Virgin Media Outage Report in Orford, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orford, England
Latest outage, problems and issue reports in Orford and nearby locations:
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Au_somemum
(@au_somemum) reported
from
Felixstowe, England
@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
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Chris Dale
(@chrisdaleoxford) reported
from
Orford, England
My timeline always has complaints about @virginmedia, usually of failed connections and lazy, useless support. This goes to another level
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Baker
(@GoonerBadger) reported
@virginmedia I can - but this has been going on for a few days now, how do I know something is actually being done to resolve the problem, and when that is likely to be?
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Coops
(@coopz1994) reported
@virginmedia Coming to end of new customer deal, want new deal or looking to cancel
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Sue Harvey 💙
(@SueHarveyCT) reported
@virginmedia I have just spent 3hrs getting nowhere with the text /WhatsApp help thing. Complete waste of hours of my time. How can I cancel my broadband service without bots trying to sell me something else & then vanishing?
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Nicholas Garside
(@GarsideNico1) reported
@virginmedia I have tried 5 times and 3 hours to get through to technical help with regards my delayed activation. Every-time the call goes through its a dead call.
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Chantal JB
(@chanjb1) reported
@virginmedia Ok I'll contact customer retentions and I'm clearly getting nowhere with this chat
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Lisa Grimwade
(@lisagrimwade) reported
@virginmedia @vi@virginmedia i sent a WhatsApp message to cancel my contract at 19.16 still waiting for a reply, from someone who is not an auto reply, please advise?
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xRisKyEU
(@FareDesigns) reported
@virginmedia No, the technician tightened the cable on each end then gave us the date for when issues would stop in my area, yet they still continue at random times. Even when I've received a text stating that the area problem has been fixed.
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Cenk KIRAN👨🏻💻🚀
(@cenkkiran) reported
from
Merton, England
Hey @virginmedia broadband is off AGAIN! Do we need to wait on call for at least 50 mins to reach technical support?
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Dr Sarah Howard
(@SusHeritage) reported
@virginmedia Just got through on phone. YEP, JUST PLAIN OLD MIS-SOLD. Please get your operatives to be clear that Netflix is not “included” as they keep saying, giving the impression that the cost is covered by Virgin, but it is merely *itemised* on the bill. I will raise a formal complaint.
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BlueBerry
(@SolasBB) reported
@Markopite @virginmedia @cbcromabu Can any of the Virgin Media reps on twitter at least reply and say that they ha ve reported the complete lack of Internet service in Maynooth Ireland for over 3 hours now ? Can you confirm someone from Virgin media is investigating this ?