Virgin Media Outage Report in Purdis Farm, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Purdis Farm, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Purdis Farm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purdis Farm, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Phone | |
| Ipswich |
Internet | |
| Ipswich |
TV | |
| Ipswich |
Wi-fi | |
| Ipswich |
Internet | |
| Ipswich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Purdis Farm, England
Latest outage, problems and issue reports in Purdis Farm and nearby locations:
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Andrew Everson
(@j2kadd1) reported
from
Ipswich District, England
@virginmedia Yeah default =tab, it may be normal for you but not any other provider or router manufacturer. Clearly no point in complaining about a terrible user experience I will just have to buy a router and put yours into the modem mode (which it will probably lose after a update)
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Nick Neale
(@NicholasNeale) reported
from
Ipswich District, England
@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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Nikki✨⚽️💋
(@NDSapsed) reported
from
Ipswich District, England
@virginmedia ITV down and C4, sort it out
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Andrew Everson
(@j2kadd1) reported
from
Ipswich District, England
@virginmedia I use the mac reservation but the WiFi resetting is a bigger issue.
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia Yes I did.... no comment on the level of service that I received....
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Nigel Jackson
(@the_jackson71) reported
from
Ipswich District, England
@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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Keg Man Plays
(@Kegmanplays) reported
from
Ipswich District, England
Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
from
Bramford, England
@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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Jakki Whelan
(@Jik69) reported
from
Ipswich District, England
@virginmedia totally done with you now! Another night of no WiFi!!! And I have to pay extra for data so I can stay in touch !!!!! Sick and tired of rubbish intermittent service for overpriced rates!!!! See ya!!!!!
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Au_somemum
(@au_somemum) reported
from
Felixstowe, England
@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
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Carl Robert Clark
(@carlclark52) reported
from
Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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mookstar*
(@mookstar10) reported
from
Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
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Andy Quinton
(@QuintonAndy) reported
from
Sproughton, England
@virginmedia waited in all day...still waiting for delivery of my new box...which you’ve txt me 4 times to tell me it’s on its way...and your telephone staff told me 7 times.... totally over virgin atm, terrible service everytime!!!
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Julian Joyce
(@starbuck2003) reported
from
Elmstead Market, England
@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lisa meagher
(@thehallsat98) reported
@virginmedia been trying for days to arrange for a v6 box to be changed to a tivo. No luck on the phone or the text service.
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roxanne 🍒
(@roxyrct) reported
been with @virginmedia for less than a month with no wifi & misleading fix times for the past 3 days. degree students WFH relying on the "superfast" broadband they advertise when previously it wouldn't even reach outside of the living room
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P. Midgley
(@PaulMidgley13) reported
@virginmedia I was being asked to pay £90 for my last bill when it should have been £31 for the month,I was on to customer service for over an hour and they told me I only owe £7.40 which I paid. Today I received another email saying I still owe the remaining £82.20 !!!! Please advise !!
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GPM
(@Geoff_NUFC) reported
@virginmedia your customer service for leaving is appalling, put on hold for half an hour by the advisor. Hung up and tried calling back to confirm cancellation has been done and someone answered and stuck me on hold again 🤬🤬 Poor service glad I'm leaving
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EZ Law
(@EZLawBlog) reported
@virginmedia I have called three times to try and cancel my broadband and each time have been hung up on mid conversation. Disgraceful. I was going to use you again in new home but no chance now. PLEASE CONTACT ME AND CANCEL MY PACKAGE.
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Ais
(@Funzo83) reported
@virginhelp @virginmedia is the network down in Dublin? We have been out for an hour here, D14
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Jack Dukes
(@MrJackDukes) reported
@virginmedia Unfortunately this team are unable to help me without an account number (which I still do not have) as they've told me previously.
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Rabia
(@Rabia53805467) reported
@virginmedia after speaking to Adam at #virginmediaireland arranged a 2nd attempt at a phone upgrade over the phone. It's been 2days &it seems that this time again,issues.STILL no email confirmation the order, no expected delivery date after speaking on both phone&whatsapp to VM
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ro
(@rowrjtes) reported
You're telling me i'm missing george and sapnap playing portal 2 because virgin media are shite and my internet is still down
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elizabeth bishop
(@elizabe09866509) reported
@virginmedia Does anyone. ever answers a phone or gets in touch with you after sending 4 letters of complaint to you, I keep getting text demanding payment for a service I haven't had since 17th of Dec. If someone works at virginmedia it would be wonderful to get a reply