Virgin Media Outage Report in Frinton-on-Sea, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Frinton-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Frinton-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Frinton-on-Sea, England
Latest outage, problems and issue reports in Frinton-on-Sea and nearby locations:
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Sarah Lou
(@Sarahlou21222) reported
from
Felixstowe, England
Is anyone having problems with @virginmedia internet today in the felixstowe area
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia how come I have to reset my broadband router daily to get a signal, zero reception in the upstairs bedroom and yes we have a virgin signal booster, devices constantly need reconnecting and can’t speak to a human on the phone surprise surprise. #disappointed
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia it seem all your services are down again we seem to have issues every week it’s now coming to the end of our contract so I need you to fix our problems if I will have to move to BT
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
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Julian Joyce
(@starbuck2003) reported
from
Elmstead Market, England
@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Au_somemum
(@au_somemum) reported
from
Felixstowe, England
@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Big Dave
(@davrs77) reported
@virginmedia your customer service is shocking! I phoned advising of broadband issues to be met with denial and to be told that I wasn’t having any problems and that there were no indications of any issues at all. Without even a hint of irony that my call may be an indication!!!
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Michelle D'israeli
(@MDisraeli) reported
@Lea_Plath @virginmedia It is mostly a data privacy issue, yes - under GDPR & the UK's data protection laws they need a lawful basis for processing and I have a right to restrict processing. Processing in this case being passing information to Yahoo search, and as that is based on Bing, on to Microsoft
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Chris
(@cajchecketts) reported
@virginmedia Nope, you tell me to ring to get an engineer but you just get fobbed off by automatic systems that said they will text me and never do, literally cannot get through to speak to anyone
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James Pilson-Wood
(@Daedalusx12) reported
@virginmedia why are you so god dam appalling. Not only are you wait times incredibly long, the service has been shocking I’ve been on the phone over 4.5 HOURS today alone and no less than 3 MANAGERS have hung up on me because they don’t want to deal with my complaint. Discussing
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Katharine Merry
(@KatharineMerry) reported
Funny how when I’ve been put through to cancellations at @virginmedia TWICE after holding for ages .. it doesn’t connect to anything ... hey, we are leaving, and have a new service booked in. No wifi again all day until tomorrow.. & paying 3 figures a month!! *nah *on hold again
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Durrell
(@DurrellDT) reported
But yeah virgin media are moving mad talking about 3 months without no internet service.
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finfar
(@finfar3) reported
@virginmedia shocking customer care , terrible service . Not interested in fixing problems & no responsibility or accountability.
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Mrs H MFL
(@MrsH_MFL) reported
@virginmedia have the cheek to put up their prices after we've been with them for 2 years and yet catchup/on demand never seem to work at the moment! As if it's not expensive enough already 🙄🙄🙄
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Julia Bard #RefugeesWelcome #ReinstateJeremyCorbyn
(@juliabard) reported
Is there a problem with @virginmedia in Upper Holloway?
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rub
(@GRE3DLlNG) reported
guess i’ll go play enstars then wtf i wanted to go on omegle but virgin media think otherwise 💔💔