Virgin Media Outage Report in Shenley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hampstead, Wood Green, London, Hackney, Finchley, Cricklewood, Islington, Belsize Park, Leyton, Enfield Town, Bushey, Watford, Harringay, Walthamstow and Hornsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
||
| Wood Green |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.
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David Waddell
(@davidwaddelluk) reported
from
Camden Town, England
Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
Oh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.
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f. sdrigotti
(@f_sd) reported
from
Hackney, England
@virginmedia @brotherjohn1 Same here mate. Dawn since 11:17. Been bothering since Saturday 17:55. Please fix.
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Terry Mackie
(@terrymac51) reported
from
Codicote, England
@iestyntdavies @virginmedia Sorry to hear this. Such a waste. Immensely frustrating for all. Hope service resumes soon. Imagine being one of the families that have no online access at all, because can’t afford it. Less frustration but what a desert they now inhabit. And govt doesn’t give tinker’s cuss.
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CD 🌸
(@channa_2012) reported
from
Hackney, England
That damn @virginmedia advert makes me emotional every single time I see it 😫 #keepyourheadup #stayhome 💙
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man
(@therafidrahman) reported
from
Tottenham, England
The way virgin media keeps going down and back up ffs am I rollercoaster
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Russ
(@rusblake) reported
from
Hillingdon, England
With all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....
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Nirav Dalal
(@DalalNirav) reported
from
Harrow Weald, England
@virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall
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Rock'n'Rollbookclub
(@e17RnR_books) reported
from
Walthamstow, England
@petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please @virginmedia fix your street cab NW3
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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AnnRaj
(@anandhinagaraj) reported
from
St Albans, England
@virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working how can you say it's been fixed!!
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@virginmedia NW1 7PX broadband network is down
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working, how can you say it's been fixed! And now your website is down so I cannot even report it!!!
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Rish
(@TheRealRealRish) reported
from
Barnet, England
@virginmedia 12 hours I’ve waited for someone to respond on your text service, this after waiting an hour and speaking to someone last week who said I had to use the text service after your letter arrived.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.
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Ryan Jones
(@ryanAHjones) reported
from
Islington, England
@virginmedia sort your ******* shit WiFi out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ronaldo
(@rond1253) reported
@virginmedia The reason I am annoyed, it’s because before my contract was changed I didn’t have an issue, strange don’t you think
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Warren Wooldridge
(@wwooldridge) reported
@virginmedia Done that but literally next to useless for uploads 🙄 Yet again issues with Virgin broadband. It’s time that if you can’t provide the service you state that people should have rights to cancel contracts with immediate effect lousy provider time and time again 😡
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The Edvardz
(@CEdvardz) reported
@Hunnichild1 @virginmedia @NetflixUK That’s awful they are a truly terrible business to deal with.
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Keef Tee (DJ)
(@Keith__Thomas) reported
@virginmedia on the wifi setings it says weak security when connected, weve been having issues since grain dug up the road for their fibre network
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Adam Rees
(@AdamRee30367319) reported
@virginmedia Another word to fill me with hope. "Hopefully" #poorcustomerservice #poor #poorservice. Then we can deal with the rest of the issues??
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Catherine Welch
(@Catheri00799166) reported
@virginmedia Our phone line is still not working despite you texting us to say it had been fixed it has been out of order for a few days now. We tried to contact you again this morning to no avail. Can you please advise?
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James White
(@tweetfromchaff) reported
@virginmedia Managed to connect for afew mins, then back to previous issue. Broadband keeps dropping...how do I register my frustration?
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Eleventy8to9
(@Eleventy8to9) reported
@virginmedia Briadband TV are still not working properly Broadband constantly dropping out every 15-20 mins And sadly your teams are not working as quickly as possible There were engineers working yesterday making things worse and not a single engineer seen today When will it be fixed
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Owen Ashurst
(@OwenAshurst) reported
@virginmedia can you please give technicalities of what's happening please with this outage reported by people including myself via phoning up? It's now intermittent and I think I speak for a lot of people when I say I'm tired of constant dropouts. Thanks.
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Lisa Wood
(@lwoo72) reported
@virginmedia My husband has messaged them over two hours ago on that what’s app number and still no response. Sent the entire history of the complaint, what are EDF charges please ?