Virgin Media

Virgin Media Outage Report in Haverhill, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Haverhill, Suffolk, England 04/02/2025 06:45

April 02: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Haverhill, Suffolk, England

The most recent Virgin Media outage reports came from the following cities: Cambridge and Halstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Phone
United KingdomHalstead Internet
United KingdomCambridge E-mail
United KingdomCambridge E-mail
United KingdomCambridge E-mail
United KingdomCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • Paul_1966 Paul White (@Paul_1966) reported from Dalham, England

    @virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia I have a TV, phone and broadband package that I wish to cancel

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from Dalham, England

    @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

  • garyforster1 gary forster (@garyforster1) reported from Newmarket, England

    @virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021

  • alliorton alliorton (@alliorton) reported from Milton, England

    @jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky

  • LadyNajaGirl 🎀・゚✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩・゚🎀 (@LadyNajaGirl) reported from Dalham, England

    @virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.

  • Troff1975 Matt (@Troff1975) reported from Newmarket, England

    @baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.

  • beckycanfield Becky (@beckycanfield) reported from Dalham, England

    @virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks

  • iancutting77 Ian Cutting (@iancutting77) reported from Newmarket, England

    @virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB

  • leespursrainbow Lee Rainbow (@leespursrainbow) reported from Dalham, England

    @virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH

  • Paul_1966 Paul White (@Paul_1966) reported from Dalham, England

    @virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?

  • SmithS4dtpt98nv Nick Smith (@SmithS4dtpt98nv) reported from Sawston, England

    @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

  • VonLaPalma Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱 (@VonLaPalma) reported from Dalham, England

    Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.

  • redfred911 Fred Freeman (@redfred911) reported from Newmarket, England

    @virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • garyforster1 gary forster (@garyforster1) reported from Newmarket, England

    @Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play

  • NikkiTreweek Nikki Treweek (@NikkiTreweek) reported from Dalham, England

    @virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN

  • pgull1975 Paul Gull (@pgull1975) reported from Saffron Walden, England

    @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KenGoodwinITV Ken Goodwin (@KenGoodwinITV) reported

    @virginmedia Yes the fault is listen but there’s never a reason given.

  • myzones tasha (@myzones) reported

    @virginmedia No fix time

  • DebbieDht Debbie Travers (@DebbieDht) reported

    @virgin media, it has now been almost two weeks and still broadband is not fixed in our area . . . can you advise why? very poor customer management .

  • myzones tasha (@myzones) reported

    @virginmedia Tv down internet down

  • KarinaChilton Karina Chilton (@KarinaChilton) reported

    @leonagraham @virginmedia Best one was last week when workmen cut through our UFO cable (not Virgin). Lady on the tech help desk still insisted she needed to check my line speed before proceeding! The cable was in two pieces, she sounded surprised when it came back as zero! 🤔🤨

  • iammisswilliams iammisswilliams (@iammisswilliams) reported

    @virginmedia how many times will you **** up my wifi. I want to leave I’ve had enough.

  • JohnKingscott John Kingscott (@JohnKingscott) reported

    @virginmedia Countdown to fix being pushed back to 1600hrs in 3...2.... (day 3)

  • Nickynockyno Nicola Cheeseman (@Nickynockyno) reported

    @virginmedia I need to speak to a human help! Going round in circles on your website and live chat and phone …

  • iammisswilliams iammisswilliams (@iammisswilliams) reported

    How are people mean to work from home without wifi @virginmedia?! This should be a part of my get out clause cause there’s no way I’m paying £240 to leave when I’m not getting the service I’m paying for.

  • subhie Subhakant (@subhie) reported

    @virginmedia I just called customer support and the engineer is scheduled to come today later . It been going on for more than 1 months now. I am thinking of approaching ofcom. I am quite frustrated.