Virgin Media Outage Report in Dalham, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dalham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 08: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dalham, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Ely |
TV | |
| Bury St Edmunds |
Internet | |
| Newmarket |
Wi-fi | |
| Newmarket |
Internet | |
| Ely |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dalham, England
Latest outage, problems and issue reports in Dalham and nearby locations:
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
@11_konrad @virginmedia Well, I’m in a contract now. Been very good for me until the past few days. Potentially moving home in a few months so I will cancel the contract and change provider then.
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
Just as well I get decent mobile reception so I can keep contacting @virginmedia every time I have an issue.
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
@virginmedia do me a favour, just send me a new router please! Sick of intermittent broadband. Takes too long to get through to tech adviser so it’s back working by the time I speak to someone so they detect no issues!
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
And broadband gone down again this afternoon @virginmedia. Will these intermittent outages be sorted after BH weekend? Not always looking at my phone so no idea of it’s been on and off all day. I imagine yes. Why is @BBCNews only reporting the Vodafone broadband issues?
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
More @virginmedia issues again this evening. I have no broadband. Website says no TV but broadband is ok. Not for me. Honestly I paid for 3 months when I wasn’t in the UK. When I return to the UK, I’ve had more issues than it’s worked! Surely I need some refund now?!
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bradley
(@bradley_Avery18) reported
from
Dalham, England
@virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?
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Dan ☯︎🏴
(@DanLewis1999) reported
from
Dalham, England
Fix your ******* wifi @virginmedia
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Rob Clarke
(@RobClarkeType) reported
from
Dalham, England
@virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.
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Laura Cook
(@LauraVCook1980) reported
from
Dalham, England
I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!
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Lee Rainbow
(@leespursrainbow) reported
from
Dalham, England
@virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH
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🎀･ﾟ✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀
(@LadyNajaGirl) reported
from
Dalham, England
@virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.
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Nikki Treweek
(@NikkiTreweek) reported
from
Dalham, England
@virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN
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Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
from
Dalham, England
@virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia
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Becky
(@beckycanfield) reported
from
Dalham, England
@virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭
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Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱
(@VonLaPalma) reported
from
Dalham, England
Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.
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Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I have a TV, phone and broadband package that I wish to cancel
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks
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Jonathan Hartley 💙
(@JonHartleyInBSE) reported
from
Bury St. Edmunds, England
@kev21261 @mrdanwalker The fact that many people Iive in poverty is not a reason to abolish the BBC licence fee. A commercial service, would be far more expensive and provide far less content (just look at Sky, Virgin Media and BT Sport). And funding through adverts would reduce the income for ITV & C4
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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hari krishnan
(@hari_lhk) reported
@virginmedia @SkyUK Finally @SkyUK was able to solve my problem as committed . Thanks
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GM Mark Howitt
(@MarkHowitt) reported
The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
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GM Mark Howitt
(@MarkHowitt) reported
The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
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GM Mark Howitt
(@MarkHowitt) reported
The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
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Jo
(@anne8622) reported
@virginmedia hi you have already done my switch service from @SkyHelpTeam however my box hasn’t arrived I have now got no broadband and it’s essential
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TBONETONE
(@Tigerdecor) reported
@virginmedia had about a month's worth of decent internet when we signed up with you then since, it's been intermittent ****, we had someone out to change cables,hub, and connectors in the hub on the street and after about 2 weeks of decent internet, were back to intermittent
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Jeff Gilmore
(@jazzyjeff10) reported
@virginmedia So I take it the service engineers are off for the weekend and bank holiday. Really says what Virgin Media think of their customers. No TV services for a week and not even an explanation of what the problem is.
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P. Lenus
(@PLenus42458532) reported
@virginmedia what ******** are you guys doing now , this is the 4th time . can you guys please stop ripping people off and fix your **** ? i have 3 technicians come over so far & nothing gets fixed . all you guys do is delay it so that you can STEAL another months pay .
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Harry Evans
(@hryevans) reported
@virginmedia any idea when my internet will be back up and running. It’s been down for around 28 hours now
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Jot Shoker
(@jot_shoker) reported
from
West Bromwich, England
I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated