Virgin Media Outage Report in Frinton-on-Sea, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Frinton-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Frinton-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Frinton-on-Sea, England
Latest outage, problems and issue reports in Frinton-on-Sea and nearby locations:
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Au_somemum
(@au_somemum) reported
from
Felixstowe, England
@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gabrielle Ring
(@Mrs_Ring) reported
@virginmedia If your service was reliable this wouldn't be such an issue. My land line is my main point of contact, so not being able to be contacted by my child's school, for example, is a real concern for me. It's fine if you have the alternative of a mobile.
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p a z
(@pxzpazpxz) reported
@virginmedia I asked for one plan but got signed up for a different one, it’s on the website but not in the options to change your plan, I can’t get to a human anywhere else, can’t cancel without phoning. I kinda want out while I can lol
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Pete Bunting
(@peterbuntingUK) reported
@virginmedia She cut me off while I was trying to say I only use broadband, she suddenly said "thank you for your time" and put the phone down. As I'm now aware i'm at end of contract i'd rather switch after this.
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Brian
(@Bval123) reported
@virginmedia I have contacted them, they said I would receive an update today, which I haven't ... and I have checked my cases for the complaint and it says "we will be in touch soon"
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MyInternetIsSlowerThanYours
(@Extortionate8mb) reported
@virginmedia Right now, the computer states full WiFi coverage. Router states weak. Later, without changing position, the router will say its strong. I can sometimes trick the router into provisioning me with more speed if I run a speed test. All issues extend from the device, not the line
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martin wratten
(@martinwratten) reported
@virginmedia WHY ARE YOUR OFFERS TO RENEW SO, SO BAD COMPARED TO NEW CUSTOMERS? @SkyHelpTeam WHATYOU SAYING?
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MickyC
(@MickyC_NUFC) reported
@virginmedia are honking. Trying to cancel. Hung up after being on the phone for 40 minutes twice. Then done the chat thing and the person I'm talking to has went on there lunch for an hour. Not replied then sent me back to the start again. Absolute cowboys.
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Jennie #BLM 🇬🇾
(@msgooner2223) reported
@thequiffisdead @virginmedia Resorted to text that's just as bad. Instead of just cancelling and telling me how to return equipment. I am being inundated with messages about contacting fault team to resolve the issue
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Pete Bunting
(@peterbuntingUK) reported
Absolutely appauled, I just received a call from @virginmedia telling me my package is about to expire, offering me a new package for 18 months, I said I wanted to drop TV and mobile as I only use broadband, they kept trying to sell more, and then just put the phone down on me!!
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Alexander Anderson
(@Alexand37754772) reported
@virginmedia That’s a terrible reply. I waited 45mins and then had to hang up. People can’t wait hours