Virgin Media outages and service status in Burwell, England

Problems in the last 24 hours in Burwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burwell, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, and Burwell.

City	Problem Type	Report Time
Cambridge	Internet	3 days ago
Cambridge	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

• 
  Dan Jackson (@danj2k) reported 7 seconds ago from Cambridgeshire, England

  @virginmedia How ironic that you're advertising your broadband on the day that it's down for planned maintenance

• 
  Alan (@TheAlanSmith) reported 46 seconds ago from Cambridgeshire, England

  I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia

• 
  Angela Duncan ⭐️⭐️ (@ange_duncan) reported 2 minutes ago from Dalham, England

  @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

• 
  Dan Jackson (@danj2k) reported 5 minutes ago from Cambridgeshire, England

  Wtf @virginmedia don't reboot my router while I'm in the middle of a game

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 8 minutes ago from Newmarket, England

  @virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks

• 
  Nigel Craft (@CraftyNigel) reported 9 minutes ago from Ely, England

  @virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any

• 
  Nigel Craft (@CraftyNigel) reported 12 minutes ago from Ely, England

  Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous

• 
  Nigel Leaney (@nleaney) reported 17 minutes ago from Willingham, England

  @virginmedia Showing on the status page now (along with Cable TV outage)

• 
  Priyadarshini Bhattacharjee (@Speak2Doctor) reported 17 minutes ago from Cambridgeshire, England

  @virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.

• 
  Chris Rand (@ChrisRandWrites) reported 20 minutes ago from Cambridgeshire, England

  After all these years, @virginmedia still manage to provide the single worst support or customer service system I've ever experienced. They continue to find more and more innovative ways of preventing you talking to anyone, either by phone or chat. How *do* people get through?

• 
  Tom Bowran (@tombowran) reported 29 minutes ago from Willingham, England

  @virginmedia I’ve been through your rubbish instant chat, i’ve been connected by your phone lines back to a phone tech, but I want to speak to a manager in the UK about the diabolical service I’m having both with your products and service

• 
  Nigel Leaney (@nleaney) reported 30 minutes ago from Willingham, England

  @JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.

• 
  Esther Robertson (@Rosie_flute) reported 31 minutes ago from Cambridgeshire, England

  @virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that

• 
  Elizabeth Speller (@lizziespeller) reported 33 minutes ago from Cambridgeshire, England

  @virginmedia Internet down since yesterday. Ring: automated message says it’s an area problem. Then told it’s fixed. It stops again-they deny any problem now and suggest it cd be router but insist we wait 48 hours to see. Dau is hosp Dr. working from home! 48 hours no NHS access?

• 
  Nigel Craft (@CraftyNigel) reported 33 minutes ago from Ely, England

  @virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now

• 
  Nigel Craft (@CraftyNigel) reported 35 minutes ago from Ely, England

  @Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere

• 
  Tom Bowran (@tombowran) reported 47 minutes ago from Willingham, England

  ironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours

• 
  Stephen Edwards (@SJE1981) reported 51 minutes ago from Cambridgeshire, England

  @virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now

• 
  Laura Cook (@LauraVCook1980) reported 53 minutes ago from Dalham, England

  @11_konrad @virginmedia Well, I’m in a contract now. Been very good for me until the past few days. Potentially moving home in a few months so I will cancel the contract and change provider then.

• 
  CHRISTOPHER HORTON (@HORTONSpurs1975) reported 58 minutes ago from Cambridgeshire, England

  @virginmedia your service is a shambles can't speak to anyone.. can't pay my bill...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported 3 minutes ago

  @ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.

• 
  AdamB® (@OfficialAdamB) reported 5 minutes ago

  @mobily_uk @virginmedia You get a better deal when u 1st joined then after your in there trap u get shafted, price rise, price rise until u ring them then it drops. Then rinse and repeat. Same ****.

• 
  entrustTMF (@entrustTMF) reported 7 minutes ago

  @virginmedia Hello. Broadband/internet has been down for a while this morning(three separate devices not working since mid morning). Is there a general outage or is this likely to be a local, to me, issue? In Scotland Thanks for any assistance you can give

• 
  Martinayres65@outloo (@Martinayres65o1) reported 9 minutes ago

  @virginmedia This is the complaint no: : C-180426636, which I already provided to your handler along with my email and account number. You already have this information but haven’t acted on it

• 
  Keith Gill (@KeithGill28) reported 12 minutes ago

  @virginmedia @keithapearson It’s not just Keith’s that feel this way it’s the whole country your customer service is up there with Starmer’s job vetting.

• 
  Kevin Nash (@KevinDNash) reported 13 minutes ago

  @virginmedia @keithapearson Virgin media should not be able to trade in UK, horrid company, I don't miss speaking to India, South Africa to name but two.

• 
  Graham Booth (@laserblue) reported 16 minutes ago

  @virginmedia Hi, it seems my set top box is on the blink and my chances of watching my beloved Man City maybe at risk. I could switch to Nowtv, but that will cost me £15 for a 24hr pass. I've used the tips as featured in the trouble shooting guide. No luck. Can you help? Thanks

• 
  Andrew palmer (@palmer606) reported 20 minutes ago

  @virginmedia ur service is poor and as for ur customer services/ help is even worse, tried for 3 nights to call = no answer and online help is rubbish as soon as up for renewal I’ll be off to @skytv

• 
  BigF (@Bigg_F_) reported 21 minutes ago

  @virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.

• 
  KP (@Sep8001) reported 24 minutes ago

  @virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you