Virgin Media Outage Report in Purdis Farm, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Purdis Farm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Purdis Farm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Purdis Farm, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Ipswich |
TV | |
| Ipswich |
TV | |
| Ipswich |
Internet | |
| Ipswich |
TV | |
| Ipswich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Purdis Farm, England
Latest outage, problems and issue reports in Purdis Farm and nearby locations:
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Matt Holbrook Golf
(@MattHolbrook86) reported
from
Ipswich District, England
@virginmedia Come on.......I'm on this page about 3 times a week. Its ridiculous the amount you charge for such a shabby service
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Francesco Hair Salon
(@Francesco_Hair) reported
from
Ipswich District, England
@virginmedia still awaiting an update on our business lines being down at the moment and call diversion not working
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Control Solutions
(@Ipswichpests) reported
from
Ipswich District, England
@virginmedia Its been ongoing for weeks the Internet drops out for a few hours around the neighbourhood you guys come temporarily fix it then it drops out again a few days latter. I dont go on you page or phone anymore because you can't actually get to speak to anyone.
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Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia since Christmas our WiFi has been disgustingly bad. A few weeks ago I called yourselves and spent almost 2 hours on the phone. I upgraded our WiFi at home to the best possible WiFi we could have and yet it’s still shockingly bad. I’ve never known such shoddy service
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia it seem all your services are down again we seem to have issues every week it’s now coming to the end of our contract so I need you to fix our problems if I will have to move to BT
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grwd 🦅
(@liam_garwood) reported
from
Ipswich District, England
@virginmedia why is it so hard to get in contact with you? I can’t start a live chat and when I ring and think I’m getting some progress you tell me to look online and hang up????
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia hi there how come we pay for 200 mb broadband and constantly only get 24 mb then we rest the system and it’s fine 24 hrs later same problem getting very upset with it, please sort it or I’m off to BT. #poorservice
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Sarah Lou
(@Sarahlou21222) reported
from
Felixstowe, England
@virginmedia Yeah apparently there’s a issue in the area somewhere I don’t have a lot of data on my mobile and it’s annoying that I have to use my data
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Sarah Lou
(@Sarahlou21222) reported
from
Felixstowe, England
@virginmedia do you know how long the tv side is going to be down for
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Helen Collison
(@helenlouisecoll) reported
from
Ipswich District, England
@virginmedia My internet is down in Ipswich, Suffolk.
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Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia I am actually so disgusted with your customer service for our WiFi that I have no words. How many times do I need to contact you? I’ve been a customer for 22 years and I’ve never experienced such a bad service #sortitout #virginmedia
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J
(@Wegqy) reported
from
Ipswich District, England
@virginmedia can't login into Virgin TV GO app, using my virgin credentials but it says incorrect username or password.. not sure what's going on!
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Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Control Solutions
(@Ipswichpests) reported
from
Ipswich District, England
@virginmedia you really need to sort this problem out in ip1 area its been going on for weeks coming to the point where people will cancel there contacts due to poor service.
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Rachel Fortnum-Adams
(@rachelfortnum) reported
from
Ipswich District, England
@virginmedia Eventually but the issue had taken 4 days to resolve which is shocking. Your customer service is the worst I’ve ever come across #virginmedia
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Sarah Lou
(@Sarahlou21222) reported
from
Felixstowe, England
Is anyone having problems with @virginmedia internet today in the felixstowe area
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Red Wren Studios
(@RedWrenStudios) reported
from
Ipswich District, England
@virginmedia @virginhelp We upgraded our package and were told a new sim would be with us in 3 days then we may lose service for 10 minutes. However we have been without phone service for 2 days now 😔
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Andy Quinton
(@QuintonAndy) reported
from
Sproughton, England
@virginmedia what a truly awful service. 3hours to try and sort a confirm username error,..from you! 7 days I’ve waited for you to sort the email out. Numerous calls...and still no one actually listens or cares. I think I’ve explained it to most of your call centre still no help
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Matt Holbrook Golf
(@MattHolbrook86) reported
from
Ipswich District, England
@virginmedia My Internet is down again. In fact I spend more time without it than I do with it these days. Thoughts?
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Peter Ling
(@ptrling) reported
from
Ipswich District, England
@virginmedia Hey! Been having really unstable connection in recent weeks, with important Zoom calls dropping out mid call. I’ve run online diagnostics which always say ‘we know, check back in 24hrs’ No improvement and vital it’s fixed. Can you pls help? 🤞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dante 🏴
(@D4nt3_87) reported
@virginmedia 3rd day, starting to happen again, ur engineers still not fixed it, emailing/texting us in detail exactly what the problem is and what is causing it would be great too. at least then we will understand why its happening. i will be wanting a free upgrade if this keeps happening
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AJ Green
(@Green_AJ) reported
@virginmedia Fat load of good that did, staying indoors all day for an engineer that never turned uo. Thanks a bunch.
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Fatmir Agaj
(@fagaj) reported
@virginmedia I have been on live chat for 30minutes and just passed security as colleague s take ages to reply. I find the service shambles and the attitude towards customers so poor .
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Andy Watson 💙
(@acwatson) reported
@virginmedia I'll be at a customer's site, and as I've discovered that you don't compensate self-employed people for any time lost or costs incurred when dealing with you you'll have to work around me, so please contact me and I'll respond when I'm available.
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MrZoooom95
(@MrZoooom95) reported
@virginmedia Yes, it says that the issue should be resolved tomorrow by 14:30.
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Valerie 🇮🇪
(@ValerieLondon18) reported
@virginmedia what is you help telephone number from outside UK?
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VicTye 🇩🇪🏴⚓🏴☠️
(@Vic_Tye) reported
@virginmedia Thanks John, I'm on hold with them now. It's either an engineer or cancel I'm afraid
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Mark
(@theMarkDeane) reported
@mickeyc84 @virginmedia That’s customer service for you. Can’t cancel if they don’t pick up.
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𝑶𝒓𝒊𝒐𝒏
(@Orion_Casts) reported
@ollyg300 @TPLINK @virginmedia Definitely TPLink mate those devices are a pile of shite. Virgin is bad enough but those devices are even worse
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Jason Crawley
(@DJJaseCrawley) reported
@virginmedia Can you sort your shite Broadband out in East Manchester once and for all? Driving me up the wall now been crap all week ffs.