Virgin Media Outage Report in Haverhill, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haverhill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Haverhill, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Newmarket and Halstead.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Total Blackout | |
| Cambridge |
Total Blackout | |
| Newmarket |
Internet | |
| Halstead |
Internet | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haverhill, England
Latest outage, problems and issue reports in Haverhill and nearby locations:
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB
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gary forster
(@garyforster1) reported
from
Newmarket, England
@virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Nick Smith
(@SmithS4dtpt98nv) reported
from
Sawston, England
@virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia Just wanting to be able to talk to someone about the issue I have...!
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Jenna Walker
(@Genevre2) reported
from
Stoke by Clare, England
@virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.
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alliorton
(@alliorton) reported
from
Milton, England
@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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Matt
(@Troff1975) reported
from
Newmarket, England
@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Fred Freeman
(@redfred911) reported
from
Newmarket, England
@virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I have a TV, phone and broadband package that I wish to cancel
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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gary forster
(@garyforster1) reported
from
Newmarket, England
@Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play
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Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.
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Paul Gull
(@pgull1975) reported
from
Saffron Walden, England
@virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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EA 🐆
(@EN17YET) reported
@_wadude Virgin media are crooks my wifi been down most the day
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Adam
(@Adam_Oliver1) reported
@virginmedia Broadband down all day here, and so can’t do work. Useless.
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Tedkata
(@Tedkata13) reported
@virginmedia You guys are absolutely wankers, we changed the hub with a knew one and now the shite Wi-Fi doesn’t even come on for my phone. And our contract is for 500! But it comes for 3 min and it’s gone.. ******* fix this new hub ya ******* nonces and **** your reply for your **** service
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Andy Brice
(@andyslawjourney) reported
@SkyUK broadband is even more **** than usual in this weather. Can't wait to **** them off in September Who in this day and age has piss poor speeds???? @virginmedia have piss poor speeds at getting decent Internet in this part of the world
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Nick
(@Nickthestone) reported
Hi @virginmedia & @O2 I’m a customer of both of yours, how do I get Volt, or is it Automatic?
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James Boulter Ⓥ
(@bpackingbongos) reported
We've been with @virginmedia for years and have noticed that if you are a new customer it's £25 cheaper for a better package. At the end of our contract so will be interesting to see if they want to keep us...
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paulymegaman
(@Paulymegaman) reported
@virginmedia It's not WiFi it's my mobile signal particularly 4G.
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Andy Knight
(@nanuknight) reported
@virginmedia the broadband keeps going down where I am in Crawley. Give it 5 minutes or so and it comes back, only to go down again minutes later. Service status says everything is fine but I can assure you it isn’t!
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MattJBall98 ⭐️⭐️
(@mattjball98) reported
@virginmedia you guys are a absolute disgrace! Can’t install wifi or tv due to wind & are now trying to tell us to go 10 days with no wifi/TV! Disgraceful service! Tried to charge us an extra 50 pounds for a single dongle! I advice everyone to cancel there contracts with virgin!
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Graham Brady’s inbox
(@KateOfHysteria) reported
. @virginmedia my broadband is out (not a local outage) and I’m being told no engineer until Thursday. How is this acceptable service? I work from home and rely on connectivity.