Virgin Media

Virgin Media Outage Report in Chingford, Greater London, England

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The latest reports from users having issues in Chingford come from postal codes E4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chingford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chingford, Greater London, England 11/20/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chingford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Newham, Enfield Town, Paddington, Hackney, Poplar, Southwark, Camden Town, Harringay, Barnet, Ilford, City of Westminster, Romford and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Total Blackout
United KingdomNewham Internet
United KingdomEnfield Town Total Blackout
United KingdomPaddington Internet
United KingdomHackney Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Chingford, England

Latest outage, problems and issue reports in Chingford and nearby locations:

  • billosmond bill osmond (@billosmond) reported from Camberwell, England

    @virginmedia Just tried that. Endless waiting and ended up exactly where I started. Just can’t speak to a human and explain my specific issue.

  • M0BPQ Steve Bunting (@M0BPQ) reported from Walthamstow, England

    I’ve had awful internet speeds for a couple of weeks from @virginmedia . (<10MB on a 200MB plan) Their call centre has said this is due to an upgrade that will take a week to complete. Which ISP do I move to?

  • KBHeadteacher Keith Barr (@KBHeadteacher) reported from London, England

    @virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...

  • matteobuschitta Matteo Buschittari (@matteobuschitta) reported from Wandsworth, England

    @virginmedia internet not working in clapham common area...tried all the procedures already and none working

  • t1m1964 tim (@t1m1964) reported from Camberwell, England

    @virginmedia Certainly, but I would prefer not to in open messages for obvious reasons. Suffice to say, old, ill, no service, cancelled appointment by text.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard

  • t1m1964 tim (@t1m1964) reported from Camberwell, England

    @virginmedia I need to be able to speak to someone in the uk about an elder vulnerable person who is without service. please advise.

  • JamesJWalsh James-J Walsh (@JamesJWalsh) reported from London, England

    @virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.

  • casterazucar Caster Azucar (@casterazucar) reported from Hackney, England

    @virginmedia hi team, after the latest router update, none of the devices in the house can hold a consistent signal, constantly getting full signal with an exclamation (!) - any ideas on what's going on?

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia Your agents promised respectively on feb 13 and mar 6 to get back via writing; sadly I’ve heard nothing from them. You are unreliable and time wasting and now would cut off the service again due to another ‘outstanding’ bill

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    I understand it takes time to replace fibre optics. I don‘t understand why @virginmedia sends out messages that are plain wrong. My connection is not working, has not been working ever since Tuesday evening. Is this to avoid having to pay back customers?

  • tufnelljimmy James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    @virginmedia I’m afraid your service status is wrong. There is a problem and my broadband speed is a fraction of what I pay for.

  • PeteAustin_ Pete Austin (@PeteAustin_) reported from Kensington, England

    @virginmedia My partner - a current Virgin customer - just got *HUNG UP ON* by one of the rudest customer services advisors I’ve ever heard in my entire life. Abhorrent customer service. Absolutely shocking.

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    @patricksturg @virginmedia This should not be posed a question rather a statement of fact. It is the worst customer service.

  • M0BPQ Steve Bunting (@M0BPQ) reported from Walthamstow, England

    @HavocTechie @virginmedia Thanks. Router has been rebooted and factory reset. I installed a wired Lan in lockdown 1 to solve poor wifi but unplugging that switch and going straight into the router doesn’t work either. Now no service at all. 😩Again.

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @BruceBa06826486 @virginmedia Why would virginMedia CEO hire the bullying to treat the customers like this ?!

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Matthew_Wright @virginmedia I also had so many issues with them. And working from hoem could not afford not to have secure internet access guarantted to be avaiable so switched to BT and speed fantastic and no outage once ever sinde

  • owengmusic Eoghan (@owengmusic) reported from Wandsworth, England

    @virginmedia can you please cancel my order. Your Filipino call centre staff just put me on hold for ages and then hang up on me.

  • chersvacca Cherstyn Hurley (@chersvacca) reported from Barnet, England

    @virginmedia what is happening, disastrous internet today, total outage for hours at a time in North London. #deadlines and #homeworking impossible with this lack of service ? No explanation or idea when it will be restored

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @BruceBa06826486 @virginmedia Really cannot understand why virginMedia has selected to lower down its customer service quality? What did it get, a cheaper labour ??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • clairebear2810 clairebear (@clairebear2810) reported

    @VirginMediaIE @virginmedia I wanted to try get them plans I taught you could add family to your account? And change payment method , I've just never been able to get into my account

  • Robb1112 Robb1112 🇪🇺 💙💜💖 (@Robb1112) reported

    @Topicaltim @virginmedia Damn, was hoping for some sort of reverse Schroedingers Complaint type thing

  • athleteal alan cook (@athleteal) reported

    Virgin Media, you cant report a fault because they are busy, you can't speak to them via what's app because their Bot is appalling and send you around in circles. How can I complain or cancel my service if I can't get in touch? They are clearly Virgins at customer care.

  • _Pealos Pealos 🇬🇧 (@_Pealos) reported

    @virginmedia I'm not looking for you to resolve this on Twitter. I'm still waiting on WhatsApp for a response yet I can talk to you freely on here. It's obvious your public image is more important than your actual customer service.

  • DAIWAIGIBBS Dave N (@DAIWAIGIBBS) reported

    @virginmedia I can't talk to someone from Virgin Media about my options, so I just want to discuss leaving. Your customer service is awful, your WiFi is awful (buying a 3rd party wireless access solution is not a solution), and you expect more money for this.

  • danrwilliams82 Dan Williams (@danrwilliams82) reported

    @virginmedia moved house recently and asked what u could do for us as an existing customer-my only stipulations were I didn’t want to lose the kids channels we already had and to add sports. Our tv has just been connected and discovered the kids channels are missing. Can you fix?

  • anneinhope Anne Hathaway (@anneinhope) reported

    @teenyllama @richardosman Classic hold message from @virginmedia yesterday when my broadband went down,😬 telling me that I should go on their website for help...

  • scott1986cox Scott (@scott1986cox) reported

    @virginmedia 24 hours so far on chat and still waiting for you to actually answer, I’ve had automatic messages asking if I still want to talk to someone. I just want to cancel this is joke!

  • MartindeakinMd mar dea (@MartindeakinMd) reported

    @virginmedia Hello Im now with BT broadband but been unable to cancel vm as i keep getting cut off on the phone. Also tried writing to the Sunderland address but so far...no joy. I have arranged a bag to return the vm hub sending it back next week. How can i cancel :(

  • johnwoo57049843 john woods (@johnwoo57049843) reported

    @virginmedia can you actually speak to anyone without calling the shocking customer services call centre