Virgin Media

Virgin Media Outage Report in Chingford, Greater London, England

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The latest reports from users having issues in Chingford come from postal codes E4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chingford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chingford, Greater London, England 01/13/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chingford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, Hammersmith, Enfield Town, Wandsworth, Camden Town, Harlow, Ilford, Islington, Tower Hamlets, Waltham Forest, Paddington, Romford and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chingford, England

Latest outage, problems and issue reports in Chingford and nearby locations:

  • SamanthaOvens Samantha Ovens (@SamanthaOvens) reported from Wandsworth, England

    @virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia broadband gone done again, absolute rubbish service, sky come and get me please

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9

  • Richardjmoses Richard Moses (@Richardjmoses) reported from City of London, England

    @virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint

  • SharifOmar3 Mike Oxmaul (@SharifOmar3) reported from Hackney, England

    @virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK

  • Chrisveria Elias Chris Christodoulou (@Chrisveria) reported from Enfield Lock, England

    Virgin Media have let me down

  • traceylambert69 Tracey Lambert (@traceylambert69) reported from Romford, England

    @virginmedia Yes there is a fault and it seems your telephone person could not tell us this.....disgusting service.

  • Richardjmoses Richard Moses (@Richardjmoses) reported from City of London, England

    @virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone

  • VillianComplex Christopher Tulloch (@VillianComplex) reported from East Ham, England

    I thought BT were bad but damn @virginmedia is seriously awful.

  • fieldsyboy Ricky Fields (@fieldsyboy) reported from Nazeing, England

    @virginmedia evening Virgin comedians! Your joke broadband is down again!! Useless clowns...need it on so I can search for a new provider.🤡

  • DrSFink Sarah Garfinkel (@DrSFink) reported from Islington, England

    @virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.

  • 360homesecurity 360 home security (@360homesecurity) reported from Stratford, England

    @virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days

  • 360homesecurity 360 home security (@360homesecurity) reported from Stratford, England

    @virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days

  • hibouxchouette 🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus) (@hibouxchouette) reported from Enfield Lock, England

    Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.

  • ellisdawg 2Ø2Ø (@ellisdawg) reported from Hackney, England

    @gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤

  • GeirGulbrandsen 積ん読 (@GeirGulbrandsen) reported from Poplar, England

    @virginmedia Just to let you know, as most evenings streaming video (even low-res) is really bad again. I know the product description is "up to...", but as you linked the other day you ha "minimum guaranteed bandwidth" that should be more than enough to watch a little bit of video. Very sad

  • LondonNetworker #LondonNetworker (@LondonNetworker) reported from Walthamstow, England

    Virgin MEDIA down again!!!! @virginmedia

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from London, England

    @virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!

  • OfficialMrMac TxDxE (@OfficialMrMac) reported from Romford, England

    Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband

  • andycairns Andy Cairns (@andycairns) reported from Romford, England

    @virginmedia No issues. Ran the test and it didn’t find anything either. Still no internet. Wired and WiFi devices.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MaSuSumm MSumSum (@MaSuSumm) reported

    @virginmedia outage after outage since June, never had anything close to you minimum guarantee. Every month is a new excuse is a new date. Call me to sort this now

  • thedogger31 darren (@thedogger31) reported

    @virginmedia 51 minutes on hold then cut worst customer service ever ******* useless 😡😡😡😡

  • hemster001 Hema Odedra (@hemster001) reported

    @virginmedia Awful. Been waiting 2 hours to order two boosters for black spots upstairs. This is my 2nd call..... can’t order via their connect app so not sure why they tell you to do that. I just want to be able to use our broadband that we pay for......

  • RobBath Rob Bath (@RobBath) reported

    @virginmedia - 4 days without any internet now. I’ve spoken to about 6 members of your first line support and wasted over 3 hours (and counting) on phone calls that haven’t gone anywhere. This is completely unacceptable.

  • RibWakeman RibWakeman (@RibWakeman) reported

    @virginmedia Just done 3 tests. 93.01 download. 21.05 upload 90.40 / 21.13 91.26 / 21.12 I pay for the 200mb service Thank you for picking up this issue. I appreciate it. No one else has 😞

  • _ajaz_a Ajaz (@_ajaz_a) reported

    @virginmedia Continued...my virgin media account is 219863302. I have been calling VM every day on hold for nearly 2hrs a day passed between dept and dept. I raised complaints and no follows ups. I asked for ombudsman but told you are not yet a VM customer. Install due 19th Jan! HELP!

  • LeeHun Stuey Griffin Not (@LeeHun) reported

    @virginmedia Yes thanks, fobbed off nothing could be done for WiFi signal?? so had to fork out for a mesh system.

  • Ebb1 Eb (@Ebb1) reported

    @Bigfish32 @virginmedia Sorry you had to wait and got cut off. We at VM care only care about your high monthly fees. If we answer your call then more than likely you will want to cancel. So we do not answer. Hope this explanation helps. Stay loyal no matter what. Thanks.

  • ian_plant ian plant (@ian_plant) reported

    @virginmedia can you please explain how following an upgrade to my service I have lost access to my sky sports channels and sky cinema channels despite adding as options on old account and new account?

  • LolaRolla Leah Scott (@LolaRolla) reported

    @virginmedia I have attempted to contact you by phone to cancel my broadband many times but unable to get through. I've sent you notification in writing but have had no acknowledgement. How to I speak to someone to make sure you're aware?