Virgin Media Outage Report in Layer-de-la-Haye, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Layer-de-la-Haye, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Layer-de-la-Haye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Layer-de-la-Haye, Essex, England
The most recent Virgin Media outage reports came from the following cities: Halstead, Colchester and Essex.
| City | Problem Type | Report Time |
|---|---|---|
 Halstead |
Internet | |
| Colchester |
Wi-fi | |
| Halstead |
TV | |
| Halstead |
Total Blackout | |
| Halstead |
Total Blackout | |
| Colchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Layer-de-la-Haye, England
Latest outage, problems and issue reports in Layer-de-la-Haye and nearby locations:
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia It is slow in all three of the devices I use.
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Leia
(@leiatwit40) reported
from
Colchester, England
@virginmedia Still not working!!! Super slow
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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EmmaRoseHarvey
(@Emma96Harvey) reported
from
Colchester, England
Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I have used that 0800 number. It says there is still a problem and should be fixed by 6 pm tonight. That is what it said yesterday!
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Pipe
(@pipey59) reported
@virginmedia what's going on with virgin radio groove not working on apps on v6 box ???
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Claire Perry
(@brecon_house) reported
@virginmedia Don't recall seeing an email.We weren't advised that we would receive an email.Are you saying then that once the email is sent that's the confirmation. How can you check something you don't know about?The customer responsible for checking your staff are doing their job correctly?
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Baggzee
(@Baggzee1) reported
@virginmedia Hi Virgin, you are aware of the issues as when I phone you your recorded message states there are issues in my postcode. I am now on day three of the same issue and would like to raise a complaint. Can you provide me with an email address to do so please?
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Dan
(@Daneshk924Kumar) reported
@virginmedia Are the services down? It’s been 3h now and I cannot access the internet… the light on the router keeps flickering but nothing is happening… I have reset the router & restarted it multiple times, but still does not work… please help
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A.J.West
(@AJWestAuthor) reported
@richie_rich77 @virginmedia Horrific company. I left them years ago and would never go back.
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Frankie
(@franicue) reported
@virginmedia After 3 full months with a total loss of broadband service and way too many calls to all different departments of Virgin Media. I have just been told that the automatic compensation of £8.06 per day I am elegible of won't go ahead for no reason. An absolute robbery.
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mark toghill
(@mtoggers) reported
@richie_rich77 @virginmedia Never had a problem with them and they even helped when I needed it
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Joseph Coleman
(@joedcoleman1981) reported
@virginmedia Is this TV and Internet outage since Midnight effected most of the UK. Still not working here in Derby # and says estimated to be sorted by 16:00.
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Omaar
(@omaariqbal) reported
@virginmedia I believe it’s Virgin but I’m not sure. The SIM was never put into a phone or activated as we were told it was cancelled. Not connected to broadband
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Claire Perry
(@brecon_house) reported
@virginmedia Will do. Does the customer accept the contract by clicking an accept option on the email? Concerned because who has done that on our behalf when we didn't even know about the confirmation email.