Virgin Media outages and service status in Felixstowe, England

Problems in the last 24 hours in Felixstowe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Felixstowe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Felixstowe, England

The most recent Virgin Media outage reports came from the following cities: Ipswich.

City	Problem Type	Report Time
Ipswich	Internet	8 hours ago
Ipswich	TV	20 hours ago
Ipswich	TV	14 days ago
Ipswich	Internet	17 days ago
Ipswich	Phone	25 days ago
Ipswich	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Felixstowe, England

Latest outage, problems and issue reports in Felixstowe and nearby locations:

• 
  Lee Brunning (@BrunningLee) reported 2 minutes ago from Ipswich District, England

  @virginmedia Look I've had two days of total crap from you guys. I just don't have the energy to deal with this anymore. You've took money off me wen u shouldn't. Because of covid I'm on less money so an extra 26 quid is massive to us,but all your guys keep doing is fobbing us off. 😠

• 
  Gav Meakings (@gavmeakings) reported 4 minutes ago from Ipswich District, England

  @virginmedia do you have an idea on how Long services will be down in IP2 area?

• 
  Si Smith (@sjslfcforever) reported 5 minutes ago from Felixstowe, England

  @virginmedia how come I have to reset my broadband router daily to get a signal, zero reception in the upstairs bedroom and yes we have a virgin signal booster, devices constantly need reconnecting and can’t speak to a human on the phone surprise surprise. #disappointed

• 
  Adam (@only_jokering) reported 6 minutes ago from Ipswich District, England

  @virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?

• 
  Rachel Fortnum-Adams (@rachelfortnum) reported 7 minutes ago from Ipswich District, England

  @virginmedia since Christmas our WiFi has been disgustingly bad. A few weeks ago I called yourselves and spent almost 2 hours on the phone. I upgraded our WiFi at home to the best possible WiFi we could have and yet it’s still shockingly bad. I’ve never known such shoddy service

• 
  Matt Smith (@matt40k) reported 16 minutes ago from Ipswich District, England

  Ok so, virgin media router kinda sucks, if I use the Bt SmartHub 2, it would basically just be a Wi-fi access point, so would need a like a rpi for dhcp Or I could just buy a google nest Wi-fi or something ubiquiti

• 
  Matt Holbrook Golf (@MattHolbrook86) reported 18 minutes ago from Ipswich District, England

  @virginmedia My Internet is down again. In fact I spend more time without it than I do with it these days. Thoughts?

• 
  Meg Barbor (@MG_Barbor) reported 23 minutes ago from Felixstowe, England

  @GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been

• 
  Si Smith (@sjslfcforever) reported 26 minutes ago from Felixstowe, England

  @virginmedia it seem all your services are down again we seem to have issues every week it’s now coming to the end of our contract so I need you to fix our problems if I will have to move to BT

• 
  Sarah Lou (@Sarahlou21222) reported 32 minutes ago from Felixstowe, England

  @virginmedia Yeah apparently there’s a issue in the area somewhere I don’t have a lot of data on my mobile and it’s annoying that I have to use my data

• 
  Rachel Fortnum-Adams (@rachelfortnum) reported 32 minutes ago from Ipswich District, England

  @virginmedia Eventually but the issue had taken 4 days to resolve which is shocking. Your customer service is the worst I’ve ever come across #virginmedia

• 
  Murph (@WiseOlMurph) reported 33 minutes ago from Ipswich District, England

  Anyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.

• 
  Sarah 'Morgenmuffel' Clark (@positivesarah) reported 39 minutes ago from Ipswich District, England

  @virginmedia Down again....

• 
  grwd 🦅 (@liam_garwood) reported 41 minutes ago from Ipswich District, England

  @virginmedia why is it so hard to get in contact with you? I can’t start a live chat and when I ring and think I’m getting some progress you tell me to look online and hang up????

• 
  Rachel Fortnum-Adams (@rachelfortnum) reported 42 minutes ago from Ipswich District, England

  @virginmedia I am actually so disgusted with your customer service for our WiFi that I have no words. How many times do I need to contact you? I’ve been a customer for 22 years and I’ve never experienced such a bad service #sortitout #virginmedia

• 
  Lee Brunning (@BrunningLee) reported 42 minutes ago from Ipswich District, England

  @virginmedia Who knows but certain people with in your team have been very flippant about our situation and trying to palm us off with a 20pound credit. This is nowhere near acceptable considering the stress and upset your so called customer service team has put us through.

• 
  Sarah Lou (@Sarahlou21222) reported 46 minutes ago from Felixstowe, England

  Is anyone having problems with @virginmedia internet today in the felixstowe area

• 
  Matt Holbrook Golf (@MattHolbrook86) reported 50 minutes ago from Ipswich District, England

  @virginmedia Come on.......I'm on this page about 3 times a week. Its ridiculous the amount you charge for such a shabby service

• 
  Michael Perry Mr Plant Geek® (@mr_plantgeek) reported 51 minutes ago from Ipswich District, England

  @virginmedia I am having problems with google nest setup

• 
  grwd 🦅 (@liam_garwood) reported 59 minutes ago from Ipswich District, England

  @virginmedia I’m having issues with my email on iOS, please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mrfolgers.eth (@foulger_sam) reported 5 minutes ago

  @virginmedia Yes we did and the agent stated that we weren’t allowed to raise a complaint, which we did do when got though to a call centre in the UK, the case is currently ongoing for misconduct

• 
  Vonny not bonny, 😂 (@h1ndmar5h) reported 5 minutes ago

  @virginmedia I have to sign in to see if their are any faults, I can do that with no problems

• 
  Auntie Social (@auntiesocial73) reported 6 minutes ago

  @virginmedia hi, our internet has been down for 3 hours, any idea what the issue is?

• 
  FergUK85 (@FergUK85) reported 12 minutes ago

  It would appear that @virginmedia ‘s approach to customer service when you wish to cancel a broadband contract is to just simply put the phone down on you..

• 
  mrfolgers.eth (@foulger_sam) reported 12 minutes ago

  @virginmedia My partner has already spoke to retentions, raised the complaint, and is currently being transferred to technical. the Indian gentlemen also gave us a false identity over the phone refused to give us a case number.

• 
  mrfolgers.eth (@foulger_sam) reported 13 minutes ago

  @virginmedia Yes we have a engineer coming out later in the week, a lot better customer service once we went though retentions onwards. Its a bit concerning dealing with someone asking for money to replace the router no transfer no case# and fraudulent ID thanks for the help tho 👍

• 
  Sean Mcloughlin (@SeanMcl90751006) reported 17 minutes ago

  @virginmedia Most useless company (not just comms company) I have ever had the misfortune of buying services from. Ordered (and paid for) 1GB bundle upgrade in January. Still not sorted. Hours spent on phone to customer services repeatedly rehearsing the issues over and over.

• 
  Bracken Bird (@brackenbird1) reported 18 minutes ago

  @virginmedia absolutely furious. On the phone to your customer service department-50 minutes so far and counting, chasing equipment you should have sent last week🤬

• 
  Nick Goldstone 💙💛 (@GoldstoneNick) reported 20 minutes ago

  @virginmedia Well it appears to be a chronic problem with multiple Virgin Media customers that I have shared today’s problems with… the coincidence is just too obvious

• 
  Kerry Rushton (@KVRush71) reported 22 minutes ago

  Disgusted with @virginmedia service!!! Diabolical broadband coverage and non existent customer service as well now!!! In case anyone is considering signing up, so yourself a favour..... DON’T!!! Nothing but disappointed with them. 😡