Virgin Media Outage Report in Chingford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Chingford come from postal codes E4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chingford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Chingford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harlow, Tower Hamlets, Harringay, Belsize Park, Hackney, Islington, Kensington, Enfield Town, Tottenham, Paddington, Acton, Dagenham, Cricklewood and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| Harlow |
TV | |
| London |
Internet | |
| Harlow |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chingford, England
Latest outage, problems and issue reports in Chingford and nearby locations:
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Chris Green
(@chrisgreen) reported
from
Hammersmith, England
@virginmedia Try actually looking at your previous comms on Twitter with someone before making such an inappropriate and unhelpful response! At the end of the day, if you are not going to help, why are you here?
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YM
(@Yadzinooo) reported
from
Ilford, England
@virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen
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Laura Hendry
(@lghendry) reported
from
Camberwell, England
@virginmedia It’s still down.. when is this going to be fixed? Been over 24 hours now!
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia to raise a complaint please send us your issues…….. however we will not respond but just take your money money money
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I’m trying to speak with a Senior Manager at Virgin media I’ve raised a complaint and no contact a senior Manager should call me
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
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nickdrinkman
(@mangrovedrink) reported
from
Ilford, England
@virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit
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Stacey
(@acartoonheart) reported
from
Camberwell, England
Every time Virgin Media says they are near fixing our internet outage, they push the fix time back another 12 hours 😩
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Nici Eberl Photography
(@NiciEberlPhoto) reported
from
Islington, England
@virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!
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hakster
(@hakster2) reported
from
Walthamstow, England
@virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service
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Stacey
(@acartoonheart) reported
from
Camberwell, England
Working from home is super fun when Virgin Media’s internet in south east London goes down completely for the entire morning and you have to use the hotspot on your phone to try and get any work done 😬
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
.@virginmedia two days without internet and tv, could indicate what's the process to cancel the service?.
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia Nope I’m wrong - it was a virgin specific issue - thanks
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia There is no current estimate. Still without internet. How can I cancel the service?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia what is going on with your useless service absolutely rubbish for £100 per month disgusting how you charge a fortune for something that has issues for the past 18 months
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Stacey
(@acartoonheart) reported
from
Camberwell, England
@virginmedia The update just says there is an outage in the area and that there won’t be a fix until tomorrow morning? That surely can’t be right?? I’m having to waste all my phone data just so I can do my job 😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ianjelf
(@ianjelf) reported
@virginmedia No, it’s still not working.
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Dan
(@1boden1) reported
@virginmedia I have never had more pain trying to speak to a company’s customer services than I have with Virgin. Utterly useless
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Chris Hollands
(@Ipunchedalion) reported
@virginmedia Ryan had told me to cancel the DD to stop the payment being taken and credited the account enough to cover that bill. He then got in touch today to reinstate the DD
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Richard Burnett
(@RBurnett348) reported
Hey @virginmedia - fully appriciate you are not in the business of making it easy to cancel... however I need to cancel and I'm fed up of being on hold.
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Andrew Kidd
(@AndyKidd75) reported
Funny story: according to @virginmedia boosters don't work at boosting the signal, BUT if you pay £5 PER MONTH we can rent you one. ? Confused ? Not as much as @virginmedia are. Worrying bit, This was from " technical support".
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Jallabah
(@Jallabah2) reported
@lisshut @virginmedia i was really fed up when i had similar issues, support system did not even consider my complains i wrote them so many time but no response. i was recommended to @toderfix he got mine perfectly fixed fast with everything safe
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E&E
(@HostAndSymbiote) reported
@virginmedia Like: the movies cinema collection, you can't purchase with the bloody sport some channels... **** like that... as I'm not a sport junkie, I hate sports, and that's what i don't like, you forcing it on us. 2/2
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Jallabah
(@Jallabah2) reported
@lisshut @virginmedia i was really fed up when i had similar issues, support system did not even consider my complains i wrote them so many time but no response. i was recommended to @toderfix he got mine perfectly fixed fast with everything safe
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Jemma Louise Smith
(@theprgeek) reported
@virginmedia It just says you’re working hard to fix it ASAP. I’d rather not post my postcode publicly on the internet and it seems I’m unable to direct message you.
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David Read
(@daveread2000) reported
Terrible customer service and false promises from @VodafoneUK mean I am being told I can't keep the landline number I have had for decades as it has reverted to being owned by virgin media and is now defunct. Can anyone at @virginmedia help?