Virgin Media Outage Report in Shenley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hemel Hempstead, Harringay, Hoddesdon, St Albans, Barnet, Watford, Hampstead, Harrow, Islington, Waltham Forest, Camden Town, Enfield Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Hackney |
||
| London |
||
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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stefy roma
(@stefyroma81) reported
from
Barnet, England
@pengelly_amy @virginmedia Having the same problem,although it seems no outage is going on in my area
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William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
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Chloe
(@chloehester) reported
from
Islington, England
@virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.
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Jenny_Edwards CBE
(@Jenny_Edwards) reported
from
Enfield Lock, England
@virginmedia Thanks for responding. My modem has yo be reset several times a day. Not a local area issue
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Ben Hart
(@TheRealBenHart) reported
from
Hillingdon, England
@virginmedia 2nd time this week that the broadband has been completely down! Fed up with being sent in circles by your telephone system. Your fault reporting seems to flip between acknowledging there is a fault and proclaiming no fault.
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Riccardo Del Bello
(@RickDelBello) reported
from
Hackney, England
@virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!
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stefy roma
(@stefyroma81) reported
from
Barnet, England
@virginmedia It's a wireless connection. I have tried to contact the customer service, unplugged all cables and restarted the router but nothing seems to work
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Jenny_Edwards CBE
(@Jenny_Edwards) reported
from
Enfield Lock, England
@virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue
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𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia But the service page is saying there isn’t an issue - so how does that help?
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S Dyett Gicquel
(@LGuard123) reported
from
Islington, England
@virginmedia Brilliant & I appreciate your help
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
1 month down, and @virginmedia #VirginBroadband continues to disappoint! Doubled my bill costs over the last year only to have nom-existent internet, appalling customer service.. please let me know how I can switch! #VirginBroadbandFail #CXFail
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🔑 Shawn 🔑
(@s_mann71) reported
from
Broxbourne District, England
@virginmedia usless customer services, been without Internet and TV all day now 😡😡😡
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S Dyett Gicquel
(@LGuard123) reported
from
Hackney, England
@virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!
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Jeremy Naylor
(@JeremyNaylorTV) reported
from
Enfield Lock, England
Just left @virginmedia after 20+years (was originally Cable London) sad but poor service, high price and poor broadband making it an easy decision to return to BT. #virginmedia #poorbroadbandservice
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Yes, broadband is 'working ok' according to the website but I've had the most stressful month of work calls with the unreliable network! #SendHelpOrMoveMeToAnotherProvider
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carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
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Sumaya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.
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dmxcrew
(@dmxcrew) reported
from
Islington, England
@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Hirom
(@HiromKate) reported
@bungaorbust @virginmedia Came out of Virgin a few months ago and should have done it sooner. Terrible connectivity for a year and gradually got worse. All through lockdown unable to access any streaming service. Still getting their messages about outages even though I’m with EE and a fire stick. Cheaper
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Cazawaty#Zanumustgo #SKILLEDREBARA
(@cazawaty) reported
@virginmedia Rubbish service, rubbish customer services, they take your money and more each month though without fail
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⭕CommonSense⭕
(@C0mm0nSen53) reported
@virginmedia Wow. Reading through these tweets, I'm not alone in being treated appallingly. Boss man must be too busy flying into space to give a **** about his loyal customers.
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TechAndHumour
(@humour_and) reported
@monazamguitar @virginmedia No issues here. Virgins been great. 4 gamers in the house, no slow down. Nothing.
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Ben
(@Bike_Nut69) reported
Your internet service is worse than woeful past few weeks @virginmedia Sort it out please….
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⭕CommonSense⭕
(@C0mm0nSen53) reported
@virginmedia You MUST be joking. @virginmedia is hands down, the worst company I have ever dealt with. Roll on, end of contract day so I can leave. If anyone wants honest reviews of the company before you sign up, please message me.
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Mo Nazam
(@monazamguitar) reported
@VMO2News You've got big ***** giving it large like this, I'll give you that .@virginmedia But what you haven't got is a good broadband service. #FasterCloser #Worser
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DrachєnFчr🐉
(@DrachenFyr) reported
@virginmedia It's a shame VM have a monopoly on fast internet in most of the UK. Hopefully that changes soon. They need competition so they can stop getting away with terrible service and sky high prices. Sorry to the underpaid worker who has to sift through replies. Hope things improve. <3
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chrisTopher
(@uconn83) reported
@virginmedia can you guys fix our street power, low power connection throughout the day and a router restart after midnight every night.?
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Mo Nazam
(@monazamguitar) reported
@korondijoco .@virginmedia really are the worst! #FasterCloser #Worser