Virgin Media

Virgin Media Outage Report in Chingford, Greater London, England

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The latest reports from users having issues in Chingford come from postal codes E4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chingford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chingford, Greater London, England 12/10/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chingford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Islington, Hackney, Poplar, Muswell Hill, Barnet, Harringay, Chingford, Paddington, City of London, Camden Town, Waltham Forest, Newham and Southwark.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomIslington Internet
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomPoplar Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chingford, England

Latest outage, problems and issue reports in Chingford and nearby locations:

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Will do but I have been having issues for over 24 hours now.

  • timmy_uk Timothy Firmager (@timmy_uk) reported from Camden Town, England

    @virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    @virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.

  • MirandaDobson Miranda Dobson (@MirandaDobson) reported from Camberwell, England

    @virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!

  • rbcurly ruth bankover (@rbcurly) reported from Borehamwood, England

    @virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia

  • wharfyoung jordan (@wharfyoung) reported from Poplar, England

    just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls

  • Jimbob_Du james Dunn (@Jimbob_Du) reported from Hoddesdon, England

    @virginmedia I received a phone call from a man , Jacob Smith purporting to be from your security department. He told me my internet had been hacked by someone in the USA. He refused any contact details after he told me to download a Quick Support app. He phoned 01606863673.

  • rita_gul Rita Gulrajani ⫩ (@rita_gul) reported from Enfield Lock, England

    @virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Paddington, England

    Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?

  • GoldBoutique1 Mary (@GoldBoutique1) reported from Enfield Lock, England

    @virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬

  • YehudaAronovitz Yehuda Aronovitz (@YehudaAronovitz) reported from Barnet, England

    @virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues

  • CPH83 Christian Hose (@CPH83) reported from Wandsworth, England

    @virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia Question: Why is your customer service so awful?

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @virginmedia can someone in the tech team please dm me as I have had no internet stability now for 2 months and no human is answering the phone not good when homeschooling

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.

  • billosmond bill osmond (@billosmond) reported from Camberwell, England

    @virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dexisson Neil (@Dexisson) reported

    Apologies for the state of the stream this morning. @virginmedia are "improving our service" which usually means it'll be ****** up for weeks and they'll try and charge us more money for an even crappier service.

  • WillTaylor2002 Will Taylor (@WillTaylor2002) reported

    @rhiannonefc18 I thought it was just virgin media being slow and laggy as usual

  • Paul_D1963 Paul Dreczko #FBPE 🇵🇱 🇪🇺 (@Paul_D1963) reported

    @virginmedia Have your systems really gone down?

  • taagnew Trevor Agnew (@taagnew) reported

    That's a new one, I just called @virginmedia to cancel my subscription due to continuous frustration at drop outs, only to be told they have 'systems issues' and I "need to call back on Monday"... So disappointing as it's brilliant when it works #IJustWantReliability #shame

  • sarcasticmum BlackCatMog (@sarcasticmum) reported

    @virginmedia Tried ringing already - impossible to talk to a human being just automated reset of system - how hard is it to replace the modem which is obviously the problem - it has been reset at least 4 times - never makes a difference

  • Yasmin_y92 Yasmin (@Yasmin_y92) reported

    @virginmedia internet been out all morning. 🙄 and the fix estimate says 18.10 ?!?!

  • davidball74 Bally (@davidball74) reported

    @virginmedia Again? I have interacted with @virginmedia on twitter, I have contacted @virginmedia using their brobot and have phoned- kept on hold for ages. Complaints are raised and then no update. Nothing, the poor WiFi & broadband persists. Counting down the days til my contract expires

  • Paul_D1963 Paul Dreczko #FBPE 🇵🇱 🇪🇺 (@Paul_D1963) reported

    Seems @virginmedia don't want to keep loyal customers. Won't let me upgrade online and miraculously their systems go down when I mention I want a cheaper package. They wont even let me cancel my membership. Disgraceful.

  • suntuenmun Bill (@suntuenmun) reported

    @virginmedia Hi there. Instant replacement of your street broadband /telephone box outside No. 1 Bank Spur, Slough is required as the box cover is gone for no reason that all users are exposed to possible abuses and bad weather.

  • brettsjackson Brett Jackson (@brettsjackson) reported

    @virginmedia New router - yes. Engineer visits - two. Calls to the Contact Centre - multiple. Issue resolved? - NO! Complaint raised - trying too lol... If you are thinking about switching to them, don't. It may be a fast speed you purchase but it ain't consistent/reliable.