Virgin Media outages and service status in Elmstead Market, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Elmstead Market, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Elmstead Market, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Elmstead Market, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Elmstead Market, England
The most recent Virgin Media outage reports came from the following cities: Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester
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Wi-fi | 15 days ago |
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Colchester
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Wi-fi | 17 days ago |
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Colchester
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2 months ago | |
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Colchester
|
Internet | 2 months ago |
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Colchester
|
TV | 2 months ago |
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Colchester
|
Internet | 7 months ago |
Community Discussion
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Virgin Media Issues Reports Near Elmstead Market, England
Latest outage, problems and issue reports in Elmstead Market and nearby locations:
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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be kind and be nice. (@robinsontonyLIR) reported from Colchester, England@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
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Alan Branch (@Alan_Branch) reported from Frinton-on-Sea, England@virginmedia waiting 2 weeks for a fix now! since you cut off my mobile due to a glitch in your system! Despite me warning you for 11 months not to cut off my phone… #zerocustomersupport #givemebackmyphone #Hownottorunabuisness
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2 Fingers Rampant (@2FingersRampant) reported from Colchester, England@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Mark Griggs (@Griggsy1968) reported from Colchester, England@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Steve Tovey (@steevXIII) reported from Colchester, England@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
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Steve Tovey (@steevXIII) reported from Colchester, EnglandAnyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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Steve Tovey (@steevXIII) reported from Colchester, England@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Graeson Laitt (@Laitty) reported from Colchester, EnglandGreat time for my internet to go down again. Third time this week @virginmedia #colu
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia It is slow in all three of the devices I use.
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Theresa Higgins (@theresahiggins) reported from Colchester, England@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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kenny wilson (@kennythekilt) reported from Colchester, England@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean (@Dean48632870) reported@VirginMediaIE ******* absolutely disgusting service. When it’s good it’s good, really good… but connection drops 7-8 times per day. It’s a real shame I can’t avail of sky in my area. Moving home soon so fingers crossed I can tell virgin media to go do one.
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James (@jamesh220279) reported@RuaTrindade @roblawfield @RacingTV And another thing subscriber's on Virgin Media have NO access to the Extra service.
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Michael Shepherd (@mikeshep01) reported@virginmedia sick of your company. Recently renewed on your top package.. Internet, still awful / booster boxes supposedly to be sent weeks back not sent / 1 of the 2 boxes suddenly died. Sky here i come. Would recommend virgin to noone
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Elton Tusk (@EltonTusk) reported@Ghost_In_Exile @virginmedia While we are on the subject of complaining about atrocious customer service. I've been waiting about 5 months to get my faulty @Samsung TV repaired or replaced.
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helen kirk (@hjk27uk) reported@electronicarts Virgin Media are incompetant twits & have killed my ancient email address. They can't fix it, & I can't access my EA Origin Account without a verification link being sent to that e-mail. I seem to be at an impasse. Your online help doesn't help! Any ideas please?
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Lure-Me-in (@LeeLullaLee) reported@virginmedia I've never tried wired as the modem is in a different room.
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Dr Robaire Beckwith 🇪🇺 🇺🇦 (@RobaireBeckwith) reported@virginmedia Your company cannot just decide someone is their customer and invent a contract for services that do not exist and then send bills for hundreds of £s and demand £75/month. The error has been pointed out innumerable times but no action is taken, merely threats and rude phone calls
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Lure-Me-in (@LeeLullaLee) reported@virginmedia I've never tried wired as the modem is in a different room.
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Arlene (@EdinburghKitty) reported@virginmedia you sent me a new hub 5 on Monday. Today I got a text saying you've activated it and now my old hub doesn't work. I've connected the new hub and there's a fault. Was told I'd get a call from an engineer within 4 hrs and haven't. Please reactivate my old hub asap
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Elton Tusk (@EltonTusk) reported@Ghost_In_Exile @virginmedia Why we are on the subject of complaining about atrocious customer service. I've been waiting about 5 months to get my faulty @Samsung TV repaired or replaced.