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Virgin Media

Virgin Media Outage Report in Shenley, Hertfordshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Shenley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Shenley, England

The most recent Virgin Media outage reports came from the following cities: Wembley, Camden Town, Enfield Town, Brent, Hackney, Islington, Waltham Forest, Hampstead, Barnet, St Albans, Hertford, Stanmore, Greenford, Watford, and Borehamwood.

CityProblem TypeReport Time
Wembley Internet 23 hours ago
Camden Town Total Blackout 2 days ago
Enfield Town Internet 2 days ago
Enfield Town Internet 3 days ago
Brent Internet 4 days ago
Camden Town Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • brobbo55
    robbo (@brobbo55) reported from St Albans, England

    @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

  • andypurbrick
    Russ Nightlife (@andypurbrick) reported from Walthamstow, England

    @virginmedia Can't watch any movies at all as our broadband is down AGAIN

  • sousax_x
    XxSousaxX (@sousax_x) reported from Broxbourne District, England

    @Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing

  • Lisamarie0410x
    Lisa (@Lisamarie0410x) reported from Enfield Lock, England

    @virginmedia whole service has gone down. Its bloody ridiculous

  • gashead
    Alistair 🏴‍☠️ Burns (@gashead) reported from Hatfield, England

    Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.

  • N1CKxP
    Nick (@N1CKxP) reported from Tottenham, England

    My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then

  • PrivArsenalFtbl
    Z (@PrivArsenalFtbl) reported from Tottenham, England

    I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits

  • sousax_x
    XxSousaxX (@sousax_x) reported from Broxbourne District, England

    @virginmedia no service at all EN8 0DZ and cant gwt onto your website

  • janeylees
    Jane Lees (@janeylees) reported from Enfield Lock, England

    @virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience

  • andypurbrick
    Russ Nightlife (@andypurbrick) reported from Walthamstow, England

    @virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e

  • dionnepat2000
    Dionne (@dionnepat2000) reported from Walthamstow, England

    @vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!

  • BeckyKellyNews
    Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England

    @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

  • DrewSalisbury5
    Drew Salisbury (@DrewSalisbury5) reported from Barnet, England

    [1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]

  • david_renty
    David Renton (@david_renty) reported from Barnet, England

    @virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...

  • dip2ooo
    Dipak (@dip2ooo) reported from Harrow Weald, England

    @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

  • david_renty
    David Renton (@david_renty) reported from Barnet, England

    @virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.

  • manan2661
    Manan (@manan2661) reported from Barnet, England

    Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

  • NLFG
    Nick Chainey 💙 (@NLFG) reported from Hemel Hempstead, England

    @virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼

  • tripodmatt
    Matrim Red Hand (@tripodmatt) reported from Islington, England

    @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

  • Laurad0707
    Laura (@Laurad0707) reported from Broxbourne District, England

    @virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 8badgertiger
    Mel (@8badgertiger) reported

    @virginmedia There is no Internet BR2 area. Is there a problem wide-spread? 😕

  • Spr1718
    Sam Doyle (@Spr1718) reported

    @chrisgedavies @CloudflareRadar @virginmedia Probably cause there customer service teams are just getting in, and will need to be briefed/a statement of what to say released. Probs won’t hear anything til 9am

  • annieqpr
    AnnieQPR (@annieqpr) reported

    @tangerinebean @virginmedia My village Virgin Media down this morning too - I have data 😜

  • darinhalifax
    Darin Halifax (@darinhalifax) reported

    @virginmedia for goodness sake. Where is the Social Media comms around the current comprehensive outage (again) of your broadband/internet service affecting large areas of the UK. Keep us informed. Third rate service from a third rate company. Dreadful.

  • psyniac_123
    Psy (@psyniac_123) reported

    Living for all the hours worth of outrage at @virginmedia's to scroll through this morning. Nothing brings the country together like internet outage.

  • iagdotme
    Ian Anderson Gray (@iagdotme) reported

    @kuuuushi @virginmedia Uggh, I feel for you. Shows how much we rely on the internet. Virgin Media is fine when it works, but their customer service is shocking. I just wish @brsk_uk would come to our area.

  • jordanjoecooper
    Jordan Joe Cooper (@jordanjoecooper) reported

    If you're experiencing the @virginmedia #broadband outage. Try using a VPN or if you don't have one set different DNS servers on your router.

  • RBithrey
    Reece Bithrey (@RBithrey) reported

    @IanMorris78 @mikejjennings @virginmedia I don't trust it, I will never trust it.

  • AvFc_0973
    Bish_AvFc (@AvFc_0973) reported

    @virginmedia Wait you don't even know what the problem is yet? LMAO

  • PeteWMarshall
    Pete Marshall 🌱 (@PeteWMarshall) reported

    Interesting strategy from @virginmedia customer service; they’re just not picking up their phones and STILL haven’t issued a statement on the current situation. Absolute amateur hour **** #virginmedia