Virgin Media

Virgin Media Outage Report in Aldeburgh, Suffolk, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aldeburgh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldeburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aldeburgh, Suffolk, England 12/15/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Aldeburgh, England

Latest outage, problems and issue reports in Aldeburgh and nearby locations:

  • chrisdaleoxford Chris Dale (@chrisdaleoxford) reported from Orford, England

    My timeline always has complaints about @virginmedia, usually of failed connections and lazy, useless support. This goes to another level

  • stayaldeburgh Stay Aldeburgh (@stayaldeburgh) reported from Aldeburgh, England

    @PilatesPositive @virginmedia Not the only guilty party, shocking service all round!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • glanj_ Glenn (@glanj_) reported

    @virginmedia More terrible service. My complaint has mysteriously disappeared. Both the one made over the phone, and via your online form. Any explanation? Awful, awful customer service

  • DomMog86 T (@DomMog86) reported

    @virginmedia I renewed my contract last month, that going to be a problem?

  • chiefmackers Paul McClure (@chiefmackers) reported

    @virginmedia Which appointment? I’ve had dozens. They’re never met. I’m just stuck in an endless loop of delayed appointments & no one from Virgin knowing why. They blame the outside construction team. The construction team says it’s virgin who sets the work order & they aren’t getting it.

  • KateKtam Kate (@KateKtam) reported

    @virginmedia There wasn’t a problem with them until you did your ‘essential work’. I work on-call 24/7 and desperately need Wi-Fi over night too…please help@me get this engineer here within the next 48hrs!

  • YODELhell YODELhell (@YODELhell) reported

    @virginmedia @seanmcd07 That’s a load of crap Virgin, and you know it. YOU hired YODEL, YOU’RE the customer - not Sean. You have to chase them, as they will tell Sean if he tries. If you want to save money hiring the cheapest courier you can find, you need to accept responsibility.

  • TJsuperRed Terry (@TJsuperRed) reported

    @virginmedia I am formally notifying you of poor service and expect you to resolve it within 14 days. If you are unable to do so, I consider you in breach of contract and will be writing to request I leave my contract immediately and without penalty as outlined by Ofcom

  • FrankBlack_MM Frank Black 🦖 (@FrankBlack_MM) reported

    @virginmedia is it true there are parts of Watford area without any telephone for over 24 hours? They can't even dial 999 if they had an emergency. These include vulnerable residents such as the elderly living alone. Is this acceptable? Care to comment on your customer service?

  • ProudLondoner2 ProudLondoner (@ProudLondoner2) reported

    @virginmedia an engineer came and was unable set up my broadband this morning. My contract with BT is about to end and I can’t get through to anyone. How can I get help with this? Or to cancel? I need internet and already feel concerned about Virgin Media’s customer service

  • CamberMan Guy Williams 🇺🇦 (@CamberMan) reported

    @virginmedia Two days?? Two ******* days!!! This just says everything about Virgin media. I couldn't even get onto the site & spent over an hour on the phone to "customer service" all for zero help. Utterly useless!

  • tizdesigns Tiz Designs (@tizdesigns) reported

    @virginmedia Hi I’ve already registered for broadband loss. But service status says no problem with phone. I might need an engineer but I can’t phone you. Need help!