Virgin Media Outage Report in Chingford, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Chingford come from postal codes E4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chingford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Chingford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Newham, Enfield Town, Paddington, Hackney, Poplar, Southwark, Camden Town, Harringay, Barnet, Ilford, City of Westminster, Romford and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chingford, England
Latest outage, problems and issue reports in Chingford and nearby locations:
-
bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia Just tried that. Endless waiting and ended up exactly where I started. Just can’t speak to a human and explain my specific issue.
-
Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
I’ve had awful internet speeds for a couple of weeks from @virginmedia . (<10MB on a 200MB plan) Their call centre has said this is due to an upgrade that will take a week to complete. Which ISP do I move to?
-
Keith Barr
(@KBHeadteacher) reported
from
London, England
@virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...
-
Matteo Buschittari
(@matteobuschitta) reported
from
Wandsworth, England
@virginmedia internet not working in clapham common area...tried all the procedures already and none working
-
tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia Certainly, but I would prefer not to in open messages for obvious reasons. Suffice to say, old, ill, no service, cancelled appointment by text.
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard
-
tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia I need to be able to speak to someone in the uk about an elder vulnerable person who is without service. please advise.
-
James-J Walsh
(@JamesJWalsh) reported
from
London, England
@virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.
-
Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia hi team, after the latest router update, none of the devices in the house can hold a consistent signal, constantly getting full signal with an exclamation (!) - any ideas on what's going on?
-
Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Your agents promised respectively on feb 13 and mar 6 to get back via writing; sadly I’ve heard nothing from them. You are unreliable and time wasting and now would cut off the service again due to another ‘outstanding’ bill
-
Adi Staempfli
(@AdiStaempfli) reported
from
London, England
I understand it takes time to replace fibre optics. I don‘t understand why @virginmedia sends out messages that are plain wrong. My connection is not working, has not been working ever since Tuesday evening. Is this to avoid having to pay back customers?
-
James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia I’m afraid your service status is wrong. There is a problem and my broadband speed is a fraction of what I pay for.
-
Pete Austin
(@PeteAustin_) reported
from
Kensington, England
@virginmedia My partner - a current Virgin customer - just got *HUNG UP ON* by one of the rudest customer services advisors I’ve ever heard in my entire life. Abhorrent customer service. Absolutely shocking.
-
Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@patricksturg @virginmedia This should not be posed a question rather a statement of fact. It is the worst customer service.
-
Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@HavocTechie @virginmedia Thanks. Router has been rebooted and factory reset. I installed a wired Lan in lockdown 1 to solve poor wifi but unplugging that switch and going straight into the router doesn’t work either. Now no service at all. 😩Again.
-
Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@BruceBa06826486 @virginmedia Why would virginMedia CEO hire the bullying to treat the customers like this ?!
-
Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Matthew_Wright @virginmedia I also had so many issues with them. And working from hoem could not afford not to have secure internet access guarantted to be avaiable so switched to BT and speed fantastic and no outage once ever sinde
-
Eoghan
(@owengmusic) reported
from
Wandsworth, England
@virginmedia can you please cancel my order. Your Filipino call centre staff just put me on hold for ages and then hang up on me.
-
Cherstyn Hurley
(@chersvacca) reported
from
Barnet, England
@virginmedia what is happening, disastrous internet today, total outage for hours at a time in North London. #deadlines and #homeworking impossible with this lack of service ? No explanation or idea when it will be restored
-
Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@BruceBa06826486 @virginmedia Really cannot understand why virginMedia has selected to lower down its customer service quality? What did it get, a cheaper labour ??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
clairebear
(@clairebear2810) reported
@VirginMediaIE @virginmedia I wanted to try get them plans I taught you could add family to your account? And change payment method , I've just never been able to get into my account
-
Robb1112 🇪🇺 💙💜💖
(@Robb1112) reported
@Topicaltim @virginmedia Damn, was hoping for some sort of reverse Schroedingers Complaint type thing
-
alan cook
(@athleteal) reported
Virgin Media, you cant report a fault because they are busy, you can't speak to them via what's app because their Bot is appalling and send you around in circles. How can I complain or cancel my service if I can't get in touch? They are clearly Virgins at customer care.
-
Pealos 🇬🇧
(@_Pealos) reported
@virginmedia I'm not looking for you to resolve this on Twitter. I'm still waiting on WhatsApp for a response yet I can talk to you freely on here. It's obvious your public image is more important than your actual customer service.
-
Dave N
(@DAIWAIGIBBS) reported
@virginmedia I can't talk to someone from Virgin Media about my options, so I just want to discuss leaving. Your customer service is awful, your WiFi is awful (buying a 3rd party wireless access solution is not a solution), and you expect more money for this.
-
Dan Williams
(@danrwilliams82) reported
@virginmedia moved house recently and asked what u could do for us as an existing customer-my only stipulations were I didn’t want to lose the kids channels we already had and to add sports. Our tv has just been connected and discovered the kids channels are missing. Can you fix?
-
Anne Hathaway
(@anneinhope) reported
@teenyllama @richardosman Classic hold message from @virginmedia yesterday when my broadband went down,😬 telling me that I should go on their website for help...
-
Scott
(@scott1986cox) reported
@virginmedia 24 hours so far on chat and still waiting for you to actually answer, I’ve had automatic messages asking if I still want to talk to someone. I just want to cancel this is joke!
-
mar dea
(@MartindeakinMd) reported
@virginmedia Hello Im now with BT broadband but been unable to cancel vm as i keep getting cut off on the phone. Also tried writing to the Sunderland address but so far...no joy. I have arranged a bag to return the vm hub sending it back next week. How can i cancel :(
-
john woods
(@johnwoo57049843) reported
@virginmedia can you actually speak to anyone without calling the shocking customer services call centre