Virgin Media Outage Report in Felixstowe, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Felixstowe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Felixstowe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Felixstowe, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Phone | |
| Ipswich |
TV | |
| Ipswich |
Wi-fi | |
| Ipswich |
TV | |
| Ipswich |
Wi-fi | |
| Ipswich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Felixstowe, England
Latest outage, problems and issue reports in Felixstowe and nearby locations:
-
lauren schaefer
(@saharasplash) reported
from
Purdis Farm, England
Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
-
mookstar*
(@mookstar10) reported
from
Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
-
Leon Denny
(@lbjdenny) reported
from
Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
-
Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
-
Au_somemum
(@au_somemum) reported
from
Felixstowe, England
@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
-
Paul Emmett
(@PaulEmmett2) reported
from
Ipswich District, England
@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
-
Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
-
Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
-
Andrew Everson
(@j2kadd1) reported
from
Ipswich District, England
@virginmedia Yeah default =tab, it may be normal for you but not any other provider or router manufacturer. Clearly no point in complaining about a terrible user experience I will just have to buy a router and put yours into the modem mode (which it will probably lose after a update)
-
Chris Dale
(@chrisdaleoxford) reported
from
Orford, England
My timeline always has complaints about @virginmedia, usually of failed connections and lazy, useless support. This goes to another level
-
Nikki✨⚽️💋
(@NDSapsed) reported
from
Ipswich District, England
@virginmedia ITV down and C4, sort it out
-
Carl Robert Clark
(@carlclark52) reported
from
Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
-
Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
-
Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
from
Bramford, England
@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
-
Nick Neale
(@NicholasNeale) reported
from
Ipswich District, England
@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
-
Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia Yes I did.... no comment on the level of service that I received....
-
Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
-
Keg Man Plays
(@Kegmanplays) reported
from
Ipswich District, England
Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
-
Nigel Jackson
(@the_jackson71) reported
from
Ipswich District, England
@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
-
Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay
(@Jaimbo36) reported
@Raymi73 @virginmedia I've also had no services since about 9:30-10am ish this morning and I'm at EH21 7AS. Perhaps a local issue?
-
kevin wyllie
(@WyllieKevin) reported
@virginmedia Just personally think the customer service is all automated when you call and have to resort to live chat or social media....Let's see how quick they want to close down a complaint...
-
Hazel
(@halobabeee) reported
@virginmedia I never hear back - I just get told that nothing can be done unless we lose service for 48 hours or more. It’s a complete waste of time
-
don mackeen
(@donmackeen) reported
@virginmedia No. You claim that it isn't a problem in the area, but I have my doubts. But your recognise "there is a problem", and I'm too wait 24 hours. And still pay for this service.
-
M.J Plastering & Tiling
(@plasterer_mj) reported
from
Tranent, Scotland
@virginmedia Certainly not ideal paying for a service we're not getting
-
Jo Dempster
(@Jodfblue) reported
@virginmedia No issues with anything else
-
Hazel
(@halobabeee) reported
@virginmedia As always, it’s only ever up to 24 hours at a time - so sneakily we never get anything from you, despite it happening quite frequently #appalling #awfulservice
-
Dark Fluid aka CESSPOOL
(@GodwynnDexter) reported
@virginmedia Do I need to create a new account? I can't seem to login with my broadband details...
-
Gary M
(@2026) reported
@MartinSLewis Can you help hundreds of us battling with @virginmedia to cancel contracts and avoid payment demands for services never used?
-
Jonny Bell 🧐💨🏴
(@Jonnywsbell) reported
@virginmedia I'm self employed, and every hour I'm off work I loose money.. I sincerely hope there are no "problems" with the engineer keeping to the agreed time schedule.. Thanks