Virgin Media Outage Report in Frinton-on-Sea, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Frinton-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Frinton-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Frinton-on-Sea, Essex, England
The most recent Virgin Media outage reports came from the following cities: Clacton-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Clacton-on-Sea |
Internet | |
| Clacton-on-Sea |
Internet | |
| Felixstowe |
Phone | |
| Felixstowe |
||
| Clacton-on-Sea |
TV | |
| Felixstowe |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Frinton-on-Sea, England
Latest outage, problems and issue reports in Frinton-on-Sea and nearby locations:
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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Julian Joyce
(@starbuck2003) reported
from
Elmstead Market, England
@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Au_somemum
(@au_somemum) reported
from
Felixstowe, England
@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
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Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia it seem all your services are down again we seem to have issues every week it’s now coming to the end of our contract so I need you to fix our problems if I will have to move to BT
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia how come I have to reset my broadband router daily to get a signal, zero reception in the upstairs bedroom and yes we have a virgin signal booster, devices constantly need reconnecting and can’t speak to a human on the phone surprise surprise. #disappointed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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💙🌈 Natalie 🌈💙
(@_natalielou88_) reported
@virginmedia This is on both wired and wireless devices! Our sky box is now not working. Tado heating app is not working and ring doorbell!! I have logged this and it offered me an appointment for Monday 8-12 but now that option has gone??!!
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Paul Durrant
(@Leafs1201) reported
@virginmedia Yes down as usual, like I say totally shocking service these days as always something not working properly, can’t wait to leave…..
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weepurplestars
(@weepurplestars) reported
@virginmedia Does this help at all? SMT-C7100. The front just says Tivo
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L
(@Lou_2009) reported
@virginmedia @virginmedia Also curious as to why you have an 0345 number listed on your website as the only way to make contact with your customer service team when you also have a free 0800 number that you could list?
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Wilfredo Frederico
(@ErectoDuende) reported
@virginmedia But I have no customer account number yet, it is worthless.
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Don Barrow
(@don_barrow) reported
@virginmedia Right so in other words you have no idea. Have I not proved I'm a customer? I'm happy to go through any security checks where appropriate. How about a novel idea, you do some work find out the issue, and dm me the reason why I've had intermittent broadband for 5 days?
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Holly Hyams
(@hollyhyams) reported
Having nightmare with @virginmedia After nearly 14 months of no WiFi&many days of my life spent on phone&waiting in for numerous technicians, finally one fixed it&said fault was ‘total loss of service’ for that 14 months... they’ve just offered £148 compensation. Absolutely livid
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Carol 🏴🇪🇺
(@Calif73) reported
@virginmedia tv service is down again . Bloody hell VM sort yourselves out while you still have customers!!
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Don Barrow
(@don_barrow) reported
@virginmedia I rest my case. Great customer service as per usual. 👏 I'll leave you to get back to whatever you're doing whilst you're supposed to be helping your customers. I thought BT were bad.
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Buster Tuffguts
(@BTuffguts) reported
@virginmedia the Wi-Fi is still not working properly in North East England tho mine still keeps going on and then off every 10 minutes..has been for three days