Virgin Media Outage Report in Eight Ash Green, Essex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eight Ash Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eight Ash Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eight Ash Green, England
Latest outage, problems and issue reports in Eight Ash Green and nearby locations:
-
Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Had enough - paying for a service - not getting what I pay for & just getting know where fast!!!!
-
Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.
-
Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄
-
Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.
-
kenny wilson
(@kennythekilt) reported
from
Colchester, England
@AlanWhitaker83 @virginmedia Terrible staff terrible service and not getting to cancel an accounting only opened today but due to poor customer service I want out!!! Told call back Saturday
-
Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia I have had enough of your poor service 😡 talking to people who lie, can’t answer my questions so then hang up!! I have 3 mobile contacts with you my 2 daughters & my own, it’s a shocking service. All I want is the deal I signed up to 😤
-
Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia The worst bit you get one letter on 6th Nov saying your case is being investigated & apologising for taking 8 weeks to sort, two days later the case is closed as I didn’t reply to a letter 4 weeks earlier I never received!!!!
-
Chris Green
(@Greenking66) reported
from
Colchester, England
@virginmedia I done the scan and the signal upstairs is weak and very very slow😕
-
Julian Joyce
(@starbuck2003) reported
from
Elmstead Market, England
@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
-
Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
-
JJ_phoenix
(@jj_phoenix66) reported
from
Colchester, England
@virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!
-
Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Please can you assist before I take this further @richardbranson as your customer care is certainly way off the mark. Kind regards Phil Cook
-
Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.
-
Andy Quinton
(@QuintonAndy) reported
from
Sproughton, England
@virginmedia waited in all day...still waiting for delivery of my new box...which you’ve txt me 4 times to tell me it’s on its way...and your telephone staff told me 7 times.... totally over virgin atm, terrible service everytime!!!
-
Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
Terrible service keeping me waiting for an hour by @virginmedia
-
❤Gemma❤
(@CordenGemma) reported
from
Colchester, England
@virginmedia when will we have normal service again.
-
kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia just joined virgin got sim today already want to leave after poor customer service via text told I’m confused and want a manager to call or I will leave told to leave then
-
kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia So what is happening I want to cancel my account
-
Jimmy Regan
(@jimaxyn) reported
from
Colchester, England
@virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake
-
Michael Gaga-Hale
(@MichaelGagaHale) reported
from
Colchester, England
@virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay
(@AhluwaliaSpeaks) reported
@AmeerSameerKhan @virginmedia @virginmedia I’m also down in HA7. Is this a known issue?
-
Ameer Sameer Khan
(@AmeerSameerKhan) reported
@virginmedia Thanks called, clearly there is an issue in the HA3 area which you acknowledge on the phone but don't update the site/app. 🤥 Quite ridiculous really. Add to that ETA to fix is 11pm tonight. What do I do for work meanwhile? 😕
-
Isobell Lawrence
(@IsobellLawrence) reported
@virginmedia No idea, I haven't had an update from anyone and you guys wouldn't talk to me because of the password issue.
-
#Assignments#quizzes#exams#coursework
(@mukolwedaniel) reported
@Jacqui38114565 @virginmedia @OpenUniversity Hey, I offer professional academic help in any subject. I am a professional writer with over 5 years of writing experience. What's app +254705456688
-
Matt Newman
(@mn0792) reported
@virginmedia That’s correct, position in relation to the hub 3 has no affect on the issue. I also have a WiFi extender that I purchased (power line) but still it’s no use when the hub isn’t giving me an internet connection.
-
Rob Brooks💙
(@RobBrooks2) reported
@virginmedia I’ve tried that too but every time I do it the signal is seemingly strong enough to not show as a black spot… as I said, it’s intermittent. It also affects the connection between my main TiVo box and my second box in a bedroom
-
Andi Russell
(@Andi_Russell83) reported
@virginmedia So you are unable to give me the contact details I have requested? Complaint contains mis-selling of goods by a member of the retention team then an admission by call agent that other staff are clueless and did mis-sell services, also failure to provide requestd recorded calls.
-
Sharon Mc 💙
(@floramcdee) reported
@virginmedia My parents DVR has detected a serious problem and green screened. It's now in a loop and won't reboot. Forums suggest a new DVR box is required. Who do I need to contact to get another one installed?
-
Abi Larkin
(@AbiLarkin22) reported
@virginmedia We don’t have any wired devices in the house. After checking the local area faults, it said that the area may be experiencing temporary signal losses. Our wifi has just cut out fully
-
HideFury
(@HideFury69) reported
@virginmedia Hi @virginmedia No I have not ... but again is 2021 I am sure you guys have some sort of monitoring system to tell you when packets are dropping or the internet is down. The last 2 months, in particular, are terrible (HA3) areas. By the way still no internet...more than 3 hours.