Virgin Media Outage Report in Shenley, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Wembley, Enfield Town, Waltham Forest, Hemel Hempstead, Islington, Harringay, Barnet, Hampstead, Camden Town, St Albans, Harrow, Waltham Cross and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
-
Xenia Messerschmitt
(@xenia_ina) reported
from
Tottenham, England
@virginmedia I have no Internet all day, and nobody is responding on message service and phone call. On messages I'm in the queue all day, and phone I just keep getting hung up after being on hold for an hour or so ... 😡😡😡😡
-
🔥Jon Connor (No not that one)
(@realjonconnor) reported
from
Islington, England
@virginmedia It's not even about that. Even when there are no faults. I still get lag and disconnection issues. Very frustrating
-
Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
-
Adam McIlrick
(@adammcilrick) reported
from
Camden Town, England
Hey @VirginMediaCorp and @virginmedia ... we waited for your engineer today - rearranged work schedules/meetings. Nothing. No call. No text. No email. No show! DM for our remedy number - this is absolutely #atrocious #customerservice. The #complaint will be escalated if no reply.
-
David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none
-
Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.
-
Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Not for internet. It seems to work for a bit then I have to reset the router every few hours. Have there been network issues around central London today?
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
-
David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no resolution-
-
p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz
-
Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.
-
David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
As previously stated, anyone thinking of getting @virginmedia don't! They lie, never answer calls and don't turn up when promised. Utter crap from start to finish, all while their tax evading owner @richardbranson sits on some private Island reaping the benefits. Dog 💩 company
-
Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia every single day we have problems with your broadband. Today is even worse, we don't have any connection at all.
-
Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia no internet in N14 since 1035am. Had to cancel work meetings. Compensation?
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
-
Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia Day 2 of no WiFi whilst trying to work from home. Day 2 of sitting on hold for hours with no one picking up. Have also texted the number and responses either abruptly stop or we are told we’re being transferred. Is there a nation-wide outage or something?
-
Susan Clarke
(@salaura101) reported
from
Harpenden, England
@virginmedia New Hub 4 arrived during time when Virgin have low staff due to COVID. Keeps dropping out, difficult to work from home and no ability to contact Virgin! ‘Call Failed’ when phoning. Great planning by Operations Mgr. Customer nearly 20 years and want to leave! Fed up!
-
Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia WiFi down in London N15 😫 Every time we call it simply tells us to restart our hub which we’ve done 12 times. How can we speak to a human being? Trying to work from home!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Boris Pinnochio P Wildebeest
(@BorisPinnochio) reported
@virginmedia Why do we get this OUTAGE BOLLOCKS just tell your customers the truth ie what the problem is really and when it will be fixed
-
Maria 💫
(@rubyred171) reported
@VanyRichardson @virginmedia Read they had problems.
-
DeuceDestroyer70
(@DDestroyer70) reported
@virginmedia your phonelines are jammed, your website complaints form merely logs me into webmail (!) and your chatbot clearly has a bad attitude. How can I make my complaint heard? Total loss of TV. Unacceptable. Give me the compensation I fairly deserve. @BBCWatchdog
-
Graeme Stickings
(@Stickings90) reported
@virginmedia I keep getting texts putting back the fix time for the TV service, and the App does the same. The page you keep giving a link to has not been updated since 15:30
-
Stephen
(@Columbanus13) reported
"major outage" ="major hack" #virginmedia
-
stewart bowie
(@stewartbowie4) reported
@virginmedia It was regarding the missing channels as there was no obvious message on the website to say there was an issue. But tried the number and very very frustrating to the message of.. we're busy goodbye! That's not a great 1st impression. Hopefully it won't happen often.
-
Heather Peacock 😷💙🏴🇪🇺🇵🇸
(@peashen) reported
"We’re aware of an issue currently affecting TV services and are working hard to resolve this as quickly as possible." 11.28 tweet from @virginmedia and no further comment on twitter weird eh
-
LanaQuigs1888
(@quigs1888) reported
@virginmedia It’s becoming a bit ridiculous now, I’m without tv 7 hours. It’s not acceptable I pay a lot of money for this service as do a lot of other customers and there is forever problems! #shouldhavegotsky
-
Eddie Farrell
(@EddieFa98725338) reported
@virginmedia why is my TV still not showing all the channels that I pay for . That will be all day down , I will be expecting a refund when my bill comes in
-
John Rodgers
(@scally55) reported
@virginmedia Yet still down at 6pm it's been 7 hours now !!!!