Virgin Media outages and service status in Felixstowe, England

Problems in the last 24 hours in Felixstowe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Felixstowe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Felixstowe, England

The most recent Virgin Media outage reports came from the following cities: Ipswich.

City	Problem Type	Report Time
Ipswich	Internet	11 days ago

Community Discussion

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Virgin Media Issues Reports Near Felixstowe, England

Latest outage, problems and issue reports in Felixstowe and nearby locations:

• 
  Peter Ling (@ptrling) reported 27 seconds ago from Ipswich District, England

  @virginmedia Hey! Been having really unstable connection in recent weeks, with important Zoom calls dropping out mid call. I’ve run online diagnostics which always say ‘we know, check back in 24hrs’ No improvement and vital it’s fixed. Can you pls help? 🤞

• 
  Andy Quinton (@QuintonAndy) reported 3 minutes ago from Sproughton, England

  @virginmedia waited in all day...still waiting for delivery of my new box...which you’ve txt me 4 times to tell me it’s on its way...and your telephone staff told me 7 times.... totally over virgin atm, terrible service everytime!!!

• 
  grwd 🦅 (@liam_garwood) reported 7 minutes ago from Ipswich District, England

  @virginmedia why is it so hard to get in contact with you? I can’t start a live chat and when I ring and think I’m getting some progress you tell me to look online and hang up????

• 
  Chris Dale (@chrisdaleoxford) reported 16 minutes ago from Orford, England

  My timeline always has complaints about @virginmedia, usually of failed connections and lazy, useless support. This goes to another level

• 
  Nigel Jackson (@the_jackson71) reported 18 minutes ago from Ipswich District, England

  @virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.

• 
  Adam (@only_jokering) reported 22 minutes ago from Ipswich District, England

  @virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?

• 
  Paul Emmett (@PaulEmmett2) reported 22 minutes ago from Ipswich District, England

  @virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it

• 
  J (@Wegqy) reported 24 minutes ago from Ipswich District, England

  @virginmedia can't login into Virgin TV GO app, using my virgin credentials but it says incorrect username or password.. not sure what's going on!

• 
  Carl Robert Clark (@carlclark52) reported 29 minutes ago from Ipswich District, England

  @virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange

• 
  Si Smith (@sjslfcforever) reported 32 minutes ago from Felixstowe, England

  @virginmedia how come I have to reset my broadband router daily to get a signal, zero reception in the upstairs bedroom and yes we have a virgin signal booster, devices constantly need reconnecting and can’t speak to a human on the phone surprise surprise. #disappointed

• 
  Helen Collison (@helenlouisecoll) reported 34 minutes ago from Ipswich District, England

  @virginmedia My internet is down in Ipswich, Suffolk.

• 
  Meg Barbor (@MG_Barbor) reported 36 minutes ago from Felixstowe, England

  @virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.

• 
  Francesco Hair Salon (@Francesco_Hair) reported 36 minutes ago from Ipswich District, England

  @virginmedia still awaiting an update on our business lines being down at the moment and call diversion not working

• 
  Sarah Lou (@Sarahlou21222) reported 43 minutes ago from Felixstowe, England

  @virginmedia Yeah apparently there’s a issue in the area somewhere I don’t have a lot of data on my mobile and it’s annoying that I have to use my data

• 
  Keg Man Plays (@Kegmanplays) reported 49 minutes ago from Ipswich District, England

  Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live

• 
  Red Wren Studios (@RedWrenStudios) reported 51 minutes ago from Ipswich District, England

  @virginmedia @virginhelp We upgraded our package and were told a new sim would be with us in 3 days then we may lose service for 10 minutes. However we have been without phone service for 2 days now 😔

• 
  Nick Neale (@NicholasNeale) reported 51 minutes ago from Ipswich District, England

  @virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call

• 
  Control Solutions (@Ipswichpests) reported 53 minutes ago from Ipswich District, England

  @virginmedia you really need to sort this problem out in ip1 area its been going on for weeks coming to the point where people will cancel there contacts due to poor service.

• 
  Andy Quinton (@QuintonAndy) reported 59 minutes ago from Sproughton, England

  @virginmedia what a truly awful service. 3hours to try and sort a confirm username error,..from you! 7 days I’ve waited for you to sort the email out. Numerous calls...and still no one actually listens or cares. I think I’ve explained it to most of your call centre still no help

• 
  Lee Brunning (@BrunningLee) reported 59 minutes ago from Ipswich District, England

  @virginmedia Who knows but certain people with in your team have been very flippant about our situation and trying to palm us off with a 20pound credit. This is nowhere near acceptable considering the stress and upset your so called customer service team has put us through.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  antony coyne (@Ant78uk) reported 6 minutes ago

  @virginmedia I'm guessing it's a @virginmedia issue coa it's only that channel when the same program was on sky sports main event it was fine is also fine on the sky sports app

• 
  Bobby Bucks (@b0bbybux) reported 6 minutes ago

  @SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩

• 
  Jenny Do Nascimento (@jdonascimento) reported 6 minutes ago

  I moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England

• 
  Paddy Sweeney (@PaddySw99745534) reported 9 minutes ago

  @virginmedia @_JIMBO55 What do I do with your faulty equipment. I will soon be cancelling your awful service and requesting a refund for the period without service. Should I involve my barrister or will you sort this out.

• 
  Steve Kelly (@kellyokid) reported 9 minutes ago

  @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

• 
  Chris Howarth (@ChrisHo67643471) reported 11 minutes ago

  Anyone else have issues with virgin media? God awful customer service

• 
  Pekalton (@Pekalton) reported 17 minutes ago

  @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad

• 
  Kat Nycoll (@KatNyc1) reported 20 minutes ago

  @virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team

• 
  Unainstein (@AstonVillaDoge) reported 21 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Jay (@_Jay_1992) reported 25 minutes ago

  @MelJanie @virginmedia Virgin are diabolical do not bother at all, woeful customer service levels zero information given and just as good internet speeds found at better company’s