Virgin Media

Virgin Media Outage Report in Haverhill, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Haverhill, Suffolk, England 09/05/2025 03:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Haverhill, Suffolk, England

The most recent Virgin Media outage reports came from the following cities: Cambridge and Halstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

  • SmithS4dtpt98nv Nick Smith (@SmithS4dtpt98nv) reported from Sawston, England

    @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

  • Paul_1966 Paul White (@Paul_1966) reported from Dalham, England

    @virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia I have a TV, phone and broadband package that I wish to cancel

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • alliorton alliorton (@alliorton) reported from Milton, England

    @jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky

  • garyforster1 gary forster (@garyforster1) reported from Newmarket, England

    @virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021

  • VonLaPalma Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱 (@VonLaPalma) reported from Dalham, England

    Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.

  • Genevre2 Jenna Walker (@Genevre2) reported from Stoke by Clare, England

    @virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from Dalham, England

    @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

  • pgull1975 Paul Gull (@pgull1975) reported from Saffron Walden, England

    @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

  • beckycanfield Becky (@beckycanfield) reported from Dalham, England

    @virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭

  • Paul_1966 Paul White (@Paul_1966) reported from Dalham, England

    @virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?

  • Troff1975 Matt (@Troff1975) reported from Newmarket, England

    @baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.

  • iancutting77 Ian Cutting (@iancutting77) reported from Newmarket, England

    @virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it

  • garyforster1 gary forster (@garyforster1) reported from Newmarket, England

    @Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play

  • jharm91 James (@jharm91) reported from Haverhill, England

    @skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv

  • iancutting77 Ian Cutting (@iancutting77) reported from Newmarket, England

    @virginmedia Just wanting to be able to talk to someone about the issue I have...!

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks

  • redfred911 Fred Freeman (@redfred911) reported from Newmarket, England

    @virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • skina19 Lew (@skina19) reported

    @virginmedia hi, is there a phone outage in SS8 0le. 91 year old has no incoming calls and cannot dial out. Website states no problems, no one on live chat to talk too

  • Probystander1 Probystander (@Probystander1) reported

    Virgin media have phoned me 9 times this month to offer me the same deal I keep declining, at what point can I get rude 🤔

  • MikeLiddle2 Michael Liddle (@MikeLiddle2) reported

    @virginmedia Every device in the house has been switched on and off, router had factory reset. No connection to router via any Ethernet cable on any of the ports. Thankfully got through to U.K. based staff member who has resolved issue with engineer visit this week.

  • princesskezza79 Kerry Diaper (@princesskezza79) reported

    @virginmedia how many times do you need to be told that I want to cancel my service?? I just told one guy 4 times and yet he still hasn’t cancelled it just kept transferring me ??? 🤬

  • wena9362 edde (@wena9362) reported

    @virginmedia Just about a complaint, and when I’m gonna have my call back.

  • MikeLiddle2 Michael Liddle (@MikeLiddle2) reported

    @virginmedia 3. absolutely useless customer service. I hate been lied to. I am cancelling contract and going with someone else.

  • NoSleepNeeded Monica Meira Vaughan (@NoSleepNeeded) reported

    @virginmedia But when I call I only get a message saying "we know there's an issue and were looking into it", and there's no option to talk to anyone.

  • paula_hall Paula Hall (@paula_hall) reported

    @virginmedia Thanks - I just get an error on that link - Bad request apparently! I will call but would have liked to see clear options online as you do for new customers - thanks

  • mrverrall Mr Verrall (@mrverrall) reported

    @virginmedia A way for an existing customer to get a steam box without having to deal with eternally "unexpectedly large call volumes" on the phone?

  • RhysNathan rhys (@RhysNathan) reported

    @virginmedia get put through to Customer Relations and they never actually pick up/respond.