Virgin Media Outage Report in Dalham, Suffolk, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dalham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dalham, England
The most recent Virgin Media outage reports came from the following cities: Burwell.
| City | Problem Type | Report Time |
|---|---|---|
 Burwell
|
20 days ago | |
|
Bury St Edmunds
|
Total Blackout | 5 months ago |
|
Bury St Edmunds
|
Internet | 9 months ago |
|
Bury St Edmunds
|
Internet | 10 months ago |
|
Haverhill
|
Internet | 10 months ago |
|
Haverhill
|
Internet | 10 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dalham, England
Latest outage, problems and issue reports in Dalham and nearby locations:
-
Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱 (@VonLaPalma) reported from Dalham, EnglandWhere is our Internet, @virginmedia? AL2XXX Your status page is not working either.
-
Angela Duncan ⭐️⭐️ (@ange_duncan) reported from Dalham, England@virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia
-
Nikki Treweek (@NikkiTreweek) reported from Dalham, England@virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN
-
Becky (@beckycanfield) reported from Dalham, England@virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭
-
🍊Simon Gibson🍊 (@1966SJG) reported from Burwell, England@virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.
-
Ian Cutting (@iancutting77) reported from Newmarket, England@virginmedia Just wanting to be able to talk to someone about the issue I have...!
-
🎀･ﾟ✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported from Dalham, England@virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.
-
Jonathan Hartley 💙 (@JonHartleyInBSE) reported from Bury St. Edmunds, England@kev21261 @mrdanwalker The fact that many people Iive in poverty is not a reason to abolish the BBC licence fee. A commercial service, would be far more expensive and provide far less content (just look at Sky, Virgin Media and BT Sport). And funding through adverts would reduce the income for ITV & C4
-
gary forster (@garyforster1) reported from Newmarket, England@virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021
-
Chloe Hipwood (@clowee) reported from Haverhill, EnglandFancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
-
gary forster (@garyforster1) reported from Newmarket, England@Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play
-
Ian Cutting (@iancutting77) reported from Newmarket, England@virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it
-
Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England@virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB
-
Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England@virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks
-
Jenna Walker (@Genevre2) reported from Stoke by Clare, England@virginmedia - have been waiting for a reply on the online chat for 43 minutes now. Not good customer service.
-
Paul White (@Paul_1966) reported from Dalham, England@virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.
-
Paul White (@Paul_1966) reported from Dalham, England@virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?
-
Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England@virginmedia I have a TV, phone and broadband package that I wish to cancel
-
Matt (@Troff1975) reported from Newmarket, England@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
-
Fred Freeman (@redfred911) reported from Newmarket, England@virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Josh 🏆 (@Maltby77) reported@FrimponOnline @virginmedia Never had any issues with virgin tbf
-
Paul Joyce (@bergersmicer) reported@michaelheadact @virginmedia I've managed to get through about six times and every time there was no resolution... now resorting to sending them a *letter*! #OldSchool #Desperation
-
Chris P Bacon (@ChrisPBacin) reported@virginmedia Having issue with my TV losing the broadband signal, so I want to have my hub moved from an upstairs room into my front room. I’m going around in circles trying to get in contact with someone on this to get an engineer visit. Please......can someone help me get an engineer?
-
SuganiWignarajah (@SuganiW) reported@virginmedia is there a different phone number other than 03454541111 to call for help? New customer and need help with installation please! Also on the webchat but have been waiting for ages
-
Gabrielle Hurt (@Gabby_Thistle) reported@virginmedia This was attempted yesterday, I’ve also tried to access online support - all to no avail! Disappointing and frustrating - this is now over 4 hours of my time trying to resolve this!
-
Svitlana.H (@h_svitlana) reported@virginmedia Thank you for your response! The system states that there are no issues, however the WiFi is still almost non existent! Your customer service line isn’t taking any calls for days now, which is very frustrating :(
-
Samad Younis (@SamadYounisUK) reported@virginmedia If your talking about previous questions I have not been answered and called back by your complaints dept its been 3 weeks for the shocking intermittent and no service. You disconnected and left me without supply and your engineers had to come out to reconnect me from the server
-
Mark J Davidson 🏆 (@themjdavidson) reported@ncustisTheSun @virginmedia I have exactly the same issue....I wasn’t even going to leave....4 different calls lasting well over an hour each....still can’t get though!
-
Suzanne Kutner (@Suzie_Kay) reported@virginmedia I need my problem resolved today. I have tried phone & chat and still no resolution. Call me today to fix this problem.
-
michaelhead (@michaelheadact) reported@bergersmicer @virginmedia You mean you managed to get through?.... you have done better than most, last person I know who called them was never seen again!