Virgin Media Outage Report in Dundonald, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dundonald, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dundonald, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Total Blackout | |
| Belfast |
||
| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
TV | |
| Bangor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dundonald, Northern Ireland
Latest outage, problems and issue reports in Dundonald and nearby locations:
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Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@virginmedia brilliant service. Quick call to downgrade package/pause sports 35 mins hold and call just terminates. Bet if I stop paying the what is it £105 a month I’ll be cut off in minutes and phoned constantly for the outstanding money.
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Mark Thompson
(@MarkAT1985) reported
from
Belfast, Northern Ireland
@virginmedia Hi, thanks for the response. I have ran a test and showing no issues. The wifi continues to drop out and come back within a few minutes. It happens every few hours or so
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mandie omalley
(@belfastbabe66) reported
from
Castlereagh, Northern Ireland
So after keeping me on hold for 53 minutes you just hang up on me, I appreciate your down to a skeleton staff but how rude, is this how @richardbranson is getting money to pay for his failing airway @virginmedia
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Dominic Bryan
(@Domsball) reported
from
Belfast, Northern Ireland
@virginmedia To say your service is patchy at the moment would be generous.
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Fiona Patterson
(@PattersonFionaA) reported
from
Belfast, Northern Ireland
@virginmedia we’re all trying to work from home and the internet is down! You’ve got to be kidding! Sort it out please #virginmedia @Andypat3
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Ellen
(@essv28) reported
from
Dundonald, Northern Ireland
@virginmedia answer your phones please... my vulnerable parents want to cancel their sports channel as you can imagine £££s are tight now but they can’t get through... please advise
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia Virgin don't seem to offer any kind of resolution to customer problems. Not even a complaints dept phone number.
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Lord Mark Lunn
(@MarkLunn) reported
from
Belfast, Northern Ireland
@virginmedia I was wondering why I was getting more phone calls to the house and crap phishing emails, now I know the reason 😡
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Bluebird
(@Bluebird_7777) reported
from
Belfast, Northern Ireland
@virginmedia I've been trying to get thru on the phone since good Fri my multiroom box is broke it makes a squealing noise checks have been done an still dossnt work I need a new box but can't get to speak to someone wat can I do im paying for a service I can't use
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Sheila🖤❤
(@sheilaloughlin_) reported
from
Carrickfergus, Northern Ireland
@Mcgoo1978 @virginmedia I dont have it but my sis and friends is down🙈
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Sean D
(@seanddotmedotuk) reported
from
Belfast, Northern Ireland
@StephenStitt @virginmedia Their customer service team are fairly decent if you give them a call when they are available tomorrow. (They will probably ask you do do everything you've tried yourself though)
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Rossi's Rovers
(@MGR1980) reported
from
Belfast, Northern Ireland
@virginmedia evening, I was wondering if you could help, we received ourr starter package but the account needs activated, tried the text number but haven’t received a call back. My wife is a nurse and we have two small children and have been without internet for a few days now.
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia could do with hiring a load of people out of work to work from home. The call wait time is horrendous. About the 10th attempt to get a problem resolved...
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia what's your number for complaints. There's is no option on the customer services menu
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florence mitchell
(@florence3810) reported
from
Bangor, Northern Ireland
Been holding important meetings from home using Virgin as my provider. I did 5 last week, one each day lasting all day. Each day the internet went down for a variety of times. I can’t get in touch with Virgin - I waited 50 minutes on the phone to have my call dropped @virginmedia
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@onairwithgareth @virginmedia Seems to be network wide mate, stations VM business line keeps dropping too.
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Oliver McGovern
(@Olliemac) reported
from
Carryduff, Northern Ireland
@stephendevenne1 I found virgin media sports. Must check RTE2. Can’t get it on the Sky Box here. They block the signal.
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weef
(@weeefy) reported
from
Belfast, Northern Ireland
@virginmedia 3 issues. Virgin tv app slow to log in, doesn't show any of my paid channels. Broadband intermittent this week. Wi-Fi router range is poor in general. No signal in adjoining room.
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Rossi's Rovers
(@MGR1980) reported
from
Belfast, Northern Ireland
@virginmedia evening, we recieved our quick start package but the account needs to be activated. We have two young kids and have been a few days without service. I have used the text service but haven’t received a call back.
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Grainne McKeever
(@GGBelfast) reported
from
Newtownabbey, Northern Ireland
@virginmedia Yes the service was completely down earlier today with no internet access at all.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Hodges
(@shintomac) reported
Have implemented a suggested temporary fix, but it is useless as the phone will not ring. Call back from @virginmedia is overdue by one hour. I hope they’ve not been trying to ring me on the number which, thanks to them, does not now ring
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Kesiah
(@KezzaPick91) reported
@virginmedia Yes I’ve tried they said they can’t help me as it’s a never account. I was on hold for 30 minutes with a buzzy tone then it just cut off!
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...Katie B…
(@Xkatiepx) reported
@virginmedia can you help our wifi isn’t working at home but my husband working away and account is in his name.
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Liz Tray
(@LizTray) reported
@virginmedia By claiming it's a local fault as a result of intermittent loss, it puts the onus on the customer to eventually get so pissed off and worn down that we call. At which point we found out it was NOT a local area fault but an issue with the hub. If I had not been driven mad, how...
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Lynsey Middleton
(@lynseymiddleton) reported
@virginmedia I’m looking for help pls. Work in my postcode finished at 3pm. 3.15pm my broadbrand went down and hasn’t worked since. Trying to fix the problem online and it’s now saying the issue is with my hub set up? -
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jimmy
(@jimmysteamboat) reported
from
Manchester, England
@virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!
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Mr Faal ⭐️⭐️
(@Mrfaal) reported
@virginmedia i’m having real problems with my internet, its either really slow or drops out altogether. I have done all your online tests and it keeps telling me its fine😡 Not really what I’m paying for! Please help!!? #internetdown
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Mark McCusker
(@MarkMcCusker19) reported
@virginmedia Raised a complaint, which just gave me the same number. Called twice now with no resolution. Thinking of cancelling if this is the level of support customers receive!
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Carmen C
(@c62234178) reported
@virginmedia We are having problems with other parts of the system, changing it is not feasible. And this wouldn't have been a problem if our internet hasn't been down for OVER A WEEK. A realistic fix time would be appreciated rather than false hopes.
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Liz Tray
(@LizTray) reported
@virginmedia My flatmates and I, like idiots, believed that screenshot. We spent two months sending it to each other going 'well, it must be that'. When it was the hub all along. It's completely appalling. And the complaints dept need to fix it, not tell me to call tech support.