Virgin Media

Virgin Media Outage Report in Sproughton, Suffolk, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sproughton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sproughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sproughton, Suffolk, England 11/14/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sproughton, Suffolk, England

The most recent Virgin Media outage reports came from the following cities: Ipswich and Colchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Internet
United KingdomIpswich TV
United KingdomColchester Internet
United KingdomIpswich TV
United KingdomIpswich Internet
United KingdomColchester TV

Community Discussion

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Virgin Media Issues Reports Near Sproughton, England

Latest outage, problems and issue reports in Sproughton and nearby locations:

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

  • leiatwit40 Leia (@leiatwit40) reported from Colchester, England

    @virginmedia Still not working!!! Super slow

  • RedWrenStudios Red Wren Studios (@RedWrenStudios) reported from Ipswich District, England

    @virginmedia @virginhelp We upgraded our package and were told a new sim would be with us in 3 days then we may lose service for 10 minutes. However we have been without phone service for 2 days now 😔

  • sjslfcforever Si Smith (@sjslfcforever) reported from Felixstowe, England

    @virginmedia hi there how come we pay for 200 mb broadband and constantly only get 24 mb then we rest the system and it’s fine 24 hrs later same problem getting very upset with it, please sort it or I’m off to BT. #poorservice

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia It is slow in all three of the devices I use.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

  • Sarahlou21222 Sarah Lou (@Sarahlou21222) reported from Felixstowe, England

    @virginmedia do you know how long the tv side is going to be down for

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

  • Francesco_Hair Francesco Hair Salon (@Francesco_Hair) reported from Ipswich District, England

    @virginmedia still awaiting an update on our business lines being down at the moment and call diversion not working

  • Ipswichpests Control Solutions (@Ipswichpests) reported from Ipswich District, England

    @virginmedia Its been ongoing for weeks the Internet drops out for a few hours around the neighbourhood you guys come temporarily fix it then it drops out again a few days latter. I dont go on you page or phone anymore because you can't actually get to speak to anyone.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

  • Ipswichpests Control Solutions (@Ipswichpests) reported from Ipswich District, England

    @virginmedia you really need to sort this problem out in ip1 area its been going on for weeks coming to the point where people will cancel there contacts due to poor service.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!

  • ptrling Peter Ling (@ptrling) reported from Ipswich District, England

    @virginmedia Hey! Been having really unstable connection in recent weeks, with important Zoom calls dropping out mid call. I’ve run online diagnostics which always say ‘we know, check back in 24hrs’ No improvement and vital it’s fixed. Can you pls help? 🤞

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilSpenc23 Phil Spencer (@PhilSpenc23) reported

    Has any @virginmedia customer ever successfully been able to access Sky Sports football on the red button without filing a complaint first? I bloody haven't. Shambles.

  • ericc1962 Eric (@ericc1962) reported

    @PhilSpenc23 @virginmedia I’m a Sky customer and can’t get on it atm. Frustrating

  • bbmarsh17 Ben Marshall (@bbmarsh17) reported

    @virginmedia Sky red button not working. Please sort this

  • MariannexS Marianne Sommerville 🌻 (@MariannexS) reported from West Bromwich, England

    @virginmedia red button for the football not working again. @SkySports

  • RicBarron Richard Barron (@RicBarron) reported

    Hey @virginmedia any chance of sorting @SkyFootball red button- pay too much for a crap service

  • BennetStone Bennet Stone (@BennetStone) reported

    @evoccfc Not working on @virginmedia either. Why bother advertising the red button if it doesn't work? Useless as usual.

  • AndyWilkes92 Andrew Wilkes (@AndyWilkes92) reported

    @middsey89 @virginmedia Having the sample problem mate, imagine actually getting what you pay for !!

  • IanRobEfc1878 IanRob79💙 (@IanRobEfc1878) reported from Wigan, England

    @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

  • _ItsLewis18_ _ItsLewis_ (@_ItsLewis18_) reported

    @GD_MFC @virginmedia Ye same not working for me

  • MaxHanaghan **** Show country (@MaxHanaghan) reported

    @Stacy_Shaw @virginmedia @SkySports Not working for me