Virgin Media outages and service status in Bury St. Edmunds, England

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bury St. Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bury St. Edmunds, England

The most recent Virgin Media outage reports came from the following cities: Mildenhall.

City	Problem Type	Report Time
Mildenhall	TV	6 minutes ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

• 
  Paul White (@Paul_1966) reported 16 seconds ago from Dalham, England

  @virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?

• 
  Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱 (@VonLaPalma) reported 13 minutes ago from Dalham, England

  Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.

• 
  Dan ☯︎🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DanLewis1999) reported 14 minutes ago from Dalham, England

  Fix your ******* wifi @virginmedia

• 
  Becky (@beckycanfield) reported 15 minutes ago from Dalham, England

  @virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭

• 
  Lee Rainbow (@leespursrainbow) reported 15 minutes ago from Dalham, England

  @virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH

• 
  Laura Cook (@LauraVCook1980) reported 18 minutes ago from Dalham, England

  @11_konrad @virginmedia Well, I’m in a contract now. Been very good for me until the past few days. Potentially moving home in a few months so I will cancel the contract and change provider then.

• 
  🎀･ﾟ✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported 19 minutes ago from Dalham, England

  @virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.

• 
  Laura Cook (@LauraVCook1980) reported 23 minutes ago from Dalham, England

  Just as well I get decent mobile reception so I can keep contacting @virginmedia every time I have an issue.

• 
  Jonathan Hartley 💙 (@JonHartleyInBSE) reported 27 minutes ago from Bury St. Edmunds, England

  @kev21261 @mrdanwalker The fact that many people Iive in poverty is not a reason to abolish the BBC licence fee. A commercial service, would be far more expensive and provide far less content (just look at Sky, Virgin Media and BT Sport). And funding through adverts would reduce the income for ITV & C4

• 
  Nikki Treweek (@NikkiTreweek) reported 28 minutes ago from Dalham, England

  @virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN

• 
  Rob Clarke (@RobClarkeType) reported 33 minutes ago from Dalham, England

  @virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.

• 
  Laura Cook (@LauraVCook1980) reported 39 minutes ago from Dalham, England

  I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!

• 
  Laura Cook (@LauraVCook1980) reported 39 minutes ago from Dalham, England

  More @virginmedia issues again this evening. I have no broadband. Website says no TV but broadband is ok. Not for me. Honestly I paid for 3 months when I wasn’t in the UK. When I return to the UK, I’ve had more issues than it’s worked! Surely I need some refund now?!

• 
  Laura Cook (@LauraVCook1980) reported 41 minutes ago from Dalham, England

  And broadband gone down again this afternoon @virginmedia. Will these intermittent outages be sorted after BH weekend? Not always looking at my phone so no idea of it’s been on and off all day. I imagine yes. Why is @BBCNews only reporting the Vodafone broadband issues?

• 
  Andrew Bushell (@boosh_) reported 42 minutes ago from Bury St. Edmunds, England

  @virginmedia Many thanks, I would have just liked the person to listen what I was asking. And then he tells me my loyalty counts.... it is nigh on impossible to speak to anyone and I can’t amend package online due to errors

• 
  Angela Duncan ⭐️⭐️ (@ange_duncan) reported 45 minutes ago from Dalham, England

  @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

• 
  Paul White (@Paul_1966) reported 48 minutes ago from Dalham, England

  @virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.

• 
  bradley (@bradley_Avery18) reported 56 minutes ago from Dalham, England

  @virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?

• 
  Laura Cook (@LauraVCook1980) reported 59 minutes ago from Dalham, England

  @virginmedia do me a favour, just send me a new router please! Sick of intermittent broadband. Takes too long to get through to tech adviser so it’s back working by the time I speak to someone so they detect no issues!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Owain (@OCP_84) reported 4 minutes ago

  @virginmedia @quidco @Top_CashBack ...which always inevitably routes the customer to cancellations after being offered an initial substandard rip off deal. You are treating your current members like dirt. You really have to review your retention initiatives, and put offers in place for EXISTING CUSTOMERS

• 
  Steve Smith (@SteveSmith98) reported 5 minutes ago

  Hi @virginmedia. Fault F012283434 started last Thursday and you're now saying you don't intend to fix it at all this week. Do you actually think it's OK for your customers to be unable to work for a week? Could you not even try to explain what's wrong and what you're doing?

• 
  Luke Silvester (@SilvesterLuke) reported 5 minutes ago

  @virginmedia @JoyB40 Same hear and service status not working

• 
  SpennysGamingChannel (@spenny7) reported 7 minutes ago

  @virginmedia I received an email to upgrade my set top box to the new one so I can receive Sky Atlantic but when I click on the link to go to the chat, I end up in a loop with the Bot asking my name then saying I’ll pass you onto a specialist before the loop starts. Help!!!!!

• 
  Karen’s Tweets (@LorryLocket) reported 7 minutes ago

  @virginmedia I can’t access my emails despite re-entering my credentials help please!

• 
  Sean Redmond (@seanpaulguitar) reported 9 minutes ago

  @virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit

• 
  mike henry (@MikeHenry58) reported 10 minutes ago

  Does anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬

• 
  Greg Eden (@EdenGreg) reported 14 minutes ago

  @status_is_down Virgin media Down TV not working in Lincolnshire

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 16 minutes ago

  @virginmedia lates news on. Urging Box still has the same fault Chat to VM because Calling is stressful Finally arrange an engineer on 13 th Get a text last night coming today 12 th Have hospital appointment today But can cancel virgin and it will cost me £25 Terrible

• 
  Willow 🧙🏼‍♀️🔮🪄 (@Kazza6900) reported 19 minutes ago

  @virginmedia Any idea when it will be fixed? Can’t get the service checker to work either. Thank you