Virgin Media Outage Report in Dundonald, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dundonald, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dundonald, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Lisburn, Belfast, Bangor, Newtownabbey and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Lisburn |
Total Blackout | |
| Belfast |
TV | |
| Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Bangor |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dundonald, Northern Ireland
Latest outage, problems and issue reports in Dundonald and nearby locations:
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Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia No! I've just spent 26 minutes trying to get through, so I'm just going to pester you on here instead. I've raised three separate complaints to no avail. My only recourse is public humiliation. For a communications company you're really very poor at it.
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Micheal McGrath
(@Gregport1Mc) reported
from
Donaghadee, Northern Ireland
@virginmedia Recently got fibre installed but need some boosters to improve signal - please advise how to proceed
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christine
(@christine160586) reported
from
Belfast, Northern Ireland
@virginmedia @Francesca090900 There us no option for loss of TV service, only for broadband and calls.
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Conor Donnelly
(@DonnellyWAFC) reported
from
Lisburn, Northern Ireland
@virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.
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Mark McLaughlin
(@MarkMcL60727750) reported
from
Bangor, Northern Ireland
@virginmedia I am not happy with my Internet speeds. I have been a virgin customer for 3 years and have been told that I apparently have too many devices connected which I have never heard of with any previous provider. I have 100mbps and have had nothing but slow lagging stream
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Emmet McDonough-Brown
(@EmmetMcDB) reported
from
Belfast, Northern Ireland
@okaygeraldine @virginmedia That’s one for @consumerlinda G. I’d give them a call, I’m astounded they can charge you when you move to an area they don’t service. It feels very very wrong.
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Jerry Lang
(@jerrylangradio) reported
from
Holywood, Northern Ireland
Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia
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Mark McLaughlin
(@MarkMcL60727750) reported
from
Bangor, Northern Ireland
@virginmedia can you tell me how to send back your NOT so super intelligent WiFi booster. It's crap, does not work and ever since we used it we keep getting kicked off wifi, both me and my partner. Internet speeds are worse on some devices.
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Annie Mc Cartney
(@Flomoll) reported
from
Belfast, Northern Ireland
Just another day of poor @virginmedia service. Going crazy. All that money and useless service. Can’t get through on phone. Insane.
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Anna Poland
(@Anna_McD91) reported
from
Belfast, Northern Ireland
@virginmedia worst service ever. Who can I speak to about cancelling a contract that has never gone more than 3 days without freezing and buffering?
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Lauren Blair♥
(@lilmissymoo90) reported
from
Belfast, Northern Ireland
@virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it
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John Bell
(@johnpbell) reported
from
Bangor, Northern Ireland
@virginmedia Broadband is very temperamental. I’ve tried all the suggestions, reset the hub etc. It fixes the issue temporarily but seems to often revert to very poor speeds. Hub 3. Sometimes speeds show as fine, but on all devices the speed is poor.
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Michael Long
(@CllrMichaelLong) reported
from
Belfast, Northern Ireland
@superbowler4 @virginmedia They are terrible.
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John Bell
(@johnpbell) reported
from
Bangor, Northern Ireland
.@virginmedia I’ve been waiting for 40 mins and counting. At no point am I told what place I am in the queue nor expected waiting times. Very poor. Can you please arrange a call back as I’m not prepared to wait those sort of times again with no idea of how long it’s likely to be.
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Sir Bee
(@beezlebum) reported
from
Newtownabbey, Northern Ireland
@virginmedia you've surpassed yourselves this time! 50 days without broadband and yet another promised date of reconnection passed with no communication or explanation. I refuse to waste another sunny weekend waiting for your useless 'customer services' to lie to me.
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Gerry McCrudden
(@BeauSooth) reported
from
Belfast, Northern Ireland
@virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day
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kimbo
(@isabelsbaby) reported
from
Castlereagh, Northern Ireland
@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@asa_thorp Virgin Media are worse to cancel, believe me.
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Andrew Thompson
(@thompo2010) reported
from
Lisburn, Northern Ireland
@philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!
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🎧Jarlath🎙️
(@DJJarlath) reported
from
Newtownabbey, Northern Ireland
@virginmedia can you please let me know if there is a problem with my internet connection BT36 5HF Northern Ireland
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ady Davis
(@davisady1) reported
@virginmedia I think you get the gist as to what issues I'm having, all ways of trying to log in fails. VM Apps dont recognise my email or mobile number or any log in details??
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⭐️Lizzums 🌙
(@LizzumsBB) reported
@virginmedia If the issues with the powerline count as wired, yes. The PC in range enough to try wired with the router just doesn't work at all, but it didn't before either but we've had far more issues since getting an "upgraded" router. Can be stood next to it and it goes off
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Kate Wilkerson
(@KateWilkerr) reported
@virginmedia It appears to be your protocol to lie to customers until they give up and you can keep our money. I'm literally fuming. I have just been on the phone again and no help what so ever.
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Diane Dixon 💙
(@DianedmDixon) reported
@virginmedia @vmbusiness can you help? Disasterous day for our patients no phone lines, and a saga of terrible advice & service from your customer service. Truly shocking
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Barney 🏴🇬🇧
(@Barney666Simon) reported
@virginmedia Still experiencing these issues @virginmedia No follow up from your last explanation. Unfortunately still not fixed 🤬. But I am (your customer) still being forced to watch my catchup NOT using Virgin UPGRADED TV package you were quick enough to supply. thank god for @SamsungUK
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Nic Millar
(@NJM71) reported
@virginmedia I'd rather contact them when it's convenient for me when I'm not working, hence the messaging service (which is a waste of time) .. but thanks 🙄
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Vanessa
(@nessigoodman) reported
@virginmedia My apologies... you charged us £78 early disconnection fee when we moved house. To an area that doesn't have Virgin Media and having been a loyal customer for many years.....we can't provide proof of address other than Royal Mail redirection service which wasn't good enough.
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MrFreeze🥶
(@_Mr_Freeze_) reported
@virginmediaIE are you aware the Virgin Media Player app wont launch on (some) android phones since the update on the play store on 29/03/22? Have updated phone, and uninstalled/reinstalled your app. Wife is unable to watch her shows, it isnt safe in the house at the mo,help?!
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Alyn mitchell
(@alynmitchell) reported
@virginmedia I’m so not happy with your service anymore I’m going to be cancelling on the 14th I’ve no tv or broadband service atall
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Steven Gibson
(@sgibson1985) reported
@virginmedia are just the worst