Virgin Media Outage Report in Purdis Farm, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Purdis Farm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Purdis Farm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Purdis Farm, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Ipswich |
Internet | |
| Ipswich |
Wi-fi | |
| Ipswich |
Wi-fi | |
| Ipswich |
Internet | |
| Ipswich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Purdis Farm, England
Latest outage, problems and issue reports in Purdis Farm and nearby locations:
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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Paul Emmett
(@PaulEmmett2) reported
from
Ipswich District, England
@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
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Matt Smith
(@matt40k) reported
from
Ipswich District, England
Ok so, virgin media router kinda sucks, if I use the Bt SmartHub 2, it would basically just be a Wi-fi access point, so would need a like a rpi for dhcp Or I could just buy a google nest Wi-fi or something ubiquiti
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Adam
(@only_jokering) reported
from
Ipswich District, England
@virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?
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Leon Denny
(@lbjdenny) reported
from
Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
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kavi
(@kavi1238) reported
from
Ipswich District, England
@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
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grwd 🦅
(@liam_garwood) reported
from
Ipswich District, England
@virginmedia I’m having issues with my email on iOS, please help
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lauren schaefer
(@saharasplash) reported
from
Purdis Farm, England
Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
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mookstar*
(@mookstar10) reported
from
Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Gav Meakings
(@gavmeakings) reported
from
Ipswich District, England
@virginmedia do you have an idea on how Long services will be down in IP2 area?
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
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Carl Robert Clark
(@carlclark52) reported
from
Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Murph
(@WiseOlMurph) reported
from
Ipswich District, England
Anyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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Michael Perry Mr Plant Geek®
(@mr_plantgeek) reported
from
Ipswich District, England
@virginmedia I am having problems with google nest setup
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Julian Joyce
(@starbuck2003) reported
from
Elmstead Market, England
@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
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Sarah 'Morgenmuffel' Clark
(@positivesarah) reported
from
Ipswich District, England
@virginmedia Down again....
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia Yes I did.... no comment on the level of service that I received....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Bostwick
(@MickyBostwick) reported
@virginmedia was gonna tweet earlier about @virginmedia going down like Neymar in the box but my @virginmedia 4g's been down as well. As usual it's been easier to talk to the Queen than someone in customer services. Can you recommend another supplier please? Your not the 1 for me
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Graeme Stickings
(@Stickings90) reported
@virginmedia @SeanMcL01428029 But that page has not been updated since 15:30 but the App is now saying 21:35 for a fix. I am expecting another SMS to say it will be even later
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mark bravington
(@Markavfc1979) reported
@virginmedia @VillaMad3 Well virgin can't check link as that playing up just like the my virginmedia app to check the statues when it does work gone from 6pm estimated fix to 11pm estimated fix everyone should be compensated
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Denise (Gimme a Boost)
(@LesbianLounge) reported
Come on, @virginmedia! TV down 24 hours now! Get your company sorted out! No wonder everyone complains about you. Jeeeeezus.
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Adrian Carr
(@ady_carr) reported
@virginmedia @ChrisN1978 So this doesn’t cover TV at all, and you can’t record that we have lost service as that site is also down. Brilliant. 👍
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ken h 96.5%
(@kennyhd) reported
Our Engineers are trying to restore TV services after a power outage. We are currently trying to restore channels. As we do this, customers may temporarily lose access to previously restored channels. We recognise this suggests our engineers appear incompetent🙄 #virginmedia
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Steve Heffernan
(@SteveHef) reported
I'm a #virginmedia customer, making me really lucky, in only having ITV1 and plus 1, currently working!
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Ben Stinton
(@bmstinton93) reported
@virginmedia I'm struggling to get Internet connection when installing a dns on my Google chromecast. Google said to speak to you as its a problem with my static IP.
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Joshuã
(@jtok93) reported
Sky is right yer service is shite @virginmedia
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Joe Gibney
(@joegibney15) reported
In a tribute to 1982 with #virginmedia down all day, the grand total of 4 channels are currently available here. Expecting viewing figures of 20 million for Pointless, Richard Osman's House Of Games, and Strictly It Takes Two.