Virgin Media Outage Report in Frinton-on-Sea, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Frinton-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Frinton-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Frinton-on-Sea, England
Latest outage, problems and issue reports in Frinton-on-Sea and nearby locations:
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
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Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@virginmedia how come I have to reset my broadband router daily to get a signal, zero reception in the upstairs bedroom and yes we have a virgin signal booster, devices constantly need reconnecting and can’t speak to a human on the phone surprise surprise. #disappointed
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Au_somemum
(@au_somemum) reported
from
Felixstowe, England
@virginmedia Hi in recording hiccups are lots of shows we have never watched or asked for but it says we have deleted. In scheduled recordings there is only one show... Which we set to record.
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Julian Joyce
(@starbuck2003) reported
from
Elmstead Market, England
@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy RYAN
(@AndyRYA51703806) reported
@virginmedia I wish for a decent, reliable broadband & good customer care. Think the genie will need a bloody miracle to make that happen!!
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G
(@ritson83) reported
4 hours no tv or internet no updates pretty shocking customer service. 2020 and I’m watching tv through a plug in Antenna 😡🤬 @virginmedia #virginmediadown #Wasteofmoney
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Cosmin DeMonaco
(@CosminDeMonaco) reported
@virginmedia I always had problems with your internet. Always intermittent, your hubs are not good!
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Matt Rebus
(@RebusMatt) reported
@virginmedia Thanks John, it’s no help as my dad is account holder. And sadly, doesn’t have his account information. He is unwell so I’m helping. Are your phones lines only open till 8pm?
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Matt Rebus
(@RebusMatt) reported
@virginmedia No issues in my area. I will continue to hold... :(
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andrea stevenson
(@AngeStevenson) reported
@virginmedia hi, can someone help with my emails please, I can’t seem to log into my account. Thanks
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TheAspiLawStudent
(@LawAspi) reported
@virginmedia We've done that too, the automated service doesn't understand the requests. Our Internet isn't usable at times when it's needed and we've not been able to speak to a human once. The level of service shown is just appalling.
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Cosmin DeMonaco
(@CosminDeMonaco) reported
@virginmedia It was saying everything is ok, no network issues!!!!
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Kenneth Carranza
(@KennethCarranza) reported
@virginmedia Yes, checked everything, tried the troubleshooting... And nothing. Hub 3.0 is green int. with green wifi light. I tried to talk to a technician but waited for an hour and nothing. App gives me an appointment for the 22nd, that would be more days without service than with it...
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.
(@reeshammmm) reported
virgin media is soo bad omds