Virgin Media outages and service status in Burwell, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Burwell, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 27, 8:41 PM GMT+1.
- Internet (75%)
- Total Blackout (13%)
- Wi-fi (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burwell, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 6 days ago |
|
Cambridge
|
Internet | 7 days ago |
|
Cambridge
|
Internet | 8 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Burwell, England
Latest outage, problems and issue reports in Burwell and nearby locations:
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Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England@Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.
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Martin Jones (@MHartleyJones) reported from Cambridgeshire, England@virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.
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Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England@pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either
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Andrew “2 m away” Harmsworth (@harmsy) reported from Oakington and Westwick, EnglandVirgin Media. Two words synonymous with Customer Disservice.
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Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Laura Cook (@LauraVCook1980) reported from Dalham, England@11_konrad @virginmedia Well, I’m in a contract now. Been very good for me until the past few days. Potentially moving home in a few months so I will cancel the contract and change provider then.
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Nigel Leaney (@nleaney) reported from Willingham, England@JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.
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Bertie Bird draws (@Techno_boy_Gili) reported from Cambridgeshire, England@virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???
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pauline anne jackson (@paulineannejack) reported from Ely, EnglandHad a big argument with @virginmedia today. On why there is no set channel for @GBNEWS. Feeling concerned they are clamping down on free speach. I have to go on line for it. 😬
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Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England@virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!
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Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England@virginmedia Internet down since yesterday. Ring: automated message says it’s an area problem. Then told it’s fixed. It stops again-they deny any problem now and suggest it cd be router but insist we wait 48 hours to see. Dau is hosp Dr. working from home! 48 hours no NHS access?
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Alan (@TheAlanSmith) reported from Cambridgeshire, EnglandI can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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🍊Simon Gibson🍊 (@1966SJG) reported from Burwell, England@virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.
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Dani Oliver 🏳️🌈🇪🇸🇬🇧🇯🇵 (@danoliverm) reported from Cambridgeshire, England@emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!
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Nikki Treweek (@NikkiTreweek) reported from Dalham, England@virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN
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Andrew J. Brown (Making Footprints Not Blueprints) (@caute) reported from Cambridgeshire, England@virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.
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Andrew J. Brown (Making Footprints Not Blueprints) (@caute) reported from Cambridgeshire, England.@virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun (@shauny67) reported@QxPain_ @virginmedia Turn off router, turn off all devices connected via WiFi turn on router & bring up each device at a time & check WiFi & distance then will find which device is causing the issue. A router only has a certain distance will need a pod if drops out due to distance
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Lord Ryan Mehrabany-Burnett (@Ryanishistory) reported@virginmedia we are due to have an engineer come out on Monday to look at the new box and remote which you said we had to have and doesn’t work. We have received a text message that if someone over 18 isn’t in, you will fine us £25. Great customer service.
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🏍️ TThe Smelly Hippie ✌️ (@HippieSmel48310) reported@virginmedia @bexholloway Your broadband is ******* garbage, 5th outage this week, absolute trash.
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Hells Bells (@boomhellsbells) reported@virginmedia experiencing outage of broadband since yesterday afternoon, it stated fix by 4.07am then moved to 4.07pm today! Working from home with no internet means now on my on second day of not being able to work 😖 you must know what is wrong!! Not just “there’s an issue”
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KASHKA George JOE😎🦋🏴 🇵🇱 🇬🇧 😇🕊 (@Domi18Katz21) reported@ianvogler @virginmedia 💯 🎯 or CLONED but SUSPECT SPAM with Virgin media 🤔 😳 customer numbers & info NOT SECURE & very SLACK DATA breach 😠
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Dave Wright (@DavidPaintdw) reported@virginmedia haven’t you just been fined for making it hard to cancel. It’s nearly impossible day 2 still no reply
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Mr. Cold (@Javier_Cold_) reported@Ofcom @virginmedia sucks. 2 hours going in circles to cancel my package. They get away with it by exhausting you, going around and around, stalling the conversation until you say yes.
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Louie Ells (@louie_elliott22) reported@tizyfv @virginmedia They ain’t bad for me they just give me 150 ping on NaC and 130 on Middle East
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Vicky (@CityVicks) reported@virginmedia Hi @virginmedia it’s happened again, all devices wiped out. Wtf is going on
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MrBazza 🎬 (@MrBazza) reported@virginmedia I logged a complaint a few weeks ago regarding mis-sold broadband rate. I rejected your initial offer in writing, then spent over 1 hour on hold only to be promised a callback in 20 minutes that never happened. Please check my complaint.