Virgin Media outages and service status in Dundonald, Northern Ireland

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundonald, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dundonald, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Bangor, and Newtownabbey.

City	Problem Type	Report Time
Belfast	Internet	2 days ago
Bangor	Internet	2 days ago
Newtownabbey	Total Blackout	6 days ago
Belfast	TV	7 days ago
Belfast	TV	8 days ago
Belfast	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

• 
  Geordie On Your Radio 📻🔊 (@radiogeordie) reported 3 minutes ago from Ballyclare, Northern Ireland

  @virginmedia any update on the cabinet outage in BT39?

• 
  Geordie On Your Radio 📻🔊 (@radiogeordie) reported 5 minutes ago from Ballyclare, Northern Ireland

  @virginmedia The status page says everything is ok but when I phoned the advisor said there was a problem in the area.

• 
  Pascal Stil (@Pascalstil) reported 7 minutes ago from Belfast, Northern Ireland

  @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

• 
  Margaret Dunlop (@lab_animal) reported 10 minutes ago from Belfast, Northern Ireland

  @virginmedia any idea when the issues will be resolved in the BT14 area ? The fault status on the app is still saying due fixed at 10am !

• 
  Sean Steenson (@seansteenson) reported 11 minutes ago from Belfast, Northern Ireland

  Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia

• 
  Lauren Blair♥ (@lilmissymoo90) reported 12 minutes ago from Belfast, Northern Ireland

  @virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it

• 
  Fionntán BP Clarke. (@Fionnominal) reported 16 minutes ago from Belfast, Northern Ireland

  @virginmedia Multiple people across different parts of the city I’d say yes there was an issue. 14hours ago. But I’m not reporting a fault I’m making a complaint.

• 
  Rebecca Black (@RBlackPA) reported 23 minutes ago from Belfast, Northern Ireland

  @virginmedia Its sorted, I’m switching to another provider. I’ve never had such a poor customer service experience in my life

• 
  Richard Collins (@DrRichCollins) reported 28 minutes ago from Castlereagh, Northern Ireland

  @virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for

• 
  Victoria Gillespie (@Torig1983) reported 28 minutes ago from Dunmurry, Northern Ireland

  So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??

• 
  Bee (@beezlebum) reported 31 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.

• 
  @AgentSWhelan (@ASMagency) reported 33 minutes ago from Belfast, Northern Ireland

  @virginmedia I’ve been on the phone 3 hours already to try and cancel my broadband/tv services and had my mobile phone cut off. Horrendous the time it takes to cancel

• 
  David Annett (@davidannett7) reported 33 minutes ago from Belfast, Northern Ireland

  @JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there

• 
  Gerry McCrudden (@BeauSooth) reported 35 minutes ago from Belfast, Northern Ireland

  @virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day

• 
  Johnny Hamilton (@SwissKrono_JH) reported 46 minutes ago from Belfast, Northern Ireland

  @virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles

• 
  Pete Kirk (@peterhkirk) reported 54 minutes ago from Ballyclare, Northern Ireland

  When is @virginmedia going to be called to order by authorities. How is possible they get away with customers on hold for hours, broadband service levels vastly below power and to rub salt in, @virginmedia think it is acceptable to increase their fees? Enough is enough, @CISASUK!

• 
  Jerry Lang (@jerrylangradio) reported 57 minutes ago from Holywood, Northern Ireland

  Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia

• 
  Richard Collins (@DrRichCollins) reported 58 minutes ago from Castlereagh, Northern Ireland

  @virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?

• 
  Andrew Larmour (@larmour_andre) reported 59 minutes ago from Belfast, Northern Ireland

  @virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.

• 
  Tom Keating (@tomdkeating) reported 59 minutes ago from Carryduff, Northern Ireland

  @virginmedia any idea why Broadband and TV are down all day today in BT8?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brendan (@sabrevan) reported 7 minutes ago

  @virginmedia - no broadband since Wednesday night. I managed to speak to a person at your help centre. They told me there was there is no service! Wow. When asked what the cause of the problem was, I was told that the engineers were looking into it. What is causing the issue?

• 
  Frank 🇬🇧 💎 (@PureSesh48) reported 9 minutes ago

  Good old @virginmedia down yet again. Need to find a reliable provider. Sick of this.

• 
  AJ (@The_Broski_Boot) reported 9 minutes ago

  @virginmedia The estimated fix time was initially reported to be 6 May at 1pm Then we got told today at 6pm Now it’s back to 6 May at 1pm Surely we cannot be left without broadband and TV until Wednesday? Ref : F012271473

• 
  Diplo (@loldiplo) reported 15 minutes ago

  . @virginmedia can you explain why your servers are down again. It’s pathetic constantly happening and conveniently falls on a bank holiday weekend so most of your customers will be without service for 2 days. Disgrace of a company.

• 
  Scottish (@ScottishC87) reported 15 minutes ago

  @Ripple300X did you ever get to the bottom of your packet loss issues on Downbad? Speaking to Joby he says you had to stop playing. Having the same issue elsewhere or only on Downbad? I'm trying to talk to Virgin Media just now.

• 
  entrustTMF (@entrustTMF) reported 16 minutes ago

  On day 8 with no broadband from @virginmedia the engineer has finally fixed it INFURIATINGLY he informed me that the service was shut off at the cabinet due to "noise" from the property that was affecting other users back on 21/4! Said he was astonished I hadn't been informed🤬

• 
  Pete Bradbury (@PeteBradders) reported 16 minutes ago

  @virginmedia @CriticalRole @LessThanJake I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  David kirk (@Selhurst1905) reported 20 minutes ago

  @virginmedia new customer not been able to log into app for over 2 weeks. Customer services absolutely shocking. Please get in contact to sort otherwise I will have to resort to other methods

• 
  Nicola Golding (@NicolaG01) reported 21 minutes ago

  Day 3 of no internet and almost zero communication from @virginmedia. Got a text on Friday saying issue fixed (clearly not) and nothing since. Went on the service tracker to sign up for updates. Still nothing.

• 
  Harry (@Rzchy) reported 22 minutes ago

  Does anyone on virgin media get 15% packet loss and 225 ping on west host? It’s been happening for about 3 weeks now got to be a fix somewhere