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Virgin Media

Virgin Media outages and service status in Elmstead Market, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Elmstead Market, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Elmstead Market, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Elmstead Market, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Elmstead Market, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Elmstead Market, England

Latest outage, problems and issue reports in Elmstead Market and nearby locations:

  • leezaloops
    Leeza Morley (@leezaloops) reported from Colchester, England

    @virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Sort of, but I had trouble logging in as it uses an old email address that I no longer use.

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Colchester, England

    @jasonkneen @virginmedia That page never seems to work for me.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.

  • Greenking66
    Chris Green (@Greenking66) reported from Colchester, England

    @virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.

  • Emma96Harvey
    EmmaRoseHarvey (@Emma96Harvey) reported from Colchester, England

    Meant to be working from home but that is going so well that I've now go to go into the office for the afternoon... Thanks for being the worst ISP @virginmedia

  • lukeredpath
    Luke Redpath (@lukeredpath) reported from Colchester, England

    @virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.

  • princess_boo148
    Laura Stevens (@princess_boo148) reported from Colchester, England

    @virginmedia I want to cancel my broadband contract it never works and you never help to fix it but your happy to take my money. Either cancel it for free or il be seeking legal action I'm bored with this now

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I am not the only one in my area with a problem. Any idea when it will be resolved.

  • jimaxyn
    Jimmy Regan (@jimaxyn) reported from Colchester, England

    @virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake

  • steevXIII
    Steve Tovey (@steevXIII) reported from Colchester, England

    @virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @usukgoose @virginmedia Still issues with my system. Worked properly for a few minutes but back on slow .

  • steevXIII
    Steve Tovey (@steevXIII) reported from Colchester, England

    Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company

  • FolkardSimon
    Simon Folkard (@FolkardSimon) reported from Colchester, England

    @virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia I was supposed to get texts telling me what was going on. Instead I have had to do the chasing. My system is still not working.

  • Grovesy71
    Darren Grove (@Grovesy71) reported from Colchester, England

    @virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer

  • bond_graham
    TheOriginal© (@bond_graham) reported from Colchester, England

    @Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics

  • leiatwit40
    Leia (@leiatwit40) reported from Colchester, England

    @virginmedia Still not working!!! Super slow

  • theresahiggins
    Theresa Higgins (@theresahiggins) reported from Colchester, England

    @virginmedia TV and phone are fine. It is the broadband that is still slow despite the reset.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CarryOnGemma
    CarryOnGemma (@CarryOnGemma) reported

    What now? @VirginMedia? I have tried to sign into my account to claim the reimbursement from not having the products you charge from dad. He should be getting a hefty rebate. Yet, you now can't sign me into the account because it's not connected to O2. So I tried that and you've blocked me because I have used the email to sign in too much. The email that is connected to the account. Then the phone number too much. If you don't fix this before I call you in the next twenty-four hours I'll take this to the courts which you have your bots saying people can't. Get me to let me sign in.

  • nightsong53
    LynneN 🌸✝️ https://www.youtube.com/watch (@nightsong53) reported

    @marypaul32 @virginmedia Every organisation appears to be incompetent. Its on such a grand scale now that it seems deliberate because such things do stress the human bodi. We got hold of Asda mobile and thei said it could take 2 days to fix but it's on now. I am way behind with stuff though. 8wks ombdsma

  • mike_munro
    oɹunɯ‾ǝʞᴉɯ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🖥 🎸 (@mike_munro) reported

    @virginmedia How long does it take to actually talk to someone about a faulty TiVo box? Been listening to horrible saxaphone music for 40 minutes.

  • house_gareth
    Gareth House (@house_gareth) reported

    @virginmedia The brilliant engineer came out and knew what the problem was straight away, the hub hadn't been activated at your end. apparently it has been a common problem the engineers are finding.

  • MrsReidteaches
    Kerrie Reid (@MrsReidteaches) reported

    @virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?

  • RedmondJunkie
    QQ (@RedmondJunkie) reported

    @virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband

  • Louiseboxall
    Louise Boxall (@Louiseboxall) reported

    @virginmedia M43 area…. error code W02…. Did what virgin suggested and just blank channels….. this is getting ridiculous….. can’t watch tv when I’m sure Virgin will want payment for a service my parents can’t access half the month….

  • RockerSBM
    Shaun (@RockerSBM) reported

    @virginmedia Hi guys I decided to go back with you guys after 2 yearsafter I was with you for 16 years before that but I've had problems after problems the rep guy sold me that the connection was 2gig down and up to! It's not even sent the contract to the wrong email.

  • reniferlopez
    Daniel (@reniferlopez) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV39 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • bahallathegreat
    Emily Atkins (@bahallathegreat) reported

    @virginmedia guys come on sat and the internet is down what’s going on this keeps happening every other week. I know the weather is bad but I pay good money I think I’ll have to go back to bt when contracts over