Virgin Media Outage Report in Elmstead Market, Essex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Elmstead Market, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Elmstead Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
E-mail (7%)
-
TV (6%)
-
Phone (2%)
Live Outage Map Near Elmstead Market, Essex, England
The most recent Virgin Media outage reports came from the following cities: Clacton-on-Sea, Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Clacton-on-Sea |
Internet | |
| Ipswich |
Phone | |
| Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
Internet | |
| Ipswich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Elmstead Market, England
Latest outage, problems and issue reports in Elmstead Market and nearby locations:
-
Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Sorry, I have done as above. It is still agonisingly slow. Cannot access emails properly. Cannot send attachments. It is the broadband that is the problem. TV is fine.
-
Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
-
Richard Martin
(@gunsmoke70) reported
from
Colchester, England
@virginmedia what’s the issue with the service in colchester CO2 area
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia how long will it take to fix my internet connection. CO1 area. Main problem is a slow speed for emails.
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.
-
Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
-
Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am using my laptop, tablet and phone. Emails are slow on all machines.
-
2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
-
be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
-
Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
-
kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
-
kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
-
Alan Branch
(@Alan_Branch) reported
from
Frinton-on-Sea, England
@virginmedia waiting 2 weeks for a fix now! since you cut off my mobile due to a glitch in your system! Despite me warning you for 11 months not to cut off my phone… #zerocustomersupport #givemebackmyphone #Hownottorunabuisness
-
Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.
-
kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
-
Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Karma🖤
(@Carahaych_) reported
@virginmedia how long with the internet be down for in the WS3 area?
-
Cllr Donna Greaves
(@Donna4Rainhill) reported
@virginmedia You've flatly refused to take a report of a fault for an elderly customer who's landline is faulty when somebody else has tried to report it for them you have said "computer says no" Your CSR confirmed "you do not have a dept that deals with vulnerable customers" WOW JUST WOW!
-
Samo Chandler
(@SamoEdits) reported
@geraintthomas @TalkTalk Get Virgin Media fibre. Yes they're more expensive, and don't have great customer service themselves and won't give good deals to keep your business after your contract is up. But I've rarely ever had disconnection problems, the odd area-wide issue. But mostly always reliable.
-
Lita Doolan
(@Litadoolan) reported
@virginmedia Yes still an issue. @richardbranson please advise. #virgin #email #volt
-
✨SynchroJack88 - TL47✨
(@SynchroJack88) reported
@virginmedia I’m no novice and have worked in technology for over 14 years. I know how to reboot a router etc and it doesn’t solve the issue! Funny how the service deteriorated after the cooling off period ends
-
Mia Culpa
(@UBSixT) reported
Further to previous @virginmedia tweet..just got a call back from Glasgow..they had a power outage so call was ended,Lady confirmed 150 call if I press option disconnection will go through to a UK call centre but it can be any of six or can be outsourced no numbers kniown. FARCE!
-
Ricki Wellman
(@rickiwellman) reported
@virginmedia really need to sort out your business broadband services, have had NO internet all morning and have been told a fix will be done around 5/6pm, how am I meant to run a business 🤬
-
Peter Wells
(@peterwells79) reported
@MelHorrocks19 @virginmedia Have you got a good data package in you phone contract? I use my iPhone as a Wi-Fi hot spot when my broadband goes down at work (not Virgin)
-
Cllr Donna Greaves
(@Donna4Rainhill) reported
@virginmedia Furthermore a complaint was made from one virgin customer about the lack of support asking you to test the line for a fault and you incredulously sent a copy of that complaint to... the customer account that you are unable to act upon or test, that is just utter madness Virgin
-
Peter Rossi
(@prprivate) reported
@virginmedia Virgin Media do - I don’t want you to call me from “Twitter” you have my complaint ID, please get someone to review it who has the capacity to resolve it and get them to call me