Virgin Media Outage Report in Royston, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Saint Neots, Stevenage, Cambridge, Biggleswade, Saffron Walden, Hitchin, Stansted Mountfitchet and Great Shelford.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Internet | |
| Saint Neots |
Phone | |
| Stevenage |
Internet | |
| Letchworth Garden City |
Wi-fi | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Darkdaz
(@darkdaz101) reported
from
Stevenage District, England
@PaperGoblin @virginmedia Don't you just love issues when u don't want them. They could of told you they will be doing updates first. Silly virginmedia but I no your pain
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia I couldn’t check the ‘status’ page because our mobile signal (from O2) was also so poor. The Virgin problem seemed to fix itself later and now seems ok. Thanks
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Grumpy garage man !
(@RustyOldBanger) reported
from
Sandy, England
@kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞
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Paul Watts
(@paulwatts003) reported
from
Biggleswade, England
For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing their customers for our footy fix
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Michał Jawornik
(@drjawor) reported
from
Letchworth Garden City, England
@virginmedia But it’s not working.
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Jay Atkins
(@jay_atkins7) reported
from
Eaton Socon, England
@virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
@virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
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cllr Sandra Barr ( Labour& cooperative )
(@Sandie_B) reported
from
Stevenage District, England
Why do virgin media think we are all stupid & can’t follow simple instructions and want to sit in a ridiculously long queue on the phone? Im not stupid I know my 3 upstairs TiVo boxes aren’t working ! I know the code says we have no signal ! Answer the bloody phone!@virginmedia
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Adam B
(@adam_bucky) reported
from
Stevenage District, England
@virginmedia Hi, I need to get someone to move my broadband over to ip4 not ip6 because my work VPN doesn’t like 6 and painfully slow. Spent a lot of time on the phone for a simple request, is there an email address I can contact for this? #virginmedia
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia - do you have a problem in Stevenage area? Data parts of service seem to have stopped (no internet and loss of TV guide etc. Coincidentally poor O2 and Vodafone reception too - could these be linked?
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Robbosanj
(@RobboSanj) reported
from
Stevenage District, England
@virginmedia phoned 2 weeks ago because the WiFi signal is virtually non existent. Recorded levels as requested, phoned back tonight, put on hold for 1hr then cut off. However fully expect to get the 26th sales call of the month tomorrow - funny that.
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Gordon Brown
(@KTMGordo) reported
from
Saint Neots, England
Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia I have now been on the phone for 1h41 mins and have spoken to nobody who can help me. Seem to get directed round in circles. Considering I have already contacted the chat who lied to me about a visit I am currently furious.
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Tangerine Stu of Stevenage
(@StuartLenney1) reported
from
Stevenage District, England
@virginmedia why can’t I send a Direct message I have a problem which needs sorting and I don’t want to publish it on here
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing me for my footy fix
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pablo
(@shakermaker90s) reported
@eir @ger_oconnor Mr too!!! My issue is different, but it was a blatant and total lie when I told them I was co sidering switching to them from Virgin Media. I made the change and I've been ripped off and fobbed off. Horrible lying vile bastards. #eir
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gk
(@gobikannans) reported
@virginmedia Speed test will work if I have connection. Problem is connection is dropping off frequently then comes back after 10mins. It started this morning again. So frustrating Friday morning..! Is there a customer care number which i can reach out easily to talk to someone?@virginmedia
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Yv
(@yogi7592) reported
@virginmedia I have been trying to cancel my contact for over a week now. You go on the what’s app chat ant it keeps you on hold for days. I called the number on several occasions to be cut of at 64 minutes. Ridiculous service. All I want to is LEAVE THIS TERRIBLE COMPANY
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bu,
(@ItsAbuu) reported
@virginmedia Not since 3pm and stuck in a loop of do you still require help from the bot 🫠 absolutely shocking service
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Julie
(@Julie63174890) reported
@virginmedia I’m having trouble with my ntlworld email account it’s not loading mail. Is there a problem? this has happened before and I lost all my saved mail.
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KRT | MF SCAR
(@katsuragiracing) reported
Virgin Media repair man showed up at 8am on the dot, no signal coming to my property so checking the cabling 🤞
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Pablo
(@shakermaker90s) reported
@eir @ger_oconnor Me too!!! My issue is different, but it was a blatant and total lie when I told them I was considering switching to them from Virgin Media. I made the change and I've been ripped off and fobbed off. Horrible lying vile bastards. I'm not letting them away with it. #eir
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Roony Martin
(@roonymartin84) reported
@virginmedia not had a 5g signal on my Hub3 for over 24 hours noweven though online it’s saying there’s no problems. 2g signal hasn’t been reliable either, cutting off Wi-Fi to devices regularly. Done all the checks and multiple reboots to no avail.
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N
(@Pine_Freshness) reported
@virginmedia why is the router dropping it's signal repeatedly? This has been happening for days.
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adam james
(@adamjames28) reported
@virginmedia I am having a nightmare trying to contact you about what is going on with my service. Help ne