Virgin Media outages and service status in Felixstowe, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Felixstowe, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (80%)
- TV (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Felixstowe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Felixstowe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Felixstowe, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich
|
Internet | 11 days ago |
|
Ipswich
|
Internet | 17 days ago |
|
Ipswich
|
Internet | 17 days ago |
Community Discussion
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Virgin Media Issues Reports Near Felixstowe, England
Latest outage, problems and issue reports in Felixstowe and nearby locations:
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Andy Quinton (@QuintonAndy) reported from Sproughton, England@virginmedia what a truly awful service. 3hours to try and sort a confirm username error,..from you! 7 days I’ve waited for you to sort the email out. Numerous calls...and still no one actually listens or cares. I think I’ve explained it to most of your call centre still no help
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Eve Scott (@EveScott1) reported from Felixstowe, England@virginmedia Corrrct it is still not working absolute nightmare
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kavi (@kavi1238) reported from Ipswich District, England@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
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Helen Collison (@helenlouisecoll) reported from Ipswich District, England@virginmedia My internet is down in Ipswich, Suffolk.
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Si Smith (@sjslfcforever) reported from Felixstowe, England@virginmedia how come I have to reset my broadband router daily to get a signal, zero reception in the upstairs bedroom and yes we have a virgin signal booster, devices constantly need reconnecting and can’t speak to a human on the phone surprise surprise. #disappointed
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Lee Brunning (@BrunningLee) reported from Ipswich District, England@virginmedia Who knows but certain people with in your team have been very flippant about our situation and trying to palm us off with a 20pound credit. This is nowhere near acceptable considering the stress and upset your so called customer service team has put us through.
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Andrew Everson (@j2kadd1) reported from Ipswich District, England@virginmedia Yeah default =tab, it may be normal for you but not any other provider or router manufacturer. Clearly no point in complaining about a terrible user experience I will just have to buy a router and put yours into the modem mode (which it will probably lose after a update)
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Si Smith (@sjslfcforever) reported from Felixstowe, England@virginmedia it seem all your services are down again we seem to have issues every week it’s now coming to the end of our contract so I need you to fix our problems if I will have to move to BT
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Murph (@WiseOlMurph) reported from Ipswich District, EnglandAnyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.
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Nick Neale (@NicholasNeale) reported from Ipswich District, England@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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Control Solutions (@Ipswichpests) reported from Ipswich District, England@virginmedia Its been ongoing for weeks the Internet drops out for a few hours around the neighbourhood you guys come temporarily fix it then it drops out again a few days latter. I dont go on you page or phone anymore because you can't actually get to speak to anyone.
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Carl Robert Clark (@carlclark52) reported from Ipswich District, England@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Francesco Hair Salon (@Francesco_Hair) reported from Ipswich District, England@virginmedia still awaiting an update on our business lines being down at the moment and call diversion not working
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Keg Man Plays (@Kegmanplays) reported from Ipswich District, EnglandHaving a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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Matt Holbrook Golf (@MattHolbrook86) reported from Ipswich District, England@virginmedia My Internet is down again. In fact I spend more time without it than I do with it these days. Thoughts?
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Michael Perry Mr Plant Geek® (@mr_plantgeek) reported from Ipswich District, England@virginmedia I am having problems with google nest setup
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Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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Nigel Jackson (@the_jackson71) reported from Ipswich District, England@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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Rachel Fortnum-Adams (@rachelfortnum) reported from Ipswich District, England@virginmedia since Christmas our WiFi has been disgustingly bad. A few weeks ago I called yourselves and spent almost 2 hours on the phone. I upgraded our WiFi at home to the best possible WiFi we could have and yet it’s still shockingly bad. I’ve never known such shoddy service
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Sarah 'Morgenmuffel' Clark (@positivesarah) reported from Ipswich District, England@virginmedia Down again....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Muhammad ali khan (@muhammadali786k) reportedVirgin Media is worst service provider in London. They will take your money and don't provide you right services. Customer service is pathetic and terrible.
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Greg O'Connell (Two jabs) (@Gregster29) reported@virginmedia Ringing customer services was my first port of call and that got me nowhere.
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Kathy Miller (@KathyMi25429227) reported@virginmedia WiFi cutting out twice today and in last 2 days. Inconvenient at best. Why? Postcode says no issues..
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Rob ⭐⭐️ (@LordBadshot) reported@entrustTMF @virginmedia @Starlink simples - best utility provider I have ever had and never gone down in the years I have been a customer.
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David Richards (@DWRICHARDS) reported@virginmedia Thank you. I look forward to doing so after the current period of 30 days (in which to issue a replacement cheque) has expired and when I will need to renew my attempts at scaling your high security battlements!
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Gibbodive (@gibbodive) reported@entrustTMF @virginmedia BT are woeful too. Over 20 years of misery at 2 different premises. Starlink now - exceptional in every way except for one 3hr occasion with a world wide outage. AMZN also getting into satellite broadband soon. US extreme tech beating UK cables buried in the ground !
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entrustTMF (@entrustTMF) reported@RogerGreen2009 @virginmedia I'm definitely going to be reviewing my options at the end of my current @virginmedia contract as they've been dreadful in terms of communication and help when the chips are down(day SEVEN of outage)😢 Sadly, I've only just renewed my contract... Thanks for the suggestions👍
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Donna Tudor (@donna2904) reported@FuzziePieRat @virginmedia I’ve had the same issues. Given 30 days notice after 19 years as a customer. They kept offering me things I didn’t want. Three hours on chat to give my notice as they were ignoring me.
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Clare Hutchins (@MinnieM40) reported@virginmedia I’ve just been advised by your customer team in chat there is no larger remote for the 360. For someone who is sight impaired this is unwelcome news.
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🇬🇧💃Kitty Fisher🏴💋🌺🇬🇧🇮🇱💜✡️💋 (@Purple67Florida) reported@NotFarLeftAtAll Said it many time whilst speaking to a customer service rep at Virgin Media . Absolutely pathetic.