Virgin Media

Virgin Media Outage Report in Orford, Suffolk, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Orford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Orford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Orford, Suffolk, England 12/16/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Orford, England

Latest outage, problems and issue reports in Orford and nearby locations:

  • Sarahlou21222 Sarah Lou (@Sarahlou21222) reported from Felixstowe, England

    @virginmedia Yeah apparently there’s a issue in the area somewhere I don’t have a lot of data on my mobile and it’s annoying that I have to use my data

  • MG_Barbor Meg Barbor (@MG_Barbor) reported from Felixstowe, England

    @GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been

  • Sarahlou21222 Sarah Lou (@Sarahlou21222) reported from Felixstowe, England

    Is anyone having problems with @virginmedia internet today in the felixstowe area

  • EveScott1 Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia Corrrct it is still not working absolute nightmare

  • sjslfcforever Si Smith (@sjslfcforever) reported from Felixstowe, England

    @virginmedia it seem all your services are down again we seem to have issues every week it’s now coming to the end of our contract so I need you to fix our problems if I will have to move to BT

  • chrisdaleoxford Chris Dale (@chrisdaleoxford) reported from Orford, England

    My timeline always has complaints about @virginmedia, usually of failed connections and lazy, useless support. This goes to another level

  • MG_Barbor Meg Barbor (@MG_Barbor) reported from Felixstowe, England

    @virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.

  • EveScott1 Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today

  • stayaldeburgh Stay Aldeburgh (@stayaldeburgh) reported from Aldeburgh, England

    @PilatesPositive @virginmedia Not the only guilty party, shocking service all round!

  • sjslfcforever Si Smith (@sjslfcforever) reported from Felixstowe, England

    @virginmedia how come I have to reset my broadband router daily to get a signal, zero reception in the upstairs bedroom and yes we have a virgin signal booster, devices constantly need reconnecting and can’t speak to a human on the phone surprise surprise. #disappointed

  • EveScott1 Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin

  • EveScott1 Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours

  • au_somemum Au_somemum (@au_somemum) reported from Felixstowe, England

    @virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Higgy__Smalls Higgy Smalls (@Higgy__Smalls) reported

    @virginmedia On both my wired PC and our various wireless devices. Rather confusingly, when I checked the service status just now it says that there is an issue and an engineer is due to fix it before 6 tonight, but if I then run a test it tells me there is no network issue found.

  • playpet1 playpet (@playpet1) reported

    @jomickane I don’t the food @subway is over priced crap, and the staff pfff its like the staff @virginmedia

  • jongoodall Jon Goodall (@jongoodall) reported

    @virginmedia Just called it and it said there was no known issues. I’m just baffled as to why my hub has stayed flashing green non stop since the outage

  • Philtaylor04 Phil M Taylor (@Philtaylor04) reported

    @virginmedia Please provide me with a customer service email, thank you

  • Bob32037301 Bob (@Bob32037301) reported

    @virginmedia I see, oh well you guys haven’t been to bad over the last 10+ years to be fare, but Yh times to change suppliers, Thanks for the service over the years 👍

  • Andy_J_C Andy_J_C (@Andy_J_C) reported

    @virginmedia hey, I can't access email at the mo "Connection Error. The service is not available right now" When will this be fixed? Thanks.

  • tammyhayes1989 Tammy..❤ (@tammyhayes1989) reported

    @virginmedia Yes it’s saying no issues although there clearly is. Paying so much money for no service all the time.

  • pintofnumbers pintofnumbers ⚒ (@pintofnumbers) reported

    @virginmedia so 2 days running the service will down from 8am-3pm. The irony being of course that the router WIFI only reaches the room it’s in and parts of the one next to it. Customer service have no interest either!

  • Jumpilas Jumpilas (@Jumpilas) reported

    @virginmedia terrible service. Lighting fast broadband is a lie!! Have had no internet for 3 days for engineer then to come out and say that he can't do anything!! Shocking service!! I would not recomment virgin to anyone!!!

  • Bob32037301 Bob (@Bob32037301) reported

    @virginmedia shame really because you’ve provided a good service over the years but only leaving due to the previous tweets. Might be back in the future but i am quite loyal to my providers hence 10+ years with VM so will probably stay with my future provider for a good while.