Virgin Media Outage Report in Sproughton, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sproughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sproughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sproughton, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
TV | |
| Ipswich |
TV | |
| Ipswich |
Internet | |
| Ipswich |
TV | |
| Colchester |
Internet | |
| Ipswich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sproughton, England
Latest outage, problems and issue reports in Sproughton and nearby locations:
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Matt Holbrook Golf
(@MattHolbrook86) reported
from
Ipswich District, England
@virginmedia Come on.......I'm on this page about 3 times a week. Its ridiculous the amount you charge for such a shabby service
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Red Wren Studios
(@RedWrenStudios) reported
from
Ipswich District, England
@virginmedia @virginhelp We upgraded our package and were told a new sim would be with us in 3 days then we may lose service for 10 minutes. However we have been without phone service for 2 days now 😔
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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Sarah Lou
(@Sarahlou21222) reported
from
Felixstowe, England
@virginmedia Yeah apparently there’s a issue in the area somewhere I don’t have a lot of data on my mobile and it’s annoying that I have to use my data
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia it seem all your services are down again we seem to have issues every week it’s now coming to the end of our contract so I need you to fix our problems if I will have to move to BT
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Matt Holbrook Golf
(@MattHolbrook86) reported
from
Ipswich District, England
@virginmedia My Internet is down again. In fact I spend more time without it than I do with it these days. Thoughts?
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia hi there how come we pay for 200 mb broadband and constantly only get 24 mb then we rest the system and it’s fine 24 hrs later same problem getting very upset with it, please sort it or I’m off to BT. #poorservice
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Sarah Lou
(@Sarahlou21222) reported
from
Felixstowe, England
@virginmedia do you know how long the tv side is going to be down for
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Control Solutions
(@Ipswichpests) reported
from
Ipswich District, England
@virginmedia Its been ongoing for weeks the Internet drops out for a few hours around the neighbourhood you guys come temporarily fix it then it drops out again a few days latter. I dont go on you page or phone anymore because you can't actually get to speak to anyone.
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Sarah Lou
(@Sarahlou21222) reported
from
Felixstowe, England
Is anyone having problems with @virginmedia internet today in the felixstowe area
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Francesco Hair Salon
(@Francesco_Hair) reported
from
Ipswich District, England
@virginmedia still awaiting an update on our business lines being down at the moment and call diversion not working
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Andy Quinton
(@QuintonAndy) reported
from
Sproughton, England
@virginmedia what a truly awful service. 3hours to try and sort a confirm username error,..from you! 7 days I’ve waited for you to sort the email out. Numerous calls...and still no one actually listens or cares. I think I’ve explained it to most of your call centre still no help
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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Control Solutions
(@Ipswichpests) reported
from
Ipswich District, England
@virginmedia you really need to sort this problem out in ip1 area its been going on for weeks coming to the point where people will cancel there contacts due to poor service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧 PuNKD Steven 🇬🇧 #LuciferNetflix
(@xXxXPuNKDXxXx) reported
I'm going to SMASH this ******* @virginmedia tivo box. IT DOES NOT WORK. I'm paying almost £80/mo (excluding BB and phone) for a ******* service I cant use and they, virgin media keep ignoring me. Oh, you dont like me swearing? Then if you ******* helped, I wouldnt have to swear
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🦋Nicola Warburton🦋
(@SueSueHeck9) reported
@megg_paul @virginmedia Thanks for that David. This has been going on for too long now, and someone has to take ownership of dealing with the problem it until its resolved. It's just not acceptable to be asked to wait any longer given that we're passed the '7 working days' point.
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Thomas Coxhead
(@iamcoxhead) reported
@virginmedia I WAS TOLD IT WAS AN ISSUE IN THE AREA ON THE PHONE. No it doesn’t, what I was given starts with C-020.
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Darren Willis
(@Willo3186) reported
@virginmedia That doesn’t really help thou does it?
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💙Northern Do Gooder
(@MissFairhurst) reported
@virginmedia This is not true. In the last few weeks, the WiFi has kept dropping out and download speeds have been less than 10% of normal, especially Mon - Fri. I am in the NW, trying to work from home. Please fix this!
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Andy Harding
(@CodeFirstAndy) reported
@virginmedia having trouble with missing TV channels and boxes connecting to each other. Have tried to get through for help via your website and phone lines but it's a mess.
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never ask for help coz without permission off god
(@R79177213) reported
@HollyBranson @virginmedia I need your support
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Nadine
(@Nadderrs) reported
@virginmedia awful service! I am now on day 2 without any internet! I have called to try and sort the problem to simply be told the engineers are working on the issue & it should be solved by March 9! Do you wish to tell my employer that also. Absolute joke! #poorcustomerservice
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Kane Brough
(@KanesTheName) reported
@bazza_bee78 @virginmedia Same problem for me, apparently no issues being reported but my work has had to be cancelled due to no internet too
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TripleDuluxe
(@TripleDuluxe) reported
@virginmedia Finally recognise there is an issue. Hallelujah! But cancel our engineer appt. You better get this sorted today now you've cancelled that appt. Never once had this issue with @Plusnet & @skytv in 10yrs of broadband/tv supply. 3 months with you and multiple dropouts🤬