Virgin Media Outage Report in Shenley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shenley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Bushey, Camden Town, Hampstead, Enfield Town, Wembley, Islington, Harringay, Harrow, Northolt, Stanmore, Welwyn Garden City, Barnet and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Matt Michalak
(@Matt_Michalak) reported
from
Enfield Lock, England
@virginmedia Hi yes I've been receiving slow speeds since Friday (less than 5Mbps) on wired and wireless devices- have tried reboot and moving the hub but no luck, also phoned customer care but they hung up on me. Need this sorted asap, please help!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Soooo the supposed cancelled hub from @virginmedia did turn up hurrah.... 2 hours latter... Its a dud clearly a recon that's not not recon'd... Poor swrvi e luckily I wouldn't let the laims lady cancel we'd delivery yesterday... Oh BTW she never rang back again how unsual😡
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Steve 'Buzz' Pearce
(@stevebuzzpearce) reported
from
Camden Town, England
@GavinWilkie @beeshi @virginmedia Same. @virginmedia I’m switching because of your crazy high pricing and a year of promises to fix but only if I pay more. 200mb promise, never ever got higher than 50mb, peak times are dismal at 0.5mb. Bye.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@ModsReloaded @virginmedia Erm not blocked just poor Internet speed I think... Although you may be right
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
Second week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom
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Luminousbeige
(@LuminousBeige) reported
from
Camden Town, England
Trying to cancel virgin media @VirginMedia_One is like trying to achieve alchemy from shit - just can’t seem to get through and when I go they pass me over to a new department. Ffs 25 mins on the phone now
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Aletheia
(@AletheiaYoga) reported
from
Hackney, England
Utterly horrendous experience trying to cancel my @virginmedia account! YES, that’s right, I am venting via twitter, for some reason it helps with the #stress
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Yes, it was down for about 30mins now back to normal
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Matt Michalak
(@Matt_Michalak) reported
from
Enfield Lock, England
@virginmedia Thanks for the swift replies guys, I've actually not long got off the phone with another of your customer care team who has informed me of an issue in my area which is being rectified, so should be back to normal soon! Thanks again! 🤘🏻
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So over joyed we had Internet... 1st day I get to test and. Yep ping test proves getting less than 33% of my paid for service. One of 2 options. 1 @virginmedia are screwing up again (occurs often) or 2. The Hub 3 still has xesign/systems faults.. Last time replaced with hub 2.5
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@solomonsifa @virginmedia Sighs bunch of wasters.... World's going to hell in a hand cart Dom.... Just finished my reviews emulating your advice... And whirlwind has hit... 2 clients poasi ly of post MIFID2 reports from DFM... Internet down and xmind my go to linking process goes... Sighs😭😭😭
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia broadband has gone down and your find your fault page isn’t working, you better not ruin #GameofThronesSeason8 for me #virginmedia #broadbanddown
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Greg Dash
(@GregLabour) reported
from
Walthamstow, England
@virginmedia And I still am experiencing problems.
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Matt Labban
(@MattJLabban) reported
from
Enfield Lock, England
@virginmedia your customer service is absolutely abysmal. The operator doesn’t even listen to my questions she is just spouting pre scripted nonsense. Paying £100 a month for this
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susan brunton
(@tilly1969) reported
from
Hertfordshire, England
@virginmedia no WiFi signal upstairs help !
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.
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Shanil Kawol
(@ShanilKawol) reported
from
Harrow Weald, England
@virginmedia The internet has been cutting off everyday the past week. 1st engineer came 2 days ago. He didn't fix it. 2nd engineer came yesterday and said he will come back today with new router. He didn't come... On the phone we are put on hold forever. Here as last resort now.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia This is the point your system is not showing any issues but several of us in the area are experiencing low speeds. So there is obviously a problem.
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Gary Deane
(@Dean_e1) reported
from
London Colney, England
@virginmedia, I closed my account on 02/02/19 and was assured it was done but I received no confirmation. I have since made numerous attempts sort this out with you yet I am still receiving bills. I was a long standing customer so this is completely unacceptable, please advise
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Mckeown
(@JoeMckeown5) reported
@ade_oladipo1 any of your followers watching the fight on Virgin Media and getting shocking signal mate? Seems to be a widespread problem. Disgraceful at £25.95
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SnoopWoodge
(@emilywoodger_) reported
Anyone else experiencing problems with the boxing tonight? Sort yourself out! #skyboxoffice #skysportsboxoffice #virginmedia
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Lauren ☔️
(@laurenrankin_) reported
@SkyHelpTeam It is via @virginmedia v6 box, seems that all viewers are having a problem, clearly something sky sports end!! Really not acceptable after paying so much to watch!
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Becca
(@Becca_Tweetz) reported
@astonbooth @virginmedia Can I register loss of service and get a refund? @virginmedia
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whatrujokin
(@whatrujokin) reported
@virginmedia @SkySportsBoxing I'm having issues with the sky box office boxing I've purchased. This is a joke! The picture is pixilated and unwatchable!!
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🌷🛫🌏🛬👸🏼
(@aviatoressLHR) reported
@Neversaiduk Correct! Hence my contract ends in January... NO MORE VIRGIN MEDIA CRAP! The amount we all pay for their shocking service! I’m out. X
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Kevin akers
(@CYBORG1066) reported
@scott_5254 @virginmedia Same here tried ringing it’s hours long wait tried resetting the box putting the cables back in nothing works and nobody to get I touch with I’ll be straight on the phone Monday morning for a refund. If we can’t report it how can they fix it it’s shocking
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jack price
(@jaaackprrrice) reported
@virginhelp what’s going on with the boxing signal? Awful @virginmedia?
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Del Olding
(@OldingDel) reported
@virginmedia Paid for sky box office Joshua fight and picture is pixelated unwatchable. Can't talk to anyone on the phone call centre just says no problems with line test and thankyou for calling £25.95 refund please?
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Natalia
(@Natalia99020486) reported
@ShuoShuoQ @virginmedia @richardbranson Right now on hold for 2 hours 40 min. No internet for 3 days now . Terrible 🤬