Virgin Media Outage Report in Shenley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Finchley, London, Bushey, Hackney, Leyton, Belsize Park, Enfield Town, Radlett, Wood Green, Wembley, Watford, Harringay, Cricklewood, Walthamstow and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Finchley |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Bushey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. So far, nothing.
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Rebecca Stewart
(@rebeccastewartx) reported
from
Camden Town, England
@virginmedia broadband, phone and TV all down in N7 area. Any updates?
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Captain Morgan-Evans
(@saschlike) reported
from
London, England
Who needs a man when Virgin Media goes down on me everyday
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Nealsmartie
(@nealius) reported
from
Hemel Hempstead, England
Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@virginmedia This is unacceptable. I’ve been told by @virginmedia that the internet will be down in my area until 4 pm! How are people meant to work? #CustomerService #CustomerExperience
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia And again this morning. Honestly worst internet provider. Nothing ever works, this is awful.
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Vivek Srivastava
(@Vveksrivastava) reported
from
Watford, England
@virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover
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James 'Jimmy' Briggs
(@MrBriggsie) reported
from
London, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks
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David Walton
(@Notlaw7) reported
from
Hatfield, England
@virginmedia what is going on in Hatfield, Herts? No internet since 1.30pm, website says fix by 11.15pm yesterday! People have to work from home. No info? Very bad show.
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.
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Patrick Hughes
(@Salientwork) reported
from
St Albans, England
@virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.
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natasha cowan
(@natasha_fashion) reported
from
Hackney, England
@virginmedia please may you contact me ASAP. Am having a massive problem with #virginmobile and am not getting anywhere with any of your numbers. 🤯
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Gwyn Evans
(@GwynforLaw) reported
from
Harrow Weald, England
@virginmedia please tell me why I shouldn't cancel my (rolling) contract with you? Area-wide (Area 21) intermittent outage interrupted my conference and then court cross-examination today more than once. *Warning to lawyers*. Mercifully I was able to get to @TanfieldLaw by 2pm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christina
(@Christina_Kat_) reported
Congratulations to @virginmedia for being the worst customer service ever, truly shocking well done guys
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John Chilvers
(@John_Chilvers) reported
@Ofcom I really think you need to look into how hard it is for customers to cancel their @virginmedia package
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you hughes
(@hughes_you) reported
@virginmedia Evidently Virgin do no engage over Trustpilot as they don’t care about customer feedback. Are you from Virgin or a 3rd party social media management company?
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Ma93
(@Mark80679424) reported
@virginmedia Yes I have the app installed, how can this help?
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Allanvrs1888
(@allanvrs1888) reported
@virginmedia slow clap for Virgin media, refusing to honour an upgrade offered through their own website, after you have accepted it and have a sales order number. Is there wa way to contact a UK customer centre ?
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Raddy
(@Chrisrad85) reported
@virginmedia 7 hours ago and they didn’t check anything outside . The tested inside and said it was fine but why is it not working
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Allanvrs1888
(@allanvrs1888) reported
@virginmedia currently waiting on retentions now, fantastic customer service offering a customer an upgrade package and price only to then come back and say we can't do it after the customer has accepted.
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JustForLaffs 🇬🇧
(@LaffsFor) reported
@virginmedia I need to cancel my services wef end February. I need an email to contact someone regarding this. Please dont suggest web chat or phone - I'm done with messing around with your robots. Please don't just tell me to follow the links on the website - there aren't any.
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Geoff Harris
(@gothic26) reported
@virginmedia It's just gone down now! Dear oh dear dear
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James Harrison
(@JNH77) reported
@virginmedia do you answer support questions on here? I don’t have 13 hours to sit on hold for your helpline