Virgin Media Outage Report in Chingford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Chingford come from postal codes E4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chingford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Chingford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Bermondsey, Harringay, Tower Hamlets, Acton, Cricklewood, Hampstead, Fulham, Southwark, Hackney, City of Westminster, East Ham, Leyton and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Internet | |
| London |
TV | |
| Bermondsey |
Wi-fi | |
| Harringay |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chingford, England
Latest outage, problems and issue reports in Chingford and nearby locations:
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?
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A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband yesterday morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
at this point, Virgin Media should start paying ME to use their crappy Internet service
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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Timothy Firmager
(@timmy_uk) reported
from
Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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Antje Southern
(@noneybean) reported
from
Islington, England
@robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
@virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@virginmedia can someone in the tech team please dm me as I have had no internet stability now for 2 months and no human is answering the phone not good when homeschooling
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Antje Southern
(@noneybean) reported
from
Islington, England
@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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Miranda Dobson
(@MirandaDobson) reported
from
Camberwell, England
@virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!
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Rita Gulrajani ⫩
(@rita_gul) reported
from
Enfield Lock, England
@virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.
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james Dunn
(@Jimbob_Du) reported
from
Hoddesdon, England
@virginmedia I received a phone call from a man , Jacob Smith purporting to be from your security department. He told me my internet had been hacked by someone in the USA. He refused any contact details after he told me to download a Quick Support app. He phoned 01606863673.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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UrbanLDN_streetwear
(@UrbanLDN_STWR) reported
at 4PM no internet, called customer service again at 7PM and just get told to gotta wait 24hrs? Seems like virgin media doesn’t really care
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G Singh
(@gsd80) reported
@virginmedia Virgin media managers are refusing to help but 2 agents lied (I could give you their nanes).
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Craig
(@AlsithiUK) reported
@virginmedia Customer who's contract is due to end at the end of this month. Currently thinking of leaving
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Jamie Foster
(@jamiet72) reported
@virginmedia Hello Virgin Media, are you really out to annoy us, once again we are getting Connected without Internet. What is this all about? Poor internet is unacceptable in this day and age. Can we have this sorted as soon as
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UrbanLDN_streetwear
(@UrbanLDN_STWR) reported
at 4PM no internet, called customer service again at 7PM and just get told to gotta wait 24hrs? Seems like virgin media doesn’t really care about
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Davey
(@Tour_D_Beas) reported
@virginmedia The fix time has now been pushed back until tomorrow. I've still got no wifi, how can your service be this bad. Just fix it so I can use the service I pay for!
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The baseball lady
(@thebravesplease) reported
British baseball fans: About this blackout mess for us. I have Virgin Media, but can add BT Sports for £18, which I've now done. I can watch games tomorrow. I can only watch on TV, though. I'll cancel tomorrow, as it takes 30 days to go through. @MLBFanSupport: you owe me £18.
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Darryl Souness
(@bluerage_13) reported
@virginmedia Apparently it was never booked, despite the online help saying due to unavoidable circumstances the visit couldn't happen, both cannot be true, so someone lied to me
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K. Dhillon
(@KDhillonSCA) reported
Virgin Media - awful service .@virginmedia @richardbranson Virgin Media were today fine with 2 of their customer service agents LYING to me so that I would not cancel and accrue extra charges.
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G Singh
(@gsd80) reported
Virgin Media awful customer service. @virginmedia @richardbranson Today virgin media were HAPPY for 2 of their customer service agents to lie to me so I would not cancel and accrue extra charges! These 2 agents blantly lied but there was no consequence of them lying to me.AWFUL😔