Virgin Media Outage Report in Sproughton, Suffolk, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sproughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sproughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (34%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Sproughton, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
TV | |
| Colchester |
Internet | |
| Ipswich |
TV | |
| Ipswich |
Internet | |
| Colchester |
TV | |
| Colchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sproughton, England
Latest outage, problems and issue reports in Sproughton and nearby locations:
-
Matt Smith
(@matt40k) reported
from
Ipswich District, England
Ok so, virgin media router kinda sucks, if I use the Bt SmartHub 2, it would basically just be a Wi-fi access point, so would need a like a rpi for dhcp Or I could just buy a google nest Wi-fi or something ubiquiti
-
Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
-
Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.
-
Sarah 'Morgenmuffel' Clark
(@positivesarah) reported
from
Ipswich District, England
@virginmedia Down again....
-
Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia I am actually so disgusted with your customer service for our WiFi that I have no words. How many times do I need to contact you? I’ve been a customer for 22 years and I’ve never experienced such a bad service #sortitout #virginmedia
-
Lee Brunning
(@BrunningLee) reported
from
Ipswich District, England
@virginmedia Look I've had two days of total crap from you guys. I just don't have the energy to deal with this anymore. You've took money off me wen u shouldn't. Because of covid I'm on less money so an extra 26 quid is massive to us,but all your guys keep doing is fobbing us off. 😠
-
Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
-
Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia since Christmas our WiFi has been disgustingly bad. A few weeks ago I called yourselves and spent almost 2 hours on the phone. I upgraded our WiFi at home to the best possible WiFi we could have and yet it’s still shockingly bad. I’ve never known such shoddy service
-
Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
-
Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.
-
grwd 🦅
(@liam_garwood) reported
from
Ipswich District, England
@virginmedia why is it so hard to get in contact with you? I can’t start a live chat and when I ring and think I’m getting some progress you tell me to look online and hang up????
-
Murph
(@WiseOlMurph) reported
from
Ipswich District, England
Anyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.
-
Richard Martin
(@gunsmoke70) reported
from
Colchester, England
@virginmedia what’s the issue with the service in colchester CO2 area
-
Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.
-
RUSSELL WALKER
(@RUSSELL91779006) reported
from
Colchester, England
@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
-
Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia Eventually but the issue had taken 4 days to resolve which is shocking. Your customer service is the worst I’ve ever come across #virginmedia
-
Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia how come I have to reset my broadband router daily to get a signal, zero reception in the upstairs bedroom and yes we have a virgin signal booster, devices constantly need reconnecting and can’t speak to a human on the phone surprise surprise. #disappointed
-
Lee Brunning
(@BrunningLee) reported
from
Ipswich District, England
@virginmedia Who knows but certain people with in your team have been very flippant about our situation and trying to palm us off with a 20pound credit. This is nowhere near acceptable considering the stress and upset your so called customer service team has put us through.
-
Darren Grove
(@Grovesy71) reported
from
Colchester, England
@virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer
-
Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Helley
(@HelleyPaul) reported
@virginmedia sort yourselves out! No service again this morning in Torbay 😤
-
SharonMarie
(@SharonMarie_x) reported
@Joe_higham7 I'm not a sky customer and couldn't find it on virgin media so ended up downloading the app on my firestick. Was a nightmare finding out how to watch it
-
Dr. Dredd Annoyntmint. Wind Up da fascists.
(@Annoyntmint) reported
@virginmedia your Internet sucks. Last 48 hours has been hell. You have a problem in Solihull?
-
Carlos
(@HollowayCarl) reported
@virginmedia what’s going on with your customer service ? Shocking
-
Chris Croon Simpson
(@Croonatheeighth) reported
@virginmedia FYI, you appear to have an outage in the North Staffordshire area?
-
✨🇪🇺💗
(@crazy_cremello) reported
Are we having more @virginmedia issues in Devon????
-
Paul Hartland
(@hustlerofpool) reported
@virginmedia Just asking the same questions as been asked before, its a PC wired connection with gigabyte network card and cable, like I say as soon as other companies can supply me with decent broadband I am off anyway, not paying £46.50 for 100mb when it isn't and the amount
-
Sean Mullen
(@TacticalHotdog_) reported
@virginmedia Down again, what is going on here?
-
Janet Midega
(@tjmidega) reported
@virginmedia complaints team I have a serious complaint regarding the way I am being billed. Charges I never agreed to. I am told that your complaints team member will call me. I am waiting. @MoneyTelegraph #virginmedia
-
Tom
(@tdl_1308) reported
@virginmedia Down again today - getting quite common this, whats the issue have you over subscribed again??