Virgin Media Outage Report in Shenley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Tottenham, London, Leyton, Edmonton, Islington, Wembley, New Southgate, St Albans, Ruislip, Finchley, Camden Town, Belsize Park, Watford and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Tottenham |
Wi-fi | |
| London |
||
| Leyton |
Internet | |
| Edmonton |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!
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RetroTrance
(@retro_trance) reported
from
Harrow Weald, England
@nicknamesWoody @virginmedia They’re so crap aren’t they
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Jessica
(@lajeje13) reported
from
Tottenham, England
@virginmedia you had issues in my area (N4) since last night - you sent a text messaged notifying that they’ve been solved and after less than one hour, I am back without broadband - WTF
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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Nici Eberl Photography
(@NiciEberlPhoto) reported
from
Islington, England
@virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I’m trying to speak with a Senior Manager at Virgin media I’ve raised a complaint and no contact a senior Manager should call me
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@virginmedia Nope I’m wrong - it was a virgin specific issue - thanks
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia to raise a complaint please send us your issues…….. however we will not respond but just take your money money money
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Tim Platt 💙
(@timplatt45) reported
from
Barnet, England
@virginmedia @TwitterSupport video content not loading over Virgin WiFi. WiFi connection is fine and video loads over Virgin 4G. Pls help…?
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Steve Race
(@steve_race) reported
from
Islington, England
@virginmedia I need it ASAP… I haven’t been asked when I want it installed; on Saturday last week your customer service person said she would expedite the process.
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia what is going on with your useless service absolutely rubbish for £100 per month disgusting how you charge a fortune for something that has issues for the past 18 months
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Mabs
(@Mabs79) reported
from
Camden Town, England
@virginmedia is there an outage on London SE5
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?
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hakster
(@hakster2) reported
from
Walthamstow, England
@virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service
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Chris Green
(@chrisgreen) reported
from
Hillingdon, England
It’s now 23 days since I suffered a total loss of all @virginmedia services. Virgin Media has done NOTHING to repair it, provided ZERO proactive updates, LIED repeatedly to me about when it will fix things, I’ve spent 7hrs & 53mins on the phone chasing for information #epicfail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Just George
(@createdbygeo) reported
@virginmedia could be the worst company I’ve ever had contact with. Issues for months & they’re still not sorted. Rang twice today & the phones been put down twice. Shambles
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Helana Ransome-Broad
(@HelanaRnB) reported
@virginmedia please sort yourselves out! My network was down for three hours on Friday, today it is intermittent. I work from home and can only tolerate so much disruption before I throw something out of the window. Thank you.
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Scott Sinfield
(@scottsinner1977) reported
@virginmedia have decided to remove old email addresses without telling anyone. I have spent 12 hours on the phone trying to sort this out. Customer service is appalling. 13 times I have had to explain the same issue. Does anyone know how I can speak to a a manager there?
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Colm Rowsome
(@trublu1972) reported
@virginmedia Hi Virgin is your internet service disrepute’s in Crumlin ? My internet is down and I am working from home. There is a wait time of 30 mins on 1908 number. Can you advise
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Porky Mukester
(@PorkyMukester) reported
@virginmedia Per my tweets, our services were broken for more than 3 weeks. The rules state that we should have received automatic compensation without having to ask. Further proof of how bad VM are and how they flout their own rules to their own fiscal advantage. @Ofcom #virginmediasuck
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Angela Hagan
(@angela_hagan) reported
@virginmedia can someone contact me today ..I want to cancel and no one is getting back to me!
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Hetty Blake
(@HenriettaCBlake) reported
@virginmedia I spoke to someone on the phone and asked them to raise a formal complain for me. They said they would do this but I have very low expectations of virgin media’s customer care.
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clogirl
(@breeorbrian) reported
@virginmedia you guys are by far one of the worst providers I’ve worked with.
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simon keenan
(@simonkeenan007) reported
@virginmedia I will do a test tomorrow over a period of time and I will show how much it's up and down, which does not go with the bill boost.
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Mr E Failure
(@EpicFail6899) reported
@virginmedia when will customers get confirmation about our service price increases? Seems to be all over the news but nothing from yourselves yet.