Virgin Media Outage Report in Felixstowe, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Felixstowe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Felixstowe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Felixstowe, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
TV | |
| Ipswich |
TV | |
| Ipswich |
Internet | |
| Ipswich |
TV | |
| Ipswich |
TV | |
| Ipswich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Felixstowe, England
Latest outage, problems and issue reports in Felixstowe and nearby locations:
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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lauren schaefer
(@saharasplash) reported
from
Purdis Farm, England
Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
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Paul Emmett
(@PaulEmmett2) reported
from
Ipswich District, England
@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
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Nick Neale
(@NicholasNeale) reported
from
Ipswich District, England
@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
from
Bramford, England
@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
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Keg Man Plays
(@Kegmanplays) reported
from
Ipswich District, England
Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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Nigel Jackson
(@the_jackson71) reported
from
Ipswich District, England
@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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Carl Robert Clark
(@carlclark52) reported
from
Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia Yes I did.... no comment on the level of service that I received....
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mookstar*
(@mookstar10) reported
from
Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
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Gav Meakings
(@gavmeakings) reported
from
Ipswich District, England
@virginmedia do you have an idea on how Long services will be down in IP2 area?
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Leon Denny
(@lbjdenny) reported
from
Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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kavi
(@kavi1238) reported
from
Ipswich District, England
@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris J
(@mrcj300460) reported
@virginmedia Originally M200 fibre broadband, service so bad Virgin moved to M350 & reduced from £28-£26 +free booster for upstairs with offer of 2additional if poor wifi cont, wifi still very poor to point of none @times, bill has never been £26 range from £28-£41 after many CuSer calls
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Jane Gilliland
(@ndh2007) reported
@virginmedia They won't deal with it. Can I have the customer retention number or complaints team number. I've been with virgin nearly 30yrs
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Deano
(@Deano2087) reported
@virginmedia Once again, broadband and TV services down in GU24 area. Started last night, said it'd be fixed by this morning, now saying fix is estimated tomorrow midday. 😒
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sharon
(@sharon64909816) reported
@virginmedia - absolutely disgraceful customer services. Can’t even answer a complaint efficiently - C-180123526. Now gone to the FSO for assistance. 😡. During this current financial crisis, fingers crossed they are more helpful!
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Bitter Stu.
(@SoleCrowleSoul) reported
@virginmedia Hi. My 360 Remote has given up the ghost. Not had the box long. Followed the online help, Tried new batteries/reset etc, and no life at all. Cannot get thru on the phone. Any other easier way to order a replacement remote?
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sharon
(@sharon64909816) reported
@virginmedia I have already said I received a response, but it didn’t even answer the complaint. I really do hope the FOS is better at communication than the employees of Virgin Media are.
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Miss Sparkle
(@Grumpinator) reported
@virginmedia worse customer service ever. Everytime I try to contact them, I get cut off or asked the same question over and order. I just want to speak to a person!!!
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Chocolate Teapot
(@chcolate_teapot) reported
@virginmedia @LydonJC Your service levels are abysmal and you lie to customers as standard procedure. Its not excellent value for money at all. Its shockingly bad.
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Hamers ☘️
(@hjnaps) reported
@virginmedia Hey, I'm having an issue with my grandad's landline. It just keeps ringing but isn't ringing on his end. He had a back up line installed bc he has dementia and is vulnerable but it seems to be doing the same thing. Is there any way you could check this for me?
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Julie Bailey
(@mejulie64) reported
@virginmedia Green flashing lights means the problem is at the main box out on street not in the property