Virgin Media

Virgin Media Outage Report in Felixstowe, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Felixstowe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Felixstowe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Felixstowe, Suffolk, England 04/02/2025 06:45

April 02: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Felixstowe, Suffolk, England

The most recent Virgin Media outage reports came from the following cities: Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Wi-fi
United KingdomIpswich TV
United KingdomIpswich Wi-fi
United KingdomIpswich Internet
United KingdomIpswich Phone
United KingdomIpswich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Felixstowe, England

Latest outage, problems and issue reports in Felixstowe and nearby locations:

  • MG_Barbor Meg Barbor (@MG_Barbor) reported from Felixstowe, England

    @virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.

  • EveScott1 Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin

  • mr_plantgeek Michael Perry Mr Plant Geek® (@mr_plantgeek) reported from Ipswich District, England

    @virginmedia I am having problems with google nest setup

  • gavmeakings Gav Meakings (@gavmeakings) reported from Ipswich District, England

    @virginmedia do you have an idea on how Long services will be down in IP2 area?

  • carlclark52 Carl Robert Clark (@carlclark52) reported from Ipswich District, England

    @virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange

  • EveScott1 Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia Corrrct it is still not working absolute nightmare

  • kavi1238 kavi (@kavi1238) reported from Ipswich District, England

    @virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow

  • MG_Barbor Meg Barbor (@MG_Barbor) reported from Felixstowe, England

    @GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been

  • Sylviefitz63 Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England

    @virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...

  • Sylviefitz63 Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England

    @virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.

  • Sylviefitz63 Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England

    @virginmedia Yes I did.... no comment on the level of service that I received....

  • lbjdenny Leon Denny (@lbjdenny) reported from Ipswich District, England

    @virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!

  • saharasplash lauren schaefer (@saharasplash) reported from Purdis Farm, England

    Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying

  • WiseOlMurph Murph (@WiseOlMurph) reported from Ipswich District, England

    Anyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.

  • EveScott1 Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today

  • EveScott1 Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours

  • liam_garwood grwd 🦅 (@liam_garwood) reported from Ipswich District, England

    @virginmedia I’m having issues with my email on iOS, please help

  • mookstar10 mookstar* (@mookstar10) reported from Ipswich District, England

    Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk

  • PaulEmmett2 Paul Emmett (@PaulEmmett2) reported from Ipswich District, England

    @virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it

  • only_jokering Adam (@only_jokering) reported from Ipswich District, England

    @virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KenGoodwinITV Ken Goodwin (@KenGoodwinITV) reported

    @virginmedia Yes the fault is listen but there’s never a reason given.

  • myzones tasha (@myzones) reported

    @virginmedia No fix time

  • DebbieDht Debbie Travers (@DebbieDht) reported

    @virgin media, it has now been almost two weeks and still broadband is not fixed in our area . . . can you advise why? very poor customer management .

  • myzones tasha (@myzones) reported

    @virginmedia Tv down internet down

  • KarinaChilton Karina Chilton (@KarinaChilton) reported

    @leonagraham @virginmedia Best one was last week when workmen cut through our UFO cable (not Virgin). Lady on the tech help desk still insisted she needed to check my line speed before proceeding! The cable was in two pieces, she sounded surprised when it came back as zero! 🤔🤨

  • iammisswilliams iammisswilliams (@iammisswilliams) reported

    @virginmedia how many times will you **** up my wifi. I want to leave I’ve had enough.

  • JohnKingscott John Kingscott (@JohnKingscott) reported

    @virginmedia Countdown to fix being pushed back to 1600hrs in 3...2.... (day 3)

  • Nickynockyno Nicola Cheeseman (@Nickynockyno) reported

    @virginmedia I need to speak to a human help! Going round in circles on your website and live chat and phone …

  • iammisswilliams iammisswilliams (@iammisswilliams) reported

    How are people mean to work from home without wifi @virginmedia?! This should be a part of my get out clause cause there’s no way I’m paying £240 to leave when I’m not getting the service I’m paying for.

  • subhie Subhakant (@subhie) reported

    @virginmedia I just called customer support and the engineer is scheduled to come today later . It been going on for more than 1 months now. I am thinking of approaching ofcom. I am quite frustrated.