Virgin Media outages and service status in Newtownards, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newtownards, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 23, 5:24 PM GMT+1.
- TV (68%)
- Internet (23%)
- Total Blackout (7%)
- Wi-fi (2%)
The latest reports from users having issues in Newtownards come from postal codes BT23 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newtownards, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Bangor, and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 2 days ago |
|
Belfast
|
Internet | 6 days ago |
|
Belfast
|
Internet | 8 days ago |
|
Belfast
|
TV | 8 days ago |
|
Belfast
|
Internet | 8 days ago |
|
Newtownabbey
|
Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Sandra Deane (@SMDeane) reported from Castlereagh, Northern Ireland@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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Bobo Balti 🎩 (@bobobalti) reported from Belfast, Northern Ireland@br_Fk5 @virginmedia Having same issue with Sky at in laws.
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Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland@virginmedia hi, how to I make a complaint regarding construction. Office is now closed and the team were in a meeting earlier. Is there an email address?! Really not good enough!!
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia It's been off for 3 days now!! Absolutely nothing. Had problems when I moved also a few months ago, kept taking the wrong address down and I basically paid for 3 weeks without service, now this.
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Andrew Molloy (@AndrewJMolloy) reported from Belfast, Northern Ireland@virginmedia Any update on this? No reported faults, restarted my virgin box, @All4 app still not working.
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Mark McLaughlin (@MarkMcL60727750) reported from Bangor, Northern Ireland@virginmedia can you tell me how to send back your NOT so super intelligent WiFi booster. It's crap, does not work and ever since we used it we keep getting kicked off wifi, both me and my partner. Internet speeds are worse on some devices.
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Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland@virginmedia I'm not a customer thank God. The complaint was with your construction teams obviously completing half arsed work.
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Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland@virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.
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Annie Mc Cartney (@Flomoll) reported from Belfast, Northern IrelandJust another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.
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Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland@virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.
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Fionntán BP Clarke. (@Fionnominal) reported from Belfast, Northern Ireland@virginmedia internet down. Newlodge Belfast. It’s hard to tell though because it’s speeds sometimes are slow and stop.
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Sir Bee (@beezlebum) reported from Belfast, Northern Ireland@virginmedia No. YOU need to talk to me. YOU need to tell me what's going on. YOU need to sort out your woefully inadequate 'customer service'.
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Emmet McDonough-Brown (@EmmetMcDB) reported from Belfast, Northern Ireland@okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.
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Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.
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Mark Prentice 💙 (@jmpfe) reported from Donaghadee, Northern Ireland@virginmedia Any further issues? Broadband not working again from 5:00pm in BT21
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Dermdog ☭ (@Dermo1888) reported from Belfast, Northern Ireland@virginmedia Never mind, send me my deadlock letter
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Diane Holt (@DianePetherick) reported from Newtownards, Northern Ireland@virginmedia my home phone is constantly not working, causing distress to my elderly mum. Trying to ring your 'helpline" today the recorded message is unintelligible. Any chance of help here?
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Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia No! I've just spent 26 minutes trying to get through, so I'm just going to pester you on here instead. I've raised three separate complaints to no avail. My only recourse is public humiliation. For a communications company you're really very poor at it.
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Broc (@Broc_Boyd) reported from Belfast, Northern Ireland@virginmedia Belfast BT6 no issues showing on service checker but no connection
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Josh (@Joshhhhh____) reportedThanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!
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Richard (@xTHEDROIDx) reported@virginmedia I'm trying to link my parents virgin media o2 account with a virgin media account, but when I do this, it's asking us to sign in with an email address we do not have access to. I've tried calling your customer services and they can't understand me.
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Time for change (@theRealNickle) reported.@virginmedia made multiple phone call to report issues. Promises made, problems not resolved. Fortunately, contract is up soon.
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Marttech Solutions (@MarttechSol) reportedWe have not received or seen any further updates from Virgin Media. According to their Service Status page, an issue does still exist but the fix time has not changed. If any customers are still experiencing issues, we would recommend getting in touch with them directly.
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Phil NSNO (@Mccartney2Phil) reported@virginmedia there has been issues with the set top/TV since May 18th and it's still not fixed...why ?
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Neale B (@Neale1100) reported@virginmedia TV down and wifi down in the ST9 area, it's been intermittent for the last 24 hours
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Basquildol 💙 (@basquildol) reported@virginmedia Now it’s 3 and a half hours without a proper response on the DM thread, anyone there online who can help? Thanks
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Carrie (@IamCarrieagain) reported@virginmedia My issue is you turned off my working router. I'm disabled and you turned off my service.
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jamie (@JMRGBY_) reported@j0nfuzz @virginmedia Brsk knocked on the door the other month to say they now had service so we’ll likely go with them.
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(((Tim from Radio Clash))) 🌈 🏳️🌈💛🤍💜🖤 (@radioclashblog) reportedSadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.