Virgin Media Outage Report in Dalham, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dalham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Dalham, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Wi-fi | |
| Newmarket |
Internet | |
| Ely |
Total Blackout | |
| Ely |
Internet | |
| Ely |
Internet | |
| Haverhill |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dalham, England
Latest outage, problems and issue reports in Dalham and nearby locations:
-
🍊Simon Gibson🍊
(@1966SJG) reported
from
Burwell, England
@virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.
-
Dan ☯︎🏴
(@DanLewis1999) reported
from
Dalham, England
Fix your ******* wifi @virginmedia
-
gary forster
(@garyforster1) reported
from
Newmarket, England
@virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021
-
Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB
-
Rob Clarke
(@RobClarkeType) reported
from
Dalham, England
@virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.
-
Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
-
Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks
-
Becky
(@beckycanfield) reported
from
Dalham, England
@virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭
-
Angela Duncan ⭐️⭐️
(@ange_duncan) reported
from
Dalham, England
@virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia
-
Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱
(@VonLaPalma) reported
from
Dalham, England
Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.
-
Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
More @virginmedia issues again this evening. I have no broadband. Website says no TV but broadband is ok. Not for me. Honestly I paid for 3 months when I wasn’t in the UK. When I return to the UK, I’ve had more issues than it’s worked! Surely I need some refund now?!
-
Lee Rainbow
(@leespursrainbow) reported
from
Dalham, England
@virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH
-
Nikki Treweek
(@NikkiTreweek) reported
from
Dalham, England
@virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN
-
Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I have a TV, phone and broadband package that I wish to cancel
-
Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!
-
Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?
-
bradley
(@bradley_Avery18) reported
from
Dalham, England
@virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?
-
Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.
-
Jonathan Hartley 💙
(@JonHartleyInBSE) reported
from
Bury St. Edmunds, England
@kev21261 @mrdanwalker The fact that many people Iive in poverty is not a reason to abolish the BBC licence fee. A commercial service, would be far more expensive and provide far less content (just look at Sky, Virgin Media and BT Sport). And funding through adverts would reduce the income for ITV & C4
-
🎀･ﾟ✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀
(@LadyNajaGirl) reported
from
Dalham, England
@virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Adam
(@spadam1983) reported
@virginmedia Yeah, tried that! No one knew anything about it. All they wanted to do was try and charge me more money for the 1 gig service. Terrible customer service
-
vonstabski
(@vonstabber) reported
@virginmedia Day 8 and still nothing lol. Farcical now...please tell me what is the point of you guys being on here if you can't help?
-
Mandy U
(@mandy_uns) reported
@virginmedia Ok that’s good to hear. Can I cancel online or do I have to speak to someone?
-
Zena
(@Zenastaxi) reported
@spursupp @virginmedia Sky was no good at my address. Way too slow which is why I’ve had to change.
-
public_scrutiny_UK
(@PJB02481340) reported
@virginmedia It tells me it is an outage in the area with NO fix date - are you able to corroborate this ?
-
Andrew, Andrew!
(@AndrewAndrew_fr) reported
@michaeljswalker @virginmedia My guy you need that inner Karen that pure customer service rage. Phone back and and bs that you've found a better price else where and they'll offer you a cheaper deal. They expect you to phone back to complain about the price init. It's stinky
-
Tony Drake
(@TonyDrake4) reported
@virginmedia I’m have trouble changing my password on my email account. I’ve have had a very worrying email sent to me showing my password from a person wanting me to pay in bitcoin. I’m hoping it’s just someone trying there luck but I need to change it asap please help.
-
Kerry Oh
(@ParrPowelWalsh) reported
@virginmedia ABSOLUTELY DISGUSTING SERVICE… 2 weeks I’ve waited for call to get Netflix off my box so I can move house and still having problems ! Stress landed me in hospital! I move in Thursday morning and WILL BE LEAVING after 11 years with the service !!!
-
Sheila Freeman
(@Skellyfree) reported
@virginmedia @markjohnphoto Thanks, but have spent nearly two hours on the phone, with advisors and now Marj, supervisor. No resolution, so I will be emailing @LutzSchueler, because Virgin need to stop being so poor and telling untruths to customers. Need to get on with my interrupted day.
-
Bonnie Thompson
(@missthompsonBon) reported
@virginmedia @markjohnphoto Because I think it’s ridiculous that loyal customers get treated the way we do. I’m paying more than double new customers for the same service. And still paying way more after their initial deal has ran. Bit of a kick in the teeth for long-standing customers really