Virgin Media Outage Report in Shenley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Muswell Hill, Camden Town, Hertford, Barnet, Harringay, Waltham Forest, Watford, St Albans, Enfield Town, Hampstead, Wembley, Hemel Hempstead and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Nick Chainey 💙
(@NLFG) reported
from
Hemel Hempstead, England
@virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼
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robbo
(@brobbo55) reported
from
St Albans, England
@virginmedia sort out the wifi in AL4. Been down two days now joke of a provider
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XxSousaxX
(@sousax_x) reported
from
Broxbourne District, England
@Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing
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Becky Kelly (Göllner)
(@BeckyKellyNews) reported
from
Hackney, England
@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
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Matrim Red Hand
(@tripodmatt) reported
from
Islington, England
@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Manan
(@manan2661) reported
from
Barnet, England
Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia Service page says no issues.
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Alistair 🏴☠️ Burns
(@gashead) reported
from
Hatfield, England
Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.
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XxSousaxX
(@sousax_x) reported
from
Broxbourne District, England
@virginmedia no service at all EN8 0DZ and cant gwt onto your website
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royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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⚡️TᕼE ᕼYᑭEᖇ⚡️O Índio 🇧🇷🇬🇧🇺🇦
(@the_hyper) reported
from
Croxley Green, England
@virginmedia all services are down in Watford/Croxley area! Modem with green light since 6am. Any idea??
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia any chance of a stable service?!?
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Z
(@PrivArsenalFtbl) reported
from
Tottenham, England
I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Laura
(@Laurad0707) reported
from
Broxbourne District, England
@virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Randal flagg
(@Randalflagg9) reported
@virginmedia Last night it went down again this is unacceptable this is a shocking service I've contacted all my friends to jump virgin appalling
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John Thew
(@johnthew) reported
@virginmedia You announced Gig1 in Sep 19 but still don’t have a rollout plan? Hub3 is poor but Hub4 not available till Gig1. Time to look elsewhere sadly.
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Wendy Blackbourn
(@WendyBlackbourn) reported
@virginmedia I’ve rung that number numerous times. No help whatsoever. I’ve been with virgin 14 yrs and sung their praises. But this is unacceptable. Need someone to ring me who is actually able to do something. I need an engineer to come and sort this out now. I’m at the end of my patience
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Koby Yogaretnam
(@itskoby) reported
@RoumenDGotchev @virginmedia I've tried this also. @virginmedia customer support and complaints system is the most ridiculous. Good luck with the bot.
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Ricky Calnan
(@RickyCalnan) reported
@virginmedia Yes, our internet is some how capped instead of 500mbs max I’m getting is 100-200 if I’m lucky that’s via ethanet not WiFi.. and the WiFi I can only get in my front room.. if I go to the bedroom WiFi cuts out.. also 12 months Amazon prime.. never received it.all other family did
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Reinventing Neesha
(@NeeshaRees) reported
Fabulous customer service from @virginmedia today 🙌 One job ticked off my list for today. Broadband contract is renewed
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Raymond Carr
(@Raymondcarr92) reported
@virginmedia No this has been like this for weeks ever since I’ve installed the box. My previous box worked fine but this one is so slow, won’t work in certain rooms even though I have boosters, cuts off sometimes, can’t game because it’s so slow, can’t use WiFi calling which I need for work.
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Ricky Calnan
(@RickyCalnan) reported
@virginmedia Also new remotes for our boxes as we got new multi room.. never received them either and I’ve now had £79 come out my account for Amazon prime as your code never came...
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Luke James
(@L_Nag95) reported
@AshAlmquest @virginmedia Never.
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David Gallagher
(@davy_gallagher) reported
from
Eglinton, Northern Ireland
@virginmedia As previously stated I don’t have time to wait on hold for hours on end listening to music. I’m sure you are able to look at my previous messages which outline my issues including the latest one outlining a wayleave or as the case is no wayleave.