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Virgin Media

Virgin Media outages and service status in Purdis Farm, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Purdis Farm, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Purdis Farm, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Purdis Farm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purdis Farm, England

The most recent Virgin Media outage reports came from the following cities: Ipswich.

Community Discussion

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Virgin Media Issues Reports Near Purdis Farm, England

Latest outage, problems and issue reports in Purdis Farm and nearby locations:

  • carlclark52
    Carl Robert Clark (@carlclark52) reported from Ipswich District, England

    @virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange

  • RedWrenStudios
    Red Wren Studios (@RedWrenStudios) reported from Ipswich District, England

    @virginmedia @virginhelp We upgraded our package and were told a new sim would be with us in 3 days then we may lose service for 10 minutes. However we have been without phone service for 2 days now 😔

  • Ipswichpests
    Control Solutions (@Ipswichpests) reported from Ipswich District, England

    @virginmedia you really need to sort this problem out in ip1 area its been going on for weeks coming to the point where people will cancel there contacts due to poor service.

  • ptrling
    Peter Ling (@ptrling) reported from Ipswich District, England

    @virginmedia Hey! Been having really unstable connection in recent weeks, with important Zoom calls dropping out mid call. I’ve run online diagnostics which always say ‘we know, check back in 24hrs’ No improvement and vital it’s fixed. Can you pls help? 🤞

  • EveScott1
    Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours

  • liam_garwood
    grwd 🦅 (@liam_garwood) reported from Ipswich District, England

    @virginmedia I’m having issues with my email on iOS, please help

  • mr_plantgeek
    Michael Perry Mr Plant Geek® (@mr_plantgeek) reported from Ipswich District, England

    @virginmedia I am having problems with google nest setup

  • only_jokering
    Adam (@only_jokering) reported from Ipswich District, England

    @virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?

  • rachelfortnum
    Rachel Fortnum-Adams (@rachelfortnum) reported from Ipswich District, England

    @virginmedia I am actually so disgusted with your customer service for our WiFi that I have no words. How many times do I need to contact you? I’ve been a customer for 22 years and I’ve never experienced such a bad service #sortitout #virginmedia

  • EveScott1
    Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today

  • WiseOlMurph
    Murph (@WiseOlMurph) reported from Ipswich District, England

    Anyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.

  • QuintonAndy
    Andy Quinton (@QuintonAndy) reported from Sproughton, England

    @virginmedia waited in all day...still waiting for delivery of my new box...which you’ve txt me 4 times to tell me it’s on its way...and your telephone staff told me 7 times.... totally over virgin atm, terrible service everytime!!!

  • NDSapsed
    Nikki✨⚽️💋 (@NDSapsed) reported from Ipswich District, England

    @virginmedia ITV down and C4, sort it out

  • EveScott1
    Eve Scott (@EveScott1) reported from Felixstowe, England

    @virginmedia Corrrct it is still not working absolute nightmare

  • j2kadd1
    Andrew Everson (@j2kadd1) reported from Ipswich District, England

    @virginmedia Yeah default =tab, it may be normal for you but not any other provider or router manufacturer. Clearly no point in complaining about a terrible user experience I will just have to buy a router and put yours into the modem mode (which it will probably lose after a update)

  • Sylviefitz63
    Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England

    @virginmedia Yes I did.... no comment on the level of service that I received....

  • lbjdenny
    Leon Denny (@lbjdenny) reported from Ipswich District, England

    @virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!

  • MG_Barbor
    Meg Barbor (@MG_Barbor) reported from Felixstowe, England

    @GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been

  • j2kadd1
    Andrew Everson (@j2kadd1) reported from Ipswich District, England

    @virginmedia I use the mac reservation but the WiFi resetting is a bigger issue.

  • PaulEmmett2
    Paul Emmett (@PaulEmmett2) reported from Ipswich District, England

    @virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hairymaul
    Mark Ebdon (@hairymaul) reported

    @virginmedia any broadband issues in B91? Mine just packed up

  • andreahayes121
    andrea hayes (@andreahayes121) reported

    @virginmedia @aquarius16th Hate the new interface and how it all works even to get to my recordings. Can I change back it’s awful.

  • bribiotech
    BriBiotech (@bribiotech) reported

    @Simon_Whale @virginmedia @richardbranson I was as pissed off as you but rather than take pain of dealing with them open the box damaged the innards reassembled and sent it to them. Would you believe it took me 36 hours of chasing them on WhatsApp to cancel the contract.

  • LK_Yanited
    LK 🏴‍☠️🚩 (@LK_Yanited) reported

    @Simon_Whale @virginmedia Had to move away from them last year absolute joke of a company. Constantly lying about their speeds, work always seemed to be happening affecting the network and the yearly price rises were eye watering. Their customer service is also laughable to top it off

  • HoMcArdle
    Craig McArdle (@HoMcArdle) reported

    Absolutely no ***** given @virginmedia India and Malaysia are your only options as a customer. Poor people having to deal with vm ****** policies. FYI if you make more than one complaint about the same issue, they close the previous ones as resolved. They simply disappear.

  • Jess_Simpson645
    Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported

    @virginmedia I haven’t sent you a DM. I managed to speak to a human being at Virginmedia and the issue with my broadband and TV services finally got resolved. Your poor service has put me through hell, not being able to deal with my finances with my bank accounts etc. I cannot wait to move elsewhere once I get to the end of my current contract with you. 😡

  • UKDan86
    Dan (@UKDan86) reported

    @IanLythgoe4 @Jess_Simpson645 @virginmedia Let me help you with basic primary school level spelling Ian. "They don't care as long as THEY'RE getting THEIR money every month." See it isn't that hard is it?!

  • octoexp490
    krono aka a dogtor in 2 years (@octoexp490) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Telecom contracts in this country don't make any sense to me. Anywhere else in the world, the more loyal you are to the operator, the better deals they give you to keep you as a customer.

  • jaffajsoh
    christine (@jaffajsoh) reported

    @virginmedia my virgin tv isn’t working. Done everything I’m supposed to do. Do not want to wait 24 hours to see if it’s resolved - I pay for a service I’m not getting. Please help

  • uxbridgeblade
    mr b (@uxbridgeblade) reported

    @virginmedia You keep moving the fix day by day,trying to run a business from home ,your service is not reliable at all