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Virgin Media

Virgin Media outages and service status in Bury St. Edmunds, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Bury St. Edmunds, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bury St. Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bury St. Edmunds, England

The most recent Virgin Media outage reports came from the following cities: Mildenhall.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • leespursrainbow
    Lee Rainbow (@leespursrainbow) reported from Dalham, England

    @virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH

  • LauraVCook1980
    Laura Cook (@LauraVCook1980) reported from Dalham, England

    More @virginmedia issues again this evening. I have no broadband. Website says no TV but broadband is ok. Not for me. Honestly I paid for 3 months when I wasn’t in the UK. When I return to the UK, I’ve had more issues than it’s worked! Surely I need some refund now?!

  • Paul_1966
    Paul White (@Paul_1966) reported from Dalham, England

    @virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.

  • RobClarkeType
    Rob Clarke (@RobClarkeType) reported from Dalham, England

    @virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.

  • ange_duncan
    Angela Duncan ⭐️⭐️ (@ange_duncan) reported from Dalham, England

    @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

  • LauraVCook1980
    Laura Cook (@LauraVCook1980) reported from Dalham, England

    I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!

  • LauraVCook1980
    Laura Cook (@LauraVCook1980) reported from Dalham, England

    @virginmedia do me a favour, just send me a new router please! Sick of intermittent broadband. Takes too long to get through to tech adviser so it’s back working by the time I speak to someone so they detect no issues!

  • boosh_
    Andrew Bushell (@boosh_) reported from Bury St. Edmunds, England

    @virginmedia Many thanks, I would have just liked the person to listen what I was asking. And then he tells me my loyalty counts.... it is nigh on impossible to speak to anyone and I can’t amend package online due to errors

  • JonHartleyInBSE
    Jonathan Hartley 💙 (@JonHartleyInBSE) reported from Bury St. Edmunds, England

    @kev21261 @mrdanwalker The fact that many people Iive in poverty is not a reason to abolish the BBC licence fee. A commercial service, would be far more expensive and provide far less content (just look at Sky, Virgin Media and BT Sport). And funding through adverts would reduce the income for ITV & C4

  • LadyNajaGirl
    🎀・゚✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩・゚🎀 (@LadyNajaGirl) reported from Dalham, England

    @virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.

  • bradley_Avery18
    bradley (@bradley_Avery18) reported from Dalham, England

    @virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?

  • VonLaPalma
    Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱 (@VonLaPalma) reported from Dalham, England

    Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.

  • LauraVCook1980
    Laura Cook (@LauraVCook1980) reported from Dalham, England

    And broadband gone down again this afternoon @virginmedia. Will these intermittent outages be sorted after BH weekend? Not always looking at my phone so no idea of it’s been on and off all day. I imagine yes. Why is @BBCNews only reporting the Vodafone broadband issues?

  • NikkiTreweek
    Nikki Treweek (@NikkiTreweek) reported from Dalham, England

    @virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN

  • LauraVCook1980
    Laura Cook (@LauraVCook1980) reported from Dalham, England

    Just as well I get decent mobile reception so I can keep contacting @virginmedia every time I have an issue.

  • beckycanfield
    Becky (@beckycanfield) reported from Dalham, England

    @virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭

  • DanLewis1999
    Dan ☯︎🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DanLewis1999) reported from Dalham, England

    Fix your ******* wifi @virginmedia

  • Paul_1966
    Paul White (@Paul_1966) reported from Dalham, England

    @virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?

  • LauraVCook1980
    Laura Cook (@LauraVCook1980) reported from Dalham, England

    @11_konrad @virginmedia Well, I’m in a contract now. Been very good for me until the past few days. Potentially moving home in a few months so I will cancel the contract and change provider then.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PickleSchmickle
    Pickle (@PickleSchmickle) reported

    @virginmedia I’ve been trying to contact you for 3 days, to replace a hub as the current one has no power and the power cord that is broken seemingly doesn’t exist for a Hub 4. No internet for 4 days. What do you suggest we do next to get someone’s attention? #virginmedia

  • tommyplop
    Tom Penfold (@tommyplop) reported

    Awful service from @virgin media again

  • Isomniax
    Iso (@Isomniax) reported

    @OliverGMcManus @virginmedia Pretty sure they’ve actually broken contract here

  • JulieFeronica
    littlemisssunshine (@JulieFeronica) reported

    @virginmedia what's going on in CF14? The broadband is constantly dropping out. App is useless... always says there's nothing wrong until I check the hub, then it's an "intermittent signal". This is just woeful.

  • ross_biagini
    London leaver (@ross_biagini) reported

    @virginmedia internet keeps going off in Amersham Please fix it

  • graeme1878
    Graeme (@graeme1878) reported

    @virginmedia are you willing to just let a customer of 9 years go so easily like that or was it half arsed by your staff member that all he could do was the most basic and not even try and get my partner to stay with yourselves.

  • Urban__Groove
    Urban Groove (@Urban__Groove) reported

    @virginmedia It started last month, and it was you who authorised it 😡 I dont need o2's useless service volt benefit crap, Ive been instructed to contact the police as theyre harassing me for payment for a **** service i didnt ask for, this is your fault

  • weeleesa
    Lisa Harvey (@weeleesa) reported

    @virginmedia what is going on in EK G74 area? Estimated fix 3pm and been down since last night?? Surely can’t take so long to fix.

  • RichTigheBrady
    Rich Brady (@RichTigheBrady) reported

    @virginmedia Yes, it has happened yet again today. Not working at all. Rebooted several times. As usual App says no problems in the area. Happens every 4-6 weeks. Then we call virgin and wait 5-8 days for an engineer!Then it comes back on b4 engineer turns up.!

  • BenHatfield19
    Ben (@BenHatfield19) reported

    It’s getting to the stage now where @Virgin have a serious problem with there broadband. If all there customers can see if why can’t they? Virgin media sort it out!