Virgin Media Outage Report in Sproughton, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sproughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sproughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sproughton, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Wi-fi | |
| Colchester |
Internet | |
| Colchester |
Internet | |
| Ipswich |
||
| Ipswich |
TV | |
| Colchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sproughton, England
Latest outage, problems and issue reports in Sproughton and nearby locations:
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.
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Leon Denny
(@lbjdenny) reported
from
Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
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Paul Emmett
(@PaulEmmett2) reported
from
Ipswich District, England
@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
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lauren schaefer
(@saharasplash) reported
from
Purdis Farm, England
Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
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Carl Robert Clark
(@carlclark52) reported
from
Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia Yes I did.... no comment on the level of service that I received....
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
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mookstar*
(@mookstar10) reported
from
Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@jasonkneen @virginmedia That page never seems to work for me.
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈 Barnaby and Chris🌍
(@AmbroseBarnaby) reported
from
Richmond, England
Typical No Virgin Media again but I know it’s not just me as thousands of people on here seem to have same issues typical.
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alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@virginmedia You’re not the problem, @skytv are ,
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Matthew Jones
(@mattxjones) reported
from
Lincoln District, England
@virginmedia It wasn’t - I just want to add sky sports to my package, but I can’t online and the automated telephone service doesn’t work
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again
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alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@skytv on hold for over an hour to speak to billing as you have decided to up my bill by £40 still no answer, disgusting service , thank god contract up in July ,who to choose @virginmedia or @btsportfootball , will be internet & phones aswell
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia I will let you know in the morning when I log back on......had to give up today as couldn't get anything done 😪 WIFI seems to be working ok on my mobile but let's see what it is like in the morning on the laptop. To be honest the connection has been terrible for days.......
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia not one positive tweet is sent to you it’s all negative saying how **** you lot are
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia my internet has been cutting out for almost 24hrs. I am trying to work at home so don't have time to call. Can you please let me know when this issue is going to be resolved. All my equipment is functioning.
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia **** cunty company **** off bunch of useless wankers