Virgin Media Outage Report in Shenley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Watford, Wood Green, Islington, Radlett, Enfield Town, Hampstead, Holborn, Harringay, Bushey, Belsize Park, Leyton, Hackney, Northwood and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Watford |
Wi-fi | |
| Wood Green |
Total Blackout | |
| Islington |
Internet | |
| London |
Internet | |
| Radlett |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Elizabeth Silva
(@faysasilva) reported
from
Islington, England
@virginmedia can you tell me why my internet connection is gone from the outside of my house? You have left me 3 days without internet for 3 days with no explanation and now when I call your customer service you tell me n a recorded message an engineer is coming and when I call
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Aurélien
(@aur_elien) reported
from
Hackney, England
@virginmedia It says on that website that the issue my be fixed by 5pm on Monday! More than 3 days to fix an issue... It shows how much you care about your clients. Appalling.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia £90 a month for an absolute rubbish service called the other day and the favorite saying was reboot was supposed to be put through through to the technical department on to hold on for 25 mins I gave up had to send this not using WiFi
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia None, sadly. Email updates promised & never arrived. A call from an engineer also promised & never happened. The social media team have been responsive. Other parts of Virgin much less so.
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia There's the problem. Service status says 'no known issues'. Phone line says service interrupted back by 1000. Confusing information and inaccurate? The service has been dreadful for FOUR days now!
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia hi there is there a problem in N22 area, please. My broadband has been shocking today
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Thank you but I just want my service to work reliably. I’m tired of chasing people & being given the run around. I can’t spend hours on the phone everyday to achieve nothing. I just want what I pay a lot of money for every month.
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hello - it's been a week so far. Still no broadband. Still no information. Still no contact. Continued dreadful service from Virgin. What can you suggest, please?
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi I’m waiting for an engineer to come & look@at my router/WiFi connection but they’ve not turned up. Can you help please
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SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
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Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
First time in a year that @virginmedia broadband is down. Amazing continual service through the pandemic. Still weird waking up to no WiFi!
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Aurélien
(@aur_elien) reported
from
Hackney, England
@virginmedia Hi, I’m in East London and the internet has been down for 24h now. When are you planning to fix the issue??
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hi - still no broadband! Day four now. Conflicting information on the website and the phone. Can someone help? This is a really dreadful service
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi any problems reported in London N12? My WiFi is down (again)? Plus my TiVo box has just shut down & told me to reboot
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Christopher Brand
(@MrChrisBrand) reported
from
Walthamstow, England
How about everyone who will lose work due to the @virginmedia outage send them invoices for the lost earnings?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Ellis
(@PrideInBattle) reported
@virginmedia The speed appears to be predominantly Wi-Fi, but the outage was on both wired and wireless. I know I can sort it by turning the Hub off and on, but this shouldn’t be a long-term fix surely?
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Matt | MattBlancoFM
(@MattBlxncoFM) reported
@virginmedia yeah, Richard Osman is a cracking fella service tracker said that it was all back at 3am this morning, after a couple of resets, still no internet or tele it’s getting to the point where i’m considering rewatching Benidorm, and we both know that it should NEVER come to that
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Jamie Irvine
(@JamieIrvine5) reported
@virginmedia What is virgin medias time scale for a manager to call a customer back? It’s already been 24 hours.
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Jamie Irvine
(@JamieIrvine5) reported
@virginmedia I called into your Center in January asking to put my 70 year old mum on to a landline only contact and cancel the tv & bb. She’s still being billed for the original contract and has been told her monthly bill is going up to over £70
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Holli “gobby scientist” Carden
(@HolliCarden) reported
@virginmedia No. It’s all the time. Horrible product. Any time I complain I just end up jumping through hoops and still get nowhere. That’s why it was a sub-tweet. Note how I didn’t need Amazon to thank me for buying a fire stick so didn’t tag them either.
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Jamie Irvine
(@JamieIrvine5) reported
@virginmedia I think it’s outrageous when a customer asks an advisor to open a complaint the advisor refuses. I am still waiting for my call be from a manager also.
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Paul Milligan
(@pmilligan1983) reported
@virginmedia Only WiFi. It just completely disappears. I’ve been onto chat and upgraded my broadband to Gig1 with a newer Hub. So I’d hope that the problems don’t continue.
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Scoobster
(@Khybarstani_) reported
@virginmedia Why does it have to take repeated calls to try and get someone who knows what they are doing in the UK to treat customers with a bit of respect and not try and rip us off?! I therefore would like to lodge a complaint againat this so called Gemma and a Senior Manager to call me..
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Scoobster
(@Khybarstani_) reported
@virginmedia I am shocked as to how #VirginMedia customer service get away with this. The fact that you expect the same agent to take a complaint about themselves without bias is just mind boggling! I will raise a complaint online. How can I speak with a UK call centre?
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Karen Copping
(@karen_copping) reported
@virginmedia We’re struggling to get any help as we don’t know my dad’s Virgin account number.