Virgin Media Outage Report in Shenley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Leyton, London, Enfield Town, Watford, Camden Town, Hampstead, Hackney, Hemel Hempstead, Islington, Bushey, Colindale, Harringay, Ware, Edgware and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Internet | |
| Cricklewood |
Wi-fi | |
| Leyton |
Internet | |
| London |
TV | |
| Enfield Town |
Internet | |
| Enfield Town |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@virginmedia NW1 7PX broadband network is down
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Ezzy Elliott
(@ezzye) reported
from
Hackney, England
@hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Nirav Dalal
(@DalalNirav) reported
from
Harrow Weald, England
@virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall
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Rock'n'Rollbookclub
(@e17RnR_books) reported
from
Walthamstow, England
@petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think
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AnnRaj
(@anandhinagaraj) reported
from
St Albans, England
@virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help
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Rish
(@TheRealRealRish) reported
from
Barnet, England
@virginmedia 12 hours I’ve waited for someone to respond on your text service, this after waiting an hour and speaking to someone last week who said I had to use the text service after your letter arrived.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please @virginmedia fix your street cab NW3
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CD 🌸
(@channa_2012) reported
from
Hackney, England
That damn @virginmedia advert makes me emotional every single time I see it 😫 #keepyourheadup #stayhome 💙
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Terry Mackie
(@terrymac51) reported
from
Codicote, England
@iestyntdavies @virginmedia Sorry to hear this. Such a waste. Immensely frustrating for all. Hope service resumes soon. Imagine being one of the families that have no online access at all, because can’t afford it. Less frustration but what a desert they now inhabit. And govt doesn’t give tinker’s cuss.
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man
(@therafidrahman) reported
from
Tottenham, England
The way virgin media keeps going down and back up ffs am I rollercoaster
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.
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Ryan Jones
(@ryanAHjones) reported
from
Islington, England
@virginmedia sort your ******* shit WiFi out
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Russ
(@rusblake) reported
from
Hillingdon, England
With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.
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Nick Spero
(@nickspero) reported
from
Barnet, England
@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
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f. sdrigotti
(@f_sd) reported
from
Hackney, England
@virginmedia @brotherjohn1 Same here mate. Dawn since 11:17. Been bothering since Saturday 17:55. Please fix.
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.
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David Waddell
(@davidwaddelluk) reported
from
Camden Town, England
Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rossco ♿🏴🇬🇧
(@ross_minton) reported
@virginmedia You recommend people paying £120 more for the same service. Punished for being an existing customer. We will remember this.
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James Day
(@JamesSwiftDay) reported
@virginmedia Hi Virgin Media, do you have a customer service number that does not require a phone line or account to call? I am a prospective customer and I need to talk to someone about your connectivity at a flat I am planning to move to.
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Proj3ct 🐺
(@IAmProj3ct) reported
@nathanrob__ @virginmedia Great product, real bad level of service. The sacrifice
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Josh
(@HiyaJosh) reported
@virginmedia Been on hold for 1 hour and 6 minutes, only for the phone to be answered and hung up straight away. Now on 36 minutes on hold so far for another go. Terrible communication for a service that isn’t working properly.
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Mike Day
(@mikedayUK) reported
@virginmedia I was just on hold for an hour waiting for technical support - someone answered then hung up... help me please talk to someone.
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Hasan Khair
(@maverickhas) reported
@virginmedia I get that you are impacted by COVID - we all are, but you as you continue to charge us the same bills each month, you need to provide solutions to technical issues. I will text the number, but won't hold my breath for it to be resolved.
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eddie
(@capitan_eddie) reported
@virginmedia Yes, I did raise a complaint for the delay on the installation. Look, I’m sure you can acces to my contact details, so give a call.
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Jumus Jumbuck Banana
(@Jumus_jumbuck) reported
@virginmedia I have been out of contract for some time and am paying well over the odds, I keep getting offered both 600mbps packages and gig 1, but when I go to switch it won't let me, I see if I was a new customer I could get that and cheaper than I pay now, how can I switch?
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Kealan O Carroll
(@kealanEire) reported
@virginmedia @VirginMediaIE I'm in the UK, had an email just now closing my complaint, the resolution proposed is "resolution" and nothing else. Problems with wifi & broadbant dropping out recently, had q visit booked but you cancelled and never rebooked, silence since
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Michael Shulver
(@MichaelShulver) reported
@virginmedia Waited 40 minutes to get through to retention team to cancel account. Tier 1 passed me to tier 2, who hung up. Bastards!