Virgin Media outages and service status in Burwell, England

Problems in the last 24 hours in Burwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burwell, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, and Ely.

City	Problem Type	Report Time
Cambridge	Internet	9 hours ago
Cambridge	TV	9 hours ago
Cambridge	Internet	3 days ago
Cambridge	Total Blackout	4 days ago
Cambridge	Internet	6 days ago
Ely	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

• 
  Nigel Leaney (@nleaney) reported 3 minutes ago from Willingham, England

  @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

• 
  Andrew J. Brown (Making Footprints Not Blueprints) (@caute) reported 8 minutes ago from Cambridgeshire, England

  @virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.

• 
  Nigel Leaney (@nleaney) reported 8 minutes ago from Willingham, England

  @virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help

• 
  Jenacious_D (the D is a Tribute) (@Jenacious_D) reported 11 minutes ago from Cambridgeshire, England

  @virginmedia My internet is down. Rebooting the router hasn’t worked.

• 
  Laura Cook (@LauraVCook1980) reported 19 minutes ago from Dalham, England

  Just as well I get decent mobile reception so I can keep contacting @virginmedia every time I have an issue.

• 
  perscableu (@perscableu) reported 22 minutes ago from Cambridgeshire, England

  @virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.

• 
  Follow @BoSConference it is better than me. (@MarkLittlewood) reported 32 minutes ago from Cambridgeshire, England

  @virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.

• 
  Dani Oliver 🏳️‍🌈🇪🇸🇬🇧🇯🇵 (@danoliverm) reported 35 minutes ago from Cambridgeshire, England

  @emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!

• 
  Scott Westron (@ScottWestron) reported 36 minutes ago from Cambridgeshire, England

  @virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂

• 
  Matt (@Troff1975) reported 37 minutes ago from Newmarket, England

  @baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.

• 
  Deirdre Creevey-Murphy (@scaryscorpio) reported 39 minutes ago from Cambridgeshire, England

  @virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!

• 
  Nigel Leaney (@nleaney) reported 40 minutes ago from Willingham, England

  @camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45

• 
  Nigel Craft (@CraftyNigel) reported 42 minutes ago from Ely, England

  @virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though

• 
  Alan (@TheAlanSmith) reported 43 minutes ago from Cambridgeshire, England

  I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia

• 
  Angela Duncan ⭐️⭐️ (@ange_duncan) reported 44 minutes ago from Dalham, England

  @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

• 
  Elizabeth Buie (she/her) (@ebuie) reported 50 minutes ago from Cambridgeshire, England

  Dear @virginmedia — you've cut me off a day early; I'm not moving house until tomorrow and was expecting to have service through the end of today. I don't find a customer service phone number on your website. Can you help? I'd be grateful!

• 
  Nigel Leaney (@nleaney) reported 50 minutes ago from Willingham, England

  @JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.

• 
  Kelvin Fagan (@kelvin_fagan) reported 50 minutes ago from Cambridgeshire, England

  @virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!

• 
  Laura Cook (@LauraVCook1980) reported 53 minutes ago from Dalham, England

  I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!

• 
  Nigel Leaney (@nleaney) reported 57 minutes ago from Willingham, England

  @virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A.Brown (@_DundeePerfect_) reported 10 minutes ago

  @virginmedia Read things accurately I never said that I do. I would not be mad enough to think I can run a Game and Stream a Picture in 4K using wifi... I don't use wifi in the house at all, TVs and PC are wired, only my Mobile connects to wifi but only to save Data when at Home.

• 
  Johnny Mac (@JohnMac19059272) reported 11 minutes ago

  @JFab208 @virginmedia Its never going to be a success. Go back to the satellite dish. Was far better. Id never touch any Internet co

• 
  Cookie (@chrissincl29564) reported 13 minutes ago

  @virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!

• 
  Liesl_ (@_lliesl_) reported 14 minutes ago

  This is not a *me* problem I went into an O2 store who told me that there was a known issue with the O2/Virgin media set up. I do not care. I expect to be able to access my account. I expect to be able to take the offer to change my tariff

• 
  Skinny John (@JLTFC) reported 15 minutes ago

  Red button still not working,how about a discount on TNT sports to make up for it. @virginmedia

• 
  Paul Green (@pgreen83) reported 16 minutes ago

  @virginmedia I have sent you two private messages and have not had a response. Is this how you treat customer complaints?

• 
  Jon H (@JonHar1985) reported 16 minutes ago

  @virginmedia Haha there is zero point. I’ve got 2 complaints ongoing due to how crap you’ve become. Really love I’m ******* for like another 18 months. Absolute top tier service you bunch of jokers

• 
  Meersham (@Schmuley_Schlo) reported 19 minutes ago

  @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

• 
  Andy (@sadelta99) reported 25 minutes ago

  @virginmedia so your customer services promised that the broadband would be working by the end of the day…… it isn’t so more lies. Tv now apparently not going to work till tomorrow. Half expected as engineers went home around 18.00 leaving it broken

• 
  Chambo (@davidc98) reported 30 minutes ago

  @elliviant £32 for 500mb down/up with Virgin Media , they tried making me pay £60 a month , rang them up and told them i was leaving and they put the price down for 3 years