Virgin Media

Virgin Media Outage Report in Dalham, Suffolk, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dalham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dalham, Suffolk, England 11/15/2024 13:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dalham, Suffolk, England

The most recent Virgin Media outage reports came from the following cities: Newmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewmarket Wi-fi
United KingdomNewmarket Internet
United KingdomEly Total Blackout
United KingdomEly Internet
United KingdomEly Internet
United KingdomHaverhill Phone

Community Discussion

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Virgin Media Issues Reports Near Dalham, England

Latest outage, problems and issue reports in Dalham and nearby locations:

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • Paul_1966 Paul White (@Paul_1966) reported from Dalham, England

    @virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.

  • LadyNajaGirl 🎀・゚✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩・゚🎀 (@LadyNajaGirl) reported from Dalham, England

    @virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.

  • leespursrainbow Lee Rainbow (@leespursrainbow) reported from Dalham, England

    @virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks

  • RobClarkeType Rob Clarke (@RobClarkeType) reported from Dalham, England

    @virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.

  • JonHartleyInBSE Jonathan Hartley 💙 (@JonHartleyInBSE) reported from Bury St. Edmunds, England

    @kev21261 @mrdanwalker The fact that many people Iive in poverty is not a reason to abolish the BBC licence fee. A commercial service, would be far more expensive and provide far less content (just look at Sky, Virgin Media and BT Sport). And funding through adverts would reduce the income for ITV & C4

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from Dalham, England

    @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

  • NikkiTreweek Nikki Treweek (@NikkiTreweek) reported from Dalham, England

    @virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN

  • 1966SJG 🍊Simon Gibson🍊 (@1966SJG) reported from Burwell, England

    @virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.

  • Paul_1966 Paul White (@Paul_1966) reported from Dalham, England

    @virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?

  • garyforster1 gary forster (@garyforster1) reported from Newmarket, England

    @virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021

  • garyforster1 gary forster (@garyforster1) reported from Newmarket, England

    @Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play

  • DanLewis1999 Dan ☯︎🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DanLewis1999) reported from Dalham, England

    Fix your ******* wifi @virginmedia

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia I have a TV, phone and broadband package that I wish to cancel

  • LauraVCook1980 Laura Cook (@LauraVCook1980) reported from Dalham, England

    I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!

  • beckycanfield Becky (@beckycanfield) reported from Dalham, England

    @virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭

  • VonLaPalma Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱 (@VonLaPalma) reported from Dalham, England

    Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.

  • bradley_Avery18 bradley (@bradley_Avery18) reported from Dalham, England

    @virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • eveantoi Eve Antoi (@eveantoi) reported

    @virginmedia @Pinkhaus1 Your service is awful I can’t believe a manager hung up on me because I couldn’t get my password right and I answered my security questions correctly. I also said the first character of my password correctly and the guy who didn’t understand me told me to give him phonics

  • adollarmore Anne Dolamore (@adollarmore) reported

    @virginmedia You cannot be a service provider and NOT have 24 hour customer service to deal with faults. It's just unacceptable.

  • BennyHall17 Benny Hall (@BennyHall17) reported

    @virginmedia Exactly the same everything drops to bare minimal service. I mean service gets worse and prices go up. Go figure that for a business model.

  • valgardening Val Bradley (@valgardening) reported

    @MarcGardenPoole Why isn't @virginmedia lousy service flagged up? Just because they control the cable network doesn't mean being so difficult. Whatever happened to customer service?

  • sexymanda30 Manda Tye (@sexymanda30) reported

    @virginmedia When the resolution of Facebook, Twitter, email and chat fails, where does one go @virginmedia. The email is in the public domain, so basically it’s tough. CEO is the way to go

  • char_bruce Charlotte Bruce (@char_bruce) reported

    @virginmedia Our contract was due up and we were looking to renew but unfortunately couldn’t get a deal that we were happy with we were looking to cancel our subscription and was told me would get a call back to do so

  • TyshasTweetsxo Tysha Sorai ♥ (@TyshasTweetsxo) reported

    Name Me A Broadband Provider Worst Than @virginmedia I’ll Wait... #FixYourShitVirgin

  • valgardening Val Bradley (@valgardening) reported

    @virginmedia Don't make me laugh. We've spent hours trying to get through on this number this week. No one answers. You have no customer service.

  • MolloyMarc Marc Molloy (@MolloyMarc) reported

    @virginmedia have a great way to stop customers leaving...hang up on them after 1hr on hold, and if you want to complain - post a letter! #ripoff #badcustomerservice @ShieldVoC @virginmedialife

  • sexymanda30 Manda Tye (@sexymanda30) reported

    @virginmedia Errrr no they didn’t lol. They’ve removed every option for customers to complain. As they cannot get through on the phone and social media is hit and miss, I’d say that in a very poor move