Virgin Media Outage Report in Shenley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Islington, Wembley, Tottenham, Hackney, Finchley, Hampstead, Hemel Hempstead, Harrow, Leyton, Welwyn Garden City, Greenford, Camden Town and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Bushey |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Timbo
(@timlardner) reported
from
Camden Town, England
@virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?
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Paul Moston
(@Mostons) reported
from
Enfield Lock, England
@virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.
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iTzik
(@iTz_iTzik) reported
from
Barnet, England
Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow
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David Mason
(@davymace) reported
from
Enfield Lock, England
@virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave
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Theo Theodorou 💙
(@theotheodorou) reported
from
Enfield Lock, England
@virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.
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Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia It doesn't work , now I have lost home phone service
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?
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spite driven development
(@thomas_maurice) reported
from
Islington, England
Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again
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Hannah Berryman
(@BerrymanHannah) reported
from
Tottenham, England
@AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)
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mel smith
(@melsmith25) reported
from
Hoddesdon, England
@virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way
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Anita McCullough
(@cornbunting) reported
from
Walthamstow, England
@virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Paul Moston
(@Mostons) reported
from
Enfield Lock, England
@virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.
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Adam
(@TotallyFD) reported
from
Kings Langley, England
@virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks
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JAS 🇮🇳 🇬🇧
(@jas9029) reported
from
St Albans, England
@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!
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Amar
(@amar_maheshwary) reported
from
Watford, England
@virginmedia…consistently topping the chart on highly unreliable broadband service…well done virgin team..your team has come up and start fixing an issue in our area without notifying any of the users impact of your fix.. Reduce effort on your marketing communications
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HK
(@harrydotcom_) reported
from
St Albans, England
Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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john dowley
(@JD2960) reported
@virginmedia On main pc connected to router. 50% less through power line so 50mb…. Premium service @ 1Gb????
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Jagga Singh
(@jagga_singhgill) reported
@virginmedia They too have received very generic responses. Been told about the automatic compensation system in place (irrelevant to my situation as I did not have a complete 48 hour outage). Disregard for my issue or request for compensation owed. No improvement to the area is mentioned.
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Bill Ellson
(@BillEllson) reported
@virginmedia PAYG Customer for many years - Phone showing "Emergency Calls Only" and my number not recognised when I try and login to your website
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Andy Thornley
(@AndyThornley) reported
@virginmedia Done now but your customer service is time consuming for the customer, repetitive and painful. If you didn’t have a monopoly on fibre provision in my road I would leave today.
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Bonnies29
(@sam_bon) reported
@virginmedia so I had your broadband installed recently. Had some performance issues and bkackspots. Engineer advised 2 maybe 3 pods needed. So last week I was told they were on order. Heard nothing. Chased today and I can only order 1 pod at a time, after previous one received.
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia The call never ended, they hung up…… Maybe you could give me a number to call and speak to someone, very hard to find one online that doesn’t require multiple guesses on which number to press
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Daniel Maia
(@dmaiam) reported
@virginmedia you're full of ****! how can someone work in a network like this? @virginmedia wants to leave me lost in their burocracy, not taking responsibility nor providing any basic customer care. I know a deep place where you can shove your apologies!
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Daniel Maia
(@dmaiam) reported
@virginmedia Since when apologies pay any bill??? I have to pay @virginmedia in the next 14th... can I pay with apologies? Because I've used your awful service for over 3 years and was never late paying you. Could use apologies as currency from now on, is that ok?
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James Nicholls
(@jamesjnicholls) reported
@virginmedia Not yet, it's just 24 hours since our internet went down completely due to a fault yesterday.
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Imran Mohammed
(@ImranMohammed) reported
@virginmedia Great service by your engineer Scott, checked in with me to make sure phone services are back online. How can I get a message to his manager and get Scott some brownie points?