Virgin Media Outage Report in Manningtree, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manningtree, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manningtree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Manningtree, Essex, England
The most recent Virgin Media outage reports came from the following cities: Colchester and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Colchester |
TV | |
| Ipswich |
Phone | |
| Ipswich |
TV | |
| Colchester |
TV | |
| Colchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manningtree, England
Latest outage, problems and issue reports in Manningtree and nearby locations:
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Please can you assist before I take this further @richardbranson as your customer care is certainly way off the mark. Kind regards Phil Cook
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
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Jimmy Regan
(@jimaxyn) reported
from
Colchester, England
@virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia So what is happening I want to cancel my account
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Nick Neale
(@NicholasNeale) reported
from
Ipswich District, England
@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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Keg Man Plays
(@Kegmanplays) reported
from
Ipswich District, England
Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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Nigel Jackson
(@the_jackson71) reported
from
Ipswich District, England
@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
from
Bramford, England
@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
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Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia I have had enough of your poor service 😡 talking to people who lie, can’t answer my questions so then hang up!! I have 3 mobile contacts with you my 2 daughters & my own, it’s a shocking service. All I want is the deal I signed up to 😤
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Nikki✨⚽️💋
(@NDSapsed) reported
from
Ipswich District, England
@virginmedia ITV down and C4, sort it out
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@AlanWhitaker83 @virginmedia Terrible staff terrible service and not getting to cancel an accounting only opened today but due to poor customer service I want out!!! Told call back Saturday
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JJ_phoenix
(@jj_phoenix66) reported
from
Colchester, England
@virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!
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Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
Terrible service keeping me waiting for an hour by @virginmedia
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❤Gemma❤
(@CordenGemma) reported
from
Colchester, England
@virginmedia when will we have normal service again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Troy McCarthy
(@Thirkwood) reported
@virginmedia I have tried these over the last few days, the speed is fine. Getting my max consistently which is great but the issue is it seems to of cut the radius right down since changing the hub over, even moving the hub further into the room doesn't seem to yield any change
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Darren Ransley
(@DAZZAfooty) reported
@virginmedia Be nice if you answered you phones Awful customer service Good bye going to cancel 😡
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Phil! 🤘
(@rockonnicely) reported
@virginmedia As much as I appreciate your time in trying to resolve my issue, I've been on the phone to sort it and nothing has changed.
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scott rodgers
(@whodadaddy76) reported
@virginmedia Still the same having spoke to virgin media by phone, just said we are working on the problem this as been an issue for several weeks now WiFi keeps going off then when u try ring it starts working again can’t get any reduction on our bill cause we can never speak to anyone
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Nadira Bagri
(@BagriNadira) reported
@virginmedia Hi, mate. I'm getting roughly 15-17mbps and no upload. Then another test shows higher upload than download but nothing over 20mbps. I've plugged the ethernet cable into my Xbox to download a game and it doesn't work. I've done EVERYTHING. (Nothing else on Wifi)
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HancoxRead Recruitment Ltd
(@hancoxread) reported
@virginmedia I'm not getting on at all....nobody is coming on. The same crap as the other day. I'm still waiting. Can you not login and talk with me on WhatsApp?
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Troy McCarthy
(@Thirkwood) reported
@virginmedia I've received a HUB6 and seem to be having some issues with the range. The old hub covered 90% of the house the new one barely makes it to the next room, I'm unsure it maybe the settings needed tweeking or if the box was at fault.
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Glen Robson
(@Boldonglen) reported
@virginmedia I don't see any phone numbers. I tried calling the support number and was on hold for over an hour so don't want to have to wait on the phone again.
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Caroline Staines
(@Waza24) reported
@virginmedia However it was first raised on 14th December! I have tried opening a complaint over the telephone but it was closed within 1 hour with nothing resolved, I can't access online as I can't access the account so I have to post a letter complaint then?
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scott rodgers
(@whodadaddy76) reported
@virginmedia When u ring the automated voice says there is but when u click on the link on text then there isn’t but the man I spoke to said there was and it should be all done by the 24th this month but this as been issue for several wks now