Virgin Media Outage Report in Elmstead Market, Essex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Elmstead Market, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Elmstead Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Elmstead Market, Essex, England
The most recent Virgin Media outage reports came from the following cities: Colchester and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
TV | |
| Colchester |
Total Blackout | |
| Colchester |
Internet | |
| Ipswich |
Wi-fi | |
| Ipswich |
TV | |
| Ipswich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Elmstead Market, England
Latest outage, problems and issue reports in Elmstead Market and nearby locations:
-
JJ_phoenix
(@jj_phoenix66) reported
from
Colchester, England
@virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!
-
liz de oliveira
(@lizdeoli) reported
from
Sudbury, England
@virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!
-
Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia I have had enough of your poor service 😡 talking to people who lie, can’t answer my questions so then hang up!! I have 3 mobile contacts with you my 2 daughters & my own, it’s a shocking service. All I want is the deal I signed up to 😤
-
Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
-
Julian Joyce
(@starbuck2003) reported
from
Elmstead Market, England
@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
-
Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Had enough - paying for a service - not getting what I pay for & just getting know where fast!!!!
-
Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
-
Jimmy Regan
(@jimaxyn) reported
from
Colchester, England
@virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake
-
Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Please can you assist before I take this further @richardbranson as your customer care is certainly way off the mark. Kind regards Phil Cook
-
Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@jasonkneen @virginmedia That page never seems to work for me.
-
Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
-
Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.
-
❤Gemma❤
(@CordenGemma) reported
from
Colchester, England
@virginmedia when will we have normal service again.
-
Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
Terrible service keeping me waiting for an hour by @virginmedia
-
Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
-
Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia The worst bit you get one letter on 6th Nov saying your case is being investigated & apologising for taking 8 weeks to sort, two days later the case is closed as I didn’t reply to a letter 4 weeks earlier I never received!!!!
-
liz de oliveira
(@lizdeoli) reported
from
Sudbury, England
@virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful
-
Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
-
Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
-
Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Graham
(@burnleyben69) reported
@virginmedia has to have the worst customer service 6 times in two days trying to speak to someone to be cut off every time. #poorcustomerservice #disappointed #avoid no other way of contacting because the live chat just tells you to ring number
-
Sandy Lindsay MBE 🐝
(@SandyLindsay) reported
@virginmedia The problem is it’s stuck on the Home Screen saying HDMI1 and won’t shift off that no matter what I press! And yes I’ve rebooted the box.
-
CSG
(@CSGNinety) reported
@virginmedia down again every couple hours
-
Gavin Ellis
(@Gavinio1) reported
@virginmedia another angle to just hang up on me for no reason. This is now a joke
-
Kᴇᴠ Bᴀʀɴᴇs
(@KevBarnes_) reported
3/ Chat from a browser works. If you like talking to offshore support who also will forget to progress your issue or suggest you call retentions on 150. Back to the phone loop again. Shocking service. @vmbusiness
-
Spedan
(@SmittyCSGO) reported
@virginmedia Internet is still down, been down all day, your website says the issue should be fixed by 3pm it is now 5, still nothing. Any update?
-
Cookie
(@UpsyDaisy666) reported
@SophieEB @virginmedia It's probably better to switch from Virgin. I found their customer service to be like the cystal maze - only less entertaining.
-
Dave Thompson
(@DaveTho84446190) reported
@SophieEB @virginmedia Virgin are very unreliable. All hype, BT aren't any better. I've been with @TalkTalk for a few years now, dependable, fast speeds, and not a bad price
-
john clark
(@elburgo) reported
from
Liss, England
@SophieEB We gave up on #virginmedia very poor service
-
paul bryan
(@paulbryan69) reported
@Shawry1984 @SophieEB @virginmedia How did you do it , been put on hold endlessly under some covid waffle until the frustration they are seeking overwhelms you and you hang up..