Virgin Media Outage Report in Layer-de-la-Haye, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Layer-de-la-Haye, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Layer-de-la-Haye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Layer-de-la-Haye, England
Latest outage, problems and issue reports in Layer-de-la-Haye and nearby locations:
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
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EmmaRoseHarvey
(@Emma96Harvey) reported
from
Colchester, England
Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia It is slow in all three of the devices I use.
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Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now
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Leia
(@leiatwit40) reported
from
Colchester, England
@virginmedia Still not working!!! Super slow
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Taylor
(@bealay) reported
@virginmedia amazing how you justify it yet contradict yourself, I did accept a fixed price for the service yet that fixed price is being changed. Customers see a while price for their service, we don’t view things as being discounted or however you structure it to make the price manageable
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Frank Coan
(@FrankCoan1) reported
@virginmedia Hopefully soon im on M500 which has been upgraded to M600,thank you for your help,maybe you could hurry them up a wee bit,thanks.
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Steven Armstrong 🌈🌈
(@SArmstrong1973) reported
@virginmedia Terrible. Can I raise it as a fault and have a fault number please?
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Ben
(@benchappers83) reported
@virginmedia Via your online complaint form and I received a confirmation email the complaint had been received
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Jed
(@Jed31255324) reported
@virginmedia You lied. Just got email about price increase not due to end of discount . You want virgin media customers to pay for your expansion. You have lost this customer and I am starting a mass switch campaign to get people to move from virgin to another supplier for a discounted price.
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Aletdownofstate
(@aldosstreams) reported
That's another stream killed by @virginmedia. This time you took my partners work services down too though. This is happening every day now.
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Rob Hutchings
(@TaxibikeRob) reported
@virginmedia Ok but at 90 years old his phone line is vital to him, do you have an emergency call out for vulnerable people?
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Bev Downes 😷👈
(@bev_downes) reported
@SazzaSpillane @virginmedia Oh absolutely. I promise I took no frustration out on the overstretched, under resourced call centre. My frustration is with corporate leadership who make getting service as difficult as possible. Here's a thought, invest in great service and keep your customers that way instead.
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Chris Fulwell
(@chrisfulwell) reported
@virginmedia I’ve moved house and you’ve sent a ‘missed payment’ letter to a previous occupant at this address. How can we stop these letters coming? I have no details for this person you’ve written to and don’t want any issues that aren’t our fault
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James Donnelly
(@jm_donnelly) reported
@MattHibbert @virginmedia Clear your day if / when you call to leave. I did on tuesday. It took me 8 attempts, (kept getting disconnected) 6 different agents, told the “problem is at my end and we need to send out an engineer” (its not) 3 brews, & 4.5 hrs of my life! Got there in the end. They are shite.