Virgin Media outages and service status in Royston, England

Problems in the last 24 hours in Royston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Royston, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Letchworth Garden City, Stevenage, Biggleswade, Hitchin, Saint Neots, Henlow, Sandy, and Saffron Walden.

City	Problem Type	Report Time
Cambridge	Total Blackout	1 day ago
Letchworth Garden City	Internet	1 day ago
Cambridge	Internet	1 day ago
Stevenage	Internet	2 days ago
Cambridge	Internet	2 days ago
Biggleswade	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

• 
  tim (@Claydon8Tim) reported 2 minutes ago from Hitchin, England

  @virginmedia I have been forced to work from home and work internationally. For the past 48hrs your WiFi has been down in Hertfordshire. Completely. Have been unable to work and have thus lost money. Get a costumer service that works or I will take my business elsewhere

• 
  Darkdaz (@darkdaz101) reported 4 minutes ago from Stevenage District, England

  @PaperGoblin @virginmedia Don't you just love issues when u don't want them. They could of told you they will be doing updates first. Silly virginmedia but I no your pain

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 5 minutes ago from Stevenage District, England

  Cheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated

• 
  Andy Windebank (@andywindebank) reported 11 minutes ago from Hitchin, England

  @virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice

• 
  Kerry-jane Rose (@kerryrose34) reported 12 minutes ago from Eaton Socon, England

  @virginmedia need help as got broadband after engineer visit and no one wants to know 😡

• 
  Craig (@Jagercraig) reported 14 minutes ago from Saint Neots, England

  @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

• 
  Mike Desborough (@mjdes) reported 18 minutes ago from Stevenage District, England

  @virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.

• 
  maggie.todd@live.co. (@maggietodd10) reported 24 minutes ago from Letchworth Garden City, England

  @virginmedia Landline is still NOT working. Try ringing yourself.

• 
  Nate-su Dragneel 🔥 (@iNathanM) reported 27 minutes ago from Letchworth Garden City, England

  @MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀

• 
  Kevin Fuller (@Kevkenny73) reported 28 minutes ago from Hitchin, England

  @virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!

• 
  lee hamilton (@l_m_h_76) reported 32 minutes ago from Stotfold, England

  I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI

• 
  Jason Flynn 💙 (@jasondflynn) reported 33 minutes ago from Letchworth Garden City, England

  @VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.

• 
  Sian Milner (@sianhelena_m) reported 35 minutes ago from Hitchin, England

  @gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!

• 
  Grumpy garage man ! (@RustyOldBanger) reported 38 minutes ago from Sandy, England

  @kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞

• 
  Abi (@ABeeeABeee) reported 42 minutes ago from Stotfold, England

  Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡

• 
  Jason Flynn 💙 (@jasondflynn) reported 46 minutes ago from Letchworth Garden City, England

  @virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 47 minutes ago from Stansted Mountfitchet, England

  @virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service

• 
  Danny Tsang (@DannyTsang) reported 48 minutes ago from Stevenage District, England

  @Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.

• 
  Jason Flynn 💙 (@jasondflynn) reported 52 minutes ago from Letchworth Garden City, England

  @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

• 
  Jason Flynn 💙 (@jasondflynn) reported 54 minutes ago from Letchworth Garden City, England

  @virginmedia You do realise that the majority of messages sent to you are people complaining that your Wi-Fi is very poor? So perhaps concentrate on that for existing clients rather than pushing new sales? Poor router is the issue. #slowerfaraway

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil (@Bowtomephil) reported 6 minutes ago

  @Stsantek @virginmedia The worst of it is that the 28m fine will not be distributed to all those it affected. OFCOM will use it to pay their CEO etc a large bonus.

• 
  Addy (@iadnan9) reported 11 minutes ago

  @virginmedia @ipa1869 Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.

• 
  ten street KINGO👽 (@kwestfanclub) reported 12 minutes ago

  @Stsantek @virginmedia Hello, i work in the industry, as bad as Virgin are, and they are bad, the responsibility is the EE salesmen who placed the order without knowing your termination charge, whenever signing up i check for things like this so things like this dont happen.

• 
  Chris Whild (@whild13) reported 13 minutes ago

  @virginmedia your service is absolutely terrible. Several messages, phone calls and still not resolved my issue

• 
  Blah! Blah! Blah! (@djnikc) reported 15 minutes ago

  @ElJaffoGuzman @virginmedia you won't help still waiting for a reply myself

• 
  Alex Burton (@AlexBass08) reported 17 minutes ago

  More issues with @virginmedia. My nan was out of contract and they repeatedly called with "better deals". She wanted to lower her bill but ended up paying more after being sold 500Mb broadband and Sky Cinema. She lives alone. I called back and said it felt like elder abuse. Why?

• 
  Mystic Falls (@Avat_it) reported 25 minutes ago

  Virgin Media. Why is my wifi not working again 3rd time in three weeks

• 
  JS. (@ExCathedra44) reported 28 minutes ago

  @virginmedia I have just installed your 360 platform. Got it working but starting this AM the set top boxes ( I have 2)do not switch on automatically and show a No signal sign.Been on to your help line for hours as thought it might be software upgrade. Manual no use.

• 
  Joshua Garfield (@JoshuaGarfield) reported 29 minutes ago

  Took me 18 months to tactically swerve Virgin Media after they tripled my broadband payments while moving home. They are unscrupulous. I’m with Community Fibre now and after 10 (mostly forced) years with Virgin, I’ll never return.

• 
  Caroline (@finn33) reported 31 minutes ago

  @virginmedia why over 24 hours to fix an outage. What’s the deal with the broadband EN3.