Virgin Media Outage Report in Elmstead Market, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Elmstead Market, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Elmstead Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 19: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Elmstead Market, Essex, England
The most recent Virgin Media outage reports came from the following cities: Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
TV | |
| Colchester |
Internet | |
| Ipswich |
TV | |
| Ipswich |
Internet | |
| Colchester |
TV | |
| Colchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Elmstead Market, England
Latest outage, problems and issue reports in Elmstead Market and nearby locations:
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia It is slow in all three of the devices I use.
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Alan Branch
(@Alan_Branch) reported
from
Frinton-on-Sea, England
@virginmedia waiting 2 weeks for a fix now! since you cut off my mobile due to a glitch in your system! Despite me warning you for 11 months not to cut off my phone… #zerocustomersupport #givemebackmyphone #Hownottorunabuisness
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
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Leia
(@leiatwit40) reported
from
Colchester, England
@virginmedia Still not working!!! Super slow
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Marsh
(@OooitstheMarsh) reported
@virginmedia No support received, raised a complaint, no response in over 24 hours. Literally customer services just pass you round and round, possibly the worst customer services I have ever come across. Now passing my compliant to OFCOM. You should not be selling services you cannot provide
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DILLIGAF 😈🇬🇧🇮🇪🇪🇺🏴☠️💙
(@changethechoon) reported
@DawgDogter @peterkay_co_uk O2 priority, you cN get presale tickets if o2 customer. Same for virgin media I believe.
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Darryl Souness
(@bluerage_13) reported
******* joking me, @virginmedia fibre broadband is down again, your service is utter clown shoes.
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Steve Horne
(@sahinbrum) reported
@virginmedia Never managed to get anywhere near tickets. The O2 app crashed all day. Won't bother in the future and the apps now deleted. Usually priority means you can buy tickets before general sale. Not releasing a few priority tickets beforehand. Absolute con.
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Angela Clarke
(@hdso) reported
@virginmedia @dadbegg Been trying to get on since 9.30 this morning … never even got in, just throwing me out every time. Not happy 😠
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Pass (🉑) Judgement
(@Passs_Judgement) reported
@virginmedia @alisoncoia Appalling service. I’ve tried all day and it first wouldn’t sign me in, sat in a loop and it claimed 504 bad gateway. Shocking service.
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Worthing Spur 🐓
(@brighton_spur) reported
@virginmedia Gave up and moving on. Shame but please look at your customer services. It's really poor. Good luck.
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Que ?
(@zeelfc786) reported
@virginmedia I’ve never a bunch of incompetent workers in my life along with virgin media - absolutely disgusting behaviour, have been without broadband for a 4 weeks now with vulnerable people at home @Ofcom @CISASUK can you please get involved
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Odran OBrien
(@Outhalf) reported
@virginmedia @VirginMediaIE You have Hugh Cahill commenting who thinks there's a midfield in Rugby Union and subs instead of Replacements the guy hasn't a clue. And thank you for answering. I would have no other issues with your station
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Debbie Betteridge
(@DebbieBetteridg) reported
@O2 @virginmedia that’s it. Enough is enough your service is questionable. Coverage terrible. Priority not existent. Maybe time to change network.