Virgin Media Outage Report in Burwell, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Burwell, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Phone | |
| Cambridge |
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| Cambridge |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burwell, England
Latest outage, problems and issue reports in Burwell and nearby locations:
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia No problem! Hub 3. Speed just not as hoped. It's some sort of street-to-house issue, acknowledged by a technician on a previous visit. Separate (Google) WiFi is rock solid.
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
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perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia I realise Twitter is not the best place to have this conversation but your online agent couldn't organise any help ("the system won't let me") unless I found someone with a different laptop, so it seems worth a shot.
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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✮PauScorpi✮
(@pauscorpi) reported
@mrtonylee @virginmedia service flakes out at the worst of times, you have my sympathy and crossed fingers
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Kevin
(@inmonopinion) reported
@virginmedia I have no idea how to deal with your company anymore. I fear you’ve totally lost sight of the art of customer service. My account number was 833281403. You seem unable to do anything you say you will. I’d advise others to avoid you!! #virginmedia #broadband #TV
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Phil Taylor
(@taylopj) reported
@virginmedia Are there internet problems in TW1 today? We have no connectivity. #virginmedia
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Mezzy
(@MezzyMart) reported
@virginmedia I have rebooted many times. We're paying for this service and the fact it's disconnecting every few minutes is not helpful. How do I make a claim on the payment I made for this service and raise a complaint?
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Mike Garner
(@smickyboy) reported
@virginmedia Have done thanks. Yes it says there is an issue. At the time the app said all was OK but it has caught up now.
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Mezzy
(@MezzyMart) reported
@virginmedia I had problems on Friday whilst working. I was told it would be fixed by 10am on Sunday when I called on Saturday morning. I was told 10am on Monday morning when I called on Sunday and today, I've been told 10am. It's the same message every day. This is totally unacceptable.
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Ross 🏳️🌈
(@randomlyrossy) reported
Absolutely shocking customer service from @virginmedia. Once again I've had to chase them after I logged a complaint and the best they can offer is £5 credit? Woof.
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karen
(@karenpenf) reported
@dianej1980 @virginmedia There absolutely awful
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Matt McCorry
(@MattMcCorry2671) reported
@virginmedia Really... tell that to my son who has just started a new job & needs to complete training modules and is behind on them !!! Shall I just move or stop your payments depending on your service ??
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tony
(@brooklands911) reported
@virginmedia Done that 3 times ,on each occasion no one contacted me , and after 4 weeks complaint is closed ,that's after they have sent me a email saying they did try to ring ,as which they have not ,as you will be adware as am not the only person on here saying this