Virgin Media

Virgin Media Outage Report in Burwell, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Burwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Burwell, Cambridgeshire, England 01/30/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burwell, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge E-mail
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from Dalham, England

    @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

  • NikkiTreweek Nikki Treweek (@NikkiTreweek) reported from Dalham, England

    @virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN

  • LauraVCook1980 Laura Cook (@LauraVCook1980) reported from Dalham, England

    I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia @camcanary Broadband Internet just disappeared in CB24 5UR. Service status says no issues. Any ideas?

  • VonLaPalma Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱 (@VonLaPalma) reported from Dalham, England

    Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.

  • beckycanfield Becky (@beckycanfield) reported from Dalham, England

    @virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭

  • DanLewis1999 Dan ☯︎🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DanLewis1999) reported from Dalham, England

    Fix your ******* wifi @virginmedia

  • bradley_Avery18 bradley (@bradley_Avery18) reported from Dalham, England

    @virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?

  • Paul_1966 Paul White (@Paul_1966) reported from Dalham, England

    @virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.

  • kelvin_fagan Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!

  • kelvin_fagan Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.

  • LadyNajaGirl 🎀・゚✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩・゚🎀 (@LadyNajaGirl) reported from Dalham, England

    @virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @virginmedia My internet is down. Rebooting the router hasn’t worked.

  • RobClarkeType Rob Clarke (@RobClarkeType) reported from Dalham, England

    @virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.

  • Speak2Doctor Priyadarshini Bhattacharjee (@Speak2Doctor) reported from Cambridgeshire, England

    @virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia Thanks I did finally mange to get hold of someone and an engineer coming Saturday , wasn’t too pleased with the lady saying if any of your equipment was damaged we would be fined , that’s a horrible thing to say

  • leespursrainbow Lee Rainbow (@leespursrainbow) reported from Dalham, England

    @virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH

  • rifaterdemsahin Rifat Erdem Sahin (@rifaterdemsahin) reported from Cambridgeshire, England

    @virginmedia how do i down grade the internet at home ?

  • Paul_1966 Paul White (@Paul_1966) reported from Dalham, England

    @virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • toonandout The Scoreboard (@toonandout) reported

    @virginmedia Still no response from your experts on your help forum despite them answering others. I was told it would be fixed yesterday by 17:15. 5 days with no service now.

  • LeeJ79 Lee J (@LeeJ79) reported

    @virginmedia I tried two numbers, 0330 660 1141 did not work (hung up immediately) I also tried 0330 660 1028 which pit me on hold and was never answered. I sent an email to wifi customer services, still unanswered.

  • LawAspi TheAspiLawStudent #NoReturns (@LawAspi) reported

    @virginmedia Waited 1hr the other day on the phone line, The forum doesn't provide anything useful. Do you have an email address I can discuss disconnection with? Its apparent virginmedia doesn't do customer service and doesn't provide what it says it will.

  • RossWalker1998 Ross Walker (@RossWalker1998) reported

    @virginmedia Has there been any progress or update on this issue? Been dealing with constant disruption since Wednesday night

  • darthben98 Ben Marriott (@darthben98) reported

    @virginmedia Do you have any ETA for a fix? Will there be any compensation for affected users, since we're not getting a service we're paying for?

  • THEDADDYFAULK ste faulkner (@THEDADDYFAULK) reported

    @virginmedia what the hell is going on.. paying for something that doesn’t work !! Not happy with this service 👎🏻👎🏻👎🏻👎🏻

  • AntonioScala80 Antonio (@AntonioScala80) reported

    @virginmedia My broadband has not been working for over a month now. I was ready to switch to a new operator and you convinced me to stay, only to experience more issues. 3 technician appointments later the situation has gone worse.

  • darthben98 Ben Marriott (@darthben98) reported

    @virginmedia In that case, what is your customer service phone number? We will be logging a complaint with you later as that is completely unacceptable. Your service has been nothing short of hopeless since we joined a year ago but this takes the cake.

  • Bassman_93 Bassman93 ⭐⭐ (@Bassman_93) reported

    @barkway_ken @neal_army @virginmedia Yup, piracy is a competitor whether they like it or now so you have to deliver a service that can compete. Football specifically I can defo see ending up on streaming direct to consumer. I think it's Boehly's plan (and that's why Sky take such exception).

  • Kezpiper Kezpiper (@Kezpiper) reported

    @virginmedia After googling it seems this reduces the signal, when we are already having massive problems with our Wi-Fi why would this be added? Why would he be so secretive about it?