Virgin Media Outage Report in Elmstead Market, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Elmstead Market, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Elmstead Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Elmstead Market, Essex, England
The most recent Virgin Media outage reports came from the following cities: Colchester and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Colchester |
Internet | |
| Colchester |
Internet | |
| Ipswich |
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| Colchester |
Internet | |
| Colchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Elmstead Market, England
Latest outage, problems and issue reports in Elmstead Market and nearby locations:
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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Leeza Morley
(@leezaloops) reported
from
Colchester, England
@virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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RUSSELL WALKER
(@RUSSELL91779006) reported
from
Colchester, England
@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.
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Darren Grove
(@Grovesy71) reported
from
Colchester, England
@virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
@Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
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Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.
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Richard Martin
(@gunsmoke70) reported
from
Colchester, England
@virginmedia what’s the issue with the service in colchester CO2 area
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Edvardz
(@CEdvardz) reported
@Barney666Simon @virginmedia @EnglandRugby I cancelled my direct debit. They soon called then. Still haven’t resolved my issue though. They promise calls that still haven’t materialised #virginmediaisdodgy
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Kelly Reeves
(@kelsreeves) reported
@virginmedia how difficult is it to speak to virgin mobile? 2 phone calls reporting issue with mobile upgrade - promised call back after investigation within 5 days. Nothing! Put in complaint via email - nothing! No wonder they are voted one of worst customer services recently!
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Nathan Collins
(@rustynlc) reported
@virginmedia currently been in hold for 28 minutes, all I want to do is cancel a new contract which hasn’t even started yet!
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Gareth Mitchell
(@garethjmitch) reported
@virginmedia down again 🙄. No the cables haven't all just spontaneously fallen out, yes I've turned the modem off and on again, time to switch providers I'm tired of this
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Poman
(@poman3000) reported
@virginmedia no internet and TV services since early Wed afternoon, been given 7 times when the service will be fixed, still not working and when I checked via the Postcode checker it states unable to check try again. I have signed up for updates but haven’t got any, G758YD area?
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Elaine Hurley
(@ElaineHurley17) reported
@vmbusiness appalling lack of customer service. Network continuously failing throughout the day & over a week later still no further forward. We’ve wasted so many working hours trying to get it resolved. Keep being promised call backs and nothing! Very disappointing
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Dazz
(@DazzStevo89) reported
@virginmedia So it just suddenly started working but now dropped again. Can you please explain why this is happening? I am getting to a point that I do not want to pay my bill to yourselves if you cannot provide me with my service. Absolute joke.
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Rosie Trowsdale
(@mrstrowsdale) reported
@virginmedia No - it wasn’t an issue it was just that the outside team never bothered to complete their booking. They didn’t attend. So installation cannot be completed. Now got to wait for the outside team to “turn up” at some point. Great organisation!
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Dave Searle
(@1970_dave) reported
@virginmedia Tried calling endless music no answer crap crap serv
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M
(@MattieGartrell) reported
@virginmedia you guys call me 3-4 times everyday for the past 4 weeks. I don’t want an early upgrade. I’ve told your reps over 10+ times to leave me alone. **** ******** off you incompetent *****