Virgin Media Outage Report in Royston, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Biggleswade, Cambridge, Buntingford, Stevenage, Letchworth Garden City, Hitchin and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Biggleswade |
Internet | |
| Cambridge |
Internet | |
| Buntingford |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Stevenage |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
@virginmedia internet been down for 12 hours. Tried restarting it. Not working. All lights blue. Help please.
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Shelbs Rist
(@shelbsrist) reported
from
Stevenage District, England
@virginmedia No service at SG2... please help! 😭😭😭
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Lee Badham 🏴
(@b4ds_73) reported
from
Stevenage District, England
@BellMelly Hahaha me too... Until my @virginmedia cut out..
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Angell812
(@Angell8121) reported
from
Stevenage District, England
The staff @virginmedia are so rude. Called to renew my package and was dealt with appallingly. Offering extortionate prices for a lesser package than I already have. Virgin are clearly not interested in keeping their loyal customers. Looks like it’s back over to Sky.#virginmedia
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Angell812
(@Angell8121) reported
from
Stevenage District, England
@virginmedia Which validates my point that Virgin don’t give a damn about their existing customers and are willing to lose them.
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream raised £290 quid for the NHS tonight before the @virginmedia internet cut out with 5 games to go. Everyone was class getting involved. Will try to complete tomorrow.
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream planned all day tomorrow with no issues all week. Current internet status: ****** with no signs of improvement. Thanks @virginmedia
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Angell812
(@Angell8121) reported
from
Stevenage District, England
@virginmedia I would of preferred to stay but your advisor was not helpful at all and wasn’t interested in keeping me as a customer. I guess we will see if someone rings or not.
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia do you have a permission form that can be sent /emailed to give me permission to talk to you on behalf of my mum who is unable to communicate with you. I wish to cancel her tv package.
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia why is it so difficult t change my package on your website. I understand your phone service is busy, but it shouldn’t be so hard to navigate on the website
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Becky
(@beckybaldock77) reported
from
Baldock, England
@virginmedia bill was supposed to be reduced to accommodate the lack of Sky sports, bt sports etc etc etc. But no. Great. Thanks. Final nail in the proverbial coffin. Customer loyalty accounts for nothing with you. Will be looking to go elsewhere.
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Jess Fisher
(@jessfisher10) reported
from
Stevenage District, England
@virginmedia I have just been on hold for 54 minutes trying to get hold of someone to assess my account I finally spoke to someone and it’s STILL NOT WORKING I still can’t access online account please can someone help me
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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benj clews
(@benjclews) reported
from
Letchworth Garden City, England
I can’t figure out who the biggest ******* is: the previous owners of our new house who didn’t bother to cancel their Virgin Media broadband account or @virginmedia who won’t set up my broadband until they cancel it #incompetentTwats
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia please stop including me in your responses to other people's problems
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia You internet is down in the Stevenage area again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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NETheatreGuide
(@NETheatreGuide) reported
@virginmedia It is a known issue which will not be fixed by @virginmedia until 10am tomorrow.
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Susan Harrison
(@SusanHa85471577) reported
@virginmedia There were no extra charges. There is nothing outstanding on my account. It is £0. The accounts paid up to date. The service is not suspended but the message still says your service is suspended because you are over your credit limit
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James Price
(@jamespriceglos) reported
@anthonyboutall @virginmedia @virginmedia this is really concerning and I’ll be avoiding your products until I see a resolution to this
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Jebruisary
(@Jebruisary) reported
@anthonyboutall @virginmedia If I were you I wouldn't even bother with this **** company their broadband is an absolute piss take
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Spidey-fan
(@Spidermanfan55) reported
@virginmedia @Quantum_iPhone I checked my phone and it has the same problem and my internet is fine i checked Twitter loads fine a page loads fine But the videos on YouTube doesn’t load immediately and it takes like 20 to 40 seconds
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Maciek Sanetra
(@MaciekSanetra) reported
@virginmedia internet been going off and on for the last 20 minutes. Your web page says everything is fine but based on the fact that all my home internet devices are down, I doubt.
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SACRÉ
(@XMXN77) reported
Virgin media has been dog **** in my area for a while, but ever since those G network pricks have been doing road work for their internet it’s been even more ***.
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osv
(@osv0001) reported
time to switch to virgin media i think, sky is getting too bad now 😕#sky #skybroadband
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beasty easty
(@cdexeastwood) reported
@virginmedia @lauraparsons80 Laura you’re just another victim to virgins horrendous exit fees. They have been exposed for this in 2018 as them being the worst company in their field. Yet they continue to lie and say you have been “Fully explained” the exit fees when you set up. I would have never have ….
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nlmo3954
(@nlmo3954) reported
@TheSimonDodge @virginmedia I got that last year. And the solution was to get new hub. Issue gone. But it is appear agin. The green WiFi start flashing and the WiFi gone on all devices nonmater what. Cable and resting not helping. But the enthernet work so far fine.