Virgin Media Outage Report in Purdis Farm, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Purdis Farm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Purdis Farm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Purdis Farm, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich and Felixstowe.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Ipswich |
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| Ipswich |
Wi-fi | |
| Felixstowe |
Phone | |
| Ipswich |
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| Ipswich |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Purdis Farm, England
Latest outage, problems and issue reports in Purdis Farm and nearby locations:
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kavi
(@kavi1238) reported
from
Ipswich District, England
@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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Gav Meakings
(@gavmeakings) reported
from
Ipswich District, England
@virginmedia do you have an idea on how Long services will be down in IP2 area?
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Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
from
Bramford, England
@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
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Leon Denny
(@lbjdenny) reported
from
Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Michael Perry Mr Plant Geek®
(@mr_plantgeek) reported
from
Ipswich District, England
@virginmedia I am having problems with google nest setup
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
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Carl Robert Clark
(@carlclark52) reported
from
Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Adam
(@only_jokering) reported
from
Ipswich District, England
@virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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Paul Emmett
(@PaulEmmett2) reported
from
Ipswich District, England
@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
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Julian Joyce
(@starbuck2003) reported
from
Elmstead Market, England
@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
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mookstar*
(@mookstar10) reported
from
Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
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lauren schaefer
(@saharasplash) reported
from
Purdis Farm, England
Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia Yes I did.... no comment on the level of service that I received....
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Dorrell
(@guydorrell1) reported
@virginmedia Same issue on wired connections, very new router too. Can you please investigate our local network? Getting to point where we will have to switch.
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5too5h
(@StyoorT) reported
Nearly £200 a month from this house to Virgin Media & o2 but because the Virgin account is in my name, the rest of the house can't connect to Vol2. That being said, my broadband & data speeds have been awful ever since I added the bolt on.
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Martin O'Connor
(@MO78567048) reported
@virginmedia I've called your retentions team three times now, requesting a lower price on new contract and finally asking to cancel. But each time I get an email stating I've agreed to a new higher price contract. Should I report the scam to the police?
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Raymond Monaghan
(@RayMonaghan86) reported
@virginmedia Never been a customer of yours, but you keep e-mailing me another customers' bills and information despite my warnings and complaints. Why do you keep doing this?
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Duncan Butterfield
(@duncangreeneye) reported
@virginmedia Done all that.. 8+ times now We're going round in circles, this is not good Your getting me down, I'm not feeling great!
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Steve
(@SteveStevetwit) reported
@JasonReidUK Hell at least they answer the phone.. Try call @virginmedia to cancel your account and you spend 3 days trying to get thru, then when you don't get thru you send a letter to cancel that's never acknowledged... And they are a communications company.. Ho ho ho..
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Jade
(@jade12344) reported
@kirstyles @virginmedia I appreciate you may be trying to move on but these companies need to know how to fix things. My grandad just passed and if they told me to do any of these things I would prob end up arrested. Share your experience and make them learn x
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Anthony Luka Davenport
(@anthonydavenpod) reported
@virginmedia Not publicly giving the postcode, All I know is that it has been going slow, and sometimes on/off
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backscratchers
(@mandieeyre) reported
@Callumreal1 @virginmedia Hi Callum, do keep us posted! I made a complaint on Monday and today got a misspelled & unpunctuated reply that completely missed the point. I spent another wasted hour on the phone to the number they supplied and ended up giving up and raising a new complaint. #VirgnMedia 🤬
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Karen Osborne 🏴
(@kmoz83) reported
@virginmedia I've checked the status, apparently it's all good. Someone was meant to call me back, no one has. TV on demand is now not working properly, message popped up saying there were 'network issues', yet still nothing on the status update