Virgin Media Outage Report in Shenley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Wembley, London, Hackney, St Albans, Enfield Town, Camden Town, Islington, Waltham Forest, Hampstead, Harringay, Northolt, Ruislip, Hemel Hempstead, Barnet and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Wi-fi | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Sandeep Pandya
(@spandya1) reported
from
Croxley Green, England
@virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Islington, England
I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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Jonny Paul
(@StrummerJonny) reported
from
Barnet, England
@virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage
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Ella A Cutler
(@angelstorm13) reported
from
Hatfield, England
Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!
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Sandeep Pandya
(@spandya1) reported
from
Harrow Weald, England
@virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It's ok for now but evenings are the worst.
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Mac Laubscher
(@LinkedinMac) reported
from
Bushey Heath, England
@virginmedia any idea why services are down across the board in WD23 postcode area?
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It went down about 45mins ago again and came back about 20mins later.
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
London Colney, England
@virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.
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shaun Murray
(@shaunpmurray49) reported
from
St Albans, England
@virginmedia now my deal had run out I need to cancel the sports . Do i just ring up
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Sandeep Pandya
(@spandya1) reported
from
Watford, England
@virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Islington, England
@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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Sandeep Pandya
(@spandya1) reported
from
Watford, England
@virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝙅𝙖𝙢𝙚𝙨
(@_James4kt) reported
@btsportufc your ppv isn’t working on virgin media sort yo **** out clowns
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Tom Whittaker
(@TomWhitt91) reported
@DJTORuk @virginmedia Same problem, there app isn't working either and neither is there server status page, they are a proper joke lately, really thinking about leaving them tbh
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Nisar
(@nis4r) reported
@virginhelp Hi we can’t contact @virginmedia as their customer service is not online. However this is a matter of urgency as an event we paid for is not working #UFC257 (BT Sport Box Office, Virgin Media)
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TheMustacheMan87
(@MustacheMan_87) reported
@andreahayes121 @virginmedia @VirginMediaCC Oh really? Wtf? Well this is ****.
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Dave mason
(@davidmason04) reported
@SkatingPhysio @btsportufc @btsport I’ve got this same problem on virgin media 😡
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Liam Feeney
(@liamfeeney6) reported
@virginmedia happenin wae this ufc paid £20 n ur saying there’s a signal problem ya ******* mungs
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Josh England
(@joshengl) reported
@virginhelp @virginmedia They have 45 minutes to get it sorted otherwise I’m going back to sky, had nothing but problems with virgin and I’ve only been a customer for 4 weeks! Shocking !!
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Tom Leng
(@TomLengy) reported
@virginmedia PPV UFC not working for many in the UK, distorted audio/video or no signal. Please get this resolved ASAP and send an update to your customers!
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Bronwyn Galloway
(@GallowayBronwyn) reported
from
Garston, England
@virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???
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George Gilfoyle
(@GeorgeGilfred) reported
@bt_uk Trying to watch UFC through @virginmedia and having serious issues, is this being sorted?