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Virgin Media outages and service status in Felixstowe, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Felixstowe, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Felixstowe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Felixstowe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Felixstowe, England

The most recent Virgin Media outage reports came from the following cities: Ipswich.

Community Discussion

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Virgin Media Issues Reports Near Felixstowe, England

Latest outage, problems and issue reports in Felixstowe and nearby locations:

  • MG_Barbor
    Meg Barbor (@MG_Barbor) reported from Felixstowe, England

    @virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.

  • positivesarah
    Sarah 'Morgenmuffel' Clark (@positivesarah) reported from Ipswich District, England

    @virginmedia Down again....

  • Ipswichpests
    Control Solutions (@Ipswichpests) reported from Ipswich District, England

    @virginmedia you really need to sort this problem out in ip1 area its been going on for weeks coming to the point where people will cancel there contacts due to poor service.

  • WiseOlMurph
    Murph (@WiseOlMurph) reported from Ipswich District, England

    Anyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.

  • sjslfcforever
    Si Smith (@sjslfcforever) reported from Felixstowe, England

    @virginmedia how come I have to reset my broadband router daily to get a signal, zero reception in the upstairs bedroom and yes we have a virgin signal booster, devices constantly need reconnecting and can’t speak to a human on the phone surprise surprise. #disappointed

  • rachelfortnum
    Rachel Fortnum-Adams (@rachelfortnum) reported from Ipswich District, England

    @virginmedia Eventually but the issue had taken 4 days to resolve which is shocking. Your customer service is the worst I’ve ever come across #virginmedia

  • QuintonAndy
    Andy Quinton (@QuintonAndy) reported from Sproughton, England

    @virginmedia what a truly awful service. 3hours to try and sort a confirm username error,..from you! 7 days I’ve waited for you to sort the email out. Numerous calls...and still no one actually listens or cares. I think I’ve explained it to most of your call centre still no help

  • Sylviefitz63
    Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England

    @virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.

  • Sylviefitz63
    Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England

    @virginmedia Yes I did.... no comment on the level of service that I received....

  • helenlouisecoll
    Helen Collison (@helenlouisecoll) reported from Ipswich District, England

    @virginmedia My internet is down in Ipswich, Suffolk.

  • Ipswichpests
    Control Solutions (@Ipswichpests) reported from Ipswich District, England

    @virginmedia Its been ongoing for weeks the Internet drops out for a few hours around the neighbourhood you guys come temporarily fix it then it drops out again a few days latter. I dont go on you page or phone anymore because you can't actually get to speak to anyone.

  • EveScott1
    Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia Corrrct it is still not working absolute nightmare

  • j2kadd1
    Andrew Everson (@j2kadd1) reported from Ipswich District, England

    @virginmedia Yeah default =tab, it may be normal for you but not any other provider or router manufacturer. Clearly no point in complaining about a terrible user experience I will just have to buy a router and put yours into the modem mode (which it will probably lose after a update)

  • MattHolbrook86
    Matt Holbrook Golf (@MattHolbrook86) reported from Ipswich District, England

    @virginmedia My Internet is down again. In fact I spend more time without it than I do with it these days. Thoughts?

  • sjslfcforever
    Si Smith (@sjslfcforever) reported from Felixstowe, England

    @virginmedia it seem all your services are down again we seem to have issues every week it’s now coming to the end of our contract so I need you to fix our problems if I will have to move to BT

  • rachelfortnum
    Rachel Fortnum-Adams (@rachelfortnum) reported from Ipswich District, England

    @virginmedia since Christmas our WiFi has been disgustingly bad. A few weeks ago I called yourselves and spent almost 2 hours on the phone. I upgraded our WiFi at home to the best possible WiFi we could have and yet it’s still shockingly bad. I’ve never known such shoddy service

  • BrunningLee
    Lee Brunning (@BrunningLee) reported from Ipswich District, England

    @virginmedia Who knows but certain people with in your team have been very flippant about our situation and trying to palm us off with a 20pound credit. This is nowhere near acceptable considering the stress and upset your so called customer service team has put us through.

  • Sylviefitz63
    Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England

    @virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...

  • Alan_Branch
    Alan Branch (@Alan_Branch) reported from Frinton-on-Sea, England

    @virginmedia waiting 2 weeks for a fix now! since you cut off my mobile due to a glitch in your system! Despite me warning you for 11 months not to cut off my phone… #zerocustomersupport #givemebackmyphone #Hownottorunabuisness

  • MG_Barbor
    Meg Barbor (@MG_Barbor) reported from Felixstowe, England

    @GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • eugenereid
    Eugene Reid (@eugenereid) reported

    @virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!

  • Nichola09215766
    Nicholas (@Nichola09215766) reported

    @virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.

  • ACLegalServices
    Legal Eagle. (@ACLegalServices) reported

    @virginmedia I am seriously thinking of leaving Virgin after 25 years or so as you are about to double my bill to £62.00 a month for speeds of 120mbps. Any recommendations to replace them with a reliable service, that I have had with Virgin. Difficult to talk to them on phone

  • BFrog86370
    🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported

    @virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working

  • pompeyrigs
    nick rigby (@pompeyrigs) reported

    @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible

  • Julybird
    Julybird (@Julybird) reported

    @y_alibhai @virginmedia Change your internet provider. Or ring their cancellation number and they'll likely push heaven and earth to help you then. If they don't, definitely change. I was with them years ago, absolute rubbish of a service.

  • WentTimb
    Anthony Ellis (@WentTimb) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • Penelop30614474
    Penelope Jane (@Penelop30614474) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • Mteasel67
    mark teasel💙💙💙 (@Mteasel67) reported

    @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

  • TinklerTommy
    Tommy Tinkler (@TinklerTommy) reported

    @miss___kb Yep I have used google family and virgin media security whilst kids grew up. You can block anything you want or them and restrict sites and device time and you get to okay anything they install on the device. Most adults as thick as pig **** to use them.