Virgin Media Outage Report in Haverhill, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haverhill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Haverhill, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Halstead, Bury St Edmunds and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Phone | |
| Halstead |
Total Blackout | |
| Cambridge |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Haverhill, England
Latest outage, problems and issue reports in Haverhill and nearby locations:
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Rhiannon Lewis
(@RLewisTeacher) reported
from
Hinxton, England
@samcharters @virginmedia Their as bad as BT clearly!!!!
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia Just wanting to be able to talk to someone about the issue I have...!
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Lord Matthew Crawley
(@kendellcrawley) reported
from
Saffron Walden, England
@virginmedia I don't think I reached out to you. Just annoyed about how you treat loyal customers
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Fred Freeman
(@redfred911) reported
from
Newmarket, England
@virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.
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Matt
(@Troff1975) reported
from
Newmarket, England
@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
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alliorton
(@alliorton) reported
from
Milton, England
@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia why is it so hard to make a complaint and get compensation from your company!! No phone line for years, poor tv service for months, and terrible customer service...I’m still waiting for my call back!! I refuse to ring and be on hold for hours AGAIN!!
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!
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Matthew Crawley
(@kendellcrawley) reported
from
Duxford, England
@virginmedia And because you don't service my new address, you will charge me an exorbitant cancellation fee.
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Jenna Walker
(@Genevre2) reported
from
Stoke by Clare, England
@virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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emma
(@princessjabba) reported
@virginmedia I’ve had no tv or internet now for 3 hours but your website is saying no issues are reported in my area (NG5) can you advise please?
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Hakki Tatar
(@HakkiTatar7) reported
@virginmedia You did continuously took Money until I stop direct debit ( summer 2022) than I call your customer service they repeat the this like parrot I spent hours on the phone. I don’t even know my customer account number no correspondence
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jiten mehta
(@jitenm54) reported
@virginmedia I have given the complaint case numbers can you please let me know what is going on as online it only says Active?
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Shelley Mack BSc (Hons) MSc Psych (Open)
(@DJShelleyMack) reported
@virginmedia Yeah, unsurprisingly says 'We can’t see any issues affecting....', which is not what I've experienced.
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Shelley Mack BSc (Hons) MSc Psych (Open)
(@DJShelleyMack) reported
@virginmedia So now it's 'Looks like there’s an intermittent signal issue in your area' opposite of first message, and telling me try again in 24hrs? Great.
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DelphiSwimsLate
(@delphiswimslate) reported
@virginmedia once again, internet is dropping in and out. Been going on for weeks now. I was told it started 4th Dec and would be fixed 15th Dec by 9am. It’s not fixed. You’ve given me unlimited data, but that keeps dropping out too. Unacceptable service.
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twitch.tv/PrecisionTV
(@Precisionnn) reported
@virginmedia No issues showing and I'm currently on hold for 50 mins and counting. Having a lot of fun!
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Hakki Tatar
(@HakkiTatar7) reported
@virginmedia I used to be Virgin Media customer than I stop my account with you 2018. I inform you and your virgin media service come and pick up the rooter Since than I am using different broadband service. Than I found out virgin media did not stop my direct debit
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Gettothechopper
(@Gettothechoppe) reported
@virginmedia It's now 13:50 and no contact Hmmm customer service
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HC
(@PCHell147) reported
@virginmedia No, because the last time you never responded when I messaged at the time of the chat. My complaint is more far reaching than the seven months of billing issues. It’s the fact NO ONE has contacted me about it. Endless promises of being called back and nothing. Lied too