Virgin Media Outage Report in Purdis Farm, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Purdis Farm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Purdis Farm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Purdis Farm, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
TV | |
| Ipswich |
TV | |
| Ipswich |
Internet | |
| Ipswich |
TV | |
| Ipswich |
TV | |
| Ipswich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Purdis Farm, England
Latest outage, problems and issue reports in Purdis Farm and nearby locations:
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Michael Perry Mr Plant Geek®
(@mr_plantgeek) reported
from
Ipswich District, England
@virginmedia I am having problems with google nest setup
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Julian Joyce
(@starbuck2003) reported
from
Elmstead Market, England
@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
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Gav Meakings
(@gavmeakings) reported
from
Ipswich District, England
@virginmedia do you have an idea on how Long services will be down in IP2 area?
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia Yes I did.... no comment on the level of service that I received....
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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lauren schaefer
(@saharasplash) reported
from
Purdis Farm, England
Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
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Adam
(@only_jokering) reported
from
Ipswich District, England
@virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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kavi
(@kavi1238) reported
from
Ipswich District, England
@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Paul Emmett
(@PaulEmmett2) reported
from
Ipswich District, England
@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
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mookstar*
(@mookstar10) reported
from
Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
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Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
from
Bramford, England
@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
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Carl Robert Clark
(@carlclark52) reported
from
Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Leon Denny
(@lbjdenny) reported
from
Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aj_04
(@aj_superstar_h) reported
@virginmedia It’s the wifi I’ve had problems for a while. It’s not reaching most the rooms in the house. Wired connections are fine ..
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Captain Cooper
(@nigel670) reported
Hi @virginmedia was told weeks ago that there was a problem at your end in my post code area and would be sorted by the 11th Feb ..... guess what , it’s still bad ! What now @ £45.83 a month + your £3 increase due soon .
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23 🇩🇿
(@mzourdanii) reported
@virginmedia pls sort out ur customer service team none of them know what they are doing 😡😡
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zzzzz
(@bakewellll) reported
@virginmedia hi I've been overcharged on my bill and I've called up and emailed and still received no help
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John Gardner
(@Johntgardner12) reported
@virginmedia @lynnnnseyj Just going through the process of a valid complaint @virginmedia and after writing an essay the submit button appears to do nothing ??!!
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Jody.
(@JodyKid_) reported
@virginmedia any outages in D1 virgin media hub base light blinking green and no Internet signal
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The Tweet Creeper
(@TheTweetCreepe1) reported
@BBCNews Don’t phone Virgin media with a problem as someone in India answers and they haven’t got a clue how to deal with your problem they then transfer you and your left for two hours plus holding then nobody answers and the hold music finishes cause you’ve been waiting that long Pricks
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.
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Daniel Morris
(@ExasperatedOf) reported
@ljkbennett @virginmedia Three 4G signal from Hendy & Llanedi down for 5wks to 5 March. At least plugging in a Voxi/Vodafone SIM was possible within a few days. 11 months into WFH pandemic friend has just had BT postcode error fixed and gone from 7 to 46Mbps, now like all his neighbours on the estate.
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Terry Mahoney
(@rbigtezza) reported
@Daybrookexile @virginmedia At least someone is speaking to you. My two tweets have been ignored. VM closed down my TV & WiFi on Friday by mistake. I was told it could take up to 72 hours from Saturday to reconnect. My daughter might miss two days work from home. 20+yrs I’ve been with Virgin.