Virgin Media outages and service status in Newtownards, Northern Ireland

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newtownards, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, and Bangor.

City	Problem Type	Report Time
Belfast	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

• 
  Nadean (@nadean_ni) reported 6 minutes ago from Belfast, Northern Ireland

  @virginmedia @TaylorMod Yes we've checked, the world and its granny knows VM is down in Belfast but this has been since Monday now. Absolutely ridiculous. Cost me a fortune on data when I moved and VM kept getting the addres wrong, was well over a month without the service and this was 2 months ago.

• 
  Conor Huddleston (@Hudd84) reported 7 minutes ago from Belfast, Northern Ireland

  No Internet for 2 days now @virginmedia no facility to speak to anyone, book a technician or anything else for that matter. Your help text is quite frankly useless in this situation. Please provide a method to get this resolved ASAP. Awful service.

• 
  Robert Mulligan (@RobertMulligan5) reported 8 minutes ago from Belfast, Northern Ireland

  @newsmulg @virginmedia John, having the same issues this weekend and specifically today in the Lisburn Road area..

• 
  Fionntán BP Clarke. (@Fionnominal) reported 9 minutes ago from Belfast, Northern Ireland

  @virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.

• 
  liz (@belfastkoala) reported 12 minutes ago from Belfast, Northern Ireland

  @virginmedia @Sathnam What about helping the original poster @PippaCrerar as well, or do you only help famous people?

• 
  Jen Elwood (@J_el9) reported 13 minutes ago from Belfast, Northern Ireland

  @virginmedia WiFi down every day now, engineer out this morning, outage in area (BT5) , 4pm fix, box on the street needs seen too. 20 years old! 3 households all told different stories.. get it sorted! One neighbour on hold for over 60 mins only to be hung up on! 😡😡

• 
  Daniel Ryder (@dryder11) reported 18 minutes ago from Belfast, Northern Ireland

  @virginmedia holding for over an hour to speak to customer services - hung up and rang the sales as a “new customer” answered within 3 rings. I appreciate that your limited with staff but don’t forget your existing customers #frustrating

• 
  Belfast B❄️❄️ks (@BelfastBooks) reported 19 minutes ago from Belfast, Northern Ireland

  Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elesewhere for phone, broadband and TV.

• 
  Scott Dixon (@ScottD_DJMS) reported 23 minutes ago from Belfast, Northern Ireland

  @O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?

• 
  John Bell (@johnpbell) reported 23 minutes ago from Bangor, Northern Ireland

  .@virginmedia I’ve been waiting for 40 mins and counting. At no point am I told what place I am in the queue nor expected waiting times. Very poor. Can you please arrange a call back as I’m not prepared to wait those sort of times again with no idea of how long it’s likely to be.

• 
  Lauren Blair♥ (@lilmissymoo90) reported 24 minutes ago from Belfast, Northern Ireland

  Longer im on hold with @virginmedia waiting to leave the more sure i am I wanna leave this music is awful 🙄

• 
  Rebecca Black (@RBlackPA) reported 27 minutes ago from Belfast, Northern Ireland

  @virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life

• 
  🎧Jarlath🎙️ (@DJJarlath) reported 29 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland

• 
  Andrew Molloy (@AndrewJMolloy) reported 37 minutes ago from Belfast, Northern Ireland

  @virginmedia Any update on this? No reported faults, restarted my virgin box, @All4 app still not working.

• 
  Lynsey (@lynnnnseyj) reported 41 minutes ago from Bangor, Northern Ireland

  @virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.

• 
  Mr Ross (@MrRossICT) reported 41 minutes ago from Castlereagh, Northern Ireland

  @virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?

• 
  Lauren Blair♥ (@lilmissymoo90) reported 42 minutes ago from Belfast, Northern Ireland

  @virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it

• 
  Jon (@DarkOldWolf) reported 47 minutes ago from Belfast, Northern Ireland

  @staggy_dev @bradley_steve @virginmedia Is it still down for you in east?

• 
  Paul Hamill (@Pacman4370) reported 47 minutes ago from Whiteabbey, Northern Ireland

  @virginmedia Still No one has contacted me. Poor service from @virginmedia poor broadband speed sand now poor customer service 👎👎👎

• 
  Jonathan carey (@carey_jonathan) reported 59 minutes ago from Belfast, Northern Ireland

  @virginmedia Broadband **** itself for 10/15mins. Same this last week. Glad I signed up for another 18 months and paying £3 extra a month for this muck

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  F1blag (@f1blag) reported 33 seconds ago

  @MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.

• 
  Pedro Montes de Oca (@montesdeocapj) reported 5 minutes ago

  I need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.

• 
  Martin (@lionking2014) reported 6 minutes ago

  @JuanSpanishfly @LPXIOP @virginmedia I know how it works I was using voip 30 years ago!... The problem is the virgin broadband is down more often than the virgin phone line... So seems like I am losing a reliable landline line to go over a dodgy broadband one!

• 
  Craig (@wolve585) reported 6 minutes ago

  What a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!

• 
  Paddy Sweeney (@PaddySw99745534) reported 8 minutes ago

  @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.

• 
  Success W Lewis (@SuccessWLewis1) reported 9 minutes ago

  @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.

• 
  Khal (@khal_lfc) reported 9 minutes ago

  @Bev2810 @virginmedia I moved to YouFibre as @virginmedia was just too expensive and the service has been appalling over the last year

• 
  Marina Robb (@MarinaRobb) reported 10 minutes ago

  @MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.

• 
  Success W Lewis (@SuccessWLewis1) reported 11 minutes ago

  @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

• 
  Andrea Jones (@Ang_Jones72) reported 12 minutes ago

  @Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company