Virgin Media Outage Report in Bury St. Edmunds, Suffolk, England

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bury St. Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

• 
  Laura Cook (@LauraVCook1980) reported 9 seconds ago from Dalham, England

  I didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!

• 
  Paul White (@Paul_1966) reported 18 minutes ago from Dalham, England

  @virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?

• 
  Dan ☯︎🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DanLewis1999) reported 19 minutes ago from Dalham, England

  Fix your ******* wifi @virginmedia

• 
  🎀･ﾟ✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported 22 minutes ago from Dalham, England

  @virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.

• 
  Andrew Bushell (@boosh_) reported 27 minutes ago from Bury St. Edmunds, England

  @virginmedia Many thanks, I would have just liked the person to listen what I was asking. And then he tells me my loyalty counts.... it is nigh on impossible to speak to anyone and I can’t amend package online due to errors

• 
  Nikki Treweek (@NikkiTreweek) reported 30 minutes ago from Dalham, England

  @virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN

• 
  Rob Clarke (@RobClarkeType) reported 31 minutes ago from Dalham, England

  @virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.

• 
  bradley (@bradley_Avery18) reported 36 minutes ago from Dalham, England

  @virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?

• 
  Jonathan Hartley 💙 (@JonHartleyInBSE) reported 40 minutes ago from Bury St. Edmunds, England

  @kev21261 @mrdanwalker The fact that many people Iive in poverty is not a reason to abolish the BBC licence fee. A commercial service, would be far more expensive and provide far less content (just look at Sky, Virgin Media and BT Sport). And funding through adverts would reduce the income for ITV & C4

• 
  Lee Rainbow (@leespursrainbow) reported 42 minutes ago from Dalham, England

  @virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH

• 
  Laura Cook (@LauraVCook1980) reported 44 minutes ago from Dalham, England

  @virginmedia do me a favour, just send me a new router please! Sick of intermittent broadband. Takes too long to get through to tech adviser so it’s back working by the time I speak to someone so they detect no issues!

• 
  Laura Cook (@LauraVCook1980) reported 44 minutes ago from Dalham, England

  More @virginmedia issues again this evening. I have no broadband. Website says no TV but broadband is ok. Not for me. Honestly I paid for 3 months when I wasn’t in the UK. When I return to the UK, I’ve had more issues than it’s worked! Surely I need some refund now?!

• 
  Laura Cook (@LauraVCook1980) reported 47 minutes ago from Dalham, England

  And broadband gone down again this afternoon @virginmedia. Will these intermittent outages be sorted after BH weekend? Not always looking at my phone so no idea of it’s been on and off all day. I imagine yes. Why is @BBCNews only reporting the Vodafone broadband issues?

• 
  Angela Duncan ⭐️⭐️ (@ange_duncan) reported 50 minutes ago from Dalham, England

  @virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia

• 
  Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱 (@VonLaPalma) reported 53 minutes ago from Dalham, England

  Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.

• 
  Laura Cook (@LauraVCook1980) reported 54 minutes ago from Dalham, England

  Just as well I get decent mobile reception so I can keep contacting @virginmedia every time I have an issue.

• 
  Laura Cook (@LauraVCook1980) reported 57 minutes ago from Dalham, England

  @11_konrad @virginmedia Well, I’m in a contract now. Been very good for me until the past few days. Potentially moving home in a few months so I will cancel the contract and change provider then.

• 
  Paul White (@Paul_1966) reported 57 minutes ago from Dalham, England

  @virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.

• 
  Becky (@beckycanfield) reported 58 minutes ago from Dalham, England

  @virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zain (@Zain8987) reported 6 minutes ago

  @virginmedia What is that? There is no sign up page on tfl. What Wi-Fi am I meant to use when at the underground? O2? What login do I use? This transition has been badly communicated to customers

• 
  Ricardo (@ricardo15094501) reported 9 minutes ago

  @AlyannaMcKenna @virginmedia @HISTORYUK Not being funny, but your broadband isn't exactly offline, if it's only your Ethernet which doesn't work. Have you verified it works on another network through the NIC?

• 
  Dave Farrell (@farrelld90) reported 11 minutes ago

  Dear @virginmedia , please can you advise when service will resume to normal in TW12. Been 5 weeks of daily outages now!!

• 
  Hayley (@Hayles30) reported 14 minutes ago

  @virginmedia Internet is down again and has been on and off all day. When are these issues going to be resolved? Are we going to be compensated?

• 
  Brendan Casey (@Brendan30378238) reported 15 minutes ago

  @virginmedia M34 area Manchester the connection has dropped 3 times in the last hour. How long will this last? It's terrible.

• 
  DMS (@Dsprules1) reported 16 minutes ago

  @virginmedia internets continuously down at the moment, you should be paying us at this rate

• 
  ÉimíQuinn💙🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@quinn_rori) reported 18 minutes ago

  @virginmedia By the way, the amount of “let me transfer you to this team or that team” is out of control. In circles for nearly 6 hours over a span of three days. It’s bad.

• 
  Jodie Bird (@JodieBi36663615) reported 20 minutes ago

  @virginmedia No service since 8am

• 
  Roxanne (@roxie_ndls) reported 21 minutes ago

  @virginmedia hi, no internet since Monday morning. This is not due to the outage. Ive tried everything. Im expected to wait 3- 5 business days before i can get help. Can u pls get an engineer sent out. I also expect a refund on the days we have been without wifi, hope u can sort

• 
  Cynthia Toyer (@torbo321) reported 26 minutes ago

  @virginmedia intermittent broadband again this evening. Signal has dropped out 3 times in the last hour. Please get this sorted out.