Virgin Media

Virgin Media Outage Report in Haverhill, Suffolk, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Haverhill, Suffolk, England 01/30/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Haverhill, Suffolk, England

The most recent Virgin Media outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge E-mail
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from Dalham, England

    @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

  • Paul_1966 Paul White (@Paul_1966) reported from Dalham, England

    @virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.

  • beckycanfield Becky (@beckycanfield) reported from Dalham, England

    @virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB

  • garyforster1 gary forster (@garyforster1) reported from Newmarket, England

    @virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021

  • VonLaPalma Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱 (@VonLaPalma) reported from Dalham, England

    Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • pgull1975 Paul Gull (@pgull1975) reported from Saffron Walden, England

    @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

  • NikkiTreweek Nikki Treweek (@NikkiTreweek) reported from Dalham, England

    @virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia I have a TV, phone and broadband package that I wish to cancel

  • RobClarkeType Rob Clarke (@RobClarkeType) reported from Dalham, England

    @virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.

  • DanLewis1999 Dan ☯︎🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DanLewis1999) reported from Dalham, England

    Fix your ******* wifi @virginmedia

  • LauraVCook1980 Laura Cook (@LauraVCook1980) reported from Dalham, England

    More @virginmedia issues again this evening. I have no broadband. Website says no TV but broadband is ok. Not for me. Honestly I paid for 3 months when I wasn’t in the UK. When I return to the UK, I’ve had more issues than it’s worked! Surely I need some refund now?!

  • bradley_Avery18 bradley (@bradley_Avery18) reported from Dalham, England

    @virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks

  • LadyNajaGirl 🎀・゚✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩・゚🎀 (@LadyNajaGirl) reported from Dalham, England

    @virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.

  • SmithS4dtpt98nv Nick Smith (@SmithS4dtpt98nv) reported from Sawston, England

    @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

  • leespursrainbow Lee Rainbow (@leespursrainbow) reported from Dalham, England

    @virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH

  • LauraVCook1980 Laura Cook (@LauraVCook1980) reported from Dalham, England

    I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!

  • Paul_1966 Paul White (@Paul_1966) reported from Dalham, England

    @virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • toonandout The Scoreboard (@toonandout) reported

    @virginmedia Still no response from your experts on your help forum despite them answering others. I was told it would be fixed yesterday by 17:15. 5 days with no service now.

  • LeeJ79 Lee J (@LeeJ79) reported

    @virginmedia I tried two numbers, 0330 660 1141 did not work (hung up immediately) I also tried 0330 660 1028 which pit me on hold and was never answered. I sent an email to wifi customer services, still unanswered.

  • LawAspi TheAspiLawStudent #NoReturns (@LawAspi) reported

    @virginmedia Waited 1hr the other day on the phone line, The forum doesn't provide anything useful. Do you have an email address I can discuss disconnection with? Its apparent virginmedia doesn't do customer service and doesn't provide what it says it will.

  • RossWalker1998 Ross Walker (@RossWalker1998) reported

    @virginmedia Has there been any progress or update on this issue? Been dealing with constant disruption since Wednesday night

  • darthben98 Ben Marriott (@darthben98) reported

    @virginmedia Do you have any ETA for a fix? Will there be any compensation for affected users, since we're not getting a service we're paying for?

  • THEDADDYFAULK ste faulkner (@THEDADDYFAULK) reported

    @virginmedia what the hell is going on.. paying for something that doesn’t work !! Not happy with this service 👎🏻👎🏻👎🏻👎🏻

  • AntonioScala80 Antonio (@AntonioScala80) reported

    @virginmedia My broadband has not been working for over a month now. I was ready to switch to a new operator and you convinced me to stay, only to experience more issues. 3 technician appointments later the situation has gone worse.

  • darthben98 Ben Marriott (@darthben98) reported

    @virginmedia In that case, what is your customer service phone number? We will be logging a complaint with you later as that is completely unacceptable. Your service has been nothing short of hopeless since we joined a year ago but this takes the cake.

  • Bassman_93 Bassman93 ⭐⭐ (@Bassman_93) reported

    @barkway_ken @neal_army @virginmedia Yup, piracy is a competitor whether they like it or now so you have to deliver a service that can compete. Football specifically I can defo see ending up on streaming direct to consumer. I think it's Boehly's plan (and that's why Sky take such exception).

  • Kezpiper Kezpiper (@Kezpiper) reported

    @virginmedia After googling it seems this reduces the signal, when we are already having massive problems with our Wi-Fi why would this be added? Why would he be so secretive about it?