Virgin Media

Virgin Media Outage Report in Chingford, Greater London, England

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The latest reports from users having issues in Chingford come from postal codes E4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chingford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chingford, Greater London, England 10/06/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chingford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Harringay, City of Westminster, Hoddesdon, Chingford, Paddington, Upminster, City of London, Fulham, Barnet, Romford, Hampstead and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomHammersmith Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chingford, England

Latest outage, problems and issue reports in Chingford and nearby locations:

  • LaurenLFlower charlie and Blossom (@LaurenLFlower) reported from Romford, England

    @virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.

  • BBLn15 Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

  • BBLn15 Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

  • BobCratchitt Andee Byford (@BobCratchitt) reported from Romford, England

    @virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I don’t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests

  • BBLn15 Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

  • tlcko1882 Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported from London, England

    @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

  • BBLn15 Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia Please as I have been paying for service

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

  • BBLn15 Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

  • dicksielives David Ball (@dicksielives) reported from Romford, England

    Hi @virginmedia I ordered a new phone via my wife (who is already on Virgin mobile) last Friday. I was told to wait for a confirmation email which I still have not received. Can you help? I have the order No.

  • BobCratchitt Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from City of London, England

    (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

  • blackheathma Amanda Birrell (@blackheathma) reported from London, England

    @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

  • Ivan_D_Crypto Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England

    @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

  • BobCratchitt Andee Byford (@BobCratchitt) reported from Poplar, England

    @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

  • hodgie_hd Alan Hodge (@hodgie_hd) reported from Kensington, England

    @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

  • BBLn15 Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonBr1969 Jason Brown (@JasonBr1969) reported

    @virginmedia Help. My installation day was scheduled Tuesday this week. After the engineers visit (who was apologetic) it was noticed that we needed a cable drop box before being connected. After today we will be disconnected from Sky with no tv, broadband so we’ll have nothing.

  • Michaelpdrock1 Michael Jones (@Michaelpdrock1) reported

    @AddisSteve @virginmedia I've called so many times. For some reason my 5ghz signal disappeared for a while, 8 called and they rolled back my routers firmware (🤔) not made a difference. I'll call tomorrow and they'll tell me there's no issues via their remote test

  • Shibaosu yung shib 💯 (@Shibaosu) reported

    @virginmedia Fix your ******* internet I swear to god

  • Lisajon05262405 Lisa jones (@Lisajon05262405) reported

    .only 2 stars as customer service is rubbish and have never had access to my email since I got with you 13 yrs ago! Had alot of cut outs lately too #fing #internet #VirginMedia via @fingapp @outagedetect

  • Francesca090900 Francesca0909 (@Francesca090900) reported

    @virginmedia is there an issue with viewing saved programmes keep getting an ooops error message

  • jackharlowsbabe Bethany (@jackharlowsbabe) reported

    Bro wtf is going on with virgin media, been fine all day and now it just turns off and the bill ain’t due??? @virginmedia

  • billbeaumont72 billy@wakey 💙💛 (@billbeaumont72) reported

    @virginmedia Hello.. can you please get chloe to call me again 17/2 about the package she has set me up from my complaint as there appears to be a number of issues I am afraid

  • AddisSteve Steve Addis 🧑‍💻🏗🏘 + 🚛🚚 (@AddisSteve) reported

    @Michaelpdrock1 @virginmedia Their routers reset, or the newer ones do after midnight GMT ... drives me nuts, as we get a 10 min blackout like when Apollo on re-entry ... just at my core busy time. Why not like 3am FFS ... tho, generally I'm busy then too lol. #JohnsonOut_23

  • xXFakenameXx uzanyee (@xXFakenameXx) reported

    @mulac1992 @virginmedia Got same issue there, i called virgin several times, i changed the modem, 2 engineers came in my house and nothing changed. I live in center of montreal, like wtf i cant get a good connection? clearly the most horrible internet compagny that exist

  • dollymixture dolly daydream (@dollymixture) reported

    dvr has found serious fault turn tv off for 3 hours to avoid picture burn while trying to fix. Service status no problem everythings fine @virginmedia