Virgin Media outages and service status in Shenley, England

Problems in the last 24 hours in Shenley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shenley, England

The most recent Virgin Media outage reports came from the following cities: Edgware, Harringay, Barnet, Enfield Town, Waltham Cross, Hatfield, Stanmore, Camden Town, Watford, Wembley, Welwyn Garden City, Hertford, St Albans, Harrow, and Hemel Hempstead.

City	Problem Type	Report Time
Edgware	Internet	2 days ago
Harringay	Internet	3 days ago
Barnet	Wi-fi	3 days ago
Enfield Town	Internet	3 days ago
Waltham Cross	TV	4 days ago
Hatfield	E-mail	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

• 
  Vijay Jois (@vijayjois) reported 4 minutes ago from Mill Hill East, England

  @virginmedia what is the problem with #broadband this morning?

• 
  Geoff Neale (@g_neale) reported 5 minutes ago from Camden Town, England

  @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 7 minutes ago from London Colney, England

  @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

• 
  Guy Leech (@guyrleech) reported 9 minutes ago from Camden Town, England

  @virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)

• 
  Daymo Alexander (@Daymoalexander) reported 14 minutes ago from Hemel Hempstead, England

  @virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer

• 
  Peggy Dyer (@Mrspdyer) reported 16 minutes ago from Barnet, England

  @virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.

• 
  Spencer Millbery (@SMillbery) reported 21 minutes ago from Harrow Weald, England

  @virginmedia any chance of a stable service?!?

• 
  Sandeep Pandya (@spandya1) reported 21 minutes ago from Watford, England

  @virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 22 minutes ago from Broxbourne District, England

  More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

• 
  Ella A Cutler (@angelstorm13) reported 22 minutes ago from Welwyn Hatfield, England

  Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 28 minutes ago from Datchworth, England

  Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII

• 
  Ben Shaw (@bendog90) reported 28 minutes ago from Shenley, England

  @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

• 
  John carroll (@Johnboy82903002) reported 30 minutes ago from Barnet, England

  @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

• 
  Maz 💙 (@marionmurray13) reported 36 minutes ago from Enfield Lock, England

  @virginmedia You choose NOW to bring down my services 😡😡😡😡

• 
  Peggy Dyer (@Mrspdyer) reported 38 minutes ago from Barnet, England

  @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

• 
  Peggy Dyer (@Mrspdyer) reported 39 minutes ago from Barnet, England

  @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

• 
  Nick Blackburn (@Omnomnick) reported 41 minutes ago from Camden Town, England

  @hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!

• 
  Mira Burton (@MiraBur44156853) reported 44 minutes ago from Tottenham, England

  @virginmedia It went down about 45mins ago again and came back about 20mins later.

• 
  Steve Cavinder (@StephenCavinder) reported 44 minutes ago from Bricket Wood, England

  @virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 52 minutes ago from Camden, England

  @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Magnolia’s Art (@Magnoli23215778) reported 2 minutes ago

  @elldivino @virginmedia ****!

• 
  Unainstein (@AstonVillaDoge) reported 5 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Success W Lewis (@SuccessWLewis1) reported 8 minutes ago

  @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.

• 
  Vocal and Proud (@Vocalandproudx) reported 10 minutes ago

  @virginmedia Shameful service. I’ve contacted you DAILY and STILL no resolution for my inconsistent internet connection. It’s been 6months now. DSAR request promised, still waiting. Enough is enough. Escalating to @Ofcom

• 
  Helen Bedford (@helenxbedford) reported 14 minutes ago

  @virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 14 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

• 
  Nim O'Hall (@nimohally) reported 19 minutes ago

  @virginmedia i’ve called your customer service twice, your mobile coverage is so bad that I’ve had it hang up on me twice and then your AI agent hung up on me, when I asked to get through to an actual person

• 
  Campfire Gin (@campfiregin) reported 19 minutes ago

  @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea

• 
  Max Pallas (@SuddenLife) reported 19 minutes ago

  @gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.

• 
  Edward Clements (@eddie10oo) reported 20 minutes ago

  @daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.