from
Belfast, Northern Ireland
@virginmedia I’ve been on the phone 3 hours already to try and cancel my broadband/tv services and had my mobile phone cut off. Horrendous the time it takes to cancel
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.
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Bee
(@beezlebum) reported
from
Belfast, Northern Ireland
@raycasey2003 Delicious! Having just spent six months of my life battling @virginmedia for the bare minimum compensation I was entitled to and witnessing their atrocious 'customer service', this has delighted me. I know he doesn't own Vigin Media anymore, but he created the monster.
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Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.
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Belfast B❄️❄️ks
(@BelfastBooks) reported
from
Belfast, Northern Ireland
Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.
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Belfast B❄️❄️ks
(@BelfastBooks) reported
from
Belfast, Northern Ireland
Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@virginmedia Oh for many a useless hour. We then spotted engineers outside. He said he wasn’t here to install internet, but to find Toby box. I said it’s there, someone dug it up 3 weeks ago. He said someone couldn’t find it during the week. Short story, it’s found please help
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Johnny Hamilton
(@SwissKrono_JH) reported
from
Belfast, Northern Ireland
@virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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2020 SANTA LOVED BY ALL
(@2020Loved) reported
@virginmedia What is wrong with virgin media told there is an outage no staff on phone know how to help us no access to our account or emails in over a week rely on emails for medical apopointments,vigin shop told us virgin media customers will have no emails from october.
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Andrew Parks
(@Andy193861) reported
@virginmedia had virgin media for 3 weeks and im getting a download speed of 2.1 mbps. Absolutely atrocious. Tried phoning and its virtually impossible to speak with someone. Hopefully when I stop paying they will call me and this shitshow can go. Awful experience.
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bella4001
(@moo2n) reported
@Jsentia1 @virginmedia Virgin media are crooks the worst company I ever used . They are rip off . It keeps going on the blink and once they have you as customer they after care service is terrible . I have no service for over a week . They are very rude on the telephone without any manners
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bella4001
(@moo2n) reported
@virginmedia Don’t use virgin media . They are bad Their service are terrible I have no service for over a week and when you phone them you speak to a robot and stupid options and after 1 h waiting they put you through a useless abusive human that all it does is insult and obnoxious
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AGBH💚💜
(@AGreen41967249) reported
@virginmedia Hi, the brown plastic virgin media box on the outside of my house has broken in the recent storms and the wires are exposed. The help chatbot doesn't understand and no answer on WhatsApp, how do I arrange for someone to come and fix it?
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Israelite in Exile (surviving the Galut)
(@anexiledjew) reported
@virginmedia I don't know what you mean by "delete the email address." I have never used a different email address for Virgin Media.
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A Nonymous
(@Follower10) reported
@virginmedia @O2 after spending 5 mins trying to log into live tv. Going thru a load of steps I get “sign in failed”. Do you actually test anything? Half the options during sign in don’t even work like passkey
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Jay
(@ELPigeon45698) reported
@virginmedia Hi I haven't been able to sign in to my account for a week now. I cannot access my Account, Sky Sports App, or any Virgin Media tv channels on tablet or phone. The sign in page returns with an error message after I enter the password.
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Sarah Clarke
(@sarahkathryncl) reported
@ArafatHuss37903 @Hyperoptic Yeah. The tech support is even worse than @virginmedia and I didn't think that was possible.
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Pete
(@PeteWiFi) reported
@O2 2 years now since I switched, multiple support tickets, many failed promises from you, and I still don’t have my Volt benefits because “my account is not eligible”. Well it’s been eligible from the @virginmedia side since day 1. This is beyond pathetic.