Virgin Media Outage Report in Royston, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Cambridge, Henlow, Biggleswade, Saffron Walden and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Stevenage |
Internet | |
| Cambridge |
Wi-fi | |
| Henlow |
Wi-fi | |
| Biggleswade |
Wi-fi | |
| Stevenage |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
@virginmedia internet been down for 12 hours. Tried restarting it. Not working. All lights blue. Help please.
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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Anne Buckland
(@AnneHBuckland) reported
from
Letchworth Garden City, England
@virginmedia We did this, then spent an hour on the phone to your customer services, to be landed in a worse place than when we started, and told they couldn’t help :-(. When we tried to log a complaint, the complaint form errored and told us to call #frustrating #shoddyservice
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Jason Flynn
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia hi guys. your website states you are open till 10 pm but I phoned and the automated response says that you’re closed.Also trying to do the live chat on your website is just a BOT. Very annoying and useless. Help.
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Becky
(@beckybaldock77) reported
from
Baldock, England
@virginmedia bill was supposed to be reduced to accommodate the lack of Sky sports, bt sports etc etc etc. But no. Great. Thanks. Final nail in the proverbial coffin. Customer loyalty accounts for nothing with you. Will be looking to go elsewhere.
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benj clews
(@benjclews) reported
from
Letchworth Garden City, England
I can’t figure out who the biggest ******* is: the previous owners of our new house who didn’t bother to cancel their Virgin Media broadband account or @virginmedia who won’t set up my broadband until they cancel it #incompetentTwats
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Lee Badham 🏴
(@b4ds_73) reported
from
Stevenage District, England
@BellMelly Hahaha me too... Until my @virginmedia cut out..
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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Stefan Hill
(@HefanStill) reported
from
Stevenage District, England
@virginmedia Hi, it’s not that the internet’s not working, the tv is saying that the Ethernet is not connected but it recognises that the cable is plugged in... there was a c130 error, and now it’s saying v210
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia why is it so difficult t change my package on your website. I understand your phone service is busy, but it shouldn’t be so hard to navigate on the website
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream raised £290 quid for the NHS tonight before the @virginmedia internet cut out with 5 games to go. Everyone was class getting involved. Will try to complete tomorrow.
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Shelbs Rist
(@shelbsrist) reported
from
Stevenage District, England
@virginmedia No service at SG2... please help! 😭😭😭
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fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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Jess Fisher
(@jessfisher10) reported
from
Stevenage District, England
@virginmedia I have just been on hold for 54 minutes trying to get hold of someone to assess my account I finally spoke to someone and it’s STILL NOT WORKING I still can’t access online account please can someone help me
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Fred McBreen
(@FredMcBreen) reported
from
Hitchin, England
Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream planned all day tomorrow with no issues all week. Current internet status: ****** with no signs of improvement. Thanks @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TOM
(@wrigs91) reported
@virginmedia your service is terrible, two times a day for 3 days my internet has gone down! I watch television through my PlayStation and you lot interrupt it im@paying a subscription for that and internet and you seem to be the problem! Terrible terrible service
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scp
(@hp19320123) reported
@virginmedia @virginhelp Yeah it’s working fine now. This is the second time it’s happened and I’ve had to take holidays as my employer is not paying me when it’s an issue at my end. What’s Virgins compensation policy for working from home and you have no internet to do your job??
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Nigel
(@nigej72) reported
@virginmedia Hi, I have called at least 3 times over the last month or so, firstly having to hold on for a long time ( understand covid issues), but never get issue sorted. I called to see if you have the new WiFi pods as both my son and I work from home and WiFi an issue, but main problem is
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Phil Cripps
(@phil_cripps) reported
@virginmedia I suggest you investigate all the telephone calls I have made there are plenty of error codes I'm experiencing and not one of virgin media abroad have been able to help but they ate good at being rude
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Dave | 🇬🇧📌
(@Nessman1988) reported
@virginmedia shocking service, no Wifi (working from home impacted since 6am) and no TV (football tonight will be missed) and no resolution estimated until 01:15 tomorrow morning. Best bit I can’t even log in to the pathetic website to register loss of service!
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Rich 💙
(@Richard7Hill) reported
@tufnelljimmy @virginmedia Same here not as bad, from 350 mbps (got M350 ) to 60-80 mbps
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Ant6419
(@ant6419) reported
@virginmedia am working from home and working night shift my broadband coverage has been shocking this week and been very difficult to do my job. Tried to raise a complaint on line this is impossible too. when you ring at night you are closed. 24/7 world these these days.
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Kat Jew
(@kat_earp) reported
@virginmedia Given that my Internet has just gone down again, you would probably need to half my package cost and literally guarantee reliability for me to stick with your service. So I'd say its unlikely.
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Nash345
(@Nash_345) reported
@virginmedia Bad customer service..glad I’m nearly out of contract for a service where I’m getting 8mbs on a wired connection..my mobile oboe is faster..have complained but nothing resolved..liked virgin but time to move to BT.. thank you virgin for looking after your existing customers
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Natalya Redding
(@natalya_redding) reported
I've been receiving very poor signal from my @virginmedia hub for the past month but the automated on voice on the phone tells me to just restart before hanging up. Have followed all advice on 'Fixing slow speeds on your devices' with no good result. Please can someone help?