Virgin Media outages and service status in Newmarket, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newmarket, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newmarket, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Virgin Media Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱 (@VonLaPalma) reported from Dalham, EnglandWhere is our Internet, @virginmedia? AL2XXX Your status page is not working either.
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James (@jharm91) reported from Haverhill, England@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Fred Freeman (@redfred911) reported from Newmarket, England@virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now
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Chloe Hipwood (@clowee) reported from Haverhill, EnglandFancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Paul White (@Paul_1966) reported from Dalham, England@virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?
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pauline anne jackson (@paulineannejack) reported from Ely, EnglandHad a big argument with @virginmedia today. On why there is no set channel for @GBNEWS. Feeling concerned they are clamping down on free speach. I have to go on line for it. 😬
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alliorton (@alliorton) reported from Milton, England@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Paul White (@Paul_1966) reported from Dalham, England@virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.
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Ian Cutting (@iancutting77) reported from Newmarket, England@virginmedia Just wanting to be able to talk to someone about the issue I have...!
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Laura Cook (@LauraVCook1980) reported from Dalham, England@virginmedia do me a favour, just send me a new router please! Sick of intermittent broadband. Takes too long to get through to tech adviser so it’s back working by the time I speak to someone so they detect no issues!
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bradley (@bradley_Avery18) reported from Dalham, England@virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?
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Rhiannon Lewis (@RLewisTeacher) reported from Hinxton, England@samcharters @virginmedia Their as bad as BT clearly!!!!
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Matthew Crawley (@kendellcrawley) reported from Duxford, England@virginmedia And because you don't service my new address, you will charge me an exorbitant cancellation fee.
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Katy Edgecombe (@Edgey_katy) reported from Sawston, England@virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!
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Laura Cook (@LauraVCook1980) reported from Dalham, England@11_konrad @virginmedia Well, I’m in a contract now. Been very good for me until the past few days. Potentially moving home in a few months so I will cancel the contract and change provider then.
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Nigel Craft (@CraftyNigel) reported from Ely, EnglandVery disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous
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Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
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Rob Clarke (@RobClarkeType) reported from Dalham, England@virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.
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Nigel Craft (@CraftyNigel) reported from Ely, England@AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Devine (@AndyDevineCOYS) reportedTeam on the 17th March and have had no response. We are desperate now please @virginmedia get somebody who can help fix this urgently
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Stephen (@Stephen1494712) reported@O2 Unfortunately despite having it dealt with twice, the app is showing the balance being brought forward from the previous month yet to see my own bill properly I have to use your ridiculous VirginMedia login instead of being able to simply use the app as normal. This is waste.
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PRIVATE (@senoreta) reported@virginmedia what the hell is going on??!! Your broadband service and TV has been a shambles since Wednesday last week??!! No internet alll day today!!! Anyone know anything more than what they tell me?? (They say…‘it’s an outage’) 🙄🙄🙄 Well that’s obvious!!
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Kathryn Bridgford (@MrsBridgford) reported@virginmedia what's your average call answering time? Two separate days, had to hang up after an hour. Please help!
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Ollie Hill (@OlHill1) reportedAnyone in or near L4 having problems with virgin media WiFi ?
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IrishMan🇮🇪 (@Irelandsfight) reportedVirgin media just threw Fianna Fail under the bus. Micheál Martin is a world class fool 🏆 but Harris and McEntee got a free pass.
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👾 (@Omersaeela) reportedHey @virginmedia Its been 2 days my account is locked and not getting any response from support after calling them for hours how can i cancel my services and get new wifi ?
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Adam Kieran Fellows (@fellowska) reported@virginmedia and just as I bloody expected, phone gets put down. Absolutely a ******* joke. Been waiting for you to get back to me since Thursday on WhatsApp, your bot can’t put me through to an agent either. Disgraceful customer service
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Jim Harrigan (@Bloodrave1984) reported@virginmedia Still happening BB8 area code, signal drops and reconnects, I will deal with it publicly. I cannot watch shows on streaming, I can just about get a daily done if it cooperate long enough. This is not good enough service, you customer support is no help either.
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🕹️ EᑎGᗩGEᔕᗷᖇᗩIᑎ 🎮 (@EngagesBrain) reported@virginmedia @Dominiho7 What happens to customers who are unable to visit a Yodel location that is 30 minutes away by car - a disabled customer for example.