Virgin Media Outage Report in Dalham, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dalham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dalham, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Internet | |
| Newmarket |
Wi-fi | |
| Newmarket |
Internet | |
| Ely |
Total Blackout | |
| Ely |
Internet | |
| Ely |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dalham, England
Latest outage, problems and issue reports in Dalham and nearby locations:
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Becky
(@beckycanfield) reported
from
Dalham, England
@virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
More @virginmedia issues again this evening. I have no broadband. Website says no TV but broadband is ok. Not for me. Honestly I paid for 3 months when I wasn’t in the UK. When I return to the UK, I’ve had more issues than it’s worked! Surely I need some refund now?!
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
from
Dalham, England
@virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
And broadband gone down again this afternoon @virginmedia. Will these intermittent outages be sorted after BH weekend? Not always looking at my phone so no idea of it’s been on and off all day. I imagine yes. Why is @BBCNews only reporting the Vodafone broadband issues?
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Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱
(@VonLaPalma) reported
from
Dalham, England
Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.
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bradley
(@bradley_Avery18) reported
from
Dalham, England
@virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?
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🍊Simon Gibson🍊
(@1966SJG) reported
from
Burwell, England
@virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB
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Nikki Treweek
(@NikkiTreweek) reported
from
Dalham, England
@virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN
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Jonathan Hartley 💙
(@JonHartleyInBSE) reported
from
Bury St. Edmunds, England
@kev21261 @mrdanwalker The fact that many people Iive in poverty is not a reason to abolish the BBC licence fee. A commercial service, would be far more expensive and provide far less content (just look at Sky, Virgin Media and BT Sport). And funding through adverts would reduce the income for ITV & C4
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Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I have a TV, phone and broadband package that I wish to cancel
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Lee Rainbow
(@leespursrainbow) reported
from
Dalham, England
@virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH
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🎀･ﾟ✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀
(@LadyNajaGirl) reported
from
Dalham, England
@virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks
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Dan ☯︎🏴
(@DanLewis1999) reported
from
Dalham, England
Fix your ******* wifi @virginmedia
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Rob Clarke
(@RobClarkeType) reported
from
Dalham, England
@virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.
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Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael D
(@BigMoaner73) reported
@virginmedia If there is anything over the £7.50 monthly fee I will be sticking to my old slow TiVo so I am reminded when my contract is up to leave, after all that is what I was told by Meghana 12th September
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Sorceress Ultimessia.
(@Evestradiol) reported
@virginmedia Hi, the website sends me in vague, unhelpful circles when seeking chat contact info. I'm trying to find specifics about the network issue in our area since we've had intermittent issues with speed, packet loss, etc for a few months. Is there a direct link? Thank you.
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Gabriela Mieczkowska
(@m_mieczkowska) reported
@virginmedia is that normal to wait for installation of the service for 1.5 month and have your customer service disconnect on the line 3 times without ability to schedule pre installation appointment for a 3rd time?
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Cherelle Louise
(@CherelleBall) reported
@MartinSLewis @itvMLshow I got @virginmedia down from £85 to £54 for broadband,phone and max it TV 💪🏽. Just need to speak to the right team, if you ask to reduce package it will cost more they will put discounts on
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Barnold
(@Ben16349164) reported
@virginmedia No service issues according to that phone line either.
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paul mclean
(@mcleansqueak) reported
@virginmedia I’m trying to run a business from home using your internet and it’s always been very intermittent. How can you help fix this issue as I will need to change providers
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🖖🏼🖖🏼🖖🏼Phil R-A🖖🏼🖖🏼🖖🏼
(@philsid) reported
@virginmedia Indeed… need to as you couldn’t help me…
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darryl pitt
(@DazPitt89) reported
@virginmedia No I got told by one engineer that they need to put more trays in at the exchange but it’s expensive and no timeline on it. It’s been a year and a half now and the connections just terrible
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sammi
(@findingsammi) reported
@virginmedia your website claims we never have any problems when I can’t even send an email
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Sarah
(@SarahwithLove22) reported
@virginmedia Now it's back to emergency calls only. Think it could be my local mast. Had similiar last year when EE were doing work on it. Very frustrating as can't make calls and having to connect to WiFi. 3rd day of this now. Not good.