Virgin Media Outage Report in Haverhill, Suffolk, England

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Haverhill, England

The most recent Virgin Media outage reports came from the following cities: Halstead, and Saffron Walden.

City	Problem Type	Report Time
Halstead	Wi-fi	12 days ago
Bury St Edmunds	Total Blackout	5 months ago
Halstead	Wi-fi	8 months ago
Halstead	Internet	8 months ago
Halstead	Total Blackout	9 months ago
Halstead	Internet	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

• 
  🎀･ﾟ✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported 4 minutes ago from Dalham, England

  @virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.

• 
  Laura Cook (@LauraVCook1980) reported 10 minutes ago from Dalham, England

  And broadband gone down again this afternoon @virginmedia. Will these intermittent outages be sorted after BH weekend? Not always looking at my phone so no idea of it’s been on and off all day. I imagine yes. Why is @BBCNews only reporting the Vodafone broadband issues?

• 
  Angela Duncan ⭐️⭐️ (@ange_duncan) reported 12 minutes ago from Dalham, England

  @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

• 
  Lee Rainbow (@leespursrainbow) reported 14 minutes ago from Dalham, England

  @virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH

• 
  Laura Cook (@LauraVCook1980) reported 22 minutes ago from Dalham, England

  More @virginmedia issues again this evening. I have no broadband. Website says no TV but broadband is ok. Not for me. Honestly I paid for 3 months when I wasn’t in the UK. When I return to the UK, I’ve had more issues than it’s worked! Surely I need some refund now?!

• 
  Laura Cook (@LauraVCook1980) reported 24 minutes ago from Dalham, England

  I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 28 minutes ago from Newmarket, England

  @virginmedia I have a TV, phone and broadband package that I wish to cancel

• 
  Nick Smith (@SmithS4dtpt98nv) reported 29 minutes ago from Sawston, England

  @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

• 
  Becky (@beckycanfield) reported 30 minutes ago from Dalham, England

  @virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭

• 
  Paul Gull (@pgull1975) reported 33 minutes ago from Saffron Walden, England

  @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

• 
  Laura Cook (@LauraVCook1980) reported 34 minutes ago from Dalham, England

  @virginmedia do me a favour, just send me a new router please! Sick of intermittent broadband. Takes too long to get through to tech adviser so it’s back working by the time I speak to someone so they detect no issues!

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 38 minutes ago from Newmarket, England

  @virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks

• 
  Paul White (@Paul_1966) reported 38 minutes ago from Dalham, England

  @virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?

• 
  bradley (@bradley_Avery18) reported 41 minutes ago from Dalham, England

  @virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?

• 
  Dan ☯︎🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DanLewis1999) reported 43 minutes ago from Dalham, England

  Fix your ******* wifi @virginmedia

• 
  Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱 (@VonLaPalma) reported 45 minutes ago from Dalham, England

  Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.

• 
  Paul White (@Paul_1966) reported 50 minutes ago from Dalham, England

  @virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.

• 
  Nikki Treweek (@NikkiTreweek) reported 52 minutes ago from Dalham, England

  @virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN

• 
  Laura Cook (@LauraVCook1980) reported 55 minutes ago from Dalham, England

  Just as well I get decent mobile reception so I can keep contacting @virginmedia every time I have an issue.

• 
  Rob Clarke (@RobClarkeType) reported 58 minutes ago from Dalham, England

  @virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amber (@apwriter_witch) reported 6 minutes ago

  @virginmedia Tried that. There is nothing notable. Can you help?

• 
  Rob Morris (@lemonfreshrob) reported 8 minutes ago

  @virginmedia There are known faults. I'm an old hand at this given how often your service goes down. You're slightly missing the point, though: it's not whether it's been reported, it's how shoddy the connection is and how often it goes down. And that never seems to get fixed!

• 
  nick (@mumofboys72) reported 9 minutes ago

  @virginmedia Would be nice if someone rang to help me your bots dont sort anything out. Since ive been with you ive had conection problems and problems logging in yet nothing is solved by the bots or when i call. Over 4 hrs with no intrnet last night so resorted to phone data

• 
  Dave Taylor (@Davet66) reported 10 minutes ago

  @CityFibre thanks for leafleting to say work was commencing, lucky I'm not working nights!!.. Next, how long before you fix where install crew have cut through @virginmedia cables?....

• 
  Mrs Kirkwood (@beluski) reported 11 minutes ago

  @virginmedia your customer service is shocking. Contacted the complaints team and made a complaint regarding 1572 voicemail and asked to have it removed. It was - but has mysteriously reappeared! Being passed from bot to bot on your chat. Need this fixed now!

• 
  Alison (@toothfairyx1) reported 15 minutes ago

  @virginmedia pls can some one call me about my terrible internet connection I pay for

• 
  Howard (@Howard16932842) reported 16 minutes ago

  @virginmedia your 2.4ghz network isn't working, any ideas when it'll be fixed since, ya know, I'm paying an embarrassing amount of money for a pathetic service! 🙄

• 
  Helen Ensom (@HelenBob89) reported 18 minutes ago

  @virginmedia Not ideal?! Not ideal is planning a BBQ and then it rains. @virginmedia consistently failing to provide an internet and TV service to a whole area when they are an internet and TV provider is a 100% massive ******* failure

• 
  John Truesdale (@JohnTru90613516) reported 20 minutes ago

  @virginmedia @1980bumper @fergi1972 Hi, I’ve checked & been on calls with the guys who have been very unhelpful Clearly not an isolated incident

• 
  Simon Prior (@prior_simon) reported 21 minutes ago

  @Mahelx @virginmedia Openreach is regulated, which opens up that network to other providers such as Vodafone, talktalk and sky I believe. Am sure there is a better way, but not sure nationalisation is right.