Virgin Media Outage Report in Frinton-on-Sea, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Frinton-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Frinton-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Frinton-on-Sea, England
Latest outage, problems and issue reports in Frinton-on-Sea and nearby locations:
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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Julian Joyce
(@starbuck2003) reported
from
Elmstead Market, England
@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
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Au_somemum
(@au_somemum) reported
from
Felixstowe, England
@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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soph 🐾
(@sophiegalvinx) reported
@virginmedia This doesn’t solve our query about who rang to cancel our account and that you allowed this to happen? I am the account holder and it should of gone through me you haven’t contacted me at all?
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
@virginmedia We couldn’t get hold of anyone when we tried to call today after 3pm but yes the problem is still ongoing clearly.
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PeteGutteridge
(@GutteridgePete) reported
@virginmedia Which part of I cannot call as the line goes down and the phone disconnects and calls are taking hours to answer: my internet doesn’t stay connected long enough to answer?
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emy dolphin
(@emy_dolphin) reported
@virginmedia I am still experiencing issues, my WiFi keeps cutting out still! We call and an automated voice says an engineer will be out to us?! Honestly how much more money am I going to have to spend on more data and on WiFi that DOESN'T WORK
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Amanda Treherne
(@MandaTreherne) reported
@virginmedia just upgraded to TV 360 and it keeps stopping and telling us service is suspended. After 4 phone calls and speaking with 6 people spending 4 hrs on the phone and each time being told it is fixed I can assure you it IS STILL NOT WORKING and we are in a queue AGAIN!!
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Phil Sproston
(@Mrsprozzer01) reported
@virginmedia The call was arranged as part of talking to your help desk, who said that the problem was too complex for them to solve, and they would pass it to level 2, who would call me within 72 hours...
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Matt
(@MattDe_Giorgio) reported
@virginmedia Recently renewed and upgraded to 1gb speed. It’s consistently not fast enough in the day to handle zoom calls and keeps kicking all and any devices off the network. Run all the virgin tests and it says it’s fine when it clearly isn’t.
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richard.cragg
(@cragg1965) reported
@virginmedia think I have just been conned by your telesales said yes to paying a bit more and getting sky sports. Didn't tell me it's not in h d how long do I have to change my mind and go back to my original plan to cancel
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Phil Sproston
(@Mrsprozzer01) reported
@virginmedia Yes. V6 “conversion” went fine, but upstairs the issue. Not only does mini box not work, but since it arrived, TiVo doesn’t recognise Sky sports or Movies as part of package.
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Ollie Yates
(@ollie_yates) reported
@virginmedia I'm paying for a service I can't use. Is that acceptable?