Virgin Media outages and service status in Newmarket, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newmarket, England

The most recent Virgin Media outage reports came from the following cities: Mildenhall.

Community Discussion

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Virgin Media Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  Lee Rainbow (@leespursrainbow) reported 11 seconds ago from Dalham, England

  @virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH

• 
  Angela Duncan ⭐️⭐️ (@ange_duncan) reported 3 minutes ago from Dalham, England

  @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

• 
  Laura Cook (@LauraVCook1980) reported 5 minutes ago from Dalham, England

  And broadband gone down again this afternoon @virginmedia. Will these intermittent outages be sorted after BH weekend? Not always looking at my phone so no idea of it’s been on and off all day. I imagine yes. Why is @BBCNews only reporting the Vodafone broadband issues?

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 8 minutes ago from Newmarket, England

  @virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB

• 
  Matt (@Troff1975) reported 8 minutes ago from Newmarket, England

  @baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.

• 
  Dan ☯︎🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DanLewis1999) reported 14 minutes ago from Dalham, England

  Fix your ******* wifi @virginmedia

• 
  Nigel Craft (@CraftyNigel) reported 14 minutes ago from Ely, England

  Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous

• 
  Laura Cook (@LauraVCook1980) reported 16 minutes ago from Dalham, England

  @11_konrad @virginmedia Well, I’m in a contract now. Been very good for me until the past few days. Potentially moving home in a few months so I will cancel the contract and change provider then.

• 
  Laura Cook (@LauraVCook1980) reported 17 minutes ago from Dalham, England

  I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!

• 
  Matthew Crawley (@kendellcrawley) reported 18 minutes ago from Duxford, England

  @virginmedia And because you don't service my new address, you will charge me an exorbitant cancellation fee.

• 
  Katy Edgecombe (@Edgey_katy) reported 20 minutes ago from Sawston, England

  @virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!

• 
  Nigel Craft (@CraftyNigel) reported 23 minutes ago from Ely, England

  @AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it

• 
  Nigel Craft (@CraftyNigel) reported 24 minutes ago from Ely, England

  @virginmedia Thanks I did finally mange to get hold of someone and an engineer coming Saturday , wasn’t too pleased with the lady saying if any of your equipment was damaged we would be fined , that’s a horrible thing to say

• 
  Katy Edgecombe (@Edgey_katy) reported 29 minutes ago from Sawston, England

  @virginmedia why is it so hard to make a complaint and get compensation from your company!! No phone line for years, poor tv service for months, and terrible customer service...I’m still waiting for my call back!! I refuse to ring and be on hold for hours AGAIN!!

• 
  Ian Cutting (@iancutting77) reported 36 minutes ago from Newmarket, England

  @virginmedia Just wanting to be able to talk to someone about the issue I have...!

• 
  alliorton (@alliorton) reported 46 minutes ago from Milton, England

  @martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔

• 
  Paul White (@Paul_1966) reported 47 minutes ago from Dalham, England

  @virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.

• 
  Rhiannon Lewis (@RLewisTeacher) reported 53 minutes ago from Hinxton, England

  @samcharters @virginmedia Their as bad as BT clearly!!!!

• 
  Nigel Craft (@CraftyNigel) reported 54 minutes ago from Ely, England

  @virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any

• 
  gary forster (@garyforster1) reported 55 minutes ago from Newmarket, England

  @Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sadie~Jane (@sadiejane29) reported 5 minutes ago

  @virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting 🤔 Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really 😑

• 
  JacquieB 💚🤍💜 (@callderone) reported 8 minutes ago

  @virginmedia why can’t you cancel or reduce your package online? @Ofcom is it legal to try and delay any attempt to cancel your TV package by failing to respond to requests on messaging apps or keeping you holding on a call for hours?

• 
  🇬🇧🇨🇳🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Inforder) reported 8 minutes ago

  @OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.

• 
  Keystonecop (@1030pa) reported 10 minutes ago

  @melon_h @virginmedia Going by the number of issues involving Virgin Media , they may need to realise they have a problem

• 
  Tom Penfold (@tommyplop) reported 15 minutes ago

  Awful service from @virgin media again

• 
  O2 (@O2) reported 15 minutes ago

  @arcanelove Hi it's us from Virgin Media O2. Sorry to hear your having this issue, if you like we could discuss this further over a private chat, so we can get more information. Have you tried these number 👉 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone.

• 
  Tom Pickering (@TomPickering) reported 15 minutes ago

  It's crazy that 10 years on, @virginmedia are still throttelling people's internet for no reason. Or, I guess this time it's because we're leaving them so they've said a nice **** you to us :)

• 
  TB (@Peerabeee) reported 18 minutes ago

  @virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) and internet is still broken. you demand an illegal cancellation fee? I have raised a formal complaint: C-010626172 (Yeliz Guven Bilgin). Sort this out under Ofcom rules.

• 
  Adam Tracey (@adamtracey8) reported 19 minutes ago

  @virginmedia @scoobiesue82 Tried everything you have recommended @virginmedia and still have the issue. It is only with Big Bang Theory on TLC channel 128. Can we get an update on this

• 
  dEBT shredder (@andybearz) reported 21 minutes ago

  @virginmedia Ok but I’ve watched it all on firestick so might help others but not me 👍🏻