Virgin Media

Virgin Media Outage Report in Layer-de-la-Haye, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Layer-de-la-Haye, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Layer-de-la-Haye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Layer-de-la-Haye, Essex, England 02/22/2025 05:25

February 22: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Layer-de-la-Haye, Essex, England

The most recent Virgin Media outage reports came from the following cities: Colchester, Halstead and Essex.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Total Blackout
United KingdomHalstead Internet
United KingdomHalstead Total Blackout
United KingdomHalstead Internet
United KingdomHalstead Internet
United KingdomColchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Layer-de-la-Haye, England

Latest outage, problems and issue reports in Layer-de-la-Haye and nearby locations:

  • Emma96Harvey EmmaRoseHarvey (@Emma96Harvey) reported from Colchester, England

    Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia

  • 2FingersRampant 2 Fingers Rampant (@2FingersRampant) reported from Colchester, England

    @virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.

  • leiatwit40 Leia (@leiatwit40) reported from Colchester, England

    @virginmedia Still not working!!! Super slow

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia It worked for a couple of hours last night and now back to not working this morning

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia It is slow in all three of the devices I use.

  • lukeredpath Luke Redpath (@lukeredpath) reported from Eight Ash Green, England

    Looks like #VirginMedia is on the verge of falling over again. Had connection issues over the last half hour including Twitter not loading, *** pushes failing and Zoom being slow to connect. But weirdly I can still run a solid speed test.

  • Griggsy1968 Mark Griggs (@Griggsy1968) reported from Colchester, England

    @virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia That's achieving nothing. What's the point in WiFi if it's not gona work. Can't get through on phone and get any help at all. Absolutely appalling service and il now be taking this further

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.

  • theresahiggins Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Queenof_Speed Diana V 🇮🇹 (@Queenof_Speed) reported

    @virginmedia Could this be linked to Facebook outage?

  • holliethedollie Hollie • 이헐리 (@holliethedollie) reported

    @virginmedia But obviously there is something wrong as it keeps dropping out when streaming TV… can you help please?

  • MyLittleToy LittleToy (@MyLittleToy) reported

    @virginmedia I've rebooted the router but the problem persists. What is a pin hole reset and will that clear all my settings?

  • Alex79uk Alex79, OK? (@Alex79uk) reported

    @TanyaFen @alex_mcdonnell @VodafoneIreland Yeah our Virgin Media on and off, Facebook and What's App not working either. So no, it's not "just Vodafone".

  • rwieczorek Richard Wieczorek (@rwieczorek) reported

    @virginmedia I did call! I called before tweeting. The lady told me to turn it off and on again (like we all haven’t done that throug my the day eh?), then, I kid you not, told me to decouple from my network and put the password in again. Not sure if she was serious. I didn’t do it.

  • __Tjsmith (TJ) murphy stan acc (@__Tjsmith) reported

    Socials down, virgin media down, what ever will we do

  • leilirosee L⚡️ (@leilirosee) reported

    Fckinnnnnn is virgin media down too cause my tv doesn’t even work wallah I’m acc so mad 😡😡

  • Matty_McHugh Matthew McHugh (@Matty_McHugh) reported

    @virginmedia how do I get in touch with somebody. Your service centre is down and I cannot get access to the internet. Load of rubbish

  • 360_Promo Liz A Kelly (@360_Promo) reported

    @virginmedia i am at the end of my tether with constant problems with you guys. Either broadband, tv. Not sure about the phone...gave up using the landline years ago. Cant even check service update cos ur working on yr site 🙄

  • kopite_205 kopite205 (@kopite_205) reported

    @virginmedia hi WiFi is down in wallasey have you had any other reports of trouble in that area?