Virgin Media Outage Report in Burwell, Cambridgeshire, England

Problems in the last 24 hours in Burwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Burwell, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, and Burwell.

City	Problem Type	Report Time
Cambridge	Wi-fi	8 days ago
Cambridge	Internet	15 days ago
Cambridge	Internet	16 days ago
Burwell	E-mail	20 days ago
Cambridge	Total Blackout	28 days ago
Cambridge	TV	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 3 minutes ago from Ely, England

  @AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it

• 
  Kelvin Fagan (@kelvin_fagan) reported 5 minutes ago from Cambridgeshire, England

  @virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.

• 
  Rifat Erdem Sahin (@rifaterdemsahin) reported 7 minutes ago from Cambridgeshire, England

  @virginmedia how do i down grade the internet at home ?

• 
  Nigel Craft (@CraftyNigel) reported 8 minutes ago from Ely, England

  @virginmedia Thanks I did finally mange to get hold of someone and an engineer coming Saturday , wasn’t too pleased with the lady saying if any of your equipment was damaged we would be fined , that’s a horrible thing to say

• 
  Sarah Harbour (@LwtEmmaBird) reported 9 minutes ago from Cambridgeshire, England

  @virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.

• 
  Kelvin Fagan (@kelvin_fagan) reported 10 minutes ago from Cambridgeshire, England

  @virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 10 minutes ago from Newmarket, England

  @virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 11 minutes ago from Newmarket, England

  @virginmedia I have a TV, phone and broadband package that I wish to cancel

• 
  Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱 (@VonLaPalma) reported 15 minutes ago from Dalham, England

  Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.

• 
  Nigel Leaney (@nleaney) reported 15 minutes ago from Willingham, England

  @virginmedia @camcanary Broadband Internet just disappeared in CB24 5UR. Service status says no issues. Any ideas?

• 
  Becky (@beckycanfield) reported 15 minutes ago from Dalham, England

  @virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭

• 
  Jenacious_D (the D is a Tribute) (@Jenacious_D) reported 19 minutes ago from Cambridgeshire, England

  @virginmedia My internet is down. Rebooting the router hasn’t worked.

• 
  Angela Duncan ⭐️⭐️ (@ange_duncan) reported 31 minutes ago from Dalham, England

  @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

• 
  Nick Smith (@SmithS4dtpt98nv) reported 36 minutes ago from Sawston, England

  @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

• 
  Jenacious_D (the D is a Tribute) (@Jenacious_D) reported 38 minutes ago from Cambridgeshire, England

  @dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.

• 
  Paul White (@Paul_1966) reported 42 minutes ago from Dalham, England

  @virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.

• 
  Priyadarshini Bhattacharjee (@Speak2Doctor) reported 44 minutes ago from Cambridgeshire, England

  @virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.

• 
  Nikki Treweek (@NikkiTreweek) reported 50 minutes ago from Dalham, England

  @virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN

• 
  Deirdre Creevey-Murphy (@scaryscorpio) reported 50 minutes ago from Cambridgeshire, England

  @virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!

• 
  Paul White (@Paul_1966) reported 55 minutes ago from Dalham, England

  @virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zain (@Zain8987) reported 6 minutes ago

  @virginmedia What is that? There is no sign up page on tfl. What Wi-Fi am I meant to use when at the underground? O2? What login do I use? This transition has been badly communicated to customers

• 
  Ricardo (@ricardo15094501) reported 9 minutes ago

  @AlyannaMcKenna @virginmedia @HISTORYUK Not being funny, but your broadband isn't exactly offline, if it's only your Ethernet which doesn't work. Have you verified it works on another network through the NIC?

• 
  Dave Farrell (@farrelld90) reported 11 minutes ago

  Dear @virginmedia , please can you advise when service will resume to normal in TW12. Been 5 weeks of daily outages now!!

• 
  Hayley (@Hayles30) reported 14 minutes ago

  @virginmedia Internet is down again and has been on and off all day. When are these issues going to be resolved? Are we going to be compensated?

• 
  Brendan Casey (@Brendan30378238) reported 15 minutes ago

  @virginmedia M34 area Manchester the connection has dropped 3 times in the last hour. How long will this last? It's terrible.

• 
  DMS (@Dsprules1) reported 16 minutes ago

  @virginmedia internets continuously down at the moment, you should be paying us at this rate

• 
  ÉimíQuinn💙🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@quinn_rori) reported 18 minutes ago

  @virginmedia By the way, the amount of “let me transfer you to this team or that team” is out of control. In circles for nearly 6 hours over a span of three days. It’s bad.

• 
  Jodie Bird (@JodieBi36663615) reported 20 minutes ago

  @virginmedia No service since 8am

• 
  Roxanne (@roxie_ndls) reported 21 minutes ago

  @virginmedia hi, no internet since Monday morning. This is not due to the outage. Ive tried everything. Im expected to wait 3- 5 business days before i can get help. Can u pls get an engineer sent out. I also expect a refund on the days we have been without wifi, hope u can sort

• 
  Cynthia Toyer (@torbo321) reported 26 minutes ago

  @virginmedia intermittent broadband again this evening. Signal has dropped out 3 times in the last hour. Please get this sorted out.