Virgin Media outages and service status in Haverhill, England

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Haverhill, England

The most recent Virgin Media outage reports came from the following cities: Saffron Walden.

City	Problem Type	Report Time
Saffron Walden	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

• 
  Laura Cook (@LauraVCook1980) reported 2 minutes ago from Dalham, England

  Just as well I get decent mobile reception so I can keep contacting @virginmedia every time I have an issue.

• 
  Laura Cook (@LauraVCook1980) reported 6 minutes ago from Dalham, England

  More @virginmedia issues again this evening. I have no broadband. Website says no TV but broadband is ok. Not for me. Honestly I paid for 3 months when I wasn’t in the UK. When I return to the UK, I’ve had more issues than it’s worked! Surely I need some refund now?!

• 
  Ben Thapa (@BenThapa82) reported 13 minutes ago from Saffron Walden, England

  @virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.

• 
  CLAIRE WALMSLEY (@MissClaireW) reported 18 minutes ago from Halstead, England

  @O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2

• 
  Laura Cook (@LauraVCook1980) reported 20 minutes ago from Dalham, England

  @11_konrad @virginmedia Well, I’m in a contract now. Been very good for me until the past few days. Potentially moving home in a few months so I will cancel the contract and change provider then.

• 
  Jenna Walker (@Genevre2) reported 20 minutes ago from Stoke by Clare, England

  @virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.

• 
  Rob Clarke (@RobClarkeType) reported 22 minutes ago from Dalham, England

  @virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.

• 
  Lee Rainbow (@leespursrainbow) reported 28 minutes ago from Dalham, England

  @virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH

• 
  Lord Matthew Crawley (@kendellcrawley) reported 28 minutes ago from Saffron Walden, England

  @virginmedia I don't think I reached out to you. Just annoyed about how you treat loyal customers

• 
  Ben Thapa (@BenThapa82) reported 28 minutes ago from Saffron Walden, England

  @virginmedia None of this answers the question of what happens when your service goes down.

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 34 minutes ago from Newmarket, England

  @virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB

• 
  Ben Thapa (@BenThapa82) reported 40 minutes ago from Saffron Walden, England

  @virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.

• 
  Ian Cutting (@iancutting77) reported 43 minutes ago from Newmarket, England

  @virginmedia Just wanting to be able to talk to someone about the issue I have...!

• 
  Paul Gull (@pgull1975) reported 45 minutes ago from Saffron Walden, England

  @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

• 
  Ian Cutting (@iancutting77) reported 48 minutes ago from Newmarket, England

  @virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it

• 
  Laura Cook (@LauraVCook1980) reported 48 minutes ago from Dalham, England

  I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 50 minutes ago from Newmarket, England

  @virginmedia I have a TV, phone and broadband package that I wish to cancel

• 
  Fred Freeman (@redfred911) reported 52 minutes ago from Newmarket, England

  @virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now

• 
  Ben Thapa (@BenThapa82) reported 56 minutes ago from Saffron Walden, England

  @virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 60 minutes ago from Newmarket, England

  @virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheseColorsDontRun (@truthtellerGB) reported 3 minutes ago

  @OliverGMcManus @virginmedia What’s more insane is that you are using Virgin Media. One of the worst service provider in the UK alongside O2.

• 
  spidella's kitkat🍫 || exams (@kkitkat_exe) reported 4 minutes ago

  @OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker

• 
  Mick.W (@mrwood71) reported 5 minutes ago

  @virginmedia you have the most rudest and aggressive sales personnel that called me after checking your website and thinking of joining. @skytv you have the worst renewal offer after joining 15 years ago when returning from overseas service Any alternatives?

• 
  Simon (@cleggy1966) reported 7 minutes ago

  @virginmedia I already have done and it is hopefully being sorted. All depends on whether the engineer turns up this afternoon or whether you decide to cancel the appointment again

• 
  Sarah Loughran (@SarahDruscilla) reported 8 minutes ago

  @O2 since joining virgin media the coverage in Milton Keynes is terrible. I’m almost always on 1 bar. You’ve gone from being the best signal in the area to probably the worst.

• 
  jane rawlings (@djraw123) reported 9 minutes ago

  @virginmedia The worst service provider ever ! This is the final straw ! You steal people’s money !

• 
  Simon (@cleggy1966) reported 13 minutes ago

  @virginmedia Yes. Because there was still an outage in the area, you cancelled the appointments. My issue was separate to the outage, but apparently you just cancel any appointments when there is an outage, irrespective of whether the issue relates to it or not. Madness.

• 
  RR (@Conquistadur) reported 15 minutes ago

  @OliverGMcManus @virginmedia Just leave them they'll never get the money of you anyhow, and there's no way they can stop you leaving. Just sign up with a new company that will come to your house and install an order with no problems.. you are already disconnected, so there's nothing they can do.

• 
  kaan #freeimamoglu (@laankaan) reported 16 minutes ago

  @virginmedia So should I check your outage page daily to see if I’m getting the service I’m already being overcharged for? It took 30 minutes to talk to someone btw. Also; scaring people to overpriced renewals 6 months in advance is DISGUSTING.

• 
  Andy W (@AndrewW12290183) reported 17 minutes ago

  @virginmedia Well after 30 years that's me left VM. I would advise anyone to check their contracts to make sure you are not getting charged for a package you never signed up for(Like me) Forget complaining and watch out for the trick of you having to apply for a returns package