Virgin Media outages and service status in Frinton-on-Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Frinton-on-Sea, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Frinton-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Frinton-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Virgin Media Issues Reports Near Frinton-on-Sea, England
Latest outage, problems and issue reports in Frinton-on-Sea and nearby locations:
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Sarah Lou (@Sarahlou21222) reported from Felixstowe, EnglandIs anyone having problems with @virginmedia internet today in the felixstowe area
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Si Smith (@sjslfcforever) reported from Felixstowe, England@virginmedia it seem all your services are down again we seem to have issues every week it’s now coming to the end of our contract so I need you to fix our problems if I will have to move to BT
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Eve Scott (@EveScott1) reported from Felixstowe, England@virginmedia Corrrct it is still not working absolute nightmare
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Au_somemum (@au_somemum) reported from Felixstowe, England@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
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Meg Barbor (@MG_Barbor) reported from Felixstowe, England@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Julian Joyce (@starbuck2003) reported from Elmstead Market, England@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
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Eve Scott (@EveScott1) reported from Felixstowe, England@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Richard Martin (@gunsmoke70) reported from Manningtree, England@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Sarah Lou (@Sarahlou21222) reported from Felixstowe, England@virginmedia do you know how long the tv side is going to be down for
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Alan Branch (@Alan_Branch) reported from Frinton-on-Sea, England@virginmedia waiting 2 weeks for a fix now! since you cut off my mobile due to a glitch in your system! Despite me warning you for 11 months not to cut off my phone… #zerocustomersupport #givemebackmyphone #Hownottorunabuisness
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Sarah Lou (@Sarahlou21222) reported from Felixstowe, England@virginmedia Yeah apparently there’s a issue in the area somewhere I don’t have a lot of data on my mobile and it’s annoying that I have to use my data
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Meg Barbor (@MG_Barbor) reported from Felixstowe, England@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
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Eve Scott (@EveScott1) reported from Felixstowe, England@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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Si Smith (@sjslfcforever) reported from Felixstowe, England@virginmedia hi there how come we pay for 200 mb broadband and constantly only get 24 mb then we rest the system and it’s fine 24 hrs later same problem getting very upset with it, please sort it or I’m off to BT. #poorservice
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Si Smith (@sjslfcforever) reported from Felixstowe, England@virginmedia how come I have to reset my broadband router daily to get a signal, zero reception in the upstairs bedroom and yes we have a virgin signal booster, devices constantly need reconnecting and can’t speak to a human on the phone surprise surprise. #disappointed
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Eve Scott (@EveScott1) reported from Felixstowe, England@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lol B (@enquiriesdesk) reported@Benleo Virgin Media are honestly useless. Hours and hours wasted on the phone over the years, nothing ever fixed. Staff seem completely incompetent. At one point I was so stressed I thought I was having a heart attack. Shocking service.
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Luke Ferris (@LukeFerris29808) reported@Benleo It took me nearly a whole day on the phone to cancel virginmedia. They just put you on hold forever then cut you off.
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Dr Helen Ingram (@drhingram) reported@Benleo I mean it would be awful if people just kept .... @virginmedia
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Bradley Archer (@archer_bra73029) reported@Benleo @virginmedia Mate they are scum and they just want your money. Always having problems because they are thick as ****
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Scott Osborn (@Drscooto) reported@virginmedia Is this still a problem? I just rebooted my STB and now it useless with a CS1010 error.
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Chríss (@Chriss_m) reported@emma_blingo @Benleo @virginmedia Very, very common. I don’t know a single person who gets the speed (consistently) that they’re actually paying for. This, I think, is a huge scandal that’s never really looked at.
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BlackMamboTR (@BlackMamboTr) reported@virginmedia ⸻ Serious trust issues with this company. Commitments were not fulfilled, and statements were inconsistent. Information provided by different representatives contradicted each other. Considering alternative companies is strongly advised.
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mandy (@mandy83906280) reported@Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.
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Martin Moore (@Liver4breakfast) reported from Belfast, Northern Ireland@virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.
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Chrissie (@Luv_Farmers) reported@Benleo @virginmedia I'm surprised that an investigative journalist even accepted these conditions in the 1st place. VM has an awful reputation for this kind of behaviour which is widely known. Sorry this happened to you but it was to be expected