Virgin Media Outage Report in Royston, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Saint Neots, Biggleswade, Letchworth Garden City, Cambridge and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Wi-fi | |
| Saint Neots |
Wi-fi | |
| Biggleswade |
TV | |
| Letchworth Garden City |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Trussells butchers
(@TrussellsB) reported
from
Hitchin, England
Had the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment
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Lord Matthew Crawley
(@kendellcrawley) reported
from
Saffron Walden, England
@virginmedia I don't think I reached out to you. Just annoyed about how you treat loyal customers
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amanda manning
(@scottsgirls25) reported
from
Hitchin, England
@virginmedia I have been on chat for over 90 min trying to ask your agent why an issue in my area is still not resolved. Your agent has taken two hours to tell me there is no fault reported yet it is shown on your website and basically called me a liar. 😡
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ѕρє¢ιαℓ к ( ˘ ³˘)♥
(@itskatielclark) reported
from
Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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Tracy Payne
(@mis_tips) reported
from
Stevenage District, England
@virginmedia can customer services please call me urgently yet again I have no broadband I'm sick of it account number229202306
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fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, our internet is dropping out completely and Iam having to reset router at least once per day. When it’s on, it’s fine. This is a reoccurrence of an on going issue. Please help
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia why is it so hard to make a complaint and get compensation from your company!! No phone line for years, poor tv service for months, and terrible customer service...I’m still waiting for my call back!! I refuse to ring and be on hold for hours AGAIN!!
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia just remind me what I'm paying for........worst internet ever!
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Rhiannon Lewis
(@RLewisTeacher) reported
from
Hinxton, England
@samcharters @virginmedia Their as bad as BT clearly!!!!
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Matthew Crawley
(@kendellcrawley) reported
from
Duxford, England
@virginmedia And because you don't service my new address, you will charge me an exorbitant cancellation fee.
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Alex Grocott
(@AlexGrocott1) reported
from
Hitchin, England
@virginmedia been on hold in excess of an hour trying to talk to someone to assist with setting up my hub, this is disgraceful and already a poor start for a new customer #nothappy #shouldhavestuckwithsky
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Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia This is related Virgin Media service.
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Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia pathetic customer service
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Bryan
(@BryanTravers7) reported
from
Baldock, England
@virginmedia It’s had a fix time everyday
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Amy
(@_amycollins) reported
from
Stevenage District, England
Just been on the phone for over an hour to @virginmedia and received awful customer service with the call ending with no resolution to my query. Apparently loyal customers don’t count for anything and it’s just new customers that get the best prices 😡
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Jason
(@Jason47586641) reported
from
Stevenage District, England
@virginmedia awful website, disgusting service and ignore old customers
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Disgusting @virginmedia charging £56.49 for the most basic crap tv package and phone line. Think they are having my elderly mum on. I'll be cancelling that tomorrow. I pay over £10 less with sky for a better tv package, phone & broadband!
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Thommo
(@_thommo_) reported
@virginmedia Currently been waiting 66 hours after being told I was being connected with Customer Relations via WhatsApp
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AK
(@glimmaonice) reported
@virginmedia please can you put me through to speak to an advisor. I am tired of listening to the automated messages. Issues: Broadband intermittent since Friday. #notimpressed
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Kesku el Pez ✨
(@JustKesku) reported
@n0tJoe I got sick of Virgin Media's ****
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Paul Reg 🌍
(@999reg) reported
@virginmedia superhub just stopped working. Changed fuse and followed all advice still not working. Need replacement not an engineer visit but cannot do this - why?
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The Navigator
(@Navigator429) reported
@virginmedia Yup. Apparently no issues but have had 0 internet since just gone 4 am. Reset the router but same. Green flashing wifi light
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Lynne Holman
(@lynne_holman) reported
@virginmedia I cannot use this as I don’t have their account details. Can someone not just ring them and speak directly to them? That’s all I need!!! This is exactly why they are having problems. They just need to speak to someone.
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𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹 🎗️👩🦼🦻
(@Real_Cazbarr) reported
Once again @virginmedia our internet is down as there is an issue in our area. When are you going to provide a reliable Internet connection? Absolutely fed up with your inferior internet and even worse customer service! So how long to fix THIS time?
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Helen Forbes
(@HelenRParry) reported
@virginmedia what’s the process for escalating a complaint? I’ve spent several hours trying to resolve a diminishing signal issue, had retentions try to upgrade me ‘to solve it’, then fail to reverse the associated cost increase when asked to, and now my emails are being ignored.
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Brannie | Monke
(@Brannie18) reported
@PsychoSkoobz @virginmedia This is all i've been hearing this week, sorry this is going on for you as well bro. Find it very funny that i get a message saying my price is going up the same time as i'm struggling with intermittent service, at least that parts working eh @virginmedia
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Matt Breckon
(@mattybreckon) reported
@virginmedia I’ve called. There are no general service issues affecting my postcode. I’ve been using the online service checker. It confirms a connection issue. It has been like this on and off since the middle of the week.