Virgin Media Outage Report in Felixstowe, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Felixstowe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Felixstowe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Felixstowe, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Ipswich |
TV | |
| Ipswich |
TV | |
| Ipswich |
TV | |
| Ipswich |
TV | |
| Ipswich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Felixstowe, England
Latest outage, problems and issue reports in Felixstowe and nearby locations:
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Matt Holbrook Golf
(@MattHolbrook86) reported
from
Ipswich District, England
@virginmedia Come on.......I'm on this page about 3 times a week. Its ridiculous the amount you charge for such a shabby service
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Lee Brunning
(@BrunningLee) reported
from
Ipswich District, England
@virginmedia Look I've had two days of total crap from you guys. I just don't have the energy to deal with this anymore. You've took money off me wen u shouldn't. Because of covid I'm on less money so an extra 26 quid is massive to us,but all your guys keep doing is fobbing us off. 😠
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Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia since Christmas our WiFi has been disgustingly bad. A few weeks ago I called yourselves and spent almost 2 hours on the phone. I upgraded our WiFi at home to the best possible WiFi we could have and yet it’s still shockingly bad. I’ve never known such shoddy service
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Matt Smith
(@matt40k) reported
from
Ipswich District, England
Ok so, virgin media router kinda sucks, if I use the Bt SmartHub 2, it would basically just be a Wi-fi access point, so would need a like a rpi for dhcp Or I could just buy a google nest Wi-fi or something ubiquiti
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Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia I am actually so disgusted with your customer service for our WiFi that I have no words. How many times do I need to contact you? I’ve been a customer for 22 years and I’ve never experienced such a bad service #sortitout #virginmedia
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grwd 🦅
(@liam_garwood) reported
from
Ipswich District, England
@virginmedia why is it so hard to get in contact with you? I can’t start a live chat and when I ring and think I’m getting some progress you tell me to look online and hang up????
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Alan Branch
(@Alan_Branch) reported
from
Frinton-on-Sea, England
@virginmedia waiting 2 weeks for a fix now! since you cut off my mobile due to a glitch in your system! Despite me warning you for 11 months not to cut off my phone… #zerocustomersupport #givemebackmyphone #Hownottorunabuisness
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Sarah 'Morgenmuffel' Clark
(@positivesarah) reported
from
Ipswich District, England
@virginmedia Down again....
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia it seem all your services are down again we seem to have issues every week it’s now coming to the end of our contract so I need you to fix our problems if I will have to move to BT
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Sarah Lou
(@Sarahlou21222) reported
from
Felixstowe, England
@virginmedia Yeah apparently there’s a issue in the area somewhere I don’t have a lot of data on my mobile and it’s annoying that I have to use my data
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Red Wren Studios
(@RedWrenStudios) reported
from
Ipswich District, England
@virginmedia @virginhelp We upgraded our package and were told a new sim would be with us in 3 days then we may lose service for 10 minutes. However we have been without phone service for 2 days now 😔
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia how come I have to reset my broadband router daily to get a signal, zero reception in the upstairs bedroom and yes we have a virgin signal booster, devices constantly need reconnecting and can’t speak to a human on the phone surprise surprise. #disappointed
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grwd 🦅
(@liam_garwood) reported
from
Ipswich District, England
@virginmedia I’m having issues with my email on iOS, please help
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Matt Holbrook Golf
(@MattHolbrook86) reported
from
Ipswich District, England
@virginmedia My Internet is down again. In fact I spend more time without it than I do with it these days. Thoughts?
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Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia Eventually but the issue had taken 4 days to resolve which is shocking. Your customer service is the worst I’ve ever come across #virginmedia
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Andy Quinton
(@QuintonAndy) reported
from
Sproughton, England
@virginmedia what a truly awful service. 3hours to try and sort a confirm username error,..from you! 7 days I’ve waited for you to sort the email out. Numerous calls...and still no one actually listens or cares. I think I’ve explained it to most of your call centre still no help
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Sarah Lou
(@Sarahlou21222) reported
from
Felixstowe, England
Is anyone having problems with @virginmedia internet today in the felixstowe area
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Michael Perry Mr Plant Geek®
(@mr_plantgeek) reported
from
Ipswich District, England
@virginmedia I am having problems with google nest setup
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Lee Brunning
(@BrunningLee) reported
from
Ipswich District, England
@virginmedia Who knows but certain people with in your team have been very flippant about our situation and trying to palm us off with a 20pound credit. This is nowhere near acceptable considering the stress and upset your so called customer service team has put us through.
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Murph
(@WiseOlMurph) reported
from
Ipswich District, England
Anyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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May 🦋
(@MaryEllen_O) reported
@virginmedia Well things aren’t working still which is pretty bad as it was installed on Friday 23rd. We’ve been without services for over 2 weeks and an engineer can’t come out until 3/1/23 which isn’t great as I am wfh from tomorrow until because of train strikes. Really poor service!
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Game_Mo_Tron #OnePlanetOneTime
(@Game_mo_tron) reported
@virginmedia 5/5 that more vulnerable people than I could easily get scammed and that this was a breach of the data protection act. And that's where we left the conversation. Obviously this is an issue that needs to be resolved and the retention team are unable to resolve it.
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Edlene Whitman
(@305Edlene) reported
@virginmedia @DanielKennett77 We had endless problems with virgin in our old house and have BT now in Horsham, very reliable. Keep pushing virgin to resolve this for you, threaten to cancel if you’re not happy, that will get them moving
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Willie Wood
(@wullie74) reported
@virginmedia I can’t login to my virgin media account as I have forgotten my password and as I can’t receive emails to the account associated with the account I can’t reset my password. I want to if possible to change email address’s.
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mark goldthrope
(@goldywankanobi) reported
@wr_ghty @virginmedia I was with them 10 years! Had non stop problems they didn’t want to know, absolute disgrace of a company! Like you say customer service none existent
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Gill Holt
(@GillHolt6) reported
@virginmedia I spoke to someone at Virgin yesterday and they found a connection problem which they will monitor for 24 hours, however the red line is still constantly on the hub.
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mtvne
(@MyAlienwar) reported
@virginmedia The change to my package was done online and resolution done by VM support via whatsapp. Is was a generous final offer by VM but days of hassel on both sides trying to unravel this due to an obvious serious bug in the software allowing this to happen in the first place. thanks
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Lynne-marie C
(@Wok7277) reported
@virginmedia The whole experience has been a catalogue of errors and incompetence. I'm a loyal customer of 23 years and have never been treated so poorly. It's a very long story starting in Mid-Nov and not resolved just made worse...DM for the saga
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Dylan Sims
(@ds1ms) reported
@virginmedia is it too much to ask to be able to ******* get in contact????stupid ******* handicapped site.
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Tim Harris
(@t1mh4rris) reported
@virginmedia You’re missing the point here! My parents are paying for an out of date analog system! WITH SCART LEADS!!! Are you not getting this? She is paying for movies and sport with yourselves! This is disgusting service and the reason why I’m with SKY