Virgin Media outages and service status in Purdis Farm, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Purdis Farm, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Purdis Farm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Purdis Farm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purdis Farm, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich
|
Internet | 10 hours ago |
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Ipswich
|
TV | 22 hours ago |
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Ipswich
|
TV | 14 days ago |
|
Ipswich
|
Internet | 17 days ago |
|
Ipswich
|
Phone | 25 days ago |
|
Ipswich
|
Internet | 2 months ago |
Community Discussion
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Virgin Media Issues Reports Near Purdis Farm, England
Latest outage, problems and issue reports in Purdis Farm and nearby locations:
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Nick Neale (@NicholasNeale) reported from Ipswich District, England@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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Eve Scott (@EveScott1) reported from Felixstowe, England@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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lauren schaefer (@saharasplash) reported from Purdis Farm, EnglandLast time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
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Carl Robert Clark (@carlclark52) reported from Ipswich District, England@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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kavi (@kavi1238) reported from Ipswich District, England@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
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Eve Scott (@EveScott1) reported from Felixstowe, England@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Leon Denny (@lbjdenny) reported from Ipswich District, England@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
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mookstar* (@mookstar10) reported from Ipswich District, EnglandToday I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
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Nigel Jackson (@the_jackson71) reported from Ipswich District, England@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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Julian Joyce (@starbuck2003) reported from Elmstead Market, England@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
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Nikki✨⚽️💋 (@NDSapsed) reported from Ipswich District, England@virginmedia ITV down and C4, sort it out
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Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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Eve Scott (@EveScott1) reported from Felixstowe, England@virginmedia Corrrct it is still not working absolute nightmare
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Keg Man Plays (@Kegmanplays) reported from Ipswich District, EnglandHaving a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
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Sylvie Fitzgerald (@Sylviefitz63) reported from Ipswich District, England@virginmedia Yes I did.... no comment on the level of service that I received....
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Au_somemum (@au_somemum) reported from Felixstowe, England@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
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Shaun McDonald 🇪🇺 🏴 (@smsm1) reported from Bramford, England@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
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Paul Emmett (@PaulEmmett2) reported from Ipswich District, England@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
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Eve Scott (@EveScott1) reported from Felixstowe, England@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jim oneill (@jim24589677) reported@virginmedia I’am trying to login to my virgin media tv with my iPad
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Jon B (@jonbtravel) reported@virginmedia Can you help me access my account...all i get is 'Oops, we've ran into a problem. Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)' When I try to reset my password!
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Dan Park (@UltraRunnerDan) reported@virginmedia Your customer service is shocking. Offering new customers a better deal than we have and then trying to charge me £29 per month more than that for less. How can you retain customers??? Then your staff are rude and talking over me. Then your staff hang up on me. Poor!
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Alia Hatun علياء 🇵🇸🇵🇸 (@MalikahAlia) reported@virginmedia There are no faults reported! The issue as mentioned many times before is probably with the router itself
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lydia| ミ☆ (@inflamedintent) reported@virginmedia Are you able to escalate this issue to ensure it doesn’t happen again?
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Antonia Maguire Natural Health (@antoniamaguire) reported@virginmedia So sick of your total inability to close my account and so bored of the harassment for money I don’t owe. Bored of making complaints, bored of talking to people on the phone who can’t help bored bored bored of your awful business please stop harassing me now
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Leah (@LeahGoodair) reported@virginmedia It still isn’t on and the fix time has now moved to 4pm!
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David (@TitusPublius) reported@virginmedia lost Internet and TV. Are there problems in EH32 area? Have tried rebooting hub but no success.
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❄️$LUNC-Carefree69❄️ (@CareFree69_) reported@virginmedia @BenjaminjamesR5 Virhin is terrible with customer service. Loss of service since 11am yesterday lied to about the problem, told it would be up at 4pm yesterday. Oh yeah still sat here with nothing and virgin customer service constantly chat out of the rear on connecting service today by 4pm. RIP
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marion leonard (@mazzer24) reported@virginmedia It says sorry can't run a service right now check back