Virgin Media

Virgin Media Outage Report in Chingford, Greater London, England

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The latest reports from users having issues in Chingford come from postal codes E4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chingford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chingford, Greater London, England 01/23/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chingford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, Harlow, Chingford, Wandsworth, Harringay, City of Westminster, Romford, Newham, Loughton, Enfield Town, Kensington, Camden Town and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomHackney Internet
United KingdomLondon TV
United KingdomSouthwark Internet
United KingdomHarlow TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chingford, England

Latest outage, problems and issue reports in Chingford and nearby locations:

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?

  • LaurenBarrett95 Lauren (@LaurenBarrett95) reported from Harlow, England

    @virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?

  • PaulTShears Paul Shears (@PaulTShears) reported from Broxbourne District, England

    If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.

  • followsonal Sonal Bhardwaj (@followsonal) reported from Poplar, England

    Virgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity

  • scroogio Neil Cole (@scroogio) reported from Camberwell, England

    Any chance of a reply please @virginmedia - nobody responds on your instant message service either

  • andycairns Andy Cairns (@andycairns) reported from Romford, England

    @virginmedia No service again in RM2. Last speed test showed 3mbps when I’m paying for 500. Only option to cancel my account involves sitting on a premium rate number for an unspecified length of time. This is awful service.

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...

  • tomthemac tom 'easiest deal in history' parkinson #FBPE (@tomthemac) reported from Tottenham, England

    @MrKenShabby @virginmedia Dump them. Get @zeninternet FTTC or even FTTP if you are lucky. Much more reliable. On average faster too. Less contention (sharing with other users) of bandwidth advertised. Never looked back...

  • PaulWRamsay #HellomynameisPaul💙 (@PaulWRamsay) reported from Camden Town, England

    @virginmedia Reg is YT17ZTM, it’s one of the few road in the area where permits are not needed every day, only on match days. Would you not help the driver get a permit for his own Rd? What rules do you have for driver vans being left outside of work hours?

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia I had check that a few times but unfortunately it could not be fixed. This is an ongoing problem and it is not on. Also my phone line not working

  • DaleMC_ Dale 🔶 🦁 (@DaleMC_) reported from Camberwell, England

    12 hours without service is rather poor @virginmedia

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing

  • evansamuel5 Evan Samuel (@evansamuel5) reported from Wandsworth, England

    @virginmedia giving absolutely zero service in SW London for second night in a row and refusing to answer the phone. Absolutely bloody useless.

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia Still not working, unfortunately I won’t be able to pay for this service much longer if I am always having troubles. I don’t know what to do anymore apart than moving on to another realiable provider

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    Mum is shielded and home alone. Her landline stopped working, after 6 days @virginmedia came to fix. Engineer couldn't fix so said would escalate. Mum chased again today and calls been closed! So far cost £21 in calls. #virginmedia, is that how to treat vulnerable customers?

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Any further help in this matter? I’ve been trying to cancel my contract for a week now without success.

  • AnaRochaPT Ana Rocha (@AnaRochaPT) reported from Camden Town, England

    @virginmedia any chance of getting an assistant to help? This is a real challenge here, no virgin email for queries, call centers closed, no one on the chat services as I have been online for hours!

  • cycleoptic cycleoptic (@cycleoptic) reported from Islington, England

    @virginmedia @JanHammersSon I’ve no internet in N19 no problems reported on status, logged into test..,.. you have broadband problems.... really?

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fade2dust Andy Evans (@fade2dust) reported

    @virginmedia @JiffyRugby How come I have not been offered that, despite my formal complaint having been logged since November?

  • Wizzywizwiz Paul WizzA Allen (@Wizzywizwiz) reported

    @virginmedia Called today, engineers have a “ticket” raised, but it’s outside your 72hour window. CS don’t seem bothered, lack of interest. How can she cancel ?

  • ManLykePietroo p (@ManLykePietroo) reported

    @virginmedia i’ve had enough, sort your **** out the wifi is awful

  • anndrajs Andrew 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇦🇺🏳️‍🌈 (@anndrajs) reported

    @virginmedia Yes but you’re going to charge me £250 to cancel my account because I’m outside the 14 days (signed up 29 days ago). How can you justify that when your product is not fit for purpose?

  • _hayzey_ _hayzey_ (@_hayzey_) reported

    @virginmedia must have the most unstable WiFi I have ever seen

  • kev32b Kevin Boyne (@kev32b) reported

    @virginmedia Really loss of service again got to wait a week for engineer again not good when got to work from home

  • amazingalooman potato (@amazingalooman) reported

    @virginmedia how long is the outage gonna last?

  • picklesandprof Nichola (@picklesandprof) reported

    @virginmedia your customer service is appalling. You are so antiquated and not customer centric, how do you retain your customers?

  • mcr_luna Luna ✨ ᵇˡᵐ (@mcr_luna) reported

    virgin media is so crap

  • cmarsmusic Chris Mars (@cmarsmusic) reported

    @virginmedia why do you send messages to your customers saying you have fixed an outage when clearly it is not working?