Virgin Media Outage Report in Haverhill, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haverhill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Haverhill, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Saffron Walden, Bury St Edmunds and Halstead.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Saffron Walden |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Saffron Walden |
Internet | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Haverhill, England
Latest outage, problems and issue reports in Haverhill and nearby locations:
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Jenna Walker
(@Genevre2) reported
from
Stoke by Clare, England
@virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia Just wanting to be able to talk to someone about the issue I have...!
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Fred Freeman
(@redfred911) reported
from
Newmarket, England
@virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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alliorton
(@alliorton) reported
from
Milton, England
@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱
(@VonLaPalma) reported
from
Dalham, England
Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.
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gary forster
(@garyforster1) reported
from
Newmarket, England
@Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play
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Paul Gull
(@pgull1975) reported
from
Saffron Walden, England
@virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?
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Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Matt
(@Troff1975) reported
from
Newmarket, England
@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I have a TV, phone and broadband package that I wish to cancel
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gary forster
(@garyforster1) reported
from
Newmarket, England
@virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB
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Nick Smith
(@SmithS4dtpt98nv) reported
from
Sawston, England
@virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Northwood
(@EmmaNorthwood3) reported
@virginmedia Hi, the YouTube app on my tivo box has not been working for nearly 3 weeks now, unsure how to fix other than general reboot ect, can you help?
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Wesley Dolly
(@wesleyddolly) reported
@virginmedia Nope never had one ever like I said I get a text every month to my phone
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CW
(@cdaw_uk) reported
@virginmedia I've reset the router. Seems to be getting 450Mbps down and 56Mbps down on a Volt Gig1 Fibre Broadband package and only 1 was connected using 5G in the same room as the router. Could be a bit faster.
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fb🫡
(@faris0325) reported
Please ******* d13 you stupid cun\\s @virginmedia
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Sport Science and PE
(@IB_SEHS) reported
@Ofcom When can I lodge a complaint with yourselves about @virginmedia I’ve been trying to get a matter resolved since 14th November which they have not helped with
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Dee Crooks
(@deecrooks1974) reported
@virginmedia the Internet service that you provide to me for £46 a month is dreadful. Issues are son being kicked for Internet lag, IP address etc Fortnite have banned him after years of paying for v bucks. @EpicGames @DonaldMustard Need resolved asap I am in a contract and
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Mikopath
(@_Mikopath_) reported
@virginmedia how do I fix a DOCSIS network access denied error? My WiFi hasn't worked for a whole day now
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Liz McDade
(@mcdade_liz) reported
@virginmedia I have had a reoccurring issue since before Xmas and can’t get through on chat now to arrange an engineer out as box is faulty
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C A Z 🦦
(@itscarly83) reported
@DebbieSioux @virginmedia Just go straight to the Ombudsman. If VM can’t be bothered to resolve things, a professional body needs to be involved. I myself having issues with complaints not being addressed so going down the Ombudsman route!
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KerayzieArt
(@KerayzieArt) reported
@virginmedia plz help! I’ve been trying to change my password for the media app regarding a mobile device. It just won’t confirm one I change the password. I need to pay a very overdue bill but cannot access the app.