Virgin Media Outage Report in Burwell, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Burwell, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
||
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burwell, England
Latest outage, problems and issue reports in Burwell and nearby locations:
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
And broadband gone down again this afternoon @virginmedia. Will these intermittent outages be sorted after BH weekend? Not always looking at my phone so no idea of it’s been on and off all day. I imagine yes. Why is @BBCNews only reporting the Vodafone broadband issues?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia @camcanary Broadband Internet just disappeared in CB24 5UR. Service status says no issues. Any ideas?
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
More @virginmedia issues again this evening. I have no broadband. Website says no TV but broadband is ok. Not for me. Honestly I paid for 3 months when I wasn’t in the UK. When I return to the UK, I’ve had more issues than it’s worked! Surely I need some refund now?!
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Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱
(@VonLaPalma) reported
from
Dalham, England
Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.
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🎀･ﾟ✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀
(@LadyNajaGirl) reported
from
Dalham, England
@virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.
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Becky
(@beckycanfield) reported
from
Dalham, England
@virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭
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Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!
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Rob Clarke
(@RobClarkeType) reported
from
Dalham, England
@virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@virginmedia My internet is down. Rebooting the router hasn’t worked.
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Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.
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Lee Rainbow
(@leespursrainbow) reported
from
Dalham, England
@virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH
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bradley
(@bradley_Avery18) reported
from
Dalham, England
@virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?
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Nikki Treweek
(@NikkiTreweek) reported
from
Dalham, England
@virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN
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Rifat Erdem Sahin
(@rifaterdemsahin) reported
from
Cambridgeshire, England
@virginmedia how do i down grade the internet at home ?
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
from
Dalham, England
@virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia
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Kelvin Fagan
(@kelvin_fagan) reported
from
Cambridgeshire, England
@virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia Thanks I did finally mange to get hold of someone and an engineer coming Saturday , wasn’t too pleased with the lady saying if any of your equipment was damaged we would be fined , that’s a horrible thing to say
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Dan ☯︎🏴
(@DanLewis1999) reported
from
Dalham, England
Fix your ******* wifi @virginmedia
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Kelvin Fagan
(@kelvin_fagan) reported
from
Cambridgeshire, England
@virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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carla fisher
(@carfrankfletch) reported
@virginmedia Please can someone rectify this problem I need to work.
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Francesca Gaffney
(@FrancescaGaffn3) reported
@virginmedia my internet connection is still not working properly. I’m fed up of phoning you and being advised to do various things that don’t work. I’m paying for this ‘service’ and I have had a problem for nearly 5 months!!
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Michelle Nichols
(@Mrsmonk2604) reported
@virginmedia They’ve booked an engineer but transferred me to technical help and now I’ve been disconnected
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john currie
(@mimipele) reported
@virginmedia This says the same as 150 “ we are sorry that you are having issues in ——- “ etc
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Nick
(@Nickel_uk) reported
@virginmedia I cancelled my service in mid-end November, customer service told me to cancel DD, you disconnected it a day later. Now a bill had come in for £49 ?? Took customer service 15mins to look into and then 15 mins with retention, neither able to explain properly.
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Phoenix_Feather01
(@TashaDadral) reported
@virginmedia Since it went down the WiFi doesn't work. It's no longer protected by a password as it should be. My dad called virgin they said there was an issue in the area. That was 3 weeks ago surely something else is wrong here.
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Edward Rekkers
(@EdwardRekkers) reported
Hey @virginmedia, what kind of cult do you run? I’ve been trying to leave your service since October, spent hours on the phone, but you keep charging me and after lodging a complaint offer me a ‘package change’. How about closing my account and a refund for the past three months?
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Ross GS
(@RossGS1892) reported
@virginmedia Yes I’ve tried everything and been on with your customer service many times. There’s never a fix
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Shimmy Morris
(@Shimmy_morris) reported
@virginmedia even though houses all around have virgin... it makes absolutely no sense and I've been given no reason why you keep missing dates. no one seems to care, and honestly, it's the shittest customer service I've ever experienced and you haven't even got me as a customer yet!!!
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Nick
(@Nickel_uk) reported
@virginmedia Your operator told me to cancel my direct debit and no more payments unless I didn't return the router (which I did)