Virgin Media Outage Report in Chingford, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Chingford come from postal codes E4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chingford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chingford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Southwark, Dagenham, Ilford, Camden Town, Harlow District, Hackney, City of London, Romford, Barnet, Islington, Tower Hamlets, City of Westminster and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| Southwark |
Total Blackout | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chingford, England
Latest outage, problems and issue reports in Chingford and nearby locations:
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Zee
(@zeesh009) reported
from
Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BamBamSam92 @virginmedia Mate, best advice is sack them off and get another service. Go for BT rather.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@simon_tabor @virginmedia My Virgin TV hasn’t been working since the 29th of July. They’ve “sent” 3 technicians, none of them have made it here. this is hands down the worst run service provider, with unethical, unhelpful customer service teams.
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Gary
(@officialGMT) reported
from
Camden Town, England
Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.
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lynne hodgkins
(@sexystitcher) reported
from
Harlow, England
@virginmedia no mobile signal in harlow CM20 area an answers as to why ???
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bobby whirlwind
(@bobbywhirlwind) reported
from
Camden Town, England
@virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia are the complaints team able to reach out? Consistently given the run around by all your customer service reps, you guys are unethical and quite frankly don’t respect your customers enough to keep promises. Will be going to @Ofcom next.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia [1/2]Other than my tv service being down for an entire month, I’ve had your customer service/faults/technical team pass me back and forth between yourselves acting as if I’ve reached a different department. All of whom have not helped me in the slightest. I’ve had 4 reps tell me
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Andrew Jarman
(@E7Drew) reported
from
Stratford, England
@virginmedia looks like the mail servers down?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BORDERJOE @virginmedia Joseph, my best advice to you and your father is to leave Virgin for BT or any other service provider that acts ethically and cares for their customers which Virgin evidently doesn’t.
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Victoria Burns
(@VictoriaLART) reported
from
Hackney, England
@virginmedia internet been down locally since 4.40pm Tuesday - following two engineers messing in the junction box on Kynaston road N16. #workingfromhome 😩
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
Thanks @virginmedia for charging us a disconnection fee of £230 after being told we wouldn't need to pay a fee on the phone. Despite the fact we are being kicked out of our house and you don't provide service in our new area. Really classy move.
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
@MediaLow_down @virginmedia Not yet! Hope they will. Yesterday was awful- over 2 hours on the phone. They told us they could do it so we didn't sort out a new ISP now my partner will have to miss a week of work and I won't be getting any school prep done from home before new term.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mel Jones
(@Melfilmfan) reported
@virginmedia No the same. Can you please send an engineer here tomorrow to fix. The problem is that we need boosters for upstairs! The problem is upstairs. The tv aerial man who came to put our tv in told us we need boosters /ethernet cable upstairs. I explained this days ago to customer ser.
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Lucy Darwin
(@lucy_darwin) reported
@virginmedia four weeks of constant calling the Philippines has resulted in 0 action. We are victims of Fraud and it’s impossible to get help. 7 times today…latest call 45 minutes #virginmediafraud #virginmobile #virginmedia
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Mel Jones
(@Melfilmfan) reported
@virginmedia I said no in my previous message. I have online work to do with my work and my son's home schooling. There is no chat needed. I just need an engineer sent here as I asked for days ago to fix the problem upstairs. Please arrange an engineer to be sent tomorrow.
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Mel Jones
(@Melfilmfan) reported
@virginmedia We now have the Hub 4 but it hasn't made any difference. As I told them the problem is upstairs and we need a booster/ethernet cable for upstairs. I have been charged for this new Hub and stronger internet and aren't getting the service I pay for.Need an engineer here tomorrow.
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ArsenalArsenalArsenal
(@Arsenal80100232) reported
@virginmedia hi. Someone was supposed to give me a call back today but hasn’t done so and I have no way of contacting them. Can you please help me? I have her name and the department she works in. Please DM me so we can discuss a solution.
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ArsenalArsenalArsenal
(@Arsenal80100232) reported
@virginmedia …that isn’t helpful. It’s virgin media service. Do you have an email or someone I can reach out to to request someone reminds her to call me. I spent nearly 1.5 hours on the phone with her yesterday getting this sorted.
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Charlotte Aynsley
(@CAdigitalsafety) reported
@virginmedia No like I say this has been a recurring problem for several years
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Steve Goold
(@GooldSteve) reported
@virginmedia Hi. I went out for a couple of hours, and when I returned it had fixed itself. Experience tells me it won’t be long before I shout for help again. Your service goes from bad to worse.
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ArsenalArsenalArsenal
(@Arsenal80100232) reported
@virginmedia Upgrade / change to my current one. + virgin have been accidentally over billing me so she had worked to find a resolution to that as well, which is related but a slightly separate issue….
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ArsenalArsenalArsenal
(@Arsenal80100232) reported
@virginmedia The person I spoke to Just now didn’t note that anything had been noted down on the system…can I please just give you her name and department and someone can tap her on the shoulder and end this lunacy.