Virgin Media Outage Report in Orford, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Orford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Orford, England
Latest outage, problems and issue reports in Orford and nearby locations:
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Au_somemum
(@au_somemum) reported
from
Felixstowe, England
@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Chris Dale
(@chrisdaleoxford) reported
from
Orford, England
My timeline always has complaints about @virginmedia, usually of failed connections and lazy, useless support. This goes to another level
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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twentythreeskidoo
(@20threeskidooo) reported
@virginmedia why have you left my 84 year old partially sighted mother with no landline and no emergency alarm after your engineer failed to show to connect your new phone fibre connector. And your call centre are just not interested.
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Alan Astbury
(@AlanRenza) reported
Anyone else in the belfast area lost @virginmedia connection? I know the UK is down or adding issues pretty much from other tweets.
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Sean Lynn
(@seanlynnok) reported
In case you're feeling too optimistic right now, might I suggest trying to submit a simple complaint to @virginmedia about their overcharging. That'll destroy your faith in humanity and, quite possibly, your sanity.
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Natalie Kiernan
(@natskiernan) reported
@virginmedia - have been told for the past 2 weeks that someone would come and install cables for internet but it gets rescheduled everyday, can someone please help on this. We're currently being charged without receiving any internet.
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Mark Gibbons
(@mgne71) reported
@virginmedia £85 Virgin Media and £27.92 O2 is what I'm paying at present, still have both service but my agreed £2.92 discount from Virgin Media Retentions has never been applied, hope that's better explained 👌
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Anthony McGuire
(@antmcguire) reported
@Nelza82 @virginmedia redic init. literally put at the bottom of the email if i was a new customer i could get the same package for £25. not sure you can leave and rejoin without a break in service.
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Kris Sladewski
(@krissladewski) reported
@virginmedia Sure, I called Virgin Mobile yesterday and upgraded my contact and since then I can’t get signal, connect to data or do anything else that requires connection to the network.
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JOE Mac
(@jooemac) reported
@virginmedia Yes have an intermittent fault for last three months. 4 engineers visit the last one called the network engineer out and between them they are certain I need a re pool. This was to be carried out this morning as per a text on the 25/11/22 from the engineer. No one came I called c
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JOE Mac
(@jooemac) reported
@virginmedia I called Customer service said they could see I needed new fibre but they can’t order it. Need an engineer to authorise. I#My case is in a holding pool and could I not contact the engineer who texted me