Virgin Media

Virgin Media Outage Report in Royston, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Royston, Hertfordshire, England 11/07/2025 14:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Letchworth Garden City, Hitchin, Stevenage, Saint Neots, Baldock and Henlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomCambridge Internet
United KingdomLetchworth Garden City E-mail
United KingdomHitchin Wi-fi
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • picturespete Peter White (@picturespete) reported from Stevenage District, England

    @virginmedia - do you have a problem in Stevenage area? Data parts of service seem to have stopped (no internet and loss of TV guide etc. Coincidentally poor O2 and Vodafone reception too - could these be linked?

  • StuartLenney1 Tangerine Stu of Stevenage (@StuartLenney1) reported from Stevenage District, England

    @virginmedia why can’t I send a Direct message I have a problem which needs sorting and I don’t want to publish it on here

  • adam_bucky Adam B (@adam_bucky) reported from Stevenage District, England

    @virginmedia Hi, I need to get someone to move my broadband over to ip4 not ip6 because my work VPN doesn’t like 6 and painfully slow. Spent a lot of time on the phone for a simple request, is there an email address I can contact for this? #virginmedia

  • SusanBailey63 Susan Bailey (@SusanBailey63) reported from Stevenage District, England

    @virginmedia what do I have to do to actually be able to communicate with you? Been trying since the beginning of January to no avail - calls unanswered, messages and emails ignored. If I cancel my direct debit today maybe you’ll soon respond 😡

  • l_m_h_76 lee hamilton (@l_m_h_76) reported from Stotfold, England

    @virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service

  • RobboSanj Robbosanj (@RobboSanj) reported from Stevenage District, England

    @virginmedia phoned 2 weeks ago because the WiFi signal is virtually non existent. Recorded levels as requested, phoned back tonight, put on hold for 1hr then cut off. However fully expect to get the 26th sales call of the month tomorrow - funny that.

  • jay_atkins7 Jay Atkins (@jay_atkins7) reported from Eaton Socon, England

    @virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.

  • andyjeffries Andy Jeffries (@andyjeffries) reported from Stevenage District, England

    Better get your refund chequebook out tomorrow @virginmedia ! #ufc257 PPV down!!!

  • paulwatts003 Paul Watts (@paulwatts003) reported from Biggleswade, England

    For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.

  • darkdaz101 Darkdaz (@darkdaz101) reported from Stevenage District, England

    @PaperGoblin @virginmedia Don't you just love issues when u don't want them. They could of told you they will be doing updates first. Silly virginmedia but I no your pain

  • steviehind stevie hind (@steviehind) reported from Stevenage District, England

    You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing me for my footy fix

  • l_m_h_76 lee hamilton (@l_m_h_76) reported from Stotfold, England

    I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI

  • steviehind stevie hind (@steviehind) reported from Stevenage District, England

    You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing their customers for our footy fix

  • mjdes Mike Desborough (@mjdes) reported from Stevenage District, England

    @virginmedia I have now been on the phone for 1h41 mins and have spoken to nobody who can help me. Seem to get directed round in circles. Considering I have already contacted the chat who lied to me about a visit I am currently furious.

  • bellinghman Alan Bellingham (@bellinghman) reported from Royston, England

    Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so

  • drjawor Michał Jawornik (@drjawor) reported from Letchworth Garden City, England

    @virginmedia But it’s not working.

  • RustyOldBanger Grumpy garage man ! (@RustyOldBanger) reported from Sandy, England

    @kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞

  • KTMGordo Gordon Brown (@KTMGordo) reported from Saint Neots, England

    Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

  • picturespete Peter White (@picturespete) reported from Stevenage District, England

    @virginmedia I couldn’t check the ‘status’ page because our mobile signal (from O2) was also so poor. The Virgin problem seemed to fix itself later and now seems ok. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • amzglove amy (@amzglove) reported

    @virginmedia my wifi is still down despite rebooting my router several times today

  • StamfordReacts SBR (@StamfordReacts) reported

    That’s it I’m done with virgin media. Today and last night tested my patients. Can’t be dealing with this awful service any longer @virginmedia goodbye

  • Beckytiptonx Becky Tipton (@Beckytiptonx) reported

    How on Earth are you supposed to get in contact with @virginmedia tried calling… never get through or they hang up. Online chat can’t help me… I just want to cancel my contract as the wait has been way too long for a self install WiFi set!! 😖

  • lipstick_libby Libby (@lipstick_libby) reported

    Is @virginmedia going to compensate me for the mobile data I'm using to work as the broadband is down again. It's beyond a joke and about time OFCOM got involved.

  • CRMartin571 Roger Martin 🇬🇧 (@CRMartin571) reported

    @virginmedia So 1 hour completely down. Just come back on. No good for a fixed issue...

  • sarcasm_addict Price is Right (@sarcasm_addict) reported

    @virginmedia No you haven’t. Might want to check that statement. I have no broadband service. Nottingham area. Thanks I was on a meeting zoom and boom. Might have lost out now.

  • uselesstat marie (@uselesstat) reported

    @virginhelp @virginmedia broadband is down across the country again and I can’t get through on the phone. I can only assume these tweets are being seen and the issue is being worked on?

  • CroondogTV Croondog (@CroondogTV) reported

    Wait, don't panic, it's not @SWTOR - looks like the big @virginmedia outage has caught up with me!

  • andrew_patey ANDY PATEY (@andrew_patey) reported

    @virginmedia Its down again now..

  • spursporn spursporn (@spursporn) reported

    @virginmedia have you tired turning it off and on again ,if that doesn't work unplug it and wait 5 minutes before plugging it back in