Virgin Media

Virgin Media Outage Report in Dundonald, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dundonald, Northern Ireland 12/15/2024 01:05

December 15: Problems at Virgin Media

Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dundonald, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Lisburn and Carrickfergus.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast TV
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi
United KingdomBelfast Wi-fi
United KingdomBelfast Internet
United KingdomBelfast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

  • deewoodvalemufc David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland

    @virginmedia There’s been issues with it ever since it was installed! K for keck . Richard balloon head sort it out to ****

  • DrRichCollins Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?

  • ianmoran Ian Moran (@ianmoran) reported from Belfast, Northern Ireland

    So is YouTube buffering a thing now ? Running Speedtest on my Apple TV i get 330/40 with Virgin Media and yet pretty much all videos will initially have buffering issues

  • bobobalti Bobo Balti 🎩 (@bobobalti) reported from Belfast, Northern Ireland

    @br_Fk5 @virginmedia Having same issue with Sky at in laws.

  • _JennyMcKiernan Jennifer McKiernan (@_JennyMcKiernan) reported from Belfast, Northern Ireland

    @virginmedia Your complaints team appears to have lied to me. They've failed to register my formal complaint about harassment & what appears to be a criminal data breach. This is all over a router that was returned a year ago. Can you help?

  • jazzyrath3 Jazzyspurs (@jazzyrath3) reported from Castlereagh, Northern Ireland

    @virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.

  • Pascalstil Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland

    @virginmedia The housemate who's connection it is has been in contact many times, apparently on Monday he was told permission was needed from the account holder of the new connection, who jas not been contacted about that, and it also sounds too stupid to be true

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company

  • seansteenson Sean Steenson (@seansteenson) reported from Belfast, Northern Ireland

    Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia

  • deewoodvalemufc David Simpson (@deewoodvalemufc) reported from Belfast, Northern Ireland

    @virginmedia your broadband is a heap of **** . Cakesmackers

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal

  • Pascalstil Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland

    @virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you

  • JaneHolohan Jane Emir Holohan (@JaneHolohan) reported from Belfast, Northern Ireland

    @virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?

  • mfearonmusic Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia I called again on Saturday to resolve this again and I was told this was a crazy amount of discount and that any TL or manager would find it difficult to approve. After hours on the phone and all Managment unable to help, I’ve now been advised to make a complaint.

  • mfearonmusic Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia And I was also advised if it wasn’t resolved soon I should show the contract agreed to ofcom. Hopefully you can fix this or escalate it, thanks.

  • mfearonmusic Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    @virginmedia Then I noticed that I was missing the children’s channels. I called and got it sorted but I was told the new bill will show as £150 odd but not to worry a manager will be applying discount, that never happened.

  • DrRichCollins Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for

  • mfearonmusic Michael Fearon (@mfearonmusic) reported from Belfast, Northern Ireland

    Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia

  • lilmissymoo90 Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland

    @virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)

  • DrRichCollins Richard Collins (@DrRichCollins) reported from Castlereagh, Northern Ireland

    @virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tee_Jones97 Tiegan Dianne (@Tee_Jones97) reported

    Why has my WiFi just gone down again??? @virginmedia

  • tristanoliverl1 Tristan lee (@tristanoliverl1) reported

    @virginmedia I beg you sort out the wifi issues ASAP within the PO12 area. This is becoming beyond a joke now. I have things to be doing. GET IT BACK ONLINE!

  • TheFattRabbitt Luxxe Wolfë (@TheFattRabbitt) reported

    @virginmedia Why is it that for the last three weeks broadband cuts out multiple times throughout the day as well as consistently between 11pm & 3am every night? It’s becoming a nuisance by reducing the quality of our service! No one has even informed us as to why it’s happening!

  • SarahSage78 Sarah Sage (@SarahSage78) reported

    @virginmedia . Trying to leave is impossible.Customer service took my no. in case the call was disconnected to call me back. Got through to actually cancelling and the phone goes dead. No call back? And what’s app taking forever too! Please let me leave and cancel!!!!

  • JohnTealee JT (@JohnTealee) reported

    @Fifakill_ @virginmedia I switched from virgin to @CommunityFibre recent great provider and no issue so far, not sure where they're active though

  • memovh10 memo vazquez (@memovh10) reported

    @virginmedia You gave me it a while ago but no maintenance you also promised that the signal would reach all my household whic is not true

  • cloerns Chris Loerns (@cloerns) reported

    @the_cros @virginmedia Just cancel your direct debit, they'll quickly cancel then!

  • Upan_77 Upan77 (@Upan_77) reported

    @Fifakill_ @virginmedia It's not a nationwide issue, I have Gigabit from VM and never have this. Presumably you use your own router/APs and put their "hub" in modem mode? (everyone should do this regardless of ISP)

  • BLTwitchy Berni Turner 🖤🌹 (@BLTwitchy) reported from Liverpool, England

    @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

  • WorstGamesDevEu Tum (@WorstGamesDevEu) reported

    @virginmedia I have been unable to connect to internet for the past 3 hours Your support staff informed me that 1hr disruption would be at most active, albeit you have been radio silent